THE INN IS CLOSE TO EVERYWHERE WE NEEDED TO BE. OUR EXPECTATIONS WERE EXCEEDED AS TO THE APPEARANCE, CLEANLINESS,THE CONTINENTAL BREAKFAST WAS EXCELLENT IN VARIETY AND THE STAFF WERE VERY PLEASANT AND HELPFUL. WE WILL DEFINATELY STAY THERE AGAIN. A DELIGHTFUL SURPRISE...Genuine Hotels.com guest review
rooms were clean place was quiet cont.breakfast was 1 step up from other cont. breakfasts indoor pool was nice and clean overall for the price im not gonna complain it was well worth the priceGenuine Hotels.com guest review
Love the Palace Inn. Highly recommend for a local get away. The pool is really nice, rooms are nice. Excellent location next to a great restaurant, G's Pizza. They are renovating rooms.Genuine Hotels.com guest review
"Close to hiking, cycling trails"
Very satisfied with the hotel on our first stay. Didn't expect a pool or exercise room at the price. We wanted to be close to the many hiking and cycling trails in the Rochester/Auburn Hills area and this location was ideal. Only suggestion was to add a coat rack or two to the room, as no closet for hanging clothes. Not a big deal for a one-night stay. […] Hotel is also close to major shopping and they run a shuttle to the Palace of Auburn Hills for Pistons basketball and other major entertainment events. Read moreGenuine Hotels.com guest review
"Poor Customer Service"
I enjoyed my stay other than the lady that came to my room at about 11:30 a.m. I was getting ready to leave I had my coat on but my daughter was still finishing up. The lady was rude and said next time if we need more time we have to call the front desk because checkout was at eleven. I told her I knew when checkout was and that I was on my way out. […] She repeated herself again as if she was so irritated I stayed past checkout. Mind u this is the same lady that was cleaning the windows the day before. She should be trained in customer service skills if she is going to be working with customers. She literally spike to me like I was her child which I found very rude and uncalled for. Other than that it was a nice stay. Read moreGenuine Hotels.com guest review
"No palace but nice"
Very good hotel convenient location, good service. Breakfast also good. Bathroom lighting could be better and tv remote was missing, but these are minor fixes.Genuine Hotels.com guest review
"Good family hotel"
Clean facility, friendly staff, good breakfast selection.Genuine Expedia guest review
I was very happy with the price & it was a very clean hotel in a nice location.Genuine Expedia guest review
"Great value and service"
The shuttle service was great! The staff was friendly and helpful.Genuine Expedia guest review
"Loved the stay!"
super friendly staff, great breakfast, coffee all the time, nice pool and great fitness room, mini fridge was huge no tiny fridge there. Room was on the small size but everything is well updated. no weird smells no stains nothing to complain about. They have dish network and quite a few channels to watch. We loved that there is a restaurant within the […] same parking lot and the hotel had their menu in your room. We really enjoyed the food and drinks there as well. I highly recommend this place!!! Read moreGenuine Hotels.com guest review
Overall nice accommodations. Spa rooms recently updated, relaxing. Only suggestion, ice maker under stairs broken, needs to be fixed or removed. Nice breakfast display, but was cold. Would recommend and look forward to future visits.Genuine Hotels.com guest review
"Excellent stay for Palace games!!"
Very pleased with this hotel. We had a great rate so were very uncertain how this hotel would stack up. We were very pleased! The hotel itself was very clean. The room was very neat and clean with updated furniture. The only unusual part to this hotel was that it was missing a closet. Hopefully they will have large hooks in the room shortly but the […] hook on the bathroom door worked fine for us. The staff were all very friendly and on top of everything. Well worth the stay! Read moreGenuine Hotels.com guest review
Everything was as advertised. No problems at all.Genuine Hotels.com guest review
"If Youre attending pistons game from out of town"
Staff could not have been more friendly and helpful. Shuttle to to and from the Pistons game was so convenient and efficent. The pizzeria/bar being next door is a fantastic luxury. Room was nice enough. Fridge didnt work and the bathroom door was warped, but the direct tv was nice.Genuine Expedia guest review
Room was lacking a place to hang up clothes. Otherwise, very satisfactory. Location was close to Lake Orion downtown, which was my destination.Genuine Hotels.com guest review
"Lacking hospitality and guest convenience."
Previous occupant mail found in room. Inadequate pillows and blankets (got some after calling). NO PLACE TO HANG UP CLOTHES. Had requested 2 beds - got a king. Desk personnel NOT interested in how our stay was. Breakfast area so crowded it was impossible to partake of the "free" breakfast.Genuine Expedia guest review
"Escellent location and price."
Room did not have closet or any place to hang clothes, except hook on the back of the bathroom door. Toilet had fecus (albeit very small) stain that had not been removed. Key card did not work second day. Swimming pool did not open as scheduled on the morning of my departure, so I could not take my daily swim. All in all, for the price (and location […] for my needs), the Palace is certainly a place I would recommend. My dissapointment probably comes from the fact that I have stayed there several times before and, except for the really awfully uncomfortable bed, did not experience any of the problems recited above. Read moreGenuine Expedia guest review
cleanliness of rooms were very satisfied and the location of the hotel was perfect for our event we attended. We will consider staying there again if we need a hotel in the area.Genuine Hotels.com guest review
"Close to DTE"
room was clean but went to take a shower and had NO towels in the room when we ask for towels they bung us two. the pillows were terribly uncomfortable. It very nice to have a refrigerator and microwave in the room, but no guide for the TV channelsGenuine Hotels.com guest review
"No Extras in room"
Made Reservation 2 weeks prior and paid, so they knew we were coming.We had a second floor room, through a door into a second hallway. It was 98 degrees out side and it was 98 in the hallway and in our room. It took an hour for our room to get a comforable temp. Went to check out Hotel while cooling. Thought Pool was closed because pushed on 2 doors […] and they did not open. Later seen people in and asked hours of Pool. I told them the doors were locked and they said push real hard. My Husband had to use his body to slam hard. Asked for late check out and assurd it was fine, but when we returned at 12:30pm we were locked out.Room had no pen, paper,Phone book, Hotel details, Basic TV. We were in Michigan to attend court for drunk driver that killed my sister. Needed a little comfort and did not get it. Yes Lobby is nice, seen the pictures. Read moreGenuine Expedia guest review
"New management improves motel"
Very much improved since we stayed here 18 months ago. New management seems to take more interest in providing for a good stay. Good value for the charge.Genuine Hotels.com guest review
"Would stay again"
Positives: Modest but clean room. Better than average free breakfast bar included hot dishes. Staff curteous and friendly. Only (1) negative: refrigerator next to bed loud & annoying. However, I did mention it to desk during checkout & a note was made of it. Overall, it was a positive experience.Genuine Hotels.com guest review
"Closest Hotel to Bald Mountain Shooting Range"
Great hotel for the price. Clean facility, friendly staff. Good Italian restaurant right next door.Genuine Hotels.com guest review
Rates were good. Good continental breakfast.Genuine Hotels.com guest review
"a place to stay for a family funeral"
It was convient to where we had to go and the staff was excellentGenuine Hotels.com guest review
"Great find in SE MI"
Stayed here for family event. Our second time @ this hotel. Convenient, clean, comfortable. Cannot be beat $-for$. Breakfasts were icing on the cake. Recommended to others.Genuine Hotels.com guest review
Great location, safe and nice neighborhood. Friendly staff and beautiful lobby. Continental breakfast not the best and was closed 15min early.Genuine Hotels.com guest review
A good value for the money, very convenient to The Palace and other Orion businesses.Genuine Expedia guest review
"Palace is... a palace!"
Always a great stay. Breakfast was a bit light this time but loved the Bob Evans wraps. Can't beat this place for any stay when at the Palace of Auburn Hills, DTE Energy Centre or shopping at Great Lakes Crossing... absolutely love G's next door, too.Genuine Hotels.com guest review
"Love Dogs but my stay was disrupted ..."
I WAS NOT PLEASED THAT MANAGEMENT ALLOWED A DOG TO BE NEXT DOOR IN THE INTERIOR OF THE HOTEL. IT BARKED TILL 1;00 A.M. AND STARTED UP AGAIN THE NEXT MORNING. I FELT MY ROOM WAS OKAY BUT TIRED AND IN NEED OF AN UPDATE. WHEN CHECKING OUT THE STAFF DID NOT EVEN SAY GOOD BYE OR QUESTON IF I WAS HAPPY WITH MY ACCOMMODATIONS. IT IS A GOOD HOTEL BUT THIS TRIP […] WAS A DISSAPOINTMENT.... Read moreGenuine Hotels.com guest review
I had a wonderful stay and a fantastic sleep!! Very accessible and friendly! The only thing was the breakfast... Really lacking healthy alternatives. Other than that a perfect stay!Genuine Hotels.com guest review
Nice hotel for the priceGenuine Hotels.com guest review
Enjoyed our stay. Would stay againGenuine Hotels.com guest review
They have a shuttle that will take you to DTE or the Palace. It is well worth spending the night not to have to try to get out of the parking lot!!Genuine Expedia guest review
"stopover for concert at DTE center"
Arrived too early for check-in but were sent next door to G's bar & grill (with a 10% off coupon) to have a bite & a drink while waiting for our room to be ready. We were there to see a concert at DTE center & the hotel provided a shuttle bus for a nominal fee which was extremely convenient - no fighting traffic & parking lot mayhem! Room was clean, […] comfortable - staff were very friendly & accommodating. A great stay & will definitely stay again next time we're in the 'hood! Read moreGenuine Hotels.com guest review
The service was great but the hotel was okay. The hallways were like a sauna. They had the a/c venting into the hallways. That was pretty uncomfortable. Also, we booked two double beds and got a single king. Breakfast was very simple. Only one toaster.....not fun when the lineup is long. Great coffee though. Shuttle to the palace was free and the driver […] was awesome!!!!! Totally loved him!!! Liked having the restaurant right beside the hotel. I don't think I would book there again. There are a lot nicer hotels than this in the area. Read moreGenuine Hotels.com guest review
"Great shopping distance!!"
Great staff and service. The hotel was well maintained and had everything I wanted. it was a great place to stay after long days of shopping!Genuine Hotels.com guest review
Signage to the hotel is very poor! Room was only ok, nothing special, breakfast was not very appealing...cold, soggy biscuits, etc.Genuine Expedia guest review
"Nice at this price."
The service is very good. The room is clean. have a nice swim pool. Nice place to stay with this price.Genuine Expedia guest review
everythingGenuine Hotels.com guest review
"Worth the cost"
The hotel is a boutique style hotel with all the ammenities one would need for their long or short stay for a very good price! The location may be just a bit out of the way but its worth it if you're watching a game the Palace or need somewhere economical to stay.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"A Hidden Gem For The Palace Of Auburn Hills Events"
Comfortable stay for 2 nights. Excellent staff courtesy and customer service, particularily the maintenance person who was also the shuttle driver. Standard continental breakfast. I would return in the future, especially for Palace related events.Genuine Expedia guest review
"Few things to consider when staying here"
No room in the breakfast area or lobby to eat our breakfast, due to some sports team using it to socialize. Heat control in our room was broken. Room was always very warm. Had a hard time parking by doors to load our luggage due to people leaving vehicles parked there when sign show 20 minute parking. Still waiting for an accidental charge to our […] credit card to be reversed. Read moreGenuine Expedia guest review
"Palace Inn - like a second home"
We've stayed here many times and will continue to come back. The price is right, close to Great Lakes Crossing shopping mall (not right beside the mall, but half the price of those hotels that are), Palace of Auburn Hills, DTE Energy Music Centre. Great highway access from Detroit/Windsor and Port Huron. Free shuttle to mall, free parking, decent complimentary […] breakfast. Indoor pool and a small fitness room, although we've never used them. And Emil is amazing - maintenance, shuttle and all-around ambassador for the Palace Inn. Read moreGenuine Hotels.com guest review
"Great place to stay"
We only stayed for 1 night, but the staff were exceptional! Room was clean.We enjoyed our stay.Genuine Hotels.com guest review
"close to the Palace and DTE"
Enjoyed the stay. Stay there every time I go down there. Wish the continental breakfast was a little betterGenuine Hotels.com guest review
"close to the Palace and Great Lakes Mall"
a bit of a rocky start... miss informed when booking online that the room I booked was smoking... to find out it is a Michigan law of no smoking in Hotels, but quickly sorted by the front desk clerk who provided us with an exterior room where we could just walk out our door to a covered breezeway. Perfect! We were offered a shuttle to the concert that […] we were there to see, unfortunately the van broke down before we left the parking lot. No problem.... the driver, who is an employee of the Inn ( so sorry can't remember his name) gave us a lift in his personal vehicle! Wow that's service! Extra thanks to this genleman! He deserves a huge raise. Read moreGenuine Hotels.com guest review
"Palace - always a great option!"
Never had any problems here - certainly not a 5-star hotel, but a far cry from your standard motel. Great breakfast, rooms and lobby clean, quiet area, great drinks/dining next door (G's), indoor pool... can't beat the price for what amounts to a great value option.Genuine Hotels.com guest review
Qualité de l'hotel moyenne, les chambres auraient besoin d'un rafraichissement.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )