All hotels in Sunny Isles Beach, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here18001 Collins Ave, Sunny Isles Beach, FL, 33160, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 433 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great service!
Genuine Hotels.com guest review
3 night romance trip Nov 14, 2014
christin
US
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
beautiful view and great service
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
marlen
US
5.0 / 5Outstanding
"Trump does it best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place- wish we had time to stay one more night
Genuine Hotels.com guest review
1 night family trip Jun 9, 2014
Martin
US
3.0 / 5Good
"Lux hotel, but no character"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Everythings is Ok, and works fine at the hotel. But it lacks charm and character. At all levels It could be a great hotel for people looking for efficient, modern, and a bit cold/impersonal atmosphere.
Genuine Expedia guest review
Other trip Oct 13, 2014
eduardo
US
5.0 / 5Outstanding
"My experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night family trip Oct 4, 2014
Yamil
US
4.0 / 5Excellent
"Very nice hotel, easy access to the beach."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel. Stayed with my 3 teenage kids and they loved it.
Genuine Expedia guest review
Other trip Sep 23, 2014
Anne
US
5.0 / 5Outstanding
"Great hotel on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Every things was very good, everybody was so nice and kind. The room was cleaning very well. We had fun:) the gym was small but very functional. The pool was nice and clean. This hotel good for family and for couple. The beach was perfect. Balcony with beautiful views of the ocean and pools. Large bathroom with shower and bath tad were wonderful:) Also it's very handly having a kitchen in the room and refrigerator with a full bar.
Genuine Expedia guest review
Other trip Sep 11, 2014
777
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We were racially profiled by staff while hanging out the poolside. We were the only blacks there so a staff came up to us and said " are you really a guest here? I am very curious". Also, dinning service is terrible for the price you pay. Breakfast is tasteless and they make the worst coffee. House keeping staff came in the middle of the night without being asked and get this.... They let themselves into our room with out permission while we are asleep yelling " house keeping!". Also, house keeping staff must like hanging out in guest rooms because I found a pair of sandals by our bed that dose not belong to us.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
good and comfortable. facility such as toilet water system was not functioning perfect.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place, wonderful vacation!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is beautiful, right on the beach. We stayed at deluxe studio with ocean view. The room was very spacious and clean. In room coffee was included in the price we paid, but because we are espresso lovers we had our coffee in the nearby bakeries( across the street). There are plenty of restaurants nearby. The pools were never crowded and there were always chairs available. The staff was very friendly. We had a great time and we would definitely stay again there.
Genuine Expedia guest review
Other trip Aug 29, 2014
Petia
US
5.0 / 5Outstanding
"Great resort!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My husband and I could not have been happier staying at the Trump this weekend. The ENTIRE staff was so friendly and did everything in their power to make our stay pleasant. The one bedroom suite was very spacious and clean with great views of the bay and ocean. Breakfast was pricey which is typical for a resort, but delicious. Lucien, our server, went out of his way to start each day with a wonderful experience. The beach does get crowded so if you would like front row seating, have your chair and umbrella set up early. Don't hesitate for a minute to stay at the Trump. We can't wait to return!
Genuine Hotels.com guest review
3 night family trip Aug 22, 2014
TLM
US
2.0 / 5Fair
"Not worth the money"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Guy at the counter was not helpful. Most nice hotels/resorts I've visited for the first time or for special occasion, do something nice....but not here ...they want you to spend money on every little thing, even when you are already paying quite a bit for hotel! We tried to get on the shuttle to south beach , we're there on time, and it was gone, all the staff said was...sorry...then we had a $50 can ride to SB...to make matters worse , we caught shuttle on ride home, and there was not enough room, we sat in the back (a space about 4 x 5 ft. Awith about 10 others...not only unsafe but uncomfortable...come on, spend a few dollars and get a bigger bus!
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice,Good Price Beautiful Room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything Is Clean,Resort is Beautiful place to stay and have some rest,Room 2316 amazing beautiful view,Stuf really nice.Gonna stay there Again.Thank You!
Genuine Expedia guest review
Other trip Aug 9, 2014
Andrii
US
5.0 / 5Outstanding
"Excellent staff & faculties"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly and helpful. Beautiful hotel
Genuine Expedia guest review
Other trip Aug 8, 2014
simmons
US
3.0 / 5Good
"3rd visit and 1st disappointment"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We've been coming here for the last 3 years and up until this visit we were completely happy. I usually don't have to work and come here specifically for vacation and to unwind. This time i had to work. Unfortunately the staff could not get my laptap wifi connectivity. I had to work at the McDonalds down the street which had free WiFi and I was able to connect no problem. I was also able to connect at the Starbucks a few blocks down the street. I spent several hours with various staff members trying to get me a WiFi or hard wire connection to no avail. Also our key cards quit working and after making several trips from our room to the lobby to get new cards security finally had to come up. The security master key did not work so we had to wait while he went to get a computer to hook up to the system and resolve the issue. I did get about $400.00 dollars knocked off of our $2000.00 bill total but it's not about the money.
Genuine Expedia guest review
Other trip Jul 31, 2014
Jim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Super.
Genuine Hotels.com guest review
3 night business trip Jul 21, 2014
Jadin
US
5.0 / 5Outstanding
"Gorgeous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent very clean and very very good service super location and very very super hot
Genuine Hotels.com guest review
3 night business trip Jul 11, 2014
Stelica
US
3.0 / 5Good
"Nice hotel, close to the beach, very expensive."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great staff and customer service. Extremely pricy food and drinks - not an all inclusive hotel.
Genuine Expedia guest review
Other trip Jul 14, 2014
Jenna T
US
5.0 / 5Outstanding
"Beautiful hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel with incredible amenities and caring staff! We had a great time. Possibly one of the best hotels we have ever stayed in.
Genuine Expedia guest review
Other trip Jul 13, 2014
bm
US
5.0 / 5Outstanding
"Great stay with kids"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wow - kids club was great- great staff in spa
Genuine Hotels.com guest review
4 night trip Jun 12, 2014
Irene
US
5.0 / 5Outstanding
"Beautiful hotel & gorgeous beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the hotel was beautiful & the rooms were a great size. I stayed in the deluxe ocean room view with balcony. My view of the beach was spectacular. I loved waking up in the morning, eating my breakfast and looking out into ocean. The staff were very attentive and polite. The pools were beautiful.
Genuine Expedia guest review
Other trip Jul 7, 2014
Dianna
US
5.0 / 5Outstanding
"it is in a very nice location and pleasant to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The family enjoyed the ameneties of the hotel and the pool
Genuine Expedia guest review
Other trip Jul 7, 2014
marie
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It does not have a self-parking so it is a little bit uncomfortable waiting for your car every time you were going out of the hotel, even though the valet was quick. The rooms are small, such as the valcony but they did not have a nice sence like other hotels. The halls were not clean. If you have visitors they have to pay a $25 fee per person to stay the day with you. I expected a little bit more from this hotel.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Well worth it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We have 2 young children (ages 2&4), and I must say we LOVED the huge pool and the "kiddie" pool. The rooms were a little smaller than we would have liked, however were very clean, with super comfortable beds. I would ask about bathrooms if you're traveling with young children, as the spa-like bathroom was great for adults however not so much for kids. There was not a bathtub, only a shower which was a bit slippery for squirmy kids. Our room had an awesome view of pool and ocean. The staff was friendly and courteous. My family and I travel to Sunny Isles Beach every year and would definitely stay here again!
Genuine Expedia guest review
Other trip Jul 4, 2014
Jessica
US
4.0 / 5Excellent
"Great hotel & resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed our stay at trump international. They upgraded is from a junior suite to a suite for no charge. Restaurants were good and the place was very clean.
Genuine Expedia guest review
Other trip Jun 28, 2014
Scott
US
5.0 / 5Outstanding
"Superb!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was perfect! Restaurant food was delicious. I'd recommend this hotel to anyone looking for luxury and relaxation. In fact I already have! Excellent!
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
Angela Dorsey
US
4.0 / 5Excellent
"Outstanding ocean view. Really enjoyed the Keurig"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Outstanding ocean view. Really enjoyed Keurig coffee pot. Housekeeping staff kept the room very clean. Enjoyed lap pool however staff needs to intervene when other guests use pool for other reasons besides swimming laps. Excellent fitness room.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
1.0 / 5Poor
"Nice hotel, terrible staff"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was so excited when i walked in to this hotel it looks very good, has its own private jaccuzi , pool beach etc, first disappointment, wifi wont work i had to call everyday n they would keep me on hold forever, the problem was still not fixed, 2nd i had to change the keys every signle day cause they would not work, they said it could be cause im keeping my keys close to my phone but i really kept em away n still had to change keys evryday it was very stressful , last day of my stay i put the sign for room service on the door n they did nottt clean the room, staff were not very helpful, for a vacation i would look for another hotel next time :)
Genuine Expedia guest review
Other trip May 30, 2014
maya
US
5.0 / 5Outstanding
"Anniversary"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a great hotel. Very large room with a great view of the Atlantic. It was our anniversary and we received a free bottle of wine and cheese platter. Nice beach and restaurants located at site. Will go back again for sure.
Genuine Hotels.com guest review
1 night romance trip May 22, 2014
Bill K.
US
4.0 / 5Excellent
"Nice property, good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall great stay. The valet parking was very disorganized and inefficient, otherwise no complaints.
Genuine Hotels.com guest review
3 night business trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The beds and pillows were greaT send me one
Genuine Hotels.com guest review
1 night trip May 10, 2014
Mabel
US
4.0 / 5Excellent
"Very pleased!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Chose this hotel due to location and easy beach access. My first time at a Trump Hotel, so I thought it would be a bit more fancy, but regardless, it was very nice, clean, and comfortable. Staff at the beach was great and we had a wonderful, relaxing time!
Genuine Hotels.com guest review
3 night trip Apr 25, 2014
Marty
US
3.0 / 5Good
"Elevator issue"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    -
There is a huge problem with the elevators. We have to wait over 40 minutes to get to the lobby. Really frustrating. The service was good. But I don't recomend to someone who is traveling and has to get a early flight.
Genuine Expedia guest review
Other trip May 3, 2014
Tooks
US
5.0 / 5Outstanding
"satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable and conveniently located. Staff was pleasant and very helpful. Beautiful facility and access to the beach was great.
Genuine Expedia guest review
Other trip Apr 28, 2014
kim
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The pool area was a bit "dirty" with a lot of used cups around and trash. Pool loungers had dirty pads as well. Overall, hotel is nice but a bit out dated. Needs a coffee shop option as well. Staff was great.
Genuine Hotels.com guest review
2 night trip Apr 19, 2014
JB
US
5.0 / 5Outstanding
"Excelent Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great. Breakfast should have more options having a high international tourist visit.
Genuine Hotels.com guest review
7 night family trip Apr 10, 2014
Michael
US
4.0 / 5Excellent
"Nice hotel right on the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice room, perfect view of he pool and beach, great weekend getaway!
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
US
5.0 / 5Outstanding
"More than I Expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room and Hotel: Very clean. Surprised to find we had a huge balcony and a hot tub. The bay view is cheaper but view is amazing. All day room service is nice if you are out late. Beach: Never too crowded and adjacent to Trump condo towers so there is a large stretch of beach to enjoy. Surrounding Locations: Conveniently close to shops. Across street: a CVS, beach shop, numerous bars/ restaurants, and a liquor store. This makes your food/beverage expenses mush cheaper. Adventura mall is ten minutes away and beautiful. Tips: Everything is much more expensive at the hotel given the Resort fees and taxes - not the hotel's fault - so if you want food or adult beverages go across the street as the options are numerous and great quality - if you like Italian check out Timo's. Valet can get expensive, so see if you can park yourself. If you plan to drive around the city often get a SunPass – cheap and you can get it at most retailers. No toll booths, just the pass - get it early as it won't activate till 6AM the next day. Cash is necessary to some of your entertainment options. Don't forget your sunscreen even if it is overcast. ENJOY MIAMI!!!
Genuine Hotels.com guest review
4 night trip with friends Mar 27, 2014
Robert
US
1.0 / 5Poor
"Way to many hidden cost"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Way to many hidden cost and extra 275 in fees who ever heard of a 20 doll or a day pool charge everything has a fee even towels and chairs at the poolside will not return
Genuine Hotels.com guest review
3 night trip Mar 27, 2014
Carrie allen
US
3.0 / 5Good
"Overpriced for mediocre quality"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Two or maybe two and a half stars
Genuine Hotels.com guest review
1 night family trip Mar 28, 2014
Steve
US
4.0 / 5Excellent
"Excellent break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice and met expectations of resting and shopping. Food is quite expensive. How can a breakfast for a couple in a regular buffet cost USD86
Genuine Expedia guest review
Other trip Mar 31, 2014
ANDRES
US
4.0 / 5Excellent
"Less than expected"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Less than expected. Pool is not as nice as it looks on the web and the service there is not good. The elevators are very crowded and the hotel is very noise on the weekends. Rooms are big and beds are comfortable but decorations is not very nice.
Genuine Hotels.com guest review
6 night trip Mar 23, 2014
A Traveler
US
3.0 / 5Good
"We had higher expectations"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was OK. Our expectations were higher of this hotel - being Trump property and everything. Constantly requesting to have the right number of bath, hand & wash towels, asking to refill coffee cups. Expecting lunch to be served on the beach in less than and hour and 20 minutes.
Genuine Hotels.com guest review
5 night family trip Mar 21, 2014
Ilya
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel the staff was great could not of had a better vacation.
Genuine Hotels.com guest review
7 night trip Mar 21, 2014
Jim
US
5.0 / 5Outstanding
"Perfect for family vacay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Kid friendly, adult friendly, perfect for fam vacay! we loved this hotel! The outdoor setup (pool, hot tub, outdoor bar, convenience to beach) ws awesome. The std room was spacious enough to accommodate 2adults and 2kids. The ocean view and balcony were perfect. The staff was also very nice and attentive.
Genuine Hotels.com guest review
1 night family trip Mar 17, 2014
Lake
US
3.0 / 5Good
"Not what I hoped to find"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The valet was slow and short staffed. The bellman didn't offer to take my bags until after I tired of waiting and picked them up myself. The front desk spent the check-in time trying to up sell me to a better room. I paid the additional fee for the upgraded room but regretted it. The rooms looked like Hampton inn or Courtyard rooms with a view which was not what I expected for the price I was paying. The room service was slow and the food quality was poor. I wouldn't stay at a Trump property again. The Trump staff and decorators should tour Westin and Hyatt Properties for inspiration.
Genuine Hotels.com guest review
1 night trip Mar 17, 2014
John V
US
4.0 / 5Excellent
"A mixed bag"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel was acceptable. Excellent location, large nicely appointed rooms. Food was good but very overpriced. No casual place to get dinner on Mon or Tues eve. In hotel. Friendly service poolside but not enough staff. Front desk staff was not well trained. Good concierge! Insufficient number of elevators for the size hotel. Overall nice but will choose other hotel for next visit.
Genuine Hotels.com guest review
5 night business trip Mar 13, 2014
Marci
US
5.0 / 5Outstanding
"Great hotel on quieter stretch of the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We've stayed here twice. The hotel is on a great stretch of beach and the area is quieter than South Beach (which is what we were looking for). There isn't a lot within walking distance, so be prepared to have a car or take cabs (which isn't too much or a problem). The Aventura mall is a short drive away. The beach is awesome and the beach staff is wonderful. The new bar on the beach is really nice too. The rooms are clean and have great views. The cost is a little high, but I'd be willing to pay it again for the amenities!
Genuine Expedia guest review
Other trip Mar 16, 2014
Andy
US
3.0 / 5Good
"customer service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I expected much more from this hotel. I have stayed there before and was satisfied. This stay was not at all satisfactory. The internet service (free) was not accessible. The hotel referred us to an outside source for help. After being on the phone for 1 hr with this company, i received no help. The hotel was not assistive and continued to refer us to this outside source. Secondly, morning room service was ordered and not received on time, actually forgotten on one occasion. The toilet was running for the entirety of our stay. Repeated attempts to rectify this problem were not addressed. This is not hotel I would recommend. It was expensive and not worth it.
Genuine Hotels.com guest review
3 night trip Mar 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay there again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We thoroughly enjoyed our stay here. We had come for pure relaxation, to just chill and re-calibrate after a stressful period following my mother's passing & it was my husband's birthday. We got everything we had hoped for and more. All of the staff were very friendly and professional. Our Junior suite was lovely and quite spacious, but the best part was the in-room washer/dryer! No packing dirty clothes upon arrival home!Now that's a feature that separates a top quality hotel from it's peers, because it shows that they are thinking about every detail regarding their patrons travel. They also delivered us a very thoughtful room service with a lovely card. We are most appreciative of everyone there.
Genuine Hotels.com guest review
3 night trip Mar 11, 2014
Sue
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews