"Nice Hotel, Great Location"
The hotel was comfortable, located with easy access to the main highway and all restaurants. Quiet and all around pleasant stay. Would stay again.Genuine Expedia guest review
"Nice hotel close to highway at a nice price."
When you have a long drive through Texas, this is an especially nice and comfortable place to stop and take a break from the road. My son thought the best part was the great breakfast. I loved that the breakfast was free! Overall clean, comfortable and friendly staff. Wish we had had some extra time for the pool!Genuine Expedia guest review
"Looks good from outside"
Looks ok from outside. It was clean but area is older and so is this hotel. Rooms not updated since early 90s and really needs to be remodeled. Also a strong smell of carpet fresh that must be covering up something. We did not expect more with the price I guess but won't be back.Genuine Expedia guest review
A great place to stay for the money.Genuine Hotels.com guest review
"Great value for the price"
We booked too late to get reasonable prices near the Dallas Convention Center and found this hotel. The hotel was nice, but the commute wasn't. Would recommend to anyone to needed a room in the Plano area.Genuine Hotels.com guest review
"Not near as nice as pictures"
Wanted to leave within 10 minutes Felt dirty Hotel carpet, bedding and furniture old, kept my shoes on the entire stayGenuine Expedia guest review
"Nice place, Plano not so much"
Clean quiet large room with microwave and ref. A bit old with needed updates in the bathroom.Genuine Expedia guest review
"Comfortable hotel; convenient location"
I chose this hotel because of its location between the two places I wanted to visit during my very brief stay; because I wanted to avoid staying in Dallas proper (and driving there, at least as much as possible); because I'm familiar with the roads between Dallas and Plano and Plano and McKinney, and because the room rates were very reasonable. I could […] not have made a better choice. The hotel was an easy drive from Love Field, even in rush hour traffic. It has easy connections to both Central Expressway, the main artery south to Dallas and north to McKinney and Sherman, as well as to Greenville Avenue, which provides an alternate route to Dallas and McKinney and points north. The hotel was comfortable, quiet, the staff helpful and polite, and the complementary breakfast excellent, with really good coffee, scrambled eggs and bacon or sausage, waffles, an array of baked goods, juices, fruit, etc. The accommodations were comfortable, with a properly firm bed and a good shower. I would certainly stay there again should I need to go back, and I will gladly recommend it to family and friends. Read moreGenuine Expedia guest review
"one night stay"
the hotel was ok. Check in staff not god at all. Very unconcerned. Like it was a bother to wait on us.Breakfast one of the worst. Will not stay at any Best Western again.Genuine Hotels.com guest review
"Old TV Big price tag"
Stay at the hotel next-door for less and same type of place it had a smell and old amenities ... in the lesser price range it would've been fineGenuine Hotels.com guest review
The area was really nice and quiet and allowed us to stay close to lots.of attractionsGenuine Expedia guest review
"This place is scary!"
Outdated and scary. The entire place is frozen in time from 1981 (furniture and art on walls looks like an old age home gone wrong, TV was about 40 yrs old - any place without flat screen TVs these days is basically screaming "we haven't put a penny into upgrading this hellhole in two decades). The bedding was as thin as the toilet paper (I slept in […] my clothes). I would've left immediately if I hadn't checked in past midnight. As it was I checked out immediately the next morning and found a new hotel the Next night. Without a doubt, this was the "skeeviest" place I've stayed in my adult life. I feel dirty admitting I stayed there. Read moreGenuine Expedia guest review
Accommodations were all that I was expecting. Staff was very cordial; location was ideal for my purposes, room was clean and comfortable.Genuine Hotels.com guest review
Acess to the highway was quick. It was fine for a 2 night stay, i used the room only at night.Genuine Expedia guest review
Great location, clean, friendly staff. Would love to see the t.v.s updated! Would stay again.....Genuine Hotels.com guest review
"Great place to stay!"
The service is always efficient, friendly and helpful. Rooms are clean, though are in need of some updating. The price is right and the location is convenient. I go here first when in the Plano area!Genuine Hotels.com guest review
"Great location, decent accommodations"
Location is great, staff was wonderful. The room had a musty/strange odor, and the beds did not have fitted sheets on them, so the mattress became exposed quite easily while moving around in bed. The bed was comfortable, and the room was very clean. The elevator broke while I was there, but it was repaired quickly. Not opposed to staying here again, […] but I will most likely try other options. Read moreGenuine Hotels.com guest review
This hotel is close to family, yet allows us privacy. The rooms are spacious, clean and comfortably furnished. I would prefer more breakfast choices and at least a couple of softer pillows. Five pillows, and they were all hard foam!Genuine Hotels.com guest review
Our hotel room was ok, not great. Our bed was very uncomfortable, it was hard. The breakfast was so so. And there was a couple of bugs in the bathroom. Staff was pleasant, room was clean. Older hotel, needs some updating. Expected a little better for the price.Genuine Expedia guest review
The room was clean and convenient. The only problem I had was how HARD the bed was. My back still hasn't recovered. Other than that it was what it was- a place for me to sleep and shower.Genuine Hotels.com guest review
"Perfect location , close to food, family & airport"
The cont. breakfast was exceptional, more than expected .Genuine Expedia guest review
"Great for the price"
Nice clean rooms, nothing spectacular. The breakfast waffle was good, unfortunately no eggs on buffet but plenty of other choices. Good coffee. The desk was helpful providing a map of the area and an alternative route to the dew airport.Genuine Expedia guest review
"Very comfortable- just like home!"
Stayed for three days, very quiet, wicked fast wifi internet. Firm comfy bed, hot showers. Everything was excellent and a professional friendly staff. Will definitely stay at again.Genuine Hotels.com guest review
Although the lobby area is nice and open and has lots of room for breakfast eaters, the rest of the hotel really needs updating. The furnishings, bedding, TV look like they haven't been replaced since the hotel was originally built. The only elevator in the facility was broken during the first day of our stay but there were no signs about other ways […] to get downstairs or that the elevator was broken. The staff was always nice and the location was great. Read moreGenuine Hotels.com guest review
Hotel was easily accessible right off 75 North. Our room was roomy, comfortable and breakfast was better than what most hotel chains offer. It is very close to the Plano Convention Center which is where we were going for a train show. We will choose this hotel again if in the area again.Genuine Expedia guest review
"Short stay at Bes Western Park Suites, Plano TX"
The facility is old but fairly well maintained for a comfortable stay for a not too demanding traveller.Genuine Expedia guest review
Pleasure trip. Desk staff very friendly. Was quiet at night.Genuine Expedia guest review
"A perfect stay"
The staff were all very friendly. However, there was no happy hour as advertised on hotels.com. This was a big let down as I had planned to use this amenity to catch up with friends and family. The hotel was exceptionally cleanand well mmaintained. The breakfast buffet was more than expected with a make your own waffles set up. The room was above expectations […] in size and comfort. Read moreGenuine Hotels.com guest review
"Christmas in Plano"
We stayed at the Best Western to spend the holidays with family, the hotel was convenient to restaurants, shopping, highways, etc. Our room was as we expected, with plenty of room for our grandson to play, romp, watch videos, play wii. The mini kitchen area was very accommodating.Genuine Expedia guest review
"A good pick in Plano"
I was very pleased with this hotel. The room (suite) I had was a good size with a sitting area separate from the sleeping area. Compared to the other hotels/motels in the area, the price was slightly above average, the breakfast provided was superior to all but one. The entire staff was both friendly and helpful. There are only two minor negative comments […] that I can make. First, the TV is stored in a wooden cabinet. Even though the set swivels, it couldn't be viewed while sitting at the desk. Second, I have sensitivity to fragrances. The entire hotel smells from potpourri. Read moreGenuine Hotels.com guest review
"Very good location and compact rooms."
I thoroughly enjoyed my stay and service was excellent.Genuine Expedia guest review
"Perfectly suitable for the price range"
The hotel was what I expected. The lobby is nice. Breakfast served every morning. We did not get to enjoy the complimentary happy hour, as it had been cancelled for the holiday (xmas). Other than that it was a perfectly pleasant stay. The hotel is within walking distance of the train station and several restaurants.Genuine Hotels.com guest review
"Only one problem"
The only one problem I had with this hotel was the beds were as hard as a rock. Both my husband and I tossed all night and were very stiff the next morning because the bed was so uncomfortable. Don't think it will be on my list for comfort. The service and the hotel itself were okay just didn't like the beds personally.Genuine Hotels.com guest review
Turned out to be not good. Suite itself was okay. Had the room several nights and the only time they replenished sufficient towels/wash cloths, coffee, was when we asked them to. Tried to tell us we must have had the do not disturb sign out; if so, why did they come in and dump the trash and give us 2 towels instead of 4? Won't be staying at this Best […] Western again. Elevator wasn't working last day we were there--sounded like an ongoing problem. Pay a few extra dollars and go somewhere else. Read moreGenuine Hotels.com guest review
"Trying to stay warm!"
In the Dallas area there were about 270,000 homes without electricity because of an ice storm.. We tried to stay home but we were freezing to death. We looked for a hotel that had breakfast and good reviews. We were very pleased with our stay. The breakfast was very good and we loved the bed. Turned out to be a pretty good weekend.Genuine Expedia guest review
"Good value for the price"
My family and I stayed at the hotel for 5 nights while waiting to move into a house. The room is spacious. The staff are friendly and helpful, and the breakfast is good.Genuine Expedia guest review
"Excellent overnight stay"
We made this reservation the day before, but got a really good rate, anyway. A little suspicious given the 2-1/2 star rating, but found it totally unjustified. Very nice room. Excellent breakfast.Genuine Expedia guest review
This is the second review ive filled out in this particular hotel. If you looking for a great place to stay while your in town, this is the place. I was quite impressed with their high level of customer service they give. I was so impressed I had lunch catered for them this pass Wednesday to show my apprication. GREAT JOB & THANK YOU SO MUCH FOR MAKING […] MY STAY A PLEASENT ONE. Read moreGenuine Hotels.com guest review
Ive been staying here while looking for an apartment. From day one the staff here has been awesome! Thank you so much!Genuine Hotels.com guest review
Nice clean room, helpful staff, nice breakfast. 2 computers available in lobby. Wifi was soso, may have been my tablets, it was sometimes a pain to log on. I would stay there again.Genuine Expedia guest review
"Two thumbs up!"
Really enjoyed me stay here!Genuine Hotels.com guest review
"Good stay for business"
FineGenuine Hotels.com guest review
Breakfast area was totally inadequate. All the tables were being used on 2 of the 3 mornings we were there. Many of the food items were running out and the staff was unable to keep up with it all.Genuine Hotels.com guest review
"Decent Place to stay"
I stayed there for 3 days although I was out for most part during the day. Staff was courteous, room was clean and breakfast was decent. Plenty of parking. Reasonable WiFi speed. I didn't use the pool. I didn't find too many places to goto to eat or any convenience store. But I was not too bothered about it. Two things that I did feel bad about the […] hotel were: 1- AC in the room was very noisy and was not really cooling down the room. AC was running on high AC for 3 days and it will was little bit warmer in the room. Noise was the real issue for me as I found it hard to sleep with that noise level. 2- There was a strange smell in the corridors - something like mold or water damage may be (I am not really sure). I was not there in the hallways for long or even in the hotel for long during the day to notice it. But it was not bad in the room. Read moreGenuine Expedia guest review
The room smelled musty and instead of a love seat (twin) sofa sleeper. There needs to be a double size bed. The Windows were very dirty.Genuine Hotels.com guest review
"Two night stay"
We arrived late and walked to one of the nearby restaurants. The breakfast was a nice mix of hot and cold food. The front desk was helpful with questions. We stayed on a weekend while the hotel also had two girls softball teams. We did not hear any noise or have any issues.Genuine Expedia guest review
Room was heavily sprayed with scent to cover musty mildewy ordor that was pervasive even in hallways. Rooms dark and beds lumpy. Get what u pay for... Good rate but this place is tired.Genuine Expedia guest review
"Stuffy, allergen-filled rooms with dingy carpets."
The hallway to our room had an unpleasant, mildew-like odor. After being in our room for an hour, someone started to smoke in the room next to us. In the evening when I went to get a cup of decaf, the decaf was luke-warm and stale, so I asked for fresh decaf and the front desk receptionist refused to make fresh coffee, stating guests had to drink what […] was remaining in the pot first. Read moreGenuine Expedia guest review
"Nice hotel, and we'll be back."
Nice hotel, comfy bed, lots of hot water, ease of entrance/exit from two different streets/sides of the building. Close to DART transportation. Overall, nice hotel. We will stay there again when we are in Dallas.Genuine Expedia guest review
Its was nice and clean, but the breakfast was nasty, some of the guest was meanGenuine Hotels.com guest review
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