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The Observatory Hotel - Sydney -33.86127, 151.20383
89-113 Kent Street, Sydney, NW, 2000 Australia
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Guest review summary
- 4.8 Average rating: All Trip Types
- 100% Recommended
- 4 Reviews
- 5.0 Hotel Service
- 5.0 Room Comfort
- 5.0 Hotel Condition
- 5.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (4) | 4.8 |
| Business | (0) | 0 |
| Romance | (1) | 5.0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (3) | 4.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Babysitting or child care
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Full-service health spa
- Health club
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (secure)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Spa tub
- Steam room
- Wedding services
Business & Event
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
- Technology helpdesk
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Blackout drapes/curtains
- Cable television service
- CD player
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Double sink
- DVD player
- Hair dryer
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe
- In-room safe (accommodates laptop)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Non-smoking only
- Pay movies
- Phone
- Premium bedding
- Private bathroom
- Rollaway beds
- Separate bathtub and shower
- Slippers
- Smoking permitted
- Television
- Television Internet access (surcharge)
- Turndown service
- Voice mail
- Welcome amenities
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Elevator/lift;
- Gift shops or newsstand;
- Media library;
- On-site medical assistance available;
- Smoke-free property;
- Swimming pool - indoor;
- Tennis on site;
- Tours/ticket assistance;
- Wired (high-speed) Internet access - surcharge;
- Wireless (high-speed) Internet access - surcharge
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pet deposit required | |
| Pet fee charged at hotel/condo |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Recreation
- Aerobics nearby
- Basketball nearby
- Bicycle rentals nearby
- Dock nearby
- Golfing nearby
- Golf lessons available nearby
- Helicopter/airplane sightseeing nearby
- Horse riding/rental nearby
- Personal watercraft nearby
- Pilates classes/instruction nearby
- Racquetball/squash nearby
- Running track/path on site
- Sailing nearby
- Scooter/Moped Rentals nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Volleyball nearby
- Water skiing nearby
- Whale-watching nearby
- Windsurfing nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
Deluxe City View
All rooms include All rooms include
- Air conditioning
- Bathrobes
- Bathroom phone
- Blackout drapes/curtains
- Cable television service
- CD player
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Double sink
- DVD player
- Hair dryer
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe
- In-room safe (accommodates laptop)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Non-smoking only
- Pay movies
- Phone
- Premium bedding
- Private bathroom
- Rollaway beds
- Separate bathtub and shower
- Slippers
- Smoking permitted
- Television
- Television Internet access (surcharge)
- Turndown service
- Voice mail
- Welcome amenities
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Deluxe King City View Room
1 king bed. Premium bedding. Desk. In-room safe (accommodates laptop). In-room safe. Wireless (high-speed) Internet access - surcharge. Wired (high-speed) Internet access - surcharge. Television - Cable service. Television. Pay movies. DVD player. Telephone. Voice mail. CD player. Clock radio. Minibar. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Double sink. Makeup/shaving mirror. Bathroom telephone. Designer toiletries. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Non-smoking rooms only.
All rooms include Accessibility featuresSuperior Cityview
One king, one queen, or two twin (single) beds; 200-thread cotton linens. 46 square metres. Overlooking Observatory Hill or Walsh Bay. Décor is different in each room. 19th-century botanical prints. Plenty of natural light, as well as eight floor and wall lamps. Dark mahogany furnishings, with a large armoire and a work desk that opens to reveal a makeup mirror. Marble bathroom with deep tub, separate shower with two heads, twin vanities, heated towel rail, detachable hairdryer, large mirror, and art prints.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to City Centre
Built on an iconic harbour and bordered by the expansive Royal Botanic Gardens and Domain parkland on the east, the city centre offers shopping experiences from the sophisticated to the bargain basement, with restaurants and cafés to match. Backpackers, international visitors, and the local business crowd all rub shoulders here.
see all hotels in City CentreNearby Activities & Points of Interest
Less than 0.5 mile
- Done Sydney Observatory - 300 yards
- The Rocks - 400 yards
- Downtown Business District - 500 yards
- Museum of Contemporary Art (MCA) - 500 yards
- Sydney Town Hall - 500 yards
- Circular Quay - 700 yards
- Customs House - 800 yards
- Museum of Sydney - 900 yards
0.5 - 1.0 mi
- Sydney City Centre - 900 yards
- Sydney Aquarium - 900 yards
3.0+ mi
- Sydney Rose Bay Seaplane Base (RSE) - 3.4 miles
- Sydney Kingsford Smith Intl. Airport (SYD) - 5.6 miles
- Kingsford Smith Airport - 5.9 miles
- Bankstown Airport (BWU) - 13 miles
- Palm Beach Seaplane Base (LBH) - 20 miles
Reviews
Filter by:
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All (4)
- Recommended (4)
- Not recommended (0)
"Sydney's Hidden Gem"
Reviewed by C of Edinburgh on Sep 16, 2009
My girlfriend and I decided to stay at the Observatory as it was slightly away from the city centre and also as it was one of the Orient Express hotels. We were certainly not disappointed, from the minute we walked into the hotel to the moment we left 7 days later everything was as it should be. The rooms were spacious, the staff attentive without being overbearing and the breakfasts were superb. I would have no hesitation in recommending this hotel and will be staying here the next time we go to Sydney.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Wonderful Hotel"
Reviewed by a Hotels.com guest on Apr 13, 2009
The Observatory Hotel was outstanding. The service was wonderful, the room was beautiful, the concierge desk was very helpful and knowledgeable. We had a lovely tea, which is served daily, although requires a reservation fairly considerably in advance. Our only complaint was that the hotel restaurant is closed on Sundays and Mondays and was completely booked for the other days of our stay. Absolutely worth the money.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"nice experience"
Reviewed by Adam of USA on Aug 26, 2007
We enjoyed the Observatory - the service was high octane - and where we are more do it yourself type travelers, we were pleased with the attentiveness of the staff. The concierges were very helpful in general, though the day of our checkout we returned to get our bags from the cloakroom and were soaked from the rainy day - we asked if we could quickly change before our flight and were offered the cloakroom as a matter of ease. We are no fuss, and did not want to take all our bags to the spa, so we changed there, but we commented that if we were in our 40s instead of our 30s, the concierge would NEVER have offered to have us change in a luggage storage room. That was the least classy of of our overall good experience. Great location, great room (though we'd have liked a better view than the tennis courts). Overall, I would recommend the hotel for older travelers, younger people may like less fuss.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Underbar lyxavslutning på Australien-vistelsen"
Reviewed by Å of Lund on Jan 13, 2009
Som slutkläm på vår tre-veckorssemester i Australien bodde vi på Observatory Hotel, lite för att vi inte skulle deppa ihop på slutet för att vi snart skulle lämna landet. Hotellet uppfyllde verkligen våra förväntningar på lyxhotell. Sagolik miljö, fantastisk pool, tillmötesgående personal, små lyxiga gester som att det låg kakor och jordgubbar och väntade på tonåringarnas rum; allt medverkade till en fin upplevelse. På morgonen kom våra vänner, en familj med två barn, och åt frukost med oss i den magnifika matsalen, inga problem, bara glada miner. Observatory Hotel är ju inte billigt, men kan verkligen rekommenderas om man vill ha något extra någon gång och få känna sig lite utvald.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews