"Nice hotel, beach in front of the hotel"
Very clean room, no smell on the blankets, comfort beds. Beach in front of the hotel w/ lots of palm trees. Don't need to rent the hut instead I used palm trees as shades. Very friendly hotel staff. Walking distance along the beach to the nearest local place to buy souvenirs.Genuine Expedia guest review
"Overprice and overrated"
This is one of our many caribbean trips - sad to say that this is one of the worse resort we have ever stayed in. I always expect great services from Marriott, particularly their destination resorts - but Marriott Stellaris is a huge disappointment. 1. No one was available to assist you in getting your beach chairs set up on the beach - every morning […] is a struggle to find a crew to get us chairs. They would just throw the chair at a spot for you, no help in getting you a table or getting you set up for the day. Honestly its more like they are doing you a favor than a hotel amenity. 2. Having pay what we paid, you would expect there's at least a bottle of complimentary water in your room. Instead we have to pay $5 at the lobby for water every night 3. Hotel lobby is disorganized, no taxi line, bell is never available to help 4. Overall customer service is poor from all the staff members - no smile, unpleasant, never offer to help 5. We literally felt like we stayed at a 3 star beach hotel when we spent $3700 for this week trip! When you walk right next door to Ritz Carlton, which is not that much more price wise, you will notice the world of a difference. Unfortunately that was sold out at the time we made our reservation. If you want a peaceful and pleasant experience - STAY AWAY!! Read moreGenuine Expedia guest review
Great location Beautiful beach Will return Only negative is scramble for shade by pool & beachGenuine Expedia guest review
Hotel was extremely well maintained and staff was excellent! Room were incredibly clean and comfortable with great views. We were there during Easter and there were a ton of kids, we never once had to worry about our own children being bored. There was always someone for them to meet. However, It would have been bothersome if I was there only with my […] husband. The only complaint was that there are not enough pool chairs to accommodate guests. If you wanted a chair (especially one under an umbrella) you needed to get outside no later than 5:30 am. This is a common problem at resorts so it didn't come at such a surprise. Palapas need to be reserved 2 days in advance if you want to pay for one or you can begin waiting on line at 4:00 am for a free palapa. Many of them that are reserved do not get used through out the day, which is annoying. Read moreGenuine Expedia guest review
"Ocean view room, with a hum"
Issue, balcony next to running roof ventilation system non stop noise 24-7Genuine Expedia guest review
"Paradise at 12 degrees from the Equator."
This was an absolutely fantastic hotel. The room was tdf (to die for). It was very, very spacious, had a nice sized balcony with a fantastic view of the adult pool and the sea. It was wonderful to wake up and see the beautiful coral colored water. Every day was a sunny beach day. The staff was more than willing to please. There's a reason they call […] it "One Happy Island." We would go back in a heartbeat. La Vista restaurant had a wonderful breakfast and I enjoyed the dinner buffet as well. The Lobby Cafe is open 24/7, and has great fruit salads. The adult pool was a gem, and the whirlpool was heavenly. The room was not only spacious, but very very clean and well kept. Read moreGenuine Expedia guest review
"Fine hotel; disappointing beach & pool facilities"
Nice hotel--but really disappointing access to shade at beach or pool. There are maybe 35 or 40 thatched palapas that provide much-needed occasional shade. A handful of these are available on a first-come, first-served basis--but folks queued up for these an hour or more before they were available. Who wants to come to a high-priced hotel and then stand […] in the sun for an hour each day just to get a shaded deck chair? A few others are available to rent for $25 per day--but these sell out way in advance as well. Hotel personnel explained that this is due to limitations on what they're permitted to put on the beach. Seems to me that if that's the case, they built too big a facility on too small a beach. Disappointing. Read moreGenuine Expedia guest review
