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Ocean Maya Royale All Inclusive, Riviera Maya

4 stars
Carretera Federal Chetumal, km. 299Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Bar and Beverages
Bar is awesome
Cleanliness
Clean
Food
Delicious food
Beach
Reasonable beach
325See all 325 Hotels.com reviews
From 5,389 reviewsTripAdvisor Traveller Rating

Ocean Maya Royale All Inclusive, Riviera Maya

Hotel Info: ‎866-539-8117‎

from $130
  • Ocean Week Standard Room
  • Privilege Junior Suite Adults Only
  • Romantic Suite
  • Honeymoon Jr Suite Adults Only
  • Maya Deluxe Ocean View
  • Maya Deluxe Garden View Adults Only
  • Deluxe Room, Garden View
  • Privilege Honeymoon Maya Deluxe
  • Privilege Honeymoon Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service
  • Coffee/tea in the lobby
Things to do
  • Number of outdoor pools - 3
  • Swim-up bar
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2012
  • Conference space size (meters) - 187
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 32
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Ocean Maya Royale All Inclusive, Riviera Maya’s small print

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 650

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Ocean Maya Royale All Inclusive, Riviera Maya

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