"Will never stay there again!!"
There was hair all over the sheets!! Did not have hot water to shower, had to flush the toliet for the water to get hot!!! The people that went with us had a bad experience to. There door was open and someone had used their bathroom and didnt flush the toliet!!Genuine Expedia guest review
"Looks Great in the Picture..not so much in reality"
The room was very unclean. We had no tv or Internet because the cable had been disconnected? We missed the Superbowl due to not having Tv. I was afraid to go outside to the car without my husband. They assured us they would Reinburse us for the inconvience and then said there was no record of us having issues? Wth?Genuine Expedia guest review
The room looked great on the surface. I really put a lot of stock in the quality of a room's shower. Well, this room failed. The shower curtain was from another hotel; curtain holder was loose; the hot and cold were reversed; the shower faucet know was loose; the shower head was, what I suppose, a water saver. It must have save a lot of water because […] it barely came out. One more thing... the pillows were like sleeping on a sponge. Read moreGenuine Hotels.com guest review
"Good rate and friendly staff"
This was my fiancé and I's first time to nashville. We booked a cheap hotel for our first night because we were getting in later in the evening. The hotel itself was older and needs some up dates but for the rate it was what I expected. The staff was excellent. We got a can shuttle downtown round trip for $10 a piece and the driver was extremely nice […] too! Read moreGenuine Expedia guest review
"Close to Opryland, and quick access to expressway"
Overall, I was satisfied with the hotel. Only problem was checking in - difficulty getting c card approval without explainable reason, and took over an hour! (They did allow me to check into my room while they resolved the problem, thank goodness.) I reported that the only ice machine that was supposed to work ... didn't, and there was a crack in the […] bathtub bottom, making taking a bath not a good idea. Read moreGenuine Hotels.com guest review
Reserved a non smoking room the key wouldn't work to even get into the room, had to be assigned another room that was smoking and smelt awful. There was no chain lock on the door it had been broke off and The front desk was rude. Only good thing was a shuttle that takes you downtown and brings you back for 10 dollars round trip.Genuine Expedia guest review
"It is what it is"
My boyfriend and i stayed at this hotel in between our trip. For the price we weren't expecting much. The room we received first, the key didnt worked so i went to the front desk to let them know. The front desk ended up moving us to another room. The picture from this site showed a full kitchen like a full fridge and stove, but we only got a microvawe […] and a small fridge. The bathroom was kinda dingy and there were a few stray hair around the tiles. Also the tv in the bedroom only has 1 channel while the tv in the living room has cable! We didnt hear any kind of noise but probably because no one was around. The breakfast contains cereal, milk, mini doughnuts, coffee, and apples. There was no warm food, just the basic. Read moreGenuine Hotels.com guest review
This was the worst experience ever. When we arrived there wasn't any heat, there was water all over the bathroom floor, it smelled like urine, there was zero hot water for a shower and barely a stream out of the faucet to wash our hands. After driving 12 hours back home for our vacation, we thought a stop would give us some relaxation and break up the […] trip. Boy, we were wrong. The place was a bit scary in terms of cleanliness, so we all slept on top of the covers and used our own blankets and pillows. None of us showered after finding out there was no hot water. We merely slept for 6 hours and left ASAP. At 5 am we found out why the bathroom floor was wet. The people above showered and we heard running water in our bathroom. Upon looking in, we found a steady stream gushing from the ceiling. We took a picture, but the review site won't let me upload and submit (we've tried several times)! We showed it to the front desk and really received no type of attempt to "make it right." I would expect these conditions from a motel that charges $40 a night, but not one for $100+ a night. I think our family would have been better off at a motel 6 or something. Read moreGenuine Expedia guest review
"It was ok"
The room was great. The Breakfast on the other hand was terrible. They didn't put out enough food for the short amount of time they were serving. The Juice machine was broken and they often ran out of milk and cereal. also the staff running breakfast were uninterested in the guest and often lost in there own conversation. definitely go out for brea […] kfast. Read moreGenuine Hotels.com guest review
We had no problems with the stay, you could tell that the building was a little old but other than that we had no problems. I would stay here again for sure!Genuine Hotels.com guest review
"Not too Shabby"
I enjoyed my stay. The location wasn't too bad at all. The room was very nice and very clean. The towels bed and shower were all very clean. The lady at the desk was very friendly. We had a little difficulty with our room key and they fixed the problem immediately with a smile. The bed was very comfortable and the service we received was great. I would […] definitely stay there again. I recommend this hotel :) Read moreGenuine Hotels.com guest review
The staff was amazing, going above and beyond to make our stay great, made us feel like familyGenuine Expedia guest review
"Ruined my STAY!!!"
The hotel told us to ride their shuttle to downtown and guaranteed us a ride back to the hotel and the shuttle was broken down at 2 am and we had no way back to the hotel. We finally arrived back at 5 am and had to check out at 11 am. Ridiculous. And we did not get our money back for the horrible shuttle service.Genuine Expedia guest review
Wonderful customer service and clean roomGenuine Hotels.com guest review
"Hotel close to many places"
It wasn't a bad hotel from what I've seen. The hotel lobby clerk Amanda was very nice and made us feel welcome. I would probably stay here again. Very cheap prices, amazing place to stay!Genuine Expedia guest review
"it was CHEAP----YOU GET WHAT YOU PAY FOR"
CARPETS WERE WORN, CIGARETTE BURNS EVERYWHERE, 2 TVs, BOTH DID NOT WORK, PLACE NEEDS TO BE GUTTED AND REBUILTGenuine Expedia guest review
"Excellent value and helpful staff"
Although the property is very dated, we had a suite with kitchen, wifi, breakfast and staff that printed out tourist maps. I have learned that hotels.com helps us find remote places but this was on same road as Marriott suites. Thanks will try to stay here again so we can splurge with dinner.lGenuine Hotels.com guest review
"close to my appointments which were downtown"
Very satisfied for the low cost of the room. Will stay there again in Feb when I am back in town.Genuine Hotels.com guest review
Poor. The first room they provided keys for had not been cleaned. The second room was nice but the door has about a 1/4 inch gap at the top jamb side and the door would not lock. We asked for another room. The receptionist was very accommodating. She gave me 4 different sets of keys to another room and none worked. It was freezing cold; we were tired […] and finally gave up. We ended up in the room that we could not lock which was a very uncomfortable feeling. As frugal as I am, I would not stay there again. Read moreGenuine Hotels.com guest review
"who would leave a room with only one towel?"
I arrived to a wonderful desk lady! I left with a bad attitude from the desk lady! I asked for a second towel for our room at 2p told ok no problem came back to room at 6p no extra towel so I called and they said oh sorry you can come get it at the desk if you want it. Well we were the farthest away from desk on a cold night and I did not think I should […] have to go to desk when a second towel in the room should of been there anyway. They knew two people were staying there before we got there and showering with no towel to dry off for one of us is not acceptable! I was not impressed with morning food choices very very limited our day. ps the hotel was just recently renovated by someone cousin because you can see it was done very poorly on the cheap and our door was not even sealed all the way you could see and hear everything thru it. Oh and the hotel was pretty empty so why would you put someone on the noisiest side of the hotel and put a handicapped person on the third floor when elevator is far away too. Read moreGenuine Hotels.com guest review
the room phone was broken, no snack machines in the lobby, drink machines only water and diet coke, breakfast was over too early, stay was not friendly, tv was small and out dated.Genuine Hotels.com guest review
"it was ok."
It was okGenuine Hotels.com guest review
"Room needed updates"
Needed up dating. Couch was difficult to get off of. The kitchen was old no ice, no dishes. Bathroom worked, just old. Door from bathroom to bedroom was in bad need of repairs. Bed was comfortable. Staff was pleasant and helpfulGenuine Expedia guest review
Filthy, smelly, musty, and extremely outdated. Worst place I've ever stayed. That is all!Genuine Hotels.com guest review
RudeGenuine Hotels.com guest review
"Nice motel, needs big time clean up"
This is a nice place that has been allowed to go to seed. Our room had dust and pieces of string on the floor, toilet had black water in bowl, room was very musty. Location and building are good, but MAJOR clean up required. Until this happens, do not stay there. I will say that the staff were helpful, no critism there.Genuine Expedia guest review
We choose this hotel because of the price and location close to the airport. It was located next to a 6 lane highway and very noisy-all night. There were no hand towels,wash cloths,bath mat, glasses or paper cups. And the bathroom faucet wasn't even connected to the sink. Surprisingly, the bed wasn't half bad.Genuine Hotels.com guest review
"Mr. R.W. Hager"
A group of nine traveled to Nashville to watch a college football game between Marshall & Middle Tennessee University. We lost the game but consider ourselves winners with the lodging @ Airport Inn & Suites. The rooms met our needs and the breakfast included was better than average. The staff was very accommodating and friendly. I would like to say […] to everyone associated with the hotel "thank you" for the outstanding accommodations. Read moreGenuine Hotels.com guest review
"Affordable and decent."
For the price I paid, no major complaints. Stayed only a Sunday night, so it was quiet and not too much going on.Genuine Expedia guest review
This is the second time I stayed in this motel. The first time the weekend of Black Friday (Thanksgiving) 2012. It is just as clean and comfortable as before. This time, according to my wife, you could hear people moving and walking around upstairs. I did not notice it. The king size bed was comfortable. Plenty of pillows. We brought our own pillows […] but the ones provided was good and firm. It was 3 of us, Wife, 20 yr old daughter, and myself. Daughter slept on the pull out bed/couch. She said it was very uncomfortable. No sheets nor pillows. We were so tired we did not bother getting any from the front desk. No bugs were seen. The room had outdated TVs. Had plenty of channels to choose from. The quality of the TV reception was great. Just old outdated. Plenty of hot water for showers. Good quality towels and wash clothes. Had your normal hotel soap and shampoo. There was free breakfast the next morning, but we decided to wait about eating. Did not have much interaction with the people at the desk but what we did they were very friendly. For the price of the room, it would be hard to beat the comfort. To me it was very nice, peaceful and quiet. It is close to Opry Mills and the things down in that area. Very easy to get to. Nothing in walking distance. But a short drive provided a good selection of eats and things to do. Very quiet neighborhood. Not really much of a neighborhood at all. Parking lot could use a good repaving. Read moreGenuine Hotels.com guest review
Not very clean. Very little exterior lighting, difficulty seeing early in the am. I was told it was recently renovated. Not sure where.Genuine Hotels.com guest review
"Didn't get housekeeping"
The place was ok. We got a place to sleep for two nights that was fairly clean. We were disappointed that the rooms (we had 2 rooms) weren't serviced after the first night. We were only given one bath towel and a few wash cloths and hand towels the first day in each room - for 2 people in one of them. We had to go to the front desk to get fresh towels […] and more coffee for the next day. They were happy to give them to us but it would have been nice if we didn't have to track the stuff down. Read moreGenuine Hotels.com guest review
"Very dirty hotel"
The room was not clean hair in the sheets, previouse people sock in coach. when went to manager he said we are not a 5 star hotelGenuine Expedia guest review
"Decent for the Price, Needs Work"
This hotel was very nice-looking on the outside and was in a great location. The rooms need some maintenance. There were tiles loose in the bathroom and the tub was very worn. The room we booked was a king suite and had no working lights in the bedroom. We called the front desk and they sent someone to look but could not fix or replace the lamps. They […] offered to change us to a regular double room but we did not want to downgrade. Nothing else was done about this. Otherwise, the hotel was nice for the price. Read moreGenuine Hotels.com guest review
Very close to a ton of stuff. Nice place to stay. Quiet and cozy.Genuine Hotels.com guest review
hotel room was ok, had to wait for 45min for hotel shuttle to show at airport n then pay for to be taken to hotel, free cont brkfst was very sparse at best, wont book there againGenuine Hotels.com guest review
"Could use some work..."
I will say first off that the hotel staff needs to communicate better. I made the reservation the day before and had gotten the okay for a late check out without an extra fee, I was impressed and pleased. However, when checking in I was told by the front desk clerk that it would be an extra fee to have a late check out. Then I got sassed when explaining […] that I had already gotten the okay. Thankfully I didn't have to pay for a late checkout but that experience will insure that my money will be better spent elsewhere. Read moreGenuine Expedia guest review
"My Best Stay Hands Down!!!"
This is a Great Hotel I felt right at Home!! And I didn't get bit Bed Bugs like some of the other places that I have stayed at!Genuine Hotels.com guest review
"only stay for location"
Needs upgrading. Tv box perched on tv ready to fall. Location was the only good point.Genuine Hotels.com guest review
"It was okay"
Nothing spectacular about this hotel, but it was very affordable and was pleasant. The worst was finding hair on the bathroom floor and in the tub. The best was the comfortable bed.Genuine Expedia guest review
Gentleman watching breakfast not friendly, didn't smile, watched me as though I was stealing food. Then got very friendly when someone he knew came in . Pretty run-down place, attendant when I checked in said "it didn't go through their system " so she couldn't give me the king room. They were NOT full. No extra roll of tp & no tissues. Stayed here […] yrs ago & didn't realize name had changed or wouldn't have booked! Read moreGenuine Expedia guest review
"Nashville Airport Inn and Suites"
I arrived late at night and was the only guest checking in at the time. It still took about 4 minutes of waiting before either of the two employees in the same room acknowledged me. After about 15 minutes, I was finally checked in. The room was small and had 1old TV in the living room. It was hot in the room at first, but then it cooled down after turning […] on the AC. Shower was room temperature the first morning and luke warm the second morning. The sheet on my bed had a hole in it, and my toe got stuck in it. Room was clean, but garbage was not emptied until after check out. Read moreGenuine Hotels.com guest review
"NOT HAPPY AT ALL!"
Not pleased with this hotel at all! Friends stayed next door at Nashville inn & suites for the same amount and their accommodations were what I was expecting!Genuine Hotels.com guest review
"it was very very bad"
room was so nasty I did not stay thereGenuine Hotels.com guest review
The hotel is old and very dated. The non-smoking rooms smelt like a cigarette factory. The security latch had been re-bolted to the door several times where it looked like it had been broke in to. I noticed several windows around the hotel as well that screens had been pulled out. The tubs were so dirty in the bottom, I guess from years of not being […] kept up correctly. I don't want to be to harsh, but I will never stay again. I felt unsafe and dirty the whole time i was there. I was worried about being close to the airport and the noise, but it was not an issue. Read moreGenuine Expedia guest review
An old hotel with lots of trees surrounding and a great outside. Inside.........old furniture.........nothing updatedGenuine Expedia guest review
"Good location but dated"
Central location needs upgrading.Genuine Hotels.com guest review
It was quite at night the room was clean. The breakfast was niceGenuine Expedia guest review
"Inexpensive place to stay"
You get what you pay for. My daughter was ask if she was the one he was suppose to meet. That was a little scarey. The room was not to bad dirty. There were ciggarette burns in the sheet.Genuine Hotels.com guest review
Stayed here before when this was a Ramada...and although its far from new and spiffy, its much cleaner, better bed, and overall 100% better. I'll definitely stay again.Genuine Hotels.com guest review
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