"Worst hotel I have stayed at !"
This was the worst hotel I have stayed at in a very long time! There was no hot water...showers were not even lukewarm. They charge extra for everything..if you want your towels washed, there is a charge per towel, they charged to make a local call for me, they charge if you want a lock for the safe in the room. I asked for more toilet paper & it took […] 2 requests & 2 hours to get it. I called for help with my luggage & no one ever showed up. The bed & pillows were hard & uncomfortable. None of the lamps worked. Read moreGenuine Hotels.com guest review
There are many roaches and bugs in the hotel bedrooms, and they charge extra if you want them to wash the towells. The people who work in the hotel are very nice thoughGenuine Expedia guest review
"hotel is ok and two blocks from the beach."
the main office person was not friendly. The front of the hotel needs to be more presentable. The rooms are very spacious and air conditioner works great. Breakfast is not good coffee is too strong and ur given danish which is a day old the fruit is not fresh. If u decide to eay the full breakfast it will b $7.00 per person.Genuine Expedia guest review
"run down rooms"
Outside looked nice than you enter your room. They need mayor updates. everything in it. The road if you want to call it that) into Clipper Club is sharp rocks and pits. No lights at night when you walk back. Just a VERY dark alley/street. Clerk at front desk should be doing grounds keeping not checking people in, no clue on how to treat in coming guest. […] Also, some one let the air out of tire over night. We only were there 1 night, thank god we went on to the Hyatt Zilara for the next 7 days. Read moreGenuine Expedia guest review
"Location!. Great place to sleep while exploring"
Want to explore Cancun and don't necessarily need a luxurious hotel to stay? This is your place. GREAT LOCATION next to tons of restaurants, transportation and nightlife. We stayed here while we explored the region, and then move to an all inclusive hotel to relax. The pool is really good, the location is incredible, and the hotel is really clean. However […] keep in mind, this place is an older timeshare. It needs a lot of upgrading, but it has everything you need, and more (kitchenette). The bed is hard, there are popcorn walls and ceilings, the restaurant is OK, but free wireless wi-fi throughout most of the hotel, friendly staff, nice pool, great views of the lagoon...and again great price and location. I would definitely stay here again, as long as I am not planning to stay in the hotel the entire time. Don't expect much...you didn't pay that much! Stay here, and explore Cancun. Read moreGenuine Hotels.com guest review
"Great location, old rooms"
Rooms are pretty old, equivalent to a hotel 6 but the location is pretty good, walking distance to coco bongo and the ferri to isla mujeres. The price we paid trough hotels.com was the best in the area!Genuine Hotels.com guest review
"Close to many must see places"
The hotel lobby was outdated, the people was nice and help full, the rooms are small to mid size, but real clean and well taking care of, the hotel location is great so close to many attractions, a good deal for about 60 dls per night, the only problem is the main road leading to the hotel is not well taking cared of, after all 3 to 3 1/2 out of 5.Genuine Hotels.com guest review
"The location is great"
the main atractions are with in walking distance, the restaurants are closed by, the hotel lobby is not well taking cared of, the rooms are really clean, small to mid size but nice, After all is a good deal for a area where lots of hotels are expensive. 3 out of 5 .Genuine Hotels.com guest review
"well located hotel"
everything is close to the hotel, night clubs, beach , oxxo , buses , the walkway to the hotel from the street needs more light and to be paved , too bad no WI-FI in the room , employees very helpful , unexpensive but not luxury.Genuine Expedia guest review
The hotel is comfortable but there is some construction work going outside, it is at a walking distance from coco bongo and other great places, the bad thing is there is a marketplace across the street from the hotel which gets kinda dangerous at night, i even got my phone stolen while walking from coco bongo to the hotel at night, but other than that […] everything was great and people at the hotel were very welcoming and helpful. Read moreGenuine Hotels.com guest review
"Beautiful property but hard beds"
Great location for shops and downtown clubs. No elevators and we are on the 4th floor, but a beautiful view of lagoon and property well landscaped and clean. Pool is very nice and hammocks and patio settings abound. Great for one our two nights, or if you like hard mattresses. Mostly families seen and pleasant environment. The door to suite did not […] have a chain and I questioned security as the lockbox had an additional charge to obtain key. I'd stay again for 1-2 nights but not more due to listed concerns. Read moreGenuine Hotels.com guest review
:-)Genuine Hotels.com guest review
"Relatively cheap hotel situated in a good spot."
The staff was not very friendly but it was a pretty cheap hotel for being so close to where the action is.Genuine Expedia guest review
"Nice location, very friendly employees."
We spent 9 nights, like it :) Lots of things to do, Is an old hotel so, dont expect nothing fancyGenuine Expedia guest review
"Quiet hotel near everything."
Hotel is quiet at night, despite being close to nightlife. Offers free wifi in restaurant, hotel, and parking lot. 5 min maximum walking distance from lots of restaurants, mall, clubs, and beach. Sheets/towels cleaned once during stay or fee is charged. Make sure room is clean when checking out or they will charge a costly fee.Genuine Expedia guest review
"Just The Facts..."
1 Within walking distance to restaurants, public beaches, nightclubs and shopping. 2 Rooms are clean, no signs of insects. 3 The grounds are very well maintained. 4 Air conditioners will freeze over with ice if thermostat is set too low. 5 Restaurant service is slow and food quality is within an average range. 6 Most of the staff are friendly, but speak […] little or no English. 7 Crocodiles, iguanas and other lizards are occasionally seen on the grounds. 8 The pathway to the main street is pothole ridden and dark at night. 9 A continental breakfast of fruits, breads and beverages was included. 0 Overall room comfort was lacking. (Ultra firm pillows/beds, poor television and doors slam to close. Read moreGenuine Expedia guest review
"Small and friendly"
From start to finish we had a very nice experience. This is not a 5 star hotel, but if you want a small friendly hotel this is it. True it is an older smaller hotel with out all the fancy upgrades, but it is clean, comfortable and everyone is friendly and eager to please. They have a prompt Mexican minute. When you come to the front desk to just say […] HI or with a need, Filepe is there with a friendly smile and trying to make your stay as pleasant. It is located on the lagoon, so quiet, and lots of grassy grounds to wander of find a quiet place to relax. If you want to fish bring your pole and fish in the lagoon. Very close to ocean beaches located within walking distance. Also just a few blocks away the famous Cancun night spots, if you are so inclined. Located 1/2 way between downtown and the other end of the hotel zone, so easy to reach buy the bus system. Read moreGenuine Expedia guest review
This was my first trip to Cancun. I see the advantage of a resort. For the price, I can't complain. The staff was very nice. It was fine for me but if you want pampered, this is not the place for you.Genuine Expedia guest review
"Not a bad place to stay, but don't expect too much"
To get to this hotel you have to drive down an alley where the road is broken into bits. It looks like someone took a jack-hammer to it. At night, they have to have security guards watching the alley from the main street to the hotel because it's a little dark and some of the surrounding buildings are abandoned and dilapidated. The room was just ok. […] The staff was very nice. The pool is very nice. You basically only get wifi in the lobby of the hotel. You have to carry your luggage up stairs to your room as there is no elevators. Read moreGenuine Expedia guest review
"Good hotel near partyzone"
Affortable prices and very centre location near major nightclubs. Still quiet and suitable also for familys with children. Wifi didint work in our room. I highly recommend this hotel if you are low budget and going to party in cancun.Genuine Hotels.com guest review
"Don't choose this one!"
Stay anywhere else!Genuine Hotels.com guest review
"good as far as location"
Everything is walking distance. If thats all that matters, it was perfect for the price we paid, which was a lot lower than what the hotel had advertised in their lobby. No wifi in the room, only in the pool area and the lobby. The beds arent that comfortable. But like i said LOCATION!! was awesome. If you want to save a bit of $$ & just need a nearby […] place to rest your head and shower up + the going rate is low, i say go for it. Read moreGenuine Hotels.com guest review
"Close to entertainment"
for the price, it was a decent hotel but the location is what was attractive as it was within steps of the markets malls and the night lifeGenuine Hotels.com guest review
"Great location & Great room!!!!!"
Location, location, location. This hotel is in the heart of everything. Room was great, great bed, good water pressure in shower, big room. There was NO weird smells and A/C was NOT noisy at all. I slept like a baby. Would definitely come back.Genuine Expedia guest review
"I guess it worked for us, but..."
...could they have really overlooked so much? We had a night in Cancun on our way home and were looking for two things: a clean-ish place in the hotel zone with free wi-fi. While it would be unfair to say that those needs were not met, because they were, there were some really glaring issues here. Specifically, and most glaringly, how could hotel management […] think that it would be OK to have holes in the ceiling/floor so large that you could see your upstairs neighbor? Are you kidding? The rooms were basic and outdated, and the front desk help was lousy. But, again, we weren't expecting much. But seeing above us the neighbors' unflattering undersides was a little disturbing. This building needs remodeling and they need a friggin' coffee maker. Read moreGenuine Hotels.com guest review
"Great Hotel and resonable."
I have stayed at this hotel four times now and love it. Its not the Ritz but very cozy and comfortable. The site is so close to everything in the hotel zone including plenty of shopping, restaurants, and nightclubs. The food in the restaurant is great and both the food and liquor are reasonably priced for the hotel not being an all-inclusive. The pool […] is nice and has plenty of room but is rarely crowded. The rooms are spacious and the ones with the kitchen are a great add-on if you have a family or are on a budget, everything is there a stove, fridge, microwave, and even dishes and cutlery. I met one of my dearest friends here and we meet at least one to two times a year, the people are always friendly and the staff is efficient and friendly. As I left one of the bell boy's stood with my friends waving good bye, that is something you won't find at the larger chain hotels. I gave this hotel a try from the pictures and the price and have been MORE than pleased with it so give it a try as well. Read moreGenuine Expedia guest review
"nice value for your money"
The hotel needs maintenance, but their service compensates for the lack of luxury.Genuine Hotels.com guest review
"Cockroach in the shower"
This is a very tired hotel. Facilities are virtually non existant you have to sign for the TV remote which is ironic as the thing is from the 80's ! I shared my shower with a cockroach who was very at home in the shabby room. Bed was life sleeping on the floor with rock pillows. Although a cheap option I would not stay again or recommendGenuine Expedia guest review
"Best hotel for price & location on a budget"
This hotel was exactly what we were after - safe, great location, very reasonable for price, friendly and helpful staff, clean and decent rooms, and not overly cramped by others. It was great that they had a pool with swim-up bar and plenty of seats/sun loungers. The restaurant was also very handy and good prices when we didn't fancy venturing out. No […] issue with any crocodiles in the lagoon, which we had read about - found out from a waiter that the government monitors and controls them and during the peak season i.e. spring break time, they relocate them further away, and in any case they shy away from the hotel zone. Very useful beach towel exchange system, as we needed to change them often. Also great that we had a safe in our room that we only needed to put a deposit down for. Read moreGenuine Expedia guest review
"Excellent hotel close to the action"
Great stay at Clipper Club with a very comfortable hotel very close to the restaurants and the conference center of Cancun. Wonderful view of the lagoon. Close to multiple public beaches and the place is held clean by friendly people. Excellent for the family with enjoyable outdoor places like the restaurant, the swimming pool and a sidewalk boarding […] the lagoon. Many lizards and birds to be seen. Definitely not an all-inclusive, but a wonderful place to stay to discover the region and enjoy the weather. Read moreGenuine Expedia guest review
"Convenient for budget travel"
Everything turned out fine. Locals are pretty good at hospitality.Genuine Expedia guest review
Very bad place to stay. Hotel personal are not friendly at all and the room was too hot because the airconditioning was't work goodGenuine Hotels.com guest review
"Good choice for budget hotel."
Rating would be higher if Wi-Fi were received in rooms, at this stage restricted to lobby and restaurant. There's a pool that's popular for families. My room overlooked the lagoon so despite the warm room once ask windows opened up it cooled down a lot. Hot, strong showers. Great decor.Genuine Expedia guest review
This is a basic budget place. The hotel itself has seen better days but it iskept clean and well maintained and cared for. Near the party area and shopping. Not suitable for long term unless you are on a tight budget and insist on being in Cancun. The rest of the country has far better deals.Genuine Hotels.com guest review
"Cheap in the heart of the Zona Hotelera Cancun!"
i chose this place because of location and price, in the geometric centre of the Cancun hotel district, four minutes from clubs and six from the beach. Its only locational drawback is that it is on the lagoon side, not the beach side. The grounds are beautifully maintained and the pool is large. They serve an adequate continental breakfast and have […] wireless internet in the parking lot and in the front lobby which usually works - pretty good for Mexico. If you don't like climbing stairs, ask for a ground floor room. My only complaint is that the water for the bathtub was not very hot. Warm enough for a shower, but not for the jacuzzi tub. It rained the entire time I was there, unfortunately, but when I checked the place out at the start of my trip, the sun was shining, in which case you will see the big black and white Yucatan iguanas hanging out. If you're lucky, and look around the far side, you might see one of the crocodiles that live in the lagoon. I didn't see any of those guys. I would recommend this place based on price and location - it ain't any kind of luxury resort or anything, but it did the job for me just fine after the end of a trip, and before going to the airport the next day. Oh yes, most important - the Oxxo store is only two minutes walk out front! Coffee, beer and rum 24-7! God bless Oxxo, we could sure use those in Canada, eh? Read moreGenuine Hotels.com guest review
"Cosy cute hotel one minute from convention center"
I liked a lot the look, it's a spanish-style court of several 3-storied buildings. Instead of furniture they have stone/concrete bars and benches with wooden tops which makes the look very authentic (maybe not that comfortable though. A friend of mine stayed on the upper floor and disliked it so be aware not to take it (too high of the ceiling). Inside […] the court there is a garden with plenty of huts and tables/chaise-longues, nice trees, swimming pool, a lot of birds and iguanas. I certainly recommend it as an inexpensive alternative to grands such as Fiesta Americana. 4.5 stars. Read moreGenuine Hotels.com guest review
"Excellent value, pleasant ambience"
Friendly, relaxed place - nicely different from many of the huge concrete blocks that seem to be the majority of Cancun hotels.Like other hotels in Cancun I heard about, no laundry service. The restaurant closes very early.Genuine Hotels.com guest review
"La cercanía con el lago padrísimo"
Me encantó el lago y todas las especies de flora y fauna que se pueden apreciar mientras desayunábamos en general bien, sólo que en las habitaciones se escucha toodo y más aún en el bañoGenuine Hotels.com guest review
"calle en malas condiciones"
muy mala las condiciones de la calle que e lleva al hotel, es un segmento de pura tierra y como llovio dos dias , pasar era bastante dificultososGenuine Hotels.com guest review
Falta remodelar las habitaciones en especual el bañoGenuine Hotels.com guest review
"Perto do comercio e da vida noturna."
Foi 1 diaria so, porque fui a pe para CocoBongo. Hotel antigo, sem elevador, wi-fi so na recepcao. Garage free. O quarto e antigo, mas reformado, pintado, grande, quase uma casa de 1 quarto. Fica de frente para o canal e nao para o mar. Como nao fui para curtir o hotel, valeu a pena, mesmo sem cafe da manha. Perto da maior area de comercios.lGenuine Hotels.com guest review
"Hotel para pasar la noche"
No es comodo si tu plan es descanzar, es para ir con amigos que no estén de quejosos ya que el aire acondicionado hace un ruidaso, las habitaciones son viejas, el servicio y amabilidad del personal es nula, te revisan tu habitación antes de salir Cómo si fuera un hotel de paso, sin embargo lo pase bien ya que sabía a lo que arriesgaba por lo que pague, […] la ubicación es inmejorable, volvería a quedarme en este hotel para mi próxima visita. Read moreGenuine Expedia guest review
"Buen hotel, chiquito pero agusto"
Buen hotel, lo que no me gusto es que el lobby no tiene aire acondicionado ni tampoco corre mucho aire y la otra cosa que no me gusto fue el desayuno, solo pan, fruta, cafe y jugo de lo demás excelenteGenuine Hotels.com guest review
"Ottima posizione, bell'hotel"
hotel comodo come posizione, camere grandi e silenziose anche la notte nonostante la vicinanza alle discoteche. spiaggia, ristoranti, vita notturna, tutto a portata di passeggiata.Genuine Hotels.com guest review
Lo único fue el aire acondicionado, hacia ruidos extraños y el baño no esta en buenas condiciones. la tina y el techo están en mal estadoGenuine Expedia guest review
"Nice hotel close to steps away from the beach."
Great location, close to everything! Clubs within a 2 min walk, beach just another a couple of min. If your not the type to want to be at your hotel all day, than this can save you some cash, offer you decent accommodations and place you in the center of all the action Cancun has to offer.Genuine Expedia guest review
En general el servicio es aceptable para lo que se paga. En lo personal recomiendo que se mejore el servicio del restaurante, en especial el desayuno, y ojala pudieran agregar el servicio de lavandería que mucha falta hace para las familias que vacacionamos, no importa que tuviera un costo extra pero seria de mucha utilidad. GraciasGenuine Hotels.com guest review
ATENTOS Y AMABLES RECEPCIONISTAS. HERMOSAS VISTAS DESDE LOS JARDINES QUE DAN A LA LAGUNA Y LA ZONA HOTELERA.Genuine Hotels.com guest review
Gostei bastante do hotel. Alguns funcionarios da recepção não pareceram muito amistosos mas os demais foram bem simpaticos. É bem localizado, proximo a tudo, amplo, confortavel e o ar condicionado funcionava bem apesar de fazer algum barulho. Se voce perguntar por shuttle na recepção eles lhe recomendarão taxi, mas agende voce mesmo a corrida para o […] aeroporto com um taxista na kukulkan um dia antes () Read moreGenuine Expedia guest review
"Hotel cerca de todo!! No batallas para nada ;)"
Estuvo todo de lujo, la ubicacion del hotel es excelente, lo unico que no me gusto fue el desayuno continental... Pero de ahi en fuera muy agradable ;)Genuine Expedia guest review
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