Nice clean rooms close to restaurant nice breakfastGenuine Hotels.com guest review
Other than having to change rooms because no cable to the television....and the clogged sink in the second room, the stay was pleasant.Genuine Hotels.com guest review
"Weird set up"
This hotel almost feels like it's not meant to be a hotel. The king sized bed rooms do not have a closet. Not only no closet, but not a single hook in site. The outlets are not placed conveniently. An example, no outlets by the desk and only an outlet on one side of the bed. We ended up with a 2 queen bed room, as we preferred a closet, and only one […] wash cloth was left. What did I think of this place, weird. To get into the fitness room you had to go outside. The inside door was barricaded by a trash can as the door knob was missing. However, I liked the price and it was conveniently located, so we stayed. Read moreGenuine Hotels.com guest review
"Affordable, decent enough place."
I really really really wanted to give this place a 5-star rating. It would have been given at least a 4.5 (even though the carpet in room 222 could be redone or at least deep steam cleaned (as well as the chairs) except for the fact that there were toe nail clippings under the bed (on a "pedastal" so just under the mattress edge). I found a housekeeper […] in the hall and she immediatey vacuumed; however, when I checked again, it was still there. I picked it up (and other small debris) up with tissue and took it to the front desk to let them know. Either the manager or head of housekeeping apologoized profusely and came back to the room with a different vacuum. I do have to say that the people there are VERY nice and want to accomodate your every need. The bathroom was very clean and the linens were clean. The bed itself was too hard for my comfort. The pool was very warm and nice. There were a few pieces of "something" on the bottom at shallow end ... didn't want to find out what that was ... twigs? Not sure. But I wasn't detered there. It is next door to a very good pizza place (G's) and close to our destination for a conference in Lake Orion. Read moreGenuine Hotels.com guest review
I was in the back building. Flourescent Light near bathroom was out, toilet was not fastened to floor, lampshade was slashe with a knife and pushed in. The Heater only would stay on for no longer than 15 seconts.....go off for 2 minutes and repeat the same pattern. Comforter appeared to be from the 70's, carpet in room was attrocious. I had reserved […] 1 King size bed and received two doubles. I left room, front desk clerk would not offer me refund but offered me a "classier" room in the front building. I was too disgusted to think about staying at any other room with this motel. This is the first time I have ever checked out of a motel...I am the least picky person so for me to do this you know its bad. Stay away! Read moreGenuine Expedia guest review
My boyfriend and I stayed overnight at the palace inn for a pistons game. It was so nice to have the complimentary shuttle to take us to and from the game. For the price the hotel exceeded our expectations and overall we had a very nice time. The staff was very polite and helpful. I wouldn't count on the breakfast, not very impressed with that, but […] the bar next door has great food and service! Read moreGenuine Hotels.com guest review
my stay was good but if you are serving Breakfast till 9 am then it should be kept stocked with food at 8 30 am I went in to have Breakfast and there was nothing but pastries and I waited till 9 am and nothing else was brought out. so you should say breakfast till we run out other wise keep it filled with foodGenuine Hotels.com guest review
"GREAT MINI VACATION"
We absolutely loved this hotel. The front desk staff exceeded all of our expectations! Amanda was friendly and efficient, and made us feel like we were the only guests in the hotel!! The complimentary shuttle driver was knowledgeable and prompt. The Palace Inn is within 10 minutes of the The Palace center, and excellent shopping! We originally booked […] for only (1) night, but extended our stay because of the convenient location, cleanliness and the helpfulness of the staff!!! Breakfast was great too!! Read moreGenuine Hotels.com guest review
The hotel is underrated. This is at least a 2.5 star property...perhaps a 3 star. If it had a restaurant it would certainly be 3 star...but there's an excellent Italian restaurant literally across the parking lot. The room was large and comfortable. The blankets seemed a bit thin..but when I asked for another blanket they gave me a lovely heavy comforter. […] The fan on the heater was set to 'continuous' instead of 'cycle,' so it made lovely gentle white noise rather than blasting on and off again. Staff was very friendly and flexible about late check out too. I'd stay here again in a heartbeat. Read moreGenuine Hotels.com guest review
THE INN IS CLOSE TO EVERYWHERE WE NEEDED TO BE. OUR EXPECTATIONS WERE EXCEEDED AS TO THE APPEARANCE, CLEANLINESS,THE CONTINENTAL BREAKFAST WAS EXCELLENT IN VARIETY AND THE STAFF WERE VERY PLEASANT AND HELPFUL. WE WILL DEFINATELY STAY THERE AGAIN. A DELIGHTFUL SURPRISE...Genuine Hotels.com guest review
rooms were clean place was quiet cont.breakfast was 1 step up from other cont. breakfasts indoor pool was nice and clean overall for the price im not gonna complain it was well worth the priceGenuine Hotels.com guest review
Love the Palace Inn. Highly recommend for a local get away. The pool is really nice, rooms are nice. Excellent location next to a great restaurant, G's Pizza. They are renovating rooms.Genuine Hotels.com guest review
"Close to hiking, cycling trails"
Very satisfied with the hotel on our first stay. Didn't expect a pool or exercise room at the price. We wanted to be close to the many hiking and cycling trails in the Rochester/Auburn Hills area and this location was ideal. Only suggestion was to add a coat rack or two to the room, as no closet for hanging clothes. Not a big deal for a one-night stay. […] Hotel is also close to major shopping and they run a shuttle to the Palace of Auburn Hills for Pistons basketball and other major entertainment events. Read moreGenuine Hotels.com guest review
"Poor Customer Service"
I enjoyed my stay other than the lady that came to my room at about 11:30 a.m. I was getting ready to leave I had my coat on but my daughter was still finishing up. The lady was rude and said next time if we need more time we have to call the front desk because checkout was at eleven. I told her I knew when checkout was and that I was on my way out. […] She repeated herself again as if she was so irritated I stayed past checkout. Mind u this is the same lady that was cleaning the windows the day before. She should be trained in customer service skills if she is going to be working with customers. She literally spike to me like I was her child which I found very rude and uncalled for. Other than that it was a nice stay. Read moreGenuine Hotels.com guest review
"No palace but nice"
Very good hotel convenient location, good service. Breakfast also good. Bathroom lighting could be better and tv remote was missing, but these are minor fixes.Genuine Hotels.com guest review
"Good family hotel"
Clean facility, friendly staff, good breakfast selection.Genuine Expedia guest review
I was very happy with the price & it was a very clean hotel in a nice location.Genuine Expedia guest review
"Great value and service"
The shuttle service was great! The staff was friendly and helpful.Genuine Expedia guest review
"Loved the stay!"
super friendly staff, great breakfast, coffee all the time, nice pool and great fitness room, mini fridge was huge no tiny fridge there. Room was on the small size but everything is well updated. no weird smells no stains nothing to complain about. They have dish network and quite a few channels to watch. We loved that there is a restaurant within the […] same parking lot and the hotel had their menu in your room. We really enjoyed the food and drinks there as well. I highly recommend this place!!! Read moreGenuine Hotels.com guest review
Overall nice accommodations. Spa rooms recently updated, relaxing. Only suggestion, ice maker under stairs broken, needs to be fixed or removed. Nice breakfast display, but was cold. Would recommend and look forward to future visits.Genuine Hotels.com guest review
"Excellent stay for Palace games!!"
Very pleased with this hotel. We had a great rate so were very uncertain how this hotel would stack up. We were very pleased! The hotel itself was very clean. The room was very neat and clean with updated furniture. The only unusual part to this hotel was that it was missing a closet. Hopefully they will have large hooks in the room shortly but the […] hook on the bathroom door worked fine for us. The staff were all very friendly and on top of everything. Well worth the stay! Read moreGenuine Hotels.com guest review
Everything was as advertised. No problems at all.Genuine Hotels.com guest review
"If Youre attending pistons game from out of town"
Staff could not have been more friendly and helpful. Shuttle to to and from the Pistons game was so convenient and efficent. The pizzeria/bar being next door is a fantastic luxury. Room was nice enough. Fridge didnt work and the bathroom door was warped, but the direct tv was nice.Genuine Expedia guest review
Room was lacking a place to hang up clothes. Otherwise, very satisfactory. Location was close to Lake Orion downtown, which was my destination.Genuine Hotels.com guest review
"Lacking hospitality and guest convenience."
Previous occupant mail found in room. Inadequate pillows and blankets (got some after calling). NO PLACE TO HANG UP CLOTHES. Had requested 2 beds - got a king. Desk personnel NOT interested in how our stay was. Breakfast area so crowded it was impossible to partake of the "free" breakfast.Genuine Expedia guest review
"Escellent location and price."
Room did not have closet or any place to hang clothes, except hook on the back of the bathroom door. Toilet had fecus (albeit very small) stain that had not been removed. Key card did not work second day. Swimming pool did not open as scheduled on the morning of my departure, so I could not take my daily swim. All in all, for the price (and location […] for my needs), the Palace is certainly a place I would recommend. My dissapointment probably comes from the fact that I have stayed there several times before and, except for the really awfully uncomfortable bed, did not experience any of the problems recited above. Read moreGenuine Expedia guest review
cleanliness of rooms were very satisfied and the location of the hotel was perfect for our event we attended. We will consider staying there again if we need a hotel in the area.Genuine Hotels.com guest review
"Close to DTE"
room was clean but went to take a shower and had NO towels in the room when we ask for towels they bung us two. the pillows were terribly uncomfortable. It very nice to have a refrigerator and microwave in the room, but no guide for the TV channelsGenuine Hotels.com guest review
"No Extras in room"
Made Reservation 2 weeks prior and paid, so they knew we were coming.We had a second floor room, through a door into a second hallway. It was 98 degrees out side and it was 98 in the hallway and in our room. It took an hour for our room to get a comforable temp. Went to check out Hotel while cooling. Thought Pool was closed because pushed on 2 doors […] and they did not open. Later seen people in and asked hours of Pool. I told them the doors were locked and they said push real hard. My Husband had to use his body to slam hard. Asked for late check out and assurd it was fine, but when we returned at 12:30pm we were locked out.Room had no pen, paper,Phone book, Hotel details, Basic TV. We were in Michigan to attend court for drunk driver that killed my sister. Needed a little comfort and did not get it. Yes Lobby is nice, seen the pictures. Read moreGenuine Expedia guest review
"New management improves motel"
Very much improved since we stayed here 18 months ago. New management seems to take more interest in providing for a good stay. Good value for the charge.Genuine Hotels.com guest review
"Would stay again"
Positives: Modest but clean room. Better than average free breakfast bar included hot dishes. Staff curteous and friendly. Only (1) negative: refrigerator next to bed loud & annoying. However, I did mention it to desk during checkout & a note was made of it. Overall, it was a positive experience.Genuine Hotels.com guest review
"Closest Hotel to Bald Mountain Shooting Range"
Great hotel for the price. Clean facility, friendly staff. Good Italian restaurant right next door.Genuine Hotels.com guest review
Rates were good. Good continental breakfast.Genuine Hotels.com guest review
"a place to stay for a family funeral"
It was convient to where we had to go and the staff was excellentGenuine Hotels.com guest review
"Great find in SE MI"
Stayed here for family event. Our second time @ this hotel. Convenient, clean, comfortable. Cannot be beat $-for$. Breakfasts were icing on the cake. Recommended to others.Genuine Hotels.com guest review
Great location, safe and nice neighborhood. Friendly staff and beautiful lobby. Continental breakfast not the best and was closed 15min early.Genuine Hotels.com guest review
A good value for the money, very convenient to The Palace and other Orion businesses.Genuine Expedia guest review
"Palace is... a palace!"
Always a great stay. Breakfast was a bit light this time but loved the Bob Evans wraps. Can't beat this place for any stay when at the Palace of Auburn Hills, DTE Energy Centre or shopping at Great Lakes Crossing... absolutely love G's next door, too.Genuine Hotels.com guest review
Convient location and friendly helpful staff. Third stay there and will use it againGenuine Expedia guest review
"Love Dogs but my stay was disrupted ..."
I WAS NOT PLEASED THAT MANAGEMENT ALLOWED A DOG TO BE NEXT DOOR IN THE INTERIOR OF THE HOTEL. IT BARKED TILL 1;00 A.M. AND STARTED UP AGAIN THE NEXT MORNING. I FELT MY ROOM WAS OKAY BUT TIRED AND IN NEED OF AN UPDATE. WHEN CHECKING OUT THE STAFF DID NOT EVEN SAY GOOD BYE OR QUESTON IF I WAS HAPPY WITH MY ACCOMMODATIONS. IT IS A GOOD HOTEL BUT THIS TRIP […] WAS A DISSAPOINTMENT.... Read moreGenuine Hotels.com guest review
"Nice hotel staff!"
The rooms are clean, the beds comfortable and the staff friendly. They shuttle you to the Palace for a worry free night. It's a great place!Genuine Expedia guest review
I had a wonderful stay and a fantastic sleep!! Very accessible and friendly! The only thing was the breakfast... Really lacking healthy alternatives. Other than that a perfect stay!Genuine Hotels.com guest review
Nice hotel for the priceGenuine Hotels.com guest review
Enjoyed our stay. Would stay againGenuine Hotels.com guest review
They have a shuttle that will take you to DTE or the Palace. It is well worth spending the night not to have to try to get out of the parking lot!!Genuine Expedia guest review
"stopover for concert at DTE center"
Arrived too early for check-in but were sent next door to G's bar & grill (with a 10% off coupon) to have a bite & a drink while waiting for our room to be ready. We were there to see a concert at DTE center & the hotel provided a shuttle bus for a nominal fee which was extremely convenient - no fighting traffic & parking lot mayhem! Room was clean, […] comfortable - staff were very friendly & accommodating. A great stay & will definitely stay again next time we're in the 'hood! Read moreGenuine Hotels.com guest review
The service was great but the hotel was okay. The hallways were like a sauna. They had the a/c venting into the hallways. That was pretty uncomfortable. Also, we booked two double beds and got a single king. Breakfast was very simple. Only one toaster.....not fun when the lineup is long. Great coffee though. Shuttle to the palace was free and the driver […] was awesome!!!!! Totally loved him!!! Liked having the restaurant right beside the hotel. I don't think I would book there again. There are a lot nicer hotels than this in the area. Read moreGenuine Hotels.com guest review
"Great shopping distance!!"
Great staff and service. The hotel was well maintained and had everything I wanted. it was a great place to stay after long days of shopping!Genuine Hotels.com guest review
Signage to the hotel is very poor! Room was only ok, nothing special, breakfast was not very appealing...cold, soggy biscuits, etc.Genuine Expedia guest review
"Nice at this price."
The service is very good. The room is clean. have a nice swim pool. Nice place to stay with this price.Genuine Expedia guest review
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