"JOKE OF A HOTEL"
The hotel is full of MOLD...my room was horriable empty condom boxes on the balcony...I took pictures and as soon as I can figure out how to work my new phone... I am posting single picture I took of this dump.Five elevators only 2 working....20 in wait going up...and 35 min wait going back down...I would't sponser a dog fight with free tickets at this […] hotel.....the worest. Read moreGenuine Hotels.com guest review
"Spacious rooms, great view-bad service"
Spent one night with my family. Lady in the lobby gave us our room keys for a room that was already occupied. Elevator service still terribleGenuine Hotels.com guest review
This Hotel Is Not On The Boardwalk. It Isn't A Resort, You Have To Wait Forever For Elevators, And Walk Through A Terrible Neighborhood To get to The Boardwalk.Genuine Hotels.com guest review
"Decent Family Getaway to the Shore"
Overall, it was good. Service at the desk was very slow and it wasn't busy. Suites were adequate for family. Nice inside pool area. A two to three block walk to beach area.Genuine Hotels.com guest review
"Nice hotel, issues with elevator"
The elevator was the biggest dissapointment during our stay. On average it took over 15 minutes for the elevators to arrive. The new system being implemented is terrible, you have no idea what floor the elevator is on, most times it would arrive and it would be full and you have to wait another 15 minutes. My recommendation is that they should go back […] to a conventional system. Restaurant food was nice but a little expensive, nice pool. Read moreGenuine Expedia guest review
I am from Connecticut and work in the hotel industry. We have been going to Seaside, NJ for the past 6 years for our annual girls trip. We decided it was time to hit the Casino life! We booked our 3-day weekend at this hotel as the photo's looked great! When we arrived to the hotel at 9:30am we new our room would not be ready. We stopped in before […] the beach to ask two have (2) rooms next to each other. The woman was very friendly. When we returned to the hotel around 5:30pm for check in we had to wait in line for almost 45 minutes before we were able to get our rooms(at this point we were already frustrated) However they did pass around Hors D'oeuvres which was nice. As you will see in most reviews the ELEVATORS are beyond horrible. There are signs that say they are getting fixed but they have been saying this for OVER 2 years as we had another friend stay in this hotel in 2011. We posted photo's on Social Blogs and had more then one person comment and say "good luck with the elevators." The room was very nice, clean & the balcony was great! It was close enough to the Strip & they do have a shuttle service. We plan go to back to AC next year and unless I am guaranteed the Elevators are fixed I will not stay here or recommend anyone else. I spoke with one staff member about the elevators and he said "we are working on them they take awhile to be fixed" we just had a renovation at my hotel and the elevators took about (6) months to finish. Read moreGenuine Expedia guest review
"Nice hotel pity about the elevator service"
This hotel is off the beaten track, but with its size, height and views it has a very pleasant positioning, especially since the neighborhood seems to be undergoing a facelift. The staff are very pleasant and helpful and the one or two who are not really stand out as exceptions. The rooms are very spacious- the room we were in came with a small kitchenette. […] The bar on the seventh floor is nice with a really spectacular view to the waterways. We also tried the pool on the same floor which is nice- a good size, providing a great morning dip. Wish they would open the pool earlier than 9:00 am. That would certainly give the opportunity for an EARLY morning dip. Now here comes the bad news. The new elevators they are installing are a disaster and a constant source of gripe for all the hotel's guests. They are slow (especially in the morning during check out time) and there is no visibility as to where they are- stuck on a floor, maybe? Who knows. They say it is costing the hotel $2.0m to renovate the elevators. Then why should the service be this poor, with little visible signs of any real work going on. The signs are not good as the elevator controls are not intuitive and you have NO idea where each elevator is. In a building as high as this why would this not be a feature? At least you'd be able to tell if an elevator is on its way . The bottom line- if you decide to stay here I hope you have a lot of patience. As one lady said.."this is a test of your patience skills" Read moreGenuine Expedia guest review
"It was nice"
The hotel wasn't bad but it need to become more up to date. They also need to clean the hotel more and change lots of thingsGenuine Expedia guest review
The room and service was amazing but my shuttle bus experience with Mr Omar was a treat.He was informative of Atlantic City history. The mini tour made me and my daughter excited to come back to the Flagship to enjoy more of the hotel as well as the surrounding area stores.Genuine Hotels.com guest review
The hotel room was great- large with a large balcony and great views of the ocean and inlet.Genuine Hotels.com guest review
"Willingness to overlook"
13 of us took a trip to Atlantic City to celebrate a birthtday, we booked 4 rooms. Upon arrival we had to wait 30 minutes past the check in time because our room wasnt ready. When we got to the room on the third floor the beds were unmade, room smelled like chinese food and had the mentioned food containers on the kitchenette countertop. When we called […] the supervisor she tried to make it seem as if we are the ones who made the mess, seriously? Went down to the lobby and were upgraded to a slightly bigger room on the 19th floor after our complaint. 19th floor, took us 23 minutes to get to our room, by stairs since after waiting for elevator for 14 minutes we decided that it would be faster to walk up 19 flights of stairs. We had the similar issue coming down in 5 inch heels, which we decided to take off in order to get down, and had to wash our feet in the downstairs washroom, which didnt have paper towels! Read moreGenuine Hotels.com guest review
"Nice view, clean, big room, but the elevator..."
It would be nice staying in this hotel if the management could solve the problem with the elevator. You need to use it at least 4 times a day. But it's so annoying and time consuming to wait each time 5-15 min (on average, sometimes longer), that you forget about all nice features of the hotel. Though our room was clean, big and quiet, and the view […] from the window was great, the personnel was helpful, and the weather was good. Read moreGenuine Hotels.com guest review
Very outdated compared to standards, Very unfriendly staff, never again.Genuine Hotels.com guest review
Elevator system is terrible at this time. Everything else was satisfactory.Genuine Hotels.com guest review
"i enjoyed the balcony view and food in the restura"
it was large spacious 1 bedrrom suite. comfortable bed, great view, good brkfst buffet and good dinning food. parking daily price was very reasonable and i enjoyed my stay.Genuine Expedia guest review
The hotel was very nice for an overnight stay and very close to the other hotels. It was extremely clean and cozy.Genuine Expedia guest review
"take another place"
Very expensive for the offer. The first two days we do not have internet. The hotel in situated in a very dangerous zone of the city. Is not recommended to go out after dark. It is far away for beach or other distraction.Genuine Hotels.com guest review
Weird elevator system that takes forever and is always overcrowded, and we were on the 31st floor. No beach access like I expected. Staff wasn't rude exactly but they weren't friendly. Just stared at their computers or whatever and don't even really look at people. The room itself was good. Beautiful view. Comfy bed, at least in the bedroom. The pull-out […] sofa bed was awful. Spacious. Good water pressure. Read moreGenuine Hotels.com guest review
Elevator system is horrible waited 12 minute carrying luggageGenuine Hotels.com guest review
"Dingy hotel, outdated rooms"
I requested a lower floor but they placed me on the 12th floor. It was extremely difficult to get to and from my room because the elevators there don't work properly. We walked most of the time but the stairs lead to the garage then you have to go inside the hotel. The room was definitely not what I expected, especially not even close to their advertisement. […] The chain to the balcony door was broken and the lock was as well. The tub had dirt and sand at the bottom. There was no ventilation fan in the bathroom either. The bedroom sheets were very dingy and I found hair in the bed. I would not recommend this hotel to anyone. The staff was very nice and then lobby looks very inviting, but the rooms are a different story. Read moreGenuine Expedia guest review
"Convenient, reasonable priceddecent place to stay"
I think the super soft bed killed my back. The neighborhood is what I run from in the city-so the biggest downer is not being able to walk around the neighboring area. The staff was nice the worst was the issue with the elevators upon arrival I waited over 37 minutes just for the elevator to get to the room. The up or down option was much quicker than […] the choose a floor elevator. I will return but this is not a place I would bring my kids they would want to venture off as being teenagers and its not safe around the hotel for them to take walks and sucvh -just an adult weekend away. Read moreGenuine Hotels.com guest review
For what we paid on the weekend for a 2 queen suite, in AC, in the summertime, you cant get too much better. The casinos were twice the price.Genuine Hotels.com guest review
My stay was great, good view the room was nice.Genuine Hotels.com guest review
"Nice for the money"
Hotel room was great and kids loved it. We had a great balcony view. It is next to the bay but not a beach. It was also our cheapest option i found. We Enjoyed our meals at hotel restaurant. 15 minute walk to nearest beach. Only 3 stars because . Boardwalk near it is still destroyed . Long lines and waits to use elevators . Hotel condition slightly […] dated . Location is in rundown area of town. Not terrible, just borderline. It was safe enough in daytime but I wouldn't have family walk it without me and we wouldn't do it at night. Also, other than beach 15 minutes away, there is nothing to walk to except liquor store. No restaurants, shops...all are within easy drive though. It is actually a hotel and timeshare but I can't imagine anyone purchasing given the 2 year elevator renovation and missing boardwalk . Read moreGenuine Expedia guest review
room cleanGenuine Hotels.com guest review
"Be aware of the downfalls of this hotel..."
This was not a favorite hotel for our family. This hotel sits at the very end of the AC boardwalk and note that the boardwalk is not even there any more due to Sandy. We had to take a bus into the AC boardwalk area...then at night we made the mistake of walking back to the hotel in the dark. It is not in a nice area but looks like the neighborhood is […] trying to come back but just not there yet. The hotel is only marginal. The elevator system is terrible and not helpful at all. Remember that this is a hotel and a timeshare. Be aware that they will ask you to sit through the timeshare talk in exchange for $100 and a free night stay....the two hour talk turned into 3 hours and every time we said NO they would send another person to talk to us and try to tell us why we were making a bad decision and why would we not want to spend $10,000 to $20,000 after a 2 hour talk...just be aware of the timeshare/vacation club that they will try to sell you...it sounded too good, so it must be...but it was worth the $100...not sure if we will use the free weekend...I suspect there will be "issues" with trying to book that. The hotel rooms that are for hotel guest were nice enough but 80s decorations...we had a one bedroom and the 1 and 1/2 bath was nice. Just be aware that you are far away from the sights of AC...I saw a family taking a taxi to the beach.... Read moreGenuine Hotels.com guest review
"The worst hotel ever!"
Please run the other way. The bathroom seat looked like it was chewed by rats or something. They didn't even put tissue and towels in the bathroom for us. We called several times for this and for them to change our covers since they appeared unclean as well. We also found a bug in the blankets after they changed them for a 2nd time. The elevator system […] is the worst. We stood there waiting for a very long time. I wants even sure it was going to come. We ended up walking from the 14th floor to the 5th floor. We were only in the room for a few hours. I would not recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
Elevators not working. Slow maintenance and response. Horrible restaurant. Great views and great room. Nice location and facility but I won't come back until they get better staff and better service and restaurantGenuine Hotels.com guest review
"Room service and the elveator."
The experience was not good at all: 1) The maid didn’t clean the room, she only replaced the towels and she took my wash towel that I was afraid she will take, so I put the towel on top of the cosmetic box. But she till took away. 2) She didn’t make the beds. 3) She didn’t replace the coffee packages for the second day. 4) Had to wait for 15-20 minutes […] for the elevator. Read moreGenuine Expedia guest review
"Great clean hotel"
Hotel was very clean rooms were clean and big...elevators were horrible took forever had to walk down from the 28 floor it took so long...Everything else about the hotel was great tho..Genuine Hotels.com guest review
Great stay little price ajudgement would not hurt business profitsGenuine Hotels.com guest review
"Flagship Atlantic city"
Enjoyed are stay , see a lot of people complain , but don't think it was to bad .. You get what u pay for and the rate was fair , didn't like the fact we couldn't extend our stay , but other than that .. Wasn't badGenuine Hotels.com guest review
"Less than expected"
To far to walk to casino's. No restaurant's near by. Hotel information in room was sketchy, re: Hotel restaurant open to overnite guests, not only to time share personnel, how far to casino's and restaurant's, suggestion of area restaurants, and other info. Room was comfortable and clean. Probably would stay at a casino next time and spend the extr […] a. Read moreGenuine Hotels.com guest review
Every thing was ok but the elevator system suck it take a lot of time not less than 10 minutes to get a left ,second thing is u have to pay 4 parking which is not good idea the rest of things is very good, love it :))Genuine Expedia guest review
I enjoyed the hotel stay housekeeping was not the best. The gym had out of date equipment. The movie theater did not have comfortable chairs.Genuine Expedia guest review
"Fantastic view from a shabby hotel."
The best things about the Flagship are the room's balcony, and its views of the ocean and bay! The building is shabby and needs to come up a few decades. The pool is a waste of time as it's usually over crowded with screaming children. We spend most of our time out of the hotel.Genuine Hotels.com guest review
"More space please...."
Since they are in the process of upgrading their elevator system I don't have to much to say.....That was the biggest problem, waiting, no one wants to wait for anything these days, but sometimes we need to stop and smell the roses.....Genuine Hotels.com guest review
"The place is a dump"
The lines for the elevators are too long. Their new elevator system is the worst and you can spend most of your day waiting. The hotel is in a very bad area of Atlantic City. We took a jitney back late at night and was warned to be careful walking through the "flagship neighborhood." The boardwalk is torn down by the hotel. The staff could care less […] about you although a couple of the ladies at the front desk were very nice just not helpful. We had stayed before and hoped it would get better but it has not. I won't return. The pool area is dirty so don't walk without shoes and there is no decent place to actually relax at the pool since it is always crowded and always noisy. People throw stuff off the balconies and it's just dirty so you can't sit out there. The restaurant is over-priced . Also, they try to sell you a timeshare to the hotel that I would never invest my money in. Try another hotel like Golden Nugget or Harrahs where you can enjoy the amenities rather then spending the day trying to get in and out of the room. Read moreGenuine Hotels.com guest review
"Great water view, that was my favorite part."
The room was clean except it smelled like grease. The beds were a bit hard, uncomfortable. The staff was nice and all the accommodations.Genuine Expedia guest review
Friendly staff, great price, convenient location, comfortable bedding. There's 5 elevators but there is always long waits for elevators during check in, check out, and dinner hour.Genuine Expedia guest review
We played in the pool play in game room love the balcony you can see the ocean nice breezeGenuine Expedia guest review
"$urprise more money!! gotchya!"
Everything was good except the deposit they charge you that is not mentioned to the customer by hotels.com! I paid a extra c note that I wasn't aware of until I was told by the reception desk. Other than that good stuff!! Hotels with extra fees should be specially marked some way so you don't get any surprise when checking in.Genuine Hotels.com guest review
We got a lot for the price we paid. A spacious one bedroom suite with a kitchenette. The room had a beautiful view and was comfortable. Only thing I had a problem with was their elevator system. I would definitely stay here again. It felt like a home away from home.Genuine Hotels.com guest review
"enjoyed my brief stay tremendously!"
only problem was wish i had booked for longer so i could have taken advantage of all the ammenitiesGenuine Hotels.com guest review
Very subpar experience they only had one functioning elevator. I waited up to 10 minutes for an elevator to come. The Hotel room itself was outdated and not all that clean. The location is so far from the main area of the board walk, there were boarded up houses, and the staff recommended guests not be out and about after dark. I would not stay here […] again nor would I recommend someone stay here. Read moreGenuine Hotels.com guest review
"Don't stay here"
Elevaters are being up dated and it took a half hour to go or leave your room ,I ordered a king bed got a queen.The shower was clogged and was difficult to use .All.and all I won't be back until the remodeling is completeGenuine Hotels.com guest review
the elevators were horrendous-up to a 25 minute wait for an elevator. The rooms ocean view was wonderful with a nice balcony. The room was nice and comfortable and when a malfunction happened in the shower -staff immediately fixed the problem. If the elevators work i would definately stay at this hotel again.Genuine Expedia guest review
My mom and I stayed here the night before a family event in South Jersey. I'll preface this by saying that neither of us are fans of Atlantic City; the town is tacky, dumpy, creepy and unsafe, so while I can't say anyting positive about the surrounding neighborhood, the hotel is itself is great. For one thing, its tucked away from the casinos, so you're […] removed from a lot of the general trashiness. The service was helpful; we asked for a room with a view and we got it! Way up on the 33rd floor, we were high above the bay, with an incredible view of the bridge and some of the nicer casinos. Our room was cleaner, larger, and more spacious and updated than we had expected, judging from the Trip Advisor reviews. The pool /hot tub was really nice and had great hours of operation, plus the pool attendant was a real sweetheart. The views from the restaurant looked lovely, but we didn't get eat there. My one complaint about the restaurant was that they only offered a fixed price buffet for brunch, and it was really expensive (twice the price of a normal breakfast). It may have been all-you-can eat, but this did not work for me, being a light eater. If they would have had normal breakfast options, we may have tried it out. Read moreGenuine Hotels.com guest review
I loved my short stay at the Flagship, reasonable price, clean rooms and friendly staff. I will definitely be staying again!Genuine Hotels.com guest review
Was the worst hotel l ever been. Room dirty, smell awful, service y condition very poor, all l can do its to keep in and never ever book ing in my liveGenuine Hotels.com guest review
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