"Good hotel, bad guest policy"
The staff were unable to remedy a problem with loud music playing throughout the middle of the night from an adjoining room. Unless this hotel commits to an after-hours quiet policy, I won't stay here again.Genuine Expedia guest review
"Quiet, comfortable, convenient - and huge rooms"
Nice suites hotel fairly conveniently located to Union County (5 minutes to Cranwood downtown, 10 minutes to Westfield). Loved the quiet huge suite. Very clean.Genuine Hotels.com guest review
We enjoyed our stay and looking forward to another stay in the near future.Genuine Hotels.com guest review
"What a value!"
There were 2 of us, only staying 1 night. The place is huge, which can be more than a little disorienting. And, good luck trying to figure out how to find the entrance as it is in a 7 point intersection involving the Parkway and various major roads, BUT........it was more than worth the money. The rooms were very clean and well appointed. The staff […] was efficient. The bed was comfy, the towels and pillows plentiful, and it was great having the extra space provided by the separate living space. One of us did partake in the generous breakfast available and was not disappointed. Maybe not fine dining, but when you are running out the door it is nice to have something fresh and hot. We didn't take advantage of any of the en suite studio amenities such as the kitchen or coffee, etc. but that was just bc of time. The place is a little dated, sure. The exterior and hall ways are not impressive, but I did not choose the hotel so I could hang out in the lobby. I had places to be and wanted to rest in comfort and I found that here no problem. I would recommend this to anyone. Read moreGenuine Expedia guest review
"close to all must-see sights and and very easy to"
My stay was wonderful and the next time I come to New York I will be staying there again.Genuine Hotels.com guest review
would like to have seen the cleaning staff open their eyes and clean the shower better. it would not have taken an extra minute or two to make the room perfect by attention to a minor cleanliness issue.Genuine Hotels.com guest review
"Great hotel in Cranford"
The room was excellent and we were very satisfied with our stay. The price was very reasonable for all the extras we got (including a hot and cold breakfast).Genuine Hotels.com guest review
Great for a big family. I highly recommend this hotel.Genuine Hotels.com guest review
This hotel has a great location. The rooms are spacious and well-appointed. Great amenities.Genuine Expedia guest review
They were accommodating from the beginning to the end. We checked in early because we had a 3:00 wedding. They provided a shuttle for us to and from the wedding with very short notice. The room was incredibly clean, large, homey and had great toiletries: Neutrogena and Bath and Body Works. Love the touch of the popcorn in the room. Perfect quick snack! The […] bed was very comfortable, but my only complaint was the loud air conditioning unit in the bedroom. It kicked on and off way too much and kept waking us up. The complimentary breakfast was great. Included everything from eggs to granola and yogurt. The later breakfast was very convenient, it was until 10:00, as well as the check out at 12:00. Made for a more relaxed stay. There's not much in walking distance of the hotel, but we did find Ye Olde Rathskeller which was great for a few drinks and appetizers after the wedding. We did walk, but with caution. Overall, a great place and would definitely recommend. Read moreGenuine Expedia guest review
"Great hotel for family and visiting NJ area."
Very nice and very close to our needs. Price was excellant for the room size.Genuine Expedia guest review
"OK but nothing to write home about"
Stayed there for 10 days. Never knew how many clean towels they would leave. Included breakfast was not always out at the appointed hour, and sometimes they cleaned up early. Door at the end of our hall was supposed to be accessible only with card key, but it was always unlocked, even after telling desk and sales manager. Too much money for what we […] got. Read moreGenuine Expedia guest review
Was horribly surprised to find out this hotel was one that accepts pets. Considering I had already had to ask for a clean comforter because of the visible stains I was very disappointed this on this trip. I understand those who want to take their pets on vacation. I just ask the people understand this mark in my face is a bite mark from a dog. So this […] would mean I don't like be surprised by big Rottweilers. The front desk clerk seemed unconcerned at about my screams. However, the young lady with the dog immediately took control of the situation. I have to say I would hate to think I am sleeping in dog urine. Read moreGenuine Hotels.com guest review
"ok hotel for a family"
Well the hotel is nice, the only bad thing is that housekeeping does not do a very good job at cleaning the room. if you could better your cleaning service the hotel would be excelent.Genuine Expedia guest review
"Close to harvest training center"
Everything was wonderful. One item affected me was the pillows. They were the very soft down pillows. I needed one with more neck support. If posible, you could add a few denser pillows for us side sleepers, that would be great. Staff there very friendly. Food services were excellent, helpful and cheerful. I hope to return for other training courses […] nearby. The decor throughout is chic. Very clean. Enjoy arriving on Thurday to enjoy the light dinner. It made my stay more enjoyable. Thanks for asking and caring! Read moreGenuine Hotels.com guest review
Smelt smoke through vent on three occations.hIGenuine Hotels.com guest review
"It has deteriorated since the last time we stayed."
Stayed two nights total (at the beginning of our vacation and end). Didn't sleep a wink both nights. The non-smoking rooms smelled like cigarettes. The duvet covers were old and nasty. The showers were dirty and there was hardly any staff give us help. We will not stay at this hotel again. Big disappointment.Genuine Hotels.com guest review
The staff was great. The room was great. Its in a small town and there's nit much around. But its not far from Newark. I would defiantly stay there againGenuine Hotels.com guest review
"Rooms are adequate but in decline"
Because this hotel is located near to family whom I visit a few times a year, I have stayed there a dozen times since discovering it about five years ago. The rooms are in need of refurbishing; they are increasingly showing their age. Small things, ranging from the alarm clock to the shower head to the bed mattress, are in disrepair or obviously not […] as good as new. The heating and A/C systems are noisier than should be expected. Read moreGenuine Hotels.com guest review
"Homewood suites ,Cranford NJ"
Overall, our stay was enjoyable. Despite the fact we had to plunge our rooms toilet. Upon checkout someone else picked up a plunger from front desk.Genuine Hotels.com guest review
Enjoyed our stay, It was close to our destination and convenient. The young man at the front desk was very helpful.Genuine Hotels.com guest review
"Homewood Suites IS Sweet"
The staff was knowledgeable, friendly, and efficient. All phases of the room were clean and in proper working condition. Because the bedroom is separated from the hall door, the bedroom is quiet, even with a full house. There is a little sundry shop adjacent to the main desk that has drinks, sweets, breakfast or munchie items, and some personal items. […] The grounds are well-maintained, and well-lit. There is a fitness room, but each of the cardio equipment pieces had an issue. There is no exercise mat, but it had an exercise ball and a few medicine balls. No weight equipment, but there was a Bally's nearby to which a guest could use at no charge. The breakfast buffet was clean, three juice choices, 3 cereals, and a hot item or two. It also had fresh muffins, bread, and bagels. It was nicely done and arranged. The suite system is better value than a hotel. Read moreGenuine Expedia guest review
Room air conditioning did not work, took 1 1/2 hours to get another room. Coffee pot in room did not work. 2nd night had a very loud guest above my room making lots of noise at 2 AM. Complained to front desk without success.Genuine Hotels.com guest review
"Homewood Suite Cranford"
A great place to stay. You will feel comfortable sitting on the couch. Beautiful!!!...Genuine Hotels.com guest review
Stayed 3 nights. Clean, comfortably-sized suites. Decent complimentary breakfast though they can use a new/better toaster. You do hear the occasional dog yelp/bark and am unsure whether specific rooms are designated as pet-friendly rooms or the entire hotel is.Genuine Hotels.com guest review
"Tough to Sleep"
The rooms were clean and comfortable, but the heating/ventilation unit was incredibly loud, and made it difficult to sleep soundly. Breakfast was okay. There are no local amenities within walking distance (ie, other places to eat, drugstore, etc). I would look for other options when returning to this area.Genuine Expedia guest review
"Smoking or Non-smoking?"
Because we were combining a visit with relatives and a vacation, we stayed there 3 different times within a 2 week period. First stay was excellent. At checkout we asked to stay in that same room for our 2nd stay. They said they would try, but gave us a room that had some damage to the door leading to the hallway and I felt that was a security issue. […] For the 3rd stay, the moment we opended our room door we could tell that is was a smoker's room. I immediately called to inform them of this. They said it was a non-smoking room, yet there were 2 ashtrays available in the room. They seem to want to answer all questions by saying that all rooms are booked. This also happened when we tried to check in early. They were always sold out the night before, so early check in was not possible. Overall, I would say that I might stay there again, but I am certain that I will look elsewhere first. Read moreGenuine Expedia guest review
Excellent stay , comfortable beds and helpful staffGenuine Expedia guest review
It was nice stay, comfortable bed, nice breakfast. love to go back!!Genuine Hotels.com guest review
Very relaxed hotel with attentive staff. Would recommend their suites if you are traveling with children as you get space and privacy.Genuine Expedia guest review
Great place to stay, great staff, great experience.Genuine Hotels.com guest review
Stayed for 2 nights. It is a nice clean hotel good value for the money. Good sized rooms, my wife liked the fully equipped kitchen.Genuine Expedia guest review
Mes deux journées passées dans cet hôtel étaient très agréables ....Le hall d'entrée très accueillant, les buffets matin et soirs, étaient assez variés. La chambre très propre, j'y retournerai avec plaisir. B. A.Genuine Hotels.com guest review
"Acceptabelt hotell för 1 natt"
Slitet hotell, med standard kvalitet. Rummet (124) luktade väldigt instängt och det var dålig ventilation. Dock OK för en natt mellan två flighter. Man måste ha bil eller ta taxi ifall man inte vill äta alla mål på hotellet eller om man vill shoppa. Personalen var outstanding, som så oftast i USA.Genuine Hotels.com guest review
"Tolles Hotel für Trips an der Ostküste"
Ausgezeichnetes und reichhaltiges Frühstück!!! Für Amerika ungewöhnlich. Weiter soGenuine Expedia guest review
"homewood suite, un concept innovant"
Très bon rapport qualité/prix. les suites sont spacieuses et bien équipées, repas du soir du lundi au jeudi inclus, petit dej très complet, un excellent concept.Genuine Hotels.com guest review
"Homewood Suites Cranford"
Bel hôtel, confortable. Le service hôtelier était très bien mis à part certaines indications incomplètes pour se rendre à Battery Park à Manhattan la journée de notre arrivée (un samedi). Les autres journées, le service était très courtois et satisfaisant. La chambre était très propre et le déjeuner buffet inclus était également très bien. Pour les […] voyageurs allant à Manhattan toutefois, nous avons trouvé l'hôtel un peu loin. Read moreGenuine Hotels.com guest review
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