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"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
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"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
"HIGHLY RECOMMENDED!!"Reviewed by a Hotels.com guest on May 2, 2012
Wow! What an amazing time we had staying at the Royal Solaris!! We spent our 19th anniversary at this all inclusive resort for 4 days and never even had the slightest urge to go into town or leave the hotel. Friendly staff checked us in. They were knowledgeable, efficient, and there was no waiting. The Time Share lady who offered us a "quick tour" of the hotel but did not get pushy or upset when we told we just wanted to get to our room and then hit the beach. She asked that we come see her, but we never did and we never got bothered with Time Share talk the rest of the time. The multiple pools looked like lots of fun, but hey...we have a pool at home so we spent every waking minute at the beautiful beaches. The "vendors" walking up and down the beach were not pushy at all and after each one made their 1st pass/effort, they didn't bother us the rest of the day. Benjamin and Kike (pronounced kee-kay), were our beach waiters over the weekend and both of them were absolutely tremendous!! We could not have asked for a better experience. The room was clean, it had a comfortable bed, and plenty of water pressure for our showers. Oh...and pay the little extra to get the beach view room...spectacular views of the sunrise and gorgeous blue waters!!
Location.
Fronting a magnificent white sand beach and steps from the Caribbean sea, CasaMagna Marriott Cancun Resort Cancun is located on the tip of Mexico's Yucatan Peninsula with two large Mayan ruins four km away.
Property Features.
From Japanese specialties to Mexican favorites, guests can enjoy the tasteful delicacies prepared in the resort's four restaurants and lounges. Open for dinner is the new restaurant, Sasi Thai, serving unique Thai specialties and cocktails. An expansive full service spa is on site.
Guestrooms.
Airy guestrooms offer spectacular seaviews. All include marbled bathrooms and 32 inch flat-screen TVs. Wireless Internet access is available for a fee.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Guests can book rooms at Marriott CasaMagna Resort Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate. Guests who book all-inclusive rates do not have to pay extra for onsite activities such as tennis. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
La Capilla - Multi-level restaurant with brick-dome ceiling featuring Caribbean Sea view. Buffet and à la carte breakfasts. Argentinian-steakhouse fare for dinner. La Capilla will be closed through November 1, 2010, for dinner only.
Mikado - Freestanding Japanese/Thai restaurant outside entrance featuring sushi bar and teppanyaki tables. Open for dinner.
Champions - Freestanding sports bar/restaurant outside hotel entrance. 32 televisions, big-screen television, pool tables. Open for lunch, dinner. Dancing nightly. Mexican and American food.
Bahia Club - Casual beachside restaurant serving light lunches, tropical drinks. Open mid-morning to early evening.
Sasi Thai - Unique Thai specialties and cocktails. Dinner only.
Las Ventanas Gift Shop/Deli - Open early morning to early evening for espresso, pastries, snacks, ice cream, sushi, deli sandwiches, and salads.
Las Ventanas Lobby Bar - Bar/lounge open late afternoon to late night for cocktails, cigars, tequilas. Live music some nights.
La Isla - Poolside spot serving snacks, tropical drinks
Terraced above the resort's 200 meters (219 yards) of beach are a 43-meter (47-yard) family pool and a 6-by-4.5-meter (20-by-15-ft) children's pool. Sundecks surround the pools, and thatched-roof palapas offer shade on the beach. Newly added (July 2006) garden areas are found throughout the property.
An independent water sports center, AquaWorld, rents boogie boards, arranges parasailing flights, and offers scuba-diving classes. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where many water sports are available, including kayaking, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.
Connected by a 40-meter (44-yard) skybridge, a companion resort, JW Marriott Cancun Resort and Spa includes a three-story health-and-beauty spa. Guests of this resort may use these facilities for a daily surcharge. In addition, the spa offers Pilates, yoga, aerobics, kickboxing, stretching, and spinning classes for guests of both resorts (surcharges for all classes).
The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Club de Golf Cancún is 7.5 km (4.75 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Nice rrom but poor services"
I would only return if the pwerrices were lower
"BEst beaches in the world"
Very nice hotel. Not too big like the rest of the hotel zone. So quieter. Would recommend for couples or singles (over the age of 26). Beds are uber comfy too. Worth every penny!
"Casa Magna Cancun-excellent all inclusive package"
I would highly recommend the all inclusive package unless you plan to leave the resort a lot. It included all meals, drinks (including rail drinks) as well as the kids' club, and discounts in the store. The hotel is located just on the beach and our room had a great view of the Carribean. Our room was also cleaned early every day, which is always a […] plus. I would definitely recommend staying at this hotel. Read more
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"Nice Hotel - Service - Not Dependable"
The hotel is beautiful, no question. The concierge was terrible. She consistently gave us incorrect information and showed no initiative to help us. She would make phone calls to tour companies or other facilities but only when I directed her, step by step. The Argentine Steak Restaurant seemed to be in a hurry. Menu says Caesar Salad was to be prepared […] at the table and it wasn't, 2 plates were thrown in front of us. Overall this is a nice hotel but nothing special. Read more
"Beautiful Beach & Lovely Room"
I booked an ocean view room for one night ending my 10 day travel throughout the Yucatan Peninsula. The room service was great, beach beautiful, staff very friendly and efficient, room very comfortable. I picked this hotel because it had a very high recommendation rate here on Hotels.com. The only downside is the restaurants are insanely expensive... […] I'd say only eat at the restaurants if you are rich or it's on another persons dime. I was in complete shock at the prices for the restaurants. Read more
"Casa magna Cancun - best hotel with amazing views"
Beautiful hotel with really nice staff. Recommended for all.
Amazing Hotel
"Great hotel"
Great overall. Breakfast was the highlight.
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"Very convenient"
Everything is perfect except the bed is small and they lost my daughter's pillow on the third day. So everything else is very beautiful and very hot.
"marriott casamagna"
Fabulous hotel. just overnighted but would have really enjoyed staying longer. resturants and services a little pricey but thats typical of marriott chain.
"Recent Stay"
Nice hotel ! We got a stay 3 nights get fourth night free deal with breakfast. Breakfast was excellent and amenities were all present on site. The restaurants on site and at JW Marriott next door were all great. Please note that internet access is $16US and not very fast and is confusing to use. The staff is great and friendly. The on-site tourist center […] books good deals, be sure to request a discount. Here's a note to all Cancun visitors. Use the KuKulKan Blvd buses it's only 8.5 pesos per person to get anywhere in the hotel zone. But beware to count your change the Bus drivers don't "concentrate" on giving tourists the correct change. Read more
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"AMAZING!!!!!"
I had a wonderful experience...food was fabulous. Service was impecable and I felt like a Queen! Im staying again next month...thanks hotels.com
"great service"
Excelent service by every employe,nice pool and hottube open till 11:00pm , hope to be back soon, only negative is internet at $15us per day.
This guest did not leave a comment.
"Marriott CasaMagna"
An excellent hotel in the Cancun hotel zone. No problems. The staff was very friendly and helpful. There was a tour office that could book tours. Across the street from one marina and one hotel away and across the street from Aqua World.
"CasaMagna Marriott Cancun Exceeds Expectations"
The resort is beautiful and I would say is 4.5 stars in all public areas with the rooms being 3.5 stars. The rooms are nice, but the bathrooms could use updating. All Inclusive Option (escape to luxury package) Details: Includes everything at breakfast (buffet or a la carte at La Capilla), limited poolside menu (or full menu for a $10 per person per […] meal surcharge) at lunch, and full menu at the Sports bar at lunch, and all restaurants at dinner, but many menu items (lobster, filet, etc.) will incur an additional $10 charge. The drinks are pretty much all included (other than imports/top shelf) and beach/pool service was great. While every all inclusive supposedly includes tips, this one actually does. They put a stamp on the check that states tip included and cannot even allow you to further tip without having you initial the tip. That said, we found small "extra" tips still go along way. If you decide not to do the all inclusive option, try to get a package that includes breakfast and then venture out to the nearby malls for excellent dinner choices including: Ruth Chris, Outback, etc. Also, there is a 7-11 and drugstore across the street that you can stock up on drinks. We would definitely stay here again in the future. Read more
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"Excellent Choice. Would recommend it to anyone!"
From start to finish the hotel was excellent. Friendly, clean and great beach! We stayed in an Ocean View Room, would highly recommend that. Only ate at the Isla restaurant and the food was good. We had the best massages in their spa.
"Great place"
Had a great stay but very long check out line, needed more help for those checking in and out.
"Marriott Casa Magna Cancun"
Nice hotel with good facilities however the airport shuttle and taxi service from the hotel are both complete rip-offs. I was awoken at 2:45am when the room phone rang with a man requesting to speak to another guest. I was awoken again at 3:30 by revellers, returning rather boisterously to their rooms. Not the most restful stay!
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"Marriott Casa Magna"
Great Hotel to stay!!!
This place was awesome! Beautiful lobby, well appointed rooms. Service all around was top notch. The hotel workers were all very friendly. Very clean room & public areas incl bathrooms. Great beach, large pool. Our rate included breakfast which was a huge buffet. Took the bus to downtown & restaurants. No problems with water, ice, raw vegs/fruit so […] long as you eat in the touristy area. I would definitely recommend it & go back. Read more
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"Beautiful hotel, great beach, helpful staff"
We're a kinda-picky family of 4, 2 pre-teen boys, and stay at Marriotts often. Hotel is well maintained and clean. Rooms are nice, service is very friendly and helpful. Pool area is very nice and beach is great, although storms weeks before we arrived created a bit of a cliff along the entire shoreline at the water's edge. White sand, turquoise water, […] sunny & 90* everyday - how awesome! Also across the street & a 5 min walk to Aquaworld, HQ for tons of water activities that we took advantage of so very convenient. Bus is 65c/person to anywhere in the hotel zone or into downtown which we did for an authentic dinner (our cheapest meal the whole stay). Isla Mall a 5-10 min ride but like being in Anytown USA. Still had a fun evening with the many activities there. Two watch outs - internet fee and on-premise restaurants are VERY expensive. Still, we would definitely recommend! Read more
"Marriott CasaMagna Resort Cancun, a great hotel"
Highly recommended hotel. Walking distance to AquaWorld. Would like to go back soon. Service was excellent. Condition of hotel is excellent. Room was clean. Beautiful oceanfront view. Loved all the luxury dinning restaurants: Mikado(Japanese), La Capilla (Argentina) and Sa-Si (Thai) - no need to line up, make reservation ahead of time. All-inclusive […] really means all-inclusive. Already miss the hotel. For sure it was a wonderful Escape! Read more
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"Great Hotel!"
Fantastic Pool! Very comfortable rooms.
"Outstanding Hotel And Value"
Hotel could easily be a Five-Star Hotel thanks to the "Outstanding Staff." One of our more pleasant stays in Cancun. Staff is the best we have ever encountered. Thanks for a wonderful time!!!
"Marriott CasaMagna Resort"
Very conveniently located. Stunning views of the ocean. Quiet and clean.
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"Great view, But..."
The view from our suite was great, but the service was horrible. The bed was rock hard and the AC was so loud that it woke us up everytime ot went on.
"the friendly hotel"
The staff and other personnel was vry friendly and helpful.
Excelente hotel lo recomiendo ampliamente
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"Hotel Marriott CasaMagna"
Simplesmente magnifico, nota mil, tudo muito organizado, limpo. Recomendo a todos, vão que não irão se arrepender. Abs.
"Nice place to stay, surely Will come back again!"
All i needed to have a nice vacation, even it is away from stores, there is a local bus that drives you anywhere for few coins, and it is safe and fun. Have the experience!
This guest did not leave a comment.
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