We have stayed here twice and love it. It works with us have 4 kids and the breakfast is good.Genuine Hotels.com guest review
The elevator was not in proper working order during my stay. If you don't mind taking the stairs everything else was fine.Genuine Hotels.com guest review
"We loved the location!!!"
This is a very nice hotel, and we loved the area in which it's in!! It's near some of the nicest restaurants in Dallas (Addison, TX), the Galleria Mall, Whole Foods, ETC... When we return, we will definitely return to this hotel!! It was clean, the bed was soooo comfortable, and everything was just great, even the breakfast was very nice and hot!!! […] Thanks for a very nice weekend getaway stay!!! Read moreGenuine Expedia guest review
"Very good hotel"
The hotel was nice except for the fact that one of the elevators was not working. The staff was nice and the room was nice except the room was not cool enough. It may have been that we were on the 5th floor and visiting in August. The clerk did offer to move me to another floor but I decided not to do that. There were not enough tables to accommodate […] everyone for the breakfast and we had to sit in the lobby furniture. However, the breakfast was very good and filling. When visiting the Galleria area again, we will definitely stay here again. It is close to a lot in the area. Read moreGenuine Hotels.com guest review
"Was pretty good"
It was a good stay except that there was basketball teams staying there too, teenage teams, very noise at night, late into the night. We had to be up early and was hard to get good night rest with kids running up and down the halls. We were there for the NAM Pageant and it was very close to the hotel that the pageant was in.Genuine Hotels.com guest review
"Service with a smile."
My wife and I took my daughter shopping in Dallas. This location was perfect! Centrally located for the 10+ malls/areas where we shopped. The staff was very courteous. The only reason I gave "condition" a 4, was due to one of the two elevators being broken. They had a crew out to fix it the day we got there. It worked one day and went down again. The […] pool was clean as was the work out room. My wife really enjoyed the equipment. It was a step up from what we have at home. There were boys and girls basketball teams in from all over the country for a large tournament. Despite all those hungry teenagers converging for breakfast, the staff managed to keep food coming!! The waffles were good. The oatmeal was good. The bar they had set up for the waffles and oatmeal, SUPER GOOD!! They had everything from brown sugar, pecans, chocolate drops, raisins etc. I think there were 8 toppings they had available. The staff even cleared the tables and got drink refills for people!! Better service than we got at a couple of restaurants we went to!! The afternoon snacks (chocolate covered cookies and banana chips) were a nice touch. Let's just say that despite all the walking in all the malls I did, I managed to gain 4 lbs over the weekend. We will be back for sure. Read moreGenuine Hotels.com guest review
The staff was very friendly, the rooms were very clean and well kept. The breakfast was delicious! I will definitely be coming back next year if my daughter does the pageant again.Genuine Hotels.com guest review
"Great family stay"
Our ac went out and we stayed one night. The hotel was very clean and well maintained. The staff was helpful and cheery. We needed a comb and they had it, we needed milk before bed and they got it from the locked kitchen- overall.. Will go back!Genuine Hotels.com guest review
"A great place to stay-cay"
The room was very nice for the price, we were right next to the elevator but didn't hear it at all. Some of the maintenance of the hotel looked a little sloppy (messy trim paint, etc.) but the room itself was quite nice, and we had a pleasant stay. A good deal for the price.Genuine Hotels.com guest review
"A Steal of a Deal!"
Springhill Suites offers the most for less! I have been & paid much for high-end hotels, but they only offer name & looks. At this hotel, had a suite-type room w/ microwave, mini-fridge, & seating area. Space used well. Great: staff; continental breakfast; accessibility to Galleria, Dallas Tollway; & walking distance for restaurants & Addison night […] life. Will be back!! Read moreGenuine Expedia guest review
It was a great stay. Amazingly nice and helpful staff! That is so refreshing. Delicious breakfast. Nice rooms, only thing was the elevators were slow but I think one was broken down. We would stay there again.Genuine Hotels.com guest review
"Can't wait to come back!!"
I absolutely loved my visit at this wonderful facility!! The room was so and clean. I love the set up. We did not want to leave. The bed was wonderful. I am planning yet another weekend getaway soon. I will be sure to send more people to this wonderful hotel!! Keep up the good work!!Genuine Hotels.com guest review
"Close to many restaurants!"
It was clean, comfortable, and convenient!Genuine Hotels.com guest review
Our disappointment was with the room. It was very oddly shaped which did not allow you to go about the room without dodging TV, small tables, etc. The A/C was no more than 12 inches from the side of the bed which resulted in our being frozen while in bed and trying to get out of the bed on that side was quite difficult especially in the dark. I have […] never seen a US room shaped like that. Everything else was great. Breakfast was good and the staff was quite friendly and efficient. Read moreGenuine Hotels.com guest review
This was a great hotel. The staff was friendlly and the room was cleaned in a timely manner. The A/C worked great and that is important in Dallas in July. We will stay here again!!!!Genuine Expedia guest review
My boyfriend and I really enjoyed our stay. Everybody and Everything was wonderfulGenuine Hotels.com guest review
This ia a very nice hotel! The only problem was I think the rooms are kind of small. The beakfasy lo was great. Other than that this is a great place it stay.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for your reveiw. I could see how you may think the rooms appear to be smaller with all the furnature in the room. They are infact 2% larger then average sized hotel rooms. We appreciate your business and hope to see you again soon! Scott Crunk, GM
Nice area to visit; hotel was okay.Genuine Hotels.com guest review
"Good Hotel, and Great Staff"
We stayed here recently and we really enjoyed it! The hotel looks like it was recently remodeled, so the rooms had nice furniture and everything felt pretty clean. The hotel staff was the best part though - the girl at the front desk when we checked in seemed happy and was very helpful, while the attendant at breakfast was there to quickly refill food […] items and take away trash, all while being pleasantly courteous. The complimentary breakfast, by the way, was really, really good too! This is a fine hotel, and we would recommend it to anyone staying in the Dallas area. It is easy to get to from the Dallas North Tollway, and a large number of restaurants, shopping, and activities are immediately nearby. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for your review. I am very proud to hear that our staff was helpful and courteouss, and I am happy that you enjoyed our breakfast. Since your recent stay we have actually introduced a new breakfast concept that I think you will enjoy. We hope you come back and try it soon! We appriciate your business. Scott Crunk, GM
Very nice breakfast. The room layout was different and gave us a break from the standard rectangular hotel room. The bed was comfortable. The couch and extra tables in the room was a nice touch. The location is a bit tough if, like me, you aren't from Houston. This has almost unlimited access to restaurants. There may be 100 in a 3 mile radius. The […] pool was nice but needed to be cleaned. We did swim early in the morning though. We stayed in 6 hotels in 9 days and this one was tied for my favorite. PLAN your route in and out. Dallas is too big to wing it. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for your review. I am glad to hear that you enjoyed that breakfast. Also nice to hear your feedback on the design of our rooms . Our suites are 20% larger then average hotel rooms and we try our best to make the layout and design as comfortable as possible. We appreciate your business. Scrottt Crunk, GM
"Really nice hotel"
I'm always skeptical of hotels that post nice pictures online but when you get there it's nothing like that. This hotel really lived up to my expectations the rooms look exactly like the pictures. Hotel staff was very friendly and helpful. Really enjoyed my stay here and will definitely go back any time I'm in the area.Genuine Expedia guest review
We had a wonderful time :)Genuine Hotels.com guest review
I stayed at this hotel and it was much more than I expected. I had a king suite and the rooms were huge. I also received a crib in the room for my 15 month old. The room decor was very chic. The hotel cleanliness was great. The breakfast was also good and that area was kept clean for guest eating. I would suggest this hotel to anyone traveling to Dallas. […] The surrounding area is very nice with plenty of shopping and restaurants Read moreGenuine Hotels.com guest review
"You've got to stay here!"
This place was really comfortable. Nice, large suite with sofa sleeper and king-sized bed. Nice desk and fridge / microwave in kitchenette with small sink. The hotel was in a quiet neighborhood and our room was very quiet. There was a nice breakfast buffet, which included the standard fare of scrambled eggs, sausage, hard-boiled eggs, hot and cold cereal, […] fruit juices, yogurt, fresh fruit, toast, muffins, and hot waffles. The staff at the hotel was very helpful throughout our stay. We stayed at the hotel on purpose because other hotels with this same star rating had reviews that said they were in seedier neighborhoods. I felt very safe at this hotel. That being said, it was not close to downtown Dallas. For the price and how nice the hotel was, I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Convenient location for family/business"
Stayed 3 nights with family (including infant). Rooms were large with acceptable amenities. Kitchenette= mini-fridge, kitchen sink (no hot water or stopper for washing bottles), microwave. Crib was provided promptly with no issues. We were there for a holiday weekend, and still the staff were extremely nice and accommodating. Would stay there again […] . Read moreGenuine Expedia guest review
very good value, room was very clean, furnishings were updated and you felt good about just relaxing. staff were all very friendly. 4.8 stars out of 5. only minor negative was the elevator was very slow and a little suspect. we used the stairs. overall, we would definitely book there next time in dallas.Genuine Hotels.com guest review
Pool and spa were filthy. We also got locked out of hotel while in the pool. Totally wish we'd spent an extra $20 to stay at Hyatt House next door.Genuine Hotels.com guest review
The room was very cool. Nice design and very spacious. Resasonably pricedGenuine Hotels.com guest review
"Nice hotel for the money near multiple attractions"
This was a nice hotel for the rate that we received. I would have liked to see more options for breakfast but what they had was pretty good. Our only complaint was that the housekeeper never replaced the glasses that we had used. In fact she took them on the first day and never brought a replacement. The hotel staff were great and I left some very important […] things in our room and we live 300 miles away and they mailed it out to me quickly. Read moreGenuine Hotels.com guest review
"This was my 2nd stay"
Just like my 1st stay, the hotel was great. Clean and comfortable room. Staff is very pleasant. It is located just half a mile from the Addison Convention Centre (where I had business the weekend of my stay). I'd be happy to stay here the next time I'm in the area.Genuine Hotels.com guest review
"I've already scheduled my 2nd stay :)"
I was very happy with our stay. We'll be staying again in a week. Staff was pleasant, the rooms were clean, and it's in a great location.Genuine Hotels.com guest review
Perfect! Snacks, food, nice, comfortable rooms good service especially for the money. Would stay again!Genuine Hotels.com guest review
OUR STAY WAS VERY NICE. WILL STAY WITH YOU AGAIN.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
It was a bit noisy one evening when a group of soccer players were next door.Genuine Expedia guest review
"Just a short walk to Intercontinental Hotel"
Very comfortable bed, good breakfast options for "continental", very courteous staff and good price. Pretty noisy in the room--could hear doors closing down the hallway and the elevator operating, and discussions in the parking lot.Genuine Hotels.com guest review
"very pleasant hotel"
very nice hotel. I have stayed at other hotels in the area, and I would stay again .Genuine Expedia guest review
"Good place to stay"
Good location with lots to do close by the hotel. Nice and spacious rooms and got a good rate online.Genuine Hotels.com guest review
"Great hotel for a family"
Great hotel for a family. Yummy options for breakfast. Within walking distance of many restaurants. Very clean and well kept.Genuine Expedia guest review
Very nice environment all around. Loved all the choices for dining within walking distance and entertainment/shopping depending on what you were looking for, you could walk or it was just a short drive. :)Genuine Hotels.com guest review
"Good night of rest!"
Busy weekend!! Busloads of youngsters at breakfast. . . there was enough food to go around.Genuine Expedia guest review
It was a decent stay. The receptionist was a little rude when we checked in. Also, in the morning before we checked out the maid came and knocked then walked right in before even giving us a chance to get to the door just to ask if we were checking out. I feel that the front desk should know if we were checking out due to our reservation so no one should […] have to knock to ask. Also, it was at 9 am. Checkout is not until 12 noon. The maid came 3 times until finally the third time I told her to not come back. This was all before 11am. I do not like being rushed out. However the breakfast was good and the room was decent. Read moreGenuine Hotels.com guest review
Hotel is great. Staff was friendly. Near everything in Addison.Genuine Hotels.com guest review
"Overall a good stay"
We arrived after midnight to find our air unit was not working, maintance promptly came up and tried to fix it with no avail. So we moved rooms, though this room had a very annoying vibration in the walls. Found out it was the air units on top of hotel and all rooms on that end would have the same noise. So they moved us again, this time down a floor. […] They were very kind and accommodating, we were tired but patient. We did get settled in a room and the next three days were quiet and peaceful. I did have to put pillows at the bottom of the door frame because so much light came in. But overall the staff was very kind and helpful, breakfast was good and location was perfect for us. Read moreGenuine Hotels.com guest review
My wife my baby girl and I stayed here last weekend while a huge sporting teams were there as well occupying the whole hotel. We got a nice room right next to stairwell where we heard kids running up and down playing around smoking in stairwell. by the time we left two days later the staff accused my family of smoking in our room and charged us a smokers […] fee they first apologized when I got upset but our checkout bill still had fee. We willNot b staying in a Marriott anytime soon very disappointed with staff Read moreGenuine Hotels.com guest review
"Really nice. comfortable"
Arrived was able to check in quickly. Clean, nice bedding. Towels a little rough but overall great hotel. Nice breakfastGenuine Hotels.com guest review
"Family Weekend Getaway"
The staff was warm and welcoming. Room was very clean also bed and pillows were so comfortable. The location, room, and the breakfast was great! My family and I went to Dallas just for the weekend and everything about the hotel was great. Fast checking in and out! I have no complaints!Genuine Expedia guest review
It was great, Only complaint was no Ice bucket....Genuine Hotels.com guest review
Loved it will return.Genuine Hotels.com guest review
I was initially concerned about the quality of the facility due to the incredible bargain price listed on Hotels.com ; thus, I did a drive-by before booking. I was amazed to see it was very clean and in a great location. Just one block from the great dining options on Belt Line, easy access to Dallas Parkway among other major interstates, and close […] to the Galleria. I was able to use the free wifi in the parking lot to book the room. I originally booked 1 night but decided to book a second one after the great experience. Very clean, great staff, and incredible rates. I have traveled to and stayed in the area 4 times in the last 6 months and this is by far the best price out there. I have stayed at other locations and paid three times the price for less amenities. Free wifi, parking, and breakfast. I will always select this location for future travel plans. Paradise Bakery & Cafe is a must along with Elite Massage (roughly 2-3 miles away). Read moreGenuine Hotels.com guest review
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