We just left this hotel in Madrid. This is a great location right off Plaza Mayor. The front desk staff were very nice, but the room was very small and had a LOT of problems! Light bulbs out (never fixed after reporting), toilet seat broken and laying loose (fixed after reporting) and trim broken on the main writing table...it looks like this hotel […] needs a lot of loving maintenance attention. Read moreGenuine Hotels.com guest review
When booking this hotel - remember that 3 of 4 stars come from location, location and location. This was the smallest hotel room I have ever seen. 2 people couldn't pass each other anywhere. On arrival and as soon as the aircon was not running at max the room had a mouldy smell. The wall to the bath/toilet was only a slightly dimmed glass wall that […] in no way was sound or smell proof... Window opened to tiny courtyard with no fresh air. Read moreGenuine Hotels.com guest review
"Lovely Hotel but very small room"
Great location, the staff are very nice and the hotel is beautiful however the room I had was very small. For one night it was ok but for a longer stay it would be too uncomfortable.Genuine Expedia guest review
"Perfect for my business trip"
Very good hotel, fantastic bathroom, nice breakfast, only thing to say : room might be a bit small. However everything was great :)Genuine Expedia guest review
Location was perfect , staff were friendly and very helpful. Rooms great and excellent breakfast. Definitely recommend this hotel as it was very good value.Genuine Hotels.com guest review
"Nice hotel in perfect position"
If you're looking for a supremely well-located hotel for a night or 2, this is it. It is tucked down a narrow side-street, so not so easy to find but our cab driver had no problem (just punched the address into GPS). You have to walk with your luggage across a small plaza and around a corner to the hotel door - seriously no problem. We were only in […] Madrid for one night, so this hotel was perfect for us. The staff at Posada del Peine were very helpful and spoke good English. They arranged a share cab for us to the airport (a large Mercedes van) which cost us EUR26 for all 4 of us. They also stored our luggage for the day in a locked room near reception. Our room was on the top floor, so had a sloping attic-style ceiling. Looks a bit comfronting when you first walk in and I wouldn't want to spend a week there, but it is fine for a short stay. The beds were comfortable and bathroom clean with plenty of towels. Plaza Mayor & San Miguel Market very close. We didn't eat breakfast at the hotel (served in a basement area), but around the corner in a lane is a tiny cafe that serves excellent coffee + toast with jam or tomato for EUR2. Plaza Santa Cruz is also a good option for a more budget friendly meal. You will pay a premium to have dinner in Plaza Mayor, but do it once for the experience. San Miguel market is also a must, even for just a drink and some tapas - the atmosphere is amazing. The hop-on hop-off tour bus stops nearby is a great as a mode of transport. Read moreGenuine Expedia guest review
Great location - 50 metres from Plaza Mayor and 500 metres from Puerto del Sol - quick and easy to get around. Free breakfast buffet and wifi - all good.Genuine Expedia guest review
"Historic should not be run-down"
Cute idea to have a hotel in one of the old buildings in the very center of Madrid. Up the price and use the money to maintain the rooms before the only option will be as youth hostel. No access with car - AT ALL! So be prepared to haul your luggage from the nearest public garage or taxi stand. Breakfast buffet was slightly above the expected stand […] ard. Read moreGenuine Hotels.com guest review
"Great value and location"
Great location for a short stay in Madrid. Wifi was OK, if a bit slow. Even the air-conditioning worked, which can be a rarity in hotels in this price range. Breakfast was a bit basic, but loads of other places to chose from nearby. Would use again.Genuine Hotels.com guest review
Initially they had my friend and me in a double bed; not ideal as we're friendly but not that close! The concierge changed the room without question and service was very good. The room was small (to be expected in a city centre hotel) but clean and well appointed, except for the "bathroom" which was basically a glass screen with a door. Location is […] superb, a few metres from the Plaza Major, but there is only pedestrian access to the entrance. Breakfast was fine. Rate was reasonable at €130 per room. Read moreGenuine Hotels.com guest review
"Great location and super friendly, odd room"
We stayed in a very strange room that was all painted black and sloped down so that you couldn't really stand up in at least half of it. And we kept hitting our heads! And the "black out curtains" really weren't thick at all so if you're sensitive make sure to bring something additional to hang over the window. Great neighborhood though, easy to get […] around from there. Read moreGenuine Hotels.com guest review
"Left after 12 hours"
Upon arrival at the hotel around 11pm, we were greeted with the aroma of toilet and the check in staff made no attempt to talk to us in English. On entering the 4th floor room which was dingey, a non fresh smell wafted and opening the small window the smell of greasy cooking blended in. We knew straight away that this was not the place for us. Returning […] to reception, we were given keys to another room, 2 floors down, but identical in layout and the smell remained. We were shown a third room on the 1st floor which was no better. Grudgingly slept the evening on the 2nd floor room and the next morning after booking another hotel we checked out. Reception did not ask why or requested any feedback. Standards must have slipped since the hotel was given its 4* (some places it is 4* plus) as it would struggle to get a 2* rating based on the quality of the fixtures and fittings, room comfort, helpfulness of staff etc. The new hotel which is only a 3* on hotels, far exceeded our expectations and would have given it 5*. Moving hotels saved the weekend even though it was an extra expense. I would not recommend this hotel to anyone who is looking for a getaway at a good price for a city break in Madrid. There are much better places to stay than here for similar money. Read moreGenuine Hotels.com guest review
"Great location and staff. Rubbish room."
The staff were very helpful with advice on where to eat and how to get about. The location is superb right by the Plaza Major. It was just the room! We booked a family room that sleeps 4. As there was just the 3 of us I thought we would have plenty of space but the room was in the roof space with a sloping ceiling making getting around difficult.The […] lowest point was only some 750mm The problem was made worse by the fact that one of our party is 1.9m tall so walking around upright was impossible except when entering the room or the bathroom. The window is tiny with no outlook at all. The bathroom had a shower tray and wetroom screen. When you turned on the "hydroshower" the room was flooded in seconds. I'm sure they have some lovely rooms with Juliet balconies as seen from the outside but the room we had is no more than a storeroom with beds. If booking this hotel ensure you specifically request that you do not have the room with the sloping ceiling. Read moreGenuine Expedia guest review
"Madrid Comfort Break"
The staff are friendly and helpful, room comfortable, and breakfast good.Genuine Expedia guest review
"A mixed bag"
An excellent central location, but with the drawback of night time noise. The rooms are quite small for two people. Curiously there are no hooks of any kind to hang outdoor clothes, or in the bathroom. The bathroom basin has nowhere for soap and no plug - this is not just a missing plug but a feature, so you cannot fill a basin of water for a wash. […] Odd, given the hotel's theoretical committment to environmental protection. The staff were pleasant and professional, dealing immediately with requests for extra pillows and a blanket, and responding helpfully when we asked to change our room. A very good buffet breakfast was excellent value for money. Read moreGenuine Expedia guest review
"Great for a weekend break"
The hotel was right by the Plaza Mayor so fine if you want access to restaurants/bars for some meals as a base. We used the hotel to visit Las Ventas, primarily, so got the Metro from the Airport T4 for €13.80 to cover 2 days tourist travel. Nearest Metro is Sol and it's just a brief walk to the hotel. The hotel was a nice mix of modern and historical. […] The Aircon was a bit weird - had to turn it up to 30C to cool the room (counter intuitive!). The bathroom has a glass door that doesn't lock - no big issue. Was staying with a friend so it's a shame that the two single beds could not be separated from each other. Blackout curtains were great. Laptop provided in the room was very useful for checking email and looking up info regarding tourism in Madrid. Staff spoke reasonable English which is lucky as my Spanish is poor. Bought tickets for the Tourist Bus from reception for €20 each which allowed an open-top-bus tour of the main tourist sites. Nearest Tourist Bus stops were Sol and just on Calle Mayor. Read moreGenuine Expedia guest review
"location, location, location"
smaller rooms (apart from the triples) ... reasonable balance between cost and qualityGenuine Hotels.com guest review
"Great location, good hotel"
This hotel is perfectly positioned between Plaza de Sol and Plaza Mayor, walking distance from most of the main sights and the Metro is easily navigable from Sol. The hotel is a nice mix between thoroughly modern but also keeps some of the old structure such as old wooden beams. We had a room on ground level so were worried that it may be noisy as was […] next to the street but the double glazing shut all the noise out and the room was very comfortable and cleaned daily. The buffet breakfast was very good, with a wide range of fruit, cold and hot food, hot drinks and juices. There is also a water machine which is handy to fill up water bottles daily. Staff were good, but not overly friendly, but this is typical Madrid! All in all, great location and a great hotel for the cost. Read moreGenuine Expedia guest review
The location of this hotel couldn't be better... right on the edge of Playa Mayor & within walking distance of everything. Staff were polite & helpful. The bathrooms were really large with lovely walk in showers. A nice touch was that there was a lap top in our room. Havng the balcony was a bonus too. The room was spacious & the beds were comfortable. […] On the down side: 2 mornings though we didn't have hot water from the shower. Also our bathroom ceiling was leaking. Read moreGenuine Expedia guest review
"Central but delightfully peaceful hotel"
You couldn't ask for a more central location. The hotel is on a small street that runs between Puerta del Sol and Plaza Major. Despite that, it's very quiet - you'd never know it was so bustling outside. Our room was small but stylish, so no complaints. With a couple of exceptions, the reception staff are terribly indifferent. That said, I'd happily […] stay here again. Read moreGenuine Expedia guest review
"Forget the rest and choose the best !!"
This hotel is a very good value for money option for visitors to Madrid. Tastefully decorated throughout with a modern feel that does not detract from the genuine historic genre of the building. The staff were courtious and helpfull, and as the trip was a birthday gift for my wife, they had arranged for champagne and chocolates to be in the room on […] our arrival. I would certainly recommend this hotel for leisure or business stays alike, and if we were to find ourselves going back to Madrid, I would definitely make sure that the Petit Palace Posada Del Peine was the place to stay. I have read some reviews that were fairly critical about this four star hotel, but having stayed in many hotels around the world, I have to say that there are some people who feel the need to criticise just for the sake of it. Check it out for yourself - you will be more than happy with your choice !! Read moreGenuine Expedia guest review
Great location with just a 5 minute walk to Puerta Del Sol and very close to the amazing Plaza Mayor. The room was spacious and the decor was contemporary... the shower was amazing. However, the bed was lumpy and there was a musty smell in our room. We also had a very small window (up high) that would have been nice to have opened to get some fresh […] air. But otherwise, comfortable. We only stayed the one night so it didn't bother us too much. Read moreGenuine Expedia guest review
"Petit palace Madrid"
Great location, within walking distance of most of the must sees. Nice hotel but by Irish standards more 2.5 star than 4 star. Nigly things like no tea or coffe making in room but available f.O.C. in reception. Unuasual onsuite, almost transparent walls and non locking door. We enjoyed our trip and would stay again.Genuine Hotels.com guest review
"Great location, Internet down, elevator down"
The location of the hotel is great, receptionists are friendly, it is clean and fairly modern. Given that this is one of the "High Tech Hotels" chain, it is unacceptable that Internet is down for several days, that elevator doesn't work so you have to carry your luggage and use stairs. I gave 1 to hotel maintenance because of that.Genuine Expedia guest review
"Could be a lot better.....!"
The hotel is in a great location close to everything and very easy to find. Reception is tiny and if there is a few people waiting to check in then it gets a bit crowded. The receptionist upon check in was very rude, we arrived early as asked if our room was ready and if not could we leave our bags and go off to Warner Park theme park. She told us "we […] have to wait" in a very dismissive tone to find out if the room was ready. after waiting 20 minutes we were able to check in and boy were we shocked by the state of the room....! for a triple room is was very small, cramped and badly proportioned, There were no Tea or coffee making facilities to be found and the mini bar was loosely stocked and outrageously priced The bathroom was clean but totally needing new tiling around the shower as it was showing a lot of wear and tear, the plug hole cap for the shower was not on the plug but smack bang broken in the center of the shower. The toilet seat was completely broken and actually fell off the toilet, there was nothing holding it on. After a maintenance call they still only placed it back on the seat not even attached. Loved the design of the sink even though the sink was blocked and took 30 minutes to drain...!! The shower was the body massage kind with little pressure with the 20 body sprays as well. If you like a comfy bed then this is not the place for you at all. The mattresses were like sleeping on the floor, completely hard with no give. and you only get a sheet on top but as Madrid is very hot even in September we didn't mind that. The Laptop provided worked as expected but be warned that if you charge a moblie phone though it and the laptop goes into sleep mode you phone will not charge. The tv was a bit strange, no English speaking channels and all but 3 of them German ! Breakfast was good and for €9 worth the extra, you got the full selection of hot and continental. You can also seek the Bakery right round the corner from the hotel in SOL, AMAZING PASTRIES Read moreGenuine Hotels.com guest review
"Idiell beliggenhet for sightseeing"
Intimt lite hotell med god standard på rom, frokost og resepsjonservice. Gangavstand til alle severdigheter i den gamle delen av Madrid, kun 50 meter fra Placa Major. NB ikke bil/ taxi frem til døra, men bare 50 m til taxiholdeplass og 100 m til Metro.Genuine Hotels.com guest review
"Excelente ubicación e inmejorable precio"
Inmejorable relación precio calidad. No es de lujo pero el hotel es limpio, seguro, y los baños estaban recientemente remodelados. La ubicación es perfecta para aquellos que quieren estar en la zona de la Plaza Mayor Y puerta del sol.Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine Estimado Eduardo, Muchas gracias por sus amables palabras. Es fantastico ver que le gusto nuestro hotel, y que nuestra centrica ubicacion fuera de su agrado. Un saludo David Chia Jefe de Recepcion
Koselig liten hotell i hjertet av Madrid. Kort vei til det meste. Må regne med noe støy fra gågaten under. Hotellet bør informere gjestene dagen i forveien dersom gatene stenges for trafikk ifm maraton o.l., slik at man kan sette av god tid til alternative reiseveier til f.eks. flyplass.Genuine Hotels.com guest review
"훌륭한 서비스...최고의 위치..."
진정한 별 4개의 호텔.. 시내를 모두 걸어서 다닐 수 있는 최상의 위치. 깨끗한 객실, 친절한 직원...아주 만족함.Genuine Hotels.com guest review
"Hit vil vi om igjen"
Et flott opphold på et lite hotell som lå "midt i smørøyet" ved Puerta del Sol og et steinkast fra Grand Place. Restauranter og barer i fleng, samt shoppingmuligheter i verdensklasse like ved. Meget bra!Genuine Hotels.com guest review
"Cama muito desconfortável"
No primeiro dia ficamos em camas twin apesar de termos reservado cama casal, além de ter sido extremamente dura e desconfortável. Disseram que era dia dos namorados e não tinham camas de casal disponíveis. Fui com meu marido para passarmos o dia dos namorados em Madri e não conseguimos dormir nas duas primeiras noites até mudarmos para uma quarto um […] pouco melhor com cama de casal, no terceiro dia. Não gostei do atendimento, somente um rapaz teve a boa vontade de procurar um quarto melhor para nós. Read moreGenuine Hotels.com guest review
"Lo nejor fue sus empleados."
Las chicas del Cauter son super serviciar, amable y conocen de servivio al.cliente. las felicito de todo corazon.Genuine Expedia guest review
Nous avons été un peu surpris par l'odeur d'humidité stagnante en pénétrant dans l'hôtel, seulement au RDC. L'ordinateur mis à disposition dans la chambre ne marchait pas, mais nous avons pu utiliser le wifi de l'hôtel avec notre tablette. La mise à disposition dans l'entrée de thé et de café est très agréable.Genuine Hotels.com guest review
"Está muy céntrico."
Destacar la amabilidad del personal de recpción. Impecable en todos los turnosGenuine Expedia guest review
"Está muy céntrico."
Destacar la amabilidad del personal de recpción. Impecable en todos los turnosGenuine Expedia guest review
"Centrally placed but disappointing rooms"
The hotel is centrally placed, nice and clean, and the personnel is kind. The breakfast is very good. However, the beds are VERY uncomfortable with massive wooden bottom. Therefore we woke up several times every night during our four-day stay. The bathroom was separated from the bedroom with glass walls, and all sounds from the bathroom could be heard […] in the bedroom. The rooms are small and do not meet a 4-star standard in our opinion. Read moreGenuine Expedia guest review
Hotellet ligger otroligt bra precis vid Plaza Mayor.Genuine Hotels.com guest review
"Hotel im Zentrum wunderbar!"
Sehr gut gelegenes Stadthotel, aber abends/nachts recht laut wegen zahlreicher Kneipen in der Umgebung. Ausstattung des Hotels: für 4 Sterne mäßig, eine 2. Sitzgelegenheit wäre angebracht! Aber absoluter Pluspunkt: die Toplage - die gesamte City ist fußläufig erreichbar. Deshalb: wieder!Genuine Expedia guest review
"Perfekt beliggenhed, hjælpsomme personale"
Perfekt beliggenhed, perfekt beliggenhed, perfekt beliggenhed Ikke så store værelser men helt OKGenuine Expedia guest review
Las habitaciones extremadamente pequeñas, no había siquiera ni sitio para abrir las maletas ni perchas suficientes para colgar la ropa. Los colchones aceptables aunque mejorables. Las almohadas muy malas, daba sensación que dormías sin ellas. El baño deficiente, las tapas del inodoro se soltaban y el lavamanos muy incómodo. El ordenador disponible en […] la habitación funcionaba muy lento. La wifi del hotel muy incómoda, debías identificarte con usuario/contraseña muy a menudo y mediante un sistema que no te permitía identificarte automáticamente en sucesivas ocasiones. El desayuno en el semisotano muy justo por el precio que nos cobraron. Lo único positivo del hotel fue su excelente ubicación, a escasos pasos de la Plaza Mayor. Relación calidad-precio no justificada, la ubicación era muy buena pero el precio de la estancia no la justificaba teniendo en cuenta que las instalaciones no eran correctas. Read moreGenuine Expedia guest review
"Helt igennem super!"
Vi var 2 par venner i moden alder, der havde 4 overnatninger på hotellet. Vi har kun godt at sige om selve hotellet og alle dets faciliteter og komfort. Vi giver det dermed topkarakter på alle parametre. Samtidigt ligger hotellet så centralt, som det overhovedet kan ønskes, og der er få minutters gang til de store pladser og til metroen. Vi anbefaler […] meget. Read moreGenuine Hotels.com guest review
L emplacement est idéal. Le prix me paraît excessif pour une chambre donnant sur cour. Au 2ème étage ou nous étions même en tordant la tête, impossible de voir le ciel. La chambre était petite mais je ne suis pas sûre qu il y ait plus grand. le personnel présent ne peut que gérer les Check IN, Check out . J ai signalé le fait que ni le coffre fort ni […] le sèche cheveux ne fonctionnait mais la situation était identique à notre départ après 2 nuits passées dans l hôtel. Le personnel qui gere le petit dejeuner n est pas a proprement parler sympathique. Quant au wifi assez complique de l obtenir Peut franchement mieux faire ! Read moreGenuine Hotels.com guest review
"Onkomfortabele kamer. Geen ruimde voor 2 personen."
De kamer die we kregen was totaal ongeschikt voor 2 personen. Misschien vanwege de aanbieding. Maar het scheiding tussen de kamer en de badkamer is een glazen wand wat er mooi uitzag maar praktisch is het niet. Als het licht aan gaat in de badkamer dan is meteen iedereen wakker want het licht schijnt door.Genuine Expedia guest review
Sehr zentral und relativ ruhig für diese Lage. Frühstück für spanische Verhältnisse einmalig. Etwas abgewohnt, aber mehr als ok.Genuine Expedia guest review
"Situation exceptionnelle,sans equivalence"
Le seul reproche a faire concerne la voiture,il faut avoir un mental d'explorateur pour le trouver et dejouer la hargne,c'est peu dire de la police.Gare a une place interdite mais sans gener personne je me suis tres violemment fait jetter (en espagnol) avec mon epouse obligee de porter 2 valises jusqu'a l'hotel pendant que je tentais de me garer.Ensuite […] trouver le parking de l'hotel est encore plus complique,et c'est peu dire. Sinon on peut aller partout a pied y compris au Prado,la Plazza Mayor est a 30 metres,la Puerta del Sol a moins de 100,et tous les quartiers interessants adistances pietonnes Read moreGenuine Expedia guest review
"la cama enorme 180cm."
la ubicacion muy centrica, eso conlleva que un poco de ruido de gente por la noche, por el resto pèrfecto.Genuine Hotels.com guest review
Eravamo in 2 adulti e 2 figli: la stanza era confortevole, di dimensioni medie, ma aveva l'affaccio solo sul piccolo cortile interno, e questo è stato un po' deludente; un'altra criticità, in particolare per le coppie, potrebbe essere la porta del bagno, di vetro, che lascia alcuni cm di apertura sopra e sotto, e quindi lascia passare rumori e odori […] anche verso la stanza; ovviamente il bagno era senza finestra. In compenso la doccia era dotata di un vero idromassaggio, per il quale dovete prestare attenzione perchè potreste allagare il bagno: la doccia è grande (circa 120 per 80 cm) ma ha un solo vetro fisso, con una apertura senza porta. complessivamente è stato ok, anche per il rapporto qualità prezzo: poco più di 100 euro a notte in 4 nell'ultima settimana di agosto, senza colazione. buon viaggio Read moreGenuine Expedia guest review
"Staff deixa a desejar"
Segunda vez em menos de um ano que fiquei no hotel.Mas, desta vez, o staff deixou muito a desejar, sem grandes cuidados com seus hóspedes.Genuine Hotels.com guest review
"grazioso hotel a due passi da Plaza Major"
Accogliente ed essenziale hotel a 25-30 metri da Plaza Major Camera pulita con bagno separato dalla stanza con ampia vetrata : Doccia comoda Panorama assente (la finestra da nel cortile interno) Presenza di aria condizionata e frigo bar Colazione ricca (immancabile prosciutto -Jamon , frutta dolci ecc) Locale ristoro ampio ben organizzato - Inconveniente […] odore di chiuso che si percepisce in tutti i locali visitati intorno alla Piazza) a cui ci si adegua immediatamente Organizzazione della reception sufficiente Piccolo locale per depositi bagagli - Inconveniente scambio di valigia con arabo dovuta alla scarsa attenzione dell'addetto - Ma fa parte del gioco Read moreGenuine Expedia guest review
"Dit hotel is geschikt voor iedereen."
Fantastische ligging, in hartje Madrid. Vriendelijk en heel behulpzaam personeel. kamer(s) en ontbijt waren goed.Genuine Expedia guest review
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