All hotels in Sedona, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1200 W Highway 89A, Sedona, AZ, 86336, United States of America, ‏‎866-925-8648
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4.2 / 5Excellent

Score breakdown (from 523 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.5
5.0 / 5Outstanding
"easy accsess to sedona"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Manager was very personable and offered us a bottle of wine.
Genuine Expedia guest review
Other trip Oct 14, 2014
Mike
US
4.0 / 5Excellent
"Beautiful location with amazing views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is in an amazing location with beautiful views of the red rocks. The room was very clean and the staff was very friendly. Breakfast was very good with several hot choices including turkey sausages and fresh cut fruit. The breakfast room does get very crowded at times so bring your patience. My only complaint is the air conditioner was very loud. Not a broken loud, just a very loud motor sound. I am a very light sleeper though and it didn't seem to bother my husband. Anyway, this was a very nice place and I highly recommend it.
Genuine Expedia guest review
Other trip Oct 7, 2014
Betty
US
3.0 / 5Good
"Just a room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nothing special but nothing bad. Hotel is on three separate levels with outdoor stairs connecting you to the various levels. Not very convenient. Has no amenities other than a pool which was often crowded. Outside of tourist area which can be a positive. The room was basic with usual airconditionaling problem of blowing right on the beds. There is another Best Western in Sedona that looked alot nice and more convenient. Signage to this hotel was VERY difficult. Only one sign on the road and then you are in an office complex and you stumble upon the hotel. Sedona must have extremely regulated rules for signage.
Genuine Expedia guest review
Other trip Sep 29, 2014
Nancy
US
5.0 / 5Outstanding
"Great Views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a great hotel. The customer service was fantastic. The breakfast was great, and the views even better. The only problem I had was there are no elevators and I had to lug my suitcase down two set of stairs, other than that it was great.
Genuine Expedia guest review
Other trip Sep 22, 2014
Samantha
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was friendly and accommodating. Hotel was close to all of the attraction.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a really well situated hotel, away from the tourist traffic but close enough to downtown to get there either by hotel shuttle or car within five minutes or less. The hotel is lovely and in a very quiet and picturesque setting. There are multilevel decks for viewing the beautiful red rocks. Hot breakfast in the morning.
Genuine Hotels.com guest review
2 night trip Sep 15, 2014
Ruthann
US
4.0 / 5Excellent
"Sweet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The views were. Better than sliced bread. Breakfast good too
Genuine Hotels.com guest review
2 night family trip Sep 13, 2014
Jjohn
US
4.0 / 5Excellent
"Why are there 2 Best Western Plus in Sedona?"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was fine, there are no bad views in Sedona and the room was clean, staff was friendly, but there are two hotels called "Best Western Plus" in Sedona, within about a mile of each other. When I booked it, I thought it was the other one. Not a huge problem, but one location is right in the thick of the shops and restaurants, the other requires driving or the shuttle. The front desk staff at the wrong one said it happens multiple time every day, so why they don't change one other names, I can't imagine.
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2014
Marianne
US
5.0 / 5Outstanding
"Nice hotel. Well located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All staff seemed focused on making a great guest experience.
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
4.0 / 5Excellent
"Love the view on the East side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was on the West side originally. ( no view or patio) We asked for a rm with a patio and were accommodated very well with a patio and an awesome view. The only thing negative about this place is all the steps on the east side.
Genuine Hotels.com guest review
2 night trip with friends Aug 15, 2014
Sheila
US
5.0 / 5Outstanding
"Gorgeous views and comfy accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for one night on our way to the Grand Canyon. There were few hotels available during August 2014, so we chose this one. The views were spectacular and rooms very nice. Call the hotel directly in order to get the best rooms. Stay on the second or third floors. Free breakfast was a treat. I would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2014
Martha
US
4.0 / 5Excellent
"Beautiful setting, convenient to sites"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed 2 nights here while we explored Sedona and surroundings. We appreciated that we were able to check into our rooms early.The staff could not have been more warm and friendly. The shuttle that runs within a 5 mile radius of the hotel was a real plus but there are plenty of good places to eat right nearby. The design of the hotel offers multiple terraces to relax and enjoy the view and that really added to our enjoyment at this location.
Genuine Hotels.com guest review
2 night family trip Aug 6, 2014
A traveller
US
2.0 / 5Fair
"PARKING LOT VIEW IN THE RED ROCKS COUNTRY"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
ARRIVED LATE AT NIGHT. CLEARLY SEEN A HOTEL SIGN FROM THE ROAD BUT CAN'T FIND WAY TO GET IN THE HOTEL AREA. THE STAFF WAS UNPLEASANT NOR HELPFUL. THE ROOM WAS ON THE GROUND LEVEL AND HAD NO IDEA WE WERE IN THE RED ROCK COUNTRY BUT A PLAIN PARKING LOT VIEW.
Genuine Expedia guest review
Other trip Aug 13, 2014
PISIT
US
5.0 / 5Outstanding
"a very good place for us to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
toured, shopped and took a lot of photos - a perfect place to get away
Genuine Expedia guest review
Other trip Aug 10, 2014
Melanie
US
5.0 / 5Outstanding
"Perfect place to take your family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful views of Sedona right outside of your door. Lots of friendly families. Everything inside the room is nicely done and works right. Staff is very professional. I will bring my family back here again!
Genuine Hotels.com guest review
2 night family trip Aug 4, 2014
David E
US
5.0 / 5Outstanding
"Outstanding!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great place to stay in Sedona. Beautiful views from our room. I would definately stay here again with my family. You can't go wrong.
Genuine Hotels.com guest review
2 night family trip Aug 4, 2014
David
US
5.0 / 5Outstanding
"Sedona Family Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was recommended to us and we were thrilled with all aspects of it. Thank you for being far enough away from the busyness and close enough to the gorgeous red rock views.
Genuine Expedia guest review
Other trip Aug 4, 2014
Jane
US
4.0 / 5Excellent
"Loved the view from the hotel, hope to go back!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice, clean hotel, great toiletries. Enjoyed having a table and chairs outside our room! Decent breakfast.
Genuine Expedia guest review
Other trip Aug 3, 2014
Elaine
US
4.0 / 5Excellent
"Beautiful surroundings and comfortable stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel staff was very professional; they even make a courtesy call a few hours after your check in to ensure the room is everything you need. The breakfast included in your stay is far better than most continental breakfasts I've experienced and included two types of scrambled eggs, two types of sausage links and even a pancake machine that cranks out fresh pancakes at the touch of a button! Would highly recommend staying here to anyone planning a trip to the Sedona area.
Genuine Hotels.com guest review
1 night trip Jul 27, 2014
Dori
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent breakfast! Beautiful location nestled in Sedona!
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful place, it is worth to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful place, it is worth to stay
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
We love it when our guests leave satisfied. I am delighted to see you enjoyed your stay with us. Thank you so much for the positive review, it confirms that we are doing a good job. It was a pleasure having you as our guest!
1 night trip Jul 20, 2014
Andre
US
5.0 / 5Outstanding
"Great View"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great sunrise view even from the first floor. Room was a bit too narrow for a family of 4 (2 grade school kids), due to the room layout. Desk and closet should be on the other end, closer to the bathroom, instead of at the entrance.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
Thank you for bringing your family to visit us in Sedona. We appreciate the feedback about the room decor and will take it into consideration. Perhaps on your next visit reserving an adjoining room would be a bit more fitting. We would be happy to help accommodate your needs to the best of our abilities.
2 night trip Jul 18, 2014
HG
US
4.0 / 5Excellent
"Good views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was very friendly, views were beautiful. I first off had gotten excited about the sitting area with fireplace suite with balcony. However, the room was a lot smaller than the price & the balcony was shared. Kind of resistant to go out & share a table with the neighbors. The fireplace smelled like burning hair or something. I did enjoy my stay, maybe is go there again but I am more aware that it is overpriced, guess your paying for the view
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
Thank you for the feedback. I am so sorry to hear you were disappointed about the shared terraces and size of our rooms. We are having our maintenance department look into the burning smell you mentioned in the review. I hope you do give us another chance to welcome you back to Sedona.
1 night trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great views and friendly staff.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
Thank you for the 5 star rating! We are so happy to see you enjoyed your stay with us. Your positive review is appreciated and we hope to see you again soon!
1 night family trip Jul 12, 2014
TP
US
4.0 / 5Excellent
"Room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
The size of the room and appearance was below expectations. The price paid did not match room size and its appearance.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
I apologize you were disappointed with your stay. We are always looking for ways to improve the hotel and your comments are helpful. Thank you for being our guest.
2 night family trip Jul 2, 2014
Mcc
US
3.0 / 5Good
"You can do better ."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Small room. Pool is a joke. Front desk staff are great. Breakfast is good. Your balcony is not private, anyone can get there. For the price paid for it , not worth it.
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
I am so sorry you did not enjoy our shared terraces. We want all of our guests to enjoy the views of the red rocks and our terraces make that possible. We appreciate your feedback. Thank you for being our guest.
Other trip Jul 11, 2014
Jinnie
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Best Western is a very nice hotel, with all the amenities you'd want. Views are excellent from the patios outside the rooms, and the location is convenient to west Sedona and the sites and parks on that side of town. They also provide a free shuttle to the more walkable Uptown Sedona, which is a 5 minute drive away. The hot breakfast is excellent, and the pool is small but serviceable.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
We love it when our guests leave satisfied. I am delighted to see you enjoyed your stay with us. Thank you so much for the positive review, it confirms that we are doing a good job. It was a pleasure having you as our guest!
3 night trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Interesting design and great views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The "best" Best Western I have stayed at.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
Thank you for the positive review! We are so pleased to see you enjoyed your stay with us. We hope to welcome you back in the future.
1 night trip Jun 15, 2014
Stan
US
3.0 / 5Good
"Great view"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Air condition was very noisy. The staff was nice and helpful.
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
The entire staff is proud to have provided excellent customer service during your stay with us. We are hoping to eliminate the noise issue by replacing all of our A/C units. With a total of 110 rooms, the process can take some time. We are moving along as quickly as possible and hope to have the issue resolved as soon as possible. Please come back and see us in the future!
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this place! The staff was very friendly and called us by name when we entered the lobby during our 4 day stay. The location was very convenient and the rooms and grounds clean and well kept. Breakfast buffet was delicious too. Highly recommend this hotel!
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
We love it when our guests leave satisfied. I am delighted to see you enjoyed your stay with us. Thank you so much for the positive review, it confirms that we are doing a good job. It was a pleasure having you as our guest!
3 night trip Jun 16, 2014
A Traveler
US
3.0 / 5Good
"Needs some refreshing"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The odor outside of our room was atrocious. Whatever was going on at the wedding facility next door needs to be addressed. Although it stunk outside, the room was comfortable, but could have used a little updating with décor, paint, etc. You couldn't beat the views from outside the room, simply mesmerizing. It was a quick stay for us, but I would probably look around town before staying here again, sorry!
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
Thank you for the feedback. I am sorry to hear about the smelly issue you endured during your stay with us. The issue has seen been addressed. We are thrilled to hear you were able to enjoy the rest of your stay. Thank you for utilizing the shared promenade terraces. We hope to welcome you back in the future.
Other trip Jun 19, 2014
Cappy
US
5.0 / 5Outstanding
"We loved our stay here. Would highly recommend."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our first trip to Sedona, so we didn't know much about where to stay. We got lucky when we chose this Best Western location. Pros- great location with beautiful views, nice breakfast selection (important when traveling with kids), clean, great service, free shuttle into town (parking is hard to find on the main strip). They also have a laundry room (it only had one washer and dryer, but it was still nice to get our clothes clean). Cons- we honestly have very few complaints. The pool was very cold, but that didn't stop the kids from swimming. Our air conditioner unit in our room was fairly noisy, but not unbearable. That's really all I can think of, and I didn't think those things were major enough to effect the overall score. We would definitely stay again and would recommend it to others.
Genuine Hotels.com guest review
Response by Best Western Plus Inn of Sedona
We love it when our guests leave satisfied. I am delighted to see you enjoyed your stay with us. We are hoping to eliminate the noise issue by replacing all of our A/C units. With a total of 110 rooms, the process can take some time. We are moving along as quickly as possible and hope to have the issue resolved as soon as possible. Thank you so much for the positive review, it confirms that we are doing a good job. It was a pleasure having you as our guest!
2 night family trip Jun 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful views, awesome balconies"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
For this relatively inexpensive hotel, you get a GORGEOUS view, a shared balcony with the view of the red rock buttes with tables, a great breakfast, and clean, updated, comfortable rooms. We would definitely stay here again and again. It was perfect.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2014
funnyrunner
US
4.0 / 5Excellent
"Small rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rooms small, breakfast pretty good with variety, location great.
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
Mamanana25
US
3.0 / 5Good
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is close to things but everything is so? Room was a bit small but ok. Only stayed one night but adequate
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
Thank you for the feedback. We appreciate your business and hope to welcome you back for a longer stay.
Other trip Jun 16, 2014
Mr Joshua
US
5.0 / 5Outstanding
"Views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Views from the Patios to the east are fantastic.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
M
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was especially helpful. Very friendly. The only downside was the hotel wasn't close to shopping however they have a van that will take you wherever you want.
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
Thank you for being our guest. We are happy to have provided great customer service during your stay with us. We're glad to hear you were able to utilize our complimentary shuttle service. We hope to see you again soon.
Other trip Jun 9, 2014
Jan
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice, but the room we had was too small for 4 people, Hotel staff was very friendly and accomidating.
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
Thank you for the feedback. I'm sorry to hear the room felt small for your party of 4 people. We appreciate the kind remarks about our staff and hope you will come back and see us in the future.
Other trip Jun 6, 2014
swanny4
US
5.0 / 5Outstanding
"Clean and modern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love a modern hotel with a comfortable bed!! I wish I had stayed longer!
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
We wish you could have stayed longer too! It was a pleasure having you as our guest and we are thrilled to see you enjoyed your stay with us. Please come back soon!
Other trip Jun 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, perfect location!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed at this hotel for 1 night last weekend. The staff was very attentive and the room were clean and comfortable. The hotel has beautiful views, breakfast is not the most impressive, but good enough to start the day....
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
Thank you for the great feedback! We are so pleased to be a part of your weekend getaway. We're glad you enjoyed your stay and we hope to see you again in the future!
Other trip Jun 1, 2014
Tica
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was difficult to find in the dark given Sedona's light ordinance. The signage could be better. Our thanks to James, our shuttle driver. He was a huge help and even gave us a recommendation for a fabulous dinner. A great service!!
Genuine Hotels.com guest review
2 night trip May 19, 2014
Tania Gaiesky-Blixrud
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extra comfortable beds, convenient location. Shuttle always used for trips to town. Friend staff. Awesome Red rock views from most rooms. Trails close by. A go to place for me next time because of their excellent service.
Genuine Hotels.com guest review
1 night family trip May 12, 2014
Debbie
US
5.0 / 5Outstanding
"In The Heart of Sedona"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice and clean hotel, pet friendly and reasonably priced for Sedona. Best complimentary breakfast ever!
Genuine Expedia guest review
Other trip May 23, 2014
Kamil
US
4.0 / 5Excellent
"Sedona two"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location and surroundings. Views are increadable Would recommend to anyone
Genuine Expedia guest review
Other trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Much better than expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is not your normal Best Western. The views were fantastic - ask for a room on the East side. There is great single track bike riding right from the property and the breakfasts were great. I would go back in a minute! The hotel staff was extrememly helpful.
Genuine Hotels.com guest review
2 night trip with friends May 9, 2014
Kim
US
3.0 / 5Good
"Sedona hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We stayed one night here on 04/11/2014. First of all, there are 2 Best Western hotels in Sedona, and I made the reservation here in error. The other one is in a better location for walking to shops and dining. Situated on a steep hill, we had to walk down (and back up) 2 flights of stairs outside to get to our room. The room was ok - nothing special. Breakfast included in room rate was buffet typical of this type of hotel.
Genuine Expedia guest review
Other trip May 12, 2014
Connie
US
4.0 / 5Excellent
"Some rooms have beautiful views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms on the "terrace" have amazing views. Best to go for the third floor on terrace side. We had the bottom floor, but even that has good views.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
3.0 / 5Good
"Weekday stay at the Best Western"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pros: The room was clean, the service was satisfactory, the staff was very nice, close to local amenities. Cons: Room decor was very basic, shampoo and conditioner was not restocked (which we did not necessarily mind since we brought our own), did not have the view we expected as it was blocked.
Genuine Hotels.com guest review
2 night trip Apr 23, 2014
Ty
US
5.0 / 5Outstanding
"Desert Find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our family of 12 stayed here for two nights. The employees could not have been more friendly or more helpful. It was always "what can we do for you". I read a review stating if you weren't on the top floor you were screwed. WRONG!!! We were in rooms 116 to 118 and the views were great and there are tables to sit in to enjoy the views outside your door. Yes, the higher rooms have a better view but I didn't see any rooms with only a parking lot view. The hot breakfast was as complete as you could ask for at a "breakfast included" hotel. There were food choices for every diet and service was given with a big smile!!! We will be back!
Genuine Expedia guest review
Other trip Apr 25, 2014
sunset chaser
US
4.0 / 5Excellent
"Nice, clean property!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The check in staff was very friendly. I requested a roll away bed, which was already in the room. Room was clean and fairly comfortable. Location is easy to find. Breakfast was good and filling and the staff there were great! It would be a great place for a family. Has a nice little pool. Quick drive to parking lot for Devil's Bridge hike!
Genuine Expedia guest review
Response by Best Western Plus Inn of Sedona
We are so pleased to see you enjoyed your stay with us. Thank you for the great review. We're proud to have provided you with excellent customer service. Please come back and see us again soon!
Other trip Apr 13, 2014
MaryMomin SD
US
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