"Not bad, but not great"
This is an average hotel. Everything was clean. Staff was nice. There is highway noise and I received a 4 a.m. wakeup call that I never asked for.Genuine Hotels.com guest review
"Decent place for short-term stay"
We stayed at this hotel one night. Just basically a place to sleep. It was fine for that purpose, but for an extended stay, I probably would choose elsewhere. Kids were not able to swim due to a city policy?? No swimming until after May 1. And no place for them to get outside & run off energy. Someone tried to get into our room in the middle of the […] night. Turned out to be someone that had the wrong room, but they wouldn't go away even after I told them they had the wrong room. We ended up having to call the front desk to have someone come up. Other than that, our stay was fine. Room was very clean & pleasant. Staff was very friendly. Stores & restaurants a short drive away. Read moreGenuine Expedia guest review
close to freeway and things in areaGenuine Hotels.com guest review
"poor customer service"
We always use Best Western but will not return to that location..front desk people rude. They made us feel uncomfortable. Rooms were clean though.Genuine Hotels.com guest review
I was very comfortableGenuine Hotels.com guest review
Excellent hotel!! Very nice staff! Front desk help OUTSTANDING!! Clean room.Genuine Hotels.com guest review
We started out in a hadicapped room but requested a different room after one night and went to a quieter room (Road Noise) away from the very noisy Interstate 30 traffic. The handicapped room had a shower that the shower head should have been replaced many years ago and the bath room had dirt in all 4 corners.The next room (that we spent 3 nights in)was […] much better but had dirt in all 4 corners of the bath room.We had paid for a 5 nights stay but had to leave after 4 nights and got charged for a 5 night stay.We were told that that was their policy but we and our relatives that stay there for in Garland, Tx. for family events are not EVER going to stay there again. I'm thinking of speaking to the Better Business Bureau of Garland, Tx. about their "POLICY"! Read moreGenuine Hotels.com guest review
"Good rate for a good hotel"
We stayed here while visiting friends in the area & it was a great rate for the location. I would definitely consider staying here again.Genuine Hotels.com guest review
We had a very annoying guest staying above us. He stomped and paced for hours during the night. We reported this to the front desk who wasn't successful if he attempted to get the guest to stop. We reported 2 hours later to no avail. There should have been an offer to move us. The racket resumed at 4:00 in the morning and finally at 6:30 we ate breakfast […] and left. Not my favorite stay, to say the least. No offer to comp the room, only a possible discount on a future stay. Read moreGenuine Hotels.com guest review
For an overnight stay it was good. Breakfast times were earlier (ended at 9 were most end at 10) then most we stay at. We got down there at 8:30 had to inform service food was running out or empty. We were not the last to arrive plenty of guest came after we did. Size of room for a family of 4(children teenagers) was good.Genuine Hotels.com guest review
"Too much road noise"
It's RIGHT on the Freeway and I could hear cars all night long. Also, the rooms opened to the outside (I don't like that when traveling alone). The ice machine, UNBELIEVABLY was OUTSIDE by the pool. Meaning I had to walk down stairs, in the dark, to the darkened pool to get ICE. INSANE. The room was fine and the bed was comfortable. The rest was not […] good. Read moreGenuine Hotels.com guest review
"good price for motel"
Great location. Friendly service. Older motel but, neatly kept.Genuine Hotels.com guest review
Good stay great price near everithing. okGenuine Hotels.com guest review
"Home Away from Home"
I was very pleased with the room and the service. It was close to where I was visiting. The only thing that was not the hotel's fault was the surrounding area was not great to look at.Genuine Hotels.com guest review
"Close to Bass Pro Shops and dining locations."
Nice hotel, friendly, courteous, and accomidating staff. I was pulling a 16 foot cargo trailer and there was very space and no loop to turn around.Genuine Hotels.com guest review
Besides the mishap of them not being able to locate my reservation upon arrival, it was a decent stay.Genuine Hotels.com guest review
It was just a stop along the way for me, so it served it's purpose. The service and staff were great and very easy to work with, and the room on the inside was fairly clean and comfortable. However the outside wasn't the nicest/cleanest, and the sound of the traffic on the interstate right beside the hotel was louder than any hotel I've stayed at. Also, […] the AC unit was very loud, too, and didn't cool very well. I wouldn't be opposed to staying there in the future, but I would look elsewhere first. Read moreGenuine Hotels.com guest review
"Good Hotel for the price"
Very clean. Don't take room 201 because it is too close to I30 and traffic noise. Airconditioning didn't work, but I expect that was a fluke?Genuine Expedia guest review
"Please think twice."
These questions are too general. To start..The breakfast was all microwaved food. I even saw the front desk personnel cleaning out the coffee container in the public ladies room in the lobby. How disgusting!! The room was ok. Bed was a normal bed with a worn out pillow top. The pillows were all identical. Unfortunately for me they were too full and […] hard. there was no mix of types of pillows. I had to request an iron be brought to my room. The internet connection was non existent at the end of the hotel where I was located. I used my phone hot spot the entire time. Tried to spend my Saturday morning by the pool, but the landscapers were there cutting the grass, and creating an awful amount of dust and dirt in the air. Why wouldn't they handle that during a normal work day?? The washing machine was outside in the pool house, and there was only one. Which to say the least worked, but I wouldn't put it in my home. It was falling apart. It also appears as though they have "full time" residents. All of which have dogs. Now I love dogs, but the regular dog walking traffic from the "residents" was a bit over the top. I am certainly looking elsewhere as I must be there regularly for temporary trips throughout this winter. Read moreGenuine Expedia guest review
"outstanding for the price"
It was great, a great hotel, staff and all was very nice for a good priceGenuine Hotels.com guest review
"Very clean and comfortable"
The room was very clean and spacious. The bathroom was pretty large for a hotel. There was a moderately unpleasant odor that lingered in our clothes the day. But we rested very comfortably and contiued our journey the next morning feeling refreshed. We intend to stay here again each time we make the same trip.Genuine Hotels.com guest review
The location is confusing but once you find it it is ok. The inside looks better than the outside - but the outside isn't bad.Genuine Hotels.com guest review
"Courteous Staff and recently Remodelled."
Every thing was a ok but the bed was very firm and uncomfortable.Genuine Hotels.com guest review
"For a cheap place to stay, it's not too bad"
The good: the staff were excellent, no doubt about that. When we arrived the manager was in the progress of throwing a wandering drunk off the property, and he apologized to us for the situation even though it was not his fault. The outside swimming pool was clean and very enjoyable...only 5 feet deep but that's OK for kids. Breakfast was decent, about […] what you expect from an inexpensive hotel breakfast...waffles and pastries. The bad: the mattress on the bed was saggy and uncomfortable. The door to the room did not come all the way down, so outside light, road noise (which was considerable, considering the location on the I-30 access road) and odors found their way into the room. I finally got up and put a towel across the bottom of the door, which helped, but I ought not have had to. Read moreGenuine Expedia guest review
"No Internet, but great otherwise."
NO INTERNET!!! Other than that is was great. The breakfast was a standard offering: waffles, fruit, biscuits n gravy, pastries, coffee, juice, cereal. The pool is really small. You have to have your card for everythingGenuine Expedia guest review
"A Good Location Could Use A Better Facility"
The toliet in our room could not handle "any" kind of regular usage and we had to ask the front desk to have it cleaned each time it was used. The pool area was limited in the time one could use it... (Should allow usage till 12:00 Am not 10:00 Pm. if you are out and about you want to have access when you get in.) The cleaning staff took a full sealed […] refreshment drink - "Quart size" from the "in room" refrigerator knowing full well that we would be returning to the room. The breakfast was pre-fabricated and not well cooked or much in the way of taste. The in lobby computer was extremely slow and took forever to load the websites. The access to the Hotel was through the parking lot of some condiminiums and a little complicated. Local channel usage on the TV as well. Read moreGenuine Expedia guest review
We would go back!Genuine Hotels.com guest review
"Very clean and quiet"
A little pricy but a safe bet. The room was clean and had a fridge & microwaveGenuine Hotels.com guest review
Very friendly staff!Genuine Hotels.com guest review
Would choose to stay at this location again. The manager was most friendly and accomodating. When made the reservation I had requested a room downstairs and stated I had a small dog. When I arrived these details were not made known to the hotel and this caused a brief delay as she had to locate a room to meet my request. It would seem there is a void […] in communication between Hotels.com and the hotel itself. Overall was most pleased. Read moreGenuine Hotels.com guest review
The room was nice and clean. The front desk person was very helpful and pleasant.Genuine Expedia guest review
The stay at this motel was good. However, the breakfast was horrible. Breakfast could definitely use an improvement. The food was cold. Nobody wants cold biscuits and eggs.Genuine Hotels.com guest review
This is our 3rd time to stay here. It is always clean, the staff is very friendly and the breakfast included cereal, milk, biscuits and gravy, waffles, sausage and eggs.Genuine Hotels.com guest review
Highway noise, lots of mosquitoes, jacm holding up sink. Manager not so accommodating.Genuine Hotels.com guest review
"A noisy location"
Had it not been for the constant high level if highway noise this could have been a great stay. The location beside lake Ray Hubbard and the nearby waterside restaurants and Bass Pro shop could hardly have been better. Perhaps owners should consider secondary double glazing for noise insulation?Genuine Hotels.com guest review
"Very good for the price"
It was a most pleasent stay. The room was big and clean. It would have been a 5/5 room if the noise from the passing road hadn't been so noticeable inside the room. The complimentary breakfast was a bit poor. Wifi was good and strong. One of the few rooms on our road trip that we'd gladly return to.Genuine Hotels.com guest review
"Gente muy amable y servicial"
En general, buena. Pasamos poco tiempo dentro de las habitaciones, buen servicio de televisión por cable, a uno de los cuartos le faltaba refrigerador, y casi no se escuchaba cuando hablabas por teléfono a la recepción. Excelente el respeto que tuvo siempre el personal de servicio con todas las cosas que teníamos en las habitaciones.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )