It was absolutely wonderful and the staff, great I enjoyed every aspect of my stayGenuine Expedia guest review
Twenty dollars to park in a small, cramped, undersized parking structure which did not have ANY available spaces since it was also public paid parking, -which was cheaper by the way, is problematic when the actual safety of your vehicle is in question. No care was taken to maintain private, adequate spaces for hotel patrons controlled by parking passes. […] This was the worst possible parking available. Read moreGenuine Hotels.com guest review
"Downtown and close to freeway on ramps"
The Hilton is a lovely hotel. The modern decor is relaxing. Some people in our group had trouble with noisy parties on their floors, but we did not. The front desk was very helpful. The parking is a little expensive, but it is downtown.Genuine Hotels.com guest review
Awesome experience!! Room is clean and bed is so comfy!! This is the hotel ou must stay while you are in town!!!Genuine Hotels.com guest review
Clean room and excellent service in the executive suitesGenuine Hotels.com guest review
Our room had an AMAZING VIEW! Everything was near the hotel, restaurants, McEnery Convention Center, Movie Theater, etc. Really loved the room service as well.Genuine Expedia guest review
"Great place to relax"
Great location. Great places to eat in walking distanceGenuine Hotels.com guest review
"Lukewarm water, noisy ice machine"
Won't be staying here again. We took showers at night and in the morning and neither time could we get hot water. The room was at the end of a hall and right across from the ice machine which we could hear all the time. Very disappointing for a Hilton!Genuine Expedia guest review
Had a great stay . Will be backGenuine Hotels.com guest review
"For visitors of San Jose Convention Center"
The front desk staff was very helpful. I didn't particularly like the lighting in the room.Genuine Expedia guest review
The first time I stayed at the Hilton it was a horrible experience and I swore I would never book again, nothing worked in my room, however I am happy I did. This time around was much better The only thing I would change are the pictures in the room as a picture of a keyboard is just plain ugly. The staff is very friendly as I was in town with my son […] for a Shark's game. Go Sharks!!! Our room was clean and the front desk even asked us if we wanted a high or low floor and what kind of view we wanted. Thanks again Hilton! I will be back soon. Read moreGenuine Hotels.com guest review
the room was very dated kind of creepy feeling and the windows were dirtyGenuine Hotels.com guest review
"5 Star Service"
Just had a 3 day stay and I can't say enough good things about my stay! The service was better than any 5 star hotel I have ever experienced. Great location and close proximity to many good restaurants.. one of my favorites, being Scott's Seafood Restaurant. The hotel restaurant, both service and food, was exceptional.Genuine Hotels.com guest review
There were no problems with our stay. The staff was all very nice, the room was clean and comfortable, the buffet breakfast was good. The surrounding area had a lot of good restaurants and neat little places.Genuine Hotels.com guest review
Super Clean, very modernGenuine Hotels.com guest review
Stayed here for class reunion. They put us on the executive floor, and we were able to make use of the lounge suite. Staff were great when we came in at 3am with bags of tacos and ate in the bar area. Room was very nice as well.Genuine Hotels.com guest review
The hotel was nice and the customer service was great. However, when we checked into our room we found a dirty diaper rolled up near the window on the floor next to the curtains. That was discusting! Also when our room was cleaned on Friday they did not empty the trash. We had left over food ect. Both evenings our room key would not work and we had […] to go down to the front desk to get new ones, this was very inconvienent. Other than that our stay was great. Read moreGenuine Hotels.com guest review
The room was just ok, the remote for the T V did not work, received a new one and it did not work. The wireless did not work. Other than that it was just ok, the room was clean and comfortable.Genuine Hotels.com guest review
My room was immaculate and peacefully decorated. I was extremely comfortable. I really liked that this hotel had a laundry room. The executive room was also extremely convenient with a copier/printer/scanner. The breakfast was delicious. The pool was much too small but the gym was well equipped.Genuine Hotels.com guest review
"Good downtown location,"
Enjoyed our stay, very nice, had music at night in lobby/bar area, the only drawback was the long trek to access parking lot, no access from main lobby elevator.Genuine Expedia guest review
Very nice hotel. Staff was excellent as was the restaurant.Genuine Hotels.com guest review
Very friendly staff and very comfortable rooms!Genuine Hotels.com guest review
The hotel was clean, comfortable, quiet, with friendly staff! Need more Hotel information in the rooms like gym and pool and hours. Parking was too expensive.Genuine Hotels.com guest review
Clean comfortable convenient. Parking expensive each day. Otherwise not disappointed.Genuine Hotels.com guest review
Hotel amenitiesGenuine Hotels.com guest review
"Beautiful hotel, great for business or family!"
The hotel was lovely and perfectly maintained. We were upgraded to the 16th floor, the Exexcutive level and had access to the Executive lounge where they served a very full breakfast, appetizers in the late afternoon and dessert after dinner (they do not provide dinner of course). They have a very small indoor pool but enough for our grandaughter. The […] only reason I gave them a 4 instead of a 5 is that they never came to do up our room. My husband had put the DND sign out for me and I took it off at about 9:45 am but they never came back by. Maybe I was supposed to call them, I don't know. The staff were all very helpful and friendly. I would return in an instant! Read moreGenuine Expedia guest review
we had a great stay at the hotel. we would stay again in the future.Genuine Hotels.com guest review
"Great convention center room"
Attended a Tony Robbins conference with 6000 other people. So glad I stayed here because I could get out of bed and walk over to the convention. Sold out quickly. Comfortable and clean. Wished they would staff more during a sold out weekend! Internet free only in upper lobby. Parking has a fee. Restaurants are a bit of a walk and room service ends at […] midnight. I'd stay here for a conference again. Read moreGenuine Hotels.com guest review
This hotel was fantastic! I would suggest to anyone paying the extra money and staying at an executive suite just so u have access to the lounge .... Worth every penny!Genuine Hotels.com guest review
"Tried hard to please"
My reserved executive room was not available upon my arrival, so I was put in a lower floor room with all the perks of executive. Staff worked hard to help me out and comped parking fee. I was here for a big convention. The problem most had was that the hotel was not prepared for all the people showing up for the event. Elevators were broken or breaking […] down as the days went on and the hotel restaurant ran out of food. I would stay here for the location in the downtown area. Hopefully they will have fixed their problems for the next event. Read moreGenuine Hotels.com guest review
"LOCATION CAN'T BE BEAT"
EXCELLENT AND COURTEOUS SERVICE....LLD BE NICEOCATION IS PERFECT FOR DOWNTOWN CONVENTION CENTER.....A LITTLE MORE ATTENTION TO HANDICAPPED PARKING WOULKD BE NICEGenuine Expedia guest review
the staff was awsome!! I would come back. the rooms were clean and and veiw over the city was very nice.Genuine Hotels.com guest review
pool was a little smallGenuine Hotels.com guest review
Stayed in the "Executive Tower King" and the room was spacious and clean. Valet Service was prompt and professional. Received complimentary breakfast and the food and service were good. Although it was your continental breakfast, there were always 2 staff members patrolling and busing. One of the cons, which is not really a big deal, is their pool is […] really small. Surrounding area of the pool is small as well. Read moreGenuine Hotels.com guest review
"not worth it"
In room dining was not good at all and expensive for poor quality food. Bedspread was dirty and mattresses noisy and uncomfortable. Elevators were horrible, super slow to get to each floor, or broken. Concierge service was laughable and parking was so limited I ended up parking blocks away and still had to get hotel parking charges removed from my final […] bill. Would not stay here again, nor would I recommend it. The only good thing about it us its convenience to the convention center. Read moreGenuine Hotels.com guest review
"Nice and Modern"
This place was clean and comfortable. Good location for our purpose. I would stay again.Genuine Hotels.com guest review
"Near Sharks Statium"
You have to pay for internet... $10.00 per night. =( You also have to pay for parking... $19.00 per night. =(Genuine Hotels.com guest review
"Clean and neat"
Not the fanciest hotel you'll find, but a great location and very comfortable.Genuine Hotels.com guest review
there was major construction going on right next door. When I checked in on a saturday afternoon, a jackhammer was the last thing I wanted to listen to. It will be much better once its complete.Genuine Hotels.com guest review
"Beautiful hote, very convinent."
The hotel is beautiful and modern. It is near plenty of restaurants in walking distance and the dining and bar downstairs was wonderful. Had some hiccups during our stay. The bathroom had marks on the walls that made it appear dirty and there were streaks running down the sink area making me think it was not properly cleaned. We had also wanted to order […] breakfast and left our order on the door overnight as instructed but when it came time for our breakfast, we noticed they were late and realized they didn't even take our order off the door. Although they had delivered the food rather quick and it was very delicious, it made us late for our plans that day. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice Hotel, great location!"
I enjoyed my stay at this hotel the location was perfect and close to entertainment and a variety of restaurants. My only issue was the price of the hotel. The hotel was overpriced. They didn't offer hotel shuttle service as the other neighboring hotels did. Overall the hotel was very clean.Genuine Expedia guest review
"Norcal Marathon Stay"
I stayed at the Hilton because it was only a few blocks from the starting line. They didn't hassle me about checking out a little late, which was nice because I had just run a full marathon and was moving a little slow. The only complaint I have is the hotel was a little noisy. I could hear doors slamming, guests in the hallway, footsteps upstairs, […] and the toilet flushing in the room next to mine. Normally this wouldn't have been a huge issue, but my alarm was set for 5:30am and was hoping for a very quiet room which it wasn't. Oh...attention Hiltons in the Bay Area.....Direct TV doesn't televise the Giants game! At least not on the stations in the room. Comcast televises all games. The only logical conclusion is hotel management must be comprised of Dodger fans and this is a conspiracy :) Read moreGenuine Hotels.com guest review
Excellent location--adjacent to the San Jose Convention Center & has restaurants for breakfast, lunch & dinner.Genuine Hotels.com guest review
The hotel was clean and quiet. We were impressed. It's connected to the convention center and has underground parking that connects to the hotel. Stayed at Hilton Union Square - San Francisco before and was impressed. Would definitely stay again.Genuine Hotels.com guest review
A clean and comfortable business hotel. We were on holiday and needed a room to overnight convenient to the airport and in this regard the Hilton fitted the bill. But for a leisure trip, the hotel lacks ‘holiday’ ambiance.Genuine Hotels.com guest review
Nice, area. Very bad service in the hotel bar where empoyees prefer chatting with some instead of offer service to the rest. Room not cleaned on everyday basis.Genuine Hotels.com guest review
"Room clean and bed very comfortable"
I recommend...Genuine Hotels.com guest review
スタッフが全般的にフレンドリーでした。タクシーの手配もきちんとしていたし、近くのコンビニの場所をゆっくりと丁寧に説明してくれました。また、朝食でも当たり前のことではありますが、コーヒーのおかわり等笑顔で対応してくれました。Genuine Expedia guest review
Great hotel and good location. Advise for budget travellers. Cheaper hotels have free parking, breakfast and WiFi. Here you have to pay for those things.Genuine Hotels.com guest review
No geral foi uma boa estadia, tudo muito limpo, quarto muito espaçoso e staff do hotel cordial. Defeitos grave só a falta de um estacionamento gratuito, e ainda por cima bem caro!Genuine Hotels.com guest review
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