All hotels in Hot Springs, Arkansas, United States of America
1 room, 2 adults
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5321 Central AveHot SpringsAR71913United States of America, ‏‎866-538-6206
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 231 reviews)

  • Location
    Great location
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Cleanliness
    Clean
  • Vibe
    Poor vibe
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2.0 / 5Fair
"Price good...cleanliness not so much"
We were told the cleaning staff had walked out the week before we stayed. We could tell. The new staff was inexperienced and probably short-handed. The tub was filthy the first night, used shampoo to clean it so I could take a shower. Beds were left un-made and soaps/shampoos not replaced after using them completely up. The front desk staff was very accommodating and nice. The cleaning staff was very polite and we could tell they were trying. Looked like just overwhelmed. Breakfast was boring, same exact choices everyday. (We stayed 5 days, room price was good.) WiFi was on-off the entire time.
Genuine Hotels.com guest review
2 night business trip Apr 1, 2016
A Traveler
US
4.0 / 5Excellent
Great hotel right on the lake just wish they would have had boats to rent.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2016
Kevin
US
5.0 / 5Outstanding
"We will be back to the Baymont"
Great hotel that was clean and quiet. In the lake. Very beautiful
Genuine Hotels.com guest review
2 night romance trip Apr 1, 2016
Debra
US
3.0 / 5Good
"Nice stay"
A nice two day stay. The room was sufficient for our needs, it just had an odd smell to it.
Genuine Hotels.com guest review
2 night family trip Mar 21, 2016
Sarah
US
2.0 / 5Fair
"Not great."
They forgot to clean our room the first day we were there. The room smelled awkward. The "free" wifi was worthless. Could barely connect and so slow it was worthless. The shower curtain had a stain on it and one of the comforters had a stain on it. Told the staff of the issues and was told they were understaffed. Somehow that became our problem. I expect just the basics and I expected more of this hotel based on various web reviews. Not terribly happy with the experience.
Genuine Hotels.com guest review
3 night family trip Mar 15, 2016
Michael
US
5.0 / 5Outstanding
"Hot Springs spring fling"
We visited Garvan Gardens and Oaklawn racing, the hotel was a great location for both and away from all the traffic
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2016
Kathy J
US
2.0 / 5Fair
"Bad cleaning group"
The room was gross, when we pull the bed covers the pillowcases and the sheets had blood stains. Thankfully the manager moved use to "better" room.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2016
Liliana
US
3.0 / 5Good
"free wifi" didn't work. I having travel often and the most I like is when I get up I have my yummy breakfast at the hotel. this time brekfast was so low quality. Also bed matresses are unconfortables, maybe very old? or...
Genuine Hotels.com guest review
1 night family trip Mar 15, 2016
Maria
US
5.0 / 5Outstanding
"Good location"
Nice stay
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2016
Geoffrey
US
4.0 / 5Excellent
The room was clean and comfortable. We especially enjoyed the room with lake view and balcony!
Genuine Hotels.com guest review
2 night romance trip Mar 4, 2016
Cynthia
US
5.0 / 5Outstanding
"Great place"
Great place to stay.Very clean and new rooms with lots of space. Will definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2016
Kurt
US
5.0 / 5Outstanding
"Great stay overall."
Loved location. Enjoyed eating breakfast overlooking the lake.
Genuine Hotels.com guest review
1 night trip Feb 18, 2016
Cynthia
US
5.0 / 5Outstanding
Great
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2016
Lizzie
US
1.0 / 5Poor
"Baymont Inn in Hot Springs, Arkansas"
The room was extremely small for 2 adults and 2 children, there was no closet, only an open rack that would hold about 5 garments. The bath room was gross, dirt rings around the bath tub and the entire bathroom was just dingy looking, the coffee pot in the room had coffee stains around the glass pot and in the bottom of the pot and looked as if it had not been washed since being in the room, gross, I don't recommend this place, their were other people in our group who had cleanliness issues also. I had reserved the room for 5 days but checked out after the 1st night, I was not charged for the 1 night stay.
Genuine Hotels.com guest review
4 night family trip Feb 1, 2016
Shirley
US
5.0 / 5Outstanding
"Great location"
We were traveling out west and this was one of our stops along the way. Such a gorgeous location, right on the lake!
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2016
Louis
US
4.0 / 5Excellent
Came for the racing like we do every year and will be back next year if not sooner.
Genuine Hotels.com guest review
5 night romance trip Jan 14, 2016
Philip W.
US
4.0 / 5Excellent
"Great Hotel"
Our first stay at a Baymont Inn. Room was clean and staff was friendly. My children enjoyed watching the turtles in the lake off the back seating area of the hotel. Great location for sightseeing, dining, and shopping. I would certainly stay at this hotel again in the future!
Genuine Hotels.com guest review
2 night family trip Oct 5, 2015
Jennifer
US
3.0 / 5Good
"good stay"
first room I received not nice at all. After deciding to leave I got a real nice room with a lake view.
Genuine Expedia guest review
Other trip Jan 14, 2016
A Traveler
US
4.0 / 5Excellent
"Pleasant spot on the lake for a week-end getaway"
Have never been to Hot Springs even though I have lived in the Mid South for 40 years. Great place to visit and Baymont Hot Springs was the ideal location for a visit to the area.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
PAUL
US
5.0 / 5Outstanding
"Great place"
Nice place
Genuine Hotels.com guest review
1 night family trip Dec 4, 2015
A Traveler
US
4.0 / 5Excellent
"Thanksgiving night..."
Ot was OK
Genuine Hotels.com guest review
1 night family trip Nov 26, 2015
Pete
US
5.0 / 5Outstanding
"Grannybone"
Was there for our Baptist Convention & the churches was staying at another place. But, we booked this one & glad we did. Loved it the sunrises were so lovely. The everyone was so friendly & trying to make sure I had all that I needed. The breakfast was really good, biscuits & everything was so free & good. really enjoyed my stay here & the price !!
Genuine Hotels.com guest review
1 night business trip Nov 23, 2015
Doris
US
4.0 / 5Excellent
"Great stay!"
Stayed the weekend for the SPA City Running Festival. The room was comfortable. The bed was comfortable and the shower was fantastic! I just wished I had told the house keeper when we were leaving to go ahead and make up our room.
Genuine Hotels.com guest review
2 night trip with friends Nov 20, 2015
Robin
US
4.0 / 5Excellent
"Good stay. Rested well. Will stay again."
Wife and I went to Hot Springs for our anniversary and stayed 2 nights. It is off peak season so it was quiet. Over all a good stay. Really nothing to complain about.
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Much needed mini vacation"
The lady at the desk was courteous, helpful, sincere. Great experience!!!
Genuine Hotels.com guest review
2 night romance trip Nov 13, 2015
Christina
US
5.0 / 5Outstanding
"Relax in Hot Springs"
The getaway was to relax and scope out Hot Springs where my Mom was born and parents were married. The staff we interacted with were friendly and offered assistance any way they could. We LOVE Tina and would hope she is there for a long time. We plan on returning next year. We also were treated well by Pete. Great experience!
Genuine Hotels.com guest review
4 night romance trip Nov 7, 2015
Patricia
US
5.0 / 5Outstanding
Before booking a hotel in Hot Springs, I read several reviews. The reviews were mixed on most places, so I chose the Baymont. I found it to be a very nice and economical stay. The check in process was quick and easy, the room was very comfortable, and the lakeside view was a special treat. The only problem was the smell of cigarette smoke on the second night, as we got off the elevator on our floor. Fortunately once we were in the room, the smell was not detected.
Genuine Expedia guest review
Other trip Nov 9, 2015
A Traveler
US
4.0 / 5Excellent
"Ok stay"
We rented a queen bed. The bed was a full size. They said it was queen there is no way though!
Genuine Expedia guest review
Other trip Nov 5, 2015
A Traveler
US
4.0 / 5Excellent
We were well pleased with our stay at the Baymont. The room was very clean & comfortable. The staff was friendly & efficient. We'll definitely stay here again when we're in Hot Springs.
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel for sisters get away!"
My sisters and I visit Hot Springs quite often for a short weekend get away. However, this was the first time we have stayed at Baymont Inn and Suites. We were looking for a quiet retreat, which we found there. The personnel were friendly, professional and eager to offer suggestions for shopping, restaurants and directions. The hotel sits right on the lake where you can have a quiet breakfast, or just watch the beautiful suns sets. We really enjoyed the quietness.
Genuine Expedia guest review
Other trip Nov 4, 2015
Pauline
US
4.0 / 5Excellent
Honestly we wasn't there long. Room was clean and shower hot. We came in at 3am after partying hard on the town. Night manager was a bit testy about us wheeling one our jeeples who drank a lil to much in on a luggage cart but they should have had a wheel chair in the lobby lol.
Genuine Expedia guest review
Other trip Nov 3, 2015
A Traveler
US
4.0 / 5Excellent
The hotel was great except for the breakfast. I am not used to scrambled eggs being in squares. The gravy was watery and the orange juice was terrible.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2015
Judy
US
5.0 / 5Outstanding
"very comfortable"
nice and pleasant experience
Genuine Hotels.com guest review
1 night family trip Oct 23, 2015
richard
US
3.0 / 5Good
"Nice place. Rude staff"
We got to the hotel about 30 minutes before the official check in time. Asked if we could go ahead and check in as we had all of our luggage out. The clerk gets snotty and and says check in is at 3:00. My wife then asks if the room was ready, we'd like to check in early. The clerk then picks up the check-in sign from the end of the desk, and places in front of my wife, then walks off. When my wife ask for the manager, she said she WAS the day manager, We found out at checkout, that was a lie! We were told by a different clerk that the rude clerk wasn't even out of her 90 day probation period.
Genuine Expedia guest review
Other trip Oct 22, 2015
james
US
2.0 / 5Fair
"Little critters"
As we entered there was a rather large (I thought) cicada in the entry vestibule - my husband says cockroach. That was a bit unnerving. The next morning as I ate in the breakfast room, I noticed a feathery millipede zipping across the room. Even though we had no issues in our room upstairs, because of these two little critters, I could not recommend this hotel.
Genuine Expedia guest review
Other trip Oct 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good Stay"
Killed a large cockroach in the room. Other than that it was a good stay.
Genuine Hotels.com guest review
2 night family trip Oct 16, 2015
Jimmy
US
4.0 / 5Excellent
We were in Hot Springs for a wedding. When we walked into the hotel, the hotel actually smelled clean. There were no odors at all that usually accompany a hotel lobby. Even the elevator smelled clean. The only issue I had was that it was extremely cold in the room and hallways. We were able to turn the heat on in our room but of course could do nothing about the temp in the halls. But we did take into consideration the fact that it is fall and the temperature fluctuates so drastically it is hard to make everyone happy.
Genuine Hotels.com guest review
2 night family trip Oct 16, 2015
Tamara
US
4.0 / 5Excellent
"We love the big room!"
It is Clean and quiet and good for relaxing.
Genuine Hotels.com guest review
2 night family trip Oct 15, 2015
Lixia
US
2.0 / 5Fair
Extremely bad WiFi connection and tv signal, bad breakfast food choices, room with the view (balcony) lacked windows. Litter in the hotel's lake bay. The stay was saved because of friendly employees.
Genuine Hotels.com guest review
1 night business trip Oct 14, 2015
A Traveler
US
5.0 / 5Outstanding
The hotel was clean. Staff was nice. The only problem I had was that my room had a full size bed...very small. But other than that everything was great.
Genuine Hotels.com guest review
2 night romance trip Oct 9, 2015
Jennifer
US
5.0 / 5Outstanding
"Beautiful Lake view"
The view of the lake in the morning and in the afternoon makes this hotel the place to stay in Hot Springs. The staff is nice, The breakfast is simple: folded eggs, sausage biscuits, and gravy. The rooms are clean and spacious. Good value + Great view = Return visit.
Genuine Hotels.com guest review
2 night romance trip Oct 9, 2015
jesus
US
5.0 / 5Outstanding
"Great"
Very nice and clean and comfortable.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2015
A Traveler
US
4.0 / 5Excellent
We had a wonderful stay and would definitely stay here again. The staff was friendly and helpful. The room was clean and comfortable.
Genuine Hotels.com guest review
4 night trip with friends Oct 5, 2015
Sandra
US
4.0 / 5Excellent
"Great hotel,service, but not so good bed comfort."
Stayed at the hotel for three nights for a family vacation. Hotel was great, but the beds leave something not to look forward to. One bed was stiff as a board will the other was not as stiff. I have a sciatic nerve in my back that gets aggravated on really stiff beds, so these beds had me ready to leave to a more comfortable bed.
Genuine Hotels.com guest review
3 night family trip Oct 2, 2015
Michael
US
3.0 / 5Good
"Nice place, if only the beds were better!"
This is overall a nice hotel. The staff is very friendly and efficient, the building and grounds are well-kept, and the lake-side views are splendid. The morning breakfast is good...plenty for most people. Area restaurants are good, and it's not far into town. We had a problem with the bed, though...the mattress was hard and uncomfortable, and the blankets weren't heavy enough for my cold-natured friend. I would have given it higher overall if the beds had been better.
Genuine Hotels.com guest review
3 night romance trip Sep 24, 2015
Russell
US
4.0 / 5Excellent
I was allocated room with no nimber on the door and has stains in the restroom. I suspect this due to my skin color.
Genuine Hotels.com guest review
3 night family trip Sep 25, 2015
A Traveler
US
4.0 / 5Excellent
"Wedding weekend"
Great stay..staff was very helpful, top notch..Did serve a range of items for breakfast, staff kept everything stocked and clean ! We enjoyed out stay which was a big wedding party.
Genuine Hotels.com guest review
2 night family trip Sep 25, 2015
Matthew
US
5.0 / 5Outstanding
"Great hotel."
Great hotel. We will be staying there next time we are in town.Nice view of lake. Good continental breakfast. Friendly staff.
Genuine Hotels.com guest review
2 night romance trip Sep 25, 2015
Jeremi
US
5.0 / 5Outstanding
"Two California Thumbs Up!"
Booked this hotel to attend a wedding in Royal, AR. It's located right by Lake Hamilton and very close to drugstores, mall, eateries, etc. which made it a convenient location. The hotel staff was very friendly and the surrounding scenery was very nice and peaceful. Pool was open late which was nice. Complementary continental breakfast was a sweet touch, too! Definitely recommend this hotel to anyone looking for a friendly, peaceful hotel on a budget!
Genuine Hotels.com guest review
2 night family trip Sep 17, 2015
Christina
US
1.0 / 5Poor
"Disappointed"
Internet claimed to be high speed, however it was pretty much non existent. The bed runner had some unknown stain that resembled phlegm or *&^%$. It was absolutely disgusting. I booked the room for four adults. Only two sets of towels was in the room. When our toilet paper was running low you would think the housekeeper would leave another roll in the room. She didn't. Very smart. (sarcasm). I stayed at this hotel due to the good reviews. At this time I'm not sure why those reviews were left for this hotel. My experience here was not good.
Genuine Hotels.com guest review
2 night family trip Sep 18, 2015
A Traveler
US
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