Bed had been urinated and not Cleaned properly. Hotel area not well kept.Genuine Expedia guest review
Response by Quality Suites - The Royale Parc Suites Our housekeeping department does provide freshly laundered sheets, pillowcases, mattress pads, blankets, etc. prior to every check-in. Our apologies if our service did not meet your expectations for this stay. We encourage guests to contact any member of our staff, or hotel management during their stay should they need additional amenities or if we overlooked anything. Quality Suites Royale Parc Suites has team members on site from 8:00AM to 12 midnight daily so even late evening requests can be handled, and a member of our staff is available 24 hours a day at Guest Reception in order to assist our guests with any needs or concerns.
Out dated motel, converted to be suits. My wife and I decided on this place going on the pictures. That was a big mistake! The hotel looks nothing like the pictures. Also, the free shuttle stayed crowded, meaning that for every ride to the park we were standing. Nothing like we expected at all, and will not be returning. Also, they were having some […] problems with there wi fi connection which made me turn some assignments in late. Not a good place at all. Read moreGenuine Expedia guest review
Response by Quality Suites - The Royale Parc Suites Quality Suites Royale Parc Suites employs over 100 well-trained team members, who focus on maintaining the resort and all guest areas in crisp condition while providing the welcoming, safe, family atmosphere you expect while vacationing in Orlando. The hotel offers daily scheduled courtesy shuttle service to Disney, Sea World and Universal Orlando theme parks. If demand calls for it, a second shuttle will be called to pick up hotel guests if the first shuttle fills to capacity. A 24 - hour business centre is located on the hotel grounds and provides several desktop computers with high speed internet access should guests' have any problems connecting with our wifi signal.
"Close to everything"
The hotel was close to everything. Although the hotel was older, the rooms were in real good condition. We had a two bedroom suite that was close to the pool. I would plan on staying here again if we are in the area.Genuine Hotels.com guest review
Can't call this a "HOTEL" it is the worse place I have ever stay in...Genuine Expedia guest review
Response by Quality Suites - The Royale Parc Suites At Quality Suites Royale Parc Suites, we strive for 100% Guest Satisfaction and it is disappointing to know that one of our past guests was not completely happy with their stay. We continually strive to provide a quality product and service at a fair price. We encourage guests to contact management during their stay if there is anything we can do to make your vacation more comfortable and enjoyable.
"Not impressed, could be a lot better..."
This hotel need improvements in the cleanliness and the service offered by staff members. We were not impressed by anything in this hotel. Could be a lot better!!Genuine Expedia guest review
Response by Quality Suites - The Royale Parc Suites Our passion and goal is to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest, and it is unfortunate when that doesn't happen. Our housekeeping department would like to apologize if our service did not meet your expectations on this stay. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests. We encourage guests to contact any member of our staff, or hotel management during your stay should you need additional amenities or if we overlooked anything.
"Wouldn't go back."
Everything - from the elevators to the rooms - is in serious need of updating. The wireless service hardly works, even if you're standing at the window. I tried to close the curtains, only to find that just the sheers were made to close. Thus, people can see through the sheers and the sun is shining in early in the morning. The coffee was horrible, […] and I do mean HORRIBLE! Read moreGenuine Expedia guest review
"Fun & clean family hotel"
Grest staff, breakfast was more than we expected, pools, game room, pool bar were very clean and nice. Beds were not as comfortable as we had hoped but very clean. Overall, great hotel at a very nice price. We will return and suggest this hotel to family and friends.Genuine Expedia guest review
"This is a 5 Diamond Hotel"
Wow! We were impressed!!! Excellent Customer Service - With free Wi-Fi, Free Complete Hot Breakfast, Free Shuttle to Theme Parks, and best off all 6pm - 7pm Happy Hour FREE all you can drink alcoholic, non-alcoholic and beer at the Tiki Bar next to pool area!!! Beautiful kiddie pool, adult pool and jacuzzi!!! I couldntGenuine Expedia guest review
"Cheap, but expected better!"
The amenities, such as the pool, bar, and playground were great! The hotel rooms were rundown. And we found a silverfish in the bed. The full breakfast was not much of a breakfast. I don't think I would recommend to anyone. Cheap, but expected more still!Genuine Expedia guest review
"Nice location good services overall."
Nice location and overall good services.Genuine Hotels.com guest review
It was wonderful, I was a little scared when I booked because of the bad reviews that this hotel had, But I had a remarkable stay. Come on people!!! you're getting more than what you're paying for. It's rated 3 stars. Don't pay for a 3 star hotel and expect to get a 5 start hotel. The location is perfect very close to a lot of restaurants and gift shops […] super close to Disney. The room was clean, wonderful pool and safe parking.. It's a GREAT hotel.. you wont regret it BUT REMEBER IT IS A 3 STAR HOTEL NOT 5!!!! Cheap people trying to pay for 3 Stars but expect to get 5 Star service... Thats not going to happen!!! Read moreGenuine Expedia guest review
"Smells like mold."
The hotel smelled terribly of mold , asked for a cleaning but the hotel wouldnt do it....Breakfast was fair, not many choices but on a good note, the pool and courtyard were beautiful.Genuine Hotels.com guest review
Response by Quality Suites - The Royale Parc Suites The goal of our trained staff of hospitality professionals is to ensure a pleasant stay and resort atmosphere for all of our guests. In most instances our housekeeping staff can treat and mitigate a guest room odor without the guest having to switch rooms. However we give our guests the option for a room move, if this is the best possible solution to ensure guest comfort and resolution of the issue.
"Great place to stay"
I enjoyed my stay, the staff was friendly and courtious, the breakfast was delicious, and the room was very comfortable. The only thing I didn't care for was that their was hair on a towel that I was getting ready to use after showering, and I also saw some hair on the bed sheets. I always travel with my own sheets so it really didn't make much of a […] difference to me. Read moreGenuine Expedia guest review
"Great place to stay"
I always stay royale parc suites because of the service, Great breakfast, Clean, Great pool. Great bar. The only hotel I know of gives you FREE beer from 6:pm to 7:pm.Genuine Hotels.com guest review
They charged me for a meal I didnt eat! bathroom stinked.Genuine Expedia guest review
The furniture in the room was not well taken care of. The employees in guest services seemed to be in the twilight zone and the buffet breakfast seemed like the food they offer in third world countries. Horrible is an understatement. The hotel surrounds the pool. At night the guests are allowed to stay in the pool until late, so if you want to sleep, […] good luck! We actually saw people doing a barbque poolside around 11 pm. Needless to say, I will not be staying there any time soon. Read moreGenuine Expedia guest review
"Nice Hotel for Price"
Spent 9 days at this hotel - nice hotel for the price. Offered the same free hot breakfast every morning (although I may never eat scrammbled eggs again). Is a safe secure hotel and can only be accessed with room key from exterior entry ways. Does offer free shuttle to area parks but I would strongly recommed car rental due to added flexability and […] convience. Only takes you to Magic Kingdom and Epcot - will then need to use Disney transportation to get to the other Disney Parks. Great section on Irlo Bronson Highway - many places to eat and things to do within walking distance plus there is a Dunkin Donuts across the road! Read moreGenuine Expedia guest review
"only for themeparkers"
We chose this hotel because it sounded the most amenable for adults looking for overnight enroute. Mandatory extra charge for "spa" & breakfast were worthless because check in was too late to use pool and breakfast wasn't until after 7 which was after our 6:30 departure. Poolside bar and "free" managers reception consisted of outdoor TV with plastic […] cups of beer and loud bartender. Accommodations were quiet and clean, but grim with Ironed but ripped sheets. Perhaps for a family or large group this would have been ideal. Read moreGenuine Hotels.com guest review
"Bring your own"
ok for the price, breakfast is terrible but pool is nice! kitchen had no pans or plates - if you are planning to stay for a few days and cater in your room bring your own equipment!Genuine Expedia guest review
"problem with breakfest"
The only problem I had at the hotel is they servied the same breakfest avery day, they could change it like avery other day so it doesn't get mondaneGenuine Expedia guest review
"did not have a good experience"
We picked this hotel because the picture looked very nice online, but once we walked in we were very dissapointed. Carpet was soaking wet and the whole room smelled like somebody died in there. We did not have any hand towels or washcloths. When we brought it up to front desk attention, ahe told us they wouldnt charge us service fee (oh yeah, there […] is service fee!) But they charged us anyway. Very dissapointed... Read moreGenuine Hotels.com guest review
"Recent stay during Regional Corvette event."
Recommended hotel soley on location and access to Old Towne. Best alternative for price and access when compared to Comfort Suites.Genuine Expedia guest review
"Great Vacation Spot!"
Very clean, great staff, enjoyed the clean pool, (and tiki hut by the pool) Walking distance to Old Town which is great! I would love to go back to this hotel!Genuine Expedia guest review
"Best Hotal for Disney"
They Kitchen, Free Breakfast and shuttle to Disney world. I dont need anything more than the price for the stay. We also liked the free beer and pool.Genuine Hotels.com guest review
Not a terrible stay by any means but not as good as I had hoped. Hotel doors dont meet the floors, was a little strange. Hotel restaurant was always out of everything. Only tea available all day, no all day coffee bar as advertised. Needs updating in the worst way. Considering it advertises new renovations. Do not pay full room rates. If you catch a […] deal then might be worth it. Pool was okay. I would stay somewhere else next time though. Read moreGenuine Hotels.com guest review
"GREAT HOTEL !"
