"Very BAD ROOM Cleaning Service"
We stayed 2 days in this hotel. The first day when we get there everything was properly cleaned and organized. The second day we left the hotel at 10AM came back at 11PM, we found that the beds NOT DONE, the floor NOT VACCUMED, the bathroom NOT CLEANED. We reported this to the person at the checkout desk when we leave the hotel. Hopefully they will […] learn something out of this. Read moreGenuine Hotels.com guest review
very good. Breakfast was mediocerGenuine Hotels.com guest review
Our view of the lake was breathtaking. The customer service was also very good. The continental breakfast was very good. My only negative experience was that the mattress was a little too firm for my taste. Overall it was a great stay.Genuine Hotels.com guest review
"Great location on Lake Hamilton"
Great breakfast buffet in the morning. Lovely location on the lake. Clean and tidy hotel rooms. Mattresses were a little uncomfortable, but, otherwise a great place to stay!Genuine Hotels.com guest review
"Far from city center but good summertime spot!"
We stayed at the Baymont in March, and it was a little chilly. I think this location on the lake would be more fun in the summertime. Unfortunately we did not get the lakeside view, and there is a lot of traffic noise on the other side which woke me up every morning. Good clean no-frills hotel at a fair price.Genuine Hotels.com guest review
Breakfast was 6:30 to 9:30. I ate at 8:30, one day, and the hot food was gone. Overall everything else was fine. Pretty view of the lake from the dining room. Nice room. Good exercise equipment. Helpful counter employees.Genuine Hotels.com guest review
"great stay in hot springs, ar...."
rooms were very clean. A light scent of bleach is in the air. Beds were very comfortable and showers were hot. We will stay there again on our next visit.Genuine Hotels.com guest review
"A nice average hotel."
We read the reviews before we booked and this is what we have decided. The hotel is indeed clean. The location has a nice view of the lake. We were upgrade to a larger room and there was plenty of space. The furniture is your average hotel stuff. We were there three nights and on the third night no one had cleaned our room and when we called down stairs […] to the desk we were told that there was one that could help, but that I could come down and pick up towels and coffee packs. We ate breakfast at the hotel one morning, but the other mornings we ate out. The food was a little below the normal hotel breakfast. Read moreGenuine Hotels.com guest review
"Everything was great until...."
a dang cockroach showed up in the shower curtain the last morning there. Oh well....Genuine Hotels.com guest review
"handicapped should receive handicapped room"
I order my room online big mistake they reserved me handicapped room it would may have been perfect for a handicapped person but I was not, big disappointmentGenuine Hotels.com guest review
"Rooms need work!"
Our room was ok the bed cover had stains on it, look like it had never been wash. The Towl rack over the sink kept breaking and shower would drain very slow.Genuine Hotels.com guest review
Nice place to stay. Really hot water and good shower. Fridge and microwave in room a big plus. Very nice room. Beautiful view of lake and nice to have a balcany to relax on. I trael for the state and although not as plush as some hotels....it was a very good experience!Genuine Hotels.com guest review
With this Hotel being right on the water, they should report the water level of the lake on the website. As for my visit the water level was down about 4 feet, not too impressive to walk out by the lakeside. Breakfast needs to be different daily, not same old stuff. Otherwise its is a nice place and I would stay there again.Genuine Hotels.com guest review
"Lake Hamilton View"
We were making our annual visit to Hot Springs to bring peppermints to trainers that we know at Oaklawn Park Race Track. I wanted to stay at a hotel with a lake view. The Baymont is beautiful. It was our first time there and we loved it. The view was simply gorgeous, especially the sunrise. The hotel was beautiful, the staff friendly and very knowledgeable. […] The room was spotless, the bed fabulous. The breakfast was great - we will definitely stay there again. I have told all of my friends about the Baymont. Loved it. Read moreGenuine Hotels.com guest review
"Hot Springs and Lake Hamilton"
This hotel will be our hotel from here on out.....no matter what city we want a Baymont....Genuine Expedia guest review
"Stay for convention"
Good.Genuine Hotels.com guest review
"New and clean.A little far out from town."
Everything worked, plenty of parking super clean and new with large rooms and nicer breakfast than i normally get. Got useful restuarant suggestions from front desk. Great Mexican place right next door.Genuine Hotels.com guest review
Room and hotel extremely clean. Room was very comfortable and roomy.Only draw back was breakfast, not nuch too choose from. Would stay again and tell others also.Genuine Hotels.com guest review
Very satisfied. Was hoping for a better rate using Hotels.com but later realized racing season was going on.Genuine Hotels.com guest review
Great hotel and staff. Will return for another stay!Genuine Hotels.com guest review
Carpet was filthy, we went out and bought a coffee maker because the one in the room was filthy. Only had enough breakfast for us one morning and we were there 3, and we were there before 7:30 am. The only good comments I have is bed was comfortable after I requested extra pillows, and the view from balcony was pretty. Also location was great for shopping. […] However, I would not recommend and will not be revisiting. Read moreGenuine Hotels.com guest review
"stay at hotsprings for fall color"
its very good location and had great stay. hotel service is very good. Good breakfast. Staff is very nice. its on lake and you experience beautiful lake in the morningGenuine Hotels.com guest review
"Edge of town delight"
The staff was very friendly and were at the front desk at all times. I hate having to wait for them to come out of a room where you know they have cameras and saw you walk up. The hotel is on the lake and even though it was very low of water the view was still beautiful. The only thing that I did not enjoy was that I could hear the other guest in the […] hall way, which at times was very noisy. Read moreGenuine Hotels.com guest review
Wonderful nightGenuine Hotels.com guest review
"Clean, newish hotel with lovely lakeview"
Cannot imagine how anyone would not be pleased with this Hotel, especially considering the price.Genuine Expedia guest review
"The hotel was not the best."
I have all ways want to stay at this hotel. I travel all the time been in a lot of hotels before from demark, finland, Quwait, Dubia, so many more places. that not counting US soil, but I was so disappointed in the ideal of a room with queen bed is a handicap room, and the sheet don't get change on the bed because of the go green method. Well it need […] to be said at the front desk people don't think about that. The refrigerator was not clean the tub Was not the best. the front desk service was not concern. The breadfast was not a complimentary breadfast I guess they ran out of food. It is sad because from the out side it seem like a nice hotel, I will not stay at this hotel again. I will be going back to my old hotel that I know of. Which is higher in price than this one. But at lease I am satisfied. I guess u pay for what u get, After this I will not make my reservation on line again because u can't get a refund if u have problems. My lost, but I love a clean room, and to be welcome better than that. That is the reason why u stay in a hotel. I was there for the arkansas pageant. Read moreGenuine Hotels.com guest review
Only complaint i have is the bathtub looked dirty. And they have no queen rooms facing the water. Other than that nice safe place to stay.Genuine Expedia guest review
"Good service, convenient location."
Overall good.Genuine Hotels.com guest review
We had a wonderful stay with excellent customer service'Genuine Hotels.com guest review
Comfortable rooms, nice people, and right on the main road. Overall, it was a great experienceGenuine Hotels.com guest review
We had a wonderful except for the forest fire which we received a lot of smoke but other than that it was just great! Great location and close to everything.Genuine Hotels.com guest review
"Staff was very nice"
Staff was very nice to me and to my family.Genuine Hotels.com guest review
"convenience to town pool and lake"
I enjoyed my stay and loved my room. I will stay at the Baymont again!!Genuine Hotels.com guest review
"wrong impretion'on the lake' no beach"
OK disapoitment was the beach partGenuine Hotels.com guest review
"Right on lake"
Beautiful view and excellent customer serviceGenuine Hotels.com guest review
"If they'd make some changes"
Our first reaction to the room was that there is carpet under the bathroom sink. Not sanitary. But when I complained about mildew on the shower curtain, the housekeeping staff changed it and wrote a nice note. However, we were also disappointed with the slow internet (my husband never was able to connect) and the mediocre breakfast (only fresh fruit […] was apples; waffles were to be re-toasted instead of make your own; 2 kinds of cereal only; pastries were stale). The gunk off the pier was also an eyesore. Not what we hoped to experience. We have family in Hot Springs. We'd try Baymont again if they'd make these changes. Read moreGenuine Hotels.com guest review
loved being on the lake. We enjoyed the pool in the evening hours - wish you had a hot tub with jets to beat up our sore joints! Really appreciated the breakfast. It helped the trip be more affordable. Everyone who worked there was very kind and helpful.Genuine Hotels.com guest review
"Overall Nice hotel..."
Had a great stay. The only thing I would reccomend would be the room floors need to be shampooed more frequently. The beds were comfortable, but the breakfast needs improvement. However since it was free I can't complain too much.Genuine Hotels.com guest review
Great customer service and clean room.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"No problems here"
Nice room with great view of the lake. Will stay again when back in the area.Genuine Hotels.com guest review
"Best staff I've encountered in a long, long time."
This hotel was very clean and comfortable. Our kids had a sofa bed and the mattress was a little thin but otherwise we have no complaints. The breakfast was excellent and the front desk staff was very helpful. They even gave us a coupon book that saved us lots of money. Will stay here again - no doubt!Genuine Hotels.com guest review
The staff are so friendly and helpful. Our room was very clean and comfy. I paid a llittle extra to have a room on the lake side and it was so worth it. I plan to go back and stay longer next time!Genuine Hotels.com guest review
luxurious accommodations, restfully beautiful surroundings...a great experience and better value.Genuine Hotels.com guest review
Need better quality bedsGenuine Hotels.com guest review
We enjoyed the trip and the comfort of the hotel. The hotel was located on Central, which was a just a few miles away from just about everything. The room was very spacious and clean.The only complaint we had was the location of the room, which was right infront of the elevator. Other than that, the stay was great and will stay there again.Genuine Hotels.com guest review
"Overnight stay while traveling"
Definitely recommend this hotel! Smiling, friendly staff were very accommodating. Evening cocktails were a pleasant surprise. We ate out, so did not sample the evening food offering. Breakfast was good and plentiful. Room was clean and comfortable. Nice to have a choice of pillows on the bed.Genuine Hotels.com guest review
"Nice hotel and view"
Hotel was comfortable, but we had to drive to Hot Springs attractions.Genuine Hotels.com guest review
"Vacation at Hot Springs"
The hotel has a beautiful view of Lake Hamilton. We enjoyed sitting on the balcony looking across Lake Hamilton. The bed was the comfortable. If we visit Hot Springs ,AR again we will stay there.Genuine Expedia guest review
"If neg 10 was a rating option, it would apply"
The first room we were given on the third floor smelled sour and musty, had old chewing gum on the floor and the carpet was so filthy that you could see the dust piled in the edges along the wall. The desk chair was broken and the bed coverlets had hundreds threads coming out of them. . After I walked the gum back down to the front desk, I was curtly […] told that I could take a look at another room or they would not stop me from leaving the hotel and they wouldn't charge Hotels.com for our stay, but I would have to go back and deal with Hotels.com to get my money back. He made another comment about Hotels.com that made me ask if they had a specific set of rooms they gave to their Hotels.com customers. He got all flustered and said they wouldn't make us stay there if we didn't want to--he never actually confirmed or denied my question. The second room, on the first floor, didn't smell, and it was somewhat cleaner, though we still had to keep sandals on when walking in the room because the carpet made our feet dirty. The rooms in general are cramped, the pillows were bricks, and the bathroom sink area was in the bedroom, not the bathroom, and there wasn't even a divider for privacy. The first morning we came back to the room about 2-3pm to shower, our room had not been cleaned. When we came back around 9pm, the beds had been fixed and the wet towels were gone, but that was the extent of it. Couldn't even find a muffin at breakfast! Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )