One of the pillows had a fowl odor, like excrement.Genuine Expedia guest review
Very good overall, especially convenience of ice machine!Genuine Hotels.com guest review
relaxingGenuine Hotels.com guest review
My husband and I loved it and enjoyed our stay. We stayed for 3 nights it was so nice and comfortable that we didn't want to leave. Our wedding was beautiful and our honeymoon was beautiful. We would love to stay again .Genuine Hotels.com guest review
Nothing special. Good for last minute plans. If you are there with your friends, it's good. If you there with a date/loved one, pass on itGenuine Hotels.com guest review
I think they could do a better job updating their rooms. The furnuture and beds seem like they are 20 years oldGenuine Hotels.com guest review
"The view of the Atlantic ocean was spectacular."
The room was very spacious, bathroom was large. Loved having a balcony, the view of the Atlantic ocean was spectacular. The kitchen was nice. Only problem was the wait on the revelations which was explained. The hot tub needs some jets at the top for your shoulders and neck.Genuine Expedia guest review
I would never stay there again it was one worst hotel stays in my life, The tub was dirty and the water wouldn't drain. The TV was blurry room seem very dated for the rate.Genuine Hotels.com guest review
The room was well set up. Unfortunately, the television had a mind of its own. It turned off at a whim and the remote didn't work. In addition, the refrigerator didn't close properly. I would recommend that the hours for adults in the pool area be revised to 8pm-10pm.Genuine Hotels.com guest review
"Decent hotel but the location isn't so great..."
Hotel staff was friendly and helpful. The room was roomy and clean but a bit outdated. The new elevator system was a pain, had to wait for a long time and it was very confusing. We only stayed there for one night as we couldn't get a room at Borgata where I normally stay on Memorial Day weekend. I paid for parking and they didn't even have a spot in […] their garage. I had to park on the street instead. Read moreGenuine Expedia guest review
"not as bad as I thought it would be"
I was worried about the bad reviews and the only thing that I can see was correct was the elevator issue.they are kind of slow and confusing but they work. It's a whole new computer type system and if you read the signs it becomes easier I didn't see much difference than any other hotel elevator. Room was clean view was nice I was in 1205. Big room […] and the staff was great.no phone calls asking about timeshares didn’t get asked not once by anybody. I parked in the garage well worth the 7.49 a night. I didn't take the shuttle cause it was easier to pay to park at the tropicana. Close to the beach and boardwalk. A lot of great shops and the light show was Awsome. I really can't complain about anything it was very peaceful and once I got the hang of the elevator I was good. But its not within walking distance to the boardwalk and I would not walk through the nieghborhood at all very sketchy. Plan on bringing extra money to park at the casino's or ride the jitney. Read moreGenuine Hotels.com guest review
"Very nice getaway"
My husband&I were celebrating25 years of marriage. The staff were all so friendly, check in was easy, rooms were clean and comfortable. Our view was spectacular. Would def stay again. Shuttle is recommended, don't walk to the boardwalk.Genuine Expedia guest review
"beautiful view of the strip"
I enjoyed my stay, however as you may know the elevators were the only problem. I had to wait so long and one of the hotel employees encouraged guests to get off because there were too many people. She was rude but everyone else was very nice. The 11th floor smelled like urine as well but not in my room. i would give this hotel another chance still […] . Read moreGenuine Expedia guest review
It was over allGenuine Hotels.com guest review
"Great family getaway"
I Would recommend this room to anyone with family or if you want a nice room away from the hustle and bustle of the boardwalk but still the convenience of Atlantic city. they also have shuttle service if you come without a vehicle room needs updating but the balcony is greatand everything is technically still in good condition right now they're renovating […] the elevator system so it's a little inconvenient but I'm sure will be great when it is completed Read moreGenuine Expedia guest review
"Amazing view from 31 st floor."
Staff was great!! Elevators took some time but clean and new. Parking lot was dark and dirty. Balcony was nice but furniture should be updated. Some of the future was new except the box springs. Bathroom needs to be updated to match rest of the suite. Kitchen microwave needs update. Overall it was good. Over priced in my opinion.Genuine Expedia guest review
It was a nice hotel overall!! the bay/beach was def a bonus!!Genuine Hotels.com guest review
"very close to revel"
Awesome place and right next to revel casino and beachGenuine Hotels.com guest review
"I enjoyed the whole thing."
We had a ball. I plan on coming back next month. It's my wife 50th birthday and we would love to spend it at the flagship.Genuine Expedia guest review
"Enjoyed patio/ocean view/appliances/close to beach"
Liked the quiet hours rule,convenient to beach,shopping,restaurants.I wanted some quiet time and received except for one night when some young women decided to socialize in the hall in very early morning hours(I was awakened and disturbed about that incident)otherwise I enjoyed my stay.Genuine Expedia guest review
"Close to , but no access to the beach!"
There was no close access o the beach. One had to walk over 10 minutes to get to the beach. It is located in an unattractive part of the city.Genuine Expedia guest review
"Great Price --"
Great price for Atlantic City. They had a van/shuttle service but we decided to drive everywhere we went. The only issue was that the elevator system that they have is poorly designed. I think that with the push button for the floors the elevators need to be bigger. During check-in we waited a long time for an elevator that could fit us. My husband […] and I got onto the first elevator that had room but, our friends didn't fit. I got to the room, showered and finished getting ready and our friends still didn't make it up to the room. The only time that we didn't have to wait long for an elevator was when we got back to the room at 4:30 in the morning. The hotel and room was very clean. Our veiw was absolutely breathtaking... Read moreGenuine Hotels.com guest review
"sinking ship not a flagship"
This place sucks...Genuine Hotels.com guest review
"Nice hotel, annoying experience"
First of all, the ad said the hotel was located on the AC Boardwalk. It was not. Try a few miles from there. Then the staff kept trying to sell me a timeshare. Not interested. Then there was the issue with the elevators. I'm not sure what their system is, but they are entirely too slow and take too long to use. Staying here was annoying. I wouldn't […] recommend it. Although it was clean and we had a great view. Read moreGenuine Expedia guest review
Not a hotel, but a timeshare. Limited Service. I was contacted several times to learn more about buying into it. The shuttles are inconvenient and infrequent. The walk to the boardwalk isn't that short and takes you through bad neighborhoods. On checking, we waited about 45 minutes to get registered because the line was very long and only two staff […] folks work at the front desk. No casino or nice amenities. Read moreGenuine Expedia guest review
"Horrible just a nightmare!!!!!!"
It was horrible i make reservations online when i got there they need a credit card VISA!! NOT master card but visa... i didn't have visa just mastercard and debit and cash but they didn't accept nothing and told to call where i made the reservations i call where i made the reservation and they got in contact with the hotel but they told them the same […] thing after two hours outside the hotel just trying to check in... i left with no more return no room and a mad experience i had to go and check in to another hotel where they took my mastercard without a problem after 3 hours just wasted in atlantic city where you supposed to go to have a good time turn out to be the worst experience of my life... i will not recommended this hotel for nothing... the manager left at 5 pm so they dont have a manager after 5 pm ( what hotel doesn't have manager available 24hr ohh wait this one doesnt!!" ) that's the reason they couldn't give me a refund because they need his authorization.. i hate everything about this hotel the service at the front is horrible If you dont have a visa card they dont care if you don't have a place to stay.... after you already pay for reservations they just don't care... Read moreGenuine Expedia guest review
"Amazing atlantic view"
We were there on 4th July and it took us an hour to check in. ... However the rooms were clean and the balcony had amazing view of the atlantic. ... There were enough instructions to answer any onour queries. Next day the elevators were not working for some reasons and we had to climb up the stairs to reach the car. Overall a good place if you want […] to enjoy the view. Read moreGenuine Expedia guest review
Elevator wait was ridiculous never will stay there again. Staff was nice but that's about it.Genuine Expedia guest review
"Not worth the time or money"
Elevators did not work. Shuttle schedules where a little much to wait around for. Too much money for the deposit. Refrigerator did not work.Genuine Expedia guest review
The room is beautiful ,it just need new bed and new bed set blanket is old and not a nice colorGenuine Hotels.com guest review
Not very happy with the room. The room needs to be upgraded.Genuine Hotels.com guest review
"Will not visit again. The view was nice"
No coffee/food available until a after 8pm. No wait staff poolside which did not allow for supervision of children in a swimming pool with no lifeguard. Game ro I mean was laughable with antiquated games and minimal in the actual no. of games. Carpet old ..phone old.. furniture old..just overall appearance of a dive.Genuine Expedia guest review
I hated it!! The hotel sucked... the lobby was dirty... the room was dirty and when we walked in all I smelled was cigarettes even though it was a non smoking roomGenuine Expedia guest review
"annual family trip"
Everything was cool, but miss the bar that's gone. Need more stores on the area, and the shuttle bud needs to run a little more often.Genuine Hotels.com guest review
"Nice hotel ordered pizza and it never came"
Pizza never came elevators were slow security didn't really care about outside parking I set my car alarm off and noone even looked to make sure it wasn't getting stolenGenuine Expedia guest review
Over all stay was fine except for the elevator service, only one working at check out timeGenuine Hotels.com guest review
The service was sucks, they over charge for the rooms overall not good I don't think I'll go backGenuine Hotels.com guest review
The accommodations were great. Love the option of having a kitchen etc. However the air conditioning unit was not working properly which made the carpet wet and room a little warmGenuine Expedia guest review
"Amazing View in our corner room but room was old"
I recently stayed here with the girlfriend in room 3111. It is an awesome corner room with view of ocean, strip, and all casino's. The resort is on average 10 minutes from casino's in AC. We didn't use the pool area but did get a $13 medium Pizza hut Pizza (at least it tasted good). We stayed from weds - sat and weds and thurs the elevators were fine, […] very few waits, longest maybe 2 minutes. Friday and Saturday were terrible, we waited very long for elevators, at times 15 minutes, or it would come and be jammed packed with people. The parking garage was full as well on Friday evening and I was lucky to get a spot. I would only recommend staying during the middle of the week. The view was amazing but room itself was old. Wallpaper in bad condition, visible sheet rock near windows, chipped sink in bathroom, old fixtures, and old furniture. I did like the leather couch and DVD player for flat screen in living room area. The room was very comfortable but just not renovated. If I go to AC again I would likely stay here simply for the amazing balcony and views from 31st floor! Staff was somewhat friendly but house keeping knocked on doors a few times despite do not disturb sign, and we extended our stay one extra night, and that morning 2 security guards banged on our door like there was a murder and we explained how we paid for another night and they apologized. Checking out on Saturday was a struggle, there were ten people in elevator and it stops on almost every floor down. Read moreGenuine Hotels.com guest review
"Nice hotel not too far from beach"
Overall appearance was nice. Bathroom had mold around edges. Elevator system could use some work bc your waiting 15-20min & when an elevator arrives it's packed. The Pizza Hut in the hotel is not great either!!! The buffalo wings were not properly cooked. The kids arcade/fun zone is NOT 24hrs.... Lights were out in there approx 8:30pm. The staff there […] is very polite and courteous. Otherwise if you find your own activities and you ignore the few things it is manageable. Oh also the hotel holds $100 deposit in addition to any fees and will take $50 if you use a dish and don't wash it!!!! I guess their housekeeping staff doesn't want dishpan hands. It's actually a list of things that they will take money out your deposit for so BEWARE!!! Read moreGenuine Expedia guest review
"Horrible stay... Horrible staff"
Room was average and clean but very outdated. This hotel is certainly not worth the price of 200 plus tax per night.... Plus they put a 100 deposit (for what I'm not sure because you can't charge anything to your room?!) and don't stay a second longer then 11 am checkout or they will charge you an housekeeping bangs on the door. Now, let me tell you […] about the hotel staff. Rude!! We only stayed one night, went downstairs at checkout and decided to have something to eat. It was noon. We got seated and was told that we could have breakfast then some other person said no breakfast is done. Then they said lunch won't be ready for another 15 minutes as we change over. Then someone made us move seats then they said they won't have lunch until 2! Needless to see we left. Quite honestly, we could've stayed at a econo lodge just to sleep and saved 150 bucks. So don't waste your money here. Plus it's far from the strip and the parking garage costs per night. They claim to be a resort - small pool and hot tub. And please let me know forget about the elevators. It takes about 30 minutes for them to come! It was horrible. We had to take the elevator to a different floor and then walk the stairs the rest of the way. There were even times when the elevator passed us 2 times because it was full! I won't stay here again! Read moreGenuine Expedia guest review
hotel is very nice but it needs to make some improvement in certain areas overall nut much to complain about will come backGenuine Expedia guest review
"4 star should have had a hard time getting 2*"
parking lot was full I had to park out side on the street. rrrrr they charge for parking at their hotel they don't tell you that when you check in rooms were okay a little dirty.I think a 4 star hotel would have some kind of complimentary coffee or continental breakfastbut they don't waited 20 minutes for an elevator. They. Suck. Big time never again. […] big disappointment for my 17th wedding anniversary thanks hotels.com Read moreGenuine Hotels.com guest review
Major problem is the wait time for the elevators make sure you leave 30 minutes prior to checkout or you will never make it down in time.Genuine Hotels.com guest review
Nice hotel, nice location beautiful view, the hotel staff very pleasant to. The only things I didn't like some of the lights in the room didn't work, the balcony needed some nice chairs and tables also the elevators took a bit long but I would stay there again most definitely.Genuine Hotels.com guest review
Stayed for one night check in was simple didn't take long at all, 100 fee when u get there but they put it back on the card, not far from the beach like three to four blocks, queen suit was excellent!! Will b back next time I come.Genuine Expedia guest review
Very enjoyable!Genuine Hotels.com guest review
We did not get the room we wanted The bed was so hard it was terrible he most uncomfortable bed I've ever had in a hotel. We had to pay $30 for wifi for two days which is rediculous win the price of the room you would think it would be included. The hotels pool and hot tubs closed at 9pm on the door it says adults swim til 10pm which is when people […] wctuallwanna go in there and you can't. We had been woken up early in morning on all 3 days of our trip by construction workers on the floor above us but it was right above the bedroom and it was so loud it almost made us wanna leave they said we received a paper saying there will be contruction when we did not. When we called down to the desk they said there was nothing they could do about it. There is no freezer and your not allowed to fill your coolers with ice so some of our food went bad. Read moreGenuine Expedia guest review
"Not worth for the price"
Hotel.com advertised that this hotel has free WiFi which is not true. Never will stay again. Reception doesn't have enough knowledge of the room locations.Genuine Hotels.com guest review
"Far from everything location wasn't to my liking"
It wasn't close to the boardwalk it wasn't close to anything but houses too far buy nice room that was the best and not enough things to do or to eat in the hotel an it needs a casino badlyGenuine Expedia guest review
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