All hotels in Hot Springs, Arkansas, United States of America
1 room, 2 adults
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5321 Central Ave, Hot Springs, AR, 71913, United States of America, ‏‎866-538-6206
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4.3 / 5Excellent

Score breakdown (from 172 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
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5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2015
daisy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife and I came here for our anniversary.Right from the beginning we were warmly greeted by hotel staff. Our room was clean and comfortable.And the view of the lake can't be beat.I like the location,not too far from town.Well be back.
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2015
REGINALD
US
5.0 / 5Outstanding
"Didn't think! Had to much fun!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It had a great view,if my room was on that side of the building. But the service was great,and the room was clean and comfortable. I will stay there the next time I'm in hot springs!!!!
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
Robbie
US
3.0 / 5Good
"Nice lake view"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room needs remodeled.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Lola
US
4.0 / 5Excellent
"Quick stay Hot Springs"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were there for a youth track meet. Room was nice and breakfast was good. We did not get a room on the lake side, so the room was not as nice as those, which was a bummer. Not sure if those rooms are king rooms only or if booking through Hotels.com did not get us the best room.
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Eric
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Great location. Great view
Genuine Hotels.com guest review
2 night business trip Jun 8, 2015
Velvet
US
3.0 / 5Good
"Needs updating."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Staff was nice, but not overly helpful. The room was clean but had a stuffy smell. Furniture was older than I expected. The bed was hard! There was a leak in the front lobby and the bucket stayed there even after the leak had stop. It would be a great hotel if they updated the furniture and bed spreads. Next time we will probably stay somewhere else. The view was nice.
Genuine Hotels.com guest review
2 night romance trip Jun 8, 2015
Samuel
US
3.0 / 5Good
"Mrs G"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
when we checked in the room that was given to us had a awful smell so they gave us another room & it was much better than the first one
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
mike
US
5.0 / 5Outstanding
"No stress and very helpful staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved every second. Great view and the rooms are very relaxing. Already planning to return as soon as possible.
Genuine Hotels.com guest review
1 night family trip May 30, 2015
Jessica
US
5.0 / 5Outstanding
"Go To Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was the nicest ever! Very polite and accommodating! We had a view of the lake, which was beautiful! Great times!
Genuine Hotels.com guest review
1 night family trip May 21, 2015
Bertha
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great experience, will stay at this site next time in Hot Springs.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Brenda
US
4.0 / 5Excellent
"Baymont Hot Springs"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room had a musty smell and the carpet was sticky, humid. Apparently, there was some storm damage from days prior, but the staff did not notify me or offer to put me in a better room.
Genuine Hotels.com guest review
4 night business trip May 11, 2015
Daniel
US
5.0 / 5Outstanding
"On the lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great place to stay.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location, room was clean, staff was friendly & breakfast was good. Hotel is located lakeside & outdoor patio offers a great view, and place to relax. I would definitely stay here again.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Peggy
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed king sized bed very nice I don't like queen mattress to hard so we had to switch to king sized suite bed so soft and nice view off the patio of lake very nice
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Kawana
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice staff but the breakfast was small and not a lot of choice.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2015
Leslie
US
5.0 / 5Outstanding
"Great location. Comfy bed. Will return."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice quiet area. Newly painted room with very comfortable bed. Great breakfast. Definitely staying here again.
Genuine Hotels.com guest review
1 night business trip Apr 30, 2015
A Traveler
US
4.0 / 5Excellent
"Hot Springs"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Weekend getaway to Hot Springs. Motel is just minutes from town. Room was ground floor next to the exit and very quiet. The only problem was the staff failed to empty the coffee pot from the previous guests and left only tissues in the box. Front desk was accommodating .......
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Michelle
US
5.0 / 5Outstanding
"Will stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was great.We had a room overlooking the lake.The hotel was very clean.The complimentary breakfast needs improving that's the only complaint I had.
Genuine Hotels.com guest review
2 night romance trip Apr 23, 2015
Kathryn
US
4.0 / 5Excellent
"Needs New Matresses"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Staff was very friendly and helpful. The room looked clean upon entering but after inspecting further, I noticed it was in need of a deep cleaning. After sleeping in the bed all night, which was hard as a rock, we noticed a brown spot on the bottom of the blankets the next morning when we were straightening up. Breakfast was good, they had several items to choose from and also offered some hot items which was nice. I just feel for the price we could have stayed at a Mariott chain which usually is very nice and comfortable. This place definitely needs new matresses.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Brittany
US
5.0 / 5Outstanding
"Excellent!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I stayed here for Derby Weekend. What a great stay!! Very comfy beds, a large spacious room, and what a view of the lake!!
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
April
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Very clean and spacious room. Couch and chair in the room. Over all great experience here.
Genuine Venere guest review
Other trip Mar 31, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Just an average experience at an average looking Hotel, not worth the price. If nothing better is available, I would recommend.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
US
3.0 / 5Good
"Location was ok but the hotel was nothing special."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The complementary breakfast was lacking and we ended up eating again once we left the hotel. Staff was nice. We were given a handicapped room which we didn't need. We weren't told that upon check in which was late so we didn't request a different room. The tube was dirty. I ended up cleaning it before I showered.
Genuine Expedia guest review
Other trip Mar 25, 2015
Amanda
US
2.0 / 5Fair
"Poor check-in experience"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Checked in about 4:30p and was told only remaining non-smoking room was handicapped. Since the parking lot was empty, that seemed unlikely. Poor service.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Charles
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel. No problems at all!
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice trip at the races"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great weekend. Weather was nice, lake was up so it was pretty
Genuine Expedia guest review
Other trip Jan 26, 2015
Pat
US
5.0 / 5Outstanding
"Loved it!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed staying there. The suite was nice and big. Very comfortable.
Genuine Expedia guest review
Other trip Nov 30, 2014
great stay!
US
5.0 / 5Outstanding
"Watched the sunrise over Lake Hamilton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I wish I could have stayed longer!!!
Genuine Hotels.com guest review
3 night business trip Nov 17, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good, relaxing patio overlooking the lake Friendly helpful staff
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, it was nice. Perhaps slightly over priced, but acceptable. Staff was friendly and gave good advice about local attractions and places to eat. I would stay there again.
Genuine Hotels.com guest review
4 night trip Oct 15, 2014
Dan Morris
US
4.0 / 5Excellent
"Better than we expected.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
As we are retired, we look for value in our travels and were pleasantly surprised at the Baymont in Hot Springs. 1st, upon checking in, the asst. Mgr upgraded our room at no extra charge as they were slow on the night. The housekeeping staff were good in keeping the room cleaned and doing so at a convenient time while we were out in the middle of the day. The view of the lake was great and the complimentary breakfast was much better than average. All in all we would recommend this nice place for the money.
Genuine Hotels.com guest review
3 night trip Oct 7, 2014
Jim Pinnell
US
4.0 / 5Excellent
"Easy on off location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for 5 days to see the surrounding tourist area on motorcycles. We traveled on AR7 to Petit Jean State Park. Be aware that AR 7 north of Hot Springs is very steep and curvy for approximently 50 miles. The scenery it's beautiful on AR7 but, no where to pull over and enjoy it. Get ready for the tailgaters, also. Doesn't matter if you go over the speed limit to try and get them off of you they will still tailgate. After almost getting killed twice while riding our bikes we decided it was best to park them. Someone in an SUV was completely on our lane in a blind curve. Another car pulled out in front of us and realized she misjudged our distance so she just stopped in the road blocking the whole lane. We have traveled our whole lives and this state is very hard to navigate through. The road signs are confusing and there are no warnings ahead of time. Be ready to make u turns to back track. We took AR7 starting from El Dorado to Morrilton. If we had to drive it again We would not take AR7 from El Dorado to Hot Springs. It was a two lane road most of the way and at very slow speeds. Roads were rough.The scenery was not great. Take 167 instead and you'll make better time and less aggravation.
Genuine Expedia guest review
Other trip Oct 9, 2014
Kat
US
3.0 / 5Good
"Baymont in Hot Springs, AR"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
We love the location! Beautiful hotel. Good and quick service. Nice staff. We just needed a SOFTER bed. Sleeping comfortably is very important to us but our bed was too hard.
Genuine Hotels.com guest review
4 night romance trip Sep 21, 2014
Vicky
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great views of lake hamilton clean room will stay again
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
steve
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rooms are very small. Breakfast was awful.
Genuine Hotels.com guest review
2 night family trip Aug 1, 2014
A Traveler
US
4.0 / 5Excellent
"We enjoyed our stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great time. The hotel accommodations were very good. We had a very romantic, quiet and relaxing weekend vacation.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"It was nice and a beautiful waterfront"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My friend and I had a good time. We were not at the hotel that much. The only thing I was disappointed in was not being able to make the waffles for myself with that flip waffle maker.
Genuine Expedia guest review
Other trip Jul 10, 2014
A Traveler
US
2.0 / 5Fair
"Did not meet expectations"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Good location. Room condition seemed old and in need up repair and cleaning. Carpet was "sticky", bath drain was mostly plugged, bed throw was dirty, room was musty.
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
RJ
US
2.0 / 5Fair
"Dirty"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Dirty
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
Devin
US
2.0 / 5Fair
"Great view of a Beautiful lake"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
We were very disappointed, the staff was very friendly at check in.. but once you are in.. you are in...don't expect anything else.. Our rooms were never cleaned until between 4 and 5 o'clock in the evenings.. When we ask for our rooms to be cleaned they said they had other priorities. I think really just under staffed, I think the girls worked hard, just not enough of them to go around to take care of everyone staying there. Loved the view, but would not book there again... the free breakfast was the same everyday... no change at all....
Genuine Hotels.com guest review
4 night trip Jun 22, 2014
Betty
US
4.0 / 5Excellent
"Not a Crack Head Hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Second time I have stayed at this hotel. Always clean and quite. The staff were all super nice. No riff-raff type people. Will only stay here while in Hot Springs.
Genuine Expedia guest review
Other trip Jun 20, 2014
Mike
US
1.0 / 5Poor
"RUDE DIRTY OVERPRICED"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
PAID THREE TIMES AMOUNT ROOM WAS WORTH EXTRA $$.00 FOR A ROLLAWAY BED WITH NO ROOM TO SET UP FOOD BETWEEN BED AND LAMP TABLE THAT HAD BURNED OUT BULB BLANKET ON FOOT OF BED HAD FOOD AND HAIR ON IT COULD NOT GET A CUP OF COFFEE TILL 6:30 BAD PARKING LAKE COVE MOTEL WAS ON ONE FOOT DEEP NO SWIMMING MANAGER LAUGHED AT ME AND SAID IT COST MORE TO GO THROUGH HOTEL.COM THAN HIM DIRECTLY
Genuine Hotels.com guest review
1 night business trip Jun 16, 2014
MARTIN
US
4.0 / 5Excellent
"Great location, a few problems"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had stayed there two weeks earlier and while the rooms were a little dated, the location and views of the lake were excellent. When I returned for a three night stay, I has trouble each night getting an internet connection and finally gave up two out of three nights. Meeting thought that perhaps they had a new provider and had not gotten the bugs out. The worst problem was the last night when there was no coffee left in the room and there were little black bugs inside the supposedly packaged coffee cups. Yuk! That made me feel dirty until I could get packed and get out of the room.
Genuine Hotels.com guest review
3 night business trip Jun 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Great view !"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and view of lake.
Genuine Hotels.com guest review
3 night romance trip May 12, 2014
Buck
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice experience. Beautiful area.
Genuine Hotels.com guest review
2 night trip with friends May 9, 2014
Jimmie
US
5.0 / 5Outstanding
"Beautiful setting on Lake Hamilton."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A beautiful setting for this hotel. The location is very convenient, right on Hwy 7 (Central Ave). Very quiet, rooms nice (seemed to have been updated recently). No complaints at all with the staff and facilities. They could use better lighting in the bathroom, which is separate from the dressing area, but my sister and I learned that if you leave that light on, it will brighten in a few mins....guess the dim is for nighttime visits!! Nice hot and cold breakfast included, which is good for families and convenient. Can't beat this hotel for the rates. Will definitely stay there again.
Genuine Hotels.com guest review
3 night family trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"everything was as expected."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a great room in a great area. There are tables set up outside so you can enjoy your morning coffee and/or breakfast overlooking the lake.
Genuine Hotels.com guest review
2 night business trip Mar 21, 2014
Mark
US
5.0 / 5Outstanding
"We will go back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable and clean ! We plan to stay again for a longer visit :)
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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