All hotels in Venice, Italy
1 room, 2 adults
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Calle Buccari 10 S Elena, Venice, VE, 30132, Italy, ‏‎866-925-8648
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 401 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.2
4.0 / 5Excellent
"Good hotel in a quiet neighborhood"
The check-in process was smooth and the staff was very accommodating and was eager to help. It was about a 5 minute walk from the S. Elena water bus stop. I would recommend buying the multiple day water bus card if you stay at this hotel because each ride costs about 7 euro. The room we had faced the courtyard. The room was clean and a good size for Venice. The free breakfast was good with fruits, eggs, ham, etc. We would stay here again if we come back to Venice.
Genuine Hotels.com guest review
2 night business trip Jun 11, 2013
Huy
US
5.0 / 5Outstanding
"Peace and Quiet in Venice"
It is a very nice Hotel in the "Quiet" part of Venice. The staff could be more friendly but everything else was very good. The breakfast was great!
Genuine Hotels.com guest review
2 night romance trip Jun 6, 2013
A Traveler
US
4.0 / 5Excellent
The Hotel was very clean and of high quality. The staff were very helpful and attentive. The meals and drinks in the restaurant were quite expensive and the food selection was limited. I feel that if the menu was more varied and cheaper along with the drinks the place would be full every night. What we ate was exquisitely cooked and well presented however. The breakfast was excellent with lots of things on offer. A fried egg would have made a nice change to scrambled eggs every morning as would some grilled tomatoes and baked beans. From the water bus you walk forward about 50 yards and take the path which forks off at an angle to your right. Follow the path diagonally across the park to the buildings and down the road at the end to your left a further 75 yards to the hotel. It takes 5 minutes or less. From St Elena you can visit the Ledo (1 stop) and also the nearby island of Murano. There is also a fast water bus no 6 to the bus or train Station which misses several stops. It takes about half an hour. From the bus station you can get a bus to the airport in another 30 minutes. At Marco Polo airport you can buy a 7 day pass which includes the bus to Venice and all the ACTV water buses you care to catch in a week. We liked the place and would certainly recommend it to anyone. We had a very nice quiet and relaxing stay well away from the crowds of St Marks Square.
Genuine Venere guest review
Other trip May 29, 2013
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Nice Hotel. The service was great and so is their breakfast. The rooms are clean. The staff is friendly and professional.
Genuine Expedia guest review
Other trip May 29, 2013
Sandra
US
3.0 / 5Good
"Not Bad... Much better options available."
Overall the stay wasn't bad. The hotel is about 25 minutes walk or 10 minutes by bus from the center of Venice... It's a bit of a hike... The service was extremely sub-par... No one was at all helpful and shifted responsibility for doing anything to the next person. Room was large and clean, what you would expect from a Best Western...
Genuine Hotels.com guest review
Response by Best Western Premier Hotel Sant' Elena
Dear Guest , Thank you for leaving a comment on our BEST WESTERN PREMIER Hotel Sant’Elena on Expedia. The observations of our guests are always welcomed. I am very sorry you did not appreciate your stay here. Your words surprised me greatly, indeed, as you can see from the reviews, our staff is always well-liked by our guests. Anyway, we would like to thank you for choosing our BEST WESTERN PREMIER Hotel Sant’Elena: we will continue to do our best to be worthy of your selection. Best regards, Paola Customer Care BW PREMIER Hotel Sant'Elena
2 night romance trip May 25, 2013
Anatoly
US
5.0 / 5Outstanding
"Off the beaten path"
This hotel and staff were amazing. The breakfast in the morning was great. The size of the room was great! It was modern and had a bath tub as well as beautiful windows that opened to a court yard. The only flaw was that it was far from town. This was hard during the day when you want to hop into the center of town to do things but great at night when you want to sit back and just be in Italy. I would stay here again in a heart beat.
Genuine Hotels.com guest review
1 night trip May 3, 2013
Christy
US
5.0 / 5Outstanding
"Excellent Hotel for Excellent Price"
This hotel in Venice was excellent. It is three water taxi stops from the main section of Venice. That shouldn't bother anyone though, as the ferries come every 7 minutes, and it is only about a 7 minute ride. It is literally a one minute walk from the water ferry station. It is also in an extremely quiet section of Venice..slept with windows open, and didn't hear a sound. Rooms were great size, and bathrooms excellent. Excellent hot water and water pressure. Beds were comfortable. Staff was great. I would highly recommend this hotel, and stay again.
Genuine Hotels.com guest review
1 night trip May 1, 2013
Alex
US
5.0 / 5Outstanding
Hotel far away from center, but thanks to vaporetto easy connections to every place in Venice. Important to know for tourists that you could buy a 7-days-ticket at the airport at € 58,00 for free travel with all "vaporetto", including air port shuttle by ship/bus via Piazza Roma.
Genuine Venere guest review
Other trip Apr 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel in Venice."
Nice size room for Italy. Very nice breakfast. Quiet area of Venice. Close to waterbus stop. Friendly staff. We would stay there again.
Genuine Expedia guest review
Other trip Apr 7, 2013
Marie
US
4.0 / 5Excellent
I enjoyed my stay very much. It was a special celebration and the Hotel staff made me feel just that. I would recommend this hotel to anyone visiting. The hotel was busy even in mid March Enjoyed the breakfast very much and comfort of room.
Genuine Venere guest review
Other trip Apr 1, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice and quiet enviroment"
Spacious Room, Walking distance to beach. Distance away from St. Marco Square, it kept you away from the crowd.
Genuine Expedia guest review
Other trip Sep 28, 2015
Greg
SG
5.0 / 5Outstanding
"Great hotel in quiet and green surroundings"
Lovely hotel in a nice quiet part of Venice, just 15-20 minutes away from San Marco by vaparetto. The hotel is just a 5 minute walk from the quayside, passing through a lovely stretch of park (Yes, there are parks in Venice!). It's off the beaten track and is a wonderful way to retreat from all the touristy hustle and bustle of central Venice. We will definitely go back there next time!
Genuine Hotels.com guest review
2 night romance trip Sep 11, 2015
Catherine
GB
1.0 / 5Poor
"Very disappointing experience"
We booked a junior suite at this hotel for 3 nights based on great reviews in the past and knew that it was bit off from the central location. Having checked in the hotel, we found the room assigned to us dark and with mosquitos. We requested a switch to a higher floor with more lights immediately and the hotel staff showed us a room on the ground floor which appears to be a standard room. We requested an alternative stand by waiting for the next day or day after and were told immediately not possible. The next day, upon our return to the hotel, we realized the hotel room was not equipped with any towels and bathroom supplies. The third day, we woke up in the morning only to find a live Centipede in the bathroom near the tub. The stay was a joke to us and the worst among all the hotels we visited in Italy for our 16 days vacations, worse than 3 star bed and breakfast in villages. This is a hotel I believe was newly acquired by Best Western. As a member and frequent user of Best Western and knowing its brand and quality for its premier hotels, I'd have to say this is extremely disappointing, particularly with no goodwill gesture from the staff and the premium price we paid for our stay. I would have to say for the amount of money we paid, we are better off with staying in an older but centrally located hotel near St Mark's square which we had done in the first two days of our visit in Venice. I would not recommend this hotel to anyone.
Genuine Expedia guest review
Response by Best Western Premier Hotel Sant' Elena
Dear Guest, we are sorry we could not change your room, but the hotel was almost fully booked. We are also sorry for the centipede. Your room overlooks the inner garden and probably this little animal entered from there. We assure you that usually these things do not occur. Our best regards.
Other trip Aug 31, 2015
jj
CA
5.0 / 5Outstanding
"Perfect hotel"
Stayed there for 3 night . Loved it . Everything is perfect .
Genuine Expedia guest review
Other trip Aug 30, 2015
A Traveler
GB
5.0 / 5Outstanding
Enjoyed a lot. Good location. Quiet neighborhood. Helpful staff.
Genuine Hotels.com guest review
3 night romance trip Aug 21, 2015
Hassan
GB
5.0 / 5Outstanding
"Lovely hotel fantastic location"
Great location easy walk to Main part of Venice nice to be out of the busy centre Water ferry very close. Lovely park and trees outside
Genuine Expedia guest review
Other trip Jul 29, 2015
nicky
AU
4.0 / 5Excellent
Hotel was very nice, only downside was the bar was not open during the day!!
Genuine Expedia guest review
Other trip Jul 14, 2015
family of 4
GB
5.0 / 5Outstanding
"St Elena great spot felt safe with location."
Excellent staff clean and made 7 night stay memorable.
Genuine Expedia guest review
Other trip Jul 3, 2015
A Traveler
CA
4.0 / 5Excellent
"Comfortable, nice hotel in a quiet area"
My sister and I stayed here for two nights. The hotel was updated, clean and our room was spacious and comfortable. The hotel has an elevator and individual bathrooms. It is close to a park and in a quiet part of Venice. The bathroom had a bathtub/shower, but the shower head was placed in the corner and it needed a shower curtain. The hotel staff was polite, but not overly friendly or helpful with providing directions around the city. The complimentary breakfast was very nice.
Genuine Hotels.com guest review
2 night family trip Jun 27, 2015
A Traveler
GB
4.0 / 5Excellent
"Ideal base to see Venice and the islands"
Ideal location with vaporetto stop just a 5 min walk. 2 stops to St Marks or take a trip in the other direction across to Lido. Friendly staff, good selection for breakfast.
Genuine Hotels.com guest review
5 night romance trip Mar 12, 2015
Tony
GB
4.0 / 5Excellent
"Close to centre"
Close to centre only 2/3 stops away by public boat transport. Close enough to centre by far enough away from the all tourist noise & hustle. Would stay there aagin. Breakfast was good. Staff were excellent very helpful.
Genuine Expedia guest review
Other trip Jun 14, 2015
London Tourist
GB
5.0 / 5Outstanding
"Comfort in a peaceful location."
This fine hotel is about 20 minutes gentle walk (apart from bridges) from St Mark's Square. It is a beautifully restored and modernized old building. It has a very convenient vaporetto (ACTV) stop just a few yards away. The breakfast was fine, with a good selection of items to choose from (including champagne!). Our room was very comfortable and quiet, despite being a little on the small size. The bathroom, however, was quite large.
Genuine Expedia guest review
Other trip Jun 2, 2015
John
GB
5.0 / 5Outstanding
"1st trip to Italy and Venice as 1st stop"
It was our ten year anniversary and the hotel was a perfect stop and resting point away from all the busy attractions. Nestled away at San Helena it is a fair distance but very enjoyable if you like to walk. Breakfast was also very well stocked, with fresh dairy and fruit options catering to local and international preferences. I would recommend this hotel to anybody, especially because of its cleanliness and safety.
Genuine Expedia guest review
Other trip May 31, 2015
John
CA
4.0 / 5Excellent
"Good hotel but quite area"
Very nice hotel,but not much opened on thè night near by.
Genuine Expedia guest review
Other trip May 28, 2015
linda
GB
5.0 / 5Outstanding
"Great hotel with greenery"
We loved the hotel garden where we could relax on big comfy chairs in a very quiet location yet easily accessable to the central Venice after hectic touristy days:) We also loved the design and general look of hotel rooms. We also loved the great choice of food and especially sweet treats for breakfast:)
Genuine Expedia guest review
Other trip May 21, 2015
Dana
GB
4.0 / 5Excellent
"A nice quiet location"
We arrived by water taxi and love the location. An easy walk to the major sites. The breakfast was perfect and had a good variety of choices. Our room was large and clean but it smelled of cigarette smoke despite booking a non smoking room.
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
CA
4.0 / 5Excellent
"Staff were amazing and always willing to help."
The staff were amazing and always willing to help. They even made us a breakfast to go on the morning of check out as we had to leave at 4:30am. Rooms were always clean with new towels everyday. Only down side was the walls were paper thin, however most people were conscious of this and people tended to keep the noise down. They also put on a free excursion to the glass factory. You are taken in a private water taxi which takes about 10-15mins and you don't have to pay. It was amazing, although the tour doesn't last that long and you only have a one way transfer, I would still recommend this!
Genuine Expedia guest review
Other trip Apr 28, 2015
Becky
GB
5.0 / 5Outstanding
"Venice with a Spring in her step."
Spring is a great time of year to visit Venice and the from our experience the location of the Hotel St' Elena can't be bettered. One stop on the Vaparetto to the Lido and two stops to St Marks Square. Alternatively, a lovely walk through the Park or along the Promenade to the centre. The Hotel was once a Monastery and has been designed with modern interiors. The bedrooms are very clean and well maintained, as are all the other spaces in the hotel. The breakfast is very good with an extensive selection of food and drinks. Finally the Staff are very nice to converse with, and are both knowledgeable and helpful.
Genuine Expedia guest review
Other trip Apr 26, 2015
Anthony
GB
5.0 / 5Outstanding
"Perfect hotel at a great location"
Hotel is in a perfect place just outside of city centre only 5 mins away on the water bus with easy access no bridges to tackle .The breakfast was lovely rooms are spacious and clean staff were lovely and friendly .
Genuine Expedia guest review
Other trip Apr 19, 2015
paul j
GB
5.0 / 5Outstanding
"Extremely friendly staff, excellent allround"
Excellent facilities with very friendly and cooperative staff.
Genuine Expedia guest review
Other trip Apr 17, 2015
A Traveler
GB
2.0 / 5Fair
"Feeling squeeze"
Roon not as shwoned on pictures, was in a 10'x10' cupboard...
Genuine Hotels.com guest review
Response by Best Western Premier Hotel Sant' Elena
Dear Mr Yvan, thank you for sharing with us your observation on the stay at our BEST WESTERN PREMIER Sant’Elena. For us, it is very important to receive your feedback. We are sorry that your experience here was not completely satisfying. Our hotel was an ancient convent, so its design is very distinguishing. Thanks to this characteristic, we can count on several room types that, depending on the case, can satisfy the different needs of our guest: it all depends on the room you choose to book. We are waiting for your next stay at our BEST WESTERN PREMIER Sant’Elena, we will offer you a room more suited to your needs. Regards, Paola D'Errigo Customer Care Supervisor BEST WESTERN PREMIER Hotel Sant'Elena
2 night romance trip Apr 10, 2015
Yvan
CA
5.0 / 5Outstanding
"Friendly staff, quiet area"
Wonderful place to visit - recommended. A must. Xxxx
Genuine Expedia guest review
Other trip Apr 9, 2015
A Traveler
GB
5.0 / 5Outstanding
"happy stay"
Really enjoyed our stay.excellent breakfasts.friendly helpful staff.quite situated hotel .nice walk into set marks square.
Genuine Hotels.com guest review
5 night romance trip Mar 26, 2015
Clive
GB
5.0 / 5Outstanding
"Lovely hotel!"
Hotel is very nice, really close to the sant elena water bus stop. Reasonably priced, spotlessly clean and in a decent location. You can't really go wrong with this place!
Genuine Expedia guest review
Other trip Mar 29, 2015
Derby
GB
5.0 / 5Outstanding
"Beautiful hotel, garden park part of venice"
The rooms are modern and sleek. Clean and well maintained. We would recommend to family and friends without second a thought and happily return if in Venice. It is a pleasant walk from the boat stop and from the hotel along the water front to San Marco Piazzo. The worst bit was how form the mattress was, it was uncomfortable faulting the ability to sleep but that's the least of complaints to make when presented with a great hotel. The inclusive breakfast is good. The staff friendly and helpful. Try the pizza place around the corner, best we tried in our visits to the Island. If taking the alilaguna from the airport, recommend blue line to Lido, pay the €7 from Lido to Sant Elena, rather than to Arsenal with larger cases.
Genuine Expedia guest review
Other trip Mar 23, 2015
wizza
GB
4.0 / 5Excellent
"Great hotel away from the hustle and bustle"
Booked the hotel as a surprise birthday treat , reviews were a mixed bag when I researched but I decided there were more positive than negative. We took a water taxi (shared) from the airport which drops you at the Sant'Elena stop and it really is just then a 5 minute walk to the hotel. Staff were welcoming and our room was spotless, airy and had all the things you would expect. The walk into the main square is 20 minutes and I would recommend walking as you can wander off down the side streets and see so much more. Breakfast at the hotel is ample plenty of choice although during busy times it can be difficult to get a table. We ate only once in the restaurant and agree with other reviews that it's limited choice and slightly more expensive than other restaurants.
Genuine Expedia guest review
Other trip Mar 23, 2015
carolina
GB
5.0 / 5Outstanding
"Hotel Sant' Elena gets top marks!"
Hotel Sant'Elena is absolutely great value. It is not located in the middle of the tourist section of Venice but is within easy walking distance to the centre, which allows you to stroll along the Canal or take side alleys to explore interesting architecture. It is a 2 minute walk from the water taxi in a quiet pleasant area of Venice. The breakfast buffet is fabulous; there is something for everyone. The staff were knowledgeable and had great suggestions of what to do or see. For the price conscious traveller you get more than what you pay for.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Tom
CA
5.0 / 5Outstanding
"Excellent clean hotel,3 minutes walk from Waterbus"
My husband and I thoroughly enjoyed our stay at Western Premier Hotel Sant' Elena. The Water Bus was approx 3 minutes away. The hotel is situated back from the Canal and is in a quiet location, which we thoroughly enjoyed the peace and quiet after a busy day . Our room 201 was very spacious, bed was firm and comfortable, bedding excellent, cannot fault, Breakfast served till 11a.m with great selection and plenty of fresh fruits available. Staff is very helpful and always smiling. We ate in the restaurant , the selection was good.
Genuine Expedia guest review
Other trip Mar 1, 2015
Patty
GB
5.0 / 5Outstanding
"Comfy bed and cakes for breakfast."
Incredibly comfy. Nicely decorated modern and newly refurbished. A breakfast that filled you for the day.
Genuine Expedia guest review
Other trip Feb 21, 2015
nicky
GB
5.0 / 5Outstanding
"Ideally located hotel"
A lovely hotel in a quite part of the city but only a 20 minute walk to St marks square and close to the water buses. Very accommodating staff, nice size room on ground floor as we had requested would stay there again
Genuine Expedia guest review
Other trip Feb 15, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel, friendly staff"
Nice hotel, clean room, friendly staff, excellent breakfast buffet, had a nice time at the hotel
Genuine Expedia guest review
Other trip Nov 20, 2014
doctors
GB
5.0 / 5Outstanding
"Nice"
Wonderful, nice people nice food, very polite, accessible, very close to the bus station
Genuine Expedia guest review
Other trip Nov 20, 2014
doctors
GB
5.0 / 5Outstanding
"Excellent hotel in quiet pleasant neighbourhood"
A great find, the hotel is conveniently close to the Biennale site and the Arsenale. The local cafés and bars are patronised by the locals, rather than tourists. Despite being a bit out of the way the area is well served by frequent water-buses, the stop being a 5 minute walk from the hotel.
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
AU
5.0 / 5Outstanding
"Great hotel, wonderful staff"
We are in Europe for 5 weeks, so have stayed in a number of hotels, mostly in Italy but also Finland, Denmark & Singapore. This is the best hotel we have stayed in so far, because of (1) staff courtesy & helpfulness, (2) hotel room & facilities & (3) location. We usually like to stay in local hotels in the centre, but would definately stay at the BW Venice hotel again. Please pass on our appreciation to the staff. Peter Romey & Mary Knaggs
Genuine Hotels.com guest review
2 night romance trip Nov 2, 2014
Peter
AU
5.0 / 5Outstanding
"Long Weekend Birthday Treat"
Glorious city, weather & a must see destination. Hotel staff welcoming & knowledgeable, Hotel website directions advise water taxi or the water bus, be advised that the water bus is far cheaper & we utilised this & all was on time & easy to use. Be prepared to look around as prices can vary greatly from shop to shop & obviously you pay a premium for all restaurants in Saint Marks square, we chose to eat in other locations some being just a couple of streets away & thought all reasonably priced & great quality meals.
Genuine Expedia guest review
Other trip Oct 21, 2014
Jeff
GB
5.0 / 5Outstanding
"Nice quiet hotel"
Had a lovely 4 night stay recently, hotel staff couldn't have been friendlier or more helpful. Breakfast was really good with lots of choice and food regularly replenished. Walk into Venice is easy but becomes more difficult as feet become more weary! But so close to ferry stop this isn't a problem but recommend buying 24 hr or longer passes to save money.
Genuine Expedia guest review
Other trip Oct 18, 2014
Jan
GB
3.0 / 5Good
"Nice hotel. Pleasant area. Lacking warmth/ambience"
Were on 3rd floor. I enquired if there was a downstairs loo. M (a young man who seemed to have an attitude) told me 'you go upstairs and sit on your own toilet lady... ' Barbara in the dining room managed to smile and an older man was helpful re my taxi pick up arrangements Monday am. Breakfast good, first night we wanted dinner all booked up when we checked in. I had emailed to ask if I needed to book in advance and was told we could book at check in. second night decided to find somewhere more friendly!
Genuine Expedia guest review
Other trip Oct 7, 2014
Ruth
GB
5.0 / 5Outstanding
"Quiet relaxing hotel"
Really helpful staff, nice quiet location, great (small) local restaurant and close to vaporetto stop, also really nice walk along the bay to Saint Mark's Square - approx. 25 minutes. Private water taxi stops about 20 metres from the front door if you choose that for airport transfer (recommended)
Genuine Expedia guest review
Other trip Oct 5, 2014
Kevin
GB
5.0 / 5Outstanding
"Lovely Hotel Great Staff"
Over the moon that we stayed there exceeded our expectations highly recommended.
Genuine Expedia guest review
Other trip Oct 2, 2014
Nick
GB
4.0 / 5Excellent
"Quiet location"
Very enjoyable experience and would definitely return. Could do with a better toaster - small two slicer for a large restaurant!
Genuine Expedia guest review
Other trip Oct 1, 2014
john
GB
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