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""Reviewed by a Hotels.com guest on May 5, 2012
The hotel was very nice and the staff was extremely courteous. Our room was not the one I had booked online. I booked a 2 bdrm suite and we were given a 1 bdrm suite. The staff was able to move us to the correct room. However, we had to pay an additional $20 for the upgrade. The staff apologized for the problem and did everything to make our stay comfortable. The buffet breakfast was very good and had a large variety of items.
"Excellent location for concerts at Verizon Amp thr"Reviewed by a Hotels.com guest on May 5, 2012
Great Staff! Helpfull very friendly and professional. Nice rooms, clean, roomy, comfy beds, numerous free drink offers for guests.
""Reviewed by a Hotels.com guest on May 5, 2012
The staff was very helpful and I was very satisfied with the room. I definitely will stay there again if in the area.
"Nice old hotel"Reviewed by a Hotels.com guest on May 5, 2012
Nice old hotel with lots of character. Nice well maintained older building with lots of charm. The room was large and had a huge walk in closet. The closet was great for putting all of our suitcases etc out of sight but will easy access. The hotel has 4 floors and no elevator. Not a problem for me but a deal breaker for some. The only real problem I had with the hotel is that they expired our hotel key before check out time. Check out time is noon. My key should work till noon. We took a few things down to the car at 11 am and found ourselves locked out when we returned to get the rest of our belongings out of the room. The front desk is not manned so the problem was more than a minor inconvenience.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Location.
Holiday Inn Express Acworth - Kennesaw Northwest is situated in the heart of Acworth and area attractions include Red Top Mountain State Park and Kennesaw State University.
Hotel Features.
Holiday Inn Express Acworth - Kennesaw Northwest has a fitness facility and a seasonal outdoor pool. The hotel features business amenities including a business center and small meeting rooms. A complimentary breakfast is available. Additional amenities include laundry facilities, coffee in the lobby, and complimentary newspapers in the lobby. Onsite parking is complimentary.
Guestrooms.
The 60 guestrooms at Holiday Inn Express Acworth - Kennesaw Northwest include coffee/tea makers and complimentary weekday newspapers. Rooms have high-speed Internet access. Televisions are equipped with premium cable channels and pay movies. All accommodations provide multi-line phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries.
In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
"Surprise, no shower"
Everything else was great, but the bath nozzle that is supposed to turn 180 degrees to make the shower start did not work.
"Enjoyed our stay"
Welcome stop on a trip back from Florida, friendly staff, great breakfast. The door to our room and an exterior door worked hard, which is why the maintenance was a 3.
"Holiday Inn Express"
We were very pleased with both the service of the staff and cleanilness of the room. We would definitely stay there again and recommend it to travelers for overnight or longer stays.
"Excellent Hotel"
The hotel had excellent customer service and they are very friendly. The rooms were clean and spacious. The only problems we had was when we arrived at the hotel, we were locked out of our room due to a broken door. Also, the tiolet couldn't flush. But the hotel immediately and professionally resolved both problems.The breakfast was excellent and fresh. […] All in all, we will be booking at this hotel more often. Read more
This guest did not leave a comment.
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