They never came to clean our room from the time we stood there... That was surprising and annoying... The noise and banging was horrendous... I will never stay at this establishment again...Genuine Expedia guest review
"Great room and great price"
Great room for the price, had a kitchenette which is convenient, and walkable to beach. Not on main strip of hotels/casinos, but parts are within walking distance, and we went further down via cab that didn't take longer than 3-5 minutes. Only downfall is the hotels drive you so crazy you'd consider not coming back. The staff claims they're being fixed […] but they stop on EVERY floor, and you wait forever and day to the point we took the stairs 10 flights after waiting over 5 minutes. Otherwise, great hotel, nice staff, room was clean and faced the ocean. Read moreGenuine Expedia guest review
For $342 a night, I thought we would at least get good service and nice amenities. This hotel is currently undergoing some type of million dollar elevator update, and we weren't informed until we arrived and checked in. The elevators took over 20 minutes to arrive every time we wanted to use them. Also, the staff was not very friendly. We overslept […] on our check out dat by 10 minutes, and they had sent a security guy to escort us out... didn't make us feel like welcome guests. Will never stay here again. Read moreGenuine Hotels.com guest review
"Room was clean and very big. Awesome view as well."
Great time in AC. Easy access, quick taxis and huge room.Genuine Expedia guest review
"Not good experience at all"
Not good experience at all. hotel is very old. Pictures were deceiving. overworked and therefore unfriendly staff. too many rules - for example needed room key to get on the shuttle - flat out refused even though we gave room number and our information. Pool was decent! will not stay there again! Not good experience at all! Originally went there after […] reading past reviews! Read moreGenuine Hotels.com guest review
Everything about the Hotel is great, but the elevators(pilot system) is too slow.Genuine Hotels.com guest review
"Spectacular View from 31st Floor"
First time to Atlantic City. Just an overnight with friends who have a time share there. View of the bay and the city lights. My only complaint was a 33 minute wait for the elevator--to be fair it was around check in time and the hotel distributes a flyer specific to the fact that they are undergoing a revamp of elevator system (and that was evident […] from presence of workers on Monday). Excellent restaurant in the hotel: food, service, and again the view. Boardwalk not yet replaced at far north end. Driving around there did not seem to be much of a variety of stores and restaurants within immediate area. Short walk to a small beach. Indoor and outdoor pool on site. Read moreGenuine Hotels.com guest review
"Great hotel with a awesome ocean view"
Waking up to the fascinating view was the best part; I mean you basically see the whole Atlantic ocean. We also saw the air show right from our balcony. We stayed only for 2 days, definitely wish we would've stayed longer.Genuine Expedia guest review
My only problem is the elevator system... Talk about waiting!!! It's like that around check in and check out... But they are fixing it now . Suppose to be completed by the end if this year. My kids 7,8,&9 loved this place! The arcade,cinema,fun zone and pool kept them busy! Nice for the price.Genuine Hotels.com guest review
"The best view EVER"
What a wonderful time I had. This is the best Atlantic City has to offerGenuine Expedia guest review
Well pleased. Beautiful room for the price. Very quiet.Genuine Hotels.com guest review
One of the pillows had a fowl odor, like excrement.Genuine Expedia guest review
Very good overall, especially convenience of ice machine!Genuine Hotels.com guest review
relaxingGenuine Hotels.com guest review
My husband and I loved it and enjoyed our stay. We stayed for 3 nights it was so nice and comfortable that we didn't want to leave. Our wedding was beautiful and our honeymoon was beautiful. We would love to stay again .Genuine Hotels.com guest review
Nothing special. Good for last minute plans. If you are there with your friends, it's good. If you there with a date/loved one, pass on itGenuine Hotels.com guest review
I think they could do a better job updating their rooms. The furnuture and beds seem like they are 20 years oldGenuine Hotels.com guest review
"The view of the Atlantic ocean was spectacular."
The room was very spacious, bathroom was large. Loved having a balcony, the view of the Atlantic ocean was spectacular. The kitchen was nice. Only problem was the wait on the revelations which was explained. The hot tub needs some jets at the top for your shoulders and neck.Genuine Expedia guest review
I would never stay there again it was one worst hotel stays in my life, The tub was dirty and the water wouldn't drain. The TV was blurry room seem very dated for the rate.Genuine Hotels.com guest review
The room was well set up. Unfortunately, the television had a mind of its own. It turned off at a whim and the remote didn't work. In addition, the refrigerator didn't close properly. I would recommend that the hours for adults in the pool area be revised to 8pm-10pm.Genuine Hotels.com guest review
"Decent hotel but the location isn't so great..."
Hotel staff was friendly and helpful. The room was roomy and clean but a bit outdated. The new elevator system was a pain, had to wait for a long time and it was very confusing. We only stayed there for one night as we couldn't get a room at Borgata where I normally stay on Memorial Day weekend. I paid for parking and they didn't even have a spot in […] their garage. I had to park on the street instead. Read moreGenuine Expedia guest review
"not as bad as I thought it would be"
I was worried about the bad reviews and the only thing that I can see was correct was the elevator issue.they are kind of slow and confusing but they work. It's a whole new computer type system and if you read the signs it becomes easier I didn't see much difference than any other hotel elevator. Room was clean view was nice I was in 1205. Big room […] and the staff was great.no phone calls asking about timeshares didn’t get asked not once by anybody. I parked in the garage well worth the 7.49 a night. I didn't take the shuttle cause it was easier to pay to park at the tropicana. Close to the beach and boardwalk. A lot of great shops and the light show was Awsome. I really can't complain about anything it was very peaceful and once I got the hang of the elevator I was good. But its not within walking distance to the boardwalk and I would not walk through the nieghborhood at all very sketchy. Plan on bringing extra money to park at the casino's or ride the jitney. Read moreGenuine Hotels.com guest review
"Very nice getaway"
My husband&I were celebrating25 years of marriage. The staff were all so friendly, check in was easy, rooms were clean and comfortable. Our view was spectacular. Would def stay again. Shuttle is recommended, don't walk to the boardwalk.Genuine Expedia guest review
"beautiful view of the strip"
I enjoyed my stay, however as you may know the elevators were the only problem. I had to wait so long and one of the hotel employees encouraged guests to get off because there were too many people. She was rude but everyone else was very nice. The 11th floor smelled like urine as well but not in my room. i would give this hotel another chance still […] . Read moreGenuine Expedia guest review
It was over allGenuine Hotels.com guest review
"Great family getaway"
I Would recommend this room to anyone with family or if you want a nice room away from the hustle and bustle of the boardwalk but still the convenience of Atlantic city. they also have shuttle service if you come without a vehicle room needs updating but the balcony is greatand everything is technically still in good condition right now they're renovating […] the elevator system so it's a little inconvenient but I'm sure will be great when it is completed Read moreGenuine Expedia guest review
"Amazing view from 31 st floor."
Staff was great!! Elevators took some time but clean and new. Parking lot was dark and dirty. Balcony was nice but furniture should be updated. Some of the future was new except the box springs. Bathroom needs to be updated to match rest of the suite. Kitchen microwave needs update. Overall it was good. Over priced in my opinion.Genuine Expedia guest review
It was a nice hotel overall!! the bay/beach was def a bonus!!Genuine Hotels.com guest review
"very close to revel"
Awesome place and right next to revel casino and beachGenuine Hotels.com guest review
"I enjoyed the whole thing."
We had a ball. I plan on coming back next month. It's my wife 50th birthday and we would love to spend it at the flagship.Genuine Expedia guest review
"Enjoyed patio/ocean view/appliances/close to beach"
Liked the quiet hours rule,convenient to beach,shopping,restaurants.I wanted some quiet time and received except for one night when some young women decided to socialize in the hall in very early morning hours(I was awakened and disturbed about that incident)otherwise I enjoyed my stay.Genuine Expedia guest review
"Close to , but no access to the beach!"
There was no close access o the beach. One had to walk over 10 minutes to get to the beach. It is located in an unattractive part of the city.Genuine Expedia guest review
"Great Price --"
Great price for Atlantic City. They had a van/shuttle service but we decided to drive everywhere we went. The only issue was that the elevator system that they have is poorly designed. I think that with the push button for the floors the elevators need to be bigger. During check-in we waited a long time for an elevator that could fit us. My husband […] and I got onto the first elevator that had room but, our friends didn't fit. I got to the room, showered and finished getting ready and our friends still didn't make it up to the room. The only time that we didn't have to wait long for an elevator was when we got back to the room at 4:30 in the morning. The hotel and room was very clean. Our veiw was absolutely breathtaking... Read moreGenuine Hotels.com guest review
"sinking ship not a flagship"
This place sucks...Genuine Hotels.com guest review
"Nice hotel, annoying experience"
First of all, the ad said the hotel was located on the AC Boardwalk. It was not. Try a few miles from there. Then the staff kept trying to sell me a timeshare. Not interested. Then there was the issue with the elevators. I'm not sure what their system is, but they are entirely too slow and take too long to use. Staying here was annoying. I wouldn't […] recommend it. Although it was clean and we had a great view. Read moreGenuine Expedia guest review
Not a hotel, but a timeshare. Limited Service. I was contacted several times to learn more about buying into it. The shuttles are inconvenient and infrequent. The walk to the boardwalk isn't that short and takes you through bad neighborhoods. On checking, we waited about 45 minutes to get registered because the line was very long and only two staff […] folks work at the front desk. No casino or nice amenities. Read moreGenuine Expedia guest review
"Horrible just a nightmare!!!!!!"
It was horrible i make reservations online when i got there they need a credit card VISA!! NOT master card but visa... i didn't have visa just mastercard and debit and cash but they didn't accept nothing and told to call where i made the reservations i call where i made the reservation and they got in contact with the hotel but they told them the same […] thing after two hours outside the hotel just trying to check in... i left with no more return no room and a mad experience i had to go and check in to another hotel where they took my mastercard without a problem after 3 hours just wasted in atlantic city where you supposed to go to have a good time turn out to be the worst experience of my life... i will not recommended this hotel for nothing... the manager left at 5 pm so they dont have a manager after 5 pm ( what hotel doesn't have manager available 24hr ohh wait this one doesnt!!" ) that's the reason they couldn't give me a refund because they need his authorization.. i hate everything about this hotel the service at the front is horrible If you dont have a visa card they dont care if you don't have a place to stay.... after you already pay for reservations they just don't care... Read moreGenuine Expedia guest review
"Amazing atlantic view"
We were there on 4th July and it took us an hour to check in. ... However the rooms were clean and the balcony had amazing view of the atlantic. ... There were enough instructions to answer any onour queries. Next day the elevators were not working for some reasons and we had to climb up the stairs to reach the car. Overall a good place if you want […] to enjoy the view. Read moreGenuine Expedia guest review
Elevator wait was ridiculous never will stay there again. Staff was nice but that's about it.Genuine Expedia guest review
"Not worth the time or money"
Elevators did not work. Shuttle schedules where a little much to wait around for. Too much money for the deposit. Refrigerator did not work.Genuine Expedia guest review
The room is beautiful ,it just need new bed and new bed set blanket is old and not a nice colorGenuine Hotels.com guest review
Not very happy with the room. The room needs to be upgraded.Genuine Hotels.com guest review
"Will not visit again. The view was nice"
No coffee/food available until a after 8pm. No wait staff poolside which did not allow for supervision of children in a swimming pool with no lifeguard. Game ro I mean was laughable with antiquated games and minimal in the actual no. of games. Carpet old ..phone old.. furniture old..just overall appearance of a dive.Genuine Expedia guest review
I hated it!! The hotel sucked... the lobby was dirty... the room was dirty and when we walked in all I smelled was cigarettes even though it was a non smoking roomGenuine Expedia guest review
"annual family trip"
Everything was cool, but miss the bar that's gone. Need more stores on the area, and the shuttle bud needs to run a little more often.Genuine Hotels.com guest review
"Nice hotel ordered pizza and it never came"
Pizza never came elevators were slow security didn't really care about outside parking I set my car alarm off and noone even looked to make sure it wasn't getting stolenGenuine Expedia guest review
Over all stay was fine except for the elevator service, only one working at check out timeGenuine Hotels.com guest review
The service was sucks, they over charge for the rooms overall not good I don't think I'll go backGenuine Hotels.com guest review
The accommodations were great. Love the option of having a kitchen etc. However the air conditioning unit was not working properly which made the carpet wet and room a little warmGenuine Expedia guest review
"Amazing View in our corner room but room was old"
I recently stayed here with the girlfriend in room 3111. It is an awesome corner room with view of ocean, strip, and all casino's. The resort is on average 10 minutes from casino's in AC. We didn't use the pool area but did get a $13 medium Pizza hut Pizza (at least it tasted good). We stayed from weds - sat and weds and thurs the elevators were fine, […] very few waits, longest maybe 2 minutes. Friday and Saturday were terrible, we waited very long for elevators, at times 15 minutes, or it would come and be jammed packed with people. The parking garage was full as well on Friday evening and I was lucky to get a spot. I would only recommend staying during the middle of the week. The view was amazing but room itself was old. Wallpaper in bad condition, visible sheet rock near windows, chipped sink in bathroom, old fixtures, and old furniture. I did like the leather couch and DVD player for flat screen in living room area. The room was very comfortable but just not renovated. If I go to AC again I would likely stay here simply for the amazing balcony and views from 31st floor! Staff was somewhat friendly but house keeping knocked on doors a few times despite do not disturb sign, and we extended our stay one extra night, and that morning 2 security guards banged on our door like there was a murder and we explained how we paid for another night and they apologized. Checking out on Saturday was a struggle, there were ten people in elevator and it stops on almost every floor down. Read moreGenuine Hotels.com guest review
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