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Ocean Maya Royale All Inclusive, Playa del Carmen

Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

All-inclusive beach resort with beach bar, near El Camaleon Golf Club

  • Free WiFi in lobby and free parking

Main amenities

  • 320 guestrooms
  • Private beach
  • 5 restaurants
  • 3 outdoor pools
  • Fitness center
  • Spa services
  • Conference center
  • Shopping center shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in the lobby
  • Air conditioning

What’s around

  • On the waterfront
  • El Camaleon Golf Club (1.8 mi / 2.8 km)
  • Tres Rios Ecopark (2.3 mi / 3.8 km)
  • Gran Coral Golf (5.8 mi / 9.4 km)
  • Maroma Beach (6.6 mi / 10.7 km)
  • Guadalupe Church (7.9 mi / 12.7 km)
Excellent4.2 / 5
  • It's a very nice hotel and the stay was great. Food, service, cleaniness and grounds were…Apr 7, 2015
  • We booked with Royal Maya for a wedding. Our stay there was very relaxed and memorable.…Jan 21, 2015
See all 206 Hotels.com reviews
From 4,284 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $122
  • Maya Deluxe Garden View Adults Only
  • Deluxe Room, Garden View
  • Honeymoon Jr Suite Adults Only
  • Maya Deluxe Ocean View
  • Privilege Junior Suite Adults Only
  • Romantic Suite

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Accessible parking

Offsite

  • Shopping center shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Ocean Maya Royale Reviews
  • Ocean Maya Playa Del Carmen
  • Ocean Maya
  • Ocean Royale Playa Del Carmen
  • El Mandarin
  • Ocean Maya Royale
  • Ocean Royale
  • Ocean Maya Royale by H10
  • Ocean Maya Royale Cancun
  • Ocean Maya Royale Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

In the hotel

Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service
  • Coffee/tea in the lobby
Things to do
  • Number of outdoor pools - 3
  • Swim-up bar
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Beach/pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2012
  • Conference space size (meters) - 187
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 32
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Wired high-speed Internet access (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Surcharges for premium food items, premium or imported alcoholic beverages, and bottled wine

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Airport transfers
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Ocean Maya Royale All Inclusive, Playa del Carmen’s small print

Also known as

  • Ocean Maya Royale Reviews
  • Ocean Maya Playa Del Carmen
  • Ocean Maya
  • Ocean Royale Playa Del Carmen
  • El Mandarin
  • Ocean Maya Royale
  • Ocean Royale
  • Ocean Maya Royale by H10
  • Ocean Maya Royale Cancun
  • Ocean Maya Royale Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Ocean Maya Royale All Inclusive, Playa del Carmen

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