The Hotel was close to a mall and the location was really nice. the hotel personnel was very friendly. clean hotel and didn't mind tipping the housekeeper which we always do. I will definitely stay there againGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive D. Booth, It’s always a great feeling to hear how friendly the staff was during your stay with us. On top of that, our Housekeepers were thrilled to hear that they did a great job cleaning your suite. We look forward to seeing you on your next visit!
Forgot to tell us that breakfast times are different on weekday and weekend so we missed a breakfastGenuine Hotels.com guest review
The hotel is in Addison in the midst of what appears to be a large corporate park. I'd imagine it caters to its share of business travelers. Rooms are clean and facilities are fine (I didn't use anything beyond the room and the hot breakfast - nice selection including oatmeal, eggs, bacon, croissants, waffles - I did see a coin laundry right next to […] the room). Front desk person was cordial. The hotel looks a bit jaded and the room configuration was 'choppy' with many small areas (sitting, micro kitchen, bed). There are many dining options nearby and the hotel is quite close to Dallas Parkway for highway access. Overall, not a bad choice if this neighborhood is not an issue. Read moreGenuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Good Afternoon. Thank you for taking the time to share your experience about the Springhill Suites Addison hotel. On your recent visit I am delighted that you were able to experience our great breakfast buffet. We certainly hope it kept you full until lunch time. If your travels find you back in Addison we hope that Springhill Suites is your choice in hotel. Have a great summer.
Rooms were cozy. Perfect for a affordable romantic get away!Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Hello and Thank you for taking the time to share your experience about your recent stay at the Springhill Suites in beautiful Addison Texas. I am so happy to hear that you thought our rooms were cozy and affordable! I hope that this trip made Springhill Suites your choice of hotel when traveling. We hope that we have the opportunity to serve you in the near future. Enjoy your summer and don’t forget we offer great weekend specials! I wish you happy and safe travels.
"Very friendly & nice rooms"
Had a wonderful experience. I would like to come back for my next stay.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you very much for taking the time to review the Springhill Suites in beautiful Addison Texas. We are pleased to hear that you r experience here gave you the peace of mind to return on your next trip! Thank you for sharing we look forward to serving you in the near future. Have a wonderful day!
i had reserved a two single room. Even though my reservation allowed late check-ins, I was told the hotel is over-booked and i might have to move to a room with a King bed, because i checked in late. Overall it was ok.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Your feedback about your recent stay at the Springhill Suites is appreciated so that we can identify better ways of handling certain situations in the future. I understand how frustrating it may be to arrive late and experience a reservation discrepancy. I apologize, that we were unable to meet your bed type preference request and hope that we can regain ourselves to you in the near future.
"slow internet. loud guests"
Everything is good. But spotty and slow internet is unacceptable.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for taking the time to review the Springhill Suites in Addison Texas. We appreciate the feedback about your experience. Having working internet is absolutely one of the most important service’s for travelers. I must say that I am appalled that you experienced slow internet service while being a guest at our hotel. I will look into possible areas of service failure in order to correct this for you in the future. Please accept our deepest apologize and we hope that we can regain our service to you in the near future.
Good hotel, would be good to move the same level than other spring hill hotelsGenuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for taking the time to review the Springhill Suites Addison Hotel! Your feedback is appreciated by the staff and travelers just like you. If your travels find you back in Addison Texas we hope that Springhill Suites is your new home away from home. Happy and safe travels to you.
"I felt very welcomed, safe, and comfortable."
I was in Dallas to check on possible venues for a group that I'm a member of which is having a convention in 2015. The SpingHill staff was great at answering my questions and showing me the property. They obviously take pride in the hotel.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for taking the time to comment the Springhill Suites by Marriott in wonderful Addison Texas. It is always nice to hear great things about staff service and that you noticed how much we take pride in making a difference in each interaction with our guest. We appreciate your kind review and hope that if your travels find you back in Addison Texas the Springhill Suites by Marriott is your choice hotel! We wish you safe and happy travels.
"Good hotel for a short stay"
Booked this hotel because of price, and it was a very good choice, hotel is clean, comfortable and well equipped for a business type hotel.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for taking the time to share your experience about the Springhill Suites by Marriott in Addison Texas. We are delighted that our hotel met your expectations in price and cleanliness. We hopethat Springhill Suites is your choice of hotel when you travel. Thank you for your kind review.
Convenient location but far enough away from the freeway to be quiet enough to get things done. Was disappointed that the pool or at least hot tub was not open even in chillier weather, but not a real problem. The breakfast selection was one of the better ones I've ran across.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for your honest feedback about your stay at the Springhill Suite by Marriott in Addison Texas. We are happy to hear that our breakfast met your expectation. What many guest enjoy is the fact that they can wake up grab a cup of coffee and the buffet is ready for each guest to enjoy without having to wait on an order! It’s quick easy and fulfilling. We hope that we can serve you again in the near future.
"Great hotel for business travelers"
Hotel has all the amenities for business travelers.Genuine Expedia guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Roger, Thank you for staying at the SpringHill Suites in Addison. I am happy to hear that you found our hotel to meet all your travel needs. We appreciate your business.
"Great hotel for the money. Breakfast can't be beat"
Enjoyed my stay very much. Front Desk people very helpful.Genuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Your kind review I feel has brought other travels curious about the Springhill Suites delicious breakfast buffet! What’s even more beautiful is that it is complementary at all Springhill Suites worldwide. We hope that Springhill Suites has won you over to make it your home away from home. Happy and safe travels to you!
I would definitely stay here again, the room is larger than most. Great breakfast included.Genuine Hotels.com guest review
"Hotel in Addison"
Arrival at 2000: front doors were locked, but were opened by Hotel staff Hotel is near a bar named Arthurs which had music playing. We used the heater fan to drown out this music. Breakfast was very good.... eggs, sausages, yogurt, fresh fruit, waffles, cereal, coffee, etc.Genuine Expedia guest review
"Nice- could have been better"
The hotel was clean and the staff was very friendly. Some items could have been better maintained- towel rack was loose causing towels to fall into the floor, thermostat seemed to have issues- room was either hot or cold, never comfortable. Bed was very comfortable. Area was nice. Good dining choices. Hotel was easy to get in and out of.Genuine Hotels.com guest review
Everything was great until we went to bed and found a bug in between the sheets. We stripped the whole bed and nothing else it might have just been a fluke but still a little bit gross. Other than that staff, the room, and the location were great.Genuine Hotels.com guest review
I stayed at this hotel due to inclement weather where I could not get home. It's very nice, well kept hotel. One reviewer mentioned the way the tv was position. The tiv is positioned where you can see if from the couch and from the bed. Yes, you have to lie on your side to see the tv....but I do that at home so it wasn't a big deal. I loved have a refrigerator […] in the room. Everyone at the hotel seem to like the buffet but I'm a picky eater so I just loaded up on the muffins. The front desk staff were very busy but very pleasant handling the stranded travelers due to the weather. I would stay here again. Read moreGenuine Hotels.com guest review
Response by SpringHill Suites by Marriott Dallas Addison/Quorum Drive Thank you for your review. I am happy to hear that you had a pleasant stay during our Texas ice storm. We look forward to seeing you next time. Scott Crunk
We stay in this hotel EVERY TIME we come to Dallas, and we visit at least every other month. The staff is always nice, beds are comfy, rooms spacious, water is hot, parking is free self parking, and the continental breakfast is a hit!!! I wish they accepted pets but we always manage to find a sitter.Genuine Hotels.com guest review
"Love the surrounding area"
Enjoyed my stay always like the Springhill Suites at any location I visitGenuine Hotels.com guest review
Great hotel!Genuine Hotels.com guest review
"Great place to stay"
The peopple are friendly; the room is immaculately maintained and very efficient with all amenenities included. The hot breakfast is also very convenient and well done.Genuine Hotels.com guest review
This hotel was in a great location, lots of places to eat nearby and clean. Very nice surrounding neighborhood, you really didn't have to leave the area. We would definitely book this hotel again.Genuine Hotels.com guest review
I enjoyed my stay. The room was clean, quiet and big enough for 3. Breakfast was wonderful.Genuine Hotels.com guest review
I was very impressed with the cleanliness of the hotel and the friendliness of the staff. I come to the Dallas area around this time each year and would certainly stay here again.Genuine Hotels.com guest review
No problems with rooms or staff. Only issues is it's area surrounding it has alot of traffic, also the elevator stopped working after the first night and Ice machine didnt work.Genuine Expedia guest review
"Very nice place!"
The hotel was clean, in a safe neighborhood and in a great location. I would stay there again.Genuine Hotels.com guest review
"Hard to complain"
But I will complain a little anyway. The position of the TV just did not work for me. It is located between the sleeping and living areas so you can rotate it based on where you are viewing it from. You essentially need to be laying on your side to view it from the bed. The other issue I had was that the room has poor lighting in the kitchen, living […] and sleeping areas. I gave this hotel a perfect rating other than in the comfort category due to these issues. Read moreGenuine Hotels.com guest review
very clean hotel, free breakfast is a plus. tons of places to eat for any appetite.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"Not too bad of location."
Good no problems.Genuine Expedia guest review
"Notre Dame Trip"
We stayed here for a weekend trip to watch the Notre Dame game at Cowboy Stadium. This was an amazing hotel and convenient to everything. I would recommend this hotel; very clean and a great breakfast.Genuine Hotels.com guest review
Great hotel...booked this hotel for my parents when they came to visit me...quiet, great breakfast, great staff, clean rooms! Comfortable beds!!! Close to Addison's restaurants...will most definitely book this hotel again when they come back!Genuine Hotels.com guest review
"Fantastic place to stay!"
This is a wonderful hotel. The service was great and the rooms are wonderful. My two nights at this hotel couldn't have been better. Will definitely stay here again.Genuine Hotels.com guest review
This was the second time we stayed at this hotel. First time was great, but this time was horrid. The beds were uncomfortable and the temperature would never even out in the room. There were no towels at the pool and the floor by the elevator still hadn't been repaired from when we were there a few months earlier.There was a local festival going on […] the same weekend we were there and the hotel rented out the grassy area in front of the hotel for parking. At one point it took us almost 20 minutes just to get in the parking lot. When we spoke with the front desk we were told that it wasn't their problem. Breakfast was a nightmare, not enough seating and the food was terrible. Needless to say, we will be not be staying in this hotel again. Read moreGenuine Hotels.com guest review
"Alway's a good choice"
Anytime you stay a a marriott location they alway's make sure it's the best.Genuine Hotels.com guest review
The hotel and room were very nice and very clean. The bed was comfortable and there were plenty of pillows. I had the king size bed and it also had a desk, couch with meal serving trays, and sink with mini-fridge and microwave (which I was not expecting). Wi-Fi worked great for me and I was on the 5th floor. There was a problem with the valve on the […] shower where I either had hot water or cold water. I let the front desk know and when I came back that evening, it was fixed. They were also working on the elevators when I got there, and they were both working before I left. Great hot breakfast everyday with some variety each day. Everyone was very friendly. It is right off of Beltline which was very convenient for me. Lots of places to eat and shop! There is also a comedy club right down the street. I will likely be staying here again the next time I travel there! Read moreGenuine Hotels.com guest review
"Great 3 Star, medium sized rooms!"
