"A great hotel for the low price paid"
It was a very nice hotel for the amount of money I paid to stay there. Clean, friendly and courteous. Expect to pay $35 to valet your car. I had a problem one of my room keys. I got it replaced and then that one didn't work. End up getting another one after that. Besides that, can't beat the price. Location is right smack in the middle of the airpo […] rt. Read moreGenuine Hotels.com guest review
"Short but Sweet"
For a family of five, this was a very comfortable stay. Easiest check in/check out that I've had in a long time. Great breakfast provided. Courtesy van to airport and to transit line a huge plus. Will stay here again next time in Boston.Genuine Hotels.com guest review
Clean, quiet, spacious room, comfortable bed and good food!Genuine Hotels.com guest review
"Great deal: great stay"
I didn't hear a single jet take off during our two-night stay, and yet I could walk to the airport subway station in 5 minutes. Loved the breakfast buffet with made-to-order omelets! The restaurant was great for an evening meal, too. We forgot our swimsuits, so we didn't try out the pool. My 11-year-old son is something of a hotel snob, and he wants […] to stay there again. Read moreGenuine Hotels.com guest review
"a little pricy for room service and parking"
Great hotel, beautiful king suit. Room service was way to high and so was the parking.Genuine Hotels.com guest review
It was my second year in a row staying at this hotel. It was a fantastic stay again. I only wish the hotel was in a better location to downtown Boston, tho I do understand it is located where it is bc of the airport.....hence the "@Logan Airport". Great staff, great breakfast, great room, Great Stay!!Genuine Hotels.com guest review
nice room only the problem is the parking. unless you leave your car at he airport or pay for $35 valet parkingGenuine Hotels.com guest review
"Beware of the high cost of parking here"
Very misleading advertising - they charge $35 per day for parking which is by valet (no options here) and we managed to go all the way through the booking process without seeing this extra charge mentioned anywhere. The very rude staff at the front desk when I expressed my surprise at this charge pulled up the small print at the end of the website - […] past all the advertisements for other hotels - and pointed out microscopic writing declaring the charge for parking. It is nowhere in the room description or hotel description which is where you make the booking. So beware - the charge for the room does not include parking like most of the other hotels close to the airport. Factor this in when making pricing comparisons. Read moreGenuine Hotels.com guest review
Great service, spacious, and convenient!Genuine Hotels.com guest review
"Overall view of my stay"
Our stay was extremely nice. However, I thought the parking fees were outlandest. $35 was was a bit high. Why is there a large parking fee for such a nice hotel.Genuine Hotels.com guest review
A great relaxing timeGenuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport Thank you for the high markings! I am glad you had a relaxing time during your recent visit. We hope you'll consider staying at the Embassy Suites sometime in the near future. Have a wonderful day!
This hotel has an excellent location that worked really well for our trip... close to the T... close to the airport. It was so easy to get around. Really enjoyed the breakfast and the manager's reception.Genuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport Thank you for taking time in sharing your experience during your recent stay. I am glad to hear that you enjoyed the amenities the hotel offers and of course the accessibility of the transportation. We hope that you will consider in staying with us once more in not too distant future. Have a wonderful day and enjoy your holidays!!!
"wake up calls preferred"
We would have given all 5 stars, but at 5am we were awaken by a bedside alarm clock which we couldn't stop from going off every 15minutes, even after we unplugged it from the electrical outlet. Finally, I had to get dressed and take it to the reception desk, and then couldn't go back to sleep w/ jangled nerves. Why do we need an alarm clock by bedside? […] Couldn't guests have a wake up call if we needed one --- and avoid having badly disturbed sleep. Read moreGenuine Hotels.com guest review
This is the perfect spot next the the airport. It was simple to get to my early morning flight.Genuine Hotels.com guest review
"excellent hotel value"
nice hotel with easy access to city on MBTAGenuine Hotels.com guest review
Spacious rooms, friendly staff,cocktail hour, breakfast included. The hotel goes out of its way for the comfort for its guests. Only negative: Van shuttle delayed about 45 minutes (despite it being litrelly at the airport) but other than that everything was nice.Genuine Hotels.com guest review
Nice beds.Genuine Hotels.com guest review
Very convenient to airport and free shuttleGenuine Hotels.com guest review
"london to boston trip"
flew in late from europe. only had to wait 5 mins for the hotel shuttle pick up. driver was v. helpful with bags. hotel is v. close to airport but room was quiet. suite was roomy, well furnished, comfortable bed. good breakfast. would definitely stay here again.Genuine Hotels.com guest review
There for a 4 day conference. Breakfast was good and for other meals ate out at a few neighborhood places that were within walking distance from the hotel. Caught a taxi one evening to go to the Celtics game and took the subway at other times to get to north Boston. Neighborhood is not filled with touists like north Boston. Nice, quiet spot for business, […] but if you're looking for the night life, take a cab. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport Thank you for taking time in sharing your experience during your recent visit. It always gives us pleasure to hear positive feedback . This assures us that we gained another valued loyal guest. We look forward to your future visit. Have a wonderful day!
"Mini Boston Trip"
Room was clean comfortable....the only negative is room service is WAY over priced.Genuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport Thank you for taking time in sharing your experience during your recent stay. It is to my regret to hear that you find the room service menu overpriced. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
"One night stay"
Convenient to the airport. Good breakfast buffet.Genuine Hotels.com guest review
"Got everything, but utilitarian"
Good for business. Nothing fancy, but has it all.Genuine Hotels.com guest review
"Embassy Suites at Logan Airport a little costly"
We got there at 10pm to leave at 6am, so had little time to enjoy the hotel. It was an expensive last -minute booking as it was more than $200 with taxes to stay. The Massachusetts flag was very tattered out front (as were the rest of the flags), with only about 2/3 of the flag remaining, which I found VERY disrespectful. It also showed a lack of attention […] to detail on the part of hotel management. That said, the stay was okay. Read moreGenuine Hotels.com guest review
"stay at airport"
Only spent 1 night.perfect for what we needed. Shuttle service was quick,convenient and made car return and airport negotiation great. Full breakfast an added bonusGenuine Hotels.com guest review
"Good Hotel for Airport or Anywher"
Good in every way.Genuine Hotels.com guest review
The staff was very nice and helpful.Genuine Hotels.com guest review
"Pros and cons"
Reception less than great. Clock in room didnt work. Beds too soft for bad back Well located for airport, driver very helpful. Close to T for visiting downtown.Genuine Hotels.com guest review
My only complaint would be our room was overlooking the lounge/bar area & there was some loud yelling in the middle of the night. The complimentary breakfast was awesome!Genuine Expedia guest review
"price was right smell was not"
The room has smell of old tobacco smoke and coming from the heater and ventilation system, the bathroom has a light sewage smell. I had to open the window and air it out. So as a nonsmoker this annoyed me. Other than that it was O.K and got a good breakfast and ride to the airport.Genuine Hotels.com guest review
"Walking Distance from the Airport"
In town for the BC v. Clemson game. The good: Selected this hotel because it was close to the airport. The staff is friendly and responsive. The breakfast buffet was decent. The King suite was roomy. The Bad:The shuttle service could have bee a little faster. We had a wait a while to be pick-up from the airport. I found two critters in my bed. One looked […] like tiny caterpillar and the other bug was round. I was totally freaked out but it is was our last night there and really didn't feel like changing rooms. Upon closer inspection, the sheets were not as clean as should have been. I saw a few stains on them and hairs embedded into the covers. Yuck. We slept on top of the cover the last night. Overall: I would say here again. The unknown creepy crawlers really spoiled the entire experience. Read moreGenuine Hotels.com guest review
Close to t station, good breakfast, relaxing hot tub, and quiet!Genuine Expedia guest review
Not nearly the best Embassy Suites we have stayed in, however the location is convenient to the historic downtown. Two train stops to the main central area. .... Breakfast good, Managers reception is not.Genuine Hotels.com guest review
"Perfect Place to Stay at Logan Airport"
This is a perfect place to stay if you have an early flight out of Logan Airport. Hotel is on the airport grounds and has frequent shuttle bus to terminals. There is even enough time to catch a quick breakfast at the hotel before leaving to catch your 7 AM flight. You can walk to hotel from rental car return building. Couldn't be more convenient. Overall […] quality of hotel and rooms were good as well. Read moreGenuine Hotels.com guest review
"Close to airport"
This hotel does not have the open atrium I have found in other Embassy Suites and lacks the ambience that the other ES have.Genuine Expedia guest review
Response by Embassy Suites Boston Logan Airport Thank you for the high markings eventhough you didn't quite enjoy the ambience you received in the Atrium area. Our guest's comment and opinion are important to us . Rest assured this feedback is shared to the rest of the management team. I hope you will still consider staying with us on your next visit . Have a great day!
Nice service. Friendly staff though the bar can be slow service. I went unnoticed a few times but not a big deal.Genuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport We take pride in providing great service. When our guest takes time in sharing a positive exprerience, it gives us great pleasure and motivates us more to continue on what we are doing. Thank you for your time and I look forward to your next visit.
"Excellent hotel for airport travel"
We needed a place that would let us get to Logan Airport for early flights the next day. This hotel fits that bill very well. The rooms are spacious suites and are very well soundproofed so that you do not hear any air traffic despite the close location. The only negative was an air vent that blew a strong breeze over the bed, but a little fiddling […] with the louvers reduced the flow. The neighborhood is mixed with a nice park on one side and some less-prosperous areas elsewhere. We assumed that we would be eating at the hotel because of its location right next to Logan and the rental car returns, but the concierge suggested a family-frendly pizza place just four blocks from the hotel. This turned out to be a great place with everyone looking like they came right out of central casting in Hollywood. Complimentary breakfast was excellent with a wide variety of choices and made-to-order omelets. Complimentary air shuttle runs every 15 minutes and worked well. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport I see that we just gained another loyal guest. Thank you so much for the positive feedback and high markings. We look forward to your next visit! Have a great day.
Decent embassy suites but simply way overpriced for room, food and valet. Definitely not worth the money. I know Boston is expensive but seriously.Genuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport I am sorry to hear that you didn't find your recent visit to your liking. The hotel , parking and food & beverage rates are competitively priced within the area. Thank you for your time.
"Perfect for our short stay"
Short, convenient walks to the train station and the rental car garage. Fantastic customer service from every person I spoke to.Genuine Hotels.com guest review
"Talk to Anthony the bartender"
We had a great stay at the hotel. It is close to the subway so it was easy to get around. The bartender, Anthony, was a tremendous help, advising us as to the best places to eat, who to talk to to arrange tours, the history of Boston, ways to get around! What an asset.Genuine Hotels.com guest review
"Embassy Suites Boston Logan"
As usual, we got great service and comfort and convenience at a fair price, especially considering we were in Boston. : )Genuine Hotels.com guest review
"Great stay & value."
Very pleasant and effeciently designed room. Enjoyed the pool and fitness room. Breakfast was great.Genuine Hotels.com guest review
Needed a hotel at the airport-- clean, nice and the least expensive option that night!Genuine Hotels.com guest review
"convenient to Logan Airport"
Very good location for flying out of Logan. Staff are very friendly, courteous and attentive. The shuttle leaves every 15 minutes, 24 hours daily. There's a complimentary happy hour with hors d'oeuvres and a really great complimentary breakfast; there's an omelet chef to make your individual omelet. Our room was clean and quiet. Did I mention you can […] actually walk from the car rental return. Read moreGenuine Hotels.com guest review
"Nice hotel with great amenities and location"
We stayed here 2 nights before our bus stop trip in New England. Great location for axis to trains into Boston. Outstanding breakfast Highly recommend this hotel. Staff was friendly and helpful.Genuine Hotels.com guest review
"Convienence at Logan airport"
The shower was the pits. It was one of those hand-held units with no adjustments and hardley any water pressure. Good thing wwe diodn't have to take quick showers as that would have been impossible.Genuine Hotels.com guest review
The hotel is very convenient to the airport and docks. Complimentary shuttle to and from the airport was very nice. The food provided for happy hour could have been more pleasing but the breakfast was very good. The restaurant at the hotel had an amazing clam chowder! Rooms were clean and décor was pleasing. Front desk staff were helpful and pleasa […] nt. Read moreGenuine Expedia guest review
Built in a construction zone with a bad front door. Only saving grace was proximity to rental car officeGenuine Hotels.com guest review
"Overnight stay in Boston"
We were staying the night in Boston before our return trip home. The hotel is right next to the new rental car return center which was AWESOME! Walked back to the hotel after checking in my car the day before and took the hotel shuttle to the airport the next morning...very easy! The neighborhood is limited but also within walking distance to Santapio's […] which we love to try and go to when we are in Boston. The hotel is overall clean. The elevators look like they double as construction elevators but that is very minor. The room was clean and comfortable but a little smaller than other Embassy Suites we've stayed in. With a family of 4 (kids 17 and 19) there are very few places to stay where you don't have to book two rooms which can be very expensive. With a room consisting of 2 Queen beds and a pull out sofa we were able to all stay in one room for the night and be 5 minutes from the airport. Very convenient!!!!! Free breakfast is also a blessing rather than pay for average, yet expensive, food at the airport. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Logan Airport Thank you for taking time in sharing your experience. I am glad to hear that you enjoyed and take advantage of the amenities of the hotel. The next time you visit, try to take the train to the city. The train,Airport stop is just five to seven minutes walk away from the hotel. We hope you'll choose to stay with us again. Have a wonderful day!
Excellent service, good value, and convenient location. The only downside was the uncomfortable pillows.Genuine Hotels.com guest review
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