All hotels in Hounslow, England, United Kingdom
1 room, 2 adults
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745 Bath Road, Cranford, Hounslow, England, TW5 9QE, United Kingdom, ‏‎855-239-9478
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4.3 / 5Excellent

Score breakdown (from 1,710 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    3.4
4.0 / 5Excellent
"Great hotel !!!!"
Generally, the service of hotel was good. However, I had to walk about 25 minutes to the closest subway station to head to the central London. If you know about the bus system of London, this hotel will be a good stay. However, if you are not familiar with it, you need to walk 20~25 minutes to use the subway.
Genuine Hotels.com guest review
3 night family trip Dec 26, 2014
STEVEN
US
4.0 / 5Excellent
It was ok, the rooms were clean and it was close to the airport.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
2.0 / 5Fair
"No working toilet"
1.the bathroom smelled of cigarettes.we complained and were told that it was the ventilation system.I asked for another room because I had an ear and sinus infection but they said they didn't have any more rooms. 2.the toilet did not flush.we had to use a garbage can and fill it with water to flush every time someone went to the bathroom.they said they would send housekeeping.never did. 3.breakfast included no! It was new years day and service started late.
Genuine Expedia guest review
Other trip Jan 2, 2015
janet
US
4.0 / 5Excellent
"Great value"
I missed the included breakfast because i was sick, so cant say anything about that. But The front desk let me check out very late after i told them i was a bit under the weather, so that was very nice of them. 5 pounds shuttle bus to/from LHR is convenient although they run every 45 min. or so. Over all good stay. Definitely recommend to others.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good option for an airport hotel"
It's a very convenient hotel if you have a long layover or need to spend a night close to heathrow. Everything works well: rooms are dark & quier, bed is ver comfortable, shower has good pressure, ac works perfectly, the restaurant serves good food and you have cheap (5 pounds) shuttle to/from the airport. It's not pretentious, would not be my option if going on a holiday, but for what i used it it was great!
Genuine Expedia guest review
Other trip Jan 1, 2015
Bartolo
US
4.0 / 5Excellent
"The right choice for LHR T1, 2, 3."
Boxing Day check in was a breeze. front desk even printed directions to an excellent local pub. We opted for a Superior - Deluxe (?) King room which was on a corner of the hotel. Spotless, efficient decor, nicely appointed bathroom. The right choice for LHR T1, 2, 3.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
John
US
4.0 / 5Excellent
"Great place to stay"
Friendly staff - loved the cookie concept - clean hotel and rooms everything is there and staff are helpful if you have questions or concerns. Located right across from restaurants and fast food locations. Only thing is the side where the food places are can be littered with garbage so makes for thinking the area is undesirable.
Genuine Hotels.com guest review
1 night trip Dec 26, 2014
Andrea
US
5.0 / 5Outstanding
"Europe vacation"
Everything is great here. Just remember it's by the airport and about an hour train ride into the city. Not an issue for us. I would book again.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Cynthia
US
4.0 / 5Excellent
"A good place to stay"
Close enough to be very convenient, but not so close it's too noisy to sleep. Comfy rooms, nice and bright and airy - overall a good place to stay.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
DAN
US
5.0 / 5Outstanding
"great stay"
Great price and great location. Close restaurants and public transit.
Genuine Hotels.com guest review
4 night romance trip Nov 29, 2014
Michael
US
4.0 / 5Excellent
"Between flights at London Heathrow airport"
The personnel at the reception was not very clear on the shuttle service to the airport in the morning. We had to wait for half an hour in the cold !
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
Michael
US
4.0 / 5Excellent
"Nice place, convenient too!"
The cookie was wonderful and the shuttle from/to Heathrow was .convenient. The breakfast buffet had a lot of variety.
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
Kelli
US
5.0 / 5Outstanding
"40 min from Central London"
Close to the airport and 20 min to Windsor by taxi. May not be suitable for those who want near cental London. We enjoyed the suburb feeling. Still walking distance to Starbucks which was great. Bus stop to nearest Underground only took less than 10 min and they run every 15 min if not often with 3 lines going to the station.
Genuine Expedia guest review
Other trip Nov 30, 2014
Ed
US
5.0 / 5Outstanding
"Great location near Heathrow Airport"
Great place near Heathrow. I stayed only one night at this hotel and it was a great experience. Staff was very prompt, friendly, and catered to my ever need. You a warm big cookie when you check in. On site parking is £11.00 per night, worth the price vs dropping off your car and taking the shuttle back to hotel and then to the airport (£4.50 each way).
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
chad
US
5.0 / 5Outstanding
"nice loccation close to heathrow"
i had a wonderful stay, it took me lesser time to reach my abode and increases my resting time, and also avoided the crowd experienced in my usual hotel around portman square in London. Explore easy access to the town using the underground rail system and was able understand to a reasonable extent the various to c onnect other destinations.
Genuine Expedia guest review
Other trip Nov 20, 2014
TIRMIDHI
US
4.0 / 5Excellent
The first night was a very nice room ,but a week later the room was not so great.
Genuine Expedia guest review
Other trip Nov 20, 2014
bubby
US
4.0 / 5Excellent
"On my way home"
Hotel is in great shape, located at 15min by shuttle that leaves every 30min
Genuine Expedia guest review
Other trip Nov 20, 2014
AlexSan
US
4.0 / 5Excellent
"Nice hotel"
It was a pleasant stay the hotel was clean and staff was very helpful. The hotel could of offered more of a bar area where you could sit and watch sports.
Genuine Expedia guest review
Other trip Nov 15, 2014
derrick and Tam
US
4.0 / 5Excellent
"pleased with hotel."
they allowed me to store a suitcase there for a week w/o a cost which I appreciated. Several small restaurants that were good across the street. Bus picks up right out front of hotel and we could buy an 'oyster' transportation card across the street.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2014
danette
US
3.0 / 5Good
"Business travel in London"
Once again Hotels.com customers get terrible room assigment. Unless you complain you get an undesirable room (next to lift, noisy, wheelchair accessible) that they otherwise can't rent. The bathroom smelled of sewer.
Genuine Hotels.com guest review
2 night business trip Nov 5, 2014
John
US
5.0 / 5Outstanding
"Great Hotel"
Had a flight cancelled and needed a place to stay near Heathrow at the last minute. This hotel was clean, quiet, had a nice bar, a great breakfast, and was a 10 minute Taxi ride from Terminal 2. Staff was friendly and helpful as well. Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
Willard
US
4.0 / 5Excellent
"Convenient"
Convenient and comfortable Interesting neighborhood. Great Restaurant if you like Portugese
Genuine Hotels.com guest review
1 night romance trip Oct 2, 2014
Nicholas
US
4.0 / 5Excellent
"London stay"
I had a one night stay as I was leaving the next day to go back to the states. It was a very nice hotel. When I first arrived I thought I had made a mistake, but as the saying goes Never judge a book by its cover. The room was very nice, clean, comfortable beds, good lighting and no street noise.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Susan
US
5.0 / 5Outstanding
"Our Week Stay in London"
Very pleasant staff and hotel was in very good condition. Staff very helpful.
Genuine Hotels.com guest review
6 night romance trip Oct 19, 2014
William
US
4.0 / 5Excellent
"Nice hotel for access to Heathrow"
Great hotel with the amenities that Americans expect as part of hotel.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Paul
US
5.0 / 5Outstanding
"Excellent Staff"
The hotel staff was excellent in helping us get around. We enjoyed our stay. Thank you.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
"Problems..."
Wifi was rediculious. Air conditioning didn't work. Waited 20 minutes for 2 cokes because the individual that was serving didn't know how to ring it up. Mind you he was the night manager...
Genuine Expedia guest review
Other trip Oct 19, 2014
justin-credible
US
5.0 / 5Outstanding
"last night in london"
good hotel, convenient to airport
Genuine Hotels.com guest review
1 night family trip Oct 16, 2014
Suzanne
US
4.0 / 5Excellent
"Good airport hotel"
The neighborhood was a little sketchy but it was a good hotel for the price. Wifi was included. The downside is that the airport bus cost five pounds, which is unreasonably expensive. I just hailed an Uber and saved money. Also the hotel is a bit far from the airport.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton London Heathrow Airport
Fear Jinghao I am glad that you liked the hotel and free wifi that we offer to all of our guests . Look forward to your next visit. Thank you Kind Regards
1 night business trip Oct 4, 2014
Jinghao
US
4.0 / 5Excellent
"It's ok for a night before a flight"
My wife, daughter and I stayed there the last night we were in London before our flight back to the States. The hotel is clean, staff is nice (very slow room service, but courtesy) but the location is not desirable. We didn't feel comfortable walking around the area at all. In fact we were even told from the front desk staff...'oh you don't want to walk around here'. We felt like we were stuck inside the hotel once we got to the area. Other than that, it was a great hotel for one night.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton London Heathrow Airport
Dear Tim I am glad that you liked the hotel and look forward to your next visit. Thank you Kind Regards
1 night trip Oct 1, 2014
Tim
US
1.0 / 5Poor
Very unfriendly staff. The staff and the rezervati in manager was not paying attention to any of our request.
Genuine Expedia guest review
Other trip Oct 4, 2014
Laurentiu
US
4.0 / 5Excellent
"VERY COMFORTABLE FACILITY"
The room was ideal in every way: roomy, comfortable, and with everything working in top shape. The only drawback is the fairly distant location of the inn from Healthrow. The taxi from Terminal 5 cost a whopping $60! But there is convenient public transportation into and back from London with the bus and the underground.
Genuine Hotels.com guest review
1 night trip with friends Sep 29, 2014
Don
US
5.0 / 5Outstanding
"Catching an early morning flight"
This is the second time we have stayed at this hotel recently. We have been satisfied with the comfort, quiet, cleanliness, and courtesy of the receptionists. Although not on their list of hotels, this hotel was served by the Heath Row Hotel "Hoppa" shuttle service. There is no hair dryer in this hotel, and as a traveler from the US, this would have been nice, since we did not bring any electrical appliances. The warm, fresh cookie was a very welcome greeting after a long day of travel.
Genuine Hotels.com guest review
1 night trip Sep 14, 2014
Chris and Gail
US
2.0 / 5Fair
"Was not at Heathrow."
Was not as advitized. No suttle to airport. A bus that had to be paid for and only came on their schedule. No one to help with your bags. No breakfast. A neighborhood that one would be afraid to walk in. A 30 minite ride to airport. Will not stay there again.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
m. Doyle
US
4.0 / 5Excellent
"Location location location"
Staff was courteous and helpful. Clean and great location if you need to be near Heathrow.
Genuine Expedia guest review
Other trip Sep 28, 2014
Alan
US
3.0 / 5Good
"Last stop before flying home"
The service in the hotel portion was very good. The food service was lacking. We chalked this up to inexperience. The air conditioner would only run for 4 hours at a time, so at 3 in the morning, we woke up very hot. I can appreciate trying to conserve, but that was not comfortable.
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Close when using the HOPPA bus"
It was ok.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
JT
US
3.0 / 5Good
"Too far from sights"
Staff was very nice and suggested a local restaurant. For a one night stay, a comfy bed though a bit too far too see any if the sights of London.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Good hotel for Heathrow."
Accessible through "Hotel Hoppa" - a bus service that goes from Heathrow to this hotel for 4.5 pounds. Easy to find - on same level with taxis & buses at Heathrow. Runs from early, early am to late pm. Great!
Genuine Expedia guest review
Other trip Sep 19, 2014
AMOAMO
US
5.0 / 5Outstanding
"Very nice hotel, perfect for quick trip!"
The room was very clean and had all the amenities we needed and more. Overall, very nice hotel, I would stay there again for sure.
Genuine Expedia guest review
Other trip Sep 18, 2014
Tiffany
US
5.0 / 5Outstanding
"Great place to stay near Heathrow between flights"
Comfortable, quiet, polite.... great British breakfast, worth the extra, Would stay here again..
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
3.0 / 5Good
"Not up to DoubleTree's own standards"
The first impression of our room was cookie crumbs on the floor and chocolate chip stains on the sheer curtain by the window. Hotel Hoppa bus is not as frequent as other hotels on Bath Road. Final assessment: not up to the standard of other DoubleTree London hotels.
Genuine Hotels.com guest review
1 night business trip Sep 11, 2014
The Professor
US
3.0 / 5Good
Ok location. Average hotel. The staff tried to do the best they could considering that the check in lines were very long.
Genuine Expedia guest review
Other trip Sep 13, 2014
klooste
US
5.0 / 5Outstanding
Having stayed many times at Heathrow for a connecting flight, but never at this Hillton before, I will now stay there every time in the future. It was near perfect with the possible exceptuion of the cost for breakfast. That will not deter my decision.
Genuine Hotels.com guest review
1 night trip Sep 8, 2014
Prof. Gilbert Cooke
US
4.0 / 5Excellent
"Excellent Value in London"
The Staff was excellent. They went beyond the call of duty to ensure the customers are satisfied.
Genuine Hotels.com guest review
4 night trip Sep 1, 2014
Mike Rios
US
3.0 / 5Good
"Not up to the Doubletree standard"
Not up to the expected standard. Simply - will not stay there again. Further from the airport than expected, neighborhood left to be desired. Selected the hotel mainly because they confirmed by phone that wired WLAN would be available - this was not the case. Extremely disappointed !
Genuine Hotels.com guest review
1 night business trip Sep 4, 2014
Jeff
US
1.0 / 5Poor
"Not for Families"
Awful experience. Family room with two foldout twin beds and one regular queen bed. Absolutely no room for luggage and to move around. Booked through Expedia and the hotel refused to refund second night. Nearly an hour from downtown London. Asked if there was a park nearby for the kids to play (we had traveled all day from Ireland) and was told no. In fact, when we left the next morning, there was a park only 3 or 4 blocks away. Asked if the train was nearby.... told 10 min by cab, 30 min walk. Ate in restaurant and the staff brought kid activity / coloring sheets to table. However, no crayons as they were out. Service was slow and the restaurant was not busy. Asked if there were nearby restaurants to walk to, was told no. The area outside did not look nice. Overall, left hotel the next morning with no refund and stayed elsewhere despite the fact that the room was paid for. Only reason we stayed the one night was due to exhaustion from traveling all day. Absolutely not for families or kids. At best, business travelers or a night before leaving through Heathrow although I suspect you have to take a cab and I'm not sure how far the airport is. For me, very very disappointed for a Hilton and would never stay here again. Management powerless to do anything to solve problems (so they say). We were given free breakfast vouchers and the breakfast buffet was rather sad. Don't pay for it in advance. See it 1st if you are considering.
Genuine Expedia guest review
Other trip Sep 5, 2014
amy
US
4.0 / 5Excellent
I stayed at this hotel on two occassions one the same trip and both times just overnight, The hotel was very nice, modern setting and comfortable for the price, A good deal.
Genuine Expedia guest review
Other trip Sep 2, 2014
Halealoha
US
3.0 / 5Good
OK, not great. Room dark/drab, but clean. Asked about shuttle to terminal and a schedule was shoved at us at desk. Schedule had out of date fees. Food at restaurant pretty good at dinner, but service was totally incompetent. Came down for just a cup of coffee at 6:30 am and there was nowhere to just self-serve coffee. Waitress agreed to get some and disappeared. Finally just got on shuttle and got coffee at airport.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
2.0 / 5Fair
"Uncomfortable Bed, WIFI Worthless"
The good: Clean, double pained windows mean you can't hear jets taking off and landing at Heathrow, quiet inside-- didn't hear much of other residents. The bad: Bed was super uncomfortable, springs were sticking up and kept jabbing me depending which way I turned. The wifi was worthless. It kept dropping every 5 minutes. For being a hotel that caters to business travelers, they really need to work out their wifi issues. Front desk not helpful at all about the issue.
Genuine Expedia guest review
Other trip Aug 26, 2014
Jessica
US
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