All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights herePostas 17, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 241 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.6
  • Condition
    3.9
  • Neighborhood
    4.6
4.0 / 5Excellent
"Close to everything but the beds were horrible!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was perfect for location. It was near Plaza Mayor as well as Puerta de Sol. The security was good. The room accomodations was the most unpleasant thing about my stay. The room was always clean but the rooms were small and the beds were hard as rocks!!
Genuine Hotels.com guest review
3 night trip Apr 26, 2013
ABR
US
5.0 / 5Outstanding
"Great hotel for family, single people, couples."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is very good. Is a small hotel and the taxi can't drop you in front of the hotel. They need to drop you at Calle Mayor and you walk about a block away. The hotel is right next to Plaza Mayor, next to Calle Mayor and close to Puerta del Sol. Lots of places to eat and shop. El Corte Ingles close by. Breakfast right in front of the hotel and the hotel also has breakfast. The hotel is clean, staff is helpful, rooms are small but ok. I tried both the family room and a double. The family room has 4 twin beds and its ok but the roof is low. The double is more comfortable so I would recommend that. Overall the hotel was very good, convenient location and clean. I liked it and we enjoyed it.
Genuine Expedia guest review
Other trip Apr 6, 2013
Maria
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
All the glass walls in the room and bathroom made us uncomfortable. The bathroom door squeaked.
Genuine Hotels.com guest review
1 night trip with friends Mar 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Location and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location was really good, just a few steps from Plaza Mayor. The front desk clerks were really nice and helpful. Over all the hotel was a very good experience.
Genuine Expedia guest review
Other trip Jan 31, 2013
A Traveler
US
4.0 / 5Excellent
"Female travelers felt comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The location was great as it was an easy walk to Plaza Mayor and equally easy to the major Metro stop of Sol. Restaurants, cafes, and bars were reasonably priced and very accessible.
Genuine Expedia guest review
Other trip Nov 24, 2012
Lorrie
US
5.0 / 5Outstanding
"Great Hotel in the center of everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My stay was great. The staff was very friendly and helpful in pointing out sites to visit and places to dine. My room was small but very clean.
Genuine Expedia guest review
Other trip Nov 12, 2012
Robin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Room too noisy, the bed is not a double bed but two single beds pushed together. is not comfortable
Genuine Venere guest review
Other trip Oct 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Location, location, location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The most important reason for picking this hotel is its location, just a stone's throw from Plaza Mayor. We liked the hotel, the staff was pleasant, the onsite restaurant was convenient, and we didn't have any problems with our room. It wasn't a 'brand new' hotel, but the location made it well worth the price for us.
Genuine Hotels.com guest review
3 night family trip Oct 7, 2012
JKC
US
5.0 / 5Outstanding
"Easy access from the metro/plazas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was a little more expensive than I would like, but it's right on the Plaza Mayor in Madrid so I expected that. The hotel was nice, the staff at the front desk were really great, and it's close to the metro from the airport - I would recommend staying here,
Genuine Expedia guest review
Other trip Oct 19, 2012
Koko
US
5.0 / 5Outstanding
"What MORE Could You Ask For?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I had a WONDERFUL stay in the Petite Palace Posada del Peine in Madrid. It is MAGNIFICENTLY located just a few steps from the Plaza Mayor. Prior to my staying there, my one concern, given the central location was the potential noise at night. If anyone is familiar with Madrid, it can be a very noisy city. This came to naught!!!!!!! The hotel has done well to minimize any potential noise from the street. If you are looking for a clean, secure hotel without a lot of bells and whistles that is located in the heart of the heart of downtown Madrid, THIS is certainly a spot to consider. I have read other reviews of guests that have stayed here and found that their experiences had NO bearing on my and my wife´s experience. This place was clean, safe, affordable and the front desk staff could not have been more helpful.
Genuine Hotels.com guest review
3 night trip Jul 10, 2012
A Traveler
US
4.0 / 5Excellent
"Great location but not 4 star"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We booked a family suite since we had 2 adults and 2 teens. The first room we received was in a attic part of the hotel with a sloping ceiling. You couldn't walk without hitting your head. We talked to the front desk and they couldn't switch rooms until the next day. The next room was better than the first one but I wouldn't say it is a 5 star hotel. It is a great location. You walk out the door and you are in the center of everything. Madrid is a fabulous city! The breakfast buffet was good but it has a lot of pork which we don't eat.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2012
A Traveler
US
1.0 / 5Poor
"4 star hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
We were very disappointed in the room compared to my sisters. We couldn't stand up in a large part of the room because of the slant of the ceiling. Getting from one side of the bed to the bathroom was it was easy to bang your head on the ceiling and sharp corners. The curtains were not hung correctly, falling off the rod. There was no view because we were on the back side of the hotel. We paid the same price as people who had the front side where they had 2-3 balconies looking over the street. Our room was a 1 star and the hotel should be ashamed for marketing their hotel as a 4 star.
Genuine Hotels.com guest review
1 night trip with friends Jul 9, 2012
A Traveler
US
5.0 / 5Outstanding
"Fantastic place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel, loved the location, and loved the way we were welcomed, treated and helped by very friendly, accommodating and knowledgeable stuff.
Genuine Hotels.com guest review
4 night trip Jun 20, 2012
Iren
US
4.0 / 5Excellent
"Centrally located with good food and shopping near"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel and staff, clean with a good breakfast buffet. Close to all museums and to the metro. Only good things to say for them. Unfortunately, due to several festivals and celebrations closing the streets, we were forced to use the metro to get to the hotel and there we learned the Madrid metro is packed with theives. The police only laughed when we told them of our incedints and immediately did abosultely nothing, which IMHO is bad for future Madrid tourism!!
Genuine Hotels.com guest review
3 night family trip Jun 30, 2012
Seasoned Traveler
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was a great stay. It is an old hotel that has been updated with latest high tech features including a lap top computer. Location was great in walking distance of so many things. Room was small, but adequate for us with adequate room for clothing and work. The hotel was very clean and well maintained. The breakfast offered an excellent selection and was well prepared. The staff was very helpful and responsive. It was well worth the rate we paid. i would stay there again and recommend to others
Genuine Hotels.com guest review
3 night trip Jun 11, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
This hotel almost meets American standards and is ideally situated in the heart of Madrid. The closest Metro stop, Sol, is a few meters away so there is no need whatsoever for an auto. We just wished the fridge would get colder and that hotel woul provide ice for its guests.
Genuine Venere guest review
Other trip Jun 15, 2012
A Traveler
US
4.0 / 5Excellent
"Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excelent ubication. a few steeped of the Plaza Mayor. a block of the Puerta del Sol and its facilities like metro and city tours station, It's and old construction but completed renovated. The breadfast was goodly.
Genuine Expedia guest review
Other trip Jun 11, 2012
Jorge
US
5.0 / 5Outstanding
"Excellent and Superb stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was superb and the location is excellent.The staff were extremely courteous and very very helpful,especially the people at the Reception.They made our stay more pleasant.The breakfast buffet was reasonably priced and both the quantity and quality of the food was very good. I would definitely recommend this hotel to anyone going to Madrid.And I will definitely come back and stay in this hotel the next time I visit Madrid.Our family was dissappointed because we did not get to stay longer.We were on a short visit and time was extremely limited ,but we would certainly love to go and stay there again and again. We were there for 1 night(May 29th 2012).The Check -In and Check-Out process was very fast and efficient and they were just so friendly. Along with my family,I would like to thank all the staff for their warm welcome and pleasing personality. We have taken photos of the hotel and room ,but I havent uploaded the photos to my computer yet(I plan to upload them in the next couple of days) and then I will send it you.
Genuine Expedia guest review
Other trip Jun 4, 2012
Kala
US
4.0 / 5Excellent
"Convenient and Clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room and made honeymoon stay in Madrid very enjoyable. Friendly and helpful staff. Only negative is uncomfortable bed, which could be common in all of Spain.
Genuine Hotels.com guest review
3 night romance trip May 30, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"In the center of events"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfectly located, with a very nice interior design.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear Michal, Thank you for chossing for you stay in Madrid. We are very happy that your experience in our hotel was nice, and that out located permitd you visit the city walking. We hope see you again soon. Bes regards. Maria Garcia. Front Desk Manager.
1 night trip Dec 5, 2014
Michal
GB
4.0 / 5Excellent
"Excellent location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Surprisingly quiet at night in the hotel very comfortable
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Thank you for your very complimentary review of Petit Palace Posada del Peine. We are glad to hear you have enjoyed our quiets rooms just in the down town of Madrid . I look forward to meeting you upon your return. Kindest regards.
3 night family trip Sep 11, 2014
A Traveler
GB
3.0 / 5Good
"Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is in a perfect location if you want to be in the center of the action in Madrid. A lot of popular sites are within walking distance and there is a metro stop very close to it. The size of the room and bathroom was fine and exceeded our needs. The wifi signal was fine the whole time and there is a variety of television channels in different languages. We did not get the breakfast offered at the hotel because even at their discounted price we could find better breakfast food close by at a lower cost. The staff were alright. There seemed to always be someone behind the desk with some ability to speak English (our Spanish isn't great) and they provided helpful information regarding directions and using the metro. The location is great for nightlife and finding places to eat late - not great if you want to go to sleep early so bring earplugs if that's the case. One issue we had was that the mattresses are very hard and were not particularly comfortable. Also, our booking said that our room had a king-size bed and it was actually about the size of a double. I would recommend this hotel if you are in Madrid for a short stay.
Genuine Expedia guest review
Response by Petit Palace Posada del Peine
Dear guest, Firstly I would like to thank you for spending your time leaving your coments in Expedia. I am glad you liked our location and our free wifi, these are two of our strenghts. You are right about the breakfast, there are lot of options in the surroundings, but one of them with a free Buffet. About the matress, we use first brand matress (pikolin), but unfortunately we can not be for all likings. For the next time we can offer you a cover, over the matress, that will make it softer. Thanks again for your time, and for choosing us. Best regards, David Chía Front Desk Manager
Other trip Jul 6, 2014
A Traveler
CA
2.0 / 5Fair
"Shoe box"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
When booking this hotel - remember that 3 of 4 stars come from location, location and location. This was the smallest hotel room I have ever seen. 2 people couldn't pass each other anywhere. On arrival and as soon as the aircon was not running at max the room had a mouldy smell. The wall to the bath/toilet was only a slightly dimmed glass wall that in no way was sound or smell proof... Window opened to tiny courtyard with no fresh air.
Genuine Hotels.com guest review
3 night trip Jun 12, 2014
Lars
IE
3.0 / 5Good
"Lovely Hotel but very small room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, the staff are very nice and the hotel is beautiful however the room I had was very small. For one night it was ok but for a longer stay it would be too uncomfortable.
Genuine Expedia guest review
Other trip Mar 20, 2014
K
GB
4.0 / 5Excellent
"Perfect for my business trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel, fantastic bathroom, nice breakfast, only thing to say : room might be a bit small. However everything was great :)
Genuine Expedia guest review
Other trip Mar 20, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Location was perfect , staff were friendly and very helpful. Rooms great and excellent breakfast. Definitely recommend this hotel as it was very good value.
Genuine Hotels.com guest review
3 night romance trip Jan 4, 2014
Bezza
GB
4.0 / 5Excellent
"Nice hotel in perfect position"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If you're looking for a supremely well-located hotel for a night or 2, this is it. It is tucked down a narrow side-street, so not so easy to find but our cab driver had no problem (just punched the address into GPS). You have to walk with your luggage across a small plaza and around a corner to the hotel door - seriously no problem. We were only in Madrid for one night, so this hotel was perfect for us. The staff at Posada del Peine were very helpful and spoke good English. They arranged a share cab for us to the airport (a large Mercedes van) which cost us EUR26 for all 4 of us. They also stored our luggage for the day in a locked room near reception. Our room was on the top floor, so had a sloping attic-style ceiling. Looks a bit comfronting when you first walk in and I wouldn't want to spend a week there, but it is fine for a short stay. The beds were comfortable and bathroom clean with plenty of towels. Plaza Mayor & San Miguel Market very close. We didn't eat breakfast at the hotel (served in a basement area), but around the corner in a lane is a tiny cafe that serves excellent coffee + toast with jam or tomato for EUR2. Plaza Santa Cruz is also a good option for a more budget friendly meal. You will pay a premium to have dinner in Plaza Mayor, but do it once for the experience. San Miguel market is also a must, even for just a drink and some tapas - the atmosphere is amazing. The hop-on hop-off tour bus stops nearby is a great as a mode of transport.
Genuine Expedia guest review
Other trip Oct 15, 2013
Trish
AU
4.0 / 5Excellent
"Great Location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location - 50 metres from Plaza Mayor and 500 metres from Puerto del Sol - quick and easy to get around. Free breakfast buffet and wifi - all good.
