All hotels in Frankfurt, Germany
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 514 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    3.9
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4.0 / 5Excellent
"Great trip gone wrong"
Our room was broken into and technology was stolen. While the hotel was sympathetic, to date we have not received any communication from the insurance or manager.
Genuine Hotels.com guest review
2 night family trip Jun 26, 2015
Mary
US
5.0 / 5Outstanding
"Perfect Location. Great Service."
Very nice hotel right in the heart of Frankfurt. Staff was incredible, and the room was spotless and very comfortable. Room service was quick and delicious. I will definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Jun 20, 2015
James
US
5.0 / 5Outstanding
"a good stay"
a very pleasant stay with good service overall. hotel was convenient as it was right next to the train station and the neighborhood was OK, though not great - a step up from the neighborhoods you usually find by train stations
Genuine Hotels.com guest review
1 night romance trip Jun 3, 2015
Mark
US
3.0 / 5Good
"Great hotel,,,,, seedy neighborhood!!!"
Staff at this hotel was helpful and considerate,,,, very friendly. Breakfast was excellent. Certainly the hotel is super-convenient to the RR station, however, the neighborhood around the hotel and station is deplorable. So much dirt, trash and seedy people make the entire scene very uncomfortable. All it would take is a concentrated effort on the part of the city to make things right. The hotel would then be something the city could be proud of.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
jack
US
5.0 / 5Outstanding
"Hotel needs to be picked up and moved"
Hotel was lovely. Room clean and breakfast AMAZING! The only downside was the neighborhood. Bums,beggers, and drunks all around, as the hotel is across the street from central railway. Very unsafe feeling once out of hotel.
Genuine Hotels.com guest review
3 night trip May 23, 2015
Liann
US
4.0 / 5Excellent
"frankfurt hotel"
dinner menu was the same for all the days of the stay
Genuine Hotels.com guest review
3 night romance trip Apr 25, 2015
michael
US
5.0 / 5Outstanding
"Great hotel, great location"
looked as if hotel was recently remodeled. Very, very nice. Excellent, friendly staff
Genuine Hotels.com guest review
2 night romance trip May 14, 2015
joe
US
3.0 / 5Good
"Short stay in Frankfurt"
The hotel is right by the central train station. It is clean and breakfast is fine. But the hotel and especially the furniture need a serious upgrade. This is not a 5 star facility. 4 would be generous (3.5 is more like it).
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
A Traveler
US
4.0 / 5Excellent
Room was good, access to train station was excellent. Really good breakfast!
Genuine Expedia guest review
Other trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Very comfortable and quiet"
Very comfortable 5 star hotel. Right next to the train station. Walking distance to a lot of sights and tourist spots.
Genuine Expedia guest review
Other trip Apr 7, 2015
Jay
US
5.0 / 5Outstanding
"Great hotel at hauptbahnhof"
Very good hotel, spacious room, clean, quiet, and nespresso available!!!!! Also very good breakfastand restaurant, just in front of central station, good to use the trains... Nice sauna. Everything very comfortable!
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
"Good enough....."
Good place for a quick business trip. Conveniently next to the main station. Other than that not the greatest neighborhood to be around. Sticky steps is right around the corner.
Genuine Hotels.com guest review
5 night business trip Mar 18, 2015
Anthony
US
4.0 / 5Excellent
Very good. Staff was nice. Would stay again. I am finished
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel North exit of Train Station"
Good experience. Speedy check in. Good selection at breakfast.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel full of traditional European charm."
Great staff very helpful attentive friendly. Great traditional European hotel ,resturant was excellent great food and service with highest quality food and extras. I will definitely stay there again. It was good having the train station across the street so easy to get from hotel everywhere.
Genuine Hotels.com guest review
3 night business trip Feb 20, 2015
marcus
US
4.0 / 5Excellent
"Very nice hotel in a good location."
We enjoyed our stay at the Steigenberger Metropolitan. It is located right next to the main train station so is very convenient. It's about a 15-20 minute walk to the downtown area. Since it is next to the train station, there are a lot of people milling about, but my wife and I didn't feel uncomfortable at any point, maybe because were from New York City. The hotel itself was very nice. The room was pretty roomy by European standards and the bathroom was very nice. There was a night club in the back so if I were to return, I would ask for a room facing the front of the building. The staff was supper friendly and helpful. They also had a great complimentary breakfast. Better than a lot of the breakfasts I've had to pay for at hotels. There is no pool, but there is an exercise room and a very nice Finnish sauna which we partook of on several of the evenings. There was free Internet which was quite fast and we had no problem with connectivity on any of our devices. Our only complaint was that the bed, while nice and big, was a bit of a trampoline, and the pillows were way too soft for us. We probably should have checked if they had firmer pillows.
Genuine Expedia guest review
Other trip Feb 24, 2015
Roman
US
4.0 / 5Excellent
"Very nice property"
Great location across from the main train station. Really good breakfast with large area and plenty of tables. Wifi worked well for the most part.
Genuine Hotels.com guest review
3 night business trip Feb 1, 2015
Brian
US
5.0 / 5Outstanding
"Grand hotel close to the train station"
Beautiful hotel located right outside the train station door. The room was modern,yet cozy. The staff went out of their way to be friendly and helpful. One of the best breakfast buffets in Germany. I would stay there again and recommend it.
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommended!!!"
The hotel is in excellent condition. The service from the desk is outstanding. Definitely will stay again.
Genuine Hotels.com guest review
1 night business trip Jan 3, 2015
Gadi
US
2.0 / 5Fair
"Not sure we will stay here again!!!"
The carpet was very thin, dirty and had cigarette burns on it! We could not get the room WARM enough. Really did think a 5 star hotel would have wash cloths in the room. The "perfume" on the bath products was so offensive we could not use them. Breakfast, however, was very nice. Service was good.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Frederick
US
5.0 / 5Outstanding
"Oasis next to Hauptbahnhof"
This hotel is conveniently located right next to Hauptbahnhof. The hotel is beautiful inside and the service was stellar (friendly and thorough). WiFi and breakfast were included with my hotel room rate. WiFi worked great and breakfast was excellent. I was in Germany for 2 weeks in 5 cities and this hotel was the highlight of my hotel stays.
Genuine Hotels.com guest review
3 night business trip Dec 5, 2014
Jeff
US
4.0 / 5Excellent
"Steigeneberger Review"
For me, Frankfurt is more of a transit location than a destination. If passing through Frankfurt, the Steigneberger is hard to beat. It's pricey on weekdays, especially if there is a trade fair in town. However, on Friday through Sunday nights, I have gotten rates for around 130 US dollars (breakfast and wifi included). For a real 4 star hotel in Europe, that is a great deal. Location, room quality, service and staff are all first rate. If I have a flight leaving in the morning, I prefer this hotel to those out near the airport. Just walk across the street to the train station and you are at the airport in 12 minutes. If you find yourself in Frankfurt on a weekend night, the Steigenberger is a very nice hotel at a very reasonable rate. Highly recommended.
Genuine Hotels.com guest review
3 night business trip Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very convenient"
I love this place, very convenient and great breakfast included.
Genuine Expedia guest review
Other trip Dec 8, 2014
owen
US
5.0 / 5Outstanding
"Nice hotel and right next to train station."
Definite 4 star hotel. Only 2 things I didn't like: lousy pillows, and lousy air conditioning. Wonderful included breakfast; very nice staff.
Genuine Expedia guest review
Other trip Oct 8, 2014
larry
US
3.0 / 5Good
"Great location for the main station"
This hotel is literally across the street from frankfurt main, but it's small. The building is old and has great structure to it but the rooms are tiny. I can't imagine how two people could comfortably fit in one room, maybe i was in a smaller room (booked superior king) the doors are thin so you hear everything but I was on the interior side of hotel, so did not hear any street noise but could hear when people were walking up and down the hallways.
Genuine Expedia guest review
Other trip Sep 14, 2014
stacey
US
4.0 / 5Excellent
Great hotel for stopover on the way to Italy from west coast.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"First time to Frankfurt Germany"
The location was ideal for our 4 day, 3 night stay - close to transportation, in walking distance to the river and museums. The accommodations were clean and comfortable. The staff was pleasant and very responsive to our requests.
Genuine Expedia guest review
Other trip Aug 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Fabulous Hotel"
My hubby and I had a fabulously amazing two nights.
Genuine Expedia guest review
Other trip Jul 30, 2014
D & N
US
5.0 / 5Outstanding
"Great location close to the train station and Old"
Best breakfast of my 10 day stay in Germany! Great place, location, facility and staff!
Genuine Expedia guest review
Other trip Jun 15, 2014
Marge
US
5.0 / 5Outstanding
"Best Stay of our trip"
We started and ended our 6 night trip thru Germany at the Steigenberger Metro and we were so happy to return there for our last night. First the bad part, the location, it is very near the Red Light District which attracts an undesirable crowd, but they don't come near the hotel area. The good thing about the location is that it is also right across the street from the train station and close to the autobahns. Now the good elements. The Staff was super, very accommodating and extremely friendly. My 80 year old father in law had some wonderful conversations with the staff. The rooms were very comfortable and modern, beds and pillows were great. Breakfast was ok but the dinners were fantastic and not crowded. We really enjoyed our three nights here and would definitely recommend it.
Genuine Hotels.com guest review
1 night family trip May 16, 2014
Steigenberger Metro
US
4.0 / 5Excellent
"Great Central Hotel"
Beautiful hotel, clean and very good staff. Next to train station.
Genuine Hotels.com guest review
1 night business trip May 15, 2014
AB
US
5.0 / 5Outstanding
Great Hotel, Great Location, Great Breakfast
Genuine Hotels.com guest review
3 night trip with friends Jan 14, 2014
Fikret
US
5.0 / 5Outstanding
"Good Hotel - Responsive Service"
We enjoyed the hotel a lot. We were allowed to check in early in the morning after a long travel to get there, which was wonderful. We did have trouble for a few hours connecting to the internet. The internet was eventually fixed, but our room simply didn't have any connection. After a few hours of communicating with the front desk about the situation, they kindly upgraded us to a suite. I thought it was great customer service and appreciated their thoughtfulness. Also, the fitness room was quite big, for a European hotel and the buffet breakfast was impressive as well. The location was great, with the train station across the street and an easy walk to the old part of Frankfurt. Overall, in a crowded market of nice hotels in Frankfurt to choose from, this one turned out to be a good choice because of the customer service. I'd stay here again.
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great central hotel"
1 minute walk from central rail station. Staff was fluent in English. Hotel is close all bus, streetcar and subway lines. Clean, comfortable rooms with a superb breakfast included in the rate. Would definitely stay here again when in Frankfurt.
Genuine Hotels.com guest review
2 night trip Dec 20, 2013
HMF
US
4.0 / 5Excellent
"Good location"
I chose this hotel for its location by the train station. It was your run of the mill hotel, with nothing that really stood out. The wi-fi was fast, and the staff friendly, but the breakfast selection wasn't fantastic. If I had to stay near the train station again, I'd choose this place, else, I'd look around for somewhere closer to the city center.
Genuine Hotels.com guest review
2 night trip Nov 16, 2013
Ryan M
US
4.0 / 5Excellent
"Great place for business traveller"
i'm pretty picky about hotels, but this place is great. nice rooms of good size for Europe. Very convenient as it is immediately next to the main train station. Nice restaurant for dinner and breakfast, good bar, internet included. I will probably always stay here when i'm in Frankfurt.
Genuine Hotels.com guest review
2 night trip Nov 6, 2013
A Traveler
US
5.0 / 5Outstanding
"GREAT LOCATION"
This is a 5 star hotel and is in a great location
Genuine Hotels.com guest review
1 night family trip Sep 28, 2013
Jim
US
5.0 / 5Outstanding
Fantastic hotel. Located across the street from the main train station. Only problem was that the A/C did not work well.
Genuine Hotels.com guest review
1 night family trip Sep 29, 2013
Jim
US
5.0 / 5Outstanding
"Convienent to main train station"
Nice Hotel with friendly helpful staff and right across the street from the main train station making it easy for train trips etc.
Genuine Hotels.com guest review
2 night trip with friends Sep 29, 2013
Bob Franklin
US
4.0 / 5Excellent
"Close to train station"
Convenient for train arrival, departure. Would pick a different area to stay if I were enjoying Frankfurt. This is a more colorful part of time, namely Red, like "Red Light District". Hotel is nice, room is clean and good size. A short walk under the streets to the hotel. (Don't go up to the streets to get to this hotel), use the underground system from trains to the other streets.
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
3.0 / 5Good
"Ok hotel"
Stayed there because of proximity to train and bus station. Area not very nice and would have stayed elsewhere if I realized I would be taking taxi to airport. Room was ok, very masculine, business-like place.
Genuine Expedia guest review
Other trip Sep 27, 2013
coda
US
3.0 / 5Good
Convenient situation next to the train station (easy access from the airport) and to the exhibition center, but on the other hand with the unpleasant surroundings of a train station. Frankfurt is not a nice city anyway. A walking distance from the old city and a brand new shopping mall. If tired, the trams will bring you back next to the hotel. Personnel at reception desk is helpful and of good advice. Breakfast is ok, dinner is average. Will rate this hotel as a 4 stars rather than 5.
Genuine Venere guest review
Other trip Sep 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent"
Loved this hotel. It is conveniently located right at the exit of the main train station from the airport so it is easily accessible by travelers with an overnight stay. The hotel staff were top notch, very helpful and courteous. The standard queen bed room was perfect. Had all the amenities needed. They even have a travel power adapter available at request. Free wifi and all the good stuff. The free breakfast was pretty good as well. The only thing about it is that it is a 15 to 20 minute walk from the main attraction in Frankfurt and you will have to pass through the red light district to get there, but for us we didn't have a problem walking at night.
Genuine Hotels.com guest review
1 night trip Aug 24, 2013
Jad
US
3.0 / 5Good
"Old room with a new bathroom"
The room itself is old, but the bathroom is new. The breakfast was excellent with smoked salmon and other goodies.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
HW
US
5.0 / 5Outstanding
"Good"
It is a good hotel, except for the 8 steps one has to climb up with luggage to reach the reception (porters are only rarely available).
Genuine Hotels.com guest review
1 night trip Aug 11, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient"
Overall, I give this hotel good ratings. It's right across the street from the Hauptbahnhof and within walking distance to everywhere else in the city proper. I was expecting a higher-end experience with the room given the amount of money it costs. The Steigenberger Frankfurter Hof is a lot more posh than this lower-end version if you really want top quality.
Genuine Hotels.com guest review
1 night trip Jul 29, 2013
BRMM
US
5.0 / 5Outstanding
Great, will stay again.
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
A Traveler
US
5.0 / 5Outstanding
"A top choice in Frankfurt"
This fine hotel is located across the street and only a few steps away from the Frankfurt train station. It was a perfect choice for us. We arrived at 10:30 and needed to check luggage before continuing a tour of Heidelberg. The hotel had our room ready for us already. The room was large and attractive. For the first time in Germany, we had a queen bed with no crack in the middle. (Often they just push 2 twins together.) Wi-Fi and a very nice full buffet breakfast buffet are included in the price. We felt safe and comfortable and were conveniently situated for walking through Frankfurt or taking the train.
Genuine Expedia guest review
Other trip Jul 9, 2013
RG
US
4.0 / 5Excellent
"close to train station"
The people at the Steigenberger were wonderful. Very helpful and knowledgeable about the city and surrounding country side. Also very courteous and friendly. The hotel's location next to the train station made it very convenient for our day trips to Koblenz and Heidelberg, both of which were beautiful cities to visit. The location was also a negative because the area around the train staion is not the greatest. If you exit by platform 24, you just have to cross the street to get to the hotel, and this was fine for two women traveling together. It was also easy to get around the city from this location. The breakfast at the hotel was wonderful. Great stay.
Genuine Hotels.com guest review
3 night trip May 3, 2013
Tutu
US
4.0 / 5Excellent
the front desk was very helpful and professional. I used many amenities...sauna, printer, gym and solarium and appreciated their help. The wifi was above average and it was difficult to print, so not that fab for business. But again, the front desk was extremely helpful.
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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