All hotels in Edgartown, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here131 N Water Street Marthas Vineyard, Edgartown, MA, 02539, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 245 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Beautiful, romantic setting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is absolutely beautiful and in a very quiet, peaceful location right across the the lighthouse beach. The pool area was under construction but other than that the property was in great condition.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
David
US
5.0 / 5Outstanding
"Lovely!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was truly fabulous! Elegant appointments, friendly staff and the most amazing location!!! Can't wait to return
Genuine Hotels.com guest review
1 night romance trip Apr 23, 2015
Dawn
US
4.0 / 5Excellent
"Great get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a wonderful time. Really helpful staff and beautiful location. Dinner in the hotel was amazing! There was a youth hockey tournament in town and the kids got loud but otherwise a really enjoyable stay.
Genuine Expedia guest review
Other trip Feb 13, 2015
Scotch
US
5.0 / 5Outstanding
"Harborview Excellent Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Harborview Hotel was amazing. The staff there were incredibly helpful, and they didn't miss a beat even though it was the offseason there. We had a really relaxing weekend and would recommend it highly for anyone who's looking for a winter weekend getaway.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Michael
US
5.0 / 5Outstanding
"My little secret....oops..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I hate to rate this so high because I wanted to keep it my little secret ;) It was wonderful, the staff was very accommodating. Calling cabs for us and always asking how we liked everything. We hung out by the fire in the main room played scrabble all night!
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful location very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good experience, would recommend it to anyone especially off season for the good rate.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoy the lap of luxury in the middle of winter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a beautiful hotel in a beautiful location. The breakfast was delicious and while we did not have the sunday brunch buffet we saw it and it looked amazing. We stayed in the middle of winter and enjoyed sitting by the fire. The beds are extremely comfortable. The only down side was that our bathtub showed signs of wear. But this was a minor detail compared to the taste of luxury we were able to experience.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Lorraine
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time at the Harbor View Hotel. The hotel is very luxurious and very comfortable.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"Visiting the Harbor View Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a beautiful hotel and we enjoyed our stay there. At first we got a room with view to the pool and it was not a nice site at all, but then we changed to a better view facing the woods...the hotel is far from the city, not many choices to eat at any restaurants nearby. The food was expensive at the hotel and it was okay, the view from the breakfast dining room was gorgeous!!
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Michael
US
3.0 / 5Good
"In need of repair & updating"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is in a lovely quiet residential area a bit of a walk out of Edgartown so be warned there's about a 15-20 min walk to get to stores & restaurants. The Victorian style building overlooks the harbor on nearly three sides & in the front, a lighthouse. The lobby & ground floor restaurant/bar/porch area were beautifully decorated & well maintained however, the rooms & hallways upstairs are in need of much repair & a good thorough clean. Be aware there is an old motel style part of the building out back along with some "cottages" & unless you're willing to pay big bucks, that's where you'll end up. The motel style building smelt musty & the rooms are in need of a serious overhaul-the furniture is old & chipped, the vents in the room were coated in dust & the view overlooking the car park & covered pool were less than ideal. Seemed a bit strange to be put there as there didn't seem to be many people at the hotel at the time but unless we were willing to pay an additional $50 upgrade fee, that's where you'll be. As it was a quick trip, we didn't think a view justified the nearly &175 price tag for one night. The staff were all very friendly & helpful & we enjoyed our stay on MV even if our room was less than ideal.
Genuine Expedia guest review
Other trip Jan 1, 2015
M.
US
5.0 / 5Outstanding
"Vinyard business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
worth vising the island in the off season just to stay there.
Genuine Hotels.com guest review
1 night business trip Dec 3, 2014
Richard
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the Harbor View. It was a great location, right across the street from the lighthouse and walking distance to the village of Edgartown with all of the shops and restaurants. We stayed in the Governor Mayhew building which was nicely renovated and very comfortable. It is an older builder so the floors are very creaky and the bathroom was quite small. But overall, we really enjoyed our stay and hope to return.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
kristin
US
3.0 / 5Good
"Stick to the Summer Months"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
A bit disappointing for Thanksgiving. The Mayhew Building is really a glorified Motel. No elevators and while only 3 stories, not an easy walk up with luggage (no bell service offered). Surprisingly "undecorated" for the Holiday season...a few springs of Bittersweet was about it. Have enjoyed the ambience of this property many times in the past (never stayed here) and would do so again...in the summer, sitting on the front porch.
Genuine Hotels.com guest review
2 night romance trip Nov 26, 2014
Pat
US
4.0 / 5Excellent
"Plenty of character, yet modern"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very hard to find parking at the hotel. A long walk to the facility from parking.
Genuine Expedia guest review
Other trip Nov 29, 2014
Dan
US
5.0 / 5Outstanding
"marvelous"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was pleasant and peaceful.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
A Traveler
US
3.0 / 5Good
"MV hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel looks beautiful on the site, but our room was in the back and faced a street. It was raining and winter and there were only portable heaters, no central heat. The hotel seemed in need of updating. The neithborhood was beautiful with a beach, lighthouse and town within walking distance.
Genuine Hotels.com guest review
2 night family trip Oct 22, 2014
Nicole
US
5.0 / 5Outstanding
"Great Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a great experience. The hotel was fantastic!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff. Generous.. they gave us umbrella to use in rain even though we were not coming back to the hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Marlene
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a lovely room that was very inviting. The hotel services were exemplary. We had one particular bartender we knew by name who was an absolute star . Only minor issue we encountered was the food service in the bar area was a little erratic as though no one was in charge. Luckily we were not in any hurry and our star bartender stepped up and took care of us ! The views from the veranda were beautiful and a nice place for an after dinner drink. All together a lovely experience we will try to repeat in the future.
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Martha's Vineyard getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the place and the location. Beautiful view of lighthouse. Just perfect!
Genuine Expedia guest review
Other trip Nov 4, 2014
Cristy
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was a beautiful hotel nice location. Would return to same hotel.
Genuine Expedia guest review
Other trip Nov 3, 2014
Machelle
US
5.0 / 5Outstanding
"Awsome place to be"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was fantastic. Its a great hotel. Loved it.
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
Sadok
US
4.0 / 5Excellent
"Best view in town."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location and a great view from this hotel. Our room was somewhat disappointing considering the price we paid. It was tucked away in the back of the hotel. The room itself though had a comfortable bed, mini fridge, and nice sitting area.
Genuine Expedia guest review
Other trip Oct 27, 2014
S
US
4.0 / 5Excellent
"Very nice hotel in a great location."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel in a great location. We had no AC the first night, which was not comfortable, but was corrected the next day.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very original and close to downtown..is a 4 story old house very comfortable the staff communication was great and was expecting me....
Genuine Expedia guest review
Other trip Oct 20, 2014
sergio
US
4.0 / 5Excellent
"Beautiful location, but our room needed some TLC."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Overall, our experience was very nice. The hotel is beautiful and the location couldn't be better. We stayed in one of the cottages. The bed was very comfortable, but the room was dated, stains all over the carpet, and the bathroom sink wasn't working properly. I took a cold shower because someone above us was taking a shower at the same time. Once I heard their shower turn off, my water got hot. Besides the things with the room, I would stay there again. Next time, I will ask for a more updated room.
Genuine Expedia guest review
Other trip Oct 17, 2014
A Traveler
US
4.0 / 5Excellent
"Reasonable but not perfect"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel has a great porch and lobby. The staff were very polite. The rooms were comfortable, but the bathrooms could use an overhaul (old, falling apart). Likewise, the hallways could use a new coat of paint and/or recarpeting. Not a bad choice if your visiting the vineyard, but could use a bit of renovation.
Genuine Hotels.com guest review
1 night romance trip Oct 8, 2014
Clayton
US
5.0 / 5Outstanding
"What a great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My son had his wedding at the hotel. It was absolutely fantastic!!! Everyone at the hotel treated us and all the guests very professionally and friendly. If The Harbor View Hotel is rated on a 1 to 5 star system it really should be a 6 Star. We highly recommend a stay at the hotel... you would be hard pressed to find a more pleasant experience!
Genuine Hotels.com guest review
2 night family trip Oct 9, 2014
Leonard
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Habor View is an excellent up scale hotel. The staff is friendly and very helpful. They are knowledgeable about area attractions and restaurants. The staff went out of their way to assure our comfort.
Genuine Expedia guest review
Other trip Oct 12, 2014
Carl
US
5.0 / 5Outstanding
"Wish we could have stayed longer..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our stay....wish we had stayed longer....we were given an "upgrade" that we didn't ask for but we really liked that they thought to do something extra for us....the room was very nice....we had dinner at the hotel and enjoyed that as well.
Genuine Hotels.com guest review
1 night family trip Sep 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel very nice and great views of lighthouse and ocean. Morning breakfast buffet very good.
