"Comfortable and convenient"
I enjoyed my stay. The room was clean and the staff was very friendly. It's great to have wi-fi available in the room (not all places have that!!) and it was easy to get to from Downsview Subway station. I would recommend it to friends and family.Genuine Hotels.com guest review
I didn't expect what kind of hotel I am gonna be in. Excellent service from the front desk to cleaning staff. Big huge room, comfy bed and most of all, free breakfast. Very affordable hotel.Genuine Hotels.com guest review
Overall no real complaints. Rooms need a reno, cigarette burns everywhere. Other than that rooms were clean, beds were clean no smell. View of CN tower. Tvs are small and old.Genuine Hotels.com guest review
"good hotel for the price"
The hotel is in definite need of an update but other than that the hotel was just fine. Rooms were clean and spacious and hotel ataff was friendly. Been twice already and will probably go againGenuine Hotels.com guest review
"Hall Facility with load stereos blasting music."
Hard to sleep with loud music playing in the hall banquet/facility that is on the main floor of the hotel. The cleaning staff did not refill coffee/tea. Do not provide coffee mugs, only plastic cups. Which they also don't refill or give you new ones.Genuine Expedia guest review
"APlace To Stay With Friends"
The Venue Room was fabulous and we were very well looked after . It was so nice to be able to let my head rest on a nice clean bed soft pillow after al the celebration of two young people beginning their lives togetherGenuine Hotels.com guest review
The hotel was very clean with the exception for the stair case where a little pile of dirt was swept but was not picked up. The ice box was broken so we were left going home with our wine. The camera in the elevator did not look very professional. Over all the rooms were very clean, and I would definitely rerun.Genuine Hotels.com guest review
"Hotel is great for the $, Breakfast too small"
Breakfast is very small, don't expect eggs or anything fancy, other than that, they are really good with people with pets. Will definitely go there again!Genuine Expedia guest review
Water was off from 12-4pm which was inconvienent. Room was dated and very dark. the tv was a box.. Ancient. The staff was okay. The area was sketchy. You can find a better hotel room for the same price/10 bucks or so more and it's definitely way more worth it. Overall, it's okay but not worth the $$.Genuine Expedia guest review
"The first night was horrible and the staff on dutu"
Would not stay at this hotel again. The staff, especially the evening staff were not very helpful. The hotel was noisyGenuine Expedia guest review
"Close to where I needed to be"
Odd to have to go to 2nd floor for recpetion. Also not able to exit building by using stairs which took me to where my car was parked. Found it necessary to walk almost entire length of the building twice to be able to exit near my car. Bed and bedding was clean. Office chair and floor were freshly stained with food. A quick wipe would probably have […] cleaned both. Definitely needs some updating. Wallpaper was peeling and power went out. Power on the rest of the block appeared to be on. All of that said, bang for buck, it was an ok deal. Read moreGenuine Hotels.com guest review
The room and hotel were very clean and updated. Staff was great and very helpful. Would definately go back and would recommend this hotel.Genuine Expedia guest review
"Bring your own lunch"
Although the hotel is nice enough, however a bit out dated, my biggest problem about this place is that there is no restaurant facilities at all. It is located in an industrial park and surrounded by nothing. Unless you have a car you can't get a decent meal.Genuine Hotels.com guest review
Great service.Genuine Hotels.com guest review
"The room is so big"
The room is so big.there is a living room as well. But the breakfast is terrible. But overall, it's goodGenuine Expedia guest review
"Next to arena"
There was hair in the tub,on the floor and the bathroom door. It was not mine!Genuine Expedia guest review
"Nice, close to main streets, good breakfast"
I saw that the staff are very nice and knowledgeable about the hotel. Very nice, clean.Genuine Expedia guest review
"Very affordable and very clean and comfy!"
Clean facility! Rooms are quite large and comfy. No temperature control though, but at least the heater can be unplugged as the room was hot. The breakfast included is less than appetizing however as it was just continental breakfast.Genuine Expedia guest review
"Good hotel for the money"
Breakfast was kind of lame. coffee could use some wor.Genuine Expedia guest review
Just needed a clean room for a few days close to the subway. This hotel turned out to be better then my expectations. For a very affordable price I had a nice big clean room. The rest of the hotel was also well kept and quiet. Very convenient walk to the subway. Not much in the way of extras but for the essentials I have paid twice as much for less […] . Read moreGenuine Expedia guest review
"great, close to Dorvict course I was attending"
its was great, close to my course, breakfast was alright, could of had a few more options, room was cold and couldnt find thermostat, used blanket off other bedGenuine Expedia guest review
It was good but the maintains guy was weird but other than that it was greatGenuine Expedia guest review
It was great tge hotel staff was frindly next time I vist I wanna try the breakfastGenuine Expedia guest review
"Cheap but... cheap"
Fare was quite a bit cheaper than alternatives in the area (Downsview) But it looks old (deco outdated, small crt tv, ...) and not convince by freshness of breakfast OK place to sleep at if it s the only thing you are looking for.Genuine Expedia guest review
"Newly renovated, excellent room"
My room was in excellent condition. It was obviously newly renovated. For the price I paid, I was not expecting it to be that good.Genuine Expedia guest review
"Close to DND base."
Not a new place but very well maintain with friendly staff. Easy to find. Within a walking distance of the DND Base.Genuine Hotels.com guest review
Hotel staff were pleasant and helpful. Hotel itself is outdated in terms of room and appliances (ex. TV). However for the price you really can't complain. Not many stores or restaurants nearby so plan ahead!Genuine Hotels.com guest review
"not that great,but ok"
not that great but i would say its ok if your looking for not that expensive hotel..it seems that the hotel needs a tiny bit of renuvationGenuine Expedia guest review
Good value and right upstairs from or yearly function.Genuine Expedia guest review
"Cozy place to stay"
Over all experience is excellent. Never had any problem with the hotel receptionist. They are very accomodating and helpful.Genuine Expedia guest review
"Montecassino Hotel Downsview Jan 2014"
I was seeking a hotel in Toronto close to subway station so that I wouldn't have to drive to downtown Toronto or pay the higher downtown rates.Genuine Expedia guest review
"You get what you pay for"
We got this hotel as it was 3 minutes away from a conference we were attending. It was fairly clean, but the toilet didn't work properly. It would take about 2 hours to fill back up with water after being flushed. Also they weren't able to provide me with a plug for the bathtub (my apartment only has a shower so I really wanted a relaxing bath). Service […] was ok, nothing spectacular. Read moreGenuine Hotels.com guest review
"Contented one night stay."
What a pleasant surprise I received! I booked on-line, attracted by the low rate and the included free parking, as well as a free continental breakfast. The low rate had me wondering what I would find on arrival because this was my first visit to this hotel but what greeted me was a high class interior, sparkling clean. The room was clean, and much […] larger than expected. The furnishing is older style, as is the TV, but more important were the comfortable beds. The hotel is presently being upgraded. This will be my preferred hotel in the future. Read moreGenuine Hotels.com guest review
"Good for the Price"
I really thought it was a great deal, $80 for a huge room. It was clean and comfy, the TVs are just way too small and wi-fi can't use it with 2 devices at the same time other wise it was a good stay.Genuine Hotels.com guest review
"Nice ambience, clean, access by public transport"
We required an overnight hotel for 2 adults and 2 small kids due to power outage in our home. The family suite was just what we needed - clean, with enough space and separation between the kids and adults. The hotel staff was polite and efficient, answered all our questions. The hotel bar-cafe fitted our needs perfectly. The included breakfast could […] be improved. It is accessible by a short bus ride from the near Downsview subway station, so it was very convenient for us as well. There's a small commercial center in front of the hotel with a coffee shop etc. Read moreGenuine Hotels.com guest review
"Very clean facility, and helpful & friendly staff"
Other than the partying neighbours traipsing through the hall at 1 am, bashing against the walls and playing drinking games while whooping and hollering, my stay was pleasant. Convenient to the medical facility I had a appointment at the next morning.Genuine Expedia guest review
staff were friendly. rooms were a little bit outdated. reasonably clean. decent value for the price. maybe update the TV sets and some new rugs.Genuine Hotels.com guest review
Comfortable, very clean, amazingly reasonable, perfect location, I would definitely stay there again.Genuine Hotels.com guest review
Our heater was not working and when we complained, an employee came to the room, fiddled with the knob and then left. We did not have heat and ended up getting extra blankets to get through the chilly evening. This is something that could have happened anywhere, but we were hung up on by the front desk when we questioned our heat issue ( before a blunt […] "I'm very busy!" was uttered) and was not given any sort of a discount to compensate. Overall, the hotel was very out dated and in a very shady area. I would not return as nicer hotels are only a few dollars more. I do not reccommend this hotel. Read moreGenuine Hotels.com guest review
"Good value for Toronto"
Located in business/industrial area about 10 min walks to a small mall which has some restaurants, Shoppers, etc. Clean, pets welcome but not much green space nearby, good value.Genuine Hotels.com guest review
"Service was wonderful"
The services at this hotel was good. The staff were very pleasant. It was just not the most visible hotel. You have to really look for the sign on the top of the building and the guest entrance should be marked better. The area is industrial so you have to take what you would like for the night with you. Over all was a nice stay.Genuine Hotels.com guest review
"Great Value, nice amenties and close to TO"
Hotel was very dog friendly and reasonably priced. Although our room was not as shown, it was clean and quiet. Im guessing that they leave the more modern rooms for those not bringing pets. Free Parking, Wifi, and complimentary Breakfast nice featuresGenuine Hotels.com guest review
I didn't find anything wrong with the services. Everything was ok. The hotel, the rooms and facilities are quite old. It would have been great if I had gone there in 90s.Genuine Expedia guest review
"Great Hotel - EXCELLANT VALUE!!"
Huge room, clean, comfortable, friendly staff, decent Continental breakfast - GREAT PRICE!Genuine Hotels.com guest review
"Convenient and quiet."
Very clean and comfortable, would recommend this to anyone and would stay here again. Very quietGenuine Expedia guest review
"Event was in this hotel"
Hotel was very clean, but needed updating. Very few restaurants in the vicinity and there was no restaurant in the hotel, so you required a car just to eat. The included breakfast was very limited. We were given a small suite behind the elevators, so it was very noisy with people talking. It was convenient since we were attending an event in this hotel. […] It was great to see that one of our friends rooms had been updated with a new TV furniture and appliances. Read moreGenuine Hotels.com guest review
I had difficulty finding reception desk at 10:00 pm. Many entry points were locked and not indicating where to enter from.Genuine Hotels.com guest review
"it's like a one bedroom apt, very nice !!!"
The hotel room was recently renovated, very clean, and close to everything we wanted to do. The queen size bed vas very comfy.Genuine Hotels.com guest review
"convenient for clinic we needed"
The hotel room had some problems but on request they were fixed the Next morning.Genuine Hotels.com guest review
"First timer ."
The room was nice, and it was clean. The house keepers were very nice, and sweet. However, I was very disappointed with the front reception staff. I went in at about 4 p.m. on Friday the 13th of Sept. and there were two women at the desk. When they spoke to me, they spoke English, but when speaking to each other, while I was there, they did not speak […] English. I do not know which language was spoken because I didn't understand it. I am in customer service myself, and I would never speak a language other than English with colleagues, especially in the presence of a customer or client. Also, the receptionist was very rude. She spoke rather quickly, and when I asked her questions, she gave me an attitude reflecting she was losing patience. Read moreGenuine Expedia guest review
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