"Nice hotel close to the airport."
Need improvement night front desk staff. The lady at the front desk was rude. I think she need training how to deal with customer other then her every thing was good. I would stay again if that lady wasn't rude.Genuine Expedia guest review
"nice hotel but no attractions or places to visit"
The staffs are good but the breakfast should be more stuffs in there. The room is nice, with complimentary wi-fi.Genuine Expedia guest review
"Close to the airport."
It wasa great place to spend the night so we could fly home the next morning. The breakfast was exceptional.Genuine Expedia guest review
"excellent for short stay near JFK"
The hotel is very near to JFK. We called on arrival and they reimbursed us the taxi fare, as one member of the group has ambulation problems. The staff is extremely friendly and cooperative. The hotel has a cafeteria and food to buy for late arrivals. Excellent shuttle to JFK terminals. Rooms are comfortable and bathroom has excellent shower.Will use […] again for any need to stay near JFK without a doubt. Read moreGenuine Hotels.com guest review
"Passing thru NY"
Nice staff, but for the price of $170 per night, I expected a nicer HIE. Would not stay again.Genuine Hotels.com guest review
Very polite personnel,great breakfast,manage to keep out the noise from the airport. Definitely will stay there on future trips.Genuine Hotels.com guest review
The staff was friendly and I would stay there again .....Genuine Expedia guest review
"Global Hotel Fan - Seriously No Frills"
Hotel is very basic and no frills. Breakfast area not very inviting. Check in and Bell Service is not great, it feels very do- it- yourself. Rooms are very small however they were clean. Its very close to airport. Tip get a room to the front overlooking the highway, that way the passing traffic at night can be something to look at. You are getting what […] you pay for, no niceties. Not a great stay. Read moreGenuine Hotels.com guest review
"Okay for one night between flights"
5 stars for receptionist! When I heard that you needed to take an airport train to pick up shuttle and I groaned knowing we had 5 pieces of luggage, she said "take a taxi and we'll pay you back"....taxi had to use GPS...one inconvenient note on this, check in counter is on different level then room elevators so you have to take luggage down one floor […] then go to different elevator...Ugh! We ordered dinner from a delivery menu, which worked out great since there are no facilities around the hotel. Read moreGenuine Hotels.com guest review
"A room out of the storm is better than nothing"
We arrived back from Hong Kong around midnight. Because the motel's shuttle did not go to the airport and we would have to catch a $5 air train to a station where the shuttle did go we opted to take a taxi to the hotel. Our room was directly connected to the eating area and in the morning the chairs woke me up at 6 a.m. The room was small but clean. […] The bed looked like the person who made it must have been in the military because the sheets and blankets were tucked in so very tightly. Regretfully they were tucked in so low that the only way you could pull them out around your neck was to snuggle WAY DOWN into the bed. The blanket was too small to honestly cover the whole bed. The desk chair was too low and wouldn't rise up. Nothing in the room seemed to work well. (We think the batteries in the controllers needed to be changed.) The room was very stuffy and warm and after several minutes of fiddling around my husband managed to get the air conditioner to function. The TV was very stubborn but it did work however it was quite snowy. The worst problem with the room was the fact that it was a windy night and that caused the window to want to sing along with the creepy sounding wind. How does one sleep when the window thinks it's a harmonica? On top of that there was a band playing somewhere and although we couldn't hear the music we could notice the resonance of the base. Read moreGenuine Expedia guest review
"Stayed here day before flight out of jfk"
Room was clean , staff was very helpfull and polite.breakfast was good and the ease of getting shuttle to airport was nice.Genuine Expedia guest review
Pleasant, clean rooms and staff. I just wish you could have told me the price of my room even though I booked it online through expedia.com, the front desk still should be able to tell me the room price and the cost of the food and snacks I bought at the front desk. This is business 101, the consumer needs to know the price of goods sold.Genuine Expedia guest review
"Very nice for a night next to JFK"
Stuff. Very helpful solve everything. For you. Good subtle serviceGenuine Expedia guest review
Friendly front desk. Clean room. Good breakfast. Transportation to/from airport relatively frequent.Genuine Hotels.com guest review
our room was very clean and hotel staff were very nice and friendly. The only think we didn't like so much is the fact that there shuttle on the way to the hotel it's not from the terminal, we had to walk outside with our 18 months baby to catch the air train to the pick up point to the hotel, that wasn't such a fun time when it's freezing outside.Genuine Expedia guest review
"People make a difference"
The young man working there named Bryan was an exceptional professional. He was enthusiastic, helpful, dedicated to helping customers, and energetic. Great greeting upon arrival. I'd hire this young man to work for me anytime. I'd have considered a different hotel, but the people working there made the difference. Great work Bryan and all the staff […] . Read moreGenuine Expedia guest review
"Great evening shift staff"
I wish I wrote their names down, but the two front desk staff were extremely polite and helpful. They smiled at and greeted every person that came in and you can tell that they really enjoyed what their jobs.Genuine Hotels.com guest review
"Great Staff, Very Helpful and caring."
I booked this hotel through expedia. And booked it on the wrong date. As soon as I realized I called hotel directly. The hotel staff was accommodating and they updated the reservation without telling Expedia. My flight got delayed and I was not able to sleep at the hotel but overall the hotel staff is great. The only drawback is the hotel breakfast […] area which is situated right infront of elevators thus causes a lot of trouble. Read moreGenuine Expedia guest review
"will stay again"
front desk was very friendly , the breakfast was awesome, the only bad thing was the a/c fan squeakedGenuine Hotels.com guest review
"Good for one night"
Basic hotel. Appropiate if you want to get overnight and recover from a long flight. Do not stay there more time.Genuine Expedia guest review
"GREAT PLACE TO STAY"
We stayed here overnight waiting on a flight to go home. Everyone there was very nice, helpful and attentive. Breakfast buffet was great, room was nice. I would stay here again with in a minute.Genuine Hotels.com guest review
"GREAT CUSTOMER SERVICE"
I arrived at midnight to the hotel and the lady at the reception was very pleasant and nice. When I departed at 03:00 am she still have a big smile on her face I am amazed of her and the guy that helped me with my luggage, they worked all night and still mannage to have smiles on her face in the morning. Thank you for making my trip nice. Kuddos.Genuine Hotels.com guest review
Room was very small, but clean and close to the airport.Genuine Hotels.com guest review
"Ideal for an overnight stay."
Front desk staff was very professional and personal. Breakfast spread was good value with excellent choices. We had 2 bus loads of people heading for the airport and the drivers had everything under control, going by Terminals that the passengers were heading to.Genuine Hotels.com guest review
Very Satisfactory for my purposesGenuine Hotels.com guest review
"Great location of hotel to JFK, 15 min. or less."
The lady who checked us in Tanesha hope I spelled her name correct was FANTASTIC! She made our stay awesome, what a great personality she has .Her handling of customers ahead of me in line showed me a really caring for the customer attitude. Hotel was very good, plenty of fast food delivery and taxi service for those who want to travel. We will definitely […] come back to this hotel. Read moreGenuine Expedia guest review
Very food attention from the staff at the front desk. Perhaps having a bar and a small coffee shop would be great.overall my stay was good.Genuine Hotels.com guest review
"Affordable and nice pit stop, very close to JFK"
The hotel is designed as a pit stop for people waiting at JFK 12 hours for a flight. Free shuttle service, ok rooms, free internet, free breakfast. Staff is very friendly and helpful. Obviously its not a high end hotel but the value for money is good. Only downside is the distance to public transport if you want to do a quick trip to Manhattan - surrounding […] area isnt too safe to walk around and a cab drive to next subway (15 drive) will cost you $30 minimum. Read moreGenuine Expedia guest review
Staff were super friendly and we loved the free breakfast! Would definitely stay here again.Genuine Hotels.com guest review
"Friendly staff and close to the airport."
Friendly staff and close to the airport. Free shuttle. Free breakfast is good. Rooms are rather small but beds are comfortable and clean.Genuine Expedia guest review
"nice hotel close to the airport"
excellent hotel with courteous airporter drivers and staffGenuine Expedia guest review
"Bathtub does not close, noise in the hall"
Bathtub does not close, noise in the hall causing the short of battery of the fire alerm, not kind staff, gave me only one very tiny water bottle--will never come back here. A big mistake to have chosen this hotel because of the name of Holidayinn.Genuine Hotels.com guest review
"Overcrowded breakfast room"
The hotel is poorly laid out so that cold air filters down stairs from the front door/check-in desk into the breakfast room, which has the down elevator on one side with luggage elevator (for up stairs to front door) on other and only path for suitcases going directly through the tables. There were not enough places for people to sit, nor enough food […] to keep up with the crowds, and it was very noisy. Read moreGenuine Expedia guest review
"Most convenient to JFK"
Great place to lay over at JFKGenuine Hotels.com guest review
"Convenient and accommodating"
I am so glad we chose the holiday inn express. With so many choices near the airport, we relied on the reviews and the price. The staff is the friendliest and most accommodating of any hotel I've ever stayed at. They helped us so much and were so welcoming. The room was clean and so comfy and they gave us a bunch of local menus to order from. My kids […] and I enjoyed a fun dinner in while watching the flat screen tv. The proximity to the airport was great--the free shuttle driver was so nice and we got to our terminal in record time with an hour to spare. They even have long term parking if you call in advance. We met so many interesting people from around the world just passing through, and the price was very reasonable. I will definitely stay here in the future. Read moreGenuine Expedia guest review
"Perfectly fine and a good value."
Stayed here to avoid the drive to jfk in a snowstorm. Arrived late evening so didnt need any services. Just a clean comfortable bed and bath. Parked at airpark right next door where we left the car during the trip. It cost $18 per day and they sent a shuttle to pick us up when we returned. The hotel staff said they could arrange park and fly at the […] hotel for free but only if arranged 6 weeks prior. Good practical overall experience. Read moreGenuine Expedia guest review
Enjoyed my stay!! Staff was very helpful great location. Breakfast was greatGenuine Expedia guest review
"Staff works hard to please."
Close to airport with a staff that works hard to please.Genuine Expedia guest review
Great location for quick access to and from the airport. Exactly what we needed. Staff was very accommodating getting us in to our room early after a 20 hr. journey.Genuine Hotels.com guest review
"Small but clean rooms"
The hotel was clean, the room was very small but clean. Good breakfast and shuttle was on time. Pleasant stayGenuine Expedia guest review
"super friendly staff"
Our stay as an elderly couple needing some special assistance had a fantastic stay here in between flight. We spent one night coming, and one night going and the staff were all very friendly and accomodating. We would recommend this hotel as a friendly, personable hotel to other travelers looking for a place to rest between flights. Many thanks to the […] entire staff at Holiday Inn Express Jamaica for making our travels memorable and pleasant. The only negative thing was that the hotel heater was broken, so the room was very cold, but we lived through it. Also, the hotel does not have a in-house restaurant. Read moreGenuine Expedia guest review
"Lack of Local Restaurants"
The staff & room were good. The only issue is there were few local restaurants within walking distance. I ordered dinner from a recommended pizza place that delivered.Genuine Expedia guest review
I like everything in This hotel - very cost-effective!Genuine Hotels.com guest review
Only stayed briefly to catch a morning flight. Hotel very adequate. Rooms modern.Genuine Expedia guest review
"Convenient and sufficient"
Did the job efficiently - needed something close to JKF. Guys on the front desk anticipated all our needs and had the answers ready before we even asked the question - where we could order in for dinner, transfers to suit our departed time etc. Breakfast was much better than expected - certainly better than what we have paid for in the past.Genuine Hotels.com guest review
Good, comfortable room. Conveniently located close to JFK and adequate for a stopover between flights.Genuine Hotels.com guest review
"Convenient and accommodating"
Desk staff were very gracious and accommodating, giving out directions for restaurants, and other sundry requests. Hotel was very quiet. Free breakfast and airport shuttle round out the needs to those using nearby JFK airport.Genuine Expedia guest review
"close to time square"
great , hospitable, clean and efficientGenuine Hotels.com guest review
"Good location because it is close to JFK airport"
Nice welcome from staff even it was around 1am. Finally I choose the hotel because the bus picked me up at teh airport at 12pm Hotel price is reasonable for what I got. Thanks a lot for hospitalityGenuine Expedia guest review
We stayed here after our flight was cancelled. Great very helpful staff and an updated and very comfortable room.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )