All hotels in Hounslow, England, United Kingdom
1 room, 2 adults
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745 Bath RoadCranford, HounslowEnglandTW5 9QEUnited Kingdom, ‏‎855-239-9478
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 1,544 reviews)

  • Service
    Fantastic service
  • Location
    Great location
  • Cleanliness
    Clean
  • Vibe
    Awesome vibe
  • Value for money
    Fairly good value for money
  • Pool
    Bad pool
3.0 / 5Good
"A One Night Hotel"
We expected more from a Double Tree hotel. However, it was ok for one night. People were kind. Breakfast was very generous and waitresses very kind. The room is quiet old and the bathroom has no extractor, so everything got a sens of wet or humidity when we showered. The bath tub is too high and we found it quite dangerous.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2015
A Traveler
US
4.0 / 5Excellent
Great overnight stay. Clean room, excellent staff.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Khalid"
Very good
Genuine Hotels.com guest review
1 night trip Jul 8, 2015
Khalid
US
5.0 / 5Outstanding
"Great experience here!"
Outstanding service! Allowed us to check in early after morning arrival at Heathrow. Staff was awesome and extremely helpful in arranging transportation. Would not hesitate to stay at this hotel again. Also very reasonable!
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Jack
US
5.0 / 5Outstanding
"Good hotel"
We were staying at the hotel for one night prior to flying out of Heathrow. The rooms are spacious [by London standards], well appointed and the breakfast buffet was excellent [very good selection of meats black pudding and eggs] it is very convenient and close to the Heathrow airport. One has to pay 11 pounds for parking at the hotel per day though!
Genuine Expedia guest review
Other trip Jul 5, 2015
A Traveler
US
5.0 / 5Outstanding
"WILL RETURN"
GREAT
Genuine Hotels.com guest review
1 night trip Jun 29, 2015
RICARDO
US
5.0 / 5Outstanding
Staff were super helpful, rooms and public areas all great, facilities.....everything you'd expect from an airport hotel.
Genuine Venere guest review
Other trip Jul 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great service"
Front desk was great. Manager was quite friendly and responsive.
Genuine Expedia guest review
Other trip Jul 1, 2015
A Traveler
US
3.0 / 5Good
"OK for what it was - an airport hotel"
Nice modern hotel with a very large room. The room was nicely appointed. With modern black & glass desk and accessories. Dinner was an experience, almost like we were an imposition. Breakfast was abundant with a wide selection and very good. My only complaint was that the front desk staff need more customer service training. Aside from that one thing, my stay was acceptable.
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
Stephen
US
4.0 / 5Excellent
"Nice Hotel, sound proof rooms"
Booked a king room several months in advance. Upon arrival was put in a queen room. Asked to change the next morning, and we were told no problem. We were asked to pack everything and leave our luggage at the front desk. They would clean is a room and take our luggage to it. Came back to hotel around 6pm and was told they were over booked and they didn't know what they were going to do. After getting the front manager involved we were given a king room. Should not have been so stressful and should have had a king room upon arrival.
Genuine Expedia guest review
Other trip Jun 19, 2015
C
US
4.0 / 5Excellent
"Not a Perfect Hilton Experince"
We stayed two nights after a cruise. It would be nice if they had given good information about modes to arrive at the hotel. It cost us 20 pounds, not necessary, to arrive at hotel. We had pre-paid for room and breakfast, noting that we would need a early arrival, arriving by cruise liner. When we arrived, we had to pay a extra 30 pounds for early check in, after pre paying for everything. Not to Hilton standard, money hungry for penny's
Genuine Hotels.com guest review
2 night romance trip Jun 14, 2015
David
US
4.0 / 5Excellent
"Communications issue"
One comment. I wanted to make an International call to the USA with a pre paid AT&T calling card,,,,simple enough requirement....but could not accomplish this task as I could not get a daily one when I dialed 9... Reason I was given.........I had not opened a room account for potential additional charges. That was unnecessary as all I wanted to do was make a no charge call. The phone system could have easily been set up to accept "9" and pre paid calling cards and block all other outgoing calls unless an account had been raised.
Genuine Hotels.com guest review
1 night family trip Jun 15, 2015
Peter
US
4.0 / 5Excellent
"Hotel experience"
The restaurant food is below average. The fish I got was not sea bass as ordered. It's very salty and fishy. The noodle bowl is also very salty and the portion is quite small.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
Charles
US
4.0 / 5Excellent
"Excellent service for the price."
This was an overnight stay to break up a long-haul flight. An airport hotel that's situated farther than most others from the terminal, it offered us a low price and excellent, friendly service. The room was clean and quiet, with minimal amenities. All in all, it was quite adequate for our needs.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
A Traveler
US
4.0 / 5Excellent
"Good lay-over hotel in Heathrow."
The hotel is not far from the Heathrow Airport but make sure you don't arrive at the hours that Hotel Hoppa buses (at 4.5 pounds per trip) are not in service (last bus around 11:30pm; otherwise, a short taxi ride from T5 to the hotel would cost you "bloody" 26-28 pounds. The room is spacious (Hilton standard), nice and clean. Did not have chance to use much part of the other services but this is good hotel for lay-over in London.
Genuine Hotels.com guest review
1 night business trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel !!!"
I love this hotel the staff was nice .. But you can't eat outside food in the lobby even if your buying drinks from the bar :(. But overall this hotel was amazing .. Go to the fish bar across the street much cheaper !!! I'll stay again ...5 stars!!!!
Genuine Expedia guest review
Other trip Jun 16, 2015
Aka_Pearl
US
5.0 / 5Outstanding
"5 Star people, 5 Star service"
Great service Great food Excellent Free wifi service
Genuine Expedia guest review
Other trip Jun 15, 2015
David
US
5.0 / 5Outstanding
"Service with a smile"
The service from the staff really set this stay apart from the rest of Trip Eric and Alice were particularly terrific as were the bar and dinning staff. I had demanding requests and everything was handled in the nicest and most helpful way possible. This was true 5 star service with a smile!!
Genuine Hotels.com guest review
1 night business trip Jun 12, 2015
David
US
5.0 / 5Outstanding
"Wish we had stayed here upon arrival to the UK!"
Everything and everyone was great! Thank you DoubleTree!
Genuine Expedia guest review
Other trip Jun 11, 2015
J
US
4.0 / 5Excellent
"Very adequate for access to Heathrow"
After staying at an historic inn in the Cotswolds the Doubletree was just very ordinary, but quite adequate for getting to Heathrow for our flight home. The staff was very capable and friendly. Our room was fine for it's purpose. I think all the hotels at the airport are pretty much like this one.
Genuine Expedia guest review
Other trip Jun 10, 2015
ML
US
5.0 / 5Outstanding
"Sleeping at the Doubletree!"
Excellent, friendly staff. Willing to assist (acquire boarding passes, assign room before official check in time.
Genuine Hotels.com guest review
1 night trip Jun 3, 2015
Charles
US
4.0 / 5Excellent
"Close to Heathrow"
Comfortable room. Restaurant on site. Excellent, helpful staff.
Genuine Expedia guest review
Other trip Jun 7, 2015
J & J
US
5.0 / 5Outstanding
"Great to stay for a night before flying"
Very functional hotel-everything worked well. Great shower, good bed. Close to airport. Definitely will book that hotel again. Easy shuttle to airport. Clean, friendly.
Genuine Hotels.com guest review
1 night romance trip Jun 1, 2015
david
US
4.0 / 5Excellent
"Nice hotel close to Heathrow Airport"
Stayed here the night before my flight back to the U.S. Convenient and affordable for the area. Nice restaurant and bar area. Homemade soup was delicious. Would be nice if the hotel had a little store for travelers who don't know the area or don't have transportation. The airport shuttle was very convenient and affordable. My room was clean and comfortable.
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
US
4.0 / 5Excellent
"Hot room and coffee"
The room air conditioner turns off after 4 hours so I set it at 11:00 PM, woke up at 4:30 uncomfortably hot and reset the A/C. Don't you think for the price of the room they could let the A/C run while you are there? Next morning I order 2 cups of coffee at the bar that cost 6.4 GBP or $10.00, awful pricey for 2 cups of coffee. Would not stay there again.
Genuine Hotels.com guest review
1 night romance trip May 28, 2015
Richard
US
5.0 / 5Outstanding
"Nice, clean, friendly staff and close to airport"
The staff were very helpful with taxi arrangements to the airport, printing our boarding passes, and the bed and bath were super!
Genuine Expedia guest review
Other trip May 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenience"
We chose this hotel because of the convenience to Heathrow. The hotel provider computer printers to access our boarding passes. Getting to the airport was quick & efficient.
Genuine Expedia guest review
Other trip May 26, 2015
louise
US
5.0 / 5Outstanding
"travelling with children"
staff was very friendly and accommodating. I had many friends and family visiting me at the hotel - staff was very nice to them too. breakfast was great. our checkin and out was smooth. I had a slight issue with the payment of breakfast but the staff took care of it nicely. thank you and hope you continue to serve with a smile.
Genuine Expedia guest review
Other trip May 26, 2015
khala
US
3.0 / 5Good
"run down neighborhood location, muslim influnce"
tow night stay, sounded like mouse scratching inside wall during night kept wife awake
Genuine Expedia guest review
Other trip May 22, 2015
A Traveler
US
3.0 / 5Good
"Ok but not great"
This hotel is close to the airport, but not close to any Tube stations. It was ok but there were little things that were a problem. The heat/air controls are card activated and only operate for 4 hours - even with your room card inserted. The bathroom has no fan so it gets completely fogged when showering. The bathroom door will not stay open which increases the problem.
Genuine Hotels.com guest review
2 night romance trip May 17, 2015
Tanya
US
5.0 / 5Outstanding
"Great stay"
Room was as described. Large Handicapped bathroom. Two twin beds. Room was on 2nd floor with interior window view, so was very quiet. Free WiFi was very fast and excellent connection on our 2nd floor room. Also, 2 free desk top computers to use with free printer in lobby, so printed boarding passes. Buffet breakfast was great, but cost 10 GBP in advance or 17 GBP walk-in price. Also, several small restaurants across the busy street from this hotel: Fish & Chips, Asian, Indian, etc. Also, Heathrow Airport Hoppa Bus (5 GBP each) dropped us off (with 6 bags of luggage) at the entrance of this hotel. Bus driver was great and helped with our bags as it was sprinkling rain. Booked 3 hour tour of London at front desk with tour company affiliated with the Doubletree hotel. Great tour of London sites in a private car with driver/guide (130 GBP).
Genuine Hotels.com guest review
2 night romance trip May 13, 2015
Lynn
US
5.0 / 5Outstanding
"Very good hotel at reasonable prices"
Hotel was ideal in every way except its more distant location in a very mixed neighborhood. However, with the hotel bus shuttle, we were delivered to our Heathrow terminal within 30 minutes.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Donald
US
4.0 / 5Excellent
"Good for overnight stay"
This was a nice place to overnight between transit.
Genuine Expedia guest review
Other trip May 17, 2015
Ron
US
4.0 / 5Excellent
"Good Hotel close, airport shuttle takes 40 min"
good clean hotel, room and staff very helpfull. Car parking for overnight stay is over the top, but then again your normally in a rental that can be dropped off.
Genuine Expedia guest review
Other trip May 17, 2015
Doc
US
4.0 / 5Excellent
"Perfect for Early Morning flight accomodations"
We stayed here twice -- once on our way out of London on our way to Munich very early the next morning and then again on our way back to America with an early morning flight. The first time - check in was incredibly awesome. I am still kicking myself because I didn't get our clerk's name. We got in around 9:00ish in the evening. He was very upbeat, friendly. He also inquired as to whether or not we would need a taxi in the morning and arranged it immediately. (Yes, there is a shuttle service - Hotel Hoppa - but we had to be in very early and didn't want to take 35 minutes or more on the shuttle....that was time we slept in a bit more LOL). Our room was very comfortable. We only got drinks at the bar since we arrived so late ...and no breakfast since we left so early. The second time, we arrived again late evening and the same gentleman was there. He remembered us from a week before and greeted us as if we were old friends. This time however, we somehow ended up in a handicap accessible room even though not needed. I do not recommend this as the shower area was awkward and not user friendly.
Genuine Expedia guest review
Other trip May 16, 2015
Mallorie
US
5.0 / 5Outstanding
"Great for access to Heathrow."
We were there for one night before flying back to states...great hotel and location for that purpose.
Genuine Hotels.com guest review
1 night romance trip May 11, 2015
Donna
US
5.0 / 5Outstanding
"Awesome hotel!"
Lovely! Great hotel, food was wonderful, easy access to tube station. All the staff were so friendly. Will definitely stay here again when visiting!
Genuine Hotels.com guest review
1 night romance trip May 6, 2015
Forrest
US
4.0 / 5Excellent
"Enjoyed our stay"
Our brief stay was comfortable and more than met our needs.
Genuine Hotels.com guest review
3 night family trip May 3, 2015
Jewel
US
5.0 / 5Outstanding
"Clean modern hotel located very close to Heathrow"
The queen room we got was very clean and modernly furnished, great soundproof windows that wouldn't let you hear the airplanes right outside. The bathroom was nice and big, with a tub/shower combo. The bathroom had a nice feature of the mirror not fogging all the way but maintaining a large square area clear. Only issue we had was the mattress was very uncomfortable, it was quite lumpy and we both woke up with some back/neck pain. Other than that the service was nice and we quite liked going over to a really good falafel place across the street.
Genuine Expedia guest review
Other trip May 7, 2015
Stephanie
US
4.0 / 5Excellent
"Great Value and Nice Hotel"
My daughter and I stayed six nights at this hotel. We got a terrific bargain through Expedia, and although we were a 45 minute tube ride from central London, the overall value of the hotel was worth the added commute time. Easy walking to the tube, but make sure to use the Hounslow West station rather than Hatton Cross. Both are listed as tube stops within easy walking distance of the hotel, but Hatton Cross is difficult to get to on foot. The staff were friendly and generally very helpful. However, I was very disappointed when I spent 9 pounds for postcards and postage and gave them to the desk person to mail for me. The desk person initially said I'd have to take them to a post office down the street, but a supervisor interrupted, took the cards, and said he'd be happy to mail them for me. The postcards never made it to the recipients, so I'm guessing they may have been thrown away. The room was good sized, and the bathroom very modern. Great water pressure. Housekeeping was excellent and flexible, and room service was very good. The beds were extremely comfortable, especially the pillows! The air conditioning worked well (I like it cool), and the room was very comfortable. There is no refrigerator or microwave in the room. The WiFi worked well in the room and throughout the hotel, and free computer/printing access is available in the lobby.Printing boarding passes was a snap. If you are looking for a modern, clean hotel at a bargain price, I'd highly recommend this one.
Genuine Expedia guest review
Other trip May 7, 2015
Brenda
US
4.0 / 5Excellent
"Close to the airport, clean, and quiet"
We had a great night sleep here, comfortable bed and soundproofing. We asked for some extra decaf packets, and were told they would be sent up in 10 minutes, but never were delivered. Not convenient for a trip into town, but perfect to return to the airport. Had the continental breakfast buffet, and there was very little food left since it was close to shutting down. However, if you welcome guests into pay for the meal and eat it, there should be an attractive display and items to choose from. Perhaps consider not seating guests earlier, so there is still something left to eat. No hot water left for tea, coffee gone, wait staff brought a little pot of hot water for me instead, but my husband couldn't get a second cup of coffee. Not cheap to eat there, so they could do better. The room was very clean and pleasant.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
Barbara
US
4.0 / 5Excellent
"great location, not so great neighborhood."
Very comfortable beds. Only one sugestion. The tea kettle could not be hooked up except on the desk. I am afraid of having the tea kettle next to my paperwork
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
MICHAEL
US
4.0 / 5Excellent
"Great value hotel but under new management"
I stay in this hotel 6-8 times a year when passing through Europe. It is a great place to stay and receive Hilton quality at reasonable prices, with easy access to London. Unfortunately, the hotel has changed ownership and the new team are not as customer-friendly. They may just be settling in. Lets hope so.
Genuine Expedia guest review
Other trip Apr 20, 2015
Trevor
US
5.0 / 5Outstanding
"Excellent hotel. Not far from terminal 2."
Easy to book. Clean room. Great breakfast. Helpful staff.
Genuine Expedia guest review
Other trip Apr 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, comfortable and convenient"
We only stayed one night but it was very nice. The bed was comfortable, the room was clean and the staff were friendly and accomodating. The shuttle was very covenient to get over to London Heathrow.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
Bradley
US
5.0 / 5Outstanding
"Excellent hotel / staff was funny and helpful"
WE had only one night here but would stay longer another time. We loved our room and the staff was excellent. So funny and helpful. 30 something man at check in was so hilarious. He literally had us laughing so hard. Loved him. Very helpful on getting into London for the evening and back. Perfect instructions on public transport and we were out very late- 2am. Perfect room very clean and pub was great too.
Genuine Expedia guest review
Other trip Apr 12, 2015
Dana
US
4.0 / 5Excellent
"Good stay near Heathrow."
One night before flight. Good location. Shuttle service to airport easy. Hotel clean and comfortable. Staff very friendly and helpful.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
Great Hotel for a 1 night stay between flights…the H7 Hip-Hoppa bus provides roundtrip transfer from Heathrow…costs 5 GBP each way…great bar and Restaurant and nice breakfast…I plan on staying there again...
Genuine Expedia guest review
Other trip Apr 7, 2015
Jordan
US
5.0 / 5Outstanding
"Worth every penny!"
Excellent hotel for the price and service. Staff was wonderful. Full wonderful English breakfast included.
Genuine Hotels.com guest review
1 night trip Mar 30, 2015
Steven
US
5.0 / 5Outstanding
"I enjoyed staying at this hotel."
We were impressed with the quality of the hotel. I thought that I would have to pay for parking but they were glad to validate it. The closest train station is around 25 minute walk so I recommend that you get a taxi, which was £10.
Genuine Hotels.com guest review
2 night family trip Mar 26, 2015
Francis
US
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