Great Hotel, Great Location, Great BreakfastGenuine Hotels.com guest review
"Good Hotel - Responsive Service"
We enjoyed the hotel a lot. We were allowed to check in early in the morning after a long travel to get there, which was wonderful. We did have trouble for a few hours connecting to the internet. The internet was eventually fixed, but our room simply didn't have any connection. After a few hours of communicating with the front desk about the situation, […] they kindly upgraded us to a suite. I thought it was great customer service and appreciated their thoughtfulness. Also, the fitness room was quite big, for a European hotel and the buffet breakfast was impressive as well. The location was great, with the train station across the street and an easy walk to the old part of Frankfurt. Overall, in a crowded market of nice hotels in Frankfurt to choose from, this one turned out to be a good choice because of the customer service. I'd stay here again. Read moreGenuine Hotels.com guest review
"Great central hotel"
1 minute walk from central rail station. Staff was fluent in English. Hotel is close all bus, streetcar and subway lines. Clean, comfortable rooms with a superb breakfast included in the rate. Would definitely stay here again when in Frankfurt.Genuine Hotels.com guest review
I chose this hotel for its location by the train station. It was your run of the mill hotel, with nothing that really stood out. The wi-fi was fast, and the staff friendly, but the breakfast selection wasn't fantastic. If I had to stay near the train station again, I'd choose this place, else, I'd look around for somewhere closer to the city center […] . Read moreGenuine Hotels.com guest review
"Great place for business traveller"
i'm pretty picky about hotels, but this place is great. nice rooms of good size for Europe. Very convenient as it is immediately next to the main train station. Nice restaurant for dinner and breakfast, good bar, internet included. I will probably always stay here when i'm in Frankfurt.Genuine Hotels.com guest review
This is a 5 star hotel and is in a great locationGenuine Hotels.com guest review
Fantastic hotel. Located across the street from the main train station. Only problem was that the A/C did not work well.Genuine Hotels.com guest review
"Convienent to main train station"
Nice Hotel with friendly helpful staff and right across the street from the main train station making it easy for train trips etc.Genuine Hotels.com guest review
"Close to train station"
Convenient for train arrival, departure. Would pick a different area to stay if I were enjoying Frankfurt. This is a more colorful part of time, namely Red, like "Red Light District". Hotel is nice, room is clean and good size. A short walk under the streets to the hotel. (Don't go up to the streets to get to this hotel), use the underground system […] from trains to the other streets. Read moreGenuine Expedia guest review
Stayed there because of proximity to train and bus station. Area not very nice and would have stayed elsewhere if I realized I would be taking taxi to airport. Room was ok, very masculine, business-like place.Genuine Expedia guest review
Loved this hotel. It is conveniently located right at the exit of the main train station from the airport so it is easily accessible by travelers with an overnight stay. The hotel staff were top notch, very helpful and courteous. The standard queen bed room was perfect. Had all the amenities needed. They even have a travel power adapter available at […] request. Free wifi and all the good stuff. The free breakfast was pretty good as well. The only thing about it is that it is a 15 to 20 minute walk from the main attraction in Frankfurt and you will have to pass through the red light district to get there, but for us we didn't have a problem walking at night. Read moreGenuine Hotels.com guest review
"Old room with a new bathroom"
The room itself is old, but the bathroom is new. The breakfast was excellent with smoked salmon and other goodies.Genuine Hotels.com guest review
It is a good hotel, except for the 8 steps one has to climb up with luggage to reach the reception (porters are only rarely available).Genuine Hotels.com guest review
Overall, I give this hotel good ratings. It's right across the street from the Hauptbahnhof and within walking distance to everywhere else in the city proper. I was expecting a higher-end experience with the room given the amount of money it costs. The Steigenberger Frankfurter Hof is a lot more posh than this lower-end version if you really want top […] quality. Read moreGenuine Hotels.com guest review
Great, will stay again.Genuine Hotels.com guest review
"A top choice in Frankfurt"
This fine hotel is located across the street and only a few steps away from the Frankfurt train station. It was a perfect choice for us. We arrived at 10:30 and needed to check luggage before continuing a tour of Heidelberg. The hotel had our room ready for us already. The room was large and attractive. For the first time in Germany, we had a queen […] bed with no crack in the middle. (Often they just push 2 twins together.) Wi-Fi and a very nice full buffet breakfast buffet are included in the price. We felt safe and comfortable and were conveniently situated for walking through Frankfurt or taking the train. Read moreGenuine Expedia guest review
"close to train station"
The people at the Steigenberger were wonderful. Very helpful and knowledgeable about the city and surrounding country side. Also very courteous and friendly. The hotel's location next to the train station made it very convenient for our day trips to Koblenz and Heidelberg, both of which were beautiful cities to visit. The location was also a negative […] because the area around the train staion is not the greatest. If you exit by platform 24, you just have to cross the street to get to the hotel, and this was fine for two women traveling together. It was also easy to get around the city from this location. The breakfast at the hotel was wonderful. Great stay. Read moreGenuine Hotels.com guest review
the front desk was very helpful and professional. I used many amenities...sauna, printer, gym and solarium and appreciated their help. The wifi was above average and it was difficult to print, so not that fab for business. But again, the front desk was extremely helpful.Genuine Hotels.com guest review
"Fantastic hotel at a great location"
This is a great hotel. It's beautiful and clean, across the street from the main train station, and a short walk from downtown. The rooms are big and comfortable. One minor complaint is that I could use the wifi in my room with only two devices, and I had three (laptop, tablet and phone). Highly recommended.Genuine Expedia guest review
"A really nice place"
Due to train trouble I ended up getting to the hotel very late 3:30 AM and was only able to stay for a grand total of 5 hours. That having been said, I found it to be a very nice hotel and specifically the shower is amazing!! The shower head was one of those gentle rain shower types, only the water pressure was cranked up to 11 and the result was it […] exfoliates while it rinses! The breakfast was good but had a limited selection. The location was perfect for me because I had catch a flight at Frankfurt flughafen (airport), and all I had to do was cross the street and get onto a train which leaves every 15 minutes in the morning. I would stay here again without hesitation. Read moreGenuine Hotels.com guest review
Great location, right across the street from train station. Room size is really small but well equipped. Fitness room is outdated and dark. However, great staff.Genuine Expedia guest review
Very goodGenuine Hotels.com guest review
"Decent hote, good location"
I stayed here during my yearly attendance of a trade fair at the Frankfurt Messe. This is a good location only being a about a 15 minute walk from the Messe, Of course the rates are expensive whenever a large trade fair comes to town. Overall the room was decent, not huge but typical for European rooms. My only complaint was that the free wifi in the […] room repeatedly dropped off for long periods of time and then would come back on. It was not a consistent connection and although I asked at the front desk, they told me it must be my PC as nobody else complained. Yeah right. Regardless, this place was good and I would probably stay here again. Read moreGenuine Hotels.com guest review
"Good for business travelers"
Good location People who needs train travel can benefit of location Clean rooms. Good breakfast For a location ...quiet rooms.Genuine Expedia guest review
"close to main rail station"
Steinberger hotels have good reputation. This hotel had Steinberger like service but the hotel was not as luxurious as e.g. the Steinberger Herrenhof in Vienna, prob. owing to its location near the main railway station. But that location and its proximity to ther River etc. are the main reason to stay there. The eighborhood is not great but that is […] typical for railway staions so I did not expect any better. Read moreGenuine Hotels.com guest review
Everything was great except one thing: Wifi password kept changing all the time. That might bother some people who are on a business trip.Genuine Hotels.com guest review
"All-round excellent Frankfurt hotel"
The room was not very large, but was very well arranged so that it was quite comfortable. It was nice having both a bathtub and shower in the bathroom, and the make-up mirror was a plus. The staff were professional, welcoming and helpful. The hotel is very conveniently located next to the train station, and within walking distance of all the sights […] we wanted to visit in the city. Transportation to any place in the area is available at the train station. We never heard noise from the train station despite being so close. The breakfast was excellent and was included in the price of the room. The price was excellent for the quality. Read moreGenuine Expedia guest review
"Really nice hotel, a couple things to be aware of"
The hotel is secure, clean, in really good condition throughout. The rooms are clean, modern, well dressed. The room had some nice touches such as a bathrobe, slippers and an umbrella. I did not try any food at the hotel but the breakfast looked decent. Nice lobby w/big leather chairs and a bar. Conveniently located across the street from the main train […] station but not convenient to much else. The bad news, especially for a business traveler, the WIFI is terrible. At times it would not even connect hardwired. Also, everytime you reconnect you have to enter your credentials so make sure not to lose the little paper they give you at the reception desk with the login and password. It was nearly impossible to get any work done and communicate via skype. Lastly, the area is known as the Financial District but they dont tell you it turns into the Red Light District at night. just beware, it can be sketchy at night. Read moreGenuine Expedia guest review
"Easy access to Train and short walk to old city"
We enjoyed our stay. From meeting the young man at registration who was most helpful with directions and suggestions, to the Sunday morning breakfast that started off our travel with a great meal.Genuine Hotels.com guest review
It is a great and clean hotel with very helpful staff and wonderful breakfast. Parking is a problem due to the number of spaces available (only 7 spots for a hotel this size). It was a great stay and we will stay there again.Genuine Hotels.com guest review
"I'll stay here again"
I enjoyed my stay here very much. It's very convenient to the main train station, and there is a certain grittiness in the neighborhood that goes with that. I was surprised that there was no coffee service in the room... that's the first hotel that didn't provide coffee. Nevertheless, I recommend the hotel, the room was great, the breakfast was great, […] and I will stay here again when I come back to Frankfurt. Read moreGenuine Hotels.com guest review
"Good business hotel near Frankfurt train station"
Excellent staff, good hotel building, excellent breakfast buffet, very convenient for travel as the hotel is right opposite the train station, but the surrounding area of the hotel is rather rough (depending upon which direction you walk).Genuine Expedia guest review
"Convenient location with very nice rooms"
Absolutely no complaints about are stay. Clean, well maintained rooms, short walk to shopping and restaurants, across the street from the train station. Parking was somewhat expensive.Genuine Hotels.com guest review
"Great hotel right next to HBF"
This hotel doesn't look like much from the outside, and one might be concerned as it's right next to the train station next to lots of sketchy stuff. But this hotel is lovely, modern, and clean on the inside. Just what one would expect from Steigenberger chain. I'll be back anytime I'm in Frankfurt and need a quick access to the station.Genuine Expedia guest review
"One of the best deals right in the city center"
This must be one of the best deals right in the city (2 min. from the main train station). The hotel is very clean, stylish, professional and the rooms are small but functional, modern and very comfortable. But what makes this hotel the complete 'package' is the quality and friendliness of the staff. Very professional, helpful, non-intrusive. So, whether […] you are staying as a couple or family for a short vacation trip or as a business traveller, the price-value ratio is superb. We stayed there several times already and could not find any negative aspect and we are very, very picky and have stayed in many 4 and 5-start hotels around the world. Read moreGenuine Expedia guest review
"Nice hotel, great location"
The hotel was very nice. The staff was very helpful and friendly. The morning buffet was very good. The only reason I didn't give all 5's is because there are many steps going up the front to the entrance with no ramps or bellman to help with the luggage. A disappointment for a 5 star hotel. But it was right across the street from the train station […] and located in a historical section of the city. Read moreGenuine Expedia guest review
Overall experience was just so so. The only problem was the air condition was very noisy . I thought it was just my room but the staff said every room is the same and they could not do anything to it. The nights I stayed were at high room rate. I expected better quality because it cost me the most during my 17 days, 3 countries trip including Switzerland […] where everything is expensive! Read moreGenuine Hotels.com guest review
"Fantastic hotel and location"
A beautiful hotel right across the street from the main strain station (use the exit off track 24, and walk across the street). Friendly staff. I used the train to get to the airport, and to visit the Rhine for a day trip. Breakfast (which was included with my reservation) was OK, but no hot food... it's a "Continental breakfast"... but good. WiFi was […] very strong in my room (the best of any hotel I've stayed at in Germany). Room was large, comfortable, and spotless. Great hotel to stay in if you are using Frankfurt as your first or last stop in Germany from the USA due to easy train access to Rhine, Nuremburg, Munich, etc. I saw write ups that the red light district is nearby, but I felt very safe even when coming back to the hotel in the late evening. The red light district is on the other side of the train station. Highly recommend this hotel! Read moreGenuine Expedia guest review
"One night stay"
Very nice hotel close to the train station. Clean room and nice bathroom. Our room was very quiet, The breakfast buffet was one of the best I have experienced in Europe.Genuine Hotels.com guest review
"Great hotel near major metro station"
We loved this hotel. Beds and pillows are very comfortable, the dining room serves delicious food, and there is a nice bar area (where guests receive a free glass of sparkling wine). Although it is right next to the train station, which at first concerned us (noise/grunge issues), it actually turned out to be a great location. There is also a major […] subway station on the same block, and there are many other hotels in the vicinity. We would absolutely stay here again. Read moreGenuine Hotels.com guest review
"Nice breakfast but too pricy....................."
Nice B/F everything is good and very supreme service of hotel staffs. The only reason that I wouldn't recommend to anyone else is because of the price is too pricy.................................Genuine Expedia guest review
Excellent hotel, in front of the main train station. Rooms a little small, but they are nice. Free WiFi, parking is additional at Euro 16.00Genuine Hotels.com guest review
Usually, the neighborhood next to the train station is a bit on the down-side. Not a problem here, as the hotel is about 80' feet from the side door of the station...and the bus routes...also walking distance from the better shopping area. Hotel provided good service, free internet, and breakfast.Genuine Hotels.com guest review
"Great place for overnight stay"
I stayed overnight for a layover and was very satisfied with the service I received. Getting to the hotel is a breeze from Frankfurt airport. It's the third stop on the S line from the airport, which is about an 8-10 minute ride. From there, the hotel is literally opposite the Hauptbahhof station. Upon arrival at the hotel, I received an upgrade to […] the suite which was appreciated. Extremely comfortable bed and the down comforter and pillows were a blessing after a hectic trip and a morning flight the next day. Modern bathroom fittings and very spacious furnishings. The included breakfast was very filling, with a wide array of pastries fruits, juices and the staples like scrambled eggs, etc. My only negative feedback would be towards not having a ramp at the entrance of the hotel and when I arrived at night, I had to lug the bags up the 5-6 stairs to enter. In the morning, the doorman duly helped out. Overall, for a decent price I got the service I expected. Read moreGenuine Expedia guest review
Perfect location, very nice staff, excellent room service and food. Also, they allowed me a very early check-in without questions asked. Overall, a perfect stay!Genuine Hotels.com guest review
"Steigenberger Met. at Frankfurt Central Train Stn."
Right across the train station - great location. In the evening, neighborhood becomes desolate, a bit seedy but not unsafe. Biggest problem is no control for AC. You can adjust thermostat all you want but does not do anything. Don't book if you expect warm weather. Open window makes the room very noisy if facing the train station. Check in person was […] efficient but not very helpful. There are lots of restaurant nearby including in the station but she advised that nothing s nearby and I should eat at the hotel restaurant, which is rather pricey and dull. Read moreGenuine Hotels.com guest review
This is a very nice medium-sized hotel just across the street from the Hauptbanhof. A quick S-Bahn ride from the airport, and you are there. Excellent location for taking public transportation to anywhere in Frankfurt, or getting a taxi. The staff were friendly and helpful. My room was a superior single -- nice size for a single, clean and quiet. Excellent […] breakfast. Read moreGenuine Expedia guest review
hotel staff where fantastic, very attentive and great location.Genuine Hotels.com guest review
Having to wait almost 2 hours for our meals in the dining room after being stranded with Lufthansa strike did not impress us at all.To be told they had problems with staff and the manager having to cook seems very poor structures. The area around the hotel is very dirty with much alcohol being drunk but the location is great to catch a train to airport. […] Dont think I would stay here again Read moreGenuine Hotels.com guest review
"Lovely for exploring Frankfurt"
Easy to get to using the train- come out to the left of the train station and bam- it's there! It earns its 5* rating well, as couldn't fault the hotel. Possibly a little lower on the breakfast service side- the wait for my eggs was too long considering my other half had finished theirs by the time mine came, but a tiny tiny gripe considering the excellent […] service otherwise. Location is great. Tube and trains next door, trams up the road. Ten minute walk to the Main Tower and other attractions. Gave 4/5 for location as it does sit opposite their red light district, which walking through at night left us feeling very nervous (unlike Amsterdam or our own Soho!) anyway, don't hesitate recommending this hotel to anyone wanting to explore frankfurt. Read moreGenuine Hotels.com guest review
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