"Good stay, close to everything in Plano."
We were looking for a nice place just to sleep. Had all day activities that ened late at night. We were looking for a place to crash at nite. Turned out just fine.Genuine Hotels.com guest review
"Great peaceful Location"
One of the best stays in a long while. Excellent service, with good breakfast and even a happy hour mondays through thursdays in the afternoon.Genuine Hotels.com guest review
Staff incredibly friendly. Large spacious rooms. Excellent bathrooms and amenities (towels, shampoo, conditioner, soap). Happy hour was nice addition to stay. Enabled those staying in hotel to relax after long day work to return and have beer, chips, mixed nuts, etc. and get to know other visitors for pleasant conversation.Genuine Expedia guest review
Compared to other Best Western hotels, I think this one is below their standard. It's still decent enough to stay if you're on a tight budget.Genuine Expedia guest review
The stay was ok for what we paid. The staff was nice. The hot tub was out of order which we were looking forward too. There was no fitted sheets on either of our beds and there was a roach in our room. The breakfast was good for a free breakfast. The hotel is dated looking.Genuine Expedia guest review
"Bad place to stay unless you like rude staff"
Staff was unresponsive to our concerns about loud people yelling the hallways late at night. Will not stay here again.Genuine Hotels.com guest review
"Stay somewhere else !!! Bad experience"
We stayed there for several days. The maid skipped cleaning our room. When we returned late in the evening and found the room had not been cleaned we called he front desk because we needed towels. They had me come to the front desk for towels which was not a big deal expect the front desk manager was rude and sarcastic. An apology would have been nice […] and an example of the customer service I would have expected. Will not return to the hotel. The breakfast was poor. Read moreGenuine Hotels.com guest review
Served my needs. Clean and comfortable. A little difficult to get there.Genuine Hotels.com guest review
Stayed for a long weekend and was an excellent hotel. Staff was very friendly, room was very clean, and breakfast was more than we expected.GREAT VALUE. Have stayed at hotels costing 30+ more and they were not nearly as nice.Genuine Hotels.com guest review
I really enjoyed it. I will stay there again if come back that wayGenuine Hotels.com guest review
Older Hotel. Staff very pleasant and helpful.Genuine Hotels.com guest review
Large room but bad smell inside. Towels have an ugly smell, toilet keep running water all night while asleep. Should renew everything in it.Genuine Expedia guest review
I would have preferred to get the room I paid for as opposed to what was left available at my late check in. Also, not receiving service to my room was a huge turn off!Genuine Hotels.com guest review
"Great Place to Visit"
My stay was quite comfortable. All the staff were very friendly, helpful and professional. The couch in the suite was unusable. Sitting on it resulted in sinking to a dramatically low level due to cushions that were worn out. The TV cannot be seen from the work desk, and the desk chair blocked access to the closet because there is very little room between […] foot of the bed and the desk. The exercise room does not provide antibacterial cleaning for use after exercising. No way to clean up after coughing, sneezing. Still, I would stay here again. Read moreGenuine Hotels.com guest review
I was there with my wife and our four year old daughter. It was very clean and the staff was very nice. The breakfast was hot and pretty tasty.Overall, we were very satisfied.Genuine Hotels.com guest review
need to upgrade tv and channelsGenuine Hotels.com guest review
"Excellent value, clean, and friendly"
Exceptional hotel for the price. Large room with sofa/chair/table sitting area plus fridge and microwave, large bathroom, very clean. Extremely friendly service, ample parking, and free breakfast. Have stayed there on two different occasions and very pleased each time.Genuine Hotels.com guest review
"Very comfortable and clean, for a good rate"
Was in town on business for two nites. The hotel itself, as well as my room, was clean and comfortable. It would be easy to compare it against an upper-tier brand, but instead this hotel, priced as it was, was a very good value. Bathroom was spotless, and while the furnishings were a bit dated, they were clean and comfortable. Front desk staff, breakfast […] crew, and happy hour attendant were all very helpful and friendly. Read moreGenuine Hotels.com guest review
"nice room for the price"
Stayed here several times when my daughter played volleyball in plano..was nice clean hotel for the cheaper price on exspedia..Sofa beds were not in the best shape on the several different times we stayed..overall this was a good value for a clean, cheap place to stay.Genuine Expedia guest review
Hotel was very clean! My wife and daughter stayed 9 nights and were very satisfied with the conditions. The breakfast was very good and they even had appetizers and beer for free on Mon-Thurs.Genuine Hotels.com guest review
"great for family and pet owners"
Very good price/quality ratio. Close to the highway but not on the highway like La Quinta. Probably one of the best choice in plano for pet owners.Genuine Expedia guest review
This hotel fulfilled it's purpose. We needed a low priced hotel to sleep while at a soccer tournament. Our room was nice yet out dated. The beds were okay. We will use this hotel again.Genuine Hotels.com guest review
"a trip back in time..."
wow! Talk about 'outdated'. The rooms are outdated to the point of being tacky. If you're just looking for a bed to lie on for the night, there you go. Breakfast was decent.Genuine Expedia guest review
"Hotel was close to all of the major attractions"
I really did love my stay at Best Western Hotel. The room was very clean.The King-Size Bed was comfortable. The bathroom was clean, etc.The Breakfast was very good. I would recommend this hotel to everyone that travels.Genuine Hotels.com guest review
Lawn care service cutting grass at 8 am, a little bit to early still sleeping. Housekeeping vacuuming even with do not disturb sign on doorGenuine Hotels.com guest review
The only negative was a dog barking in the hall. The rest of my stay was excellent.Genuine Hotels.com guest review
"ok for a night..."
ok, so-so, had all the amenities expected but nothing posh about this location...Genuine Expedia guest review
Clean nice rooms with friendly staff. Great breakfast.Genuine Hotels.com guest review
"Decent room for the price"
We chose this hotel on a last minute trip to Dallas and were pleased to get a good rate. The hotel was very clean, but showing its wear. Peeling corners of wallpaper, ruts in the hallway carpet from the housekeeping carts, nothing terrible, but just needs some love. The breakfast was good, eggs, bacon, waffles & assorted fruits & cereals. The coffee […] was standard hotel bilge but passable to get me to Starbucks. There was a dog, of all things, barking from within the hotel. I called the office and they promptly attempted to locate the source. He offered to move us to a different room, but we chose to wait a bit to see if they'd be successful in removing the noisy pooch. By 10PM dog barking was silenced. Walls are a bit on the thin side, as we could hear the radio/tv from one of the surrounding rooms and the bed was quite firm (good if you like a hard bed-personal preference). Would I stay there again? Possibly for a quick stay. I don't think I could sleep on the bed more than a night or two, but again, that's preference. They did have free wifi as well as desktop PC & a printer in the lobby and the staff was curteous and attentive. Read moreGenuine Hotels.com guest review
The neighbors were extremely loud--up til 230 AM---then again at 730---could not sleepwalls are either too thin--not insulated but sounded as if they were in the same room with usGenuine Hotels.com guest review
The front desk personnel were very friendly and helpful. The room was spacious and clean, although you could tell that the hotel was an older hotel. I would have liked to have seen a little better quality of soaps and shampoos, but the items were just fine. The breakfast was very nice, and suited our needs perfectly. With the addition of a little more […] protein options, it would have been outstanding. The hotel sits back a little way from the expressway access road, which made it nice and quiet, but a little hard to find. Make sure you read the directions perfectly, or you will miss the road to make your turn. I would defintely stay in this hotel again! Read moreGenuine Hotels.com guest review
They triple charged my credit card after checking me in on someone elses' reservation. We had to move 3 times, once for the hotel putting us in the wrong reserved room, 2nd time the room had a bad odor, 3rd room was our reserved room.The beds were very uncomfortable.Genuine Hotels.com guest review
"A good hotel"
The staff is nice. And it's cheap in Plano. The staff is nice. And it's cheap in Plano. The staff is nice. And it's cheap in Plano.Genuine Expedia guest review
""Great hotel for the family""
Very good service. Variety breakfast. Definitely woth the money.Genuine Expedia guest review
"5 days of discomfort"
Internet service was very slow to non existence. Miad came in for cleaning despite hanging a do not disturb sign.Genuine Expedia guest review
"The best stay ever"
We will only stay at this location when visiting the Dallas areaGenuine Hotels.com guest review
"Good for a night or two"
Upkeep of the hotel is generally good, with a few minor cracks in the bathroom tile, stains, etc. that are to be expected. Staff were businesslike but not overly demonstrative. The breakfast area is an open space in the lobby, which was satisfactory but meant people were constantly coming in and out of the building while others were eating. Parking […] is excellent, with lots of spaces surrounding the building and easy street access. The only real downside is the hotel's location, hidden from the highway and thus not easy to find at first without good directions. Read moreGenuine Expedia guest review
"Suitable for single or family stay."
I have stayed about 20 days in this hotel and I would absolutely stay again. It doesn't have any luxury but have all the requirements in the most simple way. The only problem I have had was about the Internet connection, I need to get connected and keep connected to the Internet because of my job in most of the time and the Internet connection get […] disconnected at least several times per hour. It really creates problem during the web conferences and doesn't get recovered sometimes about up to 5 to 10 minutes. I think they use sbacco connection and this is the problem. Also their swimming pool is smaller than the images. I haven't swam but I have seen people and children swimming several times. They have breakfast, it is the same breakfast every morning and have all I need. Also in the happy hour which is at 17.30 they serve soft drinks or beers with some snacks. Also its location was important for me and it is besides the i75 which earns me time in accessing most of the places. The disadvantage of location is the sound coming from highway. Besides the Internet connection I would absolutely stay again. Read moreGenuine Expedia guest review
Our stay was great except for the fact the floor above us squeaked overtime someone walked across the floor. It was annoying since we were using this time to hopefully sleep in. That didn't happen.Genuine Expedia guest review
"Good Rates, But You Get What You Pay For"
In short, I was happy with the rate I booked through Hotel.com. I was happy enough to ignore the odd smells, inaccurate reservation and other interesting aspects. The problem clogged with almost nothing in it- still no big deal. But I wasn't happy with the huge roach that I noticed crawling around my room at around very late one evening. The person […] the hotel sent was not able to communicate very well with me about how to solve the issue and he disappeared several times leaving me in the room with the roach. It's not a bad hotel- it will be OK for short stays. Read moreGenuine Hotels.com guest review
"clean room/ nice breakfast/ good quality hotel"
We enjoyed it very much and were most comfortable in your clean room and breakfast was plentiful.Genuine Hotels.com guest review
Enjoyed the stay.Genuine Hotels.com guest review
"very nice stay"
Really liked the hotel. Everything was nice, especially for the price. No bar or room service, but was clean and reasonably appointed. Access from freeway was not hard, but not straightforward either. Liked having a couch. Would stay here again.Genuine Hotels.com guest review
"in convient location"
The lights did not work in the rooms. Big stain on the comforter. The staff was friendly.Genuine Hotels.com guest review
"Very good stay at a reasonable price"
We stayed at the hotel for 5 nights while on business. We chose to stay at a Best Western because of our previous stay at the Best Western Coconut Waikiki, which was wonderful. The complimentary hot breakfast was good. This is one reason I stayed here. The hotel served eggs, waffles, bacon (ham or sausage on alternative days I believe) yogurt, pastries, […] bread, milk, juice, and coffee. The hot tub was nice. My son loves playing in water. The pool was too cold to go swimming. We stayed here in April. The business center, which had two computers near the reception desk, did nicely for my internet needs. The staff was friendly, and the location suited our needs. If we are in the area again, we will probably stay here. Read moreGenuine Hotels.com guest review
"Can likely do better for the price"
The lobby looks very nice, breakfast was decent. My room smelled like stale cigarette smoke despite all rooms being labeled "non-smoking," and a shirt I left on the floor smelled funky. Not terrible in all, but I would expect better likely can be had for the price.Genuine Expedia guest review
It is too moisture in the room, especially the quilt.Genuine Expedia guest review
"Great hotel at a great price"
Very happy with our choice to stay here. Price was reasonable. Hotel is very close to Hwy 75 and is on a major road through Plano. Hotel was bright, clean & neat. Room was quiet & bed was comfortable. They had a simple, but nice happy hour when we arrived and breakfast was comparable to other hotels in this price range. Would stay here again or recommend […] to others. Read moreGenuine Hotels.com guest review
"Visit to Plano area"
Was the second hotel we stayed at in Plano area. Much nicer than earlier hotel that was close by. Very good breakfast and nice "happy hour" which were couple of pluses. Room very clean and well maintained. Overall very nice hotel.Genuine Hotels.com guest review
Great service, great breakfast AND evening heavy snacks. Only complaint is that non-smoking room smelled of old smoke, highly noticable when first entered room.Genuine Hotels.com guest review
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