Genuine Expedia guest review
Other trip Oct 3, 2014
A Traveler
US
1.0 / 5Poor
"This trip was a 36 year anniversary celebration"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
My reservation was for my husbands and my 36 year anniversary. Upon arriving, we were greatwd with the staff informing us we could check in. It was approximately 1:45 pm. Check in was not usual until 4 pm. The staff informed us that there was a block of rooms for a wedding and they had just received a cancellation. Therefore the staff told us we could have the ready room in the Carriage house ,the cancelled room, now as opposed to waiting for our reserved room. Upon entering our room my husband and I noticed the room the staff sent us to was a room with a deck shared by two other units on each side of the room. In other words 2 doors an 4 windows . There was absolutely no privacy as the room had windows looking out each deck. The bed was directly in front of windows and two doors on each side of the bed. You could look directly into the bathroom from the outside as well, from 2 sides. We called the front desk and asked if we could have our originally booked room and they would not answer. They told us the rooms are all the same. We went to the desk and explained we wanted another room only to be told no one could help us. We had to hang the guest bathrobes on the doors to block the view to our room from the decks. There were people on each deck with direct viewing into our room all day and night. THERE WAS "NO" privacy as anyone on either deck could literally look into our room at any time. Every time someone came onto the deck, we could see them inches from our windows We could see them looking in as well as hear there conversations. On the second day we went to the front desk and again asked for another room with some privacy. There was no one that could give us an answer or help us with the change. Our second night was spent with constant interruptions from people on the deck with viewing into our room... Even with the blinds closed people were looking into our room at us while we were in bed, from both sides of the room. Again we made an attempt of privacy using
Genuine Hotels.com guest review
2 night business trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful spot r"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful spot right in frint of the ocean. Just what I was looking for
Genuine Hotels.com guest review
1 night trip Sep 17, 2014
Oswphine
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel. If you have a Tesla, this hotel has a charging station. However, the space was occupied by non-electric vehicles at various times, since there was no sign posted. The staff had no clue about it, they did not know the hotel had the charger.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfection"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time, everything was perfect and location was just a walk from all the shops and restaurants in edgartown. Beautiful hotel, restaurant and bar. Great good and drink options. Front porch was fun too.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location. Beautiful views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I'm so happy I chose the Harborview for our stay instead of the other hotel I was considering in Vineyard Haven! Edgartown is beautiful and the Harborview with it's inviting front porch, beautiful foyer and lobby area, bar and windowed restaurant are lovely. I booked late and was not able to book an ocean view room but I would recommend it if you can. Ours was in the back of the main hotel and was updated and nicely decorated. The only negative was that our bath mat was wet and the carpets in the hallways and stairs need updating.. They're quite stained. That aside it's a lovely hotel and I would definitely stay there again. Oh, the staff was great too! Friendly and helpful.
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
Linda
US
5.0 / 5Outstanding
"BEST HOTEL ON MARTHA'S VINEYARD!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
THIS HOTEL WAS SIMPLY MARVELOUS. BEAUTIFUL, ELEGANT AND EXCELLENT SERVICE!!!!! WE WILL BE GOING BACK......IT WAS WORTH EVERY PENNY!!! NICE POOL AREA AND GREAT RESTAURANTS TOO! SITUATED ACROSS FROM THE HARBOR WHERE SOME OF THE MOVIE "JAWS" WAS FILMED! FREE STARBUCKS COFFEE EVERY MORNING!
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
CAROLYN HULSIZER
US
4.0 / 5Excellent
"Good hotel nothing spectacular"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
A nice hotel with good views. More families there than expected and good restaurants and food in hotel and the surrounding area.
Genuine Hotels.com guest review
4 night trip Jul 3, 2014
A Traveler
US
4.0 / 5Excellent
"Million Dollar View"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is at the end of the road along the shore. There is a fantastic view of the harbor and lighthouse from the large, comfortable front porch. The negative on the location is that is a bit far of a walk from the main business area of Edgartown. The pool is great, and the surrounding gardens and lawn were beautifully maintained. The on-site restaurants were very good, with excellent service. Our room was in an annex building by the pool - typical double room was fine for a family of 4. The one relative negative was the staff - they were somewhat haughty and condescending. Many had difficulty with English, making communication a challenge.
Genuine Expedia guest review
Other trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent in every way."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
There was a mix up in the reservation for three nights, and we were told we had to move to another room for the second and third night. The very kind night manager went to work and found us the same room for all three nights.
Genuine Expedia guest review
Other trip Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Best location in Edgartown."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Much needed downtime was had at the Harbor View Hotel. The short walk to downtown was along a beautifully manicured neighborhood. Could not feel safer. A short stroll to the light house made it seemed as though it was part of the hotel. Heated outdoor pool and towels and wet bar was very welcoming.
Genuine Expedia guest review
Other trip Jul 4, 2014
Jennifer
US
5.0 / 5Outstanding
"Probably the best view hotel in Edgartown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booked last minute for a weekend getaway. Didn't know exactly what I was getting but turned out to be one of the best properties on the island.
Genuine Expedia guest review
Other trip Jun 23, 2014
Gaylon
US
5.0 / 5Outstanding
"The staff was excellent. Rooms were nice."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great time at the hotel- no problems. The outdoors were well manicured and even the outside laborers were all very friendly and courteous. I couldn't have asked for more. I am very thankful to all of you.
Genuine Expedia guest review
Other trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Jane's 50th"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Four couples all loved the entire experience. Breakfast could have been a little less costly.
Genuine Expedia guest review
Other trip Jun 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was wonderful, very helpful. The view from the hotel was amazing. Location was very convenient to dining and shopping. We dined at both venues in the hotel and both were excellent.
Genuine Hotels.com guest review
5 night romance trip May 30, 2014
Jim
US
4.0 / 5Excellent
"Very picturesque!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was only there for an evening; however, the hotel was perfect. Great location and close to town. I didn't have time to go to the beach so I am not sure how convenient that would have been.
Genuine Expedia guest review
Other trip Jun 4, 2014
A Traveler
US
5.0 / 5Outstanding
"A hotel with character and great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel possesses great character, from its white wooden walls and dark floors, one gets the feel of being on a great ship set to sail. Its location at the far end of Edgartown across from the beach and the lighthouse, provide great views of the ocean. Sitting on the veranda facing the ocean, the sea air is brisk and intoxicating. We arrived at the end of May for several days, just when the weather began to get warm and the heated swimming pool was most inviting. We were impressed by the size of the rooms and its amenities. The beds were perfect. For the first nights we had a room with a wonderful view of the ocean in the main hotel building, later we moved to a cottage facing the pool which did not have a view but was very satisfactory. (The hotel has besides the main building several annexes, not all with sea views.) The staff everywhere was cheerful and helpful; but at the front desk Emma Gonzales and Donnie Ethier were exceptionally helpful. We would definitely come back to this wonderful hotel and recommend it most highly.
Genuine Expedia guest review
Other trip Jun 2, 2014
Michael
US
3.0 / 5Good
"Great location and beautiful view of lighthouse"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Was comfortable, rooms nice and clean. We had pool view but if willing to pay more can upgrade to beach andlighthouse view. The only thing was there is no hot tub/jacuzzi and the pool being outdoors was not yet open for the season. Also no air conditioning in May, was told it is not in operation till June even though the room was warm and temp outside was hot.
Genuine Expedia guest review
Other trip May 27, 2014
couple with kid
US
5.0 / 5Outstanding
"The hotel is beautiful, grand and amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It has a very luxurious New England feel. The resturant is top notch! Will stay again!
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
2.0 / 5Fair
"Our recent stay in Edgartown"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I think we caught the Harbor View at a bad time. When we arrived and went to our room we quickly learned upon entering the room that a serious error had been made. A young lady was lying on the bed. She apologized profusely to us as we did to her. I might add a delightful young lady who was heading home from college and was traveling with her dad. The front desk was called and in a while after we called again a front desk representative arrived full of apologizes and wisked us off down the hall to our new room. As the clerk began to open the door I said to him, "Stop there are people in the room" as I heard the sounds of children playing. The clerk apologized again and went back to the front desk. Soon he arrived with keys to another room and showed us down the hall explaining that they were providing us a room upgrade for the embarrassment and inconvenience. We held our breath as he opened the door and breathed a sigh of relief as we finally had our own spot. Some sparring finally convinced the front desk manager that a complimentary bottle of wine was not an inappropriate request. In truth they should have offered us dinner. The new room was a fairly spacious suite. The room was not what I would call clean. Not a case of the bathrooms being dirty or the floors not vacuumed but a case of the room needing a deep cleaning to remove mildew that was accumulating. The furniture seemed like a combination of Ikea and Goodwill. Some pieces were very tired.
Genuine Expedia guest review
Other trip May 23, 2014
Bob
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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