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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (50) | 4.7 |
| Business | (7) | 4.4 |
| Romance | (14) | 4.7 |
| Family | (1) | 5.0 |
| With Friends | (6) | 4.7 |
| All Others | (22) | 4.8 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
A daily complimentary gourmet breakfast buffet includes freshly baked bread, hot meat and egg dishes, pastries, cereal, juice, fruit, coffee, and tea.
The inn also hosts a complimentary evening reception with wine and hors d'oeuvres.
The White Swan Inn does not have its own restaurant, but numerous dining options are in the surrounding area.
Nearby restaurants:
Venticello Ristorante
Postrio
Farallon
Cafe Bastille
Fleur de Lys
A small fitness center is on site.
San Francisco's steep hills provide a healthy walk combined with spectacular views of the city, bridges, and bay. Guests can also take the cable car to Fisherman's Wharf, where a wide waterfront path offers plentiful options: the Ferry Building Marketplace offers gourmet goodies in one direction, while beaches, parks, and Golden Gate Bridge can be explored in the other. Bike rentals are available at Fisherman's Wharf, providing a scenic option for exploring Golden Gate Bridge.
The recreational activities listed below are available on site or nearby; fees may apply.
deluxe 1 queen 1-2 occupancy
All rooms include All rooms includeThis hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
One king two-poster bed with triple sheeting, six pillows, and teddy bear. City view. 360 square feet. Gas fireplace. Sitting area with sofa. Wireless Internet access (surcharge). TV in armoire. Coffeemaker, wet bar, compact refrigerator. Complimentary bottled water and soft drinks. Bathroom with marble countertop, Aveda products, bathrobes, and shower/tub combination or shower only. No air conditioning, but window opens. Non-smoking.
All rooms include Accessibility featuresOne queen two-poster bed with triple sheeting, six pillows, and teddy bear. City view. 360 square feet. Gas fireplace. Sitting area with sofa. Wireless Internet access (surcharge). TV in armoire. Coffeemaker, wet bar, compact refrigerator. Complimentary bottled water and soft drinks. Bathroom with marble countertop, Aveda products, bathrobes, and shower/tub combination or shower only. No air conditioning, but window opens. Non-smoking.
All rooms include Accessibility featuresFlagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
see all hotels in Union Square - Convention Center"Great Experience"
Reviewed by Kristen of Alabama on Jan 15, 2010
I love this place! Easy check-in, the room was great, love the fireplace. Everyone was so nice. The free breakfast is amazing, all kinds of food and the afternoon wine was great. Close to everything I wanted to see and do. Amazing trip thank you. Didn't have a car so didn't worry about parking. Everything was either in walking distance or got on the BART on MUNI all in walking distance. No complaints.
Overall Rating
out of value="5""B&B Feel in heart of The City"
Reviewed by a Hotels.com guest on Nov 7, 2009
We loved our stay at The White Swan. The staff was delightful and helpful at every turn. The location was great given where we wanted to go. The room was cozy, spacious and comfortable. The amenities were terrific - including a complete breakfast, free internet access, and a nightly wine reception that featured something different every evening, from fresh veggies to a warm potato salad. There were a couple of hiccups. Our bed the first night was way too soft, but the next moring we asked and were immediately moved to a room with a perfect bed. Internet access was down the first day, but it was AT&T's issue and was corrected the next morning. And there wasn't a desk/table in either room we saw that was suitable for writing or a computer. We'd definitely go back.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Nov 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""A gem of a hotel"
Reviewed by J of LONDON on Oct 9, 2009
This hotel was a delight to be in, and very cosy with its multitude of china tea pots, plates and all sorts of British memorabilia displayed in the lounge - we really felt we were at home! We were in Room 34, the bed was very comfortable, big, and decorated with loads of pillows and an adorable teddy bear. What made my husband's day was the fireplace in the room - he would sit every night in front of it and watch TV. It is 2 blocks away only from Union Square, 4 blocks to Chinatown, and approx 10 minutes walk to the Powell-Hyde cable car and all of the various restaurants/shops in, or around Union Square. The Mozart restaurant, opposite the hotel is very good, and so is Toni Sushi if you like sushi (1 block from the hotel) . The White Swan Inn's breakfast is excellent with a lot of choices, and every afternoon they have a good cheese & wine reception in the lounge from 5.00 to 6.30pm. They also have delicious home made cookies in a jar at the reception area, where you can help yourself. We would highly recommend this delightful hotel to anybody travelling to San Francisco, and the staff is very helpful and friendly.
Overall Rating
out of value="5""Great hotel and location for the money"
Reviewed by a Hotels.com guest on Oct 2, 2009
We were surprised by all this hotel had to offer for the price: convenient location, large room, comfortable bed, lots of windows for natural light (our room had no view but there was little street noise) fireplace, stocked frig, evening reception, hot breakfast, and a front desk staff focused on customer service. I will be disappointed if the hotel is full during my next trip to San Francisco!
Overall Rating
out of value="5""Great Hotel!"
Reviewed by Kathleen of Mission Viejo on Sep 30, 2009
This was a wonderful surprise. The place was like stepping back in time. Wonderful atmosphere, friendly staff, great amenities- I would stay here again and again. Even though it was an old hotel, the amenities did not suffer. The parlor and fresh baked cookies were a nice touch, and the breakfast was the best I've had at a hotel.
Overall Rating
out of value="5""A little frayed, but very clean and welcoming"
Reviewed by a Hotels.com guest on Sep 22, 2009
The hotel is very well located at the bottom of Nob Hill, away from the crowds along Union Square. The staff is very welcoming, the hotel clean, tidy, but showing its age.
Overall Rating
out of value="5""Very impressed"
Reviewed by J of Newcastle on Sep 8, 2009
On first impression of the outside we thought what have we let ourselves in for! Once inside it was cosy, clean and the staff were very helpful. We could not have asked for anything more. The hotel was delightful. I would definitely return.
Overall Rating
out of value="5""Best hotel in San Francisco Great stay"
Reviewed by a Hotels.com guest on Sep 7, 2009
We stayed for three nights for our honeymoon and could not have been any happier!!! Wonderful staff, big and lovely room and just an overall amazing experience! Very central, close to downtown and Fisherman's Wharf and close to cable cars. Loved the breakfast and the afternoon wine reception that changed everyday!!! Would recommend it to anyone who would rather stay in a small and private hotel than in one of the big chains.
Overall Rating
out of value="5""Great Room, some noise"
Reviewed by a Hotels.com guest on Aug 17, 2009
This was a great hotel with a lot of character. The only complaint I have is that there was a dull noise coming from outside that cause the window by the bed to rattle a little. It was very subtle at first, but by the morning it was kind of driving me crazy. I guess it's to be expected in a very old building. Other than that I really enjoyed the stay and would stay there again.
Overall Rating
out of value="5""Great Value"
Reviewed by Linda of Fort Worth on Jul 31, 2009
Very comfortable, expect some of the usual noise from downtown, but certainly nothing disruptive. Very cute & cozy, good value overall for the level of comfort and location.
Overall Rating
out of value="5""Hotel needs improvement"
Reviewed by Olya of Lincolnwood on Jul 28, 2009
Rooms are great although not decorated to my taste (very country, way too much floral going on). The elevator is old and rickety and did not work when I had to leave. I called the front dest for my car but no one answered the phone. I had to drag my 40lb suitcase and 20 lb duffle bag down five stories. It was not a pleasant way to leave. HOWEVER, that being said, the breakfast spread was excellent.
Overall Rating
out of value="5""Nice Hotel"
Reviewed by a Hotels.com guest on Jul 27, 2009
We had an interior room, never heard noise. It was very nice. The breakfast was just okay. The wine service was nice, but by 5:15 all they had was wine, nothing had been cleaned or replenished. I was dissappointed by the lack of chocolate that I had read about!
Overall Rating
out of value="5""Charming"
Reviewed by Mimi of New York on Jul 26, 2009
great place to stay --- more charm than the chain, cookie-cutter hotels. Would definitely go there again.
Overall Rating
out of value="5""We Loved It"
Reviewed by Michael of Kennesaw on Jul 22, 2009
My wife and I spent 2 nights at this hotel. The staff was very friendly. Somehow my reservation was lost but they were quick to make sure that we still got the room we paid for. Hotel was located a block away from a Cable Car stop. Used the valet service twice and it saved us time looking for a hard to find parking spot. Free drinks in the room was a nice touch and if you stay here, look for the fire place switch behind the headboard of the bed. Took me a few minutes to figure that out.
Overall Rating
out of value="5""Charming Hotel"
Reviewed by Phyllis of Sacramento on Jul 7, 2009
This is the third time we've stayed at this hotel which is conveniently located near Union Square. From the hotel you can catch a taxi to just about anywhere for about $6. You can also walk to several good restaurants and shopping. The hotel provides complimentary water and soft drinks in the in-room refrigerator. We went with friends this time and they were very pleased. It was great to come in after seeing a show and enjoy hot tea in the evenings. In the winter, the in-room fireplaces add a lot of charm. Travellers should keep in mind that this is in the heart of the city which means you will hear typical city noises such as traffic and sirens. The hotel does offer complimentary ear plugs if the noise is a problem.
Overall Rating
out of value="5""still needs improvements"
Reviewed by a Hotels.com guest on Jun 28, 2009
lighting in the room was not available as you entered in the evening.
Overall Rating
out of value="5""As good as expected"
Reviewed by a Hotels.com guest on Jun 22, 2009
Pretty much as expected based on reading other positive reviews, especially for those who are not enamored with chain hotels. Breakfast was outstanding, and the evening wine/cheese/snack spread was quite good. Enjoyed the company of other guests. Staff were friendly and helpful. Great location in SFran for walking to many restaurants and other attractions. Other than the need for a new mattress on the bed, all was well. I would stay here again.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""outstanding experience"
Reviewed by Joani of Long Island on Jun 2, 2009
Loved eerything...especially the front desk people and the breakfast and wine service daily!!!!
Overall Rating
out of value="5""nice place"
Reviewed by a Hotels.com guest on May 27, 2009
This is a good reasonable hotel located in a good place close to china town and union square but is up the hill a bit trainers required its a big hill going up but coming down is a breeze!!!!
Overall Rating
out of value="5""Outstanding Experience"
Reviewed by Joani of Snithtown on May 25, 2009
Everything was fabulous- the service, the room, the breakfast and wine service...loved it and WILL RETURN!
Overall Rating
out of value="5""Still needs some improvements"
Reviewed by Henry of Santa Clarita on May 22, 2009
For the quality of the hotel and the price paid, there should have been plushier bath/hand towels. The lighting could have been better especially when returning to the room at night the light switch next to the door did not work.
Overall Rating
out of value="5""Lovely hotel"
Reviewed by L of ALLOA on May 13, 2009
Lovely hotel looking out over the beach. Clean pool , friendly service. Would go back
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on May 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"""Best hotel I have ever stayed in""
Reviewed by Angie of Seguin on Apr 8, 2009
From the moment we walked in, our expectations were exceeded. Check-in was quick and easy. Staff were friendly and helpful. They anticipated our needs (restaurant info, attractions, etc) and were willing to still do more. Each and every staff person was exceptional. The room was cozy with a fireplace and roomy. We would definitely stay again.
Overall Rating
out of value="5""Outstanding Hotel"
Reviewed by Pat of Denver on Apr 7, 2009
We LOVED the White Swan! The staff was very friendly and helpful, and the room was fabulous. Loved the fireplace on a cool San Francisco night, and the decor was so welcoming! Wish every hotel was just like this one!
Overall Rating
out of value="5""Comfortable"
Reviewed by a Hotels.com guest on Mar 12, 2009
A great little hotel with big rooms and comfortable surroundings. A little traffic noise but no more than any downtown B&B. Nice touches throughout the hotel.
Overall Rating
out of value="5""Amazing"
Reviewed by a Hotels.com guest on Mar 11, 2009
My significant other and I stayed for two nights and hated leaving! Everything was perfect and the staff was amazingly friendly. It has excellent location (about 5 blocks from market street and two blocks from china town) There was a street car stop no more then a block away and it was at the heart of everything! The room was very homely and the bed was extremely comfortable! I can see making this a regular visiting place!
Overall Rating
out of value="5""Great Place"
Reviewed by Esther of NY on Mar 2, 2009
Great Place - nice amenities - super staff -
Overall Rating
out of value="5""Extras"
Reviewed by a Hotels.com guest on Jan 24, 2009
The hotel stocked the refrigerator with soft drink, water at no cost. The morning breakfasts were excellent and with great variety.
Overall Rating
out of value="5""Gem of a Hotel"
Reviewed by a Hotels.com guest on Jan 18, 2009
conveniently located - surprisingly comfortable amenities from fireplace in the room to complimentary wine and cheese, breakfast and cookies in the lobby - friendly staff - quaint elevator - I'd stay again and have already recommended it to others
Overall Rating
out of value="5""Excellent Hotel"
Reviewed by Tania of Reno on Dec 22, 2008
Excellent location and service, plus delightful breakfast/evening wine & treats, along with large cosy room - it couldn't be better! Hope to return!!
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out of value="5"Reviewed by a Hotels.com guest on Sep 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Warm and comfortable..."
Reviewed by Rovo of NYC on Jan 7, 2008
From the first moment of our arrival, we felt like warmly received. We were offered cookies, freshly baked; told how to operate the old fashioned elevator and given our keys. The room was as cosy as an old friend's house. Lots of roses, pillows, and a fireplace. The bed was totally comfortable and the shower was terrific. While it was the perfect place for my husband and myself, I can see that if you expect lots of large hotel type services this is not the place for you. But if you like a warm reception, good breakfast, wine and cheese in the early evening and a fireplace in your room all included, its perfect.
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out of value="5"Reviewed by a Hotels.com guest on Dec 17, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Dec 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Great location"
Reviewed by Phyllis of Austin, Texas on Nov 10, 2007
The location is wonderful for connecting with cable cars and buses to travel around San Francisco. You can walk to several good restaurants and shopping at Union Square. Our room was street side so it was very noisy, sometimes all night long so I would ask for a room on the other side of the hotel next time. The breakfast is very good with a nice selection of both hot and cold items and plenty of fresh fruit.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 6, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Aug 4, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jul 30, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Apr 28, 2007
This guest did not leave a comment.
Overall Rating
out of value="5""Mysigt blommigt hotell"
Reviewed by K of Eskilstuna on Oct 16, 2009
Jag och min man bodde på hotellet i 4 nätter. Läget är bra. Snabb och smidig incheckning. Allt är blommigt! Mysigt rum med behändig "köksdel" och öppen spis. Frukosten var varierade och bra. Ibland kunde det vara lite tjockt med folk och ibland tog frukostmaten tillfälligt slut, men fylldes på relativt fort. "Receptionen" på eftermiddagen/kvällen med vin var lysande. Suveränt gott rödvin och trevligt tilltugg. Vi var där varenda kväll och blev inte besvikna.
Overall Rating
out of value="5""Zeer aan te raden"
Reviewed by M of Amsterdam on Sep 25, 2009
Een heel prettig hotel in hartje San Fransico, valkbij Union Square etc. Mooie ruime kamers met open haard en heerlijke bedden.
Overall Rating
out of value="5""bestes Hotel der Reise"
Reviewed by a Hotels.com guest on Sep 6, 2009
sehr schönes komfortables gut gelegenes Hotel, gemütliche Zimmerausstattung (mit funktionierendem Kamin!), alles mit viel Liebe zum Detail eingerichtet zum wohlfühlen. Sehr gutes Frühstück inklusive! Und abends gibt es kostenlos einen (oder zwei) Wein mit Gebäck im großzügigen Kaminzimmer. Super-Hotel, absolute Empfehlung!
Overall Rating
out of value="5""Very cousy hotel"
Reviewed by M of Copenhagen on Sep 6, 2009
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Overall Rating
out of value="5""Delizioso Hotel al centro di San Francesco"
Reviewed by B of Siena on Aug 12, 2009
Ho soggironato per 3 notti lo scorso agosto in questo bellissimo hotel stile inglese. La posizione è ottima, nel quartiere Nob Hill, vicino alla maggior parte delle attrazoni turistiche in San Francisco. Abbiamo molto apprezzato la prima colazione inclusa e il piccolo aperitivo allestito nel pomeriggio . le bevande in camera sono inoltre gratuite.Lo staff è giovane e cordiale. Impeccabile la pulizia. Torneremo sicuramente.
Overall Rating
out of value="5""Positiv överraskning"
Reviewed by L of Kiruna on Aug 9, 2009
Mycket trevlig, engagerad och hjälpsam personal. Trevligt med öppen spis på rummet och med gemensam "wine recepetion" på eftermiddagarna. Bra läge, nära till cable car och restaurangdistrikt. Rekommenderas varmt.
Overall Rating
out of value="5""San Franciscos hvite svane!"
Reviewed by K of Oslo on Jul 5, 2009
Kan anbefale the White Swan Inn på det varmeste for alle som tenker seg til San Francisco. Hotellet er lite og servicen er på topp. Stort pluss er den inkluderte frokostbuffeten og kveldssnacken (ost og vin). Dette, samt svært sentral beliggenhet skiller dette hotellet ut fra mange andre tilbydere. i byen. Stort rom med god plass til bagasje og shoppingfangst (!), samt kjøleskap med gratis drikke var heller ikke å forakte. Mannen min og jeg følte oss med ett hjemme her, og kommer gjerne tilbake.
Overall Rating
out of value="5""Un posto unico"
Reviewed by A of Santa Giusta -OR- on Feb 14, 2009
Struttura splendida, sembra di ritornare indietro di un secolo...bellissima la sala colazioni con salottino e caminetto, dove, al ritorno da una serata di shopping o da una passeggiata per la citta, puoi rilassarti sorseggiando un the caldo accompagnato da torte e biscotti fatti in casa. Le camere sono comodissime e silenziose, tutte con caminetto, che gli ospiti possono accendere comodamente quando lo desiderano, e cucinotto con lavandino, frigo e necessarie per the e caffe. Il personale è gentilissimo e disponibile, insomma sembra proprio di essere a casa...dura lasciare il White Swan Inn!!!
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews