All hotels in Madrid, Spain
1 room, 2 adults
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Postas 17, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 242 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Room
    Room is not nice
  • Comfort
    Uncomfortable
  • Bar
    Bar is not good
3.0 / 5Good
"Good location but needs renovation"
This hotel has an excellent location and is very close to everything. However, if you're a light sleeper and are easily disturbed by noise at night, this is not the place for you. We heard noise and partying from bars until very late at night. The staff was friendly and helpful. The outside of the hotel was nice and we felt safe in the area at all times. The room and hotel decor is ugly and looks old. The curtains in our room were ripped and there was some mold in the shower and sink. The bathroom door made a loud noise everytime it was opened.
Genuine Expedia guest review
Other trip Aug 26, 2013
newyorker
US
4.0 / 5Excellent
"Excellent for the price"
Rooms were small BUT everything else was perfect. Breakfast was a great buffet selection, staff was awesome, very friendly and helpful. Location near everything. For the price. I was not expecting much, boy was I surprised. Would stay here again. GREAT VALUE.
Genuine Hotels.com guest review
2 night trip Aug 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel at the Best Location in Madrid"
We loved the hotel's location, wedged between Plaza Mayor and Puerta del Sol Plaza, right in the middle of it all! It was very convenient to walk to all the attractions with small kids.
Genuine Expedia guest review
Other trip Aug 18, 2013
A Traveler
US
3.0 / 5Good
"Great location"
The best part about this hotel was the location. We had a "family room" and had to stoop to avoid hitting our heads on the slanting ceiling. The lighting was too dark so I couldn't comment on cleanliness in the room but the bathroom was modern and clean. Breakfast was not that good and was not included either. I would still recommend this hotel though due to the great location.
Genuine Expedia guest review
Other trip Jul 30, 2013
Lisa
US
5.0 / 5Outstanding
"Close to Plaza Mayor and Shopping at Puerta Sol"
Very good location. Nice room.
Genuine Hotels.com guest review
3 night trip Jul 2, 2013
Tim
US
4.0 / 5Excellent
"Great location / no parking"
Hotel staff was very helpful reception, clean room, great location and air conditioning. Driving to hotel is almost impossible and parking in Madrid is 32 Euro daily
Genuine Hotels.com guest review
2 night romance trip Jul 13, 2013
J Murphy
US
5.0 / 5Outstanding
"Super hotel in terms of location and friendliness."
The rooms were great and there was fresh water and juice in the lobby. The hotel was willing to keep our suitcases before and after check in and check out so we could sight see. Just a nice little hotel in a great location with clean rooms and a nice bilingual staff !
Genuine Expedia guest review
Other trip Jul 15, 2013
Sara
US
3.0 / 5Good
"Great Location Room Smelled Like Dirty Socks"
Location was ideal, but design of room more like college dorm and had smell of dirty socks
Genuine Hotels.com guest review
2 night trip Jul 8, 2013
World Traveler One
US
5.0 / 5Outstanding
"nice place, nice location"
good location, almost no street noise, room was good size( for Europe), recently remodeled, reasonably fast WiFi and a laptop, small fridge.
Genuine Expedia guest review
Other trip Jul 9, 2013
Felix
US
3.0 / 5Good
Overall good. But this in not a 4 star hotel! It is over rated. The best part of it is the location. Rooms are tiny. You can hear your neighbor snoring next door.
Genuine Hotels.com guest review
2 night trip Jul 4, 2013
A Traveler
US
1.0 / 5Poor
"Awful"
It was so bad that we ended up leaving and opted for losing our money...you can imagine how bad it was: smelly, super small, to the point that our bags didn't fit, do not stay at this hotel.
Genuine Hotels.com guest review
1 night family trip Jun 28, 2013
Awful
US
5.0 / 5Outstanding
"Great location, great hotel"
Would. Stay again, everythIng wonderful
Genuine Hotels.com guest review
3 night family trip Jun 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location"
Can't beat the location. It is on a pedestrian street off Plaza Mayor. Only downside is taxis can't get to the hotel door, you have to walk the las 15 meters. Friendly staff. Great shower! We liked the convenience of the 4-people family room
Genuine Hotels.com guest review
1 night trip Jun 17, 2013
Jose
US
4.0 / 5Excellent
"location"
great central location
Genuine Hotels.com guest review
3 night family trip May 20, 2013
GD
US
4.0 / 5Excellent
"Comfortable hotel in a fantastic location"
Literally 100 yards to Plaza Mayor. Staff was very helpful especially in storing our luggage until rooms were ready. The name of the hotel is High Tech, yet internet speed was agonizingly slow.
Genuine Expedia guest review
Other trip May 20, 2013
Nick
US
5.0 / 5Outstanding
"Close to all must-see sights"
Why have we not stayed here before? Great location, spacious rooms, great hotel staff! We visited during May before the crowds, so nights were relatively quiet. In the perfect area for getting around. Hotel has charm and plenty of character and a hotel staff that wants and knows how to please! We will be back!
Genuine Hotels.com guest review
1 night trip May 9, 2013
Margie
US
4.0 / 5Excellent
"Close to everything but the beds were horrible!!"
This hotel was perfect for location. It was near Plaza Mayor as well as Puerta de Sol. The security was good. The room accomodations was the most unpleasant thing about my stay. The room was always clean but the rooms were small and the beds were hard as rocks!!
Genuine Hotels.com guest review
3 night trip Apr 26, 2013
ABR
US
5.0 / 5Outstanding
"Great hotel for family, single people, couples."
This hotel is very good. Is a small hotel and the taxi can't drop you in front of the hotel. They need to drop you at Calle Mayor and you walk about a block away. The hotel is right next to Plaza Mayor, next to Calle Mayor and close to Puerta del Sol. Lots of places to eat and shop. El Corte Ingles close by. Breakfast right in front of the hotel and the hotel also has breakfast. The hotel is clean, staff is helpful, rooms are small but ok. I tried both the family room and a double. The family room has 4 twin beds and its ok but the roof is low. The double is more comfortable so I would recommend that. Overall the hotel was very good, convenient location and clean. I liked it and we enjoyed it.
Genuine Expedia guest review
Other trip Apr 6, 2013
Maria
US
4.0 / 5Excellent
All the glass walls in the room and bathroom made us uncomfortable. The bathroom door squeaked.
Genuine Hotels.com guest review
1 night trip with friends Mar 23, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Mid week break, good hotel, great location, good breakfast!
Genuine Hotels.com guest review
3 night romance trip Dec 7, 2015
A Traveler
GB
4.0 / 5Excellent
"Neat hotel, centrally located in Madrid"
Neat hotel in the heart of the city. Very close to the Marketplace and Madrid Palace. Well maintained and very friendly staff. Hotel staff were able to give us good recommendations of things to do, and also find a baby sitter for our kids when we wanted to go out late in the night. During the day it’s not easy for taxis to get to the hotel so its best to figure out from Google Maps where to get off. In case you are parking your car, call the hotel ahead of time and find out where to park.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2015
Jaideep
IN
4.0 / 5Excellent
"Central Madrid"
Good location. Clean rooms. Needs more mirrors in rooms!
Genuine Expedia guest review
Response by Petit Palace Posada del Peine
Dear guest, Thank you for your review about your stay in our hotel. We are very happy as you had a nice experince with us...and good news : we will have a big mirrow in each room in a few days!! you could enjoy them for you future stay with us!!. Thank you. Best regards.Maria Garcia. Front Desk Manager.
Other trip Jun 22, 2015
A Traveler
GB
4.0 / 5Excellent
"Convenient location"
Good location, friendly staffs. Room was a bit small but ok for short stay.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear Satoshi, thank you for chossing us for your visit Madrid, and thank you for your nice review about your stay in our hotel.We are very happy as you enjoyed our service and facilites.Will be a pleasure see you again. Best regards.Maria Garcia. Front Desk Manager.
1 night romance trip Jun 11, 2015
Satoshi
GB
3.0 / 5Good
"Very central"
Central and close to most things but the hotel was a little in need of a make over.
Genuine Expedia guest review
Response by Petit Palace Posada del Peine
Dear guest, thank you for chossing us for your visit Madrid, and thank you for your great review about your stay at our hotel. We are very happy that our service and facilites liked you, and that you enjoyed our cetral locaiton visit the city walking.Will be a pleasure see you again, Thank you.Best regards.Maria Garcia. Front Desk Manager.
Other trip Jun 10, 2015
Gerry
AU
4.0 / 5Excellent
"Great choice"
Excellent position and so close to walk to all of Madrid's highlights. Staff were friendly and helpful.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear Mary, thank you for chossing our hotel for you saty in Madrid. We are very happy as you enjoyed our central location and that you could visit city walking.It´s a pleasure to know that our service and facilities liked you, and our staff srvice was friendly and helful while your stay at our hotel. Will be a pleasure see you again. Best regards. Maria Garcia. Front Desk Manager.
2 night romance trip May 23, 2015
Mary
AU
5.0 / 5Outstanding
"In the center of events"
Perfectly located, with a very nice interior design.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear Michal, Thank you for chossing for you stay in Madrid. We are very happy that your experience in our hotel was nice, and that out located permitd you visit the city walking. We hope see you again soon. Bes regards. Maria Garcia. Front Desk Manager.
1 night trip Dec 5, 2014
Michal
GB
4.0 / 5Excellent
"Excellent location"
Surprisingly quiet at night in the hotel very comfortable
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Thank you for your very complimentary review of Petit Palace Posada del Peine. We are glad to hear you have enjoyed our quiets rooms just in the down town of Madrid . I look forward to meeting you upon your return. Kindest regards.
3 night family trip Sep 11, 2014
A Traveler
GB
3.0 / 5Good
"Great location"
The hotel is in a perfect location if you want to be in the center of the action in Madrid. A lot of popular sites are within walking distance and there is a metro stop very close to it. The size of the room and bathroom was fine and exceeded our needs. The wifi signal was fine the whole time and there is a variety of television channels in different languages. We did not get the breakfast offered at the hotel because even at their discounted price we could find better breakfast food close by at a lower cost. The staff were alright. There seemed to always be someone behind the desk with some ability to speak English (our Spanish isn't great) and they provided helpful information regarding directions and using the metro. The location is great for nightlife and finding places to eat late - not great if you want to go to sleep early so bring earplugs if that's the case. One issue we had was that the mattresses are very hard and were not particularly comfortable. Also, our booking said that our room had a king-size bed and it was actually about the size of a double. I would recommend this hotel if you are in Madrid for a short stay.
Genuine Expedia guest review
Response by Petit Palace Posada del Peine
Dear guest, Firstly I would like to thank you for spending your time leaving your coments in Expedia. I am glad you liked our location and our free wifi, these are two of our strenghts. You are right about the breakfast, there are lot of options in the surroundings, but one of them with a free Buffet. About the matress, we use first brand matress (pikolin), but unfortunately we can not be for all likings. For the next time we can offer you a cover, over the matress, that will make it softer. Thanks again for your time, and for choosing us. Best regards, David Chía Front Desk Manager
Other trip Jul 6, 2014
A Traveler
CA
2.0 / 5Fair
"Shoe box"
When booking this hotel - remember that 3 of 4 stars come from location, location and location. This was the smallest hotel room I have ever seen. 2 people couldn't pass each other anywhere. On arrival and as soon as the aircon was not running at max the room had a mouldy smell. The wall to the bath/toilet was only a slightly dimmed glass wall that in no way was sound or smell proof... Window opened to tiny courtyard with no fresh air.
Genuine Hotels.com guest review
3 night trip Jun 12, 2014
Lars
IE
3.0 / 5Good
"Lovely Hotel but very small room"
Great location, the staff are very nice and the hotel is beautiful however the room I had was very small. For one night it was ok but for a longer stay it would be too uncomfortable.
Genuine Expedia guest review
Other trip Mar 20, 2014
K
GB
4.0 / 5Excellent
"Perfect for my business trip"
Very good hotel, fantastic bathroom, nice breakfast, only thing to say : room might be a bit small. However everything was great :)
Genuine Expedia guest review
Other trip Mar 20, 2014
A Traveler
GB
5.0 / 5Outstanding
Location was perfect , staff were friendly and very helpful. Rooms great and excellent breakfast. Definitely recommend this hotel as it was very good value.
Genuine Hotels.com guest review
3 night romance trip Jan 4, 2014
Bezza
GB
4.0 / 5Excellent
"Nice hotel in perfect position"
If you're looking for a supremely well-located hotel for a night or 2, this is it. It is tucked down a narrow side-street, so not so easy to find but our cab driver had no problem (just punched the address into GPS). You have to walk with your luggage across a small plaza and around a corner to the hotel door - seriously no problem. We were only in Madrid for one night, so this hotel was perfect for us. The staff at Posada del Peine were very helpful and spoke good English. They arranged a share cab for us to the airport (a large Mercedes van) which cost us EUR26 for all 4 of us. They also stored our luggage for the day in a locked room near reception. Our room was on the top floor, so had a sloping attic-style ceiling. Looks a bit comfronting when you first walk in and I wouldn't want to spend a week there, but it is fine for a short stay. The beds were comfortable and bathroom clean with plenty of towels. Plaza Mayor & San Miguel Market very close. We didn't eat breakfast at the hotel (served in a basement area), but around the corner in a lane is a tiny cafe that serves excellent coffee + toast with jam or tomato for EUR2. Plaza Santa Cruz is also a good option for a more budget friendly meal. You will pay a premium to have dinner in Plaza Mayor, but do it once for the experience. San Miguel market is also a must, even for just a drink and some tapas - the atmosphere is amazing. The hop-on hop-off tour bus stops nearby is a great as a mode of transport.
Genuine Expedia guest review
Other trip Oct 15, 2013
Trish
AU
4.0 / 5Excellent
"Great Location!"
Great location - 50 metres from Plaza Mayor and 500 metres from Puerto del Sol - quick and easy to get around. Free breakfast buffet and wifi - all good.
Genuine Expedia guest review
Other trip Jul 17, 2013
Jackie
IE
2.0 / 5Fair
"Historic should not be run-down"
Cute idea to have a hotel in one of the old buildings in the very center of Madrid. Up the price and use the money to maintain the rooms before the only option will be as youth hostel. No access with car - AT ALL! So be prepared to haul your luggage from the nearest public garage or taxi stand. Breakfast buffet was slightly above the expected standard.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
Claus
GB
5.0 / 5Outstanding
"Great value and location"
Great location for a short stay in Madrid. Wifi was OK, if a bit slow. Even the air-conditioning worked, which can be a rarity in hotels in this price range. Breakfast was a bit basic, but loads of other places to chose from nearby. Would use again.
Genuine Hotels.com guest review
1 night business trip Jul 3, 2013
Chris
GB
3.0 / 5Good
"June 2013"
Initially they had my friend and me in a double bed; not ideal as we're friendly but not that close! The concierge changed the room without question and service was very good. The room was small (to be expected in a city centre hotel) but clean and well appointed, except for the "bathroom" which was basically a glass screen with a door. Location is superb, a few metres from the Plaza Major, but there is only pedestrian access to the entrance. Breakfast was fine. Rate was reasonable at €130 per room.
Genuine Hotels.com guest review
1 night trip with friends Jun 21, 2013
Mop1960
GB
4.0 / 5Excellent
"Great location and super friendly, odd room"
We stayed in a very strange room that was all painted black and sloped down so that you couldn't really stand up in at least half of it. And we kept hitting our heads! And the "black out curtains" really weren't thick at all so if you're sensitive make sure to bring something additional to hang over the window. Great neighborhood though, easy to get around from there.
Genuine Hotels.com guest review
3 night trip Jun 5, 2013
A Traveler
GB
1.0 / 5Poor
"Left after 12 hours"
Upon arrival at the hotel around 11pm, we were greeted with the aroma of toilet and the check in staff made no attempt to talk to us in English. On entering the 4th floor room which was dingey, a non fresh smell wafted and opening the small window the smell of greasy cooking blended in. We knew straight away that this was not the place for us. Returning to reception, we were given keys to another room, 2 floors down, but identical in layout and the smell remained. We were shown a third room on the 1st floor which was no better. Grudgingly slept the evening on the 2nd floor room and the next morning after booking another hotel we checked out. Reception did not ask why or requested any feedback. Standards must have slipped since the hotel was given its 4* (some places it is 4* plus) as it would struggle to get a 2* rating based on the quality of the fixtures and fittings, room comfort, helpfulness of staff etc. The new hotel which is only a 3* on hotels, far exceeded our expectations and would have given it 5*. Moving hotels saved the weekend even though it was an extra expense. I would not recommend this hotel to anyone who is looking for a getaway at a good price for a city break in Madrid. There are much better places to stay than here for similar money.
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2013
Rob and Yvonne
GB
2.0 / 5Fair
"Great location and staff. Rubbish room."
The staff were very helpful with advice on where to eat and how to get about. The location is superb right by the Plaza Major. It was just the room! We booked a family room that sleeps 4. As there was just the 3 of us I thought we would have plenty of space but the room was in the roof space with a sloping ceiling making getting around difficult.The lowest point was only some 750mm The problem was made worse by the fact that one of our party is 1.9m tall so walking around upright was impossible except when entering the room or the bathroom. The window is tiny with no outlook at all. The bathroom had a shower tray and wetroom screen. When you turned on the "hydroshower" the room was flooded in seconds. I'm sure they have some lovely rooms with Juliet balconies as seen from the outside but the room we had is no more than a storeroom with beds. If booking this hotel ensure you specifically request that you do not have the room with the sloping ceiling.
Genuine Expedia guest review
Other trip Feb 16, 2013
Vincent
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Ég gisti hérna í eina nótt í viðskiptaferð. Frábæty lítið hótel í skemmtilegu hverfi.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2016
A Traveler
IS
4.0 / 5Excellent
"Centralt"
Bra standard och läge, rekommenderas
Genuine Hotels.com guest review
1 night trip with friends Dec 8, 2015
Erik
SE
4.0 / 5Excellent
"Feines kleines Hotel"
Ingesamt super Hotel für Städtetrip. Total im Zentrum gelegen. Nettes freundliches Personal. Zimmer war immer sauber.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Sehr Geherte Nadine, vielen Dank für Ihre tollen Worte. Wir freuen uns sehr, dass Ihnen der Aufenthalt in unserem Hotel sehr gut gefallen hat. Vielen Dank und wir freuen uns Sie bald bei uns zu begrüßen. Mit besten Grüßen, Chema Sánchez General Manager
4 night romance trip Nov 2, 2015
Nadine
CH
4.0 / 5Excellent
"Sehr zentral gelegenes Hotel nahe dem Placa Major."
Gutes Frühstück, Hotelpersonal sehr hilfsbereit. Im Bad tropfte Wasser durch die Decke, haben aber sofort ein neues Zimmer bekommen, dies war dann o.k.. Zimmer sind etwas eng.
Genuine Expedia guest review
Response by Petit Palace Posada del Peine
Lieber Gast, vielen Dank für Ihre detaillierte Antwort auf Expedia. Es freut mich, dass Ihnen das neue Zimmer gefallen hat und Sie mit unserem Frühstücksbuffet so zufrieden waren. Im Bezug auf Geruch kann ich mich hier wirklich nur entschuldigen und Ihnen versichern, dass dies nicht unser Standard ist. Ihre Verärgerung darüber, dass das Problem nicht zeitnah gelöst wurde, kann ich gut verstehen Vielen Dank noch einmal und wir freuen uns Sie bald bei uns zu begrüßen. Mit besten Grüßen, Chema Sánchez General Manager
Other trip Nov 2, 2015
Hans
DE
4.0 / 5Excellent
"Excelente ubicacion"
El hotel Petit Palace Posada del Peine tiene una ubicación excelente a pocos pasos de La Puerta del Sol y Plaza Mayor. La calle es peatonal, pero los taxis llegan a poquitos metros y te recogen las maletas en el hotel. El desayuno y la atención del personal muy buena. La habitacion y el baño son pequeños,pero con una buena regadera de hidromasaje. El hotel es tranquilo.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Estimado Cliente: Nos alegramos que haya disfrutado de su estancia en nuestro Hotel y recibir tan maravilloso comentarios y en lo que respecta al personal los transmitiré encantado!!. Asimismo nuestro Hotel situado en un edificio histórico ofrece distintos tamaños y distribución de habitaciones, procuramos ofrecer en todo caso la mejor de las estancias a nuestros clientes. Agradeciendo su atención y deseando nos visite pronto, reciba un cordial saludo. Chema Sánchez Director
2 night romance trip Oct 27, 2015
A Traveler
VE
5.0 / 5Outstanding
"Central"
Muy bien
Genuine Hotels.com guest review
2 night business trip Oct 25, 2015
A Traveler
CO
5.0 / 5Outstanding
"De diez"
Es la segunda vez que me alojo en este hotel. Son muy amables y el desayuno es espectacular
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Estimada Helena: Estamos encantados con tan excelentes comentarios, máxime siendo cliente repetitivo, por mi parte transmitiré a todo el personal su felicitación y esperamos seguir contando con Usted en su próximo viaje a Madrid y al mismo tiempo continuaremos mejorando nuestro desayuno para que siga disfrutando de una excelente estancia con nosotros. Agradeciendo su atención, reciba un afectuoso saludo. Chema Sánchez/Director
1 night romance trip Oct 18, 2015
HELENA
ES
4.0 / 5Excellent
"Kan anbefales, sentral beliggenhet."
Fint hotell med veldig sentral beliggenhet ved Placa Major. Hadde familierom med 1 dobbeltseng og en køye og det fungerte helt fint. Hyggelig og servicevennlig personell. Kan trygt anbefales.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear Unn: Thank you very much for choosing the Petit Palace Posada del Peine for your stay in Madrid. We appreciate your lovely comments with regards, the family room and the great location and overall we really appreciate your comments regarding our l staff. I will certainly pass on your lovely comments to my team as they will mean a lot to them.We look forward to hosting you again soon in the future! Kind Regards, Chema Sánchez/General Manager
3 night family trip Oct 16, 2015
Unn
NO
2.0 / 5Fair
"Perché 4 stelle ?"
Di buono ha la posizione. La camera era piccolissima e francamente molto scomoda. La colazione, a pagamento, di qualità ordinaria.
Genuine Expedia guest review
Other trip Sep 17, 2015
A Traveler
IT
4.0 / 5Excellent
"Flott hotell."
Supert! Flott hotell.
Genuine Hotels.com guest review
2 night trip with friends Aug 28, 2015
Morten
NO
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