This is an excellent 3 star hotel, and tops other 3-stars. Free hot breakfast everyday with a good array of options (scrambled eggs, hard boiled eggs, yogurt, toasts, strawberries and melon, oatmeal, etc), great customer service, and very clean and newly updated rooms (09/13). The beds are comfortable, but they're not amazing. If you need an amazing […] bed, go to a 4star. These are good beds. I slept well, but I'm not particularly picky. Also, the AC is not loud, but it's not silent. Read moreGenuine Hotels.com guest review
"Clean, good free breakfast, many close restaurants"
Stayed here for a quick weekend trip. The only reason I didn't rate this hotel perfect is that if someone is looking for a place with a great pool area, this is not it. We were not there for the pool, though, so it was fine for us. The staff was friendly, the room was very clean and comfortable. Perfect room for someone staying any length of time, with […] a separate living area that had sofa (sleeper) and the TV swiveled between living and bed areas. Kitchenette was great with mini fridge, microwave and sink. Great for bringing leftovers back to the room and reheating for another meal! Free breakfast was good although the scrambled eggs could be better, but it's hard to do really good scrambled eggs on a buffet. They also had sausage patties, do-it-yourself waffles, cereals, fruits, rolls/muffins, coffee, juices and milk. Just what I want in a free breakfast. Much better than just cereal and rolls. And the staff would come around and warn you when they were getting ready to close down breakfast in case you wanted anything else. We were very please with this hotel and kept commenting to each other that it was just right and very comfortable, especially if one needed to stay for a longer period. Nice space in the room instead of just having side chairs to sit in. We will definitely use SpringHill Suites again! Read moreGenuine Expedia guest review
"Close to Everything"
This is a nice hotel with a friendly staff. It has modern decor and a complimentary breakfast. We liked having a fridge, microwave and sitting area in our room, but we were disappointed with two double beds. Also, the beds were not that comfortable and the coverlet was lacking. However, the hotel is close to everything and served our needs. We would […] stay there again. Read moreGenuine Expedia guest review
"well worth the money"
The hotel staff was nice and friendly, hotel was clean, room very comfortable. The breakfast was a great convenience due to our schedule, would go back again.Genuine Hotels.com guest review
"Would stay here again"
This hotel is in a great location. Everything is close by. It is near restaurant row on Beltline, near stores, near night life, near the freeway. It was awesome. Staff was nice and hot breakfast was served every morning. Only complaint is that the elevator was very slow.Genuine Hotels.com guest review
"Good Location, Good Price"
I frequently stay in this area as I have a daughter in college close by and this is the second time I have stayed at this hotel. All in all it is an alright experience. If you are going for luxury or a "wow" experience than this is not the place for you. If you want a clean hotel in a good location for a good price than I would recommend this one. One […] annoying issue this time was the fact that only one elevator was working during our stay, and even with two they are slow so this time it was excruciatingly slow. We took the stairs most of the time. I will be back up in Dallas in a few weeks, and the verdict is still out on whether or not I will stay here as there are plenty of options in the area. Read moreGenuine Expedia guest review
"Pleasant hotel, good location"
I thought the room was great, particularly at such a fantastic price.Genuine Expedia guest review
"Fantastic as Usual"
Our stay was terrific as Usual. I'm from Dallas but whenever my husband and I visit, this is our hotel of choice. The location is perfect because it's close to a wide variety of restaurants & entertainment. The breakfast is one of our favorite parts of the hotel stay.Genuine Hotels.com guest review
really nice hotel AND stay but the wait for elevators was ridiculous. one was broken and the other was sooo slow... took almost 15 min to get around. other then that it was a decent stayGenuine Hotels.com guest review
Everything was great! Liked all the modern updates. Prices was great and do was the location. Front desk staff very accommodating. Only problem (and its small), the small refrigerator wasn't cooling and when I called for help (or another one), I was told it would be done by the next morning, it never was.Genuine Hotels.com guest review
We have stayed here twice and love it. It works with us have 4 kids and the breakfast is good.Genuine Hotels.com guest review
The elevator was not in proper working order during my stay. If you don't mind taking the stairs everything else was fine.Genuine Hotels.com guest review
"We loved the location!!!"
This is a very nice hotel, and we loved the area in which it's in!! It's near some of the nicest restaurants in Dallas (Addison, TX), the Galleria Mall, Whole Foods, ETC... When we return, we will definitely return to this hotel!! It was clean, the bed was soooo comfortable, and everything was just great, even the breakfast was very nice and hot!!! […] Thanks for a very nice weekend getaway stay!!! Read moreGenuine Expedia guest review
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