EXCELLENT! WE STAY FOR WEEK FOR THE DISNEY MARATHON. MY FAMILY HAD A GREAT TIME. VERY COMFORTABLE ROOMS FOR LARGE FAMILY. GOOD LOCATION.Genuine Expedia guest review
"Spend the extra few bucks to stay somewhere else"
This hotel was an okay deal for the price we got, but we were very unhappy with our stay. Upon arriving on the first day, the lobby and pool area were pretty nice so we were anxious to get up to our room after a long day of traveling. We checked in very quickly and were on our way. The first thing we noticed was the poor quality of the tv reception […] in the living room, then how the master tv did not work and finally how there was soap left in the shower with small dark hairs on it. We were disgusted, in the other bathroom the toilet was leaking a sufficient amount from the bottom and the whole floor was wet. We stuck it out for that night because it was late, but requested to be moved once the handyman came up to the room. They told us we would be moved in the morning. They did move us into a much cleaner room, and we were satisfied. Two days went by and then my girlfriend flushed the toilet with nothing but pee and a small amount of toilet paper and it began to overflow after a minute or so we finally turned off the water to the toilet, after trutting through the water that now covered the bathroom floor. After walking through our own pee for the second time, we decided to check out of the hotel immediately. We then went to stay at a much nicer and more expensive hotel for our last 3 nights. Read moreGenuine Expedia guest review
Clean room and o.k. bed but sofa bed was bad and not ready for guest. Don’t expect Breakfast Buffet much, It is free.Genuine Expedia guest review
"Quality Suites - The Royale Parc Suites"
We loved this hotel. Great location, wonderful rooms and the price is perfect. The room was clean and spacious, only downside is we were next to the stairs and the sounds of people early in the morning if you use the sofa sleeper in the living room. Breakfast could use more variety (or maybe there wasn't much left since we didn't eat until 1/2 hour […] before it closed). But the kitchen in the room was ideal for keeping/fixing food. We will definitely stay here again next time we visit Orlando. Read moreGenuine Hotels.com guest review
"Good for College Students on a Budget"
Free Happy Hour from 6-7pm = awesome. Breakfast was medicore but edible. Great budget hotel for students wanting a pool/sun/fun/social atmosphere relatively close to Disney and other activities.Genuine Expedia guest review
"good bang for the buck"
After staying at a 5 star room at Disney, this seemed a little less. However, on its own merit, this hotel was extremely affordable, comfortable, and I would recommend it to those wanting a good room at a nice price.Genuine Expedia guest review
"The Royale Parc Suites - Great Location!"
This hotel is located in a good neighborhood with a convenient mall just across the street (Walgreens, Publix, fast food restaurants), realy close to Disney, easy access from main roads. We were a party of 4 adults and 2 children, and we stayed at this hotel for 20 nights. The hotel has a small but equiped kitchen, very convenient for the kids's meals, […] and for eating in. The hotel has good amenities: guest laundry, business center, internet, breakfast... My complains are: cleanliness of the room was far below my expectations, and the windows were locked so we couldn't get fresh air. In the end, I would stay at the hotel again, and I do recomend it for groups and family vacations. Read moreGenuine Hotels.com guest review
nice hotel for the price. They have shuttle services to and from disney epcot which is really good.Genuine Hotels.com guest review
"Quality Suites - The Royale Parc Suites - Orlando"
A roomy, quiet, clean, well-situated hotel. Older but renovated with 2 flat screen TVs. Nit-pics: No TV channel line-up & only one sink in the bathroom, BUT the price far out-weighs it all. We'll be back.Genuine Hotels.com guest review
"good rate, but overall not worth the price"
The stay started poorly when check-in lasted more than 30 minutes. Granted there had been a pipe which burst earlier in the day, but we were checking in at 10:00 PM. origionally we had booked a two bedroom suite for ourselves and our kids, but that room had flooded. They tried to make things right by giving us two single rooms that were side by side, […] but it was still horribly inconvienent. Although the rooms were good sized, this was compromised by the fact that there were no drapes that could be closed. There were only shears that could close all the way across the windows. Since we were on the ground floor the passing car lights shone through the window all night long. It was also disconcerting in the morning to take a shower and realize that if you could clearly make out people walking by your front window, they could most likely notice you nude stepping out of the bathroom. The hot breakfast was also dissipointing. The eggs had a unique rubber like texture I have never encountered before. The corned beef hash was obviously dumped out of a can and poorly heated, and the french toast was served frozen. so while the rooms were big, and the beds reasonably comfortable, the negatives far outwieghed the positives. My recomendation is to skip this hotel. You can find better for the same money in any number of areas in Orlando. Read moreGenuine Hotels.com guest review
Employees were cheerful and helpful; ground is maintained well; generally good for the value you payGenuine Hotels.com guest review
"great stay great price"
The hotel is comfortable and clean and you can't beat the amenities for the price. free hot and cold breakfast, free internet, and free trans to the theme parks. and the location is perfect. close to restaraunts, shopping, and grocery. My family of 6 always book here. Great!Genuine Expedia guest review
"very nice for the money"
I liked it, nice hot tub, happy hour every day.Genuine Hotels.com guest review
"Very Good value"
2nd year in a row. Good points- large suites very good value- includes a good breakfeast-more variety this year- free shutle buses which save on the $14 parking- near Old Town and stores. friendly staff and front desk. nice landscaping and off main hwy. main negative is housekeeping- once no washclothes and not enough towels. another time no service […] until we called after 3pm. when checking out multiple ppl asked at check out time if we were readdy to leave. Overall good value and will probably stayy again for the value andsize of the suite and location Read moreGenuine Expedia guest review
"Old but location good"
Had trouble with keys, but had excellent service. Good location. Breakfast was good with fair selection, lean on fruit. Good value overall as internet included.Genuine Hotels.com guest review
"1 night stay in Orlando"
Booked a last minute trip to Disney for the kids. Hotel was located about 10 minutes from the Magic Kingdom. Room was good size and we were on one of the top floors so noise was not an issue. Front desk clerk was very slow both at check in and leaving. Room was clean and overlooked the pool. It seemed secure. Overall, hotel was exactly what we expected. […] Not a 5 star but comfortable. Read moreGenuine Hotels.com guest review
"Will stay again"
Pillows were too hard. The 1st night our towels were not changed until we requested room service. The air unit was very loud and had to be repaired. Everything else was good.Genuine Expedia guest review
"Will go back on my next trip to florida."
Wonderful breakfast, friendly staff. clean rooms.Genuine Expedia guest review
"Awful stay, awful vacation"
Very spacious for a room a family of 8, beds were comfy, however, you were able to hear everything going on outside of the room. The first night we checked in there were college kids having a shouting match with other kids, waking up in the morning there were broken beer bottles in the floor, not safe for children. The second night, we could hardly […] sleep due to the noises outside. Towels smelled of cigarettes, bathrooms insufficiently clean, and unable to close draperies. Read moreGenuine Hotels.com guest review
Air noisy---doors heavy and noisy ---breakfast poorGenuine Hotels.com guest review
"Breakfast is so good."
Breakfast is so good. Located behind a very cheap looking gift shop and the entrance is not beautiful. But the room is roomy with 2 big flat screens.Genuine Expedia guest review
"It was ok,,,"
The hotel is showing it's age now and really needs an upgrade to some of it's rooms. The breakfast isn't quite what it used to be but the food is good.Genuine Expedia guest review
"Good for the Price"
Rooms are great. 2 rooms with 2 double beds and 2 full baths. No one had to wait. Breakfast was adequate. Cereal, muffins, danish, hard boiled eggs (tasteless), scrambled eggs, home fries(tasty), commercial waffles, french toast or pancakes; toast. Don't let them fool you with the term "concierge". Not by a long shot. To get the discounted tickets you […] needed to meet "certain citeria". Did not know where the car rental company was, which we later found out was less than a mile away. We did have one very big draw back. There was a leak in the bedroom in the middle of he day. The carpet was soaked within the hour. They did move us to a new room, the handicap room. Nice room though not as nice as first room. Next to the noisy elevator. For the hour when people are returning from the parks it is very aggravating. Read moreGenuine Expedia guest review
This is my first time staying at this hotel. One of the front desk clerks was RUDE. He was rude to a customer on the phone and he was rude when I asked him a specific question.Genuine Hotels.com guest review
"Very pleasant and affordable stay"
I felt that the suite we had was pleasant and clean. Even though the hotel was showing some evidence of aging, it was still very nice. We had good service and were always treated respectfully. I felt the price we paid for this suite was very reasonable. I would have expected to pay that much for a hotel room only at hotel that wasn't as nice as this. […] We were also treated to a full breakfast every morning. You don't get that at many places anymore! Thanks to all the hotel staff at Quality Suites- The Royale Parc Suites. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )