"you don't always get what you pay for"
Having stayed at this property a few times, it was disappointing to encounter rude staff and a bug crawling in the bathroom. If you are going to increase your rate due to an event, you should also increase your level of service. It was definitely not worth what we paid.Genuine Hotels.com guest review
The room was clean it just smelled of smoke really bad, was only there to attend a funeral.Genuine Hotels.com guest review
"RUN AWAY IF U KNOW WHATS BEST !"
If I could rate zero I would MY ROOM SMELLED LIKE DOG Urine I HAVE TWINS AGED ONE!the tub had mold in it !!! It was the worst ever ESP when we turned on ac the staff was ok and helpful a little but I literally have never stayed in such a nasty hotel we were booked for six days the day we arrived I was kicking myself angry because based on other reviews […] I booked it but those people who claimed to like it must've been paid to say that also BREAKFAST TAste like pure plastic good luck reserving this place I was so happy and couldn't wait to leave!!!!! We gained a free night and I could care less I hate La Quinta period I RATE THIS PLACE A NEGATIVE 20 Read moreGenuine Hotels.com guest review
Clean and quiet. plenty of parking. Would stay again.Genuine Hotels.com guest review
"Great comfortable room"
The pricing through Hotels.com was grea. The staff was friendly and accomodating.The room was clean and roomy. The breakfast was good but asside from the boiled eggs lacked protien.Genuine Hotels.com guest review
"overall pretty good"
we were happy here, it's bit of tough neighborhood but staff were great and breakfast was pretty good too.Genuine Hotels.com guest review
"Good hotel outside Miami !"
We were for vacation & hotel stay was good for the price !Genuine Hotels.com guest review
"Not enough clean"
Hotel staff was very kind. The bad thing was that the part of carpet was wet, I guess someone dropped drink or something.Genuine Hotels.com guest review
"Cutler Bay X-mas"
Quiet rooms, safe location, top notch front desk.Genuine Hotels.com guest review
"short but sweet stay"
Pleasant stayGenuine Hotels.com guest review
There were tiny flying bugs around the bathroom sink.Genuine Hotels.com guest review
"Turned out OK"
The hotel was the best rate in the Miami area. The hotel has excellent staff and custome service. They also served a good breakfast. Sadly the room we stayed in needed to be fumigated. We made the front desk aware and they took care of it and compensated us one night.Genuine Hotels.com guest review
Fantastic, but the breakfast should have more varietyGenuine Hotels.com guest review
"No customer service"
We arrived after 4pm and were checked in quickly. However walking down the hallway to our room there were 2 maids in our way speaking another language. We had to ask them to move the cart so we could get by and when we used our key to our room and started to open the door they told us we couldn't go in because they hadn't cleaned the room. We went back […] downstairs with our bags and told the front desk who didn't seem to be concerned at all and didn't apologize, they just said they would check into it. We sat down in the lobby that had a chair with a big wet spot stain on it. We were never spoken to again until 30 minutes later when they said we could go up. Multiple times (we stayed 3 days) they forgot to refresh the coffee in the coffee maker and then ran out of Milk and butter at the morning breakfast. We stayed there because it was near where we were visiting and we had stayed and were members of Choice Hotels. I prefer the Comfort Inn brand rather than this one. I would not stay there again. Don't get that you need to make your customers happy and your customers keep you in business. Read moreGenuine Expedia guest review
The air conditioner rattled when it came on and there was no ice in the ice machine on our floor, went to another floor and the ice machine had been removed. Other than that it was fine.Genuine Hotels.com guest review
Excellent accommodations for the price. We stay at La Quinta oftenGenuine Expedia guest review
Nice hotel. Very clean and everything works. The employees are very kind and welcomingGenuine Expedia guest review
"The price was right."
We were very please with the hotel. It was cleaned, breakfast was to everyone taste. Definitely will come back and will recommend to our friends.Genuine Expedia guest review
Horrendous smoke smell in our nonsmoking toom and hallway.Genuine Hotels.com guest review
Smelled and appeared old and dirty inside. not at all what I expected from La Quinta Inns. Service was terrible as I was traveling late with my family and in separate vehicles so my husband arrived prior to my arriving and was given the run around while checking in. This even after I had called ahead of time and made prior arrangements. The message […] obviously wasn't passed on and the room was paid for but not allowed to check in right away. Mean while late night club/Party clientele checking in ahead of my family. The location is deceptive as to its safety with the clientele loitering around in the parking area and the rear secured card entry door not in working order. We will not be staying here again. Read moreGenuine Hotels.com guest review
"Very close to all"
Needs freshen up, was not a good experience room had pet, hair and papers in drawers and behind sofa chair, we were offered upgrade which was worse, then we were discounted a night which was for the inconvenience and was put in another room which was much better but when vacuumed it smelled liked so bad it made us sick.. but overall was very comfy..just […] had to spray it with our own perfumes. Read moreGenuine Hotels.com guest review
POSITIVE staff was great, room was great. Frint Deak clerk assignes us close.to the emergency exit since we had our furbabies with us . which was great to get in and out for potty breaks. bed.is.comfy NEGATIVE Breakfast wasn't good. coffee weak. waffles battered watered down. there's no designated dog area. so becareful when walking your dogs. theres […] no trash can for used dog bags. I would stay here again. Hotel Management really needs to look into ways of making the outside grounds more pet friendly. Stronger Coffee Please! Read moreGenuine Hotels.com guest review
"very poor breakfast"
Hotel good, busy commercial area and poor breakfast.Genuine Hotels.com guest review
Comfortable stay for a family of three and two small pets.Genuine Expedia guest review
The staff was friendly and the lobby was clean. The room was decent however the carpet inside the room was absolutely disgusting. It was sticky and discolored and I had to walk around with my shoes on for fear of catching a fungus.Genuine Hotels.com guest review
It was a good stay, we stayed here in Fenuary this yr and we decided to come back again. Close to eating places and shops.Genuine Hotels.com guest review
The hotel looked really nice in pics, but when we got into room, it smelled damp and musty. The room appeared to be clean, fresh towels, beds made and nice decor. The odor of the room at night was worse, the ceiling fan was filthy couldn't turn it on to refresh room. While taking shower after beach, a roach crawled down bathroom wall. When we pulled […] back sheets to go to bed it was gross the sheets had crumbs in them. The carpet wasn't vacuumed well in the corners, our iron was crusty, like someone burnt something on it. It's like housekeeping wasn't keeping up. I don't understand how the hotel wants to get good reviews when they don't go over and beyond to ensure that things are in order. The employees need to ask themselves, is this a place they would stay at or only work at. The location is great just off the turnpike and across the street from mall, there was a theatre and restaurants, stores. Didn't really deal too much with the staff just at check in and check out, those young ladies were quite pleasant. The workers at breakfast wasn't very nice, she looked like she didn't want to be there, the half and half was not on ice, when I poured it into coffee it was like cottage cheese. Overall, the place was decent, but the Attentiveness of staff and fact that the rooms cleanliness was crucially lacking in detail will definitely keep me from staying there again. I'd rather pay a little more and have a nice clean room. Read moreGenuine Hotels.com guest review
"Nice Hotel close to Southland Mall"
Nice Hotel! Literally accross the street from Southland Mall. Clean and cozy.Genuine Expedia guest review
Desk staff and security people were good. Had a small problem with the people in the room next door and the staff took care of it with no problem. Breakfast was ok, room clean.Genuine Expedia guest review
Very Pleasant and quiet. Breakfast buffet could have a little more variety as it was the same basic menu. Room was excellent, clean and comfortable. Staff courteous and helpful. Check in and Check out was a breeze.Genuine Hotels.com guest review
staff friendly, clean place , comfortable room.Genuine Hotels.com guest review
Very nice staff. Clean room. Convenient location for the move from out of stateGenuine Hotels.com guest review
"Clean and simple"
If you're looking for a clean and simple place to stay this hotel more than meets the bill. The staff is friendly and responsive and the hotel is clean and well kept. The accommodations are basic so if you're looking for an upscale bed or decor you will be disappointed.Genuine Hotels.com guest review
A bit far away from the airport other way is O keyGenuine Expedia guest review
Enjoy our stay. Was easier to find the second time around.Genuine Hotels.com guest review
"Comfortable room but lousy breakfast"
The hotel staff was friendly and the room clean. The bed was very comfortable and I slept quite well. However, the breakfast had no protein at all. There were waffles, some cereals (with warm milk) and a few bagels. I would definitely stay there again for a night or two, but I'd plan on going elsewhere for breakfast.Genuine Expedia guest review
"Ok place to sleep"
Checking in was quick and they were able to accommodate our request. The staff were friendly and asked if they could help in any other way . Rate was resonable for the room. Air conditioner was a little noisy but the ceiling was a nice surprise. There was plenty of food at breakfast and the waffle maker was working great, could use more seating area. […] All in all it was a good stay and would stay again if I am in the area and in need of a place to spend the night. Read moreGenuine Expedia guest review
"clean nothing fancy"
needed a place to sleep before attending an event. fit the bill. nice people at desk.Genuine Hotels.com guest review
"A distance away from Miami proper"
The hotel is situated between Rt 1 (Dixie Highway) and Fl Turnpike. A busy and congested area. The hotel room was very good. The only problem with the room was a loud AC unit the 1st night. I guess we got use to it as it did not bother us after the first night. Getting in and out of the hotel is a nightmare in that it is very easy to miss the entrance […] road to the hotel. Caution – on the corner is a red light camera. Very busy roadway to get to Miami proper as it was congested for most of the time we used it. Overall I would have no problem recommending this hotel. Nothing special about breakfast. Read moreGenuine Hotels.com guest review
"Staging area between Fort Lauderdale Airport/keys"
It was a good location for us to spend the night after a late night flight from Fort Laurderdale on the way to the keys. La Quintas seem like they are always nice and this one was no exception. It is convienently located right off the interstate.Genuine Hotels.com guest review
"Expected more for the money"
We stayed here for one night to be close to a wedding reception venue. Our room smelled disgusting, like someone had died in there. The carpets were the problem I think. The breakfast was ok, hoped for a hot breakfast at least scrambled eggs but no just your standard toast, bagels, cereal and yogurt. Staff not particularly friendly, in fact quite abrupt. […] Noisy hotel. Nasty location. Didn't feel safe there. Police arrived as we were checking out to check on a disturbance in one of the rooms. The room itself other than the stench was ok. The two double beds were tiny but comfy. The bathroom left a lot to be desired. Hardly any hanging space for clothes. Insufficient shampoo, conditioner, body wash. Only booked there to be close to our venue, I wouldn't stay there again and would have expected much better for the money. Disappointed. Read moreGenuine Hotels.com guest review
"fair for decent price"
Hotel is older in an older type as area. Rate reasonable for the Miami area.Genuine Hotels.com guest review
"Conveniently located and comfortable"
We were comfortable in this room with a family of 4. The beds were comfortable and seemingly newer as well as better quality bedding than you usually get at this price point. I would definitely stay again.Genuine Expedia guest review
"Steps away for Southland Mall"
Had a great stay the the La Quinta Inn & Suites Miami Cutler Ridge. The staff was very friendly and helpful. The hotel was close to a mall, the Southland Mall, which made it quite convenient.Genuine Hotels.com guest review
Not a luxury hotel, but clean, nice amenities, very helpfulb staff, 4/5 and will def stay againGenuine Hotels.com guest review
Breakfast was not until 7:00a.m. At 6:40 asked if we could have a piece of fruit because we had to get on road to keep an appointment. Front desk person was rude and said there was nothing until 7:00 and walked away. There were also other people waiting at that time for breakfast. Most hotels start serving between 6:00 and 6:30.Genuine Hotels.com guest review
"Easy Access, convenient, very vainilla"
I was looking for something affordable, simple, not complicated and this hotel did it for me. All the standard things one come to expect were met, no troulbe, no issues, overall well kept. This Hotel does not take over your experience with issues or concerns. Everything is as it should be.Genuine Expedia guest review
I paid 200 a night to stay here after being on the road for 2 weeks I was looking forward to being able to do my laundry I going the laundry facility to be under renovation and no washing machines present I was upset to say the least, this hotel was over priced for what you get and it was misrepresented as having laundry facilities at this time.Genuine Hotels.com guest review
Everything was nice....just need to add meat to the breakfast bar.Genuine Hotels.com guest review
It was very nice, muxh better compared to when I stayed there last year. My son loved playing in tge hallway and the lobby, tge breakfast was great, the staff very friendly. And helpful. Will stay there again, but it works better if you have a car.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )