"Friendly convenient location"
I booked an extended week stay and when I was informed that my flight would arrive at 5am the hotel did not hesitate to offer me an early check in. the staff puts on a " customer appreciation" ceremony every Tuesday Wednesday and Thursday where they serve beer and light snacks which i thought was neat. the free breakfast was fresh and good. the staff […] was very sweet when I discovered I had forgot my Razor an Q-tips they quickly came uo to the room to provide those things for my stay. Read moreGenuine Expedia guest review
"Great location; staff helpful"
We needed a room for an early flight out of JFK. This hotel was clean and the staff was very helpful. Shuttle was on time and the breakfast was excellent. I would recommend highly.Genuine Expedia guest review
"Nice place for a one night stay"
Over all our stay was good. The price was a little much for the location and what you get. The staff was friendly and helpful. We were flying standby and our bags went without us and provided us with the basic toiletries and recommended some places to order in. The complementary breakfast was over all good, not 5 star but a good selection and the eggs […] and sausages were hot. If I had a layover in NY again I would consider staying there. Read moreGenuine Hotels.com guest review
For the rate, the breakfast has much room to improveGenuine Hotels.com guest review
Nice hotel close to airport. Staff was wonderful. Only negative was no place within walking distance to go for dinner, but they did provide menu's from restaurants that delivered so dinner was available.Genuine Hotels.com guest review
"Great stay - close to airport"
The hotel is close by and so, we got there fast after a long flight. We did not wait for the shuttle; it was already there, waiting when we got there. It runs every 30 mins or so. The staff was super friendly and very professional. I would stay there again on my next trip to NYC.Genuine Expedia guest review
The staff was fabulous! Shuttle service, too!Genuine Hotels.com guest review
"Convenient to JFK"
Very nice hotel. Easy to travel between JFK and the hotel. Free shuttle to the airport. There is a train from the airport to the Jamaica subway station. My daughter and her friends arrived at the airport, took the shuttle to the hotel. In the morning they took the shuttle back to the airport, the train to the subway, then subway into the city -- no […] need for a car or even a taxi. Read moreGenuine Hotels.com guest review
"Close to airport."
I was stranded at Kennedy airport when my fight was cancelled because of bad weather. I booked at room at this hotel. I used the air train to get to the stop where hotel shuttles pick you up. The stay was pleasant The do not have restaurant close by but they do give you menus to places that deliver to the hotel. I had to return to the airport before […] breakfast but the desk lady gave me a boxed breakfast. Would have been great but the ran out of coffee. Read moreGenuine Hotels.com guest review
"convenient and close to the airport"
Good service Comfortable beds. Convenient shuttle. A bit overprizedGenuine Hotels.com guest review
"Pretty good. Next to JFK. Easy in and out."
Good experience overall. 2 main things I was a little dissapointed in. Did not let us check in early at 12pm. And restroom vent was not working. Everything else was good.Genuine Expedia guest review
"Always stay here when going out of JFK"
Close to AIRPARK- next door. Always have a great experience. No problems ever. Quiet and good nights sleep. Don't hesitate to stay.Genuine Hotels.com guest review
"Serves the purpose"
Air conditioning ran all night and the sound was loud.Genuine Hotels.com guest review
Great place ! Friendly & clean. Easy to park & flyGenuine Expedia guest review
Shuttle very helpful to travelers waiting for connecting flights. Breakfast is very good selection saving time and money to travelers.Genuine Hotels.com guest review
I stayed here an extra day because of a flight mix up and the staff was wonderful. I had 2 issues with the room 1 was there was n hot water in the shower, and as soon as I called the front desk the staff were on it. 30 min later - hot water. THe second issue was with the TV- THe channels did not match up with the guide provided. Great breakfast bar […] ! Read moreGenuine Hotels.com guest review
"Value for money"
This hotel has everything u need...very nice for transit..its very close to jfk..breakfast is good...facilities are great...staff is very helpful...will recommend definatelyGenuine Expedia guest review
"Visit was nice"
I enjoyed my stay I am pleased with the way the front desk staff treated me. My only problem is that I left some things in the drawers in my room and when I called to have them sent to my at my expense. They made me aware nothing was found. I only went from my room to my car and now my things are gone about 200 dollars worth.Genuine Expedia guest review
Great hotel to stay for one or two nights. Very convenient and close to JFK. No fridge in the room though to keep anything cold.Genuine Hotels.com guest review
The hotel staff was excellent. The beds were very comfortable.Genuine Expedia guest review
"Good value for money"
A very nice hotel with friendly staff. Located near JFK airport suited us. The breakfast was good but breakfast area could have been larger. Room was small but nice.Genuine Hotels.com guest review
This hotel was ok but nothing great. There are larger rooms around the sane price near JFK. It was a bit tight with four of us plus bags but we were only there for one night. Wouldn't really want to stay there any longer. Didn't get to the breakfast so can't really comment on that.Genuine Hotels.com guest review
"Team Works Very Hard Making This Hotel Above Par"
When you are located on a freeway in Queens, there is only so much you can do to make a hotel attractive. But one can clearly see that the staff at this hotel goes the extra mile to maintain the hotel in great shape and convenient for customers. Everything is working.The hotel is very clean and organized and you can see that they think of the details. […] 5AM breakfast, fast shuttle to the airport or Federal station. Instead of spending 3 times the money on a hotel in Manhattan, think about staying here on your way in or out of JFK. Read moreGenuine Hotels.com guest review
"Perfect for good rest before or after flight!"
I was pleasantly surprised when our shuttle arrived and the driver was cordial and friendly. Once we arrived at the hotel, the customer service agent greeted us and expeditiously checked us into our rooms while providing information on shuttle services and breakfast serving times. The rooms were quaint but clean. I would definitely stay here again!Genuine Hotels.com guest review
"Nice hotel close to the airport."
Need improvement night front desk staff. The lady at the front desk was rude. I think she need training how to deal with customer other then her every thing was good. I would stay again if that lady wasn't rude.Genuine Expedia guest review
"nice hotel but no attractions or places to visit"
The staffs are good but the breakfast should be more stuffs in there. The room is nice, with complimentary wi-fi.Genuine Expedia guest review
"Close to the airport."
It wasa great place to spend the night so we could fly home the next morning. The breakfast was exceptional.Genuine Expedia guest review
"excellent for short stay near JFK"
The hotel is very near to JFK. We called on arrival and they reimbursed us the taxi fare, as one member of the group has ambulation problems. The staff is extremely friendly and cooperative. The hotel has a cafeteria and food to buy for late arrivals. Excellent shuttle to JFK terminals. Rooms are comfortable and bathroom has excellent shower.Will use […] again for any need to stay near JFK without a doubt. Read moreGenuine Hotels.com guest review
"Passing thru NY"
Nice staff, but for the price of $170 per night, I expected a nicer HIE. Would not stay again.Genuine Hotels.com guest review
Very polite personnel,great breakfast,manage to keep out the noise from the airport. Definitely will stay there on future trips.Genuine Hotels.com guest review
The staff was friendly and I would stay there again .....Genuine Expedia guest review
"Global Hotel Fan - Seriously No Frills"
Hotel is very basic and no frills. Breakfast area not very inviting. Check in and Bell Service is not great, it feels very do- it- yourself. Rooms are very small however they were clean. Its very close to airport. Tip get a room to the front overlooking the highway, that way the passing traffic at night can be something to look at. You are getting what […] you pay for, no niceties. Not a great stay. Read moreGenuine Hotels.com guest review
"Okay for one night between flights"
5 stars for receptionist! When I heard that you needed to take an airport train to pick up shuttle and I groaned knowing we had 5 pieces of luggage, she said "take a taxi and we'll pay you back"....taxi had to use GPS...one inconvenient note on this, check in counter is on different level then room elevators so you have to take luggage down one floor […] then go to different elevator...Ugh! We ordered dinner from a delivery menu, which worked out great since there are no facilities around the hotel. Read moreGenuine Hotels.com guest review
"A room out of the storm is better than nothing"
We arrived back from Hong Kong around midnight. Because the motel's shuttle did not go to the airport and we would have to catch a $5 air train to a station where the shuttle did go we opted to take a taxi to the hotel. Our room was directly connected to the eating area and in the morning the chairs woke me up at 6 a.m. The room was small but clean. […] The bed looked like the person who made it must have been in the military because the sheets and blankets were tucked in so very tightly. Regretfully they were tucked in so low that the only way you could pull them out around your neck was to snuggle WAY DOWN into the bed. The blanket was too small to honestly cover the whole bed. The desk chair was too low and wouldn't rise up. Nothing in the room seemed to work well. (We think the batteries in the controllers needed to be changed.) The room was very stuffy and warm and after several minutes of fiddling around my husband managed to get the air conditioner to function. The TV was very stubborn but it did work however it was quite snowy. The worst problem with the room was the fact that it was a windy night and that caused the window to want to sing along with the creepy sounding wind. How does one sleep when the window thinks it's a harmonica? On top of that there was a band playing somewhere and although we couldn't hear the music we could notice the resonance of the base. Read moreGenuine Expedia guest review
"Stayed here day before flight out of jfk"
Room was clean , staff was very helpfull and polite.breakfast was good and the ease of getting shuttle to airport was nice.Genuine Expedia guest review
Pleasant, clean rooms and staff. I just wish you could have told me the price of my room even though I booked it online through expedia.com, the front desk still should be able to tell me the room price and the cost of the food and snacks I bought at the front desk. This is business 101, the consumer needs to know the price of goods sold.Genuine Expedia guest review
"Very nice for a night next to JFK"
Stuff. Very helpful solve everything. For you. Good subtle serviceGenuine Expedia guest review
Friendly front desk. Clean room. Good breakfast. Transportation to/from airport relatively frequent.Genuine Hotels.com guest review
our room was very clean and hotel staff were very nice and friendly. The only think we didn't like so much is the fact that there shuttle on the way to the hotel it's not from the terminal, we had to walk outside with our 18 months baby to catch the air train to the pick up point to the hotel, that wasn't such a fun time when it's freezing outside.Genuine Expedia guest review
"People make a difference"
The young man working there named Bryan was an exceptional professional. He was enthusiastic, helpful, dedicated to helping customers, and energetic. Great greeting upon arrival. I'd hire this young man to work for me anytime. I'd have considered a different hotel, but the people working there made the difference. Great work Bryan and all the staff […] . Read moreGenuine Expedia guest review
"Great evening shift staff"
I wish I wrote their names down, but the two front desk staff were extremely polite and helpful. They smiled at and greeted every person that came in and you can tell that they really enjoyed what their jobs.Genuine Hotels.com guest review
"Great Staff, Very Helpful and caring."
I booked this hotel through expedia. And booked it on the wrong date. As soon as I realized I called hotel directly. The hotel staff was accommodating and they updated the reservation without telling Expedia. My flight got delayed and I was not able to sleep at the hotel but overall the hotel staff is great. The only drawback is the hotel breakfast […] area which is situated right infront of elevators thus causes a lot of trouble. Read moreGenuine Expedia guest review
"will stay again"
front desk was very friendly , the breakfast was awesome, the only bad thing was the a/c fan squeakedGenuine Hotels.com guest review
"Good for one night"
Basic hotel. Appropiate if you want to get overnight and recover from a long flight. Do not stay there more time.Genuine Expedia guest review
"GREAT PLACE TO STAY"
We stayed here overnight waiting on a flight to go home. Everyone there was very nice, helpful and attentive. Breakfast buffet was great, room was nice. I would stay here again with in a minute.Genuine Hotels.com guest review
"GREAT CUSTOMER SERVICE"
I arrived at midnight to the hotel and the lady at the reception was very pleasant and nice. When I departed at 03:00 am she still have a big smile on her face I am amazed of her and the guy that helped me with my luggage, they worked all night and still mannage to have smiles on her face in the morning. Thank you for making my trip nice. Kuddos.Genuine Hotels.com guest review
Room was very small, but clean and close to the airport.Genuine Hotels.com guest review
"Ideal for an overnight stay."
Front desk staff was very professional and personal. Breakfast spread was good value with excellent choices. We had 2 bus loads of people heading for the airport and the drivers had everything under control, going by Terminals that the passengers were heading to.Genuine Hotels.com guest review
Very Satisfactory for my purposesGenuine Hotels.com guest review
"Great location of hotel to JFK, 15 min. or less."
The lady who checked us in Tanesha hope I spelled her name correct was FANTASTIC! She made our stay awesome, what a great personality she has .Her handling of customers ahead of me in line showed me a really caring for the customer attitude. Hotel was very good, plenty of fast food delivery and taxi service for those who want to travel. We will definitely […] come back to this hotel. Read moreGenuine Expedia guest review
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