"Not the Marriott quality we're used to"
After spending a ludicrous amount of money to stay at this hotel, it was less than sub par. We've stayed at multiple Marriotts before for less and gotten much more! First, the beds are not comfortable and the pillows were horrible. On night two we called for different pillows which were brought up by a staff member, wanting to tip her I asked if she […] had changed for a $10 bill and received a response of "No". The new pillows were an improvement but still sucked. Second, nothing (NOTHING) is complimentary! Welcome cocktail, NOPE! Wifi, NOPE! Coffee in the morning, NOPE! Morning coffee is pretty standard at any hotel/motel, but not here. Cocktail prices are outrageous poolside and are pretty much served in a Dixie cup. And the bartenders don't seem to really appreciate your business. We ventured off property down the beach and were taken care of by friendlier staff from other hotels. They even remembered us in the following days. Marriott staff seemed to care less who you are and that you spent a lot of money there. And lastly, they screwed up two of our reservations (one of which was a once a week dinner show, and was sold out so we couldn't go). There was no compensation and not even an apology. We won't be returning. The one positive was Ruth Chris steakhouse and staff there were wonderful. When checking out we expressed our displeasure and the response was pretty much "oh well" Read moreGenuine Expedia guest review
Aruba was beautiful! The beaches were clean with beautiful sand. Had a great time parasailing! I would call it "windy" as opposed to "breezy" but it did make the heat of the sun more tolerable! Food/drinks were a little pricey but that was expected on an island.Genuine Expedia guest review
Excellent vacation, staff wonderful, room clean! Great location, in walking distance to restaurants and mall. Can't wait to return.Genuine Expedia guest review
"not sure of the 4.5 rating"
There was nothing special about the hotel. I picked it based on the rating and there was nothing that I was wowed about. No one greeted us when we entered the hotel to take the bags. There was a long line to check in and waiting on line when you are pregnant isn’t fun. We were finally one of the lucky ones that got a room because of Julissa who worked […] at the front desk. Our room was clean and always kept tidy. The hotel was safe and there were only a few vendors that bothered you. The palapas or huts are also a long waiting process. You either have to be on line from 3:30 pm when you would rather be on the beach or 645 am when you would rather be sleeping in order to secure a hut. The prices at all of the restaurants are super expensive and we live in NYC and are used to high prices. The food is bland to say the least. I don’t know how its edible it had no flavor and is really expensive. the hotel was ok and not sure how it recieved a 4.5 star rating on expedia. Read moreGenuine Expedia guest review
"Comfortable, safe, clean and convenient."
Front desk staff did not provide us with very much information about the hotel. This was our first time to Aruba. I felt that we had to work hard to figure out the lay of the land. I don't mind spending money when on vacation. I do mind spending money when I feel a situation/service is not up to par! Simply Fish is simply over priced for what it is! […] Catch of the day certainly was NOT caught that day! On a better note, the wait staff, mornings, at the 24 hour food court, were LOVELY!!! Every morning I was impressed by the enthusiastic and outgoing staff! These women were GREAT!!! The cabana guys were 50/50. Attitude wasn't up to par, for me. All in all, I was very pleased with the resort. I would stay there again. Read moreGenuine Expedia guest review
My family and recently visited the aruba Marriott resort and Stellaris casino. We loved the large rooms and very nice bathrooms. The grounds and pools are beautiful and we had a wonderful time. We really enjoyed the delicious pastries and sandwiches from the lobby bar. We would recommend this resort to anyone. We had a wonderful time and would love […] to return in the future. Read moreGenuine Expedia guest review
"Almost perfect but!!!"
The hotel, the staff, the location, and rooms are all excellent. This Hotels Location and experience was almost perfect for all of us. The front desk was out this world!!! their attention was incredible, my congratulations to their managers and employees. Our very strong suggestion to make it a totally out of this world experience is: 1 there is […] a mafia operating with the beach reservation beach palapas. Even if you get in line at 3 PM to get a palapa for the next day you won't get a seat on the beach. 2 if you need to get a seat you need better be ready to give a big tip in order to get a reservation for the next day on the beach. 3 Service for drinks and food at the beach closes at 5 PM when the sunset is at 7 PM. The sunsets are the most beautiful thing to watch from the beach, it doesn't make sense to close service at 5 PM. 4 The people picking up the chairs in the beach area start at 3 PM. The people see it more important to get home of 6 PM and they will kick you out of the beach in order to get the chairs put away when you clearly are having fun and waiting for the sunset to happen. 5 it was really sad to feel pressured to leave the beach every night before sunset, staff would stand then around you waiting for you to move away from the beach chair to take it away. Very bad feeling when you're paying $500 a night plus the airfare to see your beautiful sunset on the beach. As I said congratulations to the manager and their staff. Read moreGenuine Expedia guest review
"Aruba is ok"
Ok so my husband and I stayed from the 2/27/2014-3/2/2014. First when we arrived at the hotel, I noticed that only certain guests were greeted with water and a cool towel, I am assuming they were some kind of elite member. Next the receptionist that was checking me in (Margaret) decided she wanted to give us a room on the 3rd floor, NO VIEW , BUT THE […] VIEW OF THEIR ROOF TOP TO SEE THEIR HEATNG AND AIR CONDITION UNITS!!! And to add insult to injury charging me more that room. So we requested a room change!! The next room the air condition unit was not working!!! Anyway they called the maintenance guy to come. Finally he did came and fix the unit. We only ate breakfast in the hotel and that was good. They do not have enough palapas so it's best if u go at 6 in the morning or at 3:30 in the evening, they will give 1 day complimentary . Also if you are a couple that's 25-35 years old going to aruba, this hotel is not for you. It's more geared for the elderly to relax. I only heard them play music 1 day. They also do have a Ruth Chris in the lobby, which was not bad. Read moreGenuine Hotels.com guest review
"great hotel, great people, food was excellent"
from check in to check out there is not one thing negative to say, the hotel staff were (are) amazing and by far best hotel on the strip.Beach is clean and welcoming no hasselsGenuine Expedia guest review
Excellent location. Good staff. Overall experience was ok. All the restaurant have good food and. Attention.Genuine Expedia guest review
The staffs at the front desks, the concierge, they were all very professional and had high commitments to serve each guests. The beach, superb. The pools, also superb. Only recommendation I have for those with children is to stay at the Marriott's Surf Club where they can enjoy the whirling pool, which the guests from the Resort were not allowed to […] use. Read moreGenuine Expedia guest review
"Nice hotel and very friendly staff"
The pools, beach, staff and rooms were awesome. The hotel was clean and check-in was pain less. Check out was a little harder, because we did not want to leave.Genuine Expedia guest review
"Great location and large room"
The rooms were quite large -- our four children shared a room with two queen beds, and there was plenty of floor space left over. The beds and pillows were very comfortable, and everything worked well. The food on-site was very good and the staff were friendly and responsive. Note that Ocean View rooms means partial ocean view. Location was very convenient, […] on a lovely beach and walking distance from restaurants and stores. Read moreGenuine Expedia guest review
The resort was absolutely fabulous. We enjoyed our stay and the staff was exceptional. This was our first experience in Aruba and everyone was helpful and educational. I would return to this resort and Aruba.Genuine Expedia guest review
Year after year our stay at the Stellaris just gets better and better.....From Roy whom first greets you to Kim at the front desk, the entire restaurant staff and the ladies at the foyer Snack bar ( their smiles in the morning are as good as the coffee) The "adult only" pool area staff make you comfortable and go out of their way for any request. Food […] is awesome and priced reasonably for Aruba.This is a MUST stay for anyone coming to the island. Read moreGenuine Expedia guest review
"Typical Marriott,, clean, inviting"
We went with our friends. They had a time share at the Ocean Club so we stayed at the hotel. We loved the new adult pool as it was extremely quiet and calm (we have no kids). The bar was comfortable and the casino was clean. The beach was beautiful. Simply Fish, one of the better restaurants on the island was good, but portions could be a bit bigger […] for the price. Better on the beach dining was Passions. We went one afternoon to the new Ritz next door.. beautiful, tranquil and typical Ritz. It has just opened so not many people and the staff needs to get their act together but it will probably be wonderful. Their restaurant, La Crustace, you can skip. Not worth the price, better places that are high end on Palm Beach Read moreGenuine Expedia guest review
The hotel and amenities were perfect to suit our needs. The hotel staff was extremely nice and accommodating. They helped construct an ideal vacation.Genuine Expedia guest review
"Nice hotel on the beach..."
Hotel was great and I would consider staying there next time. Make sure to read the reviews on the palapa (sp) rentals and get to the towel hut early to get one for free. Overall, great stay.Genuine Expedia guest review
"On the beach"
WonderfulGenuine Expedia guest review
Hotel was recently renovated which is always a bonus when comparing hotels. Tip: don't stay in a room facing north which looks at the ritz Carlton undergoing construction and therefore subject to boGenuine Hotels.com guest review
"Great Hotel Choice"
The Marriott was Exceptional. The hotel staff were extremely pleasant and welcoming! Good location, food was good and the pool bar was GREAT! Will definitely be going backGenuine Expedia guest review
"Perfect place to stay for a wedding"
Great hotel with good location and great service. Swim up bar and casino are also a benefit. Perfect place to stay when down for a wedding. Make sure you get your drinks during happy hours, a couple of times a day, otherwise it gets expensive.Genuine Expedia guest review
"Not what you can aspect for a 4 star hotel"
The Hotel never is a 4 or 5 star hotel. The service in the Beach is very bad. The room service is very slow but after the finish you room the room is really very cleanbut the room is ready maybe at 1pm. The service at the beach is slow and maybe you need go by your to the bar to big up you drings. Front Desk very helpfull.Genuine Expedia guest review
"Marriott Resort...Best Hotel In Aruba!!!!"
The service and staff are by far THE BEST! Our room was pristine!( they even mop the balconies each day). They supply you with awesome shampoo, conditioner, mouthwash, hand soap and face soap. The pool area is so clean and always well kept. The beach area with the Palm Huts are a joy to be under in the afternoon sun...Drinks and food are brought to […] you by an awesome wait staff! The lobby cafe has some of the best sandwiches/food you can find on the island....All freshly made by a friendly staff that goes out of their way to make you happy! I love this place and wouldn't stay anywhere else! Read moreGenuine Expedia guest review
"Best hotel in aruba"
enough said.Genuine Expedia guest review
Excellent hotel for honeymoon...place treated us great w champagne and cheesecake in the room the first night on the house and was very accomodating w every request we had. Very helpful in booking restaurants and the casino employees were a blast to play with...Great Trip would definitely go backGenuine Expedia guest review
"It was as we expected. I recommend it."
when we arrive to the hotel our reservation was no respected as we made. Two queen beds garden view. However the manager offers an option that we accepted. by this way a reduction in rate was offered. The facilities of the hotel are very comfortable. the location of the hotel is excellent.Genuine Expedia guest review
"Most friendly and helpful staff ever."
We have stayed at several places in the carribean and without question, our next trip will be right back to the Aruba Marriott Resort. We went with the Tradewinds Club option. The staff could not have been nicer or more helpful. We were simply blown away by the level of service provided. Each person we met went above and beyond to ensure our stay went […] as smoothly as possible. They all acted as though our happiness was their life's mission. Just one example: my wife started to come down with a sinus infection. The waitress overheard our conversation. To make a ling story short she very politely got involved, personally ensured my wife got a prescription over the phone and arranged for a hotel security guard to take her to the pharmacy and back. In less than an hour my wife had her antibiotic. The hotel itself was nicely kept. Plenty of food options, though we mostly ate and drank in the tradewinds club. The beach is perfectly kept. There is nothing to want for on the property. Ultimately, the hotel was great, but the staff is what will bring us back. Read moreGenuine Expedia guest review
"excellent hotel staff very friendly"
Everything was perfect ,better than expected, the beach weather and staff accommodation was excellent. Looking forward to coming back again and enjoy the accommodationsGenuine Expedia guest review
"Lovely hotel by the beach"
It was a wonderful time at the Marriott hotel . I was very well informed about everything and all my questions were answered .. I was not lost or confused for even a minute ! I was able to get a cab within seconds everytime and all the staff members were quite friendly . The rooms were very clean and the bed was very comfortable . The restaurants had […] great food and the spa was so relaxing . Read moreGenuine Expedia guest review
"Sun and Fun"
Absolutely wonderful. Beautiful grounds. Friendly staff.Genuine Expedia guest review
"very nice hotel on the beach, service is excellent"
not to much to say taking into account the overall qualification. everything is in order, with good taste and the service is excellent.Genuine Expedia guest review
"Hotel was very nice clean and close to the beach."
The food was very good at the hotel. It was thoroughly enjoyable. I will be returning.Genuine Expedia guest review
"beds are great"
We just loved it, the beds and pillows were the best ever, and the beach was so beautiful. Very good take out for snacks and wonderful desserts. We will go back soon.Genuine Hotels.com guest review
"A nice getaway"
It was a very nice vacation for my wife and I. We went for six nights and had a great time. The resort is beautiful as well as the beach and pool areas. You could always find a lounge chair by the pool or beach. One problem were the prices. The Marriott charges for everything, and it is not cheap. The buffet runs anywhere from $25/pp-$30pp. Drinks are […] $12-$14 each. But you could always wait until happy hour or get a sandwich for about $6-$8. Overall, we had a great time, but I might prefer all-inclusive next time. Read moreGenuine Expedia guest review
"Nice hotel over billing being investigated"
Hotel nice. After moved to different room for premium ocean view purchased we were pleased. Came home only to deal with extra fees billed to my credit card. Not Happy. Investigation in progress.Genuine Expedia guest review
"Great Hotel on great beach"
Great hotel on the beach with adult's only pool in addition to regular pool. Entire staff were very professional, helpful and great all around. Garden view room was great, opened onto adult pool.Genuine Expedia guest review
"Great customer service and great buffet!"
This hotel was in a perfect location. It was walking distance to Palm Beach and a 10 minute drive to downtown. Great customer service, buffet, beach, pools and location. The two cons were no free wifi in rooms and the spa. The spa front desk had great customer service but I got a pedicure for $66 total and it was not worth it. I have received better […] pedicure at local small nail shops that this full service spa. Read moreGenuine Expedia guest review
"One of the nicer hotels on the island"
We reserved a king bed with premium ocean view... upon arriving they sent us in to a double queen with what would have been an ocean view, if it was not on the second floor right behind a bunch of palm trees and large bushes. I could have lived with that though... it was the terrible moldy/mildew smell in the room that gave me flash backs of jersey […] shore motor inns near the beach. It was terrible... after taking my shoes off and walking around a little, I realized the large carpet below the beds was pretty damp. Not sure if this is the cause or the effect, but either way it was inhabitable. I told them to get me a better room but they said nothing would be available until the next day, and they offered to have house keeping come "spray" the room... as if air freshener would work haha. The next room was much better, higher floor, not as good of a view, but who cares - it didn't smell! So the remainder of the trip went well, the rest of the hotel is in pretty good condition and definitely one of the nicer high-rise hotels on the island, as I've walked through a few of them. Read moreGenuine Expedia guest review
"Nice hotel on the beach"
Very friendly staff. Greet you with a cold towel and a nice fruit bunch while waiting to check in. They have a Ruth's Chis steakhouse on property as well.Genuine Expedia guest review
Overall the trip and stay was pleasant. We enjoyed nice rooms, friendly and helpful staff mad never had to leave.Genuine Expedia guest review
"Accessible to all places and restaurants you want"
Very very nice place and nice people and staff...can't wait to go back.Genuine Expedia guest review
I loved this hotel. The hotel staff was excellent. We ask for a complimentary room upgrade and the staff was very accommodating. The staff at this hotel as well as the restaurants and beach were all very good. They really know how to make you feel special from the way the talk to you to the way they accommodate you. For my wife and I this stay with […] Marriott gave us "Hotel Happiness". Read moreGenuine Expedia guest review
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