All hotels in Quebec, Quebec, Canada
1 room, 2 adults
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1220, Place George-V Ouest, Quebec, QC, G1R5B8, Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 662 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.2
  • Neighborhood
    4.6
3.0 / 5Good
"Good location"
On the Grand Allee so restaurants galore right outside the door. Near Parliament Bldg, Plains of Abrahan, and within 15-20 min walk to old town/Chateau Frontenac.
Genuine Expedia guest review
Other trip Jun 30, 2015
MW
US
5.0 / 5Outstanding
We had a great stay at Hotel Chateau Laurier. The staff couldn't have been nicer. The location is perfect. We were there with 8 family members, ranging in age from 4-76. Everyone was happy.
Genuine Expedia guest review
Other trip Jun 30, 2015
Katy
US
3.0 / 5Good
"Great Location, ok room."
We stayed 3 nights at this hotel and were not overly impressed. The hotel is about a 10 minute walk to the old city center and a 15 taxi ride from the airport. They allowed us to check in early which was a plus but the room was right off from the elevator and you could here most of the hallway noise (especially the late night crowd). The room was also very small and a little dated, but extremely clean. The wardrobe was way too small and the hooks that kept the iron & iron board kept coming off. I would probably recommend this place based on location but that's about it.
Genuine Expedia guest review
Other trip Jun 29, 2015
Chris
US
5.0 / 5Outstanding
"Great place to stay near Old Quebec"
My two teenage daughters and I stayed here for three nights in June, 2015. This is a nice hotel with a great location adjacent to the Plains of Abraham. We were able to enjoy the easy walk to and from Old Quebec every day. Our room was clean, and the beds were comfortable. The front desk staff and concierge were very friendly and helpful and spoke excellent English. There is a daily charge for parking in the hotel's ramp, but the parking is convenient and safe and allows in-and-out.
Genuine Hotels.com guest review
3 night family trip Jun 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel was perfectly located very near old city."
Hotel provided great launching point for exploration of old city. Just block stroll down the main drag. Add to this the proximity of all the bar/food service options on the main street adjacent to the hotel made it great to enjoy a meal and beverage, people watch and relax with a short walk back to hotel. Parking under hotel made it very easy. Had a very enjoyable visit, can't wait until the next opportunity presents itself to return again. Highly recommend this hotel for any couple, family or group! Great job by all the hotel staff!
Genuine Expedia guest review
Other trip Jun 23, 2015
J
US
5.0 / 5Outstanding
"Great Hotel in a Great Location"
We loved Hotel Chateau Laurier from the moment we arrived! It was easy to get to and the location is perfect. We were within walking distance to many of sights, just a few blocks to Old Quebec. The hotel staff were all very helpful and always very nice. We took advantage of the restaurant just off the lobby a few times and enjoyed every meal. Our room was one of the best - jetted tub and fireplace and fantastic view too! We would most definitely stay at Hotel Laurier again.
Genuine Hotels.com guest review
5 night romance trip Jun 7, 2015
Laura
US
5.0 / 5Outstanding
"Wonderful!!"
Hotel Chateau Laurier was a great place to stay. The property is a perfect location on the edge of Quebec City. The staff was great and rooms were very nice and clean. The pool and hot tubs were a hit with the kids.
Genuine Expedia guest review
Other trip Jun 1, 2015
VT family of 4!
US
4.0 / 5Excellent
Great and comfortable stay. Staff was very courteous and helpful when asking about sightseeing and directions.
Genuine Expedia guest review
Other trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great location"
Lovely comfortable hotel in a great location. The staff is very nice and helpful with directions and local recommendations. Within walking distance of touristy areas (if you don't mind walking 10-15 minutes in a hilly town -- we loved it) and about 8 minutes walk to a bus to bring you to less touristy areas. There are lots of restaurants a block away from the actual hotel. Family friendly. We brought our 2 year old and she got a welcome goodie bag when we checked in. Would avoid the hotel breakfast. It's a little overpriced for what you get and there's a great restaurant within walking distance with large breakfast for similar prices. Didn't eat dinner in the hotel so can't comment. Good convenience store in hotel.
Genuine Expedia guest review
Other trip May 28, 2015
Jessica
US
4.0 / 5Excellent
"Nice hotel with easy access to old Quebec City"
Hotel staff very pleasant, close location to the inner walled city of old Quebec. Utilized valet parking and didn't need the car until we left.
Genuine Expedia guest review
Other trip May 27, 2015
J
US
5.0 / 5Outstanding
"walking distance to walls of Quebec city"
Excellent. Nice hotel, close to old city. walking distance to tons of restaurants. Great breakfast buffet.
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Second time here, will definitely be back!"
This is my second time at the Chateau Laurier, and I love it here! I will continue to come back whenever visiting Quebec City. We upgraded to a newer room with a king size bed and for earlier check-in and I was VERY pleased. The room was huge!! It's also in such a convenient location; a nice, short walk to Old Town and very close to restaurants/night life.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
Location was just what we wanted and the value for what we spent was fantastic.
Genuine Hotels.com guest review
3 night family trip Apr 17, 2015
Robert
US
4.0 / 5Excellent
"Nice but small room"
Nice hotel-but room was small and could use a renovation. Parking was also expensive at $23.00 per day.
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2015
David
US
3.0 / 5Good
"Cold sojourn in Quebec City"
I know it's off season, but we found the locals not very friendly. Our room was large and spacious, but a little bland. Breakfast was OK, but nothing special and we waited 15 minutes for our car when the lobby was empty. The lobby ambiance was not warm and with snow and wind, we needed that.
Genuine Expedia guest review
Other trip Mar 18, 2015
Joan
US
4.0 / 5Excellent
"Perfect location for Winter Carnaval"
Hotel staff were lovely and room was comfy but housekeeping was a bit of a challenge. We had to call down for fresh towels and coffee every morning.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
It was perfect to walk to carnival and all the shops bars and Restaurants
Genuine Expedia guest review
Other trip Feb 14, 2015
raymond
US
5.0 / 5Outstanding
"Great hotel for a Winter Carnival escape"
My wife and I were looking for a weekend Winter Carnival getaway in Quebec and this hotel really exceeded all of our expectations. Check-in was quickly and efficiently handled by a staff member who switched easily from French to English and our room was ready for us when we arrived. The room was spacious and well appointed with a gas fireplace and a jetted whirlpool tub. The location of the hotel made for easy access to the Winter Carnival location and the many restaurants and shops of the old city.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Otis
US
4.0 / 5Excellent
"Very nice hotel"
Very nice hotel with great customer service. The room was very clean and comfortable. On sight restaurants were reasonably priced, and the food was very good. Great location.
Genuine Hotels.com guest review
3 night romance trip Feb 1, 2015
Yvette
US
5.0 / 5Outstanding
"Quebec City Hotel for NYE"
Went for NYE: a fantastic public party. This hotel, which offers every amenity & professional service, is central to the action and if in town for NYE, staying here is an absolute must.
Genuine Hotels.com guest review
5 night romance trip Dec 29, 2014
Nicholas
US
5.0 / 5Outstanding
"Great hotel!"
We have stayed in this hotel several times now. The service is excellent and it is within walking distance of museums and shops in "Old Quebec." It is always clean and the staff are very helpful.
Genuine Hotels.com guest review
3 night trip with friends Dec 29, 2014
Ruth
US
4.0 / 5Excellent
"Very nice hotel in a convenient location"
We had a very pleasant stay. We were there between Christmas and New Year's. Hotel is clean, very helpful staff, clean rooms. The gym, salt water pool and outdoor spa are very nice features. Hotel provided indoor parking in a heated garage (for a small fee). We would go everyday walking in the old city, seldom used the car. We could not have hoped for a better experience.
Genuine Expedia guest review
Other trip Jan 2, 2015
Amr
US
5.0 / 5Outstanding
"Great hotel"
The hotel is very well located. Close to restaurants, shops and sightseeing locations. The staff was very friendly and helpful. At first we were giving a very small room with the view of a wall. This room seemed to be on the list to being remodeled, but had not yet been updated.. Upon my complaint, the staff quickly changed our room to a larger room with a lovely view and updated decor. We were very happy with new our accomodations. The location is perfect for the summer since it is on a street full of restaurants and shops. It is also walking distance from the walled in section (old city). In the winter, the walk to the walled in part of the city seems too far due to the cold and the snow, but the cab fare isn't that much. All in all, I recommend this hotel.
Genuine Expedia guest review
Other trip Dec 13, 2014
Emma
US
4.0 / 5Excellent
The hotel is very well located, clean and well appointed, and the front desk staff was brisk but pleasant. The room was clean and quiet but small and cramped. The big drawback was that the air conditioning vent blew a strong, noisy current of cold air directly on the head of the bed and there was no way to re-direct the air flow. The St. Hubert restaurant attached to the hotel was just fine.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"stay 2 nights in Quebec city after 2wk cruising"
Very good location, spacious and clean room, friendly staff, excellent dining room-had buffet breakfast and diner.
Genuine Hotels.com guest review
2 night family trip Sep 19, 2014
Alpaca Don
US
5.0 / 5Outstanding
The hotel is just a couple blocks from the old city and close to restaurants and shops. The concierge was very knowledgeable and helpful. Enjoyed it alot.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
2.0 / 5Fair
"Old, tired facility with not enough help"
Folks at the desk were nice and helpful. But the first room they put me in was right over a courtyard with a wedding party developing. They said they were full, but did manage to move me. My friends' room had a refrigerator; mine didn't. The street noise was awful until 3 every morning. Price was way too high for this accommodation.
Genuine Hotels.com guest review
3 night trip with friends Aug 9, 2014
Esther thorson
US
4.0 / 5Excellent
"great bargain"
Walk to old Quebec!
Genuine Hotels.com guest review
4 night business trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Pleasant distance from the Old City"
This hotel has both personality and a friendly staff who are helpful with any special requests. We would stay here again if we were in Quebec.
Genuine Expedia guest review
Other trip Aug 8, 2014
Kathy
US
5.0 / 5Outstanding
"Great Stay but skip the breakfast."
Our Superior 2 Queen room was great. The room was spacious. Immaculately clean and modern. The location was ideal as it allowed us to walk to most of what we wanted to see. We had free wi-fi but parking is extra. There is also a lot across the street that can save a few $ a day if you like. Don't bother with the in-hotel breakfast bar. It was expensive and nothing special. The scrambled eggs tasted like powdered. Instead go out to the Grand Allee or walk down the hill to L'Omelette and have a great meal.
Genuine Hotels.com guest review
3 night trip Jul 31, 2014
Susan
US
4.0 / 5Excellent
we loved the location but we had a problem with charges due to hotel.com which should be resolved this coming week as we do not want to be charged for the same rooms twice!
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour, Thank you for your comment, the paiement should smooth and easy, let us know if you need assistance.
3 night trip Jul 23, 2014
bonnie fredenburgh
US
4.0 / 5Excellent
Although small, the room was clean and comfortable. Love the location, the friendly staff, and the cleanliness. The biggest problem was the amount of bright light that came in through the only window where darkening curtains should be. I was awakened each morning around 5:30 a.m. with light streaming in full force. Also, a bathroom fan would be helpful. Otherwise, nice stay.
Genuine Expedia guest review
Other trip Jul 31, 2014
M/M Davis
US
3.0 / 5Good
"Noisy in the Neighborhood"
The one major problem that we experienced during our stay for 3 nights was that the nice flat screen TV was not working, unable to get signal They were not able to fix it, and offered no chance to switch to another room, or any thing else until the last night. Our stay was OK other than that., some other small issues, but willing to overlook due to location. There was a Summer Fest going on, so it was quite noisy during the evening hours until about 11:00.. Outside, around the hotel, it was very busy all over the street, and area surrounding hotel due to crowds of people heading to outdoor concerts, and just hanging out. With our window closed , facing the inner courtyard, it wasn't too bad, quiet after 11:30 PM. The room was a little tight for space, but the beds were comfortable. There was lots of space to put clothes, etc. The food services were rather expensive, so we dined elsewhere. It is challenging to find breakfast places near the hotel, we found one down in Old City area. Overall, hotel looked nice inside, was clean, but services need a bit of work!
Genuine Expedia guest review
Response by Hotel Chateau Laurier
Bonjour Cathy, Please accept our sincere thanks for the information you provided regarding your last visit with us. These comments and recommendations will help us to improve our customer service. The summer festival is the highlight of the season, it is exciting, energetic but can be overwhelming Any other time is more quiet. For breakfast sorry to hear it was hard to find a place, here are suggestions for next time all located on our street: Restaurant Louis-Hébert, Cosmos, Starbuck and St-Hubert in the hotel. Hope this helps
Other trip Jul 10, 2014
Cathy
US
5.0 / 5Outstanding
"Excellent location"
Great hotel and very close to restaurants and night life. The 6th floor room was totally quiet even with Art Festival crowds outside on Grand Allez. Within walking distance to the old city.
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour Rufus, We are very pleased that we met your expectations. Hope you will be back.
2 night trip Jul 4, 2014
Rufus the Dufus
US
5.0 / 5Outstanding
"Wonderful staff and ideal location"
The staff took care of us and made it so easy to get to our bicycles quickly. The rooms were outstanding!
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour D Eastwood, Thank you very much for taking the time to comment on our hotel. We value our guest's comments and appreciate finding out what our strong and weak points are, from your point of view.
3 night family trip Jul 3, 2014
D Eastwood
US
5.0 / 5Outstanding
The rooms were a bit small but the service was excellent.
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour, Thank you very much for your comment on our hotel. We value our guest's comments and appreciate finding out what our strong and weak points are, from your point of view. YOur good words will be a source of motivation for the team. We offer several types, some are modern and large..you may want to try a different one next time! Hope to see you return soon.
1 night trip Mar 7, 2014
Richard
US
3.0 / 5Good
"Winter Carnival"
The Location is Great for Winter Carnival, Unfortunately the Hotel is undergoing many renovations, another issue is that Numerous Times during the night teenagers were running amuck in the Hotel Banging on Doors, there was no real Security or Hotel Personnel to Babysit/Control this nonsense, don't get me wrong We Love to Party and Enjoy Ourselves but Not at the Expense/Sleep of others. And they charge for Wi-fi :( Over all it was an OK Hotel, with a Great Location for Winter Carnival on the Parade Route with Good Pubs all around it. They Really should consider hiring an Off Duty Police Officer to be Security on Nights there are 1000's of Teens staying in the Hotel, just a thought
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour, Thank you very much for your review. We take all your comments into account in order to improve. We will contact our security staff, the are on duty all night. During the carnaval...increase the number of agents. We are pleased to announce that Internet access in now free of charge for all our clients. This comment was posted before this new Policy. Please come back to visit .
2 night romance trip Feb 15, 2014
Woody
US
5.0 / 5Outstanding
"Walk to museums and shops"
We have stayed at the Chateau Laurier several times. The service is excellent and the location is perfect! We walk to museums and shops in Old Quebec from here. An information center is just across the park with a great introduction to the history of the city.
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour, We are happy to hear that you are satisfied with our hotel every time you stay with us. We strive to offer great service consistently. We now offer complimentary Internet access. We look forward to your next visit.
2 night trip with friends Dec 30, 2013
RHM
US
5.0 / 5Outstanding
"Great place to stay!"
