Comfortable rooms, nice people, and right on the main road. Overall, it was a great experienceGenuine Hotels.com guest review
We had a wonderful except for the forest fire which we received a lot of smoke but other than that it was just great! Great location and close to everything.Genuine Hotels.com guest review
"Staff was very nice"
Staff was very nice to me and to my family.Genuine Hotels.com guest review
"convenience to town pool and lake"
I enjoyed my stay and loved my room. I will stay at the Baymont again!!Genuine Hotels.com guest review
"wrong impretion'on the lake' no beach"
OK disapoitment was the beach partGenuine Hotels.com guest review
"Right on lake"
Beautiful view and excellent customer serviceGenuine Hotels.com guest review
"If they'd make some changes"
Our first reaction to the room was that there is carpet under the bathroom sink. Not sanitary. But when I complained about mildew on the shower curtain, the housekeeping staff changed it and wrote a nice note. However, we were also disappointed with the slow internet (my husband never was able to connect) and the mediocre breakfast (only fresh fruit […] was apples; waffles were to be re-toasted instead of make your own; 2 kinds of cereal only; pastries were stale). The gunk off the pier was also an eyesore. Not what we hoped to experience. We have family in Hot Springs. We'd try Baymont again if they'd make these changes. Read moreGenuine Hotels.com guest review
loved being on the lake. We enjoyed the pool in the evening hours - wish you had a hot tub with jets to beat up our sore joints! Really appreciated the breakfast. It helped the trip be more affordable. Everyone who worked there was very kind and helpful.Genuine Hotels.com guest review
"Overall Nice hotel..."
Had a great stay. The only thing I would reccomend would be the room floors need to be shampooed more frequently. The beds were comfortable, but the breakfast needs improvement. However since it was free I can't complain too much.Genuine Hotels.com guest review
Great customer service and clean room.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"No problems here"
Nice room with great view of the lake. Will stay again when back in the area.Genuine Hotels.com guest review
"Best staff I've encountered in a long, long time."
This hotel was very clean and comfortable. Our kids had a sofa bed and the mattress was a little thin but otherwise we have no complaints. The breakfast was excellent and the front desk staff was very helpful. They even gave us a coupon book that saved us lots of money. Will stay here again - no doubt!Genuine Hotels.com guest review
The staff are so friendly and helpful. Our room was very clean and comfy. I paid a llittle extra to have a room on the lake side and it was so worth it. I plan to go back and stay longer next time!Genuine Hotels.com guest review
luxurious accommodations, restfully beautiful surroundings...a great experience and better value.Genuine Hotels.com guest review
Need better quality bedsGenuine Hotels.com guest review
We enjoyed the trip and the comfort of the hotel. The hotel was located on Central, which was a just a few miles away from just about everything. The room was very spacious and clean.The only complaint we had was the location of the room, which was right infront of the elevator. Other than that, the stay was great and will stay there again.Genuine Hotels.com guest review
"Overnight stay while traveling"
Definitely recommend this hotel! Smiling, friendly staff were very accommodating. Evening cocktails were a pleasant surprise. We ate out, so did not sample the evening food offering. Breakfast was good and plentiful. Room was clean and comfortable. Nice to have a choice of pillows on the bed.Genuine Hotels.com guest review
"Nice hotel and view"
Hotel was comfortable, but we had to drive to Hot Springs attractions.Genuine Hotels.com guest review
"Vacation at Hot Springs"
The hotel has a beautiful view of Lake Hamilton. We enjoyed sitting on the balcony looking across Lake Hamilton. The bed was the comfortable. If we visit Hot Springs ,AR again we will stay there.Genuine Expedia guest review
"If neg 10 was a rating option, it would apply"
The first room we were given on the third floor smelled sour and musty, had old chewing gum on the floor and the carpet was so filthy that you could see the dust piled in the edges along the wall. The desk chair was broken and the bed coverlets had hundreds threads coming out of them. . After I walked the gum back down to the front desk, I was curtly […] told that I could take a look at another room or they would not stop me from leaving the hotel and they wouldn't charge Hotels.com for our stay, but I would have to go back and deal with Hotels.com to get my money back. He made another comment about Hotels.com that made me ask if they had a specific set of rooms they gave to their Hotels.com customers. He got all flustered and said they wouldn't make us stay there if we didn't want to--he never actually confirmed or denied my question. The second room, on the first floor, didn't smell, and it was somewhat cleaner, though we still had to keep sandals on when walking in the room because the carpet made our feet dirty. The rooms in general are cramped, the pillows were bricks, and the bathroom sink area was in the bedroom, not the bathroom, and there wasn't even a divider for privacy. The first morning we came back to the room about 2-3pm to shower, our room had not been cleaned. When we came back around 9pm, the beds had been fixed and the wet towels were gone, but that was the extent of it. Couldn't even find a muffin at breakfast! Read moreGenuine Hotels.com guest review
Friendly atmosphere, nice area, price was good, breakfast was good tooGenuine Expedia guest review
The Hotel was Very clean. ( and i am Picky!) The room is small but it was all we needed. It was set up well with the sink outside of the bathroom. Close to many restaurants and easy access to Lake Hamilton. Good choice!Genuine Hotels.com guest review
When we first arrived the desk clerk was on the phone and he didn't even acknowledge us at all as I kept standing right in front of his face!! I stood there at least fifteen minutes!! WE were paying customers !! the lady on the phone was just asking him questions about the ratings of the hotel!! The beds were very comfortable!! There wasn't enough towels […] for four people!! when we called down to the desk for more , they made us come get our own!! Also there were spiders everywhere on the pool furniture!! under the chairs, under the tables and on the bushes around the building!! The location was great!! It was next to every thing!! Read moreGenuine Hotels.com guest review
"right on the lake"
My daughter loved stopping at this hotel on our road trip. The pool was very clean and looked over the lake. The staff was welcoming and very helpful. We would definitely stay in this hotel again, but get a balcony room so we can sit and watch the lake.Genuine Hotels.com guest review
"NEED A HOTEL? I RECOMMEND BAYMONT INN!"
The room was clean, the view was spectacular, and the service was outstanding. Most importantly, my family loved it!Genuine Hotels.com guest review
It was clean and comfortable. The staff were friendly and helpful.Genuine Expedia guest review
"Lake front accomodations"
Clean, great breakfast with eggs and sausage plus the usual carbs, room was small but adequate. Staff was friendly, pool was warm and clean. make sure to feed the fish and turtles at the dock.Genuine Hotels.com guest review
"Not Ready for prime time"
Stayed 3 nights. Room not cleaned on 2nd day, at all. Wake up call service disfunctional, in service wake up call setting did not work at all, front desk personnel did not set calls correctly, always got call at 6:30 regardless of my requested time.Genuine Hotels.com guest review
the second day, there was only one bath towel. there were 2 of us. Advertising for the hotel makes one think there is a lake view from all rooms. There isn't.Genuine Expedia guest review
"Good times in Hot Springs"
A clean and comfortable hotel...had a nice King bed facing the lake and pool. Decent breakfast for a chain hotel.Genuine Hotels.com guest review
Great motel. Same ole motel breakfast.Genuine Hotels.com guest review
"On a scale of 1 to 5 they are a 6!"
Great Service, friendly helpful staff, extraordinarily clean rooms.... Loved it. We couldn't believe how big the rooms were. Its a Great deal! The BEST place to stay in Hot Springs.Genuine Hotels.com guest review
"Baymont Suites in Hot Springs"
The staff was excellent and very helpful. Great view of Lake Hamilton. The bed was very comfortable and we slept well. I would recommend this property to anyone.Genuine Hotels.com guest review
Room was clean. The bed was comfortable. There was a nice variety of items for breakfast. I just wished we had been assigned a lake view room. Hotel did not have a lot of guests on this night and I would imagine there were available rooms on the lake side. The view was very pretty and the morning was a little foggy and the lake looked beautiful. We […] could see it from the breakfast room. Read moreGenuine Hotels.com guest review
very nice facility. staff was extremely friendly and helpful. thanks!Genuine Expedia guest review
The hotel is very nice. I've stayed there before but i forgot how uncomfortable the beds are. they are like rocks.Genuine Hotels.com guest review
"Great stay at Baymont Inn"
I really enjoyed my stay at Baymont Inn. I arrived late and the front desk staff had everything ready as soon as I walked in the door. The hotel is on the far south side of Hot Springs right on the lake. In fact you can get a wonderful view of the sunrise in the morning from the breakfast room. I definitely recommend staying here!Genuine Hotels.com guest review
This hotel was perfect. We were pleased with all aspects.Genuine Hotels.com guest review
"quite nights stay"
Excellent hotel with a view to match. Every one at the hotel was very hospitable and the breakfast was also very good. Ask for a room looking out over the lake.Genuine Hotels.com guest review
I frequent Hot Springs, Arkansas on a regular basis. I have stayed at numerous hotel's and the Baymont has been the best. I will stay there again. Price is good. Location is good.Genuine Hotels.com guest review
seeing the sunrise over the lake is awesome. the service and cleanliness is top notch.Genuine Hotels.com guest review
I booked on line the day before. Check-in the guy took my name,here sign this and put the make and model of your car. Handed me the key to our room.Is this how you greet people to your hotel.Room was very small,walls were dirty,bath room did not smell clean at all.Stains on the carpet.Did not ask if I wanted to upgrade to lake side.We will go back to […] Hot Spring but will not stay here. Read moreGenuine Expedia guest review
"Baymont Inn in Hot Springs, AR"
Stayed two nights. Everything was very nice. No complaints!Genuine Hotels.com guest review
"Baymont Inn & Suites Hot Springs"
It was a very nice place, clean room and nice staff. The location was great and right on the lake. I would definitely stay here again if I were in the area.Genuine Hotels.com guest review
"Above average for a Baymont"
Front desk people were very good. Room cleanliness was average to low, but overall decent place to stay. I am business traveller and it served my needs.Genuine Hotels.com guest review
Had a very pleasant stay.Genuine Hotels.com guest review
Good location, very quiet,Genuine Hotels.com guest review
The hotel was very well maintained and mostly clean. There are a few things that need to be addressed. Although I don't use hotel shampoo, the bottle was half full which suggests that it had been used. Also, the carpet in our guest room was a bit dirty and could use a shampoo very soon. I suppose the hotel's contribution to going green is that there […] were no trash bags in the trash cans. The ice bucket did have a plastic bag. We registered 4 guests, but there were towels for 3 guests. Most of the staff was friendly and very efficient. The hot breakfast was very good, especially the cute little egg patties. The lake is a big plus offering a gorgeous view and fishing pier. I would stay at the Baymont again because the price was lowest amongst similar hotels in the area and because we prepaid. Recommended. Read moreGenuine Hotels.com guest review
Lovely except some services seemed lax, ie. Kleenex was not replaced even though the compartment was empty for two days, floors were not swept., drink cups were not replaced.Genuine Hotels.com guest review
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