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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
Location.
Oasis Viva Beach is an all-inclusive resort with all-ocean view guest rooms located on 200 yards of white sand beach.
Property Features.
This totally refurbished resort features a relaxing pool with children's section, a gorgeous 200-yard beach with bar service, two tennis courts, four restaurants and three bars. Daily activities include competitions such as beach and pool volleyball, pool aerobics, and dance lessons. Nightly activities include two shows weekly (Mexican and Caribbean) on the beach, around the pool or in the lobby depending on the weather.
Guestrooms.
The resort offers 216 air-conditioned guest rooms in two eight-story towers - all with ocean views. Room decor features textured terracotta walls, white ceilings, Mexican-style furniture of dark wood and wrought iron, gray-marble floors, and wood ceilings in dressing/vanity areas. In-rooms safes are available with a surcharge. The All Inclusive Plan includes the following: room accommodations, unlimited food and drink (domestic liquor), house wine, all resort fitness and recreation facilities, and all taxes and gratuities. Not included are the in-room safes, imported wines by the bottle, fine cuts of meat and lobster, motorized water sports, night tennis and basketball, babysitting, massage and beauty services, telephone and fax charges, Internet access, laundry and dry cleaning, outside tours and excursions.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as sailing. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate at the Oasis Viva Beach All Inclusive (scroll up to the All-Inclusive Details section for more information).
Guests are asked to avoid walking barefoot or wearing bathing suits or wet clothes in restaurants.
Careyes - Traditional Mexican flavors with a taste of the Caribbean. Indoor and outdoor seating. Dinner reservations required; dress code: formal.
Dos Lunas - Small, intimate restaurant serving Continental breakfast and Mediterranean cuisine for à la carte lunch and dinner. Dinner reservations required.
Koori Snack Bar - Serves sushi from midday through the evening.
Steakhouse - Traditional steaks with a dash of the Caribbean. Open for lunch and dinner. Dinner reservations required.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
To protect guests from passing boats, the hotel allows sea swimming only in a defined, shallow area in front of the resort where the water is calm. Nonmotorized sea sports include kayaking and sailing. The pool is another focus of activity, with staff members running a daily program that includes water aerobics, pool volleyball, and games.
Stationary bicycles, stair machines, and free weights are provided in the small fitness center opposite the health bar.
Staff members can help arrange area activities such as parasailing, fishing excursions, and boating.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
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Gente hagan caso de estos comentarios, yo antes pensaba ke eran comentarios viejos o muy exagerados pero concuerdo con cada uno de ellos. La ubicacion del hotel esta muy buena cerca de clubs, mall, acceso facil a todo, el hotel esta comodo, no es la gran cosa pero esta bien, eso si la playa esta super bien, lo unico ke afecta al hotel es el DEFICIENTE […] TRATO DEL PERSONAL EN EL LOBBY, desde que llegamos fue un trato PESIMO, no hay gente amable que te pueda ayudar, para cenar en los restaurantes del hotel fue un problema enorme, nunca pudimos hacerlo, siempre hubo excusas para hacer reservaciones, la comida es variada, es buena, el unico punto malo a mi punto de vista es el PERSONAL BAJAMENTE CAPACITADO Y LA POCA AMABILIDAD DE SERVICIO! Read more
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