Stayed only a few hours at this hgotel, it was fine and very close to the airportGenuine Expedia guest review
"Friendly Staff easy access to Airport"
Helpful staff, great location, easy access to airport and public transportation to New York CityGenuine Expedia guest review
"Nice hotel, very nice employees"
very nice experience with the employees and with the convenience of the airport transportation.Genuine Expedia guest review
"Surprised but impressed"
I didn't know what to expect but I was pleasantly surprised by the rooms, cleanliness and the service. The rooms were spacious and comfortable. I will definitely stay here or any of the locations again.Genuine Hotels.com guest review
Its was good, for the price and the area is a very good hotel.Genuine Expedia guest review
"review of holiday inn express JFK"
The rooms were very small, and parking was hard to find, but we did eventually find a spot. The staff was courteous and gave us a cart to put our luggage on. But the rooms were so small, that there was just enough space for the luggage, and not much else. The elevators were a little tight, so had to adjust my luggage to fit in all in. However, the shower […] was good, the room was clean, and exactly like the picture online, and there was a flat screen TV, although I did not use it. The pillows were very comfortable, and the downstairs cafeteria was pleasant, clean, and breakfast was included, which was nice. Also, I like the fact that there are timetables for JFK by the main elevator, so we can see if our flight was running on schedule. Despite that the rooms were small, it didn't really matter because we were only staying overnight to be close to the airport. So for that purpose it was fine. Read moreGenuine Expedia guest review
Rooms were too small and not cleaned although staff was helpful and timely shuttle serviceGenuine Hotels.com guest review
"Nice hotel close to the airport"
The hotel staff was very helpful and co-operative. The stay was a rewarding experience.Genuine Expedia guest review
"Good enough for an overnight stay"
This place is typical of hotels near the two NYC airports. The property is on a small lot without much parking. I would rate this Place as better than average for the neighborhood and the price is right.Genuine Hotels.com guest review
"Nice close to airport,good shuttle"
Overnight stay at JFK, no complaints, nice and clean room, good bead, excellent pancake machine for breakfast.Genuine Expedia guest review
"Convenient but lacking in service"
For a first time visitor, I did not know the exact location and method to reach the hotel. The airport staff said to take the air-train to Federal Circle station and then call the hotel from the station courtesy phone to get a pickup. I tried this but the hotel never answered the courtesy phone or my mobile phone. Eventually I found out the hotel has […] a courtesy bus that come and pick up guests every 30 minutes. Arriving at the hotel there was one person dealing with a long line of guests and the phone was ringing non stop without anyone giving any attention to it. My suggestion is to put clear instructions at Federal Circle that they must just go and wait for the shuttle bus and they do not need to call the hotel first. This will solve the problem of too many calls to handle. Then maybe the staff will be able to and willing to deal with other phone enquiries at the hotel. Read moreGenuine Hotels.com guest review
"Nice and cozy hotel near the airport"
Hotel staff were very nice Hotel room was a little bit small but would be ok if you are just sleeping over for the next day flight Breakfast was ok Every hour free shuttle to the aiprot after 12pmGenuine Expedia guest review
very short overnight stay at this facility. Left very early next morning but had a very short and comfortable night's rest.Genuine Expedia guest review
Returning from Europe to Seattle and spent night at this hotel by airport. Got there late and left early. Hotel was clean. Shuttle was fast and free. Bed was ok. Met our needs. Not an area you'd want to hang out in.Genuine Hotels.com guest review
"It was a nice place to stay."
They have a very good breakfast. It worked well for my three day stay. Travel time into Manhattan is a little long but was OK.Genuine Expedia guest review
"It is no value for money..."
Lack of cleanness, it smells funny... rooms are too noisy and things look old; the only convenient thing about the hotel is that is near to the airport but that's it. I think that for $30 to $40 extra dollars you can stay in a much better alternative. Avoid staying here if possible.Genuine Expedia guest review
Always good, thank you!Genuine Hotels.com guest review
"Nice hotel, close to airport with free shuttle."
Friendly front desk. Tasty breakfast. Comfy beds. 2 blocks from a deli. Free shuttle was awesome and ran frequently.Genuine Expedia guest review
"Room in basement"
Everyone was friendly and very helpful. The only problem was that we were in rm 116 that was on 1 st floor. We arrived very late. 2 am and were awakened in the AM by the noisy staff out side our room. This continued through the morning. Did not get much sleep.Genuine Hotels.com guest review
It was close to the Airport and better than I expected for sure for our 8 hour stay I slept well before a long drive. The only catch was our bolt on our door didn't work but the security guard inspected it and said he would check our area often. The chain lock still worked.I would recommend for a late arrival at JFK.Genuine Hotels.com guest review
Painting smell. We ask Micheal in the front desk to change our room but he refused claiming no availability. However, when we start screeming another good lady changed it for us.Genuine Expedia guest review
Never again.. then they continued to knock on the door before it was time to checkout...never again. ..Genuine Hotels.com guest review
"Even not a good place for a 10 hour stay"
Bad smell inside the room, cockroach, noise. The hotel staff is ok though.Genuine Expedia guest review
"Holiday Inn JFK airport"
Just an overnight after airport Had to travel far to get a meal.Genuine Expedia guest review
"my first and last stay at this hotel"
Upon arrival 6/21/13 at 2:45 PM we were offered a room on the 1st floor which we declined. We waited approx. 30 min. and were advised the cleaning staff were not answering their calls to determine available rooms. We were offered rm. 427 for a handicapped person. Upon inspection we determined that the sink countertop and easy chair were missing and […] declined the room. A house keeping staff member showed us similar rooms which had missing chairs also, she stated the problem was the contractor. She eventually located rm 311 which was complete and provided us with a refrig. Unfortunately the night latch was not installed properly and we became locked in the rm, requiring assistance to get out. When the rm. was accepted a credit card was requested, there was a different address then the credit card in the computer. The credit card was accepted for incedentials. She confirmed the room as being paid in full at Hotel.com. Today we confirmed there is a temporary hold of $405.01 on the account. Hotel.com nor we understand why this occurred. I called your hotel x2 and was transferred to Mgr. office. The vm was full. I recalled and was transferred to a different ext. and left a message. No return call has been received. We were unaware that the hotel was being renovated. Dirty carpet was being moved out of the hotel thru the breakfast area by the contractor during the breakfast time. We will never stay at this hotel nor recommend this hotel to anyone in the future. Read moreGenuine Hotels.com guest review
"Overnight stay before connecting flight"
Good value for money (one get what one pays for). Good - spacious rooms, room wifi, standard furnishings & breakfast, weekly newspaper, courteous counter staff, good proximity to airport, shuttle service room delivery ethnic food order service from nearby shops, water/ice availabel per floor. Bad - no view, walls thin, including the one which separates […] the bathroom from the floor corridor, rooms immediately opposite the floor elevator are subject to a lot of noise from persons waiting for the elevator and the intermittent water/ice flows at the floor water/ice dispenser; no free use of Lobby pc. Read moreGenuine Hotels.com guest review
"Definitely coming back!"
The staff was very friendly. The room was very clean and comfortable. Lots of parking spaces if you drive. Overall I would choose this hotel on my next visit to NY.Genuine Expedia guest review
"Simple bit great experience"
Excellent hotel near JFK airport, Shuttle available to airport and easy to conect to MTA subwayGenuine Expedia guest review
"Good Hotel for an overnight stay"
The Staff is so friendly, welcoming, helpful, and understanding, To be fair in evaluating this Hotel, it should be looked at as a Airport overnight stay and not a Resort or City Hotel. Based on this approach, the Hotel meets my expectations from being an overnight airport-proximity hotel. The Professional and Pleasant Staff attitude compensated a […] lot for the drawbacks in the infrastructure of the Hotel. Read moreGenuine Expedia guest review
"Not a Clean Hotel, Stay somewhere else!!"
The hotel rooms and hallways have an awful stench that you cannot get past. The hotel needs to be cleaned thoroughly and the carpets throughout washed and or steam cleaned. It smells as if the carpets were wet and soaked at some point and they never bothered to clean it properly. The rooms have an odd odor - it smells musty and the smell doesnt go […] away. We stayed for 3 days and everytime we left the hotel and returned to our room the smell hit you like a ton of bricks. As far as cleanliness in the bathroom and bedroom area, it was "ok". I have stayed at plenty of Holiday Inn Express hotels but this is by far the worst. The owner should be more accountable to line up with the standards of the Holiday Inn Express Brand. Read moreGenuine Expedia guest review
"Great Hotel for a Stay-over."
This was a great place for a lay over. The staff were excited and wonderful. The hot breakfast was very well managed and staff were very attentive. Even though this hotel was right on the busy road, we did not have problems with road noise during the night. i would definitely stay here again if i needed an overnight stay close to JFK. Makes NY less […] intimidating for an out of tow person when staff are so welcoming. THANK YOU GUYS... Read moreGenuine Expedia guest review
"just what I expected"
a clean small room in a convenient location for an overnight layover at KennedyGenuine Hotels.com guest review
"Convenience can't be beat"
This is a good basic place to stay if you just want to be near the airport. Our bathroom could have been cleaner. But in general it was comfortable. It was very convenient to have a full hot breakfast, free wi-fi, and free shuttle service to the airport. The best part of our experience was the friendly, helpful staff.Genuine Expedia guest review
"Small but pleasant"
Parking is free and breakfast is also. The Location offers a security gaurd at all times to take care of the vehicles. Although the room was small its nothing of a surprise being that its in New York City. It was exactly what we wanted being that we had an early flight. The neighborhood is not safe especially at night so I suggest you don't wonder off […] walking around the area looking for food or things to do unless you want to get robbed. Other than that I would stay here again if I was to fly out early. Read moreGenuine Expedia guest review
Very convenient if you are JFK user. Breakfast ends bit early so be aware. Airport shuttle bus also take time to the airport due to multi-stops. Extra time to be considered for pickups.Genuine Hotels.com guest review
"Great hotel for family"
staff was extremely helpfull I would recoment and stay there againGenuine Expedia guest review
"Just for a short stay due to late arrival at JFK"
Acceptable choice for just one night stay. Close to JFK but shuttle service was bad. Waited more than 20 minutes after calling. They share one van with few hotels at same location.Genuine Hotels.com guest review
"Nice stop when you arrive to JFK late"
We got in super late to JFK, and when we arrived at the Holiday Inn we were greeted with a warm and friendly face. The rooms were clean and comfortable, and the staff that I encountered were always helpful and friendly. We had such a long day of flying and were so tired, I was pleasantly surprised with the warm greeting we received when we arrived at […] the hotel. All in all, it was a good nights sleep for the price we paid. The complimentary breakfast the next morning was also quite good, and got us ready for the day ahead. Read moreGenuine Expedia guest review
"A Pleasant Surprise"
Very clean and comfortable with an attentive staff. It was a pleasant surprise.Genuine Expedia guest review
"Really small room"
Very small room with limited space. Good for only 1 personGenuine Expedia guest review
"Nice place to crash if your plane arrives late"
We spent the night here after we arrived at JFK at midnight. The shuttle was easy to catch. The room was clean. The breakfast was surprisingly good. We checked out at 10am and took the shuttle back to JFK to get to manhattan in the morning by subway.Genuine Expedia guest review
"1 night in NYC near JFK"
+Well organized free transfer, pretty good breakfast, low price, nice staff - small rooms, noisy (close to highway)Genuine Expedia guest review
"Close to the airport but mediocre facilities"
The airport is very close to the hotel and they provide free shuttle services 24/7 to and from JFK. The hotel feels a little old and the rooms kind of tight.Genuine Expedia guest review
"Decent hotel, helpful service"
I arrived at 6:00am after a red eye flight from the west coast. I was able to catch their shuttle quickly and easily from the airport and arrived to find they had a room available for me to check into right away! The staff was super helpful and had a lot of suggestions and advice to help me figure out the best ways to get in and out of the city. In […] fact it was pretty easy to get from the hotel to Manhatten using the shuttle service, Air Train and subways. My room was nice and comfortable. The breakfast was good as well. I will definitely stay here again. Read moreGenuine Expedia guest review
"Very nice hotel close to the airport!"
i went to N Y for buisnes and i stayed there!everything was very goood!! they have a free shutle 24 hour.Genuine Expedia guest review
Great place to stay the night before a long trip. Staff and location were perfect in all aspects. Defintely I would use this hotel again!Genuine Hotels.com guest review
"Great hotel for a family."
It was really great experience ,I was very pleased with my stay there,I will encourage my friends to book there any time they visit NY. Thanks.Genuine Expedia guest review
The staff was clearly focused on providing excellent service at all times.Genuine Hotels.com guest review
"Great Place for Overnight Layovers"
I needed a place to stay during an overnight layover, and I could not have chosen a better place. It was easy to get a shuttle to and from the airport and the staff at check-in could not have been friendlier. They provided me with menus for local places that deliver 24/7, and one of the managers even helped me carry my heavy suitcases up to my floor. […] The room was clean and quiet. I had a very early morning flight, but the hotel staff had go-to bags of breakfast foods ready in the morning, so I didn't have to worry about finding something to eat at the airport. Read moreGenuine Expedia guest review
"Leaving early from JFK? Stay here!"
Management and Staff wonderful, room clean and airport shuttle on time and so convenient.Genuine Hotels.com guest review
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