I thought the room was smaller than I expected. One of the reasons we stayed there was because they said they had pay per view movies, and the didn't. The view from our room was beautiful but getting to our room was a little confusing.Genuine Hotels.com guest review
We had felt like we went on a MINI'VACATION we never left once we checked in we were busy from bowling to pool to the hot tub to the sauna to the menthol steam room to the band and the dance floor we rested the next day lol i recommend Eaglewwod Resort to anyone who needs to unwind and enjoy life a little bit.Genuine Hotels.com guest review
Had a great experience ! Gerardo our bartender was great to us and a lot of great ideas of what there was in our surroundings ! He was a lot of help ! Great customer service ! Really enjoyed our stay! Would definitely come back :-)Genuine Hotels.com guest review
"its average- not what i expected for a spa/resort"
The employees were very nice. The breakfast buffet very good. The entryway and lobby also nice. The pool area though has a hallway leading from the locker room to the pool. It smelled like mildew. The doors were water damaged and falling apart. the floors were not mopped and cleaned. Which was surprising for a SPA. I also expected the bathroom in the […] rooms to be upgraded but they were basic. Read moreGenuine Hotels.com guest review
"It's a must hey away vacation."
It was great I stay there 8 times with in two tears. Plus e I tell everyone that's local and out of town about your resort.Genuine Hotels.com guest review
I think for the money, there should have been some major upgrading in the rooms and an inside walkway to the pool area. Our bed felt like the spring were going to come right through and the bathroom looked like something out of a nursing home with wallpaper from the 70's and a really basic tub. Water pressure was lack luster and we had to walk outside […] in 10 degrees to get to the pool. We were really looking forward to a relaxing jacuzzi, sauna experience and that was great.....until we had to cross that huge parking lot again to get back to our room. The lobby was really nice. Read moreGenuine Hotels.com guest review
It was a nice hotel. Nice service. My only critique is you have to go outside to get to the pool and workout room. I would rather have it connected.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
staff was excellent and the food was top notch.Genuine Hotels.com guest review
"Secluded : Feels far away: Yet conviently close"
The resort is tuck away in what seems to be a secluded area. It is very elegant and perfect for business or pleasure. The buffet breakfast was delicious and reasonably priced. The staff was very personable and friendly. The spa and recreational area seemed to be inconvient, but was only a very short walk from the resort. (my only complaint : I would […] suggest updating the linen) Read moreGenuine Hotels.com guest review
Beautiful hotel and resort. Very good experience and I would recommend it.Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you greatly for taking the time to share your kind remarks on your recent experience with us. We certainly appreciate your recommendations to your friends and welcome you back the next time you will be in the Chicagoland area
"Fine hotel if you must stay in Itasca."
I suppose this is the best hotel in Itasca, IL. But that begs the question -- WHY WOULD YOU WANT TO STAY IN ITASCA, IL?Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you for sharing your thoughts about Eaglewood Resort & Spa. Our location in Itasca, IL is 25 miles from Downtown Chicago and 10 miles from O'Hare. Eaglewood offers several attractions on property including a First-class spa and an 18-hole golf course. Our purpose built conference center is ideal for meetings and conventions. The view of the golf course from the Red Oak Ballroom is one of many reasons potential brides book their weddings with us.
"Quiet and Comfortable"
I was in the area for a brief business conference. I stayed at this facility, and enjoyed their indoor pool and fitness area. The area overall is off the beaten path, and a surprising deal for the combination of amenities available. This facility is good for people who are active and will take advantage of what Eaglewood has to offer.Genuine Hotels.com guest review
"Pleasant stay in the 'burbs"
My husband and I decided to spend a few nights here to get away from the July 4 craziness in our downtown neighborhood. Also, we wanted to escape the heat wave and enjoy some A/C (our apartment is unairconditioned). We found just what we were looking for at Eaglewood: it was clean, quiet, and very well air-conditioned! We enjoyed dividing our time between […] the pool, the sun deck and the game room. It was too hot for us to enjoy the other amenities (golf, tennis, etc). The main bar/restaurant left something to be desired - it kind of felt like Bennigans - but the hotel is near restaurants in both Addison and Schaumburg, so there were many other options for dining in the area. Read moreGenuine Hotels.com guest review
"First time using Expedia for Hotel"
Had to wait for elevator for a minute at a time and the stairs to the different levels was neither clean nor spacious at all (dreadful). For the cost of my room, I didn’t even have a refrigerator? Also, the A/C was hard to manage, one minute cold, next minute warm! Next time, I will pick a place for that price that gives me at least a continental breakfast! […] Which was not offered by this “Resort”… Read moreGenuine Expedia guest review
Response by Eaglewood Resort and Spa We always appreciate feedback from our guests and use it as an opportunity to understand & learn more about our guests needs. Please allow me to address some of the concerns you have about your stay. Refrigerators are available upon request at the front desk. We will certainly inspect the air conditioning in the room you stayed in. For all of our guests, we offer a full breakfast buffet complete with both hot and cold breakfast favorites.
"Be aware of hidden "resort fee""
Good but be aware of hidden fees! They charge an extra $14,95 per day and they call it "resort fee". The so called "resort fee" alows you 2 bottles of water per day, internet, parking and the use of pool.Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you for the feedback regarding your recent stay at Eaglewood. Our resort fee includes in room amenities (bottled water, wired and wireless high speed internet), in addition to a newspaper, coffee in the lobby area, parking and the use of our recreation and fitness center. We welcome you back again for another enjoyable visit.
"I want to do it again!!!!!!!!!!!!!!!!!!!!!!"
I fell in love with this hotel. Everything was great. I can't wait to go back again.Genuine Hotels.com guest review
Wifi is very good in the room where we need the most.Genuine Hotels.com guest review
"Excellent Hotel and Great Food"
This hotel is excellent. It's a really nice retreat and the buffet breakfast is fantastic with lots of choice. The hotel employees are very friendly and very accommodating. The tuck shop is open 24 hours so if you forget or need something it's easy to get. I would absolutely stay here again. The only thing that I didn't like is that they don't offer […] a shuttle to the airport. I would like to see the hotel up take a shuttle service or a service that arranges for airport pickup and return for a cost as this part of the trip was a hassle as the hotel is located in the suburbs. Read moreGenuine Hotels.com guest review
"Fantastisk service og bra beliggenhet."
Hotellet er ikke av de nyeste, men det er rent og pent der og servicen på hotellet er veldig god. Rommene er store og alt er rent og pent. Betjeningen er vennlig og hjelpsom, spesielt takk til Rabia og Jimmy. Hotellet ligger i rolig og landlige omgivelser ca 50 minutter fra Chicago sentrum, -et vakkert område. Hotellet har shuttelbusser som kjører deg […] til og fra togstasjonen i Itasca sentrum. Read moreGenuine Hotels.com guest review
We stayed at this hotel in the beginning of May 2013,for 11 days (2 adults & 2 kids). This is a really nice resort, nice spacy rooms with big balconies and with superb golf view. Special thanks to the general manager, he knows exactly how to manage thinks and to make the guests to feel welcomed. Very friendly, real gentleman. Also, special thanks to […] the manager (pro) of the golf department, he had arranged for me a special golf cart, in order to be able to play golf (I am a disable golfer). It will be a good idea if Eaglewood resort could buy one of those golf carts. It worth the money. For those that want to stay and play, I have to say that the golf course is very nice and well maintained. If you need to improve something, in my opinion, this would be the breakfast quality (it is ok for one day, but not for every day) and maybe the room cleaning. Also the resorts location is super, away from everything and nearby everything (of course you need to have a car). I used to be an airline pilot for 18 years and I have stayed in so many hotels all over the world. Eaglewood resort will be one of my favors (and believe me, I am a demanding customer). Thank you and best regards from Greece. Mike Read moreGenuine Hotels.com guest review
02/22/15 DaddyLenny Chicago, Illinois
It was awesome! I'm definitely bringing back the family. We arrived around 2. Right from the beginning, the staff gave us a nice welcome. We checked in and headed to our room. The room was super clean with a great view of the golf course, even with snow on it. Then after, we headed to take my 1 1/2 year old for a swim. We had a great time taking a swim in the pool and relaxing in the jacuzzi. That's really why we were there, to swim. The bowling lanes looked cool. After the pool, we had dinner at their restaurant. The food was delicious. And both the waitress and bartender were friendly. The waitress suggested a few items that I normally wouldn't have ordered and they were on point. Later on that evening, while my wife took my son to the pool again, the bartender made me a great "old fashion." The next morning before check out, we had breakfast. The restaurant had a great selection at their breakfast buffet. I can't wait for the summer so that we can return with a few more couples. I'd like to golf there during the day and have drinks. Then maybe bowl a few games, shoot some pool, or just simply listen to their bands they have in the summer by the fireplace outside. I was told that in the summer, they have bands. Either way,I totally recommend this place. I took my family for a great escape from the city, and that's what I got. Now, I can't wait to return in the summer to have another escape.
02/19/15 Rick H Pocasset, Massachusetts
I joined Trip Advisor strictly so I could write this review. The hotel was nice. The staff was friendly and efficient. They even have a bowling alley to keep you occupied in case you're stranded there for two days due to weather, like I was. So I went to the bar for a Dewars (scotch) one the rocks. It came to $11.00. I was surprised at the cost. The bartender asked, "You wanted that on the rocks, right?" I did. "The ice is $2.50." Now I'm outraged, but it's policy with no recourse except to refuse the drink. So if you're staying at Eaglewood, I'd suggest you bring your own ice, or avail yourself of the free ice in the lobby. Unbelievable!
02/17/15 Martin S Arlington Heights, Illinois
Once again Eaglewood provided a wonderful experience. Went for the Valentines weekend, great friendly staff, great view from the room, great bartender Eddie makes the best cocktails, love the steam room and the spa was just an added benfit. Was just flatout impressed with everything. If you get a chance, just a great, relaxing place to stay....make sure you visit Eddie at the downstairs bar and restaurant if you go...you won't be sorry.
"Very accommodating staff"
02/16/15 Lisa E Houston, United States
Visited hotel for a conference last week an unfortunately fell ill day 1. The staff took great care when delivering ginger ale and crackers, collecting ice, and arranging last minute transportation for me to return home. Their kindness and professionalism won't be forgotten. The picture is from my room (458).
"Best Resort I have stayed in in the USA!!!"
02/16/15 Michael C Splendora, Texas
Although I was there for business and did not have the oppertunity to utilize all the amenities I did look around and check them out. During my 2 night stay there I met and observed an AWESOME and attentive service TEAM. Every single individual that worked there from the Lady at the recption desk to the floor cleaners had on an inviting smile along with a How can I help you attitude. It was almost surreal to have everyone that nice and happy. It was a pleasure to stay there and the Team made it very hard to leave.
02/13/15 Rendell87 Santo Domingo, Dominican Republic
I was very impressed with this hotel. It was beautiful. I went there for United Cargo's Worldwide Cargo Meeting 2015. All the crew was very helpful and nice all the time, have to mention especially Jimmy, really good fella. Unfortunately, my flight got delayed and I was late, I arrived after the scheduled breakfast, but the crew was so nice that they allowed me to go to the restaurant and they served me something to eat before I even got to my room. The food was very good, breakfast, lunch, dinner and the things they served during the breaks as well. Excellent experience. I totally recommend it.
"I was very impressed!"
When looking for a romantic weekend getaway from home I have to say Eaglewood Resort & Spa was not our first choice! When we arrived I was very impressed by everything! Great service! I loved our room & the staff was so very helpful! Dinner was excellent! Victor .C was our waiter & he was absolutely wonderful! It has been a while I have had such great service! I recommend this resort! We definitely will be back!
02/03/15 Dawn H
Have visited Eaglewood over the past few years with friends always enjoying the spa and staying overnight. We gifted our 4 kids with massages and we all stayed overnight. Snow storm hit so we stayed in for dinner. Had so much fun meeting up after massages in hottub and at the bar all in the same building. Then went back for some family bowling fun, and hung out for some billiards and darts in bar area. Had an excellent meal at the restaurant downstairs of resort. We had so much fun together and didn't have to leave the resort! Rooms were beautiful, I had brought drinks and snacks for lounging and requested refrigerator before arrival. It was a great meeting point as we live about 2 hours west of Chicago and kids are downtown. Hope it's the start of annual tradition!
"The Eaglewood Resort"
02/02/15 Iris L Illinois
I had my 41st Carnival Birthday Celebration in the Penthouse Suite. The front desk staff were so inviting and friendly. Whatever we needed they responded immediately. The rooms were clean and very inviting. All of my guests stated that they would definitely be back. This was a great experience!
"Holiday Company Gathering!"
01/26/15 BeachFoodie_12 Chicago, Illinois
The location is a clean and inviting property. The gathering that my company provides at this venue is always good food and drink along with entertainment from the hotel lobby bar to the bar downstairs of the location and the spa. Room with king size bed comfortable and many pillows. If just visiting the area I would recommend the Eaglewood Resort & Spa located within a few minutes of O'hare Airport and good Restaurants and entertainment close by.
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