"Fine for an overnight, needs deep cleaning"
It's a fine place for staying overnight just a bit worn, needs a deep cleaning & spucing up - Corners of carpet (room/elevator) were not cleaned, all carpets could use a cleaning more often, repairs/painting were done in a sloppy manner, pool looked a little green. Staff was very friendly and helpful. Standard bfast fare although I didn't try it. Somewhat […] difficult to get to coming from downtown with a exit, wait at a light, u-turn (w/o a uturn lane), and a mile back up the access road. Read moreGenuine Expedia guest review
"Don't try and save money by staying here"
The room was overall very shabby-I was afraid to step on the floor in the bathroom. It was clear that they weren't that concerned with cleanliness at the Baymont South Austin. Don't stay here.Genuine Hotels.com guest review
Not shady, the area wasn't bad. Pretty close to downtown. Clean, obviously not a four star resort, but certainly better than other options! Staff was efficient and helpful. Towels were kinda small but still fresh looking. And there were balconies which is always fun!Genuine Expedia guest review
"Need new mattresses!"
Room smelled it bit, bed was lumpy. The rest of the room was ok, but they seriously need new mattresses.Genuine Hotels.com guest review
"Poor Condition All Around"
The hotel is run down and lacks updates. The pool was unkept, cloudy, and full of leaves. No exhuast fan in the bathroom (really, twin queens with 4 people?). The one elevator is slower than taking the stairs. Some of the staff was helpfull and others wouldnt even look up when you walked by. We went for the GTS car race at Circuit of Americas. I would […] look elsewhere unless the rates are very low. The breakfast bar was well done, though! I must admit. They just need to carry over their food skills into the hotel. Read moreGenuine Hotels.com guest review
"Room available when most hotels were full?"
Needs updating. Patio door opens to driveway and parking lot. Bathroom exhaust insufficient. Cheap toilet paper. Carpet looked and felt dirty.Genuine Expedia guest review
"Definitely wouldn't stay here again."
It took 3 hours for our room to cool off. We walked in and my 3 yr old son said momma this place is scary. There are no vending machines so no cold drink while you're waiting for your room to cool off. Its also hot on the floors too. Never again!Genuine Expedia guest review
The cleanness was questionable ! Dust was everywhere and the rooms were given a shoddy cleaning. Unacceptable for $150 a night. Will not use this site again.Genuine Hotels.com guest review
"Not bad for the money"
This is pretty far from 5 star hotel. The infrastructure is old and no additional capital has been invested here in a longt time. Sheets are not thick, towels are not the best, etc. On the other hand, the staff is exceptionally nice, the rooms are well-cleaned and the continental breakfast is well-stocked. I'm not sure I would spend a family vacation […] here, but it is a good place to lay my head for the money when I am traveling on my own. Read moreGenuine Hotels.com guest review
"Not for the Price. Will not attend this hotel."
Being that my friends and I went up the weekend of UT Graduation, I knew that there were little to know hotels that had open rooms. We paid too much for the service that we received. It stated in their information book, that are in each room, that breakfast ended at 9:30am (Fridays) and 10:00am (Saturdays). That is false. They close the breakfast area, […] when their managers decide to. Both days we about 9:00am. The staff (With the exception of the cleaning crew) gave my friends and I dirty looks when we would enter and exit the hotel. Just because were are in college, doesn't give you the right to treat us like we are not welcome nor wanted. Upon checking out, one of the staff members (I am not sure that he was a manager or not) was on his cell phone making a personal call. After waiting a few minutes, He tilted his cell phone, asking what he could do for us, took our hotel room key, and said "Thanks" and walked into a separate room to continue to hold his personal conversation. The staff was not professional in most regards. I felt pretty uncomfortable staying there with a non welcoming staff. The next time I got to Austin, I will make sure to not attend this hotel. Read moreGenuine Expedia guest review
Too expensive for the quality of hotel compared to other cities. Perhaps all hotels in Austin are more expensive on average due to it being the Capitol of Texas, and that the University of Texas is located there. Also, it was very conveniently located to popular eating and entertainment sites. The staff was very helpful and courteous.Genuine Hotels.com guest review
"Not great, but ok."
