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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
The striking Art Deco tower of the Empire State Building looms skyward over Hotel Metro. This Midtown hotel places you just steps from the famed 102 stories, where you can take in panoramic NYC views from 2 observation decks. During warmer months, head up to Hotel Metro's rooftop terrace for stunning views of the National Historic Landmark itself. If you're eager to join the hustle and bustle at street level, Macy's Herald Square is a 5-minute stroll away - and you can take a break in charming Greeley Square, 1 block south of Macy's. The Fifth Avenue shopping area is nearby.
Situated 5 easy blocks from the edge of the Theater District, Hotel Metro also gives you convenient access to world-class entertainment. Before a Broadway show, pick up discounted same-day tickets at the TKTS kiosk in Times Square. Just catch the N train at Herald Square and be there in about 8 minutes. Popular concert and sports venue Madison Square Garden is a 10-minute walk away.
Start your morning in Manhattan with a complimentary continental breakfast, served in the warmly inviting lounge. After a day exploring the city, you can eat well in the comfort of Hotel Metro: Guests give the elegant Metro Grill high marks for its New American fare. The restaurant serves lunch and dinner daily, and offers room service during limited hours. Or treat yourself to a new 'do at Dorina Salon, open weekdays. The hotel also offers a business center, as well as a state-of-the-art fitness center with commercial-grade equipment, to help you catch up on work--or workouts--during your holiday.
The 181 stylish guestrooms at Hotel Metro provide an inviting place to relax. Keep in touch with friends back home via complimentary wireless Internet access, available throughout the hotel. In-room safes hold your laptop while you're out. iHome clock radios with docking stations let you unwind with your own music. Or kick back with a pay movie; TVs also offer cable channels. Marble bathrooms feature shower/tub combinations or stall showers, each with a gentle rain shower and Gilchrist & Soames toiletries. Sealy plush-top beds and blackout curtains help you get a good night's sleep. And you can breathe easy: This entire hotel is smoke-free.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Metro Grill - The menu offers an appealing array of New American fare for lunch and dinner. Choose from among light lunch options, or a more substantial plate like a grilled sirloin burger. Dinner entrees include pasta, fish, and steak. Metro Grill is open noon - 10 PM; the bar is open from noon to midnight.
Complimentary continental breakfast - Served daily.
Room service - Available noon - 10 PM.
If you haven't burned enough calories walking all over the city, work up a sweat in Hotel Metro's fitness center. Commercial-grade equipment at this state-of-the-art facility includes 2 treadmills, an elliptical trainer, a recumbent bike, and a Universal machine, as well as a full set of free weights. The fitness center also has 2 flat-screen TVs.
In the mood to get outside? Central Park, 1.5 miles away, offers miles of jogging and biking trails, rowboat rentals, and tennis courts, as well as playgrounds and a carousel.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Convenient for my business meetings"
Staff was friendly - good accomodations for the price
"Good for a night!"
Room was nice, they upgraded us to a larger room. The adjoining restaurant was a letdown though. I wasn't expecting much and it wasn't. But the hotel was fine. Good value for money.
"Good value"
I had stayed at the Metro earlier this year and went back because of the price, the quiet, a friendly staff, and a nice breakfast buffet.
"Hotel Metro"
Very nice, clean room. Bathroom a bit crowded. Staff was courteous and efficient. Knew ahead of time about construction on street, so no surprise there.
"Hotel Metro - great location, comfy; but pricey"
The Good: - great location, handy to theatres, subway etc - comfy bed, quiet room, slept well - we were happy to get room with 2 beds for the nights we wanted, at short notice -- probably because it's not such a great value (see below) The So-So: - somewhat expensive, not especially good value - not well maintained considering the price - continental […] breakfast included but pretty basic and crowded, hectic, insufficient seating at peak times Read more
This guest did not leave a comment.
"Metro Nice Boutique Stay"
Nice boutique , small rooms with big service. Nearby parking, close to business, shopping, good restaurants. Beats the big chains by far! Would recommend and will stay again.
This guest did not leave a comment.
"Metro is a very solid choice."
The hotel room was comfortable. The Internet was reliable. The gym was modern and well equipped for a boutique hotel. There is a roof deck and 24 hour coffee / tea bar. The staff was attentive and friendly. I really couldn't ask for more in a business trip hotel. I will be back.
Even with New York standards-this hotel has tiny Rooms. Good hotel for a single person- needing basic hotel necessities- no splurging here. Location is very good, lots of shopping/dining nearby. Comp WIfi
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This guest did not leave a comment.
"Hotel Metro NYC"
I would stay here again. Not 5 star quality, but comfortable. Nice hang out area down stairs, nice gym. Great comfortable bed and bedding! A big plus. It was better than some 4 stars where i've stayed. GREAT staff. I asked to change to a room away from the street, I had to stay one night in the original room, in the morning I had to rush to a meeting. […] They moved my packed suitcases for me to my new room. Very nice of them. Great service. I interacted with 2 great and savvy gentlemen at the front desk. Hotel is a nice themed hotel, whimsical art deco/40s movie glam era feel. I thought the interior room was nicer than the room with a window to the street. Read more
"Hotel Metro"
I checked in around 2pm and there was no water to the hotel until 5 or 6pm but was murky brown until 8pm. Couldn't use bathroom for 6-7 hours! Had room service around 3pm and tray not picked up until the next morning. Room was very nice, could have been cleaner. People were very friendly but service was weak.
"Great Location"
Have stayed in NYC many, many times but the Hotel Metro stay made for a GREAT trip this time! It was really nice to get breakfast included. The location of the hotel is excellent...The only draw back is that the rooms are small. Will definitely be staying there again!
"metro"
Good location, clean room, great service!
"Hotel Metro"
I was extremely impressed with this hotel. Having lived in Manhattan for 25 years I know a thing tor two about hotels (even had my office in the Waldorf for several years). The Hotel Metro was an extremely pleasant surprise. The service was top notch and curteous. The accomodations were excellent. The room was clean and very comfortable.especially the […] bed. The walls were well insulated so you didn't hear the street of the outside hall traffic. I would give this hotel 5 Stars! Read more
This guest did not leave a comment.
"Hotel Metro--always great"
i have been staying here for the past decade or so on many of my trips to NYC. The rooms are clean, bed are comfy--the neighborhood is great, away from the hubub of Times Square but with a subway station on the block. I think they have improved the overhead lighting--which had been a tad bleak. A real winner for the price in my book!
"Very good stay at Hotel Metro"
The staff was courteous and helpful, the room was clean and comfy, as was the bathroom. Very good location, right by Fashion Ave and the theater district. There was a parking lot on the same block. I enjoyed my overnight stay at the Hotel Metro very much!
"Lovely evening in NYC"
We had a very nice stay at the Hotel Metro. The staff was friendly and knowledgeable. The room was very clean and comfortable. The location was excellent, albeit not terribly scenic. The complimentary breakfast was convenient and the food good. It was an excellent value, as well. We would definitely stay there again, and recommend it to others.
"Nice staff but not at all worth the price"
This hotel shows great ratings but my exsperience was pretty bad. The room was old and faced a trash area, the elevator made noise all night long, the storage space was very limited to just your suitcase. Breakfast was played up a lot more than it was. Europeans would appreciate this hotel but not Americans.
This guest did not leave a comment.
"Nice common spaces but my bed was a twin"
I had booked a double room but checked in late after landing in NY at 1:30 in the morning. My room was prepaid but they gave me the worst room in the hotelI am sure. large room but two twin beds. Couldn't sleep very well in the twin so no real sleep for an important meeting in the morning.
"Hotel Metro-NYC"
This guest did not leave a comment.
"Mid-town Home Away from Home at Hotel Metro"
I considered Hotel Metro for my recent NYC visit largely because the rooms were comfortably sized (relative to other single rooms in Manhattan) and the location was extremely convenient, but what sold me was the free in-room wireless internet, continental breakfast, and around the clock tea/coffee. The hotel was not super fancy, but I liked that because […] it gave me the comfort of being home, not at a hotel. I liked the rooftop patio, gym, and wonderful front desk staff. I loved the convenience to 5th avenue, the shopping, the subway and busy street corners to quickly grab cabs. My only drawbacks were: The shower's water pressure reduced somewhat when on hot hot water (all the way) but most people probably don't take showers at hot as I like them! It's an older but renovated building, so this wasn't a surprise, and it wasn't that bad, just a little annoying as a hot steamy shower is such a luxury! Additionally, there was some construction on the street, and I was on the 3rd floor. I don't remember if the windows were double pane or not, but I could hear every cab, crazy person yelling, and early AM constructions -- which at least got me up for work in time! By night two I was more acclimated and it didn't bother me but night 1 was definitely a "welcome to the big city" one! The last annoyance was that the security boxes in the rooms are different than standard ones we're used to at most hotels, and not very intuitive on how to use. A simple instruction card in the room would've saved me from having to have the maintenance guy come to the room to teach me how to use it! Overall, I thought Hotel Metro was a great value and location with great staff and breakfast and wifi, and I would definitely stay there again. Read more
"Hotel metro NYC"
This guest did not leave a comment.
"Thanks for a great Thanksgiving!"
Great Hotel. Friendly staff. Say Hi to Meredith!!
"Hotel Metro"
I would definitely stay there again. But I would ask if I could have a larger room...The room was TINY! But it is New York :) I did like the delicious breakfast and the fact there was always coffee or tea... Nice staff too
"Great Value"
Hotel Metro is in an outstanding location, walking distance from Penn Station. They've got a rooftop patio with a lovely view of the Empire Stste building. It is walking distance from a number of interesting attractions. They've also got free breakfast. The only downfall is the rooms are small, but that is to be expected for NYC.
"Hotel Metro stay"
Great location, the room was very nice and very spacious for New York.
"Hotel Metro: Good location...Good value"
This is our third stay at the Hotel Metro, and we've been very pleased each time. Rooms are not tiny as in other NYC hotels; the rooms are always clean; the complimentary breakfast was pretty good, and the 24 hour coffee/tea service was a plus. Furthermore, the rates were competitive. We would certainly come back the Hotel Metro again.
"One night stay"
lovely Motel in a great position. Room very small though not enough room for our suit cases!!
"Hotel Metro- a real find"
for a short stay. We were in town on a busy weekend. The Fifth Avenue location was conveniently in walking distance to our planned activities all within a 15 block area. The only negative was that the concierge must have been having a bad day... not to worry- the bell hop stepped up to assist us in getting the info we needed! Thank you.
This guest did not leave a comment.
"Reasonably priced room in a convenient location"
My room at the Hotel Metro was a bit small, but since I don't spend much time in a room, it was just fine. The room was clean and the bedding was comfortable. The television reception was far superior to that in an Upper East Side hotel where I stayed the previous night. The staff at the Hotel Metro were very friendly and helpful and the continental […] breakfast offered a wide variety and was nicely presented. The hotel is also conveniently located near Penn Station and a subway station is right on the corner of the block. Read more
"Great service at a great hotel"
I can't say enough nice things about his hotel. Friendly staff, thoughtful service, great concierge, nice decor, clean rooms, wonderful locale, fair price. It will be top on my list of places to try and stay at on my next trip back to New York.
"I really want to like this hotel but...."
I really want to like this hotel. It is in a central location, has free internet, breakfast and 24 hour coffee (a must if you are jet lagged), and most of the staff are lovely - but it keeps giving me reasons to be annoyed. This trip it was when they charged me $10 to store my luggage for 2 days, even though I was coming back for a one week stay (and […] then took 10 minutes to find the receipt book to give me a receipt), and then last night because the system was down they could not do room charges, but wanted me to give the delivery person my credit card that he/she would take downstairs and charge for me. I then had to explain the risks associated with this and why I was not comfortable giving a complete stranger my credit card to take out of my site for 15 or so minutes. In my room now the TV is not working properly and the toilet seat is broken. But on the upside I do have my morning coffee and newspaper. So its such a shame, this hotel has so much potential but it constantly lets me down with service and facilities. Read more
"Bed Bugs"
The first night of my stay was fair. Small room. Clean. Or so I thought. Second night, came to realize my room had bed bugs. The staff was very friendly and helpful, but I still had to go through the trouble of sending all my clothes to the cleaners, buying new clothes and a new suitcase. The manager offered to comp and upgrade me, but we settled on […] reimbursement for the aforementioned expenses. If it weren't for the bed bugs, I would have recommended the hotel. However, in spite of the friendly and sympathetic staff, it was hardly worth the trouble. Try staying somewhere else without a bed bug reputation. Read more
This guest did not leave a comment.
The wonderful staff is the reason I will definately stay here again. The hotel is great too, the only thing I would have liked is for the bathroom to be a little more updated, but it was fine. The breakfast is the greatest feature also. Again, wonderful, helpful staff!
"stay hotel metro"
Great location, atmosphere, very clean, comfortable, great price, would definately reccomend and stay again
This guest did not leave a comment.
This guest did not leave a comment.
"Excellent little hotel"
This hotel was in a great location--next to the Macy's Department Store near Times Square. The staff were incredibly helpful and friendly. The continental breakfast was very good. I would most definitely stay here again as well as recommend this place to others. I actually walked from Penn Station (with luggage)--it was several blocks, but not a bad […] walk--easy to find. Two thumbs up. Read more
"Hotel Metro in New York"
The hotel itself is very handy to business activity in midtown. It has a good restaurant for evening meals and ws very handy as it rained the day and night of my arival. My room was very small but servicable and the shower was excellent with three shwoer heads. Staff was knowledgeable and always helpful with requests. I would recommend for business […] travel and will stay there again on my next trui to New York. Read more
"The Hotel Metro- good midtown location."
Overall very good experience. First trip to NYC- room small but most rooms in NYC hotel small. Good closet space. Needs work on ventalation--, no fan in bathroom.room AC- should be central air. Staff excellent, helpful and pleasant Coffee always available, Resturants close by, not a bad meal anywhere we ate.. Parking garages not affliated with hotel, […] however be careful, they are not honest on their prices, Great time in big apple, Hotel Metro A OK Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Hotel Metro in New York City"
Loved this little hotel! Location could not have been any better. Close to shops, restaurants, coffee shops, subway stations. Very friendly and helpful staff. Unpretentious in it's atmosphere, yet nicely decorated and clean. Rooms were small but functional and comfortable. Good water pressure in showery, free WiFi. Only negative was the complimentary […] breakfast with a poor set up and limited breakfast choice, but would still very much recommend this hotel to family and friends and would stay there again in the future. Read more
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