"Rev. and Mrs. Cliff ( and Wanda) Gravitt"
We were disappointed that when we booked our reservation we specifically asked for a non smoking room on the first floor. We were told that that was no problem and that would be fine. we even got our email back giving us notification of the reservation. But when we got to the hotel we were told that there were no rooms available except for one handicapped […] room on the second floor. the handicapped room bathroom was horrible. It looked like people had peed all over the insides of the bath tub. We would not even dared to use it. The bathroom floor was also so very sticky, we were afraid to take our shoes off to even use the bathroom. The beds were comfortable and clean and that part of the room was clean. The breakfast was a huge disappointment. The staff was very friendly and nice at both check in and check out. We realize there was a OU- Texas Game going on Saturday. But we did expect to get what we paid for and the quality. It is was very late by the time we got to the hotel; but we were so tired we did not want to try that late at night find somewhere else to go to, so we just put up with it and then showered and cleaned the next day at families place. But again we were very disappointed in the dirty bathroom and the morning breakfast. Read moreGenuine Hotels.com guest review
"Fairfield Inn Dallas Galleria review"
Great staff, rates and the hot tub and indoor pool were a nice cap off to the night. They were open until 11:00pm and there were not any kids running around. The buffet was okay as buffets go.Genuine Hotels.com guest review
Comfortable, quiet, great location. Simple, but clean, perfect for a short stay. I will stay there again the next time I am in Dallas.Genuine Hotels.com guest review
"Nice stay for the price!"
It was centrally located. We were in Texas school shopping!Genuine Hotels.com guest review
"Great Hotel. Great Location"
This Hotel was very nice. I was very impressed with the indoor swimming pool. Breakfast was great. Rooms clean. No complaints.Genuine Hotels.com guest review
"you will be taken care of"
Nice average hotel. Will get what is essential. Clean. Even saw the house maids clean the air conditioning cage from all dust. Very impressed. Price is OK.Genuine Hotels.com guest review
"Great hotel stay - excellent staff!"
Thank you so much to the two ladies working the evening of 7/18/14. These ladies were so kind and SO helpful! The hotel is in a great area and really close to everything. The price was very reasonable as well! Very clean and breakfast was decent as far as hotel breakfasts go. We will definitely consider staying here again. The only slight issue that […] we had was that the air conditioning was a little loud. Other than that, this was a near perfect stay. Read moreGenuine Hotels.com guest review
"The best trip this year."
My husband and I decided to drive to Dallas for our anniversary and do a little hanging out. The hotel staff was friendly and offered so much help with us since we were from out of town. The whole weekend was just great.Genuine Expedia guest review
Overall great. Neighbor was wonderful.Genuine Hotels.com guest review
I really enjoyed the breakfast! The sona was hot and the pool was fun. The room was pretty small though. Good location near restaurants.Genuine Hotels.com guest review
Staff very friendly and helpful. My room was very clean and comfortable.Genuine Expedia guest review
Cheap hotel. Our 3rd floor room was musty from the humidity of the wall air conditioner.Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas North by the Galleria Thank you for your comment in which you describe your experience here at our Fairfield Inn & Suites Dallas North. I hope you will accept my apology for the inconveniences you encountered. I can assure you that I have addressed this situation and this matter will be corrected. I appreciate your taking the time to let us know your concerns. Comments from our guests are important in helping us to provide the best service possible
"great stay great price"
Hotel lobby and room was nice and clean. Front desk was very friendly. Breakfast was good and hot with variety of choices.Genuine Hotels.com guest review
"Nice hotel great location"
Hotel was clean and front desk people were nice and friendly, no hidden or extra fees hotel is close to the galleria. The room looked exactly like it did on their website indoor pool and whirlpool was a plus I will definitely be staying here again!!!!Genuine Expedia guest review
"Alternate to conference hotel at much better rate"
With a late registration to a conference I couldn't get the conference hotel rate. This hotel was less than a mile away and 25% cheaper.Genuine Hotels.com guest review
"Great Deal for the rate!"
Hotel was clean, comfortable, and the staff was great. The area is also a decent area with the exception of the hotel across the street. Otherwise a good value...Genuine Hotels.com guest review
"T99 Lacrosse Showcase"
Very nice and very good staffGenuine Hotels.com guest review
"satisfied for the price"
My stay was short however i was pleased with service, the room was nice & cean. The breakfast was hot & fresh. I would recommend this hotel for a weekend stay.Genuine Hotels.com guest review
It was quiet and service spectacular! Close to Galleria without getting back onto 635.Genuine Hotels.com guest review
"Fairfield Inn & Suites Dallas North by the Galleri"
It was close to a lot of restaurants, easy to get too, nice accommodations.Genuine Expedia guest review
"Nice hotel, but nothing special"
The staff was great and the price affordable, which made our stay enjoyable. I booked the hotel because of the indoor pool and hot tub, which was hard to find in this region, and my children enjoyed playing in that. The hotel itself was average otherwise.Genuine Hotels.com guest review
Would recommend to any one! The pool was great for the kids and the breakfast was good always stocked and clean.Genuine Hotels.com guest review
Hotel was clean, friendly staff. Very comfortable bed. Only thing I didn't like was A/C took forever to cool room.Genuine Hotels.com guest review
"Perfect quick get away!"
It was wonderful. Had a great time and was a perfect way to end my birthday!Genuine Hotels.com guest review
We had a great experience here. The staff was friendy and helpful with any request we had. The beds were surprisingly comfortable! And the free breakfast was great too.Genuine Hotels.com guest review
Great place to stay. Clean, clean, clean!!! Friendly staff. We will be back!!Genuine Hotels.com guest review
overall good place to stay. would be nicer if room had a fridge and queen size beds.Genuine Hotels.com guest review
"Great room fo the price"
Overall we give it a 4 out of 5 because the room did have a funny smell but the housekeeper took care of it the following day and it was fine. The hotel staff were extremely helpful and the breakfast was FREAKING AWESOME. They had top name brands of my kids favorite cereal... The pool was a bit cold for me but the kids LOVED IT. Extremely happy with […] our stay and the staff was awesome Read moreGenuine Hotels.com guest review
Very nice employees, even though we checked in after pool closing they allowed kids to swim for a few minutes. Housekeeping was very friendly. Will stay again.Genuine Hotels.com guest review
Stayed one night with my husband and we were very happy with the hotel. The bed was comfortable, room clean, front desk friendly and great location. Pool was cold and hot tub crowded so didn't get to enjoy that part but overall would definitely stay again.Genuine Hotels.com guest review
"Awesome hotel with awesome staff!"
I had a great experience at Fairfield Inn in Dallas! They had amazing breakfast and helpful staff that did everything possible to meet my needs.Genuine Expedia guest review
All was well except I believe the toiletries were reused.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas North by the Galleria Please accept my apology for the toiletries during your recent stay here at The Fairfield Inn & Suites Dallas North. I can understand how frustrated you felt. Our mission is to Impress the Guest and in your case we failed to do that. I have used your guest comment to inform my staff the imporance of providing our guest with oustanding service. I appreciate your informing us of your concerns. We want to offer the best service possible and feedback from our guests help us to do that. Again, thank you for taking the time to write. We hope to welcome you again soon.
Even though the hotel was packed with visitors from a competition the overall stay was decent. Only issue i really have was the breakfast but besides that overall stay was goodGenuine Hotels.com guest review
rooms are not quiet - I could hear the guy next door snoring most of the night.Genuine Hotels.com guest review
very nice. i plan to return soonGenuine Hotels.com guest review
Was a nice hotel. Walls were rather thin but good breakfast , clean room, nice indoor pool. Needs a coffee maker. Great wifi signal in room.Genuine Hotels.com guest review
"Great stay, again"
This is my second stay at the Fairfield Inn And Suites North Dallas. The staff is very helpful and courteous from the check-in, to the breakfast room, to the cleaning staff. Everyone was polite and helpful. There was plenty to eat at breakfast. The indoor pool and hot tub is wonderful. The fitness room was adequate although the stationary bike was out […] of order. The area is convenient to many stores, restaurants, and activities. I highly recommend this hotel. Read moreGenuine Expedia guest review
The only thing I didn't like about it was that the indoor pool was too cold it felt that it was outside. Everything else was great.Genuine Expedia guest review
"Nice quiet hotel"
Stayed on a Saturday night , very quiet ans clean, Customer service was great, price very good for Dallas areaGenuine Expedia guest review
"indoor pool is a joke"
We called to make sure the indoor heated pool was working. They said yes. When we tries it our 1st night, it was ice cold, and we were told that yes it was open, but the heater to heat thw pool had not been working! It was waaaay too cold to swim in.Genuine Hotels.com guest review
"Excellent Place to Stay"
Excellent facility with great beds. Wonderful place to stay.Genuine Hotels.com guest review
"Will stay again. Loved indoor pool."
We thoroughly enjoyed our visit. The staff was great, the bed was comfy, the place was clean, the water was hot and the pool is indoors. My young daughters (4&9) and I enjoy ourselves each time we stay here. It kind of feels like were supposed to be here, kind of a "homey" feel. The breakfast in the morning has eggs and sausage as well as a good selection […] of other things and they keep it well stocked. We will definitely look for an opportunity to stay here yet again. Read moreGenuine Hotels.com guest review
"The girls loved the indoor pool."
We have stayed here a few times and each time we have enjoyed ourselves. The beds are comfortable, the staff is friendly the place is clean and inviting and the indoor pool is a big hit with the girls. They have an enclosed patio with tables and chairs and if the weather is decent there is a gas grill that you could even have a cook out on. We found […] it very pleasing and it had kind of a "homey" feel. In the morning they have eggs & sausage on the breakfast bar as well as yogurt, fruit and more. Since our first stay we have always looked at this place to see if it was an appropriate choice for our stays and we will definitely look forward to going back again. Read moreGenuine Hotels.com guest review
"nice location friendly staff"
Kids happy with pool and staff was friendly...best things I can say. Full size beds instead of queen. hotel in need of maintenance and repairs. pretty clean.Genuine Hotels.com guest review
We will definitely stay again. Enjoyed the friendly staff and rooms/beds comfortable. The area was quiet.Genuine Hotels.com guest review
"A Favorite Retreat Spot"
The staff was very friendly and helpful. A quiet hotel off the beaten path in Addison.Genuine Expedia guest review
"Great hotel, great location, great price!"
The room and the building in general were in top shape and very clean. The staff at the front desk were great! They even allowed a late check-out of 2 pm simply by asking. The location was perfect for me and very conveniently located by the restaurant row on Beltline. Very, very satisfied with my stay.Genuine Hotels.com guest review
"Comfy Beds, Friendly Folks"
It was great. The receptionists were both so nice. We asked about some good restaurants and got good information. The beds were sooo comfortable...or maybe we were just dog tired (haha). The room was clean and the complimentary breakfast was delicious. No complaints here.Genuine Hotels.com guest review
Daughter and I stayed at this hotel. It was very clean and safe. The staff was friendly and helpful. Thank you.Genuine Hotels.com guest review
"ok, not great"
Hotel is a bit dated. staff great. Paid for what we got. Not great value for price, ok value for priceGenuine Hotels.com guest review
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