Was okGenuine Expedia guest review
"Nice stay for low price"
The room was nicer then I originally thought and liked the view and the dimmer lights were nice. People were out late at the pool but not too bad.Genuine Hotels.com guest review
"JUST NOT A HOLLYDAY"
Hard, cheap mattresses and bedding Could not control temperature, noise coming out of old elevators Breakfast missing in action... Won't go there againGenuine Expedia guest review
"LOCATION WAS A PLUS"
OVER ALL IT WAS NICE....FIRST TIME I STAYED THERE AND I WILL DEFINATLY COME BACK...ONE SETBACK IS THAT I HAD REQUESTED POOLSIDE WHEN I RESERVED BECAUSE OF MY CHILDREN AND WAS NOT HONORED THAT....FRONT DESK ADVISED IT WAS ALL SOLD OUT WHICH I KNOW IT WAS NOT FROM OTHER RESORCES...BUT O'WELLGenuine Hotels.com guest review
"Good for Price"
Hallway was musty smelling, no lid on toilet, I thought that was kind of weird, we had a problem with our door closing, we went out and came back and our door was wide open, lucky nothing was taken from our room.Genuine Hotels.com guest review
There were roaches that got into everything. Remotes did not work. Room fridge went out was not replaced. Roaches in fridge clothes and foodGenuine Expedia guest review
Second floor and up were kept with AC OFF! TOO DAng HOT. it took six hours for the room AC to get from 83 to 70 degrees. Too dangn ho5Genuine Hotels.com guest review
"Hotel near beach"
Nice balcony view towards bridge With great poolside. Needs better complimentary breakfast and vending machines.Genuine Expedia guest review
Hotel was expected for the price. Room did have a funny smell. Service was ok. Room was clean. View of bay was beautiful. Pool noise was loud.Genuine Hotels.com guest review
There were a couple of things that disappointed me about my stay at Blue Bay. First, my daughter and I went out to the pool area about 10:00 in the morning. I sat on a chair that the cleaning staff had poured bleach on. There were no "keep off" signs or "stay out while we clean" etc. etc. As I stood up, My daughter noticed that I had Big red/white discolored […] spots on the backside of my new jogging pants. I went to front desk and told them the incident. All they offered to do for me was a 20 percent discount at a store across the street. The second thing that I was disappointed in was the "continental" breakfast they offer. It was not good at all...lots of sugary stuff....I will not stay there again. Read moreGenuine Expedia guest review
First when i went into the room it was clean. Then when i went to open the sliding glass door to view the pool it was open it had no lock it was broken uhad to use a piece of plastic pipe to lock the sliding glass door. that was very uncontabale. i was scared someone would come into my room. i payrd good money to stay there when i could of stayed at […] Confort inn for $69.00 . Thar sme nite . i was not please with my stay. Read moreGenuine Hotels.com guest review
"Nice hotel, pretty clean, bay side"
When we first got there we saw a roach scurry around the floor of our bathroom. They sprayed while we went out, offered to change rooms. Went to swim later and they had not cleaned the pool area from the night before.... Beer cans laying around, cig butts and other items around. Complained once about that and didn't have to again the rest of the trip. […] Other than that it was a nice hotel. But we didn't realize it was on the bay side and not beach side... So for that reason we won't stay again if we can stay on beach side... Although the price was to good to complain! Read moreGenuine Hotels.com guest review
"OK, but too pricey for what you get."
The hotel was ok, kind of pricey for the quality of hotel. But we did stay during a holiday. The "continental breakfast" was the biggest disappointment. Children's cereal, toast, prepackage six count donuts and muffins (like from a convenience store), orange juice and coffee. NOT exactly what is to be considered a continental breakfast. No fresh fruit, […] yogurt, bagels, etc. Televisions had VERY POOR reception, snowy on all channels. No heat in the hot tub. The staff threw chlorine tabs in the pool while there were guests in it with their small children. The Inn does need some TLC Read moreGenuine Expedia guest review
"It is good when you can not find other hotel."
It was not welcoming environment. I was expecting a great place with well trained staff to celebrate my wife's birthday.Genuine Expedia guest review
"Not Worth the stay"
Staff was friendly, the room itself. Wasnt as pleasant as i expected. The AC kept turning. Off and.giving. us trouble, the pool was dirty mentioned. It to the receptionist. And he stated. It was cleaned. There was no microwave. In the room we had to use the lobbys however it didn't. Work so i had to use the one on the second. Floor ,the ice machine. […] Didnt work . The towel exchange. System. Was hectic. Overall i will not stay in this hotel. Again. Or recommend. It to anyone Read moreGenuine Expedia guest review
The room was excellent as was the staff. The complain I do have is that cereal to me is not considered breakfast. Nor is chocolate mminiature donuts. Would have preferred muffins or maybe some oatmeal packages if they don't want to have the waffles and eggs. Their dinning area is poor too.Genuine Expedia guest review
It was great and nice and VERRY cleanGenuine Hotels.com guest review
"Big room, dirty mattress"
The room was big and spacious. It included a fridge and a breakfast bar and cabinets. The bathroom was very nice. When we got there we noticed that the sofa bed was not very clean. When we took out the bed, it did was not made; it did not have sheets or blankets and the mattress was very dirty, filthy I would say. It was stained and not in very good […] condition. I had to ask for sheets and I had to go pick them up from the front desk. The complimentary breakfast did not include many healthy choices, other than bananas and cereals, there was nothing I would let my kids eat for breakfast. The pool was fun. Read moreGenuine Expedia guest review
was ok. there was a roach that crawled across my daughters blanket while she was getting ready for bed.Genuine Hotels.com guest review
"Convenient to attractions, but NOT worth it!"
Got woke up a couple of times in the middle of the night to slamming doors. The air conditioner was loud and kept waking my kid up most of the night. The clerk at the front desk seemed like it was almost an imposition for her to check me in. Later on when I was trying to find out if they had an ice machine and had to wait for her to get off of what […] seemed to be a personal call. Ice machine didn't even work. Read moreGenuine Hotels.com guest review
It was ok for what we needed it for. There is no beach access which I didn't like at all. The front desk was rude and not very helpful. The hotel was dirty and not very well stocked with towels. Would not stay there again ever....Genuine Hotels.com guest review
The odor in the hallway and elevator where terrible. The room had a bad odor, the fridge was leaking all over the carpet floor in the room. In the lobby the breakfast area if u wanted to warm something up in microwave it was dirty inside and didn't even work. So I will not use them again.Genuine Hotels.com guest review
"Not bad for price"
Over all it was ok. The front desk did not have sheets at night when my wife was cold. Rooms where ok and location was okGenuine Hotels.com guest review
"Trip for training"
The Blue Bay Inn was average. For the price the condition of the hotel was fair, but the beds were a little hard, and the walls were very thin. Also be advised there is only 2 pillows per bed.Genuine Hotels.com guest review
Good location. close to mcdonalds and other popular places. Hotel conditions not too good. The sofa bed was broken, a light wasn't working.The carpet by the restrooms smelled. Other than that, the staff was ok. not friendly but helpful. breakfast ok. Overall, the hotel was ok for the price.Genuine Hotels.com guest review
"Don't do it !"
The room did have a bed that.'s about all I can say that's positive. In three days, we never had a face cloth. On one day we had face towels. The room had NO telephone,coffee, or ice bucket. The TV was exchanged but never worked right. Haven't seen one this old in ages. There was never a presence of management. I asked three times to see a manager, […] but none was ever available. Read moreGenuine Hotels.com guest review
"Wouldn't recommend this hotel to anyone"
When we arrived there were no towels or a Shower curtain. We were on 4th very hot and Musty smelling. Had to ask for clean towels everyday, twice One day and never got any clean ones the 3rd Day. Housekeeping only cleaned our room one Day. Poor businessGenuine Expedia guest review
"All went well except......"
There was a foul odor in the elevators and in the entrance of the room. Urine odor in the restroom. Other than that, we enjoyed our stay.Genuine Hotels.com guest review
"Not Worth Cost"
Poor Service, Second Floor Smelled of Urine - Price doesn't match quality.Genuine Hotels.com guest review
"Not too Bad. Good Value and just as advertised."
The hotel is older but the inside looks like it was renovated recently. The structure and decor is clean and neat. We had a nice view of the bay. I thought the beds were uncomfortable but my wife thought they were just fine. They could use new mattresses in my opinion. There was a small refrigerator in the room that was big enough for some drinks and […] milk so that was a nice surprise. The continental breakfast was simple, toast, muffins, cereal, coffee, and juice. The hallways and front desk were warm but the room was nice and cold. I was worried about noise from people partying being that is was the week of July 4th but we brought a box fan to drown out any potential noise. We probably would have been fine without it but kept it running just in-case. We didn't hear anything. We did find one bug (roach) in our room. We killed it and never saw another. We did not report it to the staff since it was only one and could have come from one of the neighboring guests there at the time. Other then that it was good value for the money compared to what you would spend elsewhere on the island. Nothing fancy but no B.S. Read moreGenuine Expedia guest review
"Nice Hotel - Staff Excellent"
Decided to go to SPI right before 4th of July. Blue Bay was available and was pleasantly surprised by how nice this hotel was maintained.Genuine Expedia guest review
Had a late check-in. Front desk person was rude and unhelpful. No wash clothes in the room. I had to request one from the front desk. Room could use updating and repair (handle was missing from chest of drawers).Genuine Expedia guest review
The hotel was very noisy and when we asked hotel staff for assistance for a couple of things like towels etc. they were not helpful. The hotel itself was clean, but I would not stay there again.Genuine Expedia guest review
"Blue bay inn"
Breakfast is just honey buns and cereal staff are rude but the room was fine and cleanGenuine Hotels.com guest review
"This has to be the worst hotel stay ever."
My experience was horrible, I booked and pd for the rooms, checked in Friday, the ac was not working, the elevator was not functioning, the rooms had mold, in the shower and by the beds, the decking to the swiming pool is falling apart. The felony tiles were missing, overall a really badexperience and their price was just not worth it. I also pd for […] Monday as we were to return back, I lost out on my money however made sure we did not return and stayed at holiday inn express. Would not recommed this hotel to anyone Read moreGenuine Expedia guest review
"It was cheap"
The staff was pretty nice except one chick. We said have a nice day And she didn't say anything back. The window fell off at 1 am while I was dead asleep and I had to Switch rooms in the middle of the night. The wifi did not work at all. There was a bunch of drunk woman running around with Small children. As in taking kids to the pool intoxicated. I […] guess that's not the hotels fault, But they could be a little more strict with the guests. Oh and breakfast included is not worth getting up at 8 am. I can get cereal in Tupperware at home. Read moreGenuine Expedia guest review
"Very dirty and very very hot"
When we first arrived it was very hot inside the lobby but we thought it was because they had the door open. But once we got to the floor our room was on it was still so hot we were sweating. The room was huge but not cleaned very well. The couch was supposed to pull out to a bed but had no mattress in it. The bathroom was disgusting. There was a leak […] above the shower that water ran out of the entire time we were there. And we had to use the stairs the whole time bc the elevator kept breaking with people inside and no air conditioning. Read moreGenuine Expedia guest review
"Good for price"
Good for price but pool is small and it could use some repairsGenuine Hotels.com guest review
"great hotel in the center of the strip"
love the hotel as it was affordable,clean,and near shopping,dining,clubs,and the beach.... will stay again on my next visit to the islandGenuine Expedia guest review
We've stayed at this hotel before but it seems like every time we go things get worst. Housekeeping did not even go to clean our room. We had to go ask for towels the next day and told the front desk they had not been there and they didn't not even apologize or send anyone to clean room. Bathtub was broken and leaking water to the room. The sliding […] door did not lock and they had a crumpled up paper to cover the hole to the door on it. Disappointed! Read moreGenuine Hotels.com guest review
Very clean room, excellent staff. Recommend it. Good service. Good location.Genuine Expedia guest review
Pictures are way nicer than the actual place. Everything had a yellow tinge to it. Elevators were gross, beds were hard and also gross. carpet was super worn down, to the point it just looked damp from foot oil. I didn't want to touch anything. The most ridiculous part of the whole ordeal was that they front desk people shoved a piece of paper at me […] and said "sign." the paper had no title or description.. just a $71 fee. I asked what it was for, but they couldn't speak english and just said "it's to check out." What? It was very uncomfortable, and never having rented a room before, I have no idea what they were wanting me to sign. I cant believe that disgusting room was $100 Read moreGenuine Hotels.com guest review
Pool was not very big. People there very rude. Ice machine broken and front desk not concerned.Genuine Expedia guest review
"Not what it may seem"
Went to this hotel and stayed for a week. Facility was decent but advertising wasnt correct. The refridgerator is a VERY small mini fridge that didnt work properly. Things I put in the freezer didnt freeze but things I put in the refridgerator were freezing. Microwave was community use in the hallway, and the elevator was very hot inside. And the "deluxe […] breakfast" was a basket full of pre-packaged cupcakes. Staff was very friendly and helped us quickly with problems we were having. Overall for the price you pay to stay there it isn't a bad hotel. We were usually busy and out all day so this suited out needs of sleeping. Read moreGenuine Expedia guest review
"could do better"
when I walked in the first thing I saw was one of the employees throwing mint candies at front desk girl. Very immature. I found it inconvenient that there was no microwaves in the room. I did like the location for it not being near the beach. It was right across the street from mcdonalds , some shopping stores, and next door to my bank!!! The view […] of the bay was nice. Had a very nice sunset view. Overall it was not the best but I've seen much much worse hotels. It was nice hotel could use quite a lot of improvement. Read moreGenuine Hotels.com guest review
"close to beach"
perfectGenuine Hotels.com guest review
Value hotel. Good location Parking lot and carpet need work.Genuine Expedia guest review
Beds and pillows were horrible, deck near pool was broken.Genuine Hotels.com guest review
"not as bad as i thought it would be"
hotel staff was courteous as we walked in! i requested a room on the 1st floor and was granted, ive been to other hotels and they say a room has already been given to your name cant change it! so i was happy about that! rooms are not bad, clean sheets clean restroom! would stay here again.Genuine Hotels.com guest review
there was alot of noise in the hall ways room mates traying to get in their rooms, the ones inside not opening the door, I saw this in a few times, a couple of fights in the hall ways one night. the staff taking it easy, very disappointing.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )