All hotels in Punta Cana, Dominican Republic
1 room, 2 adults
You can collect Hotels.com® Rewards nights herePlaya Bávaro, PO Box 3177, Punta Cana, La Altagracia, Dominican Republic, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 765 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Day on the beach, ( 24hour stay)"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay. Great beach. Food was fine My room was perfect, excellent view of the beach(beachfront ) staff were very good
Genuine Hotels.com guest review
1 night trip May 5, 2015
A Traveler
US
2.0 / 5Fair
"This is NOT a foodies dream paradise!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The food was terrible and the staff was not friendly and knowledgeable. Also, the resort is the oldest one of the island so its dated.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We appreciate your comments about our hotel, we regret that we cannot be your a liking in service and facilities we offer, and we are not meeting their expectations. Similarly we give you a welcome your review as we know it is thanks to them that we are able to provide full and satisfying stay for all our visitors. We have the hope to have him back and show how well you can pass along to our team of Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 24, 2015
yoly
US
2.0 / 5Fair
"No room at Barceló Bávaro Beach, rating for Palace"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were disappointed at Barceló Bávaro Beach but Barceló Bávaro Palace was very pleasant. Our vacation happened to be on school vacation week. So we reserved Barceló Bávaro Beach specifically because it was adults only so we are not surrounded by kids. We arrived the hotel just after 3pm and were told our room is at the Barceló Bávaro Palace, the family hotel next door. We produced a copy of our Expedia reservation for an ocean front room at the adults only hotel but they insisted there was nothing they can do. There was just no room available at the adults hotel. We had no choice but to checked in at the Palace. No attempt was made to compensate us in any way. Our room 1114 was on the ground floor in a dark corner farthest away from the beach with only a partial glimpse of the water from afar. We tried to make dinner reservations but the only times available were either before 6pm or after 10pm and some restaurant had no availability at all during our entire stay. We tried to make dinner reservations at the adults only hotel, but were told we cannot because we were not staying at that hotel. If you have not saved a beach chair with towels or other personal effects by 10am, it would be just about impossible to find one available. Wifi cost extra, it's expensive. It's only for one user at a time, not per room. Rooms need Do Not Disturb signs. Cleaning staff tried to enter our room several times one morning while we were still in there.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Greatly feel the negative perception has led us and that does not correspond to our overall performance and in no way is the memory we want that you take away from your stay with us. We ensure that the welfare and satisfaction of our guests is our main goal. We will take every point mentioned to improve our company and we assure you that we work hard to regenerate, as we seek perfection and excellence in our services. We hope we get another chance to show how well you can you can be with us. Warm Regards. Sandy Pfeil Director.
Other trip Feb 23, 2015
GC
US
4.0 / 5Excellent
"Great Resort"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We visit Punta Cana often and this is one of our favorite places to stay. I like the variety of restaurants, and the ability to walk around the complex.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, It is our goal as a company keeps to all our satisfied customers and hopes to serve effectively in each visit you make to us. Thank you for let us know by this route its beautiful experience and how well you been with whole team Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 23, 2015
Jane
US
3.0 / 5Good
"Let down by Barcelo"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I've stayed at Barcelo properties and loved them! However, this was a HUGE disappointment. Friendly staff, but my room had maintenance come twice for issues, the food was dull and without variety. Our best meal was at the airport the day we left. Beautiful weather and beaches, but stay elsewhere.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you very much for your positive coment about his most recent visit to our hotel , we are really happy to read that our facilities exceeded their expectations. We appreciate your recommendation and hope to have the opportunity to receive again in the future. Warm Regards. Sandy Pfeil Director.
Other trip Feb 21, 2015
Kris
US
3.0 / 5Good
"Great Location, Not so ALL Inclusive"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms and maid staff where wonderful, the buffet style breakfast, lunch and dinner offered a large choice to select from, but most foods were cold or dried up. Eat in the several restaurant's required a reservation , a dress code and were not always part of the "all inclusive", The beach and pool areas are great, and entertainment in the evenings (10 pm) was good, usually a 1 hour show. There is a shuttle to bring you from one section of the compound to another. There was a lot of beach activities that not many chose to participate in, but volley ball and Botche (?) Ball were active.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are proud to know that all our efforts to make your holiday a pleasant memory worked, we strive daily to offer a superior quality service our customers deserve. Humbly all staff say thanks for choosing us, and on our part we hope to see you soon. Warm Regards. Sandy Pfeil Director.
