"Moving day hotel."
The room and hotel was clean. The hotel clerk was cheerful. The breakfast was sufficient but left a lot to be desired. Would we stay there again....yes.Genuine Hotels.com guest review
"Place to Crash"
We just needed a place to crash so that we could be first in line at the Palace the following day. Only paid $60, which was well worth it. This hotel is a stones throw from the Palace, several stores, and restaurants. There's a Pizzeria/Bar right in the parking lot, the service there was awful but the food was okay. We didn't use the pool but it looked […] clean. Room and beds were nice. Would absolutely stay again. Read moreGenuine Hotels.com guest review
"Comfortable, good service, abandoned by corporate"
Good service. Although the hotel appeared to be under some repair and renovation, there were no maintenance/contractors working at the facility on Wednesday or Friday. I know Thanksgiving was sandwiched between, but if this were a priority property for RRI corporate, they'd knock the work out quickly - it's simple stuff. The property seems worn and […] unattended. Read moreGenuine Hotels.com guest review
Nice hotel, very convenient for Pistons game.Genuine Hotels.com guest review
"Good value for money"
They were painting the hotel, but they were friendly, and it was good for the priceGenuine Hotels.com guest review
"Nice hotel, great location"
We enjoyed our stay very much. The staff was great and so helpful. The restaurant right next door for lunch and dinner was not only handy but had great food and staff. The only reason it didn't get five stars across the board is because they were remodeling and the breakfast area was shut down. I know places have to remodel and that was an inconvenience […] or noisy, but the breakfast bar being shut down was. They should have made something available elsewhere within the motel. Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
"2 thumbs up"
Great breakfast, friendly staff, very comfprtable roomsGenuine Hotels.com guest review
I have stayed there about 9 times in 5 weeks. This has been the worst experience. We were put into a handicap room without anyone telling us. We had no bathtub which is what we wanted, the room had no heat so it was freezing, only two towels and one rag. The shower only trinkled out, it was very hard to get soap off of our body because of the water […] dripping out. The alarm clock did not work at all. very dissappointing. Read moreGenuine Hotels.com guest review
overall it was a pleasant experience, and I would tell my friends about the place and give a good recommendation.Genuine Hotels.com guest review
Perfect for a 1 night stayGenuine Hotels.com guest review
Broken ice machine, whiskey bottle on floor, room smelled like smoke, view of a satelite dish and a tar roof, terrible static on tv, no room cleaning in 2 days even though i had request sign out. Woman at front counter has poor attitude both times i was there.Genuine Hotels.com guest review
"Clean & Friendly stay"
Room was clean & staff was friendly. Decent price for a decent hotel. I had an issue with being double charged for my room, however, the staff was able to correct this in a matter of minutes over the phone. Mandy was fantastic! Will use this hotel again when in the area.Genuine Hotels.com guest review
wasn't expecting what was at this hotel, very comfy and great pool nice bed big tvs, and a good bar with the best pizzas next door, will be booking again on my next tripGenuine Hotels.com guest review
Good room. Great rate. Basic breakfast. Overall a good deal.Genuine Hotels.com guest review
Cobwebs corner of shower. A pill in between the sheet and mattress (looked to be Tylenol). Smoking area just outside the rooms is nice for those who do. However air conditioning/fans brings this right inside the room. One restaurant next door, other then that nothing for a few miles.Genuine Hotels.com guest review
"Great place for The Palace"
Not a great breakfast, but helpful and accommodating staff.Genuine Hotels.com guest review
"Stayed for a Concert at DTE"
The location was fantastic. When we arrived at the hotel there was a shuttle to take us to and from DTE, perfect. The front desk attendant was the only reason I did not give all 5's. She never said hello, looked up when she spoke to us, slammed her phone down, completely rude and unprofessional. Other than that, the hotel was in great condition, room […] was clean, loved the outside seating area Read moreGenuine Hotels.com guest review
"Close to The Palace of Auburn Hills"
It was nice enough for the one night stay that I needed and the price was great! It's also nice to have a good restaurant/bar beside it as well as getting a free continental breakfast.Genuine Hotels.com guest review
"You Get What You Pay For"
This isn't the Hilton, so don't expect the Hilton look or feel. The box spring was visible and tattered, there was a half eaten Reese's peanut butter cup on the side of my bed, and there was a fly from h*** that wouldn't die BUT it was extremely close to the Palace (my destination), the staff was friendly and it was reasonably priced.Genuine Hotels.com guest review
"very well improved"
Nice cust serv. Employees was nice.Genuine Hotels.com guest review
Great option of shuttle to concert....lack of water pressure in hotel only drawbackGenuine Hotels.com guest review
"Great accommodations for the price"
Nice pool, clean and conveniently located. Unfortunately the ZZTop concert was cancelled but we will remember how convenient it is to get to DTE Energy Theater. Also pet friendly hotel.Genuine Hotels.com guest review
"nice to stay at if your going to concerts"
we had a great time. would definetely stay here again. shuttle service to dte music energy theater was a great bonus, so we could party and not worry about driving back. :)Genuine Hotels.com guest review
"Just what I needed!"
We had a nice room, quiet, and the hotel staff was wonderful! Thanks for a good time!Genuine Hotels.com guest review
"They don't like Hotels.com bookings"
Once the hotel proprietor realized we booked through Hotels.com, he became annoyed and unpleasant. Although they were far from full, we got a room directly across from the elevator and facing a truck busy street. Avoid this location.Genuine Hotels.com guest review
Great priceGenuine Hotels.com guest review
It was clean and the staff was friendly. Close to the DTE Theatre.Genuine Hotels.com guest review
Highly recommend and I would definetly stay here again!Genuine Hotels.com guest review
"One if the nice's"
The Palace Inn was very comfortable and very clean. The staff was very friendly and very helpful. We did however found it hard to find at first as the sign doesn't really stick out at you it blends into the colour of the building.Genuine Hotels.com guest review
"Great hotel for the price"
Was only there in the evening but it is conveniently located if you are in town for an event at Canterbury Village. About everything I would expect at a hotel. Restaurant right across the parking lot (G's) has good beers on tap so what more could I want?Genuine Hotels.com guest review
The hotel is very clean. Staff is very helpful with directions or answering questions. The rates are reasonable. The location is near the Palace as well as Lake Orion or Oxford.Genuine Hotels.com guest review
"Gets the job done!"
I liked the staff, very helpful people and courteous. They offered help when they saw us in the parking lot or moving about. The staff was very talkative and welcoming. The hotel also offered shuttle service to the music venue at a reasonable price so no driving!! The facility is pretty beat up. Lots of cracked mirrors and hanging cables where TV […] or electrical items were at. The breakfast in the morning is meager. I would stay again if I were going to dte music theater. Read moreGenuine Expedia guest review
"Adequate place for a stop over"
Liked the price. Clean, comfortable. It may be noisey if there had been a full house. It worked for us.Genuine Hotels.com guest review
"Was not impressed!"
There was no motel sign at the edge of the road letting us know that our motel was here. Hardly any parking we had to park at the restaurant next-door and walk over. We were charged an additional fee. For that price, we could've stayed at a much nicer place. Kids running up and down the hallway all hours of the night. You could hear people talking in […] the hallways like they were right in front of you, walls paperthin. Staff very very nice. The room, just basic TV, shower, beds. Will not stay there again. Read moreGenuine Hotels.com guest review
"Safe way to events!!"
We appreciated the kind staff, and the excellent hospitality.Genuine Expedia guest review
In town for a concert and was a great place to rest your head. Really liked that they had a shuttle for 10$ round trip to the palace and back. Definitely stay there again.Genuine Hotels.com guest review
Generally when I travel I prefer to stay in motels that have refrigerators, microwave, and hopefully a small kitchen area with accessories. During my online motel research I "found" the Palace Inn in Lake Orion, MI that had pretty good reviews from recent travelers. Rooms included a refrigerator, microwave, and the room pictures looked promising. Per […] the website the motel offered continental breakfast and provided a free newspaper daily. So...I made a reservation. After my arrival and check-in I went to my room and discovered a very tight configuration, albeit with a comfortable-looking king sized bed. There was NO closet for hanging clothes; rather there was a small clothes rack attached to the wall and visible immediately upon entry to the room. Additionally, I discovered there was NO dresser in the room; nothing with drawers in which to place socks, undergarments, etc. There was however, a bookcase-style storage "case" with shelves. On top of the storage case was the flat-screen TV. So, I guess the shelves were supposed to be used to place your personal items. Needless to say, I was very disappointed with the room. Plus during my 5-night stay, I never saw the free newspapers that were advertised on the website. Counter staff could not answer why newspapers were not delivered. Also, my room was on the 2nd floor, and the elevators were out-of-service (2 days) so I had to "lug" my suitcases up the stairs. Not easy for a senior citizen. A VERY DISAPPOINTING EXPERIENCE!! Read moreGenuine Expedia guest review
"Great hotel for the price"
It was a very nice hotel for the price and included breakfast. The staff was very friendly. The recent renovations are very well done. The only negative is that the rear glass door was shattered and looks like it was hit by a bullet. It needs to be replaced!Genuine Hotels.com guest review
"Quiet until Sunday"
The room furnishings looked like a collection from other hotels. Nothing matched and quality was lacking. Bed was comfortable but there were no comfortable chairs for reading, and one lamp was missing a bulb. We reported it, but a new bulb never arrived in 3 days. There was supposed to be a small fridge, but it was also missing. The bathroom was spacious […] and clean and we appreciated the handicapped facility. Here's the kicker: on Sunday morning jackhammers began tearing up the floor in the lobby and this amazing noise continued for what seemed like hours. What a thing to do in a sold-out hotel. We stayed here for location and price, but we won't be back. Read moreGenuine Hotels.com guest review
We have been staying at the Palace for several years while we attend athletic competitions in the area. They appear to be refurbishing the rooms, which were much nicer this year than they have been in the past. Price is right if you're just looking for a place to sleep.Genuine Hotels.com guest review
I really enjoyed my stay here. I love how the rooms make you feel at home from the funky furniture to the colored walls. It was great :)Genuine Hotels.com guest review
"May 8 2014"
All the bad review here are pretty much from another time.The hotel was clean with a friendly staff.And the price was great.Genuine Hotels.com guest review
Hotel OK, no toilet paper holder, no wash cloths.Genuine Hotels.com guest review
The staff were great and the hotel was right where we needed to be.Genuine Hotels.com guest review
"Near many many restaurants"
Was an alright stay nothing special paid a little too much.Genuine Hotels.com guest review
Response by Red Roof Inn & Suites Lake Orion/Auburn Hills Thank you for taking the time to write a review about the Crowne Plaza Hotel in Novi, MI. I am sorry to hear that your stay was just "alright". We strive for excellence and hope that you will return and let us know what we can do to make your stay more enjoyable. Thank you, GM
Nice hotel for the price compared to others in the area. Stayed there for a concert at the Palace and the shuttle service was convenient...although a little tricky to get on after the concertGenuine Hotels.com guest review
Response by Red Roof Inn & Suites Lake Orion/Auburn Hills Thank you for taking the time to review our hotel we appreciate your feedback and look forward to your return the next time you are traveling. Thank you, GM
Not a great room...Genuine Hotels.com guest review
Response by Red Roof Inn & Suites Lake Orion/Auburn Hills Thank you for your comments regarding our hotel. Please let us know what we can do to make your stay with us more enjoyable next time and we will do our best to accommodate. Thank you, Susan
"Affordable. Clean. Convienent."
Easy to/from Palace. Clean rooms and affordable.Genuine Expedia guest review
Response by Red Roof Inn & Suites Lake Orion/Auburn Hills Thank you for taking the time to write a review about our hotel. We look forward to your return. Thank you, GM
Stay was great until the maids slid a sign under my door about cleaning my room. I had the do not disturb sign on the door and didnt want to be disturbed. I was there for relaxation.Genuine Hotels.com guest review
Response by Red Roof Inn & Suites Lake Orion/Auburn Hills Thank you for taking the time to comment on your recent stay at the Crowne Plaza Hotel in Novi. We apologize if our letter disturbed you, we put the letters under your door so that you will know we did try to clean your room and did not overlook the importance of your stay. I guess that backfired so, I will encourage our staff to be more conscientious about the sound/noise in the future. Please let us know when you will be traveling to the Novi area again as it will be our pleasure to ensure that your stay is very relaxing. Thank you, GM
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )