All hotels in Punta Cana, Dominican Republic
1 room, 2 adults
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Playa Bávaro, PO Box 3177, Punta Cana, La Altagracia, Dominican Republic, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 824 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.4
4.0 / 5Excellent
"Fantastic all inclusive."
Had a great time, especially since it was adults only. By the last couple days, my stomach couldn't handle the food anymore. There's some room for improvement in their food department but overall, I loved the Barcelo. I will be back!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest Thank you very much for your positive collaboration on your most recent visit. We are very sad to read that you could not eat your last two days because we do not strive much so that our guests are happy, but knowing that you enjoy our adult only hotel we were delighted to see you another time waiting on your next vacation. Warm Regards. Sandy Pfeil Director
Other trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
Great beach, excellent food especially in restaurants that require prior reservation. Upgraded room was spacious, clean, well appointed. Very good entertaining evening program. Access to both Barcelo Beach and Barcelo Palace is an excellent setup. There was not a boring moment. All the staff was very pleasant and helpful. Spa and massage was experience for itself. There was not a thing to complain. Internet was unfortunately not included, but was available, fast and not terribly expensive.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are delighted that you enjoyed each of the services provided at our Hotel Barceló Bavaro Beach. Our main goal is the satisfaction of our customers, we are very grateful that you could enjoy our facilities and our food in general, we are very happy for the opportunity we had to serve you and look forward to serving on another occasion in our hotel Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director
Other trip Mar 13, 2015
Alex
US
4.0 / 5Excellent
"nice staff good view, good beach, buffet not good"
excellent I have so much fun time great view location and exelent beach staff the best food no good
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, As a team we appreciate you taking the time to share your comments with the community expedia.com We appreciate your comment and regret caused the problem with the internet service, we are working to improve our services to our customers, we hope to have the opportunity to serve another time. Warm Regards. Sandy Pfeil Director
Other trip Mar 13, 2015
patricia
US
4.0 / 5Excellent
Beach and pool areas were beautiful. Spa massage was one of the best I have had. Service was quick and friendly most of the time but there were exceptions. (As there always are) Communication when trying to order in English was the biggest hurdle. Saw several shows and definitely recommend Circus. The snorkeling and shark swimming excursion we booked with our local Expedia/Blue Travel rep was fantastic. Our local support from Expedia couldn't possibly have been better.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We appreciated that you take your time to tell us how good your vacations with us were. Thank you very much for all your comments regarding to our resort. Your feedback will encourage us to continue providing the high level of service we believe our guests deserve. We will be happy to receive you again in our resort. Warm Regards. Sandy Pfeil Director
Other trip Mar 13, 2015
Shelley
US
2.0 / 5Fair
"Barcelo vacation March 5 to March 11, 2015"
No information was provided all arround the hotel. for instance if the bar closer to the looby do not accept person without shirt, you don't know until you go an ask and get embarras when say no! very dissapointed. The food was okay. we went to a spanish restaurant to eat paella and it was terrible, the worst paella i ever had in my life and I told the server. smachi and it seems it was cook a couple days before. I did not like the food.The hotel is over rated
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback. We apologize for any inconvenience caused during your stay, we value your comments and we will follow up on your comment, hoping you will give us the opportunity to serve you another time. Best Regards Sandy Pfeil Director
Other trip Mar 13, 2015
Jose
US
4.0 / 5Excellent
"Lovely and relaxing"
This was our 4th trip to the DR but our first to this hotel. We found the hotel to be quite nice and the grounds and beach to be very beautiful. The staff was courteous and helpful. We opted for the Club Premium level, which although we didn't take advantage of all its perks, was still the way to go. We would recommend building 2, 3rd floor rooms, which have a commanding view of the gorgeous beach. Beach chairs were plentiful. Pool chairs more in demand. Bar service was available poolside only, not on the beach. A majority of the reservation dinner restaurants are on the Palace side of the resort, and we chose to book 4 of our meals upon check-in. They were all very good. The resort appeared to be accessible for all guests, which is nice. We utilized a private transport to and from the airport, which is convenient and efficient.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing our hotel Barceló Bavaro Beach to enjoy their holiday in his fourth trip to Punta Cana. For us it is a great privilege to have that we can meet your expectations in terms of services provided, we are pleased to know that he could enjoy our facilities and could feel the love of our working staff who are always ready to serve and fill your days of happiness. We hope to see again in the future. Warm Regards. Sandy Pfeil Director
Other trip Mar 11, 2015
thomas
US
5.0 / 5Outstanding
I thought overall it was a great experience. The only issue I had as a westerner was the fact that wifi was not ready available. It was pretty costly. Other hotels in the area have this service provided. The property grounds were vast and if u did not know that you were in another country, you would not have realized it by staying at the Barcelo. I would take the trip again and maybe next time get a tour of the property (management could do a better job of advertising those at check in) to take advantage of all the great activities that the resort offers.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are grateful for the confidence you have to choose us as a tourist destination to enjoy your vacation. In the Hotel Barceló Bavaro Beach are very proud of your good comments about our facilities, we deeply regret the inconvenience with the internet, we will work to improve that point, we hope to have the opportunity to serve another time to continue making your holiday an unforgettable moment. Warm Regards. Sandy Pfeil Director
Other trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great vacation"
My boyfriend and I stayed there 5 days and had an incredible experience. Everything and everyone was very nice. I guess they can improve on wi-fi and available for everyone, but I enjoyed my vacation more not having internet.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, On behalf of all our staff we thank you for sharing your nice comment with the online community. We are very happy to know that their vacation was an unforgettable moment and thank you very much for highlighting the friendliness of our people who work very hard to satisfy our customers. And very apologize for the inconvenient of the Wi-Fi, we are working to give the best service that our guest deserve. Hoping to be with you in your next vacation. Warm Regards. Sandy Pfeil Director
Other trip Mar 10, 2015
ella
US
5.0 / 5Outstanding
"The entire resort is very beautiful."
Excellent experience. One of the best vacations we ever had and we're married 50 years. Can't beat the value. The entertainment was so so but we didn't go there for that. The beach, 85 degrees with trade winds, azure waters, palm trees and without exception, very friendly staff made this a most memorable vacation especially since we left snowy, icy and rainy USA.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are glad to know that you have had amazing vacations with us. We are happy to know that you enjoyed your holidays in our resort and thank you for taking the time to give us your comments about our services, we appreciate your comments and we will improve for the full satisfaction of our guests because you are our greatest satisfaction. Thank you for let us know that you really loved our resort and our general services. Hoping to serve you again. Warm Regards. Sandy Pfeil Director
Other trip Mar 10, 2015
Betty
US
5.0 / 5Outstanding
"Great Vacation at a wonderful resort"
Traveled to Barcelo Bavaro Beach in early March and my boyfriend and I had a wonderful stay. The adults only section was quiet, peaceful, with a beautiful pool area and a gorgeous beach. The staff was great. Yes, we had some language barriers, but a vast majority speak enough English to help you. They are very attentive and welcoming. We had the buffet every day for breakfast and lunch, and we had dinner at the buffet on our first night. We were fortunate to book the sit-down restaurants for our other nights, although we would have been happy to have the buffet dinner again. There is plenty to chose from at the buffet for all three meals. Yes, there is repetition of the dishes from day-to-day, but we never had a problem. The quality of the buffet food is good. Some reviews here really speak harshly regarding the food, but we do not agree. It's buffet, with good variety, and good quality. The sit-down restaurants have better quality food. We ate at Chez Gourmet, Lindo Mexico, Coral Seafood, La Brisa, and La Dolce Vita (Italian). Coral Seafood was a waste of time as it is a buffet salad bar and dessert and the food was only so-so. The others were great. Service was excellent, wait staff was attentive, ambiance was spot on. We really enjoyed all the food options at this resort (buffet & sit-down). The room was nice, plenty of space eith a seating area and a balcony. Bathrooms were so-so, but clean and functional. We didn't spend a whole lot of time in our room.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback. Thank you very much for your positive collaboration on his most recent visit. I'm really happy to read that our service team, our location, your room and your experience with each of our restaurant. We hope to be with you on another occasion to make you feel at home in our house Dominican Republic. Best Regards Sandy Pfeil Director
Other trip Mar 9, 2015
Sue
US
4.0 / 5Excellent
"Nice rooms, had beautiful weather enjoyed it"
Hard to communicate sometimes, staff doesn't understand English to well, feel they should know 2 languages there if they work at the hotel. Drinks were weak and mixed drinks made wrong. Beer could be colder.Food at buffet needs to be kept warm. Need more entertainment there at nights show lasts only 1 hour. Should also have some things going on at the pool side.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, On behalf of our hotel Barceló Bavaro Beach we thank you for sharing your experience with the online community. We apologize for the impression that it could be perceived by the language barrier with some of our staff members. Please allow us to inform you that most of our employees have a good knowledge of many languages, including English, French, Italian, German, Portuguese and Russian, also remind you that our first language is Spanish, however our staff work is being trained to improve in all aspects in order to provide better service to our guests. We hope to see you with us in your next vacation. Warn regards Sandy Pfeil Director
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Beautiful beach. Nice restaurants. Helpful staff. Excellent pool. Will definitely return
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you very much for your positive collaboration on his most recent visit. It is an honor for us if we want to return to our island, we would like to visit our hotel again to enjoy each and every one of our services and each of our staff work. Best Regards, Sandy Pfeil Director
Other trip Mar 9, 2015
Rick
US
4.0 / 5Excellent
"Beautiful Beach!"
We stayed at Bavaro Beach for 5 days recently. The hotel property is beautiful and well maintained. We got a really great room, even booking at the lowest level. We were ground floor, which we liked for the convenience, and had a partial view of the ocean! The room was very close to everything, but also very quiet. The room was basic, but good enough for us. The shower/toilet area was tiny! We knew to make our restaurant reservations as soon as we checked in, even before we had the bellhop take us to our room. The breakfast buffet and lunch buffets were mediocre to us, but we are used to American style food. Seeing stewed carrots and chickpeas at breakfast was ... different. We didn't have any problems with the water or food - nobody got sick in any way. Our meals at the restaurants were quite good, and made up for the disappointing breakfasts and lunches. The staff is very friendly, and the bartenders make good drinks. I found when I used Spanish to order my drinks were even better. The adult side is really quiet, which we wanted. When we did go over to the Palace Deluxe side we were impressed with the size and variety of shops. It was fun to look in them before and after dinner. We watched a couple of the shows on the adult side at night and had fun with them. The circus show was really good! We booked our airfare and hotel transfers with Expedia and were so glad we did! It made the process of getting to and from the airport so easy.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you very much for all your comments regarding our resort. I really appreciate your kind comments about our services in all departments. Your feedback will encourage us to continue to provide the high level of service we believe our customers deserve, let's congratulate each of our team who helped to make your stay with us is a very pleasant moment. For us it is a pleasure to read your comment and see that you had such a nice experience makes us feel full of pride, because the main objective of our work is that you can make the most of our work, thanks to share it with the online community. We look forward to serving you another time in our hotel Barceló Bavaro Beach. Warn regards Sandy Pfeil Director
Other trip Mar 6, 2015
Suzy
US
4.0 / 5Excellent
"ok"
We have upgraded to the ocean view, but we're placed far away from the ocean, on the ground level. We couldn't even see the ocean. The buffet is always cold, the food is just blah. The drinks are watered down. The overall experience is 3 out of 5.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing to stay with us during your holidays, we appreciate your time taken to share your experience with the online community We appreciate your comment and we will work to improve these points and provide better service to our valued guests We hope to see you soon. Warn regards Sandy Pfeil Director
Other trip Mar 6, 2015
anna
US
3.0 / 5Good
"Pretty pool and beach: staff less than friend"
Staff was snotty and not attentive at all! Took forever to get a drink poolside or at the lobby bar. Staff seemed miserable and didn't smile. Staff member said in Spanish "mucha blanca" when I walked up and then was surprised that my boy friend spoke Spanish, I get it, it's Feb and I live in NY but so rude!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, I have carefully read your comments, since they are very important for us as a responsible and professional hotel chain and we are very sorry that you do not have a good impression of our staff will take, we will take into account that such situations do not return to repeated. We look forward to our service on another occasion to change your bad experience with some staff work, hope to see another time in our hotel. Warn regards Sandy Pfeil Director
Other trip Mar 6, 2015
Katie
US
5.0 / 5Outstanding
"Nice Hotel, beautiful beach, the food was great."
We chose the Adults only, I wouldn't do that again unless I just want to rest, or get to know the person I'm with. We go to Punta Cana for the music, the people and fun. There was a line at the pool bar, boring music to read and sleep by (neither I paid vacation money for) We found the Palace to be more of what we wanted for entertainment. The bartenders were fun and entertaining, the music was great, the pool was warmer (swim up) more activities such as group yoga, dance lessons, entertainment. I'm not sure if the adults only even had an animation team, I never saw them. The language was a barrier at the bar and restaurants, but workable. I booked my superior room with sun deck with the impression it had complimentary wireless internet as stated on the room description for an extra $ per night. I own a business and I need to stay in contact with my customers. I was able to purchase access from the gift store which was accessible from all of Barcelo properties.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are grateful for your comment and for giving so cute comment about the qualities of our hotel with our online community. We apologize for the impression that it could be perceived by the language barrier with some of our staff restaurants and bar, anyway we want to inform you that our company is training our staff so that the language is not a barrier to provide the service that our guests deserve. We hope to have the opportunity to serve at another time, please contact us before your next visit. Warn regards Sandy Pfeil Director
Other trip Mar 5, 2015
Kathy
US
4.0 / 5Excellent
"Beautiful beach, nice hotel"
Great hotel, food was good as far as all inclusives. Nice beach and the drinks were good. Be aware, You need to ask about everything, staff does not tell you much! We did tip some of the staff who went out of their way....most staff you feel like you are bothering them if you ask a question. I hear that is typical of most places in the DR. You need to make reservations for dinner every night. No one told us that. Overall, great hotel and would stay there again!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, On behalf of all our team Barceló Bavaro Beach thanks you for choosing our hotel to enjoy your vacation. Thank you for taking the time to share with our community online about your stay with us, we are very sorry that we have not been around to your liking and of not having provided the information you desire during your stay, it is noteworthy that our principal target as a destination is to fulfill the expectations of all our beloved customers. We appreciate to highlight our beautiful facilities, look forward to have the opportunity to serve you in another time in our hotel Barceló Bavaro Beach. With Warn regards Sandy Pfeil Director
Other trip Mar 5, 2015
doreen
US
3.0 / 5Good
"Nice property, clean, friendly, nice beach etc."
We found upon check in that there was a problem. They tried to place us in the family section of the resort. We specifically selected this property for its adult only section that we reserved an ocean front room for and paid for the upgrade upon booking They tried to tell us they were giving us an upgrade for a larger room in another section. NOT AT All Acceptable. It took over an hour of negotiating to get what was almost the room I reserved, we still did not get a King bed and had to push two doubles together. Not really what I would consider ocean front either, although you could see the ocean from the balcony. Not a great start for first impressions.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We highly appreciate that shared his comment with the online community, your comment regarding our beaches, facilities and foods make us feel full of pride. On the other hand we want to inform our staff of customer service can speak English considering that is not their first language, we regret not being around his liking but equally value your comments and we will work to be better for our guests have the most beautiful holiday memories. We hope to see you again at our hotel and give you a warm welcome in your next vacation. Warm Regards. Sandy Pfeil Director.
Other trip Mar 3, 2015
Mark
US
3.0 / 5Good
"Stunning beach, hotel for outgoing people only"
The good: 1 - Beach is extremely beautiful along with the pools and property. 2 - They keep the grounds clean and well maintained. The OK: 1 - Resort staff are not the most outwardly helpful, or friendly. If you're an outgoing person and willing to tip the staff, you will have a much better experience. I'm not sure if it is the language barrier (not many spoke great English) but if you asked them about themselves, where they live, their interest, etc they seemed to open up. Make it a point to befriend the waiters and bartenders and you'll enjoy yourself much more! 2 - Unless you make friends with bartenders, the drinks will be watered down. 3 - Noisy part boats parading in front of the beach. The Bad: 1 - I was torn here because our food experience started off horribly but improved each day. We got to the resort and were starving so went to a buffet for lunch. The food was not eatable. Everything tasted like plastic and was disgusting. The restaurants were mediocre at best and not romantic in the least bit. Way too bright and cafeteria like. Our best meal by far was at the Japanese restaurant on our last night. It was our best meal and we both said how great the food was...too bad it was our last night. 2 - We stayed at the adults only side and found ourselves traveling to the family side all the time. The lunch buffet was better and all of the restaurants were there. The only upside I found to the adults side was a quieter beach experience.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, First we want to thank you for everything that happened in order to discuss our beach and tranquility that you feel there. We apologize for the situations encountered during your stay. We very much regret that not every restaurant and many of our staff were not to his liking but we are seriously training our staff so they can provide better service as each of our valued guests deserve. We hope to have the opportunity to serve another time and give you the treatment you deserve because the satisfaction of our guests is paramount for this team. Warn regards Sandy Pfiel Director
Other trip Mar 2, 2015
Bob
US
4.0 / 5Excellent
"2/18/2015 to 2/25/2015 Stay"
Grounds were beautiful. Our room in the Adults Only at Barcelo Bavaro Beach was roomy and comfortable. The ocean view was fantastic and we used the hot tub on the deck area one day. Chez Gourmet was by far our favorite restaurant with great food and service. We ate there two nights. I had the Chateaubriand which was excellent and my husband said the ribeye was to die for. Our second choice was the French Restaurant. There was an extra charge but you could use coupons in coupon book. The only drawback we had was poor service at the Mexican and the steakhouse restaurants. Breakfast and lunch were only offered as buffet. A pretty good variety but hot food items were often dry and cold unless you got in a line to have an omelette, etc made as you waited. Wish there was a sit down offering you could order off of the menu but I understand the buffet is more efficient. Also, decaf coffee is not offered. The staff does a very good job keeping the seaweed off of the beach. Beach chairs were readily available during our stay. The pool area was wonderful and inviting. Although I love children, the adults only feature was appreciated. Restaurants at the Barceló Bávaro Palace Deluxe hotel were a bit noisy with families with small tots. The walkway to the Barceló Bávaro Palace Deluxe hotel was nice and only took about 5 minutes. Massages at Spa (coupons available in book) were great and my husband played golf at the golf course three days.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We really appreciate that you have shared their positive experience regarding your stay in the hotel Barceló Bavaro Beach, we also appreciate your personal opinion about the hotel, the staff and the food. We will take your comments seriously and we will work to solve each of the issues mentioned in your experience during your stay and we hope to have you with us on another occasion to continue enjoying every one of our facilities. Warm Regards. Sandy Pfeil Director.
Other trip Mar 2, 2015
Karen
US
5.0 / 5Outstanding
"Honeymoon"
Me and my wife went to our honeymoon here. Great place to stay. My wife is 31 and I am 33 years old. The resort was older, the median age the probably was about 60 years of age. There was enough people there around our age though. Very nice and quite, especially at night, but if you wanted a little more excitement they have the parent hotel right next door that has a train coming about every 10 -15 mins to go if you wanted. The food was good, the food at the restaurants were even better (you have to make reservations for them though). Overall me and my wife could definitely go back to this same resort!!!!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Our entire team is very grateful for you taking us to enjoy your honeymoon, And for sharing your experience with the online community. Rest assured that we appreciate your comments and we will take into account your suggestions, please note that all our staff are working every day to improve our services. We are looking forward to welcoming you once again and continue providing the most unforgettable experiences. Best regards, Sandy Pfeil Director
Other trip Mar 1, 2015
Anwar
US
4.0 / 5Excellent
"Great location"
Had a great time overall, beach was great, pools were awesome. Food was not great
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for sharing your experience with our community Expedia. Thank you for your comment and enjoy our food and our hotel, we hope to serve in a next time and continue to provide the service you deserve and we always try to provide our customers in each of their visits. With Warn regards Sandy Pfeil Director
Other trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"Best Beach Front"
I highly recommend this resort after my 7 day stay. I did however have a few issues that were not major but would have added to the experience. 1) Our room was cleaned but not restocked with drinks and toiletries on three occasions 2) A breakdown of the available free/paid for excursions were not completely reviewed upon arrival 3) Our reservations the first night were late (not by choice) and upon arriving, found that 3 of the entrees were 'out' Otherwise, our group had a blast and the staff were great!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, On behalf of our entire team of our hotel Barceló Bavaro beach we thank you for recommending our hotel with the entire online community. Thank you for taking the time to share your experience is very important for us to know you a great impression of our staff who served them with love and sympathy, we will continue doing our best to make your next stay more pleasant. Warm Regards. Sandy Pfeil Director.
Other trip Feb 28, 2015
A Traveler
US
4.0 / 5Excellent
"Nice trip"
Very good vacation with very nice people, but they need better music at the club more variety spanish music
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Formally we would like to thank you for a vacation experience at our facilities, our mission is to make beautiful memories of this time and we strive every day to work hard at it. Remember that all our equipment is available for what is needed in a future visit! Warm Regards. Sandy Pfeil Director.
Other trip Feb 28, 2015
A Traveler
US
4.0 / 5Excellent
"The beach is the best aspect of the resort."
Beach is stunningly beautiful, mostly quiet, no vendors, expansive, great for swimming, and soaking in the Caribbean sun. We spent 5 days in the adults only section of the hotel. I've stayed around the world and never have written a review. But just got back last night so I'll share my thoughts. The good parts: it's large, landscaping is beautiful, the pools is lovely, and the beach (as above) is one of the best I've stay on in the world. Absolutely lovely. The average parts: the food buffets, nothing special. The room with the ocean view we paid for was mediocre. The ocean could only be seen stretching off the balcony and looking hard to the right. The bad: Jacuzzi didn't function for 2 days. The safe never functioned. Both were reported repeatedly. The customer service was about average for the DR…a few glimmers of better service, but most servers still only respond well when tipped (even though it's all inclusive). The restaurants are a window dressing with average food.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you very much for your positive collaboration on your most recent visit and for giving so nice comments about our beautiful and spacious beach and our pool, we regret not having fulfilled their expectations regarding our rooms anyway going to work hard with that to improve each of the points you mentioned because for us the satisfaction of our customers is paramount. Once again thank you for your comment and we make an invitation to be with you at another time. Warm Regards. Sandy Pfeil Director.
Other trip Feb 28, 2015
RRF
US
5.0 / 5Outstanding
"Everything that we want!"
We have traveled extensively and now are more interested in a laid back, warm weather retreat. We have stayed at a number of all-inclusive resorts in the Dominican Republic and Mexico. This is our 4th at BBB Adults We love it! This is a smaller resort attached to a big resort (Barcelo Deluxe). The grounds, Pool, buffets and restaurants are quieter, calmer with out the activity of families with children. The resort it self is older, the buildings are 3 levels with elevators, the rooms are spacious, the baths are compartmentalized and every room has a deck or patio. Right size for us. Most have a view of the beach and ocean. If it does not have an ocean view it maters little as all the grounds are beautifully landscaped with a variety of native plants and are well maintained. Our typical day was to coffee over looking the ocean, large variety breakfast buffet, aerobics, sailing with lunch, maybe a nap in between, beach reading, clean up and head out to the resort restaurants or take the little trolly over to one of the upscale restaurants at the big resort, stroll the beach back to our place or stop in at the buffet for cappuccino and a second desert. There are shows every night, every sport and activity you can think of. Be highly active or do nothing. Perfect for us!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing our facilities like the best place for your vacations and for taking the time to post your comments Thanks for highlighting the excellent attitude of our professional staff we are sharing your kind compliments and we are very pleased that you could enjoy each of our facilities in this huge complex, on the other hand we want to excuse us for the inconvenience had with Wifi we are working to improve the service it. Gladly we make you an invitation to have you with us another time and continue providing the best service that you deserve. Warm Regards. Sandy Pfeil Director.
Other trip Feb 27, 2015
Joselito, (joe)
US
3.0 / 5Good
"Moving furniture"
The people up above us moved the furniture every night when they came in which was usually 11:30 pm.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are very grateful to you for choosing our hotel Barceló Bavaro Beach as a tourist destination to enjoy your vacation. For us it is a privilege to know that our beach and our food were to your liking and your satisfaction. We remain at your entire disposition for any assistance you might need at a future visit. Warm Regards. Sandy Pfeil Director.
Other trip Feb 27, 2015
Joe
US
2.0 / 5Fair
"Disgusting food!"
The food was horrible!! There was literally not one good place to eat. You will regret staying here as you will be sick to your stomach. Yes- there are almost a dozen restaurants. Each is worse than the next. We even went to the Dominican buffet thinking "how could Dominican food be bad in the DR"? Well it was horrible too. Staff unfriendly as well. Beautiful beach beautiful room cool small casino. The poor quality of food takes away from all of it. Do not stay here. Stay somewhere else. Again, I can't stress that I'm NOT a picky eater.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for taking the time to express your situations experienced in the time that you were at our resort. On behalf of our entire team we apologize for the inconvenience caused to our food, we regret that we could not fulfill your expectations in terms of services provided, we will consider your comments and we will do our best to improve each our aspects. Please give us an opportunity to serve you in another time and to fill your expectations in our precious hotel Barceló Bavaro Beach. Kind Regards Sandy Pfeil Director
Other trip Feb 27, 2015
Ross
US
4.0 / 5Excellent
"Barceló Beach Review from Minnesota"
We met the greatest people!! That was the best part of our vacation! It's always hard to select a place to stay on the internet if you've never been in the area. Barceló Beach was beautiful! We were slightly disappointed with our room as it was dated and not beach front as we thought. The rooms were very clean though. It was great having access to both the adult only side and the family side. The shopping was excellent. All the good restaurants were booked for the week when we arrived on our first day so I would book them before you fly there. The pool area was great - we did wish they had a swim up bar at on the adult side. It was very relaxing!
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing Barceló Bavaro Beach for your Vacations and for sharing your comments with this online community. Thanks for the opportunity you gave us to enjoy your holidays, on behalf of all our staff work well we express our gratitude and how we feel for your nice comment on the friendliness of our people. We will be waiting to receive you one more time in our resort. Warm Regards. Sandy Pfeil Director.
Other trip Feb 27, 2015
Lindy
US
2.0 / 5Fair
"This is NOT a foodies dream paradise!"
The food was terrible and the staff was not friendly and knowledgeable. Also, the resort is the oldest one of the island so its dated.
Genuine Expedia guest review
Other trip Feb 24, 2015
yoly
US
2.0 / 5Fair
"No room at Barceló Bávaro Beach, rating for Palace"
We were disappointed at Barceló Bávaro Beach but Barceló Bávaro Palace was very pleasant. Our vacation happened to be on school vacation week. So we reserved Barceló Bávaro Beach specifically because it was adults only so we are not surrounded by kids. We arrived the hotel just after 3pm and were told our room is at the Barceló Bávaro Palace, the family hotel next door. We produced a copy of our Expedia reservation for an ocean front room at the adults only hotel but they insisted there was nothing they can do. There was just no room available at the adults hotel. We had no choice but to checked in at the Palace. No attempt was made to compensate us in any way. Our room 1114 was on the ground floor in a dark corner farthest away from the beach with only a partial glimpse of the water from afar. We tried to make dinner reservations but the only times available were either before 6pm or after 10pm and some restaurant had no availability at all during our entire stay. We tried to make dinner reservations at the adults only hotel, but were told we cannot because we were not staying at that hotel. If you have not saved a beach chair with towels or other personal effects by 10am, it would be just about impossible to find one available. Wifi cost extra, it's expensive. It's only for one user at a time, not per room. Rooms need Do Not Disturb signs. Cleaning staff tried to enter our room several times one morning while we were still in there.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Greatly feel the negative perception has led us and that does not correspond to our overall performance and in no way is the memory we want that you take away from your stay with us. We ensure that the welfare and satisfaction of our guests is our main goal. We will take every point mentioned to improve our company and we assure you that we work hard to regenerate, as we seek perfection and excellence in our services. We hope we get another chance to show how well you can you can be with us. Warm Regards. Sandy Pfeil Director.
Other trip Feb 23, 2015
GC
US
4.0 / 5Excellent
"Great Resort"
We visit Punta Cana often and this is one of our favorite places to stay. I like the variety of restaurants, and the ability to walk around the complex.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, It is our goal as a company keeps to all our satisfied customers and hopes to serve effectively in each visit you make to us. Thank you for let us know by this route its beautiful experience and how well you been with whole team Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 23, 2015
Jane
US
3.0 / 5Good
"Let down by Barcelo"
I've stayed at Barcelo properties and loved them! However, this was a HUGE disappointment. Friendly staff, but my room had maintenance come twice for issues, the food was dull and without variety. Our best meal was at the airport the day we left. Beautiful weather and beaches, but stay elsewhere.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you very much for your positive coment about his most recent visit to our hotel , we are really happy to read that our facilities exceeded their expectations. We appreciate your recommendation and hope to have the opportunity to receive again in the future. Warm Regards. Sandy Pfeil Director.
Other trip Feb 21, 2015
Kris
US
3.0 / 5Good
"Great Location, Not so ALL Inclusive"
The rooms and maid staff where wonderful, the buffet style breakfast, lunch and dinner offered a large choice to select from, but most foods were cold or dried up. Eat in the several restaurant's required a reservation , a dress code and were not always part of the "all inclusive", The beach and pool areas are great, and entertainment in the evenings (10 pm) was good, usually a 1 hour show. There is a shuttle to bring you from one section of the compound to another. There was a lot of beach activities that not many chose to participate in, but volley ball and Botche (?) Ball were active.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are proud to know that all our efforts to make your holiday a pleasant memory worked, we strive daily to offer a superior quality service our customers deserve. Humbly all staff say thanks for choosing us, and on our part we hope to see you soon. Warm Regards. Sandy Pfeil Director.
Other trip Feb 19, 2015
Dave
US
3.0 / 5Good
"Beautiful location, not for foodies."
The location of this resort can't be beat. Beautiful beach and the resort is well maintained. We visited the 2nd week of February and the weather was perfect. Also nice is that when you stay at the Adult's only section, you also have access to the Bacelo Palace Deluxe. That being said, I see a few areas that need improvement. First of all, the food. Buffet food was just not good. We have been to other all inclusives in Mexico and the food was at least decent. Not so at the Barcelo in Punta Cana. We also ate at the Chez Gourmet, the italian restaurant and the Santa Fe steakhouse. The steakhouse was the best out of all of them. The language barrier is also very frustrating. I understand that the native language is Spanish but you would think they would have at least 1 person on staff fluent in English. Trying to get towels was a very difficult experience. We had 2 bath towels and 1 washcloth. Not a hand towel or bath mat to be found. The rooms are spacious and the beds are comfortable. The bathrooms, however, need updating. The tub/shower combo is raised up so it is a very large step to get in and out. And, since there was no bathmat, you have to step out onto a tiled floor with nothing to grab onto. Over all, it was a decent vacation but did not quite meet my expectations.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We have read your comments and we appreciate greatly their assessments, as they are part based on what corresponds to our growth as a company, and continuously give up on any point that our visitors may think it is not convenient for our welfare. Every day we strive to serve them properly so that our guests do not lose hope of returning to visit. Warm Regards. Sandy Pfeil Director.
Other trip Feb 19, 2015
Karen
US
4.0 / 5Excellent
"Vacation"
We enjoyed our stay. Just a few things, the shower door, hard to get to the faucet to turn on, shower/tub could be better. When we got there the fan was not working and the clock but the staff fixed them both right away. Food was good but could be hotter some was not hot enough. Internet was not good, they need to update so not so difficult or expensive. For the airport to leave was a horrible experience almost 3 hours in the line, it was a mess. Everyone was late to their plane, something must be done about how they have it. We have traveled a lot and never had it so bad.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for sharing your experience with the community online. We very much regret the each of the situations that occurred during your stay, aware that each of your situations were solved immediately, note that our main objective is that our clients have a memorable holiday, we regret that this was not the case with you. We will carefully review each of your comments and we will try to do as much as possible so that these situations are not repeated, we hope to see you in another future occasion in our hotel Barceló Bavaro Beach. Best Regards Sandy Pfeil Director
Other trip Feb 18, 2015
James
US
3.0 / 5Good
"Beautiful facilities, Food not good."
We just returned last night from a 4-day vacation at the Barcelo Bravero Beach resort. All of the resort facilities are beautiful and very well-maintained. The room we stayed in (Superior King) was huge! It had tile floors (felt so clean), the bed was very comfortable, and it was very quiet (never heard a sound from other guests). Overall, we were very disappointed with the food at the resort...therefore the cost for the "all-inclusive" was not worth it for us. The buffets (and that's all you can get for lunch and breakfast) did not have very many appealing options, there were flies all over it, and almost all of it tasted horrible or did not have much taste at all. Fortunately, we eventually found the La Brisa buffet (open only for lunch) and we really liked the rotisserie chicken & the grill-to-order meat station. The fresh fruit was also very good. We ended up skipping breakfast (because no good options) and just going to LaBrisa for an early lunch at 11:00 every day so we could avoid all the other buffets. The "a la carte" restaurants for dinner (must have reservations) were very good. There was no way to get snacks, like pretzels/nuts/popcorn between meals, at the pool, or at night while drinking alcohol. You are not allowed to take food out of the restaurants (there isn't any snack food anyway) and there is a very limited selection in the shops and the room mini-bar is extremely limited. That being said, we had a great time due to 84 degree weather & beautiful resort
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the perception has had on the buffet, but other than that our customers have the options of going to the hotel Palace where our Snack Bar 24 hours, and the call 19 where we also offer delicious lunches for all our customers, equally we going to make sure to revise this point mentioned by you, as our highest priority is the satisfaction of our customers. We greatly appreciate the fact that you have chosen as a hotel for a vacation and opinion provided. We remain at your disposal to accompany us on a future occasion to enjoy our services. Warm Regards. Sandy Pfeil Director.
Other trip Feb 18, 2015
KM
US
5.0 / 5Outstanding
"very happy with staff & facilities."
Very impressed with the professionalism of staff & friendliness. Plenty to do & good food & drinks. Some things were not included in package, but we didn't have a problem with that. Lovely hotel, beach - highly recommend.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are of opinion to say that every customer who gives us his opinion do we improve every day the quality and service of our hotel, your feedback is extremely important to grow as a company. We hope to welcome you again in the near future. Warm Regards. Sandy Pfeil Director.
Other trip Feb 18, 2015
lola & paco
US
4.0 / 5Excellent
"Birthday getaway"
Enjoyed our stay. Very beautiful layout and right on the beach. We enjoyed access to the Barcelo Bavaro resort, which was a brief 10 minute walk, where we enjoyed the Italian restaurant one night and the seafood restaurant another night. The entertainment was good although the disco was nice not a lot of people go there but still a nice time.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, With great enthusiasm we express by how happy this makes us see their shared experience in this community, and give us your view about hotel concerned. We are pleased to have the honor of inviting another opportunity to our Barcelo Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 17, 2015
T
US
5.0 / 5Outstanding
"Terrific resort, wonderful beachfront property!!!"
My girlfriend and I had fabulous 7 days at the resort. Positives: Beach-very well maintained, clean beach, water very clear and warm. Golf-Fantastic golf course on the resort itself, you pay for cart usage (65$ instead of $145, further discounts apply if booking 4 outings in advance). Pool-clean and big. Plenty of chairs. General cleanliness of the hotel overall. Negatives: Food- Outside of fruit food was subpar (Ex: Lobster very dry, Steaks very thin and small, etc.) Service- Majority of personnel is nice enough (just pleasant enough) though we would expect more smiling and not once were we told "Hola" first though always got reply when initiating while walking the property. Some staff (especially in restaurant reservation department) was very unpleasant to deal with. You felt as if they are doing you a huge favor while booking your dinners and activities. Overall terrific experience, positives outweigh the negatives significantly. Will be coming back next year.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We are glad you have chosen our hotel for your holidays and you have liked, we apologize for any inconvenience you may have had with any of our services, we want to thank you for your suggestions will consider each point mentioned. We have thoroughly read all your comments as they are important to us as a responsible and professional chain that we are, and on behalf of our entire team we extend our invitation to return to enjoy all the charisma and kindness offered by our country. Warm Regards. Sandy Pfeil Director.
Other trip Feb 17, 2015
Mike
US
5.0 / 5Outstanding
"Great hotel and very courteous staff"
we just got back home and all in all we had a wonderful time. The intertainment staff was so much fun. Thank you Amelie, Orlando, Alvin, Gerald they were so much fun. During our stay my husband wound up in a wheelchair and I want to give Luna a big THANK YOU it was a stressful situation and he told me not to worry about a thing he would take care of us and he did. Guest services was also a hugh help, when we had to see the staff dr one of the staff members went down with us and stayed with us and saw that we had transportation to and from. This is a wonderful resort and the property is beautiful. The only down side we had rain every day, but I talked to Orlando about that and he ordered sun for me and about 10 min. later we had sun.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for your compliments, our staff will always seek a way to please you our company's goal is to exceed the expectations of all who visit us. We seek the satisfaction of all our guests, thank you for choosing us. Warm Regards. Sandy Pfeil Director.
Other trip Feb 16, 2015
Char
US
5.0 / 5Outstanding
"Beautiful resort. The most relaxing vacation ever!"
This resort was just the right size. Not too large and not overcrowded! Nice people and very peaceful.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Thank you for choosing Barceló Bavaro Beach holiday, we are proud to be part of your wonderful experience. We look forward to have you with us again. Warm Regards. Sandy Pfeil Director.
Other trip Feb 13, 2015
pat
US
4.0 / 5Excellent
"Better Than Expected"
Nice facility, comfortable and quiet beach scene, pool scene was low-key and convenient,plenty of spots to hang-out and chill. Restaurant reservation process a bit of a chore (guest services staff the least friendly of all we encountered), yet the restaurant staffs were very pleasant. Food quality was bearable and choices were plentiful. Resort paid particular attention to germ-control (Purell distributed at every restaurant entrance). Acess to outside tours/activities convenient. Golf onsite was a big plus with a challenging course that was in good shape. Transportation onsite (Bavaro Tren) for resort was the least convenient aspect of trip-no one never knew when it would arrive-so you were always debating to walk or wait. I would go back to this resort. I liked the location and the fact that the grounds were extensive and well-kept. This was not some little hotel placed in a crowded hotel-concentrated area.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We regret the impressions that has been our services, we can ensure that the image has been taken from us is not representative of our overall service, we appreciate your comments, as they give us the impetus to continue improving. Thank you for choosing us Warm Regards. Sandy Pfeil Director.
Other trip Feb 12, 2015
jerseysilverblz
US
5.0 / 5Outstanding
"Fabulous hotel"
Hotel property was amazing. Staff very fun and attentive. Beach well maintained, lounge chairs provided. Pool is huge and beautiful.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, The greatest advertising we can have is the voice of a satisfied customer, so we strive to give them the best, the commitment of our company is to always leave a beautiful memory. Warm Regards. Sandy Pfeil Director.
Other trip Feb 11, 2015
A Traveler
US
4.0 / 5Excellent
"Very good resort."
Barceló Bavaro Beach was a very nice resort at which to stay. The grounds were beautiful and the room was very nice! It was an "all-inclusive" yet a couple specialty restaurants, a few premium liquors, wifi, and the spa were not included. I'm guessing this is the case with most all-inclusives. Tipping was included and we felt no pressure whatsoever to tip but we did anyway just because we like to. Overall, it was a great stay and I would definitely recommend Barceló Bavaro Beach.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, From all the team at Barceló Bavaro Beach thank you for taking the time to write about your stay at our hotel, we take pride and joy to know that we can make your experience at our hotel was magnificent and unique. we are working hard to exceed the expectations of all our valued guests. Warm Regards. Sandy Pfeil Director.
Other trip Feb 11, 2015
Roger
US
5.0 / 5Outstanding
"Excellent hotel"
Execellent place, the views, the restaurants, the staff, ect. Everything was excellent. Totally recommended...
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, First of all, we would like to express how good it makes us feel that we could see that we can fill your expectations with regard to infrastructure and services in general. Thank you for choosing us as a holiday destination. Warm Regards. Sandy Pfeil Director.
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place"
Had a wonderful time. Adults only was beautiful with great beach & pool. Very comfortable room. Nice surprise was the nightly shows and entertainment only drawback was cig smokers public areas.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, We take this beautiful opportunity to thank you for choosing a unique vacation destination, our duty is to always leave a positive memory of your stay with us. Thank you for choosing us, we hope to see you soon. Warm Regards. Sandy Pfeil Director.
Other trip Feb 8, 2015
bob
US
5.0 / 5Outstanding
"Winter getaway"
My husband and I celebrated our 20th Wedding Anniversary in October 2014 and decided to take a trip to celebrate. The Barcelo Bavaro Adults Only resort was fabulous! The food, the service, the rooms, the beach is absolutely gorgeous and we had perfect weather. The a la carte restaurants were all fabulous too! We had a great time here and can't wait to go back.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Please know that is a big compliment for us to know that you are pleased with our services, as each of our employees work hard, like you we want other clients also enjoy. We will continue with the hope of finding some other time. Warm Regards. Sandy Pfeil Director.
Other trip Feb 8, 2015
Tricia
US
3.0 / 5Good
"Unfriendly Staff"
Arrived and the King Size bed that the room was reserved with was not available, They told me and my Wife to sleep on separate beds and they would change the room on the following day. Room was changed on the following day after spending 2 hours lugging luggage and waiting for them to prep everything. Rooms look like they havent been painted in years, rust and water warping throughout on the molding. Staff is half decent, they work as if they have to and dont take an imitative to go the extra mile.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, Through this we want express our sincere apologies, our purpose as a company is to improve the prospects of our guests regarding the quality of service and treat. We are a company committed to exceeding the expectations of everyone who visits us, we hope to have another opportunity to demonstrate how well can you stay in Barceló Bavaro Beach. Warm Regards. Sandy Pfeil Director.
Other trip Feb 5, 2015
A Traveler
US
3.0 / 5Good
Overall the hotel was ok, the food was not so good, the staff was not very accommodating.
Genuine Expedia guest review
Response by Barceló Bávaro Beach - Adults Only - All Inclusive
Dear Guest, As a team we appreciate you taking the time to share your comments with the community expedia.com. Thank you for highlighting the quality of our food and we really apologize for the inconvenience that you have had with our staff, we will instruct our staff so that they can accommodate more our customers. We hope to be with you at another time to change your perspective of us. Kind Regards, Sandy Pfeil Director
Other trip Feb 5, 2015
A Traveler
US
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