All hotels in Garland, Texas, United States of America
1 room, 2 adults
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1635 I-30 East at Bass Pro Drive, Garland, TX, 75043, United States of America, ‏‎855-239-9223
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3.9 / 5Good

Score breakdown (from 122 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    3.6
4.0 / 5Excellent
"Never got warm"
The room was clean and quiet, despite being just off an interstate highway. The mattress was comfortable, but there were a couple of deferred maintenance issues (e.g., the sink faucet left a big puddle on the counter whenever we ran water). The door of the room went directly to the outside and, with the area experiencing a cold snap, the heater just wasn't up to getting the room warm - even running non-stop all night.
Genuine Hotels.com guest review
1 night trip Nov 12, 2013
Glass lady
US
4.0 / 5Excellent
"Nice hotel but don't expect much"
I have paid, 80 dollars for 2 people in total and it was ok, the beds and room were clean but I kinda expected more. The hotel is kinda old but there is nothing that can be done about it. Dont expect a lot from breakfast, there is muffins, sausages and eggs, coffee, tea, cereal and they were all meh. Then again I give a 4 star because staff were really helpful!
Genuine Hotels.com guest review
1 night trip Oct 31, 2013
A Traveler
US
4.0 / 5Excellent
"Best Western Lakeview Inn"
Enjoyed our stay. Nice clean room. Great help from the front desk.
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
4.0 / 5Excellent
"No Lake View from our room."
We thought we would be right on the lake and see the lake from our window.
Genuine Hotels.com guest review
1 night trip Oct 8, 2013
A Traveler
US
3.0 / 5Good
"Good for the price"
Only a stop over so not looking for anything grand. Hot breakfast was good but eggs were preformed then heated.
Genuine Expedia guest review
Other trip Oct 12, 2013
A Traveler
US
3.0 / 5Good
"OK motel for one night."
The motel was very clean and had all the amenities. However, the decor is not very pleasing, and the TV needed to be adjusted. The best thing about this hotel is the continental breakfast. Good food and plenty of choices. Good price for the area. It has plenty of outlets and good beds.
Genuine Expedia guest review
Other trip Sep 22, 2013
A Traveler
US
4.0 / 5Excellent
"Outgoing staff"
My husband left his boots behind which were not cheap. We had checked out and been gone for 2 hours. When he went back the house cleaning lady was very friendly and honest. The lady at the front desk was very polite and professional. Over all they were amazing!!!!
Genuine Expedia guest review
Other trip Aug 9, 2013
Mrs.H
US
5.0 / 5Outstanding
"Very close to the lake, easy access to I-30."
The room was very clean, nice, and comfortable. If I return, I will definitely look into staying at this hotel again.
Genuine Expedia guest review
Other trip Aug 4, 2013
A Traveler
US
4.0 / 5Excellent
"annoyed"
the stay it self was good the staff was great the only bad thing was one guy who stayed there who also worked their keep watching us our every move and reported every thing we did or the kids did i probaly want ever stay there again for that reason
Genuine Hotels.com guest review
3 night trip Jul 18, 2013
vicki
US
2.0 / 5Fair
"Nice Room, but A/C no good!"
The hotel was nice and clean but the air conditioning was not work and when I called the front desk, they were no help. I had to sleep in a wet tee shirt because the room room was so hot. Neither me or my daughter slept very well. It would have been a very pleasant stay if the air conditioning had been working.
Genuine Expedia guest review
Other trip Jul 5, 2013
Sandy
US
2.0 / 5Fair
"Wasn't worth the price"
I paid $80 for a room that probably was worth half that price - I'd drive further next time. Front desk agent was good but absent (I had to wait 5 minutes when I showed up and checked out). A/C was noisy. Property is right on the freeway and our room faced it - so it was lound (get a room in the back if you must). Location was dodgy - not dangerous - but surrounded by old apartments. The garment rack was hanging off the wall (screw came out of the drywall). Room was OK but old.
Genuine Hotels.com guest review
1 night trip with friends Jun 15, 2013
Tim
US
5.0 / 5Outstanding
Staff were extremely courteous and helpful from the front desk clerk, the maintenance man and the maid. Everything was great and the location by the lake was so great!! Thank you Best Western!
Genuine Hotels.com guest review
2 night trip May 31, 2013
A Traveler
US
5.0 / 5Outstanding
Very friendly staff excellent beds and very good breakfast.
Genuine Hotels.com guest review
1 night trip May 31, 2013
RC
US
4.0 / 5Excellent
"Loved"
Nice little dpot right off freeway. Room was clean and cozy yet reasonably priced. Loved the Belgian waffles at breakfast. Will stay next time in Dallas...
Genuine Hotels.com guest review
1 night trip with friends May 18, 2013
Miss. Vee
US
4.0 / 5Excellent
"Not bad, but not great"
This is an average hotel. Everything was clean. Staff was nice. There is highway noise and I received a 4 a.m. wakeup call that I never asked for.
Genuine Hotels.com guest review
3 night trip May 24, 2013
A Traveler
US
4.0 / 5Excellent
"Decent place for short-term stay"
We stayed at this hotel one night. Just basically a place to sleep. It was fine for that purpose, but for an extended stay, I probably would choose elsewhere. Kids were not able to swim due to a city policy?? No swimming until after May 1. And no place for them to get outside & run off energy. Someone tried to get into our room in the middle of the night. Turned out to be someone that had the wrong room, but they wouldn't go away even after I told them they had the wrong room. We ended up having to call the front desk to have someone come up. Other than that, our stay was fine. Room was very clean & pleasant. Staff was very friendly. Stores & restaurants a short drive away.
Genuine Expedia guest review
Other trip Apr 29, 2013
Tammy
US
4.0 / 5Excellent
"good hotel"
close to freeway and things in area
Genuine Hotels.com guest review
2 night trip Mar 15, 2013
A Traveler
US
3.0 / 5Good
"poor customer service"
We always use Best Western but will not return to that location..front desk people rude. They made us feel uncomfortable. Rooms were clean though.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2013
Arthur
US
5.0 / 5Outstanding
I was very comfortable
Genuine Hotels.com guest review
Business trip Mar 12, 2013
Denise
US
5.0 / 5Outstanding
"Great"
Excellent hotel!! Very nice staff! Front desk help OUTSTANDING!! Clean room.
Genuine Hotels.com guest review
Other trip Feb 16, 2013
TC
US
2.0 / 5Fair
We started out in a hadicapped room but requested a different room after one night and went to a quieter room (Road Noise) away from the very noisy Interstate 30 traffic. The handicapped room had a shower that the shower head should have been replaced many years ago and the bath room had dirt in all 4 corners.The next room (that we spent 3 nights in)was much better but had dirt in all 4 corners of the bath room.We had paid for a 5 nights stay but had to leave after 4 nights and got charged for a 5 night stay.We were told that that was their policy but we and our relatives that stay there for in Garland, Tx. for family events are not EVER going to stay there again. I'm thinking of speaking to the Better Business Bureau of Garland, Tx. about their "POLICY"!
Genuine Hotels.com guest review
5 night trip Dec 22, 2012
A Traveler
US
4.0 / 5Excellent
"Good rate for a good hotel"
We stayed here while visiting friends in the area & it was a great rate for the location. I would definitely consider staying here again.
Genuine Hotels.com guest review
2 night trip Dec 21, 2012
A Traveler
US
3.0 / 5Good
"Elephants overhead!"
We had a very annoying guest staying above us. He stomped and paced for hours during the night. We reported this to the front desk who wasn't successful if he attempted to get the guest to stop. We reported 2 hours later to no avail. There should have been an offer to move us. The racket resumed at 4:00 in the morning and finally at 6:30 we ate breakfast and left. Not my favorite stay, to say the least. No offer to comp the room, only a possible discount on a future stay.
Genuine Hotels.com guest review
1 night family trip Dec 7, 2012
Future Hilton Guest
US
4.0 / 5Excellent
"Overnight stay"
For an overnight stay it was good. Breakfast times were earlier (ended at 9 were most end at 10) then most we stay at. We got down there at 8:30 had to inform service food was running out or empty. We were not the last to arrive plenty of guest came after we did. Size of room for a family of 4(children teenagers) was good.
Genuine Hotels.com guest review
1 night trip Nov 17, 2012
Linda
US
3.0 / 5Good
"Too much road noise"
It's RIGHT on the Freeway and I could hear cars all night long. Also, the rooms opened to the outside (I don't like that when traveling alone). The ice machine, UNBELIEVABLY was OUTSIDE by the pool. Meaning I had to walk down stairs, in the dark, to the darkened pool to get ICE. INSANE. The room was fine and the bed was comfortable. The rest was not good.
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
4.0 / 5Excellent
"good price for motel"
Great location. Friendly service. Older motel but, neatly kept.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2012
A Traveler
US
5.0 / 5Outstanding
"GOOD"
Good stay great price near everithing. ok
Genuine Hotels.com guest review
2 night business trip Oct 19, 2012
Josemaria
US
4.0 / 5Excellent
"Home Away from Home"
I was very pleased with the room and the service. It was close to where I was visiting. The only thing that was not the hotel's fault was the surrounding area was not great to look at.
Genuine Hotels.com guest review
4 night trip Oct 7, 2012
Bonnie
US
4.0 / 5Excellent
"Close to Bass Pro Shops and dining locations."
Nice hotel, friendly, courteous, and accomidating staff. I was pulling a 16 foot cargo trailer and there was very space and no loop to turn around.
Genuine Hotels.com guest review
1 night trip Oct 7, 2012
A Traveler
US
4.0 / 5Excellent
"close proximity"
Besides the mishap of them not being able to locate my reservation upon arrival, it was a decent stay.
Genuine Hotels.com guest review
2 night trip Sep 28, 2012
Shawnh
US
3.0 / 5Good
"Very Average"
It was just a stop along the way for me, so it served it's purpose. The service and staff were great and very easy to work with, and the room on the inside was fairly clean and comfortable. However the outside wasn't the nicest/cleanest, and the sound of the traffic on the interstate right beside the hotel was louder than any hotel I've stayed at. Also, the AC unit was very loud, too, and didn't cool very well. I wouldn't be opposed to staying there in the future, but I would look elsewhere first.
Genuine Hotels.com guest review
Business trip Oct 5, 2012
Logan
US
4.0 / 5Excellent
"Good Hotel for the price"
Very clean. Don't take room 201 because it is too close to I30 and traffic noise. Airconditioning didn't work, but I expect that was a fluke?
Genuine Expedia guest review
Other trip Oct 2, 2012
A Traveler
US
2.0 / 5Fair
"Please think twice."
These questions are too general. To start..The breakfast was all microwaved food. I even saw the front desk personnel cleaning out the coffee container in the public ladies room in the lobby. How disgusting!! The room was ok. Bed was a normal bed with a worn out pillow top. The pillows were all identical. Unfortunately for me they were too full and hard. there was no mix of types of pillows. I had to request an iron be brought to my room. The internet connection was non existent at the end of the hotel where I was located. I used my phone hot spot the entire time. Tried to spend my Saturday morning by the pool, but the landscapers were there cutting the grass, and creating an awful amount of dust and dirt in the air. Why wouldn't they handle that during a normal work day?? The washing machine was outside in the pool house, and there was only one. Which to say the least worked, but I wouldn't put it in my home. It was falling apart. It also appears as though they have "full time" residents. All of which have dogs. Now I love dogs, but the regular dog walking traffic from the "residents" was a bit over the top. I am certainly looking elsewhere as I must be there regularly for temporary trips throughout this winter.
Genuine Expedia guest review
Other trip Sep 14, 2012
A Traveler
US
5.0 / 5Outstanding
"outstanding for the price"
It was great, a great hotel, staff and all was very nice for a good price
Genuine Hotels.com guest review
1 night trip Sep 1, 2012
A Traveler
US
4.0 / 5Excellent
"Very clean and comfortable"
The room was very clean and spacious. The bathroom was pretty large for a hotel. There was a moderately unpleasant odor that lingered in our clothes the day. But we rested very comfortably and contiued our journey the next morning feeling refreshed. We intend to stay here again each time we make the same trip.
Genuine Hotels.com guest review
1 night trip Aug 31, 2012
PickyShopper
US
5.0 / 5Outstanding
"Nice motel"
The location is confusing but once you find it it is ok. The inside looks better than the outside - but the outside isn't bad.
Genuine Hotels.com guest review
2 night business trip Aug 28, 2012
Susan
US
4.0 / 5Excellent
"Courteous Staff and recently Remodelled."
Every thing was a ok but the bed was very firm and uncomfortable.
Genuine Hotels.com guest review
1 night trip Aug 18, 2012
Les & Syvia
US
3.0 / 5Good
"For a cheap place to stay, it's not too bad"
The good: the staff were excellent, no doubt about that. When we arrived the manager was in the progress of throwing a wandering drunk off the property, and he apologized to us for the situation even though it was not his fault. The outside swimming pool was clean and very enjoyable...only 5 feet deep but that's OK for kids. Breakfast was decent, about what you expect from an inexpensive hotel breakfast...waffles and pastries. The bad: the mattress on the bed was saggy and uncomfortable. The door to the room did not come all the way down, so outside light, road noise (which was considerable, considering the location on the I-30 access road) and odors found their way into the room. I finally got up and put a towel across the bottom of the door, which helped, but I ought not have had to.
Genuine Expedia guest review
Other trip Aug 12, 2012
R. L. L.
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"A noisy location"
Had it not been for the constant high level if highway noise this could have been a great stay. The location beside lake Ray Hubbard and the nearby waterside restaurants and Bass Pro shop could hardly have been better. Perhaps owners should consider secondary double glazing for noise insulation?
Genuine Hotels.com guest review
2 night trip Jul 21, 2013
Eamon
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Goede prijs/kwaliteit verhouding"
Dicht bij snelweg. Let op bij afrit voor snel passerend verkeer. Wat smoezelig aan de buitenkant maar binnen prima.
Genuine Hotels.com guest review
2 night romance trip May 11, 2015
Cor
NL
4.0 / 5Excellent
"Very good for the price"
It was a most pleasent stay. The room was big and clean. It would have been a 5/5 room if the noise from the passing road hadn't been so noticeable inside the room. The complimentary breakfast was a bit poor. Wifi was good and strong. One of the few rooms on our road trip that we'd gladly return to.
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
A Traveler
FI
3.0 / 5Good
"Gente muy amable y servicial"
En general, buena. Pasamos poco tiempo dentro de las habitaciones, buen servicio de televisión por cable, a uno de los cuartos le faltaba refrigerador, y casi no se escuchaba cuando hablabas por teléfono a la recepción. Excelente el respeto que tuvo siempre el personal de servicio con todas las cosas que teníamos en las habitaciones.
Genuine Hotels.com guest review
8 night family trip Dec 26, 2013
. Anna Roso
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Nov 14, 2014
julia
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Pedro
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Oct 24, 2014
John
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Oct 21, 2014
Billy Williams
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
aaron
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Sep 24, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Sep 7, 2014
edin
US
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