Genuine Expedia guest review
Other trip Jul 17, 2013
Jackie
IE
2.0 / 5Fair
"Historic should not be run-down"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Cute idea to have a hotel in one of the old buildings in the very center of Madrid. Up the price and use the money to maintain the rooms before the only option will be as youth hostel. No access with car - AT ALL! So be prepared to haul your luggage from the nearest public garage or taxi stand. Breakfast buffet was slightly above the expected standard.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
Claus
GB
5.0 / 5Outstanding
"Great value and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location for a short stay in Madrid. Wifi was OK, if a bit slow. Even the air-conditioning worked, which can be a rarity in hotels in this price range. Breakfast was a bit basic, but loads of other places to chose from nearby. Would use again.
Genuine Hotels.com guest review
1 night business trip Jul 3, 2013
Chris
GB
3.0 / 5Good
"June 2013"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Initially they had my friend and me in a double bed; not ideal as we're friendly but not that close! The concierge changed the room without question and service was very good. The room was small (to be expected in a city centre hotel) but clean and well appointed, except for the "bathroom" which was basically a glass screen with a door. Location is superb, a few metres from the Plaza Major, but there is only pedestrian access to the entrance. Breakfast was fine. Rate was reasonable at €130 per room.
Genuine Hotels.com guest review
1 night trip with friends Jun 21, 2013
Mop1960
GB
4.0 / 5Excellent
"Great location and super friendly, odd room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in a very strange room that was all painted black and sloped down so that you couldn't really stand up in at least half of it. And we kept hitting our heads! And the "black out curtains" really weren't thick at all so if you're sensitive make sure to bring something additional to hang over the window. Great neighborhood though, easy to get around from there.
Genuine Hotels.com guest review
3 night trip Jun 5, 2013
A Traveler
GB
1.0 / 5Poor
"Left after 12 hours"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Upon arrival at the hotel around 11pm, we were greeted with the aroma of toilet and the check in staff made no attempt to talk to us in English. On entering the 4th floor room which was dingey, a non fresh smell wafted and opening the small window the smell of greasy cooking blended in. We knew straight away that this was not the place for us. Returning to reception, we were given keys to another room, 2 floors down, but identical in layout and the smell remained. We were shown a third room on the 1st floor which was no better. Grudgingly slept the evening on the 2nd floor room and the next morning after booking another hotel we checked out. Reception did not ask why or requested any feedback. Standards must have slipped since the hotel was given its 4* (some places it is 4* plus) as it would struggle to get a 2* rating based on the quality of the fixtures and fittings, room comfort, helpfulness of staff etc. The new hotel which is only a 3* on hotels, far exceeded our expectations and would have given it 5*. Moving hotels saved the weekend even though it was an extra expense. I would not recommend this hotel to anyone who is looking for a getaway at a good price for a city break in Madrid. There are much better places to stay than here for similar money.
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2013
Rob and Yvonne
GB
2.0 / 5Fair
"Great location and staff. Rubbish room."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were very helpful with advice on where to eat and how to get about. The location is superb right by the Plaza Major. It was just the room! We booked a family room that sleeps 4. As there was just the 3 of us I thought we would have plenty of space but the room was in the roof space with a sloping ceiling making getting around difficult.The lowest point was only some 750mm The problem was made worse by the fact that one of our party is 1.9m tall so walking around upright was impossible except when entering the room or the bathroom. The window is tiny with no outlook at all. The bathroom had a shower tray and wetroom screen. When you turned on the "hydroshower" the room was flooded in seconds. I'm sure they have some lovely rooms with Juliet balconies as seen from the outside but the room we had is no more than a storeroom with beds. If booking this hotel ensure you specifically request that you do not have the room with the sloping ceiling.
Genuine Expedia guest review
Other trip Feb 16, 2013
Vincent
GB
5.0 / 5Outstanding
"Madrid Comfort Break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are friendly and helpful, room comfortable, and breakfast good.
Genuine Expedia guest review
Other trip Nov 7, 2012
paul
GB
3.0 / 5Good
"A mixed bag"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
An excellent central location, but with the drawback of night time noise. The rooms are quite small for two people. Curiously there are no hooks of any kind to hang outdoor clothes, or in the bathroom. The bathroom basin has nowhere for soap and no plug - this is not just a missing plug but a feature, so you cannot fill a basin of water for a wash. Odd, given the hotel's theoretical committment to environmental protection. The staff were pleasant and professional, dealing immediately with requests for extra pillows and a blanket, and responding helpfully when we asked to change our room. A very good buffet breakfast was excellent value for money.
Genuine Expedia guest review
Other trip Oct 31, 2012
A Traveler
GB
4.0 / 5Excellent
"Great for a weekend break"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was right by the Plaza Mayor so fine if you want access to restaurants/bars for some meals as a base. We used the hotel to visit Las Ventas, primarily, so got the Metro from the Airport T4 for €13.80 to cover 2 days tourist travel. Nearest Metro is Sol and it's just a brief walk to the hotel. The hotel was a nice mix of modern and historical. The Aircon was a bit weird - had to turn it up to 30C to cool the room (counter intuitive!). The bathroom has a glass door that doesn't lock - no big issue. Was staying with a friend so it's a shame that the two single beds could not be separated from each other. Blackout curtains were great. Laptop provided in the room was very useful for checking email and looking up info regarding tourism in Madrid. Staff spoke reasonable English which is lucky as my Spanish is poor. Bought tickets for the Tourist Bus from reception for €20 each which allowed an open-top-bus tour of the main tourist sites. Nearest Tourist Bus stops were Sol and just on Calle Mayor.
Genuine Expedia guest review
Other trip Jul 22, 2012
Alex
GB
4.0 / 5Excellent
"location, location, location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
smaller rooms (apart from the triples) ... reasonable balance between cost and quality
Genuine Hotels.com guest review
2 night trip Jul 5, 2012
A Traveler
GB
4.0 / 5Excellent
"Great location, good hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is perfectly positioned between Plaza de Sol and Plaza Mayor, walking distance from most of the main sights and the Metro is easily navigable from Sol. The hotel is a nice mix between thoroughly modern but also keeps some of the old structure such as old wooden beams. We had a room on ground level so were worried that it may be noisy as was next to the street but the double glazing shut all the noise out and the room was very comfortable and cleaned daily. The buffet breakfast was very good, with a wide range of fruit, cold and hot food, hot drinks and juices. There is also a water machine which is handy to fill up water bottles daily. Staff were good, but not overly friendly, but this is typical Madrid! All in all, great location and a great hotel for the cost.
Genuine Expedia guest review
Other trip Jun 19, 2012
Helen
GB
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The location of this hotel couldn't be better... right on the edge of Playa Mayor & within walking distance of everything. Staff were polite & helpful. The bathrooms were really large with lovely walk in showers. A nice touch was that there was a lap top in our room. Havng the balcony was a bonus too. The room was spacious & the beds were comfortable. On the down side: 2 mornings though we didn't have hot water from the shower. Also our bathroom ceiling was leaking.
Genuine Expedia guest review
Other trip Jun 8, 2012
Yasmin
GB
4.0 / 5Excellent
"Central but delightfully peaceful hotel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
You couldn't ask for a more central location. The hotel is on a small street that runs between Puerta del Sol and Plaza Major. Despite that, it's very quiet - you'd never know it was so bustling outside. Our room was small but stylish, so no complaints. With a couple of exceptions, the reception staff are terribly indifferent. That said, I'd happily stay here again.
Genuine Expedia guest review
Other trip Jun 6, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel next to plaza Mayor"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best Location and a very friendly Receptionist Cristina, who did her best to give us a nice room! Was really helpful. Location of Hotel is great, rooms are quite small.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Dear guest, we are absolutely delighted to read your fantastic feedback regarding Front Desk. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective and feedbacks like yours encourages us to continue working hard. Maria García- Front Desk Manager.
1 night romance trip Apr 23, 2015
Reto
CH
4.0 / 5Excellent
"Excelente ubicacion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Petite Palace Posada del peine es una excelente opción en lo que a ubicación se refiere, el trato del personal es amable y el desayuno es de excelente calidad, sin embargo yo he reservado una habitación doble, y al llegar se me asigna una habitación con una sola cama, al solicitar la habitación con dos camas me fue realizado un cargo de 20 euros por noche, a todo lo demás bien.
Genuine Hotels.com guest review
2 night business trip May 3, 2015
Carlos
GT
4.0 / 5Excellent
"great location, nice hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
the location is great, right in front of Plaza Major. You can walk to the any place. the building is a bit old, so it may bother you, scents and ventilation stuff.(for me, it was OK) breakfast was good. some hotels do not provide satisfied breakfast, but this one was good-enough. most-likely, I am good with everything. I will definitely visit again.
Genuine Hotels.com guest review
1 night business trip Apr 28, 2015
SEUNGWOOK
KR
4.0 / 5Excellent
"좋은위치의 적당한 가격."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
무엇보다 좋은 위치. 마요르 광장 바로 옆. 아토차 역에서 택시로 11유로. 약 20분 거리. 깨끗한 객실. 단, 숙박당일 날씨가 덥다가 쌀쌀해졌는데도 호텔 냉난방 시스템 운영이 유연하지 않아서 난방이 안 됐음. 그래도 친절한 스탭 덕에 추가 담요 및 작은 온풍기를 빌려줘서 춥지 않게 잘 지냈네요.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
친애하는 고객, 귀하의 의견을 공유 할 수있는 시간을내어 주셔서 감사합니다. 우리는 곧 다시 우리 호텔에 오신 것을 환영 희망! 감사합니다, Maria Garcia. Front Desk Manager
1 night family trip Apr 9, 2015
A Traveler
KR
5.0 / 5Outstanding
"המלצה חמה"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
מלון מקסים במיקום הכי טוב שיש
Genuine Hotels.com guest review
5 night family trip Apr 4, 2015
Meirav
IL
2.0 / 5Fair
"Katastrophe Bett."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
Lage ist hervorragend, Hotel ist ein bissen gebraucht und kann unmöglich einen 4 Stern Hotel sein, ehr 2,5 - 3 Stern. Das wichigste bei Übernachtingen ist wohl das Bett und hier war es eine Katastrophe. wir haben nie so einen harten Bett erlebt und das Hotel war nicht in der Lage einen Top mattress zu finden oder einen Zimmer miot einen bequemer Bett. Frühstück ist OK. Wir werden nicht zu dieser Hotel zurückkehren den wir besser schlffen möchten. Wir befürchten das dieser Qualität Bett ist gleich bei alle Hotells in dieser Hotellkette.
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Maria Garcia. Front Desk Manager.
3 night romance trip Apr 3, 2015
Lars
AT
3.0 / 5Good
"Centralbelligende hotel i rolige omgivelser"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Der var stille på værelset på trods af beliggenheden. Badeværelset har et problem, fordi man ikke kan lukke døren ordentligt og man ikke kan være privat. Det er ikke ok. Morgenmaden var fyldig og god, men lokalet var for varmt og der var dårlig luft. Der blev fyldt op af manglende mad, men ikke til tide. Der manglede overblik. Fjernsynet kørte i lokalet i kælderen og det var generende. Stram op. Dørtelefonen er for meget. Der må findes en anden løsning på at komme ind.
Genuine Hotels.com guest review
4 night romance trip Mar 30, 2015
Kirsten
DK
4.0 / 5Excellent
"świetne położenie hotelu jako baza wypadowa"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
kolejny raz w Madrycie - zwiedzanie następnych - jeszcze nie widzianych zabytków
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Szanowny Kliencie, Dziękujemy za Twój komentarz. Mam nadzieję, że cię znowu zobaczyć w naszym hotelu. Dziękuję. Pozdrowienia.Maria Garcia. Front Desk Manager
1 night romance trip Mar 15, 2015
wojciech
PL
4.0 / 5Excellent
"Top Lage! Prima Hotel!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
bei unserem aufenthalt wurde die rezeption renoviert. es war offensichtlich für die mitarbeiter etwas stressig.sie waren nicht besonders freundlich. frühstück ist zu teuer!die dame beim frühstück wirkte wie ein feldwebel!extrem unangenehm! zimmer supertoll. sehr sauber! die lage des hotels ist nicht zu toppen!grossartig! direkt am plaza mayor! man ist sofort mittendrin!
Genuine Hotels.com guest review
Response by Petit Palace Posada del Peine
Lieber Gast, bitte senden Sie uns Ihre Meinung über Ihren Aufenthalt in unserem Hotel, für uns ist es sehr importnate, weil sie uns helfen, unsere Dienstleistungen zu verbessern. Wir arbeiten daran, unsere Einrichtungen zu verbessern, sind wir froh zu wissen, dass Sie schon an unserem zentralen Lage und Einrichtungen, arbeitet unsere Mitarbeiter täglich, unseren Kunden gerecht zu werden, so bedauern wir den Eindruck, sie tragen konnten. Danke. Ein Gruß.Maria Garcia. Front Desk Manager.
4 night family trip Mar 2, 2015
A Traveler
DE
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