Other trip Feb 19, 2015
Dave
US
3.0 / 5Good
"Beautiful location, not for foodies."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The location of this resort can't be beat. Beautiful beach and the resort is well maintained. We visited the 2nd week of February and the weather was perfect. Also nice is that when you stay at the Adult's only section, you also have access to the Bacelo Palace Deluxe. That being said, I see a few areas that need improvement. First of all, the food. Buffet food was just not good. We have been to other all inclusives in Mexico and the food was at least decent. Not so at the Barcelo in Punta Cana. We also ate at the Chez Gourmet, the italian restaurant and the Santa Fe steakhouse. The steakhouse was the best out of all of them. The language barrier is also very frustrating. I understand that the native language is Spanish but you would think they would have at least 1 person on staff fluent in English. Trying to get towels was a very difficult experience. We had 2 bath towels and 1 washcloth. Not a hand towel or bath mat to be found. The rooms are spacious and the beds are comfortable. The bathrooms, however, need updating. The tub/shower combo is raised up so it is a very large step to get in and out. And, since there was no bathmat, you have to step out onto a tiled floor with nothing to grab onto. Over all, it was a decent vacation but did not quite meet my expectations.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We have read your comments and we appreciate greatly their assessments, as they are part based on what corresponds to our growth as a company, and continuously give up on any point that our visitors may think it is not convenient for our welfare. Every day we strive to serve them properly so that our guests do not lose hope of returning to visit. Warm Regards. Sandy Pfeil Director.
Other trip Feb 19, 2015
Karen
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We enjoyed our stay. Just a few things, the shower door, hard to get to the faucet to turn on, shower/tub could be better. When we got there the fan was not working and the clock but the staff fixed them both right away. Food was good but could be hotter some was not hot enough. Internet was not good, they need to update so not so difficult or expensive. For the airport to leave was a horrible experience almost 3 hours in the line, it was a mess. Everyone was late to their plane, something must be done about how they have it. We have traveled a lot and never had it so bad.
Genuine Expedia guest review
Other trip Feb 18, 2015
James
US
3.0 / 5Good
"Beautiful facilities, Food not good."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We just returned last night from a 4-day vacation at the Barcelo Bravero Beach resort. All of the resort facilities are beautiful and very well-maintained. The room we stayed in (Superior King) was huge! It had tile floors (felt so clean), the bed was very comfortable, and it was very quiet (never heard a sound from other guests). Overall, we were very disappointed with the food at the resort...therefore the cost for the "all-inclusive" was not worth it for us. The buffets (and that's all you can get for lunch and breakfast) did not have very many appealing options, there were flies all over it, and almost all of it tasted horrible or did not have much taste at all. Fortunately, we eventually found the La Brisa buffet (open only for lunch) and we really liked the rotisserie chicken & the grill-to-order meat station. The fresh fruit was also very good. We ended up skipping breakfast (because no good options) and just going to LaBrisa for an early lunch at 11:00 every day so we could avoid all the other buffets. The "a la carte" restaurants for dinner (must have reservations) were very good. There was no way to get snacks, like pretzels/nuts/popcorn between meals, at the pool, or at night while drinking alcohol. You are not allowed to take food out of the restaurants (there isn't any snack food anyway) and there is a very limited selection in the shops and the room mini-bar is extremely limited. That being said, we had a great time due to 84 degree weather & beautiful resort
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the perception has had on the buffet, but other than that our customers have the options of going to the hotel Palace where our Snack Bar 24 hours, and the call 19 where we also offer delicious lunches for all our customers, equally we going to make sure to revise this point mentioned by you, as our highest priority is the satisfaction of our customers. We greatly appreciate the fact that you have chosen as a hotel for a vacation and opinion provided. We remain at your disposal to accompany us on a future occasion to enjoy our services. Warm Regards. Sandy Pfeil Director.
Other trip Feb 18, 2015
KM
US
5.0 / 5Outstanding
"very happy with staff & facilities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very impressed with the professionalism of staff & friendliness. Plenty to do & good food & drinks. Some things were not included in package, but we didn't have a problem with that. Lovely hotel, beach - highly recommend.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are of opinion to say that every customer who gives us his opinion do we improve every day the quality and service of our hotel, your feedback is extremely important to grow as a company. We hope to welcome you again in the near future. Warm Regards. Sandy Pfeil Director.
Other trip Feb 18, 2015
lola & paco
US
4.0 / 5Excellent
"Birthday getaway"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay. Very beautiful layout and right on the beach. We enjoyed access to the Barcelo Bavaro resort, which was a brief 10 minute walk, where we enjoyed the Italian restaurant one night and the seafood restaurant another night. The entertainment was good although the disco was nice not a lot of people go there but still a nice time.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, With great enthusiasm we express by how happy this makes us see their shared experience in this community, and give us your view about hotel concerned. We are pleased to have the honor of inviting another opportunity to our Barcelo Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 17, 2015
T
US
5.0 / 5Outstanding
"Terrific resort, wonderful beachfront property!!!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My girlfriend and I had fabulous 7 days at the resort. Positives: Beach-very well maintained, clean beach, water very clear and warm. Golf-Fantastic golf course on the resort itself, you pay for cart usage (65$ instead of $145, further discounts apply if booking 4 outings in advance). Pool-clean and big. Plenty of chairs. General cleanliness of the hotel overall. Negatives: Food- Outside of fruit food was subpar (Ex: Lobster very dry, Steaks very thin and small, etc.) Service- Majority of personnel is nice enough (just pleasant enough) though we would expect more smiling and not once were we told "Hola" first though always got reply when initiating while walking the property. Some staff (especially in restaurant reservation department) was very unpleasant to deal with. You felt as if they are doing you a huge favor while booking your dinners and activities. Overall terrific experience, positives outweigh the negatives significantly. Will be coming back next year.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are glad you have chosen our hotel for your holidays and you have liked, we apologize for any inconvenience you may have had with any of our services, we want to thank you for your suggestions will consider each point mentioned. We have thoroughly read all your comments as they are important to us as a responsible and professional chain that we are, and on behalf of our entire team we extend our invitation to return to enjoy all the charisma and kindness offered by our country. Warm Regards. Sandy Pfeil Director.
Other trip Feb 17, 2015
Mike
US
5.0 / 5Outstanding
"Great hotel and very courteous staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we just got back home and all in all we had a wonderful time. The intertainment staff was so much fun. Thank you Amelie, Orlando, Alvin, Gerald they were so much fun. During our stay my husband wound up in a wheelchair and I want to give Luna a big THANK YOU it was a stressful situation and he told me not to worry about a thing he would take care of us and he did. Guest services was also a hugh help, when we had to see the staff dr one of the staff members went down with us and stayed with us and saw that we had transportation to and from. This is a wonderful resort and the property is beautiful. The only down side we had rain every day, but I talked to Orlando about that and he ordered sun for me and about 10 min. later we had sun.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for your compliments, our staff will always seek a way to please you our company's goal is to exceed the expectations of all who visit us. We seek the satisfaction of all our guests, thank you for choosing us. Warm Regards. Sandy Pfeil Director.
Other trip Feb 16, 2015
Char
US
5.0 / 5Outstanding
"Beautiful resort. The most relaxing vacation ever!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This resort was just the right size. Not too large and not overcrowded! Nice people and very peaceful.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing Barceló Bavaro Beach holiday, we are proud to be part of your wonderful experience. We look forward to have you with us again. Warm Regards. Sandy Pfeil Director.
Other trip Feb 13, 2015
pat
US
4.0 / 5Excellent
"Better Than Expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice facility, comfortable and quiet beach scene, pool scene was low-key and convenient,plenty of spots to hang-out and chill. Restaurant reservation process a bit of a chore (guest services staff the least friendly of all we encountered), yet the restaurant staffs were very pleasant. Food quality was bearable and choices were plentiful. Resort paid particular attention to germ-control (Purell distributed at every restaurant entrance). Acess to outside tours/activities convenient. Golf onsite was a big plus with a challenging course that was in good shape. Transportation onsite (Bavaro Tren) for resort was the least convenient aspect of trip-no one never knew when it would arrive-so you were always debating to walk or wait. I would go back to this resort. I liked the location and the fact that the grounds were extensive and well-kept. This was not some little hotel placed in a crowded hotel-concentrated area.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the impressions that has been our services, we can ensure that the image has been taken from us is not representative of our overall service, we appreciate your comments, as they give us the impetus to continue improving. Thank you for choosing us Warm Regards. Sandy Pfeil Director.
Other trip Feb 12, 2015
jerseysilverblz
US
5.0 / 5Outstanding
"Fabulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel property was amazing. Staff very fun and attentive. Beach well maintained, lounge chairs provided. Pool is huge and beautiful.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, The greatest advertising we can have is the voice of a satisfied customer, so we strive to give them the best, the commitment of our company is to always leave a beautiful memory. Warm Regards. Sandy Pfeil Director.
Other trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"Very good resort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Barceló Bavaro Beach was a very nice resort at which to stay. The grounds were beautiful and the room was very nice! It was an "all-inclusive" yet a couple specialty restaurants, a few premium liquors, wifi, and the spa were not included. I'm guessing this is the case with most all-inclusives. Tipping was included and we felt no pressure whatsoever to tip but we did anyway just because we like to. Overall, it was a great stay and I would definitely recommend Barceló Bavaro Beach.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, From all the team at Barceló Bavaro Beach thank you for taking the time to write about your stay at our hotel, we take pride and joy to know that we can make your experience at our hotel was magnificent and unique. we are working hard to exceed the expectations of all our valued guests. Warm Regards. Sandy Pfeil Director.
Other trip Feb 11, 2015
Roger
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Execellent place, the views, the restaurants, the staff, ect. Everything was excellent. Totally recommended...
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, First of all, we would like to express how good it makes us feel that we could see that we can fill your expectations with regard to infrastructure and services in general. Thank you for choosing us as a holiday destination. Warm Regards. Sandy Pfeil Director.
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a wonderful time. Adults only was beautiful with great beach & pool. Very comfortable room. Nice surprise was the nightly shows and entertainment only drawback was cig smokers public areas.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We take this beautiful opportunity to thank you for choosing a unique vacation destination, our duty is to always leave a positive memory of your stay with us. Thank you for choosing us, we hope to see you soon. Warm Regards. Sandy Pfeil Director.
Other trip Feb 8, 2015
bob
US
5.0 / 5Outstanding
"Winter getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I celebrated our 20th Wedding Anniversary in October 2014 and decided to take a trip to celebrate. The Barcelo Bavaro Adults Only resort was fabulous! The food, the service, the rooms, the beach is absolutely gorgeous and we had perfect weather. The a la carte restaurants were all fabulous too! We had a great time here and can't wait to go back.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Please know that is a big compliment for us to know that you are pleased with our services, as each of our employees work hard, like you we want other clients also enjoy. We will continue with the hope of finding some other time. Warm Regards. Sandy Pfeil Director.
Other trip Feb 8, 2015
Tricia
US
3.0 / 5Good
"Unfriendly Staff"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived and the King Size bed that the room was reserved with was not available, They told me and my Wife to sleep on separate beds and they would change the room on the following day. Room was changed on the following day after spending 2 hours lugging luggage and waiting for them to prep everything. Rooms look like they havent been painted in years, rust and water warping throughout on the molding. Staff is half decent, they work as if they have to and dont take an imitative to go the extra mile.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Through this we want express our sincere apologies, our purpose as a company is to improve the prospects of our guests regarding the quality of service and treat. We are a company committed to exceeding the expectations of everyone who visits us, we hope to have another opportunity to demonstrate how well can you stay in Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 5, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall the hotel was ok, the food was not so good, the staff was not very accommodating.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"Great facilities and lots to do!! - Food subpar"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We recently traveled to Barceló to take a winter vacation and get out of the snow. We were overly impressed by the cleanliness, friendliness of staff, and attention to detail on the resort. We have travelled many other places at other resorts, but never to the Dominican Republic. The main thing from our trip which Barceló should change is the lack of quality food. The dinner reservations you make usually provide a decent meal, but many of the side dishes, salads, and desserts are lacking flavor or attention to detail. Everything looks amazing when it is served but I had a hard time finding many items that I would eat twice. Also, there is a Hard Rock Café which we were excited to eat at, but when we checked it out we were told that it is just a t-shirt shop and they don't actually have a café. If you are used to room service or being able to eat food by the pool or on the beach, this is not your place. All food must stay in the facilities and room service is not all-inclusive unless you pay for upgrades. Compared to other all-inclusive resorts, Barceló is excellent in all categories but food quality and flavor. However, you will not have a problem getting drinks!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Each day we realize that it is thanks to your feedback that we are able to achieve our goal, continuous improvement of our service and the satisfaction of our valued guests we are proud to read experiences like yours. We hope to serve you again in the future, with the friendliness and courtesy you deserve. Warm Regards. Sandy Pfeil Director.
Other trip Feb 4, 2015
Mark
US
4.0 / 5Excellent
"Nice beach and pool"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay and the hotel has a lot of restaurants however you need to book well in advance to get a reservation. The buffet was hit and miss, we had good meals and not so good meals. There are many amenities between the Beach and the Deluxe Palace however you have to really look for them and no one even told us that we had access to everything at the Deluxe Palace until we started questioning it. The pool and beach were pretty clean and plenty of lounge chairs to choose from. The evening entertainment was good for the few shows we saw but we found they started to late at night and we were just to tired to stay up to watch them. The housekeeping was disappointing. We had to call numerous times to have our towels replenished, coffee & sugar replenished, bar fridge restocked, and we even had to wait until 6 pm before our room was cleaned one day. None of the house keeping staff spoke English so when we had questions they couldn't help us.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We give you with all the pleasure that identifies us thank you for taking the time to describe and give us your feedback, we will evaluate with detail each point mentioned and thus continue to improve the quality of our company. You are cordially invited to return to enjoy another wonderful experience with us. Warm Regards. Sandy Pfeil Director.
Other trip Feb 2, 2015
Roberta
US
3.0 / 5Good
"Not Very Happy with stay for the price!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If you speak English and have reservations or are planning on staying here, I would definitely learn some Spanish. Terrible language barrier. Very few employees understood English and even less spoke any.Our housekeeping lady would take our towels and then decide? which ones to replace.Some days we were missing washclothes, sometimes hand towels,sometimes the floor mat,and sometimes the bath towels.It was always a surprise.I would purposely not put towels on the floor because it said that was the only way they would take them and surprise they would be gone and not replaced.One day I spent 30 min in our room waiting for towels after trying to speak with a house keeper who never showed eventhough she said she would be there in 5 min.I eventually called guest services.I had to call everyday for towels except one and that was another day that i talked to a house keeper who happened to be cleaning the room next to us.15 min later she came to our room,no knock just put her key card in and walked in.Our mini bar we didn't use except for the water that they would put on top of the cupboard,2 juice boxes, and the tortilla chips.Chips were restocked once and she kept putting coke zero in the fridge eventhough I didn't even drink it.Eventually she couldn't fit anymore in there so she started putting them next to the fridge.They had drink menus at each bar that were the same, but it was always a surprise what you would get. Order a drink at one bar different taste and color at another.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We have thoroughly read the comment, and like you all our customers are important and as a responsible and professional string we want to extend our sincere apologies for any difficulties you have encountered during your stay. For us it is very important the experience of our customers, we will consider their assessments for continuous improvement in a future stay. Warm Regards. Sandy Pfeil Director.
Other trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Decent hotel, great beach & views,and overall is very nice
Genuine Expedia guest review
Other trip Feb 1, 2015
paul D
US
5.0 / 5Outstanding
"Great hotel, good food and incredible service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have nothing bad to say about this resort . Me and my girlfriend stayed at the adults only side and I recommend it if your not traveling with kids. It was quiet and relaxing. Beach is as beautiful as they get and the pool is clean and relaxing. The buffet is good with so many varieties that you can always find something tasty to eat . We are at 3 of the restarants that were included the food was great at all 3. We did feel like we were forgotten about at la chexs restaurant because it took 2 1/2 hours to finish our meal but we weren't in a rush to get any where so it was fine. The language barrier isn't anything to worry about there is always someone around who speaks what ever language you speak. I can't wait to to go back and enjoy the sun and fun again.
Genuine Expedia guest review
Other trip Jan 29, 2015
mike
US
3.0 / 5Good
"Upgrade!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We opted to stay at the Adults Only section to have a romantic get away. The room (4025) was nice but the bathroom was dated and in need of attention, the sliding door on the closet was stuck but worked ok for us. Building 4 is on the end of the resort so the walk was a little long to the lobby area where the restaurants and bar area is. After a week we upgraded to the Bacelo Palace (same resort) oceanfront with hot tub, well worth the $. You want the Club Premium package no matter what! Was disappointed that the "all inclusive" isn't unless you pay a little extra or have the premium room. The beach is nice but noisy! Helicopters and party boats all day but it is a form of entertainment. Overall it is a good value.
Genuine Expedia guest review
Other trip Jan 27, 2015
david
US
1.0 / 5Poor
"Poor service"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
With only 50 characters there is not enough for me too truly give my experience. This hotel is not a good with customer. Very poor communication nobody tells what to do or how the hotels works with restaurants or excursion. Basically here is your key,map and that's it. Would not recommend. I don't think anyone there even smiled the whole time. Either not good employees or very poor morale.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the impressions that you has feeling, thanks for taking the time to describe their experience, Barceló team works hard to meet the needs of each customer, therefore your feedback is so important to us because they help us to improve. We hope you give us the opportunity to provide care and quality you deserve at a future visit. Warm Regards. Sandy Pfeil Director.
Other trip Jan 26, 2015
DO
US
5.0 / 5Outstanding
"Great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time relaxing on the beach and even went parasailing
Genuine Hotels.com guest review
3 night trip with friends Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, beautiful beach, gourmet food"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were disappointed when we first arrived. Had booked an ocean front room, which turned out to be far from the beach. You could see the beach, but we expected to be on the beach if they say ocean front. Complained to the front desk, after some discussion with the manager, we were moved to an ocean front room. Which they call premium class - so don't expect to be "on" the beach unless you order premium class. The room they gave us was awesome and the vacation from there on was wonderful. This is our 4th visit to Punta Cana, first to the Barcelo, it turned out to be THE BEST. The food at Chez Gourmet and Las Brisas was second to none. Fine dining for sure. We will definitely be returning.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, It is a great pleasure for us all to know that you enjoy of an unforgettable experience, we are committed to provide personalized service and able to deal with situations that may disrupt the well being of our guests. Cordially invite you to return to enjoy other holiday with the wonderful team of Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Jan 20, 2015
Paul
US
3.0 / 5Good
"Great beach, bit huge and noisy."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pros: 1) Beach: the beach is very long, with palm trees for shade. We found that there were plenty of chairs always available. The beach was clean, and when seaweed accumulated, there would be a group hotel staff very efficiently cleaning it up. 2) Entertainment: If you want a hotel that provides great live entertainment, this hotel did very well. But the discotech is at the family hotel, so a bit of a walk o 3) Proximity to airport: it is relatively close to the airport. 4) Wifi: no available wifi in the lounge area, always had to purchase if you wanted to use it. Cons: 1) House wines: we aren't wine snobs, but could not drink the wine. We ended up buying bottles of wines each night for dinner. They also had champagne in the mornings and some vodka for bloody mornings, both of poor quality, I think the champagne was only 7%. 2) Beach: I found the beach to be loud, lots of party boats will pass blasting the music. The views are also obstructed due to the fact that there are floating structures, where boats dock. 3) Food: buffet food had lots of variety, so was what it is fine. The restaurant food is a 4 on a 10 scale. I didn't like any of the food, and stuck to eating lobster wherever we went. TIP: the lobster is included. Note: two of the hotels were not included, the Asian and French places. And when we arrived some restaurants were all booked for our stay. Recommend this place for families or large groups, barely, definitely not for cute romantic getaway
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the impressions that you has been of some of our services because our number one priority is to achieve full satisfaction of each customer, we are committed to give the best service to make your stay a wonderful memory. We want to have another opportunity and show how nice it can be your holidays. Warm Regards. Sandy Pfeil Director.
Other trip Jan 20, 2015
Anita
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is great quiet place for adults to relax. Only thing is to have to walk or take train over yo their Palace for dinner and all activities
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest We are very happy to know that you enjoyed your holiday at our resort. On behalf of our entire team we want to let you know that is welcome at all times. Warm Regards. Sandy Pfeil Director.
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Overall a good hotel"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very disappointed bc we reserved a room with. King bed and while checking in, we were informed they did not have that room available and so we got stuck with a room with a double bed. Very upset about that bc we booked our hotel and room 4 months in advance. Also, hotel staff was just ok, not super friendly. But besides that, the resort itself was very nice and clean. Great beach!!!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest We really appreciate you for sharing your experience regarding your stay at our hotel, we felt really sorry about to know that you do not enjoy your holiday as you plan, we would like to inform you that each point be delicately studied, and Barceló and his team are working very hard for the good of our clients. Warm Regards. Sandy Pfeil Director.
Other trip Jan 18, 2015
A Traveler
US
3.0 / 5Good
"Stay was great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
New Years eve party was not as good as last years, not allot of dancing like last year. Maybe because no American music was played like last year
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest On behalf of our entire team we want to thank your preference when choosing our Hotel as a destination for such an important holiday occasion, we are always ready to receive your comments, as we consider each point is important and we work on it. It will be an honor for us to have it again another time. Warm Regards. Sandy Pfeil Director.
Other trip Jan 8, 2015
love to golf
US
4.0 / 5Excellent
"Very relaxing, wonderful beach and pools"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
very good experience, my only complain is that in the bar located at the beach they didn't want to serve me a drink because I was wearing my bath suit and I didn't have a shirt. Food at restaurants is not as good as expected.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Thank you very much for your time for this review, the opinion of our customers is very important and is very helpful for us, your comments are a motivation to keep working hard as we have done so far. It will be a pleasure to welcome you to our facility again. Warm Regards. Sandy Pfeil Director.
Other trip Jan 7, 2015
Luis
US
5.0 / 5Outstanding
"First Time to the Dominican Republic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was my intent to vacation at a resort to relax and to enjoy the ocean. I wanted to be left alone and did not want to experience any pressure of any sort. After arrival, I met with guest services and they made me aware of other activities and tours that were available if I was interested. That meeting allowed me to schedule a tour to Santo Domingo that was very enjoyable and worthwhile. The food buffet was delicious and had a great variety to choose from. The rooms were clean and close to the well maintained beach. This hotel and its staff helped me achieve my vacation objective. I greatly enjoyed my stay, will recommend this hotel to my friends and intend to return again.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest We want to thank you for letting us know that our services filled their expectations as well as the friendliness of our staff, we work hard for you and other visitors get back to homes full of satisfaction . We are pleased to invite another opportunity to visit our facilities. Warm Regards. Sandy Pfeil Director.
Other trip Jan 3, 2015
David
US
4.0 / 5Excellent
"A nice getaway."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Relaxing, no agenda type of vacation. Beautiful views from the room, beach, pool, restaurants and the bars. A great way to unwind and do absolutely nothing.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Our priority is to make the stay of our customers the most satisfying and memorable of all, thank you for your comments as they are our push for further progress. We hope to see you on your next vacation in our Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Close to the beach. Can participate in many activ."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed 5 nights and did one trip to Saona island. Sailed with the catamaran, flue with the ultra-light as a passenger. Went snorkeling, ate good food, especially the local fruits.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Thank you for choosing Barceló Bavaro Beach, and share your comments with us. We are very happy to know that you enjoyed your overall holiday with us. Hope to see you back here again to enjoy all the facilities we have for you. Warm Regards. Sandy Pfeil Director.
Other trip Dec 30, 2014
A Traveler
US
2.0 / 5Fair
"Pass on this hotel"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Room horrid...transferred to new room...located next to entertainment area. Told no other options. 1st night rats running through vents. 2nd night sick during lunch....Good is horrid at this resort. 3rd & 4th days housecleaning ran out of towels. No towels left in room 2 days in a row.....weird. hotel resort is very pretty but food and service is horrid. Hotel was not full, yet they ran out of towels. Weird!! Everything additional charges....not sure if I had been willing to pay additional $200 a night if the rooms and service would have miraculously gotten better. That is what is advertised all through resort. But at $4000 for 4 nights...I couldn't do it. This was not my first all inclusive resort in Dominican.....Just the worst. Parting gift intestinal...and woke up to overwhelming Clorox smell. I thought it was the water....but more I think probably the vents. Vacation horror.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Let us express our apologies for not meeting your expectations, our concern is always try our visitors the best picture of us. We are a company committed to make your holiday memorable and we work every day on this, we hope to have with us a new opportunity. Warm Regards. Sandy Pfeil Director.
Other trip Dec 28, 2014
Sharine
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
So relaxing. Beautiful pool. Good food choices. Easy access to everything. Only downside is no hot tub
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Caribbean paradise at Barcelo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was the best all-inclusive hotel I have ever stayed at. The beach was incredibly beautiful!
Genuine Hotels.com guest review
7 night trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing beach and superb hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From arrival to departure, everything about this experience is five stars. The beach is spectacular: fine white sand, calm and clear ocean with no high waves, breathtaking views. Excellent beach activities: yoga at 10, games till noon, beach aerobics at 12, dancing or zumba at 3, etc. The hotel is luxurious, our room had everything and more: new stylish furniture, modern art pieces, tons of pillows, bathrobes and slippers, all imaginable and unimaginable toiletries, like disposable razors and show shiners, toothbrushes and toothpaste, nail files and combs, and tubes of body lotion. There was a jet tub on the balcony with sea salts, free mini-bar, and a coffee-maker. Four big buffet restaurants and 5 restaurants provided an unforgettable culinary experience. The food was fresh and organic and tasted wonderfully. The choice of seafood items and exotic fishes and meats was unparalleled. I am not a fan of deserts, but they looked fantastic. The staff was so friendly and helpful that we were tempted to tip everybody, but they didn't do it for tips. They are just one happy people, ready to dance and sing any minute. Speaking Spanish could be really beneficial, but we coped with English.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest It is a pleasure to thank you for sharing your experience with this social community. We are proud that has enjoyed throughout his stay of kindness and courtesy we offer. We are happy to welcome you for your next vacation at our hotel. Warm Regards Sandy Pfeil Director.
Other trip Dec 24, 2014
Marina
US
5.0 / 5Outstanding
"Great place and terrific getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All staff gracious, particularly Sra. Santa. She made out vacation so memorable!!! Gracias!!!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest First we want to thank you for taking your time to share your comments with this community and let everyone know how good your holidays were in our facilities and with our staff. We just hope this is not your last experience with us and take into account for your next vacation. Warm Regards. Sandy Pfeil Director.
Other trip Dec 23, 2014
Jill
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall this was a great experience and great hotel. The beach was easily accessible, if you are young and are looking for a place to party. The adult only section may not be for you. It is really relaxing with many options. Some food places are better than the others but overall it depends on your taste for food.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Thank you for offering your opinion to this important community, we are delighted that you have enjoyed your stay in our hotel. We hope to have another chance for you to visit our property. Warm Regards. Sandy Pfeil Director.
Other trip Dec 16, 2014
Stephen
US
4.0 / 5Excellent
"Beautiful beachfront resort!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
There was always something to do between this resort and its child-friendly, sister resort, the Palace. Nice pool, although it would have been nice to have a swim up bar at the adults only resort. Good food, friendly staff, decent nightly entertainment and breath-taking beach views! The only thing that could have have made it better was a cleaner room.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest We are very grateful to see embodied experience during your stay with us, seeing how great it felt to feel the personalized service we provide to each of our guests. We work based on consent to each of our visitors and they feel comfortable in choosing us like a holiday destination. Like any company that values its customers, we hope to see them again. Warm Regards. Sandy Pfeil Director.
Other trip Dec 14, 2014
Rachael
US
5.0 / 5Outstanding
"the be s t"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
enjoyable!very nice!workers are friendly. all the food very delicious. all beer and wine you can drink . i will go back to this hotel again. shows are excellent!beautiful beach!the only complain i have is the massage is 35USD,but not that great!it is good time to go now!how much words i still have to write....
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Thank you for choosing us as a hotel for a vacation, we value that you take part of your beautiful time to devote a few lines expressing the world their experience. We are a company we work to meet the expectations of our customers, always giving good service to our guest for they stay pleased. You are cordially invited to come back and visit, we hope to see them again. Warm Regards. Sandy Pfeil Director.
Other trip Dec 13, 2014
savi
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was very nice and the food was ok in terms of the general buffet restaurant. The other hotels were difficult to reserve and the rooms were clean and nice for the most part. The beach was very nice and they made it a point every morning to clean the beach and seaweed that accumulated on the shore. The food was OK and since I did not get a chance to make a reservation at the other two restaurants I am not sure that all the food was as mediocre. Anyhow, overall I would recommend this hotel.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We deeply appreciate the opportunity you took to express your opinions about the experience you had while at Barcelo Bavaro Beach and we assure you that we will be taking your feedback into consideration as we believe that there is always room for improvement. Best regards, Sandy Pfeil, Director
Other trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have been here many times. The beach is wonderful, the food good, (lots of restaurant choices as well as buffet), live music (bands and a piano bar).
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, It is a real reward for all our teams because we daily work to satisfy all our guests’ needs and requests. We are so attached to a warm welcome for our dear guests, and we are really happy that you have enjoyed your experience with us. We hope to joyfully greet you soon, Best Regards, Sandy Pfeil Director
Other trip Dec 3, 2014
Jane
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Like it !!! Cant believe there is so nice place on the planet ... People very nice and kind ,resort -beautiful ,I would go again !!!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service Sincerely, Sandy Pfeil Director
Other trip Dec 3, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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