"Good hotel for the money"
The beds were good. It was quiet and pretty clean. The breakfast could have been a little better. The eggs were not real, but other than that it was pretty good. I have stayed in much worse. The hotel is old, so it is a little beat up, but I would stay there again.Genuine Hotels.com guest review
Not worth $120 a night.Genuine Hotels.com guest review
"Pretty run of the mill"
Nothing special. Room was hot on arrival but cooled down fairly quickly after AC came on. Clock unplugged. Light unplugged. no music or plugin for iPhone or Galaxy. Not a bad room. Just nothing special either and not so well attended to (staff could have made sure everything was there and plugged in)Genuine Hotels.com guest review
Keep in mind that we're talking about Texas in August but it was crazy hot in this hotel. The lobby was cooled but the upper floor hallways weren't. This caused the rooms to be too hot for comfort. Even after trading rooms, too hot to sleep comfortably. Freebie breakfast was better than most and beds were good.Genuine Hotels.com guest review
I will never stay in this hotel ever again bad service bad AC bad cleanliness needs so much work done please upgrade your items thank you.Genuine Hotels.com guest review
"Good Location, Decent Hotel"
The hotel was good. There was some damage to some spots on walls, doors, so on that could have been repaired to maintain the appearance of the hotel, but the Lobby looked great, as did the room. The breakfast served was good, with a variety of items served. Overall, a good hotel.Genuine Hotels.com guest review
Last minute choice, the beds were comfortable, my family got a good night sleep. Pool was nice. Didn't get to eat breakfast. I enjoyed the fact they had a fridge and microwave in the room and my rooms were joined together! I would stay again!Genuine Hotels.com guest review
"I don't think they wash the sheets"
I put my own sheets on the bed, beacause they smelled like unwashed sheets. The room was grosse, my white sockes turned black from walking around from the bathroom to the bed. It was cheap rates not a bad location, but dirty.Genuine Hotels.com guest review
"Best place even for money"
They say you get what you paid for but we had a great experience on our stay..We are very well seasoned travelers who have had 27 trips this year already and many hotels to have reviewed.. Our room was clean, safe, the staff was courteous, Morning breakfast was fresh and hot, pool was clean, check in/out process was smooth..So I don't know if we got […] lucky on our stay but we definitely recommend this place and will be going there again.. Tee was our front desk hostess and she was wonderful. Great personality, smile and great help.. Look for her when you get there. Read moreGenuine Hotels.com guest review
The hotel room smelled like butt other than that it was fineGenuine Hotels.com guest review
"Do Not Stay Here"
Hotel staff was nice but rooms are not clean and entire building needs a remodel. Do not stay here!!!Genuine Hotels.com guest review
DumpGenuine Hotels.com guest review
Wifi was awful had to do homework and it kept going out. Room was Ok not clean but not dirty.Genuine Hotels.com guest review
Considering the fact that the faculty was very kind and informative in how to getting to locations in Austin they made the stay great, however considering the fact that my convention was in Downtown Austin it was really far for me to travel (very close to the airport though) , but I guess that's my fault for looking for a hotel so close to the convention. […] The only things I didn't like about the hotel was that it seemed pretty old, and the elevator seemed sketchy to ride. Read moreGenuine Hotels.com guest review
"Get What you Pay For"
It was okay. The WiFi never worked and the pool was dirty. They could have turned on the pumps and had someone cleaning all the leaves out. Breakfast was good but one of the elevator were out so there was only one elevator out the entire 4 days we were there. I will more likely put the money to go somewhere else next time I am in Austin.Genuine Hotels.com guest review
"Good location, central to everywhere we needed"
Hotel was selected for its location and proximity to where we were going around town. Staff was professional and courteous, the pool was good and the staff allowed us to remain as late as we wanted as long as we were quiet. This was ideal because a group of us were staying on a weeklong baseball trip. Only drawbacks were the lack of laundry facilities […] and our key card repeatedly didn't work. Maintenance had to clean the lock numerous times. Read moreGenuine Hotels.com guest review
"Very poor quality, extremely dissatisfied."
This was one of the worst hotels we've stayed at and we are frequent travelers. From the wait to check in to the dirtiness of the rooms to the poor maintenance and lack of air conditioning in the hallways(it read 90 degrees on the thermostat). The breakfast was not as described plus was enough for maybe 10 people and there was at least 30+ there waiting. […] The only thing that was available was orange juice. There were many issues with this hotel, we were extremely disappointed with our stay and even tried to book one of the hotels next door even though we had pre-paid and would lose our money. Read moreGenuine Hotels.com guest review
The place is fine for a check in and check out the next morning if your not a super picky person. The bed worked just fine, however, you can hear the highway, bathroom was ok, everything worked could be cleaner though.Genuine Hotels.com guest review
"OK for what was paid"
The hotel was ok, they are doing improvements like painting; so it will get better. The beds are uncomfortable because in the middle it sinks in.Genuine Hotels.com guest review
"Magnet for sketchy neighborhood activities"
Front desk staff was very kind and helpful, and the room itself was decent. However, the "minor facelift" described on fliers around the hotel resulted in some poorly conceived painting throughout the building and lots of exposed subflooring. The elevator is a joke. The ROT Rally was that weekend, and while the presence of bikers themselves is not a […] problem, the loud music they played at late hours seemed to be encouraged. In fact, there were free beers just sitting out in the lobby!!! Meanwhile, some obvious illicit activity was occurring from some locals that were holed up in the hotel. I was glad to leave. Read moreGenuine Hotels.com guest review
It's okay for a quick stay and go. The place need remodeling.Genuine Hotels.com guest review
"good for overnight stay"
Room was ok for overnight stay. needed a place to stay before travelling out of state. this place is close to the airport. Not great-just ok. Outdated. Close to convenient store. close to the interstate.Genuine Expedia guest review
first room the carpet really wet near bath room, as in splashing wet, staff is nice, price is not bad, hotel is really showing its age. worth staying would not pay any more than i did. at least its in walking distance of a convenience store, chinese restaurant and subway. easy access to IH-35, breakfast has declined. it least its a hot one.Genuine Hotels.com guest review
"Glad we only stayed one night"
Upon walking into our room, we killed two bugs. It's an older hotel. Breakfast included make it yourself waffle, cereal, toast/bagel, muffin, egg, sausage, biscuit, gravy, juice, coffee.Genuine Hotels.com guest review
"Nothing worked , pool closed, a/c in halls didn't"
Nothing worked , pool closed, a/c in halls didn't workGenuine Expedia guest review
"The best thing about this hotel was the price."
This place was disgusting. There was a giant cockroach in the "fitness center" which took two days and two complaints to get them to clean up. There was no alarm clock in the room. Again, it took repeated complaints and two days to get. The hallways were very dirty. They were working on the pool, so it was closed two of the four days we were there (I […] would be worried about the water any way). Then they were working on the main elevator. I was told to use the elevator towards the back. There was a note on the back elevator stating that it was out of order. Another trip to the front desk for another complaint. I was told that the back elevator was in fact working and that they were going to take the sign off. It stayed on for the rest of my stay. I took the stairs several times as they were functional. The first day, housekeeping showed up at 4:30, right when we were getting ready to head out for dinner. The maid said that she could not come back so the room was not made up until day 3. We were given extra towels, tp, etc. Read moreGenuine Expedia guest review
"Good Hotel for the price ~ Great staff."
The Hotel Staff were all very pleasant and very accommodating - they were great. I had put "swimming pool" in my search because we wanted to swim with our Grandkids; however, the pool was green and unuseable, seemed under construction. The adjoining restaurant was closed. If this hotel had a facelift and updating it would be a nice hotel. Now it was […] tired and slightly smelly. The beds were comfortable. Read moreGenuine Expedia guest review
I would not recommend this hotel to anyone. It was not clean and very outdated. Upon entering our room, we were greeted by two huge black beetles...one on the floor and one crawling on the bed. The bathroom floor was filthy dirty. It seemed as though it was a "long term" workers hotel...which is fine, but couple that with dirty outdated facilities...no […] thank you! Finally, the hotel is located next to a gas station. As I made my way to the car one morning, I was greeted by three homeless men sitting about 20 feet from my car (side of gas station) watching us load the car. Very awkward! NEVER AGAIN ! On a positive note, the front desk worker "Tee", was very helpful and accommodating. Read moreGenuine Expedia guest review
"Glad I brought disinfectant spray."
Dirty, dilapidated place. The AC barely worked. Pool was a disaster area and was closed during our stay, but we didn't find out until we got there and our kids wanted to swim. "Breakfast" was horrid. the "orange juice" was... well, not orange juice. STILL don't know what it was. The "biscuits" could have been used as weapons, paper-weights or doorstops. […] I will not return. Read moreGenuine Hotels.com guest review
"Will never stay here again."
Basically, when we arrived we found out that the pool was being resurfaced and not available for use. This was the main reason we chose this hotel. They made no effort to contact us ahead of time to let us know. Then we were told that the pool would be cleaned and ready for use on our 2nd day. This was a lie to pacify us. Then the breakfast was terrible. […] And there was not even enough of it for all of the guests. One electrical outlet in our room had no cover and another had black soot around it as if it had caught fire at some point. The elevator was slow and the stair doors were locked. Old dusty and dirty Christmas decorations in the hall. DON'T STAY HERE. Read moreGenuine Expedia guest review
"An ok stay"
We arrived well after checkin time and our room were not ready. After a couple of minutes of waiting, they were able to get it for us. Very quiet and calm environment! Great location too! Their breakfast closes early, but they do a great job at stocking up.Genuine Hotels.com guest review
Staff were helpful and courteous. Breakfast could stand some improvementGenuine Hotels.com guest review
I don't like much because the price is expensive................Genuine Expedia guest review
"Okay place for quick stop"
Rooms were clean, staff is okay but too close to the highway and the swimming pool needs to be cleaned more often.Genuine Hotels.com guest review
When painting a hotel or doing major repairs people should be told before arriving. These repairs should be done in spring or fall. Not before grads ceremonies in May or people go on vacation!!!Genuine Hotels.com guest review
"convenient to the airport"
is the most positive thing I can say. The property is pretty rundown although it seems they are trying to fix it up and do maintenance. I say that because my room was at the end of the hall where the maintenance man was banging on something at 8:30 pm. He was getting extra hours.... but stopped once I let the front desk know it was a problem. The room […] also had holes in the wall where screws or nails had been removed, but never patched/painted. Only one light worked. The stopper was missing from the bathroom sink. All said, staff was very friendly and eager to please and the bed was clean and comfy. Like I said, it is perhaps a work in progress. And it was very close to the airport which was handy for a 5 am departure. Read moreGenuine Hotels.com guest review
"very friendy hotel"
hotel was wonderfulGenuine Hotels.com guest review
"not what I expected"
Older hotel renovated, but the renovation was very poor. The tub in my room would not completely shut off and water ran all night. The breakfast was very disappointing, signs up saying don’t take food to your room?? Will not stay here, really nice looking hotels on either side of this one. The shower was very hard to figure out, not directions on hot […] or cold so you just keep turning the nob Read moreGenuine Expedia guest review
Good hot breakfast all basic needs were good. Missing little things that make a top rating. Hard small towelsGenuine Hotels.com guest review
"Fits the price"
I was looking for a last-minute, inexpensive option and this fit the bill. The hotel staff was courteous and accommodating. Morning breakfast wasn't anything to write home about, but was available.Genuine Expedia guest review
SurveyGenuine Hotels.com guest review
Very disappointed - usually have had good luck with this chain. This facility appeared to be run down. Pool was dirty, food for breakfast was not very good (biscuits were rock-hard), overall appearance of rooms was dated and did not feel clean.Genuine Expedia guest review
"Not a good night's sleep"
The first room I was placed in had not been vacuumed at all, there was debris all over the floor as a result and hairs in the bathroom. I notified the front desk and was switched to a room that appeared clean until I pulled back the shower curtain. The back wall of the shower was covered with long black hairs and there was a disturbing red residue on […] the bottom of the tub (blood). I would not recommend this hotel to anyone. Read moreGenuine Expedia guest review
When I checked in the room was not clean, the maid ran down the hall to finish, so we had to leave so she could clean the room. Once we got in the room, the ceiling was disgusting with holes and paint peeling from a leak. The bathroom was dirty and the beds were UNCOMFORTABLE!!! To top it off, someone was having a party with loud music. I was on the […] 4th floor, and I could hear the music as if I was on the 1st floor. Again, I will NEVER stay at this hotel, it was uncomfortable and very very disgusting~! Yes I would love a REFUND!!!! Read moreGenuine Expedia guest review
"Not bad for the price"
Stayed at this hotel for just one night while I was in town. I knew for the price I wasn't going to get the best hotel room.Genuine Expedia guest review
"Not worth 87$ a night"
My bed sheets had stains, the carpet was dirty&we found remnants of a past tenant in the bathroom and i guess the contributor of the mysterious stains.Genuine Hotels.com guest review
"Needs Some TLC"
Everything about this hotel worked for us. It was convenient to the COTA race track for the MotoGP. The staff were very friendly and polite. The full breakfast every morning was a great benefit, even with the powdered eggs. I wouldn't hesitate to stay here again. Since there were 3 guys, we all wore earplugs to block the snoring. Personally, I don't […] snore, but the reprobates that I was traveling with did. Read moreGenuine Expedia guest review
"it was good"
If you're just looking for somewhere to stay the night, it was perfect. The pool was dirty, which was gross and disappointing.Genuine Hotels.com guest review
"Great place to sleep"
There is nothing special about this hotel...if you're looking for an inexpensive place to stay that seems pretty safe, you'll be happy here. If you are relying on public transit or friends to get you around, there is nothing noteworthy in the area to keep you around. Hotel staff were nice, but not welcoming or friendly. Room was decently clean minus […] the hair ball in the toilet when I first arrived. Bed was a bit firm for my taste, but it's a hotel... All-in-all, not bad for the price, but in the future I'll look at places that have better proximity to Congress or DT that may cost 10-25 more dollars per night. Read moreGenuine Expedia guest review
I payed more for the room I reserved than it was worth. I reserved a two bed, room. When I checked in, the front desk gave me a room with only one bed (for 4 people) and told me that because I did not book specifically through them, I get whatever they have available. Regardless of what I paid for. ..... EVEN THOUGH on the paper she printed out said […] I had reserved a Queen, two bed, room. After that.. we finally got the rooms fixed, there were oily face marks on the door and on the headboards of both beds. There was no fan in the bathroom. The room was not worth the $200 a night. The walls were paper thin and could hear the person next to us flush his toilet all night. I was woken up the next day by employees pushing a noisy cart next to our patio.. back and forth. The pool was in horrible condition, wayy dirty. Next time we take a trip out to Austin.. We will not be staying here again unless the price correctly reflects the customer service, appearance, and comfort of the hotel. Read moreGenuine Hotels.com guest review
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