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JW Marriott Cancun Resort & Spa, Cancun

4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico, ‏‎855-239-9485
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Great amenities
Value for money
Poor value for money
454See all 454 Hotels.com reviews
From 3,381 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

Hotel Info: ‎866-539-8117‎

from $319
  • Presidential Suite
  • Club 91 Premium Ocean View Room
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Premium Ocean View Room with 1 King Bed
  • Ocean View Room with 1 King Bed
  • Caribbean Suite
  • JW Luxury Suite
  • Premium Ocean View Room with 2 Double Beds
  • Ocean View Room with 2 Double Beds
  • Standard Room, Beachside
  • Grand Ocean Front Suite

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Optional extras

Breakfast costs between USD 5 and USD 35 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 17.50 per day (rates may vary)

WiFi is available in public areas for USD 18.00 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 9 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Children's pool
  • Health club
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Optional extras

Breakfast costs between USD 5 and USD 35 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 17.50 per day (rates may vary)

WiFi is available in public areas for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 454 reviews

JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Relaxing vacation
Wonderful sunrise scenery
Other trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Great place, great location, superb service
The service is fantastic! Everybody is willing to do whatever you want to make it a nice stay. They are all very pleasant and accommodating. Love that about Cancun! The hotel is conveniently located on the beach with several good restaurants within walking distance. None of the rooms, except the few front ones have a direct view of ocean, but most have some view from balcony or patio. The pool area is really nice, but you have to get out by 8 p.m. to stake out your chair - everything is gone by 9:30 a.m. The rooms are nice; shower could have better pressure. Housekeeping was very good. Nothing was broken, but then again I don't think we even turned the tv on - there was so much more to do than watch tv!
4 night trip with friends
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Simply divine
Everything about our stay was fantastic. The hotel was pristine and decorated beautifully for Christmas. We even took family photos by the huge tree. The rooms were luxurious and we especially enjoyed the robes and slippers. The staff was great and very helpful. We were in town for a wedding, which was down the road at the Crown Paradise, where everyone else was staying. We booked too late to get a room there but were SO happy once we compared that to our hotel.
3 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Ready to go back!!
Great staff. Friendly, informative and accommodating . We checked in and had a view of a roof I asked if we could change rooms and they took care of us immediately. The food was beyond excellent They made sure everyone was happy with everything.
4 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Good3.0 / 5
CHARACTERLESS HOTEL IN NEED OF A FACE LIFT...
THIS HOTEL NEEDS A FACELIFT, OLD ROOMS, OLD STUFFY CORRIDORS, OLD ELEVATORS (WE WERE STUCK IN ONE - UNPLEASANT FEELING) RESTAURANTS WITH NO CHARACTER -TASTELESS PLAIN RESTAURANT FOOD - COCKTAIL BAR IN THE RECEPTION FELT LIKE AN OLD WORN OUT AIRLINE LOUNGE, ALL IN ALL A VERY BORING HOTEL WITH AN AVERAGE 4 STAR SERVICE. BEWARE : THE LAST NIGHT THEY SLIDE AN EXPRESS CHECK-OUT NOTE UNDER YOUR DOOR, SPECIFICALLY INDICATING THAT ONE CAN CHECK-OUT WITHOUT GOING VIA THE RECEPTION SINCE THEY ALREADY HAVE YOUR CREDIT CARD DETAILS ON HAND. OUR BILL SHOWED A BREAKFAST TAX OF AROUND $ US 12. NEVER HEARD OF A BREAKFAST TAX BEFORE !! WE THEN DECIDED TO CHECK OUT VIA THE RECEPTION, AS PER ENCHANTEMENT ON OUR NEW BILL, PRINTED BY THE RECEPTIONNIST, THE BREAKFAST TAX HAD DISAPPEARED. A GOOD TRICK, WHICH OF COURSE THEY WILL TELL IS AN ACCOUNTING MISTAKE TO THOSE WHO NOTICE IT AND HAVE IT AMENDED. BEWARE INNOCENT TRAVELER, CHECK YOUR BILL CAREFULLY, AS YOU WILL NEVER GO THROUGH THE HASSLE OF CLAIMING BACK A $ 12 BREAKFAST TAX ONCE YOU ARE BACK IN CHICAGO, NEW YORK OR WHEREVER YOUR HOME MAY BE FAR AWAY FROM CANCUN.
2 night romance trip

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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