Perfect Location. Clean. Awesome trip!
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour, Thank you for your comment, glad you enjoyed our great city and hotel. Come back soon.
2 night trip Dec 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Really nice place"
Very good friendly service , perfect location little expensive
Genuine Hotels.com guest review
Response by Hotel Chateau Laurier
Bonjour WK, Thank you for your review. We are glad you enjoyed your stay with us. Please note that we have a high and low season, should you visit us from November to April rates are less expensive. Only the winter carnival remain a little more pricy. A downtown property is more costly to operate. Hope you will visit again.
3 night trip Dec 27, 2013
Wk
US
4.0 / 5Excellent
"Decent Hotel"
Lobby and staff were nice. Room was a little small but clean. My only complaint was my room faced the street and I was woken up at 3:30am by someone power washing the Starbucks sidewalk - for over an hour! I called the front desk and they told me they'd send someone in five minutes - didn't happen. The following night was Halloween and rather than listening to drunken woohooing all night, I slept with my headphones in.
Genuine Expedia guest review
Other trip Nov 3, 2013
Wendy
US
5.0 / 5Outstanding
"Great hotel 5 minutes walking to Old City"
Perfect location, I drove my car once in 4 days
Genuine Expedia guest review
Other trip Oct 21, 2013
R
US
3.0 / 5Good
"Ok hotel"
Small room. Service adequate but not great. Location is very good.
Genuine Expedia guest review
Other trip Oct 21, 2013
sam
US
4.0 / 5Excellent
"Out of their way to make our day"
We had an inconvenience right off that was corrected graciously and thoroughly. Staff never seemed to busy to help.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient Hotel"
Nice hotel, convenient to the old city entrance and close to lots of restaurants. Was mistaken to think that it was similar to the Chateau Laurier in Ottawa, but provided us with lots of amenities in order to see Quebec City. We ate in the adjoining restaurant and it was good.
Genuine Expedia guest review
Other trip Oct 18, 2013
Judy
US
4.0 / 5Excellent
"Great location in Old Town Quebec City, Ca"
The hotel was a great location. Our interest was in visiting Old Town and we were not disappointed. Lots of fun shops, restaurants, and European charm.
Genuine Expedia guest review
Other trip Oct 17, 2013
Leigh Ann
US
3.0 / 5Good
"good location, food in restaurant not worth it"
on our 2nd day our room was not cleaned, the manager said that she would send clean towels but they never came, we waited until 7:30 finally went to dinner. when we returned the room was cleaned. the same thing happened the 3rd day, when we returned from sightseeing our room was not cleaned. they did send someone up within mins. but it was inconvient to have to leave the room while the maid cleaned. i was disappointed that when we complained they told us to go and have a drink! of course they didn't offer to buy us that drink. i think that overall the service didn't impress me. i would not return to this hotel
Genuine Expedia guest review
Other trip Oct 15, 2013
susie
US
5.0 / 5Outstanding
"Great hotel!"
This hotel is within minutes of Old Montreal, was very clean, and served good food. Great value!
Genuine Expedia guest review
Other trip Oct 13, 2013
Sue
US
5.0 / 5Outstanding
"Excellant experience"
The hotel is situated in a lovely part of the Old City, close enough for a short walk to many of the Old City sites and wonderful sidewalk cafes. The room had a lovely view of the park. Beds were comfortable and very clean, the room was very quiet and well appointed. The restaurant in the hotel was excellent, as was the service everywhere. It was a very enjoyable stay.
Genuine Hotels.com guest review
1 night trip Oct 4, 2013
Linda
US
3.0 / 5Good
"Excellent location, but ..."
We (4 adults) were very happy with the convenience of the location, but the two "Standard Rooms" we had were VERY tiny. We thought we must have accidentally boarded a cruise ship!
Genuine Hotels.com guest review
1 night trip with friends Oct 2, 2013
A Traveler
US
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