"The best thing about this hotel was the price."
This place was disgusting. There was a giant cockroach in the "fitness center" which took two days and two complaints to get them to clean up. There was no alarm clock in the room. Again, it took repeated complaints and two days to get. The hallways were very dirty. They were working on the pool, so it was closed two of the four days we were there (I […] would be worried about the water any way). Then they were working on the main elevator. I was told to use the elevator towards the back. There was a note on the back elevator stating that it was out of order. Another trip to the front desk for another complaint. I was told that the back elevator was in fact working and that they were going to take the sign off. It stayed on for the rest of my stay. I took the stairs several times as they were functional. The first day, housekeeping showed up at 4:30, right when we were getting ready to head out for dinner. The maid said that she could not come back so the room was not made up until day 3. We were given extra towels, tp, etc. Read moreGenuine Expedia guest review
"Good Hotel for the price ~ Great staff."
The Hotel Staff were all very pleasant and very accommodating - they were great. I had put "swimming pool" in my search because we wanted to swim with our Grandkids; however, the pool was green and unuseable, seemed under construction. The adjoining restaurant was closed. If this hotel had a facelift and updating it would be a nice hotel. Now it was […] tired and slightly smelly. The beds were comfortable. Read moreGenuine Expedia guest review
I would not recommend this hotel to anyone. It was not clean and very outdated. Upon entering our room, we were greeted by two huge black beetles...one on the floor and one crawling on the bed. The bathroom floor was filthy dirty. It seemed as though it was a "long term" workers hotel...which is fine, but couple that with dirty outdated facilities...no […] thank you! Finally, the hotel is located next to a gas station. As I made my way to the car one morning, I was greeted by three homeless men sitting about 20 feet from my car (side of gas station) watching us load the car. Very awkward! NEVER AGAIN ! On a positive note, the front desk worker "Tee", was very helpful and accommodating. Read moreGenuine Expedia guest review
"Glad I brought disinfectant spray."
Dirty, dilapidated place. The AC barely worked. Pool was a disaster area and was closed during our stay, but we didn't find out until we got there and our kids wanted to swim. "Breakfast" was horrid. the "orange juice" was... well, not orange juice. STILL don't know what it was. The "biscuits" could have been used as weapons, paper-weights or doorstops. […] I will not return. Read moreGenuine Hotels.com guest review
"Will never stay here again."
Basically, when we arrived we found out that the pool was being resurfaced and not available for use. This was the main reason we chose this hotel. They made no effort to contact us ahead of time to let us know. Then we were told that the pool would be cleaned and ready for use on our 2nd day. This was a lie to pacify us. Then the breakfast was terrible. […] And there was not even enough of it for all of the guests. One electrical outlet in our room had no cover and another had black soot around it as if it had caught fire at some point. The elevator was slow and the stair doors were locked. Old dusty and dirty Christmas decorations in the hall. DON'T STAY HERE. Read moreGenuine Expedia guest review
"An ok stay"
We arrived well after checkin time and our room were not ready. After a couple of minutes of waiting, they were able to get it for us. Very quiet and calm environment! Great location too! Their breakfast closes early, but they do a great job at stocking up.Genuine Hotels.com guest review
Staff were helpful and courteous. Breakfast could stand some improvementGenuine Hotels.com guest review
I don't like much because the price is expensive................Genuine Expedia guest review
"Okay place for quick stop"
Rooms were clean, staff is okay but too close to the highway and the swimming pool needs to be cleaned more often.Genuine Hotels.com guest review
When painting a hotel or doing major repairs people should be told before arriving. These repairs should be done in spring or fall. Not before grads ceremonies in May or people go on vacation!!!Genuine Hotels.com guest review
"convenient to the airport"
is the most positive thing I can say. The property is pretty rundown although it seems they are trying to fix it up and do maintenance. I say that because my room was at the end of the hall where the maintenance man was banging on something at 8:30 pm. He was getting extra hours.... but stopped once I let the front desk know it was a problem. The room […] also had holes in the wall where screws or nails had been removed, but never patched/painted. Only one light worked. The stopper was missing from the bathroom sink. All said, staff was very friendly and eager to please and the bed was clean and comfy. Like I said, it is perhaps a work in progress. And it was very close to the airport which was handy for a 5 am departure. Read moreGenuine Hotels.com guest review
"very friendy hotel"
hotel was wonderfulGenuine Hotels.com guest review
"not what I expected"
Older hotel renovated, but the renovation was very poor. The tub in my room would not completely shut off and water ran all night. The breakfast was very disappointing, signs up saying don’t take food to your room?? Will not stay here, really nice looking hotels on either side of this one. The shower was very hard to figure out, not directions on hot […] or cold so you just keep turning the nob Read moreGenuine Expedia guest review
Good hot breakfast all basic needs were good. Missing little things that make a top rating. Hard small towelsGenuine Hotels.com guest review
"Fits the price"
I was looking for a last-minute, inexpensive option and this fit the bill. The hotel staff was courteous and accommodating. Morning breakfast wasn't anything to write home about, but was available.Genuine Expedia guest review
SurveyGenuine Hotels.com guest review
Very disappointed - usually have had good luck with this chain. This facility appeared to be run down. Pool was dirty, food for breakfast was not very good (biscuits were rock-hard), overall appearance of rooms was dated and did not feel clean.Genuine Expedia guest review
"Not a good night's sleep"
The first room I was placed in had not been vacuumed at all, there was debris all over the floor as a result and hairs in the bathroom. I notified the front desk and was switched to a room that appeared clean until I pulled back the shower curtain. The back wall of the shower was covered with long black hairs and there was a disturbing red residue on […] the bottom of the tub (blood). I would not recommend this hotel to anyone. Read moreGenuine Expedia guest review
When I checked in the room was not clean, the maid ran down the hall to finish, so we had to leave so she could clean the room. Once we got in the room, the ceiling was disgusting with holes and paint peeling from a leak. The bathroom was dirty and the beds were UNCOMFORTABLE!!! To top it off, someone was having a party with loud music. I was on the […] 4th floor, and I could hear the music as if I was on the 1st floor. Again, I will NEVER stay at this hotel, it was uncomfortable and very very disgusting~! Yes I would love a REFUND!!!! Read moreGenuine Expedia guest review
"Not bad for the price"
Stayed at this hotel for just one night while I was in town. I knew for the price I wasn't going to get the best hotel room.Genuine Expedia guest review
"Not worth 87$ a night"
My bed sheets had stains, the carpet was dirty&we found remnants of a past tenant in the bathroom and i guess the contributor of the mysterious stains.Genuine Hotels.com guest review
"Needs Some TLC"
Everything about this hotel worked for us. It was convenient to the COTA race track for the MotoGP. The staff were very friendly and polite. The full breakfast every morning was a great benefit, even with the powdered eggs. I wouldn't hesitate to stay here again. Since there were 3 guys, we all wore earplugs to block the snoring. Personally, I don't […] snore, but the reprobates that I was traveling with did. Read moreGenuine Expedia guest review
"it was good"
If you're just looking for somewhere to stay the night, it was perfect. The pool was dirty, which was gross and disappointing.Genuine Hotels.com guest review
"Great place to sleep"
There is nothing special about this hotel...if you're looking for an inexpensive place to stay that seems pretty safe, you'll be happy here. If you are relying on public transit or friends to get you around, there is nothing noteworthy in the area to keep you around. Hotel staff were nice, but not welcoming or friendly. Room was decently clean minus […] the hair ball in the toilet when I first arrived. Bed was a bit firm for my taste, but it's a hotel... All-in-all, not bad for the price, but in the future I'll look at places that have better proximity to Congress or DT that may cost 10-25 more dollars per night. Read moreGenuine Expedia guest review
I payed more for the room I reserved than it was worth. I reserved a two bed, room. When I checked in, the front desk gave me a room with only one bed (for 4 people) and told me that because I did not book specifically through them, I get whatever they have available. Regardless of what I paid for. ..... EVEN THOUGH on the paper she printed out said […] I had reserved a Queen, two bed, room. After that.. we finally got the rooms fixed, there were oily face marks on the door and on the headboards of both beds. There was no fan in the bathroom. The room was not worth the $200 a night. The walls were paper thin and could hear the person next to us flush his toilet all night. I was woken up the next day by employees pushing a noisy cart next to our patio.. back and forth. The pool was in horrible condition, wayy dirty. Next time we take a trip out to Austin.. We will not be staying here again unless the price correctly reflects the customer service, appearance, and comfort of the hotel. Read moreGenuine Hotels.com guest review
"Staff members were helpful"
Great recommendations for restaurants from front desk, hotel was comfortable and clean.Genuine Hotels.com guest review
"A bit over-priced for the quality"
I got in after midnight and the first room they put me in was dirty and disgusting and reeked of stale cigarette smoke. To their credit, the night manager was very friendly and put me in another room that was much better. The place has an older kind of musty feel to it. I am not as picky as most but probably would not stay there again. While it is not […] an expensive place, I would classify it as over-priced for the quality. I try to stay in medium priced options when I travel for business and I would not put this hotel in that quality class. I will say that all of the staff were extremely friendly and helpful, breakfast was actually ok, wi-fi worked great, etc. Read moreGenuine Hotels.com guest review
"Rundown and Inflexable"
The hotel was in poor condition. The heat was broken and smelled like a fire hazard when turned on. The build looks like someone hasn't maintained it in many years. The room was clean but that's about the extent of the positive experience had. Do not ask to make changed to your reservation. They will not do it and there staff is rude.Genuine Hotels.com guest review
The answers that I gave you survey were true. The room was messed up. Put this on Facebook. I will never stay at Baymont again.Genuine Hotels.com guest review
The hallway had a funny odor. The room had 2 lamps that did not work. . The room never cooled off. Pillows were way too old... not very pleased at all.oh yeah the mirror was clearly missing off the wall which looked like a crime scene. Television was super small and very few channels to select from. If you are there for one night its cool but not a […] whole weekend for the price Read moreGenuine Hotels.com guest review
"Old but nice. I have stayed at this establishment"
visit here several times a year to attend various events, always have pleasant experiences.Genuine Expedia guest review
We stayed just for one night, the room was normal clean, but we notice that a wall have holes from a nails like they move the lamp attached to the wall and they did not detail the wall after! also, big spot of paint different from the color of the wall, another thing we notice was mold on the bathroom air vent. and in the morning we can hear the cleaning […] ladies in the halway talking and laughing about their life!! it was loud!! we are so glad it was just one night we stayed. if we need another night to stay in the area we will not choose this Hotel. Read moreGenuine Hotels.com guest review
"Cheap place to stay"
If you want clean rooms, friendly staff and a comfortable bed - Go somewhere else. If you need a cheap place to stay, this fits the bill.Genuine Expedia guest review
"Good place to stay"
Location was perfect and service was good and helpful.Genuine Hotels.com guest review
Hotel is in a great location but needs work, not a great looking place, staff was not as friendly after the initial check in, rooms were dirty upon arrivalGenuine Expedia guest review
"Worst hotel I've ever stayed at"
If you want to stay at the stereotypical slum hotel then this place is for you.Genuine Expedia guest review
"I've had worse."
There are nicer/cleaner hotels in the area for the same price or cheaper. The staff was great. Tee was amazing and it was nice having a Subway close, but there is better close by.Genuine Expedia guest review
"Hotel in South Austin"
The bathroom door was a sliding door and was missing part of the hinge and wouldn't close completely and got stuck when you attempted to open it. The facilities were very old and amenities, flooring. bathroom fixtures were outdated. The sink leaked, which left a small puddle of water on the floor. You could hear the TV in the next door neighbors room. […] When we checked in, the hotel clerk was texting someone and continued doing so for a couple of minutes. Read moreGenuine Expedia guest review
Breakfast was good. Room was ok. Older hotel but not horrible. Outside bathroom had mold or mildew smell but couldnt smell from the rest of the room...thank goodness. Hotel wasnt horrible or scary and I didnt see bugs or anything, and was ok for the price. Convenient location was high point. Does have a gas station and Subway next door too. Again, was […] OK for the price. Read moreGenuine Hotels.com guest review
"Expected Baymont Inn to be much better than this.."
I had used Baymont Inns before and found them acceptable, however NOT this time.... the rooms were dirty, the sheets had to be changed on one bed as they looked like they had been used..... The carpets were dirty, and were not vacuumed on the second day. There were holes in the wall where something had been hung before, and the pillows and bedding smelled […] of cigarette smoke although it was a non-smoking room..... Would not stay there again.....!!! Read moreGenuine Expedia guest review
Actually stayed here there times Only problem is the water in the shower was either too hot or coldGenuine Expedia guest review
"Find another hotel."
Outside of hotel, lobby, hallways were in serious need of help. The full breakfast they have tasted like it was from 3 days before. Outside our room in parking lot were numerous drinkers partying and leaving beer cans in parking lot. Could not sleep due to what was going on outside of our room. The rooms were very clean and beds were comfortable though. […] Also the staff was nice except for getting rid of the activities that went on on their property. Read moreGenuine Expedia guest review
I had a discounted room, so my expectations were not peaked. There was lots of evidence of floor damage and possible flooding in the past. It and the Red Roof south on I 35 are equal with numerous construction people living there.I may not use Hotels.com again because it was rated wellGenuine Hotels.com guest review
Laid on the bed and a bug crawled out of the sheets. Went.he lobby and the receptionist didn't apologize just got us another room that was about the same never said sorry. The room was dirty and the shower sounded like it was going to break. Doors didn't needed a key to.open anyone could have walked in the side door and no one would have noticed. Stayed […] at alot of hotels in my time and never been to one as bad as this. I highly recommend that no one stay at this place. Read moreGenuine Expedia guest review
"Easy access to S. Austin"
Not the hotel's fault...can't appreciate the guy in the parking lot sharing his "music" with the rest of us in the middle of the night.Genuine Expedia guest review
Most of the hotel needs a update. It look like they were removing old furniture but hadn't gotten to our room. The picture on Expedia of the hotel room is not what we got. The room rate to high for what we got.Genuine Expedia guest review
We decided to stay at the hotel cause is affordable and it have breakfast. The hotel needs update but is clean and the staff are nice also Austin freeway is little bits Confusion so the hotel is close to the freeway but you can't hear it inside you room. Over all is a good stay.Genuine Expedia guest review
"Clean, and nice place - pleasantly surprised"
Booked this hotel for my employees. I was leary based on the price for the rooms, which were one of the least expensive I was looking at in the area near our job project. I was told by my employees I could get this hotel for them anytime. They also enjoyed the complimentary breakfast.Genuine Expedia guest review
I booked this hotel because of it's proximity to the hospital and the price. It said save 20% on this booking. They forgot to mention they are remodeling the entire place. I was put in a room "they just finished'. There were holes in the wall from mirrors or pictures previously hung. The room was a corner room so I only had one common wall but I was […] right under a flyover of IH 35 and 290/71. Constant road noise but I didn't have to worry about that because the heater/ac unit was so loud it literally frightened and woke me up each time it kicked on. Read moreGenuine Hotels.com guest review
"I won't stay there again"
It's an ok hotel but (almost) everything in the room is old and rusty. Every time you touch a light switch or a door you feel like you want to wash your hands. I personally won't stay at this hotel again.Genuine Expedia guest review
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