We stayed at this hotel for two nights while visiting. The location is very prime as it is right off the highway and only minutes to downtown. Pros:The mattress on the bed is super comfortable. Had no problem falling asleep once my head hit the pillow. Each room come with a microwave and refrigerator which is handy to have. In addition, each room has […] somewhat of a balcony and that was nice to open up the sliding door and have some fresh air come in. I didn't try the breakfast but my husband did and he said it was quite good. Lots of hot food items on the menu instead of the usual doughnuts and coffe. Cons: Once inside the rooms you can definitely see how worn and dated it is. The remote control to the tv did not work so we assumed it was the batteries. Changed those out and still didn't work. Also, the back of the cover was missing to the remote so the front desk just brought us a brand new one and problem was solved. Needed to use the iron and it was filthy. No way was I letting that iron touch my clothing. Again, contacted the front desk and it was replaced with a new one. The bedside lamp and phone did not work. After inspection, we found out they were not plugged in. After searching for a few minutes we discovered there were no outlets for either of them on that side of the room. I guess they were just decorative items on the nightstand. There was other lighting in the room and we did have our cell phones so no big deal. Ok hotel if you're in a pinch. Read moreGenuine Expedia guest review
Overall a good place. Service at the desk can always be a bit better.Genuine Hotels.com guest review
"Old and Mold"
Wow, this hotel had mold everywhere! The sealing tiles were falling in. It smelled of cigarettes with air freshener to cover it up, and there were zero ice machines working. Beds were falling off bases although they were surprisingly comfortable! It looked great down stairs but upstairs was a different story. Some of the lights didn't work, the clock […] was broken, mold in the showers, AC super loud! I will never go back! Read moreGenuine Hotels.com guest review
"Decent hotel for location"
Hotel was a good location to have access to the city and 6th street. The service was okay; wish the rooms were a little bigger especially if you have 4 people in a room. It's a little pricey if you have more than 2 people in a room per night.Genuine Hotels.com guest review
Was very disappointed in this hotel property. If I had not prepaid on line and could not reject it, I would have moved to another property. The hallway smelled musty, the room was dirty, mirror was smeared, dusty, lamp over desk had web stringers on it, I had to moved the beside table to find electrical plug and floor was very dirty. Bathroom was dirty, […] showing signs of high traffic/wear, not a nice place to stay. Read moreGenuine Expedia guest review
Older hotel but basically well kept where it matters. People were nice, helpful, very busy. Good value for the money. Same as the $150 a night hotel I stayed at the night before.Genuine Hotels.com guest review
City was crowded, so not many rooms available, so prices were very high. Room should have cost half as much for what it was.Genuine Expedia guest review
very nice accommodations and friendly service.Genuine Hotels.com guest review
Good value, very helpful staff. Loved the restaurant next door...wonderful vietnamese food and nice ambience. Would stay there again. Beds were very comfortable.Genuine Hotels.com guest review
"Its a dump, but you get what you pay for"
I pretty much expected this place to be a dump. I was in town for an event and did not have many choices. It is very dirty, and not maintained. Shower faucet was broken and had a cold shower the first day. Was fixed the 2nd day. Old mattresses in the stair wells. Trash piled out back. Don't stay here if you have any option to go somewhere else.Genuine Hotels.com guest review
"not the best"
couldn't offer us a extra roll away bed? they dumped the dumpsters at 3:00 am which woke us all? not the best experience.Genuine Expedia guest review
The staff was very friendly and accomodating. The room was clean and comfortable.,Genuine Expedia guest review
I have stayed at this facility many times before, and as always everything was surperb. Even though this is a older establishment, it is well kept and the staff is super. I look forward to my next visit.Genuine Expedia guest review
Old hotel, smells like a wet dog. The carpet is terrible. I would never stay there again.Genuine Expedia guest review
"Careful. Not as good as the photos show."
The staff was fine. The hotel was not clean enough and was not maintained well enough. It was not bad but is was not very good.Genuine Expedia guest review
would never stay here again.Genuine Hotels.com guest review
"affordable but average"
I give this hotel a 3/5 overal. The staff was very nice and helpful. The breakfast was really good offering many choices including waffles, eggs, sausage, and even biscuit and gravy. The hotel did have a workout room and a pool. The location is close to I 35. Nice for getting onto the interstate but confusing to get to when exiting off I 35. The cons […] of the hotel is that it seems to need renovation. The doors to the outside and the elevator are in need of renovation. The rooms are average. Not all the lights worked and the outlets were hard to find to charge my phone. The rooms did have a mini fridge but it was hard to regulate temp. Overal it wasnt a terrible experience but next time I would spend alittle more to stay in a nicer place. The money I saved wasnt really worth the room quality I sacrificed. Read moreGenuine Hotels.com guest review
great location.close to Subway and a great asian noodle food eatery. would stay there agian. Beds were comfortable.Genuine Hotels.com guest review
"The hotel was average"
My stay at the Austin hotel was average.Genuine Hotels.com guest review
Never stay here again. Was not until the next morning that I saw blood spots on the bedding I had just spent the night in. Elevator was broken so needed to climb to the third floor every time. Room was old and not maintained. Impossible to get a cab out here on the highwayGenuine Hotels.com guest review
Didn't have a good experience. Hotel isn't really close to much other than other hotels. My office chair and telephone did not work in room. The office manager did not notify me that a package came in for me. There were sunflower seed shells from a prior guest in the nightstand table drawer. Awful experience.Genuine Hotels.com guest review
"Don't waste your money"
Terrible experience - from the musty room to the stale bread for breakfast.Genuine Expedia guest review
"In need of repair but trying"
This hotel needs a capital infusion to turn it around. It has good highway access, off I-35 and I-71; the neighborhood is so-so. A new elevator was being installed; a second one was working. The rooms had broken lampshades, lamps without lightbulbs, carpet strips glued to the walls to serve as mop boards. It was safe - but nothing special.Genuine Hotels.com guest review
The hotel is not clean and not at all well kept.Genuine Hotels.com guest review
"Convenient but dated."
This hotel has a convenient location to the interstate and airport. It appears to be dated and in need of repairs to a/c units and elevators. The room was clean but not the most convenient design. Sink in shower commode area. The staff was friendly and prompt but had to request towels each day that should have been placed in room originally.Genuine Expedia guest review
"God son's first birthday"
Two negatives and one big positive. 1st negative - we were checking in at the same time a wedding party was checking in and it took fifteen minutes to check in their four rooms. 2nd negative - it ws very loud in the hallways from one o'clock in the morning until three. After serveral complaints, nothing was done. One big positive - your location was […] great for our social events. Read moreGenuine Hotels.com guest review
"good nights stay"
Good Location, a little aged but clean and well kept, breakfast was good.Genuine Expedia guest review
So gross! The pictures do not even come close to what this place actually looks like. In addition, they book parties/events there, so if you want peace and quiet because you have things to do the next day, do NOT stay here! Guests also freely smoke marijuana and there are no consquences as what happened on my floor.Genuine Hotels.com guest review
"Sold out city, needed a bed"
Front desk clerk was extremely welcoming and helpful. However, hotel is in poor condition. Elevator is scary. Weird smells, crunchy carpet, old mattress, tv didn't work, carpet torn up in places. Needs updating desperately.Genuine Hotels.com guest review
"Cheap place to crash"
This is a no-frills hotel in need of a little TLC but the rooms are clean. Parking is free and it's a 10 minute drive to downtown.Genuine Hotels.com guest review
"close to grandkids for fantastic price"
We commented to each other that this was the best hotel for the money that we have stayed in for a long, long time. We travel a lot. Much better and less expensive than a Motel 6, or similar brand, from mattresses to thickness of towels, etc. Desk chair should have been replaced some time ago as showed its age and there were a few nicks on the wall, […] but staff cooperation and hot breakfast more than made up for that. Read moreGenuine Hotels.com guest review
"Austin business lodging"
I make several trips to Austin on business and have stayed at most of the hotels in the area. Baymont is my favorite. In this price range, of course. It is a good value, clean and service is good. Something the others cant say.Genuine Hotels.com guest review
Great location, very good breakfast, helpful staff and peaceful sleep with a balcony overlooking a courtyard. Room was a little shabby and bathroom could have been cleaner.Genuine Hotels.com guest review
"Fine for a trip to ACL"
Staff was great, room was clean with flat screen, microwave and minifridge. Some noise from interstate 35 a little diffucult getting in and out of hotel, but no big deal. Ice machine's on 2 floors only. Book in the rear of hotel.Genuine Expedia guest review
I had read a mix of reviews and wasn't sure what to think, but we were only in town for a couple of days for a wedding, so as long as I had a place to sleep, I was okay. One thing I can complain about is that when we arrived there was no one at the front desk (nor a bell) and we were standing there for 5-10 minutes before someone finally came. Our room […] wasn't ready but we were early. The guy at the front desk was very knowledgable about area restaurants and we killed some time eating lunch and watching some games on TV. The room was nice and clean, although the bathroom fixtures could be updated, the light over the bed didn't work, and the ironing board had a stain on it. But is was comfortable! While RIGHT next to I-35, our room didn't get much traffic noise. The hotel was in a good location to major streets. It took no time to get downtown, or down Lamar to Zilker Park-we got so familiar that we didn't even use the GPS. Was also surprised by the breakfast buffet. We were expecting toast and cereal. They had eggs, sausage, bacon, waffle station, biscuits, lots of juice, coffee, and cereal. But get there early! We definitely plan on staying again when we return in the summer. Read moreGenuine Hotels.com guest review
We came back after an outing and found our door open. Luckily nothing was missing, but it was very disconcerting. To make matters worse, the room still hadn't been cleaned. While we were out to dinner that evening, we came back to the room clean at 6:30 at night! The interior looked unfinished and had a horrible paint job. Very disappointing.Genuine Expedia guest review
Worst hotel by far that I have stayed at. Upon arrival the door to my room was wide open. Stains on sheets. Overall horrible experience.Genuine Hotels.com guest review
Hotel was ok.Genuine Hotels.com guest review
I will never stay here or any other Baymont Suites again. The towels had large holes in them and were rough (definitely need replacing). The curtains on the windows had large holes in them, as if they had moths some point in time and just never replaced the curtains. Also, they own a venue just outside the hotel, and there was a quincenera or some loud […] party there that lasted from 5 pm to midnight. I sleep at odd hours due to my work schedule and the music from their party was WAY loud throughout the evening. I called downstairs to ask if they could go next door to tell them to turn it down and they flat out said no. They said that the Baymont Suites runs the venue next door and the people were allowed to have their loud music until 10 pm and if I wanted to leave then I should. Once 10:30 rolled around and they were still blasting their music, I was told by the front desk that they could play their music until midnight. They continued to suggested that I take my business elsewhere. No refund. No discount on further visits. No reason to stay there again. If the other hotels weren't booked, I would have. From now on, I will book elsewhere. If they don't want my money and don't cater to their customers, they don't deserve my money. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )