"its average- not what i expected for a spa/resort"
The employees were very nice. The breakfast buffet very good. The entryway and lobby also nice. The pool area though has a hallway leading from the locker room to the pool. It smelled like mildew. The doors were water damaged and falling apart. the floors were not mopped and cleaned. Which was surprising for a SPA. I also expected the bathroom in the […] rooms to be upgraded but they were basic. Read moreGenuine Hotels.com guest review
"It's a must hey away vacation."
It was great I stay there 8 times with in two tears. Plus e I tell everyone that's local and out of town about your resort.Genuine Hotels.com guest review
I think for the money, there should have been some major upgrading in the rooms and an inside walkway to the pool area. Our bed felt like the spring were going to come right through and the bathroom looked like something out of a nursing home with wallpaper from the 70's and a really basic tub. Water pressure was lack luster and we had to walk outside […] in 10 degrees to get to the pool. We were really looking forward to a relaxing jacuzzi, sauna experience and that was great.....until we had to cross that huge parking lot again to get back to our room. The lobby was really nice. Read moreGenuine Hotels.com guest review
It was a nice hotel. Nice service. My only critique is you have to go outside to get to the pool and workout room. I would rather have it connected.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
staff was excellent and the food was top notch.Genuine Hotels.com guest review
"Secluded : Feels far away: Yet conviently close"
The resort is tuck away in what seems to be a secluded area. It is very elegant and perfect for business or pleasure. The buffet breakfast was delicious and reasonably priced. The staff was very personable and friendly. The spa and recreational area seemed to be inconvient, but was only a very short walk from the resort. (my only complaint : I would […] suggest updating the linen) Read moreGenuine Hotels.com guest review
Beautiful hotel and resort. Very good experience and I would recommend it.Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you greatly for taking the time to share your kind remarks on your recent experience with us. We certainly appreciate your recommendations to your friends and welcome you back the next time you will be in the Chicagoland area
"Fine hotel if you must stay in Itasca."
I suppose this is the best hotel in Itasca, IL. But that begs the question -- WHY WOULD YOU WANT TO STAY IN ITASCA, IL?Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you for sharing your thoughts about Eaglewood Resort & Spa. Our location in Itasca, IL is 25 miles from Downtown Chicago and 10 miles from O'Hare. Eaglewood offers several attractions on property including a First-class spa and an 18-hole golf course. Our purpose built conference center is ideal for meetings and conventions. The view of the golf course from the Red Oak Ballroom is one of many reasons potential brides book their weddings with us.
"Quiet and Comfortable"
I was in the area for a brief business conference. I stayed at this facility, and enjoyed their indoor pool and fitness area. The area overall is off the beaten path, and a surprising deal for the combination of amenities available. This facility is good for people who are active and will take advantage of what Eaglewood has to offer.Genuine Hotels.com guest review
"Pleasant stay in the 'burbs"
My husband and I decided to spend a few nights here to get away from the July 4 craziness in our downtown neighborhood. Also, we wanted to escape the heat wave and enjoy some A/C (our apartment is unairconditioned). We found just what we were looking for at Eaglewood: it was clean, quiet, and very well air-conditioned! We enjoyed dividing our time between […] the pool, the sun deck and the game room. It was too hot for us to enjoy the other amenities (golf, tennis, etc). The main bar/restaurant left something to be desired - it kind of felt like Bennigans - but the hotel is near restaurants in both Addison and Schaumburg, so there were many other options for dining in the area. Read moreGenuine Hotels.com guest review
"First time using Expedia for Hotel"
Had to wait for elevator for a minute at a time and the stairs to the different levels was neither clean nor spacious at all (dreadful). For the cost of my room, I didn’t even have a refrigerator? Also, the A/C was hard to manage, one minute cold, next minute warm! Next time, I will pick a place for that price that gives me at least a continental breakfast! […] Which was not offered by this “Resort”… Read moreGenuine Expedia guest review
Response by Eaglewood Resort and Spa We always appreciate feedback from our guests and use it as an opportunity to understand & learn more about our guests needs. Please allow me to address some of the concerns you have about your stay. Refrigerators are available upon request at the front desk. We will certainly inspect the air conditioning in the room you stayed in. For all of our guests, we offer a full breakfast buffet complete with both hot and cold breakfast favorites.
"Be aware of hidden "resort fee""
Good but be aware of hidden fees! They charge an extra $14,95 per day and they call it "resort fee". The so called "resort fee" alows you 2 bottles of water per day, internet, parking and the use of pool.Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you for the feedback regarding your recent stay at Eaglewood. Our resort fee includes in room amenities (bottled water, wired and wireless high speed internet), in addition to a newspaper, coffee in the lobby area, parking and the use of our recreation and fitness center. We welcome you back again for another enjoyable visit.
"I want to do it again!!!!!!!!!!!!!!!!!!!!!!"
I fell in love with this hotel. Everything was great. I can't wait to go back again.Genuine Hotels.com guest review
"Not what we expected"
We had gone to spend the weekend with various family members, swimming, talking, eating, etc. The pool, fitness club, bowling alley, and spa were not in the hotel itself, but in a separate building where you had to walk outside. Thank goodness it wasn't terribly cold. The pool had no tables or lounge chairs. The pool was UNHEATED. The children's lips […] were blue when we took them out of the pool. The bowling alley was nice, but noisy. Needless to say, we did not have much visiting done and will not return to this facility. Read moreGenuine Hotels.com guest review
"Wonderful time at the Eaglewood."
We were really impressed with the hotel service personnel, from the desk clerks to the servers and cleaning personnel. The food was also excellent. We really enjoyed our stay.Genuine Expedia guest review
Response by Eaglewood Resort and Spa Thank you for your kind remarks on Eaglewood Resort & Spa. We highly value our guest's feedback and appreciate you taking time to share your experience. I have shared your comments with our staff to commend them on their continued efforts to ensure superior guest experiences. We look forward to welcoming you back for another visit to Eaglewood soon.
"Very Good, Except one thing"
The only negative to this resort is that you have to go outdoors for the spa and pool. In the winter, this is very, very incovenient!Genuine Hotels.com guest review
"The Eaglewood Resort"
I Love this place. From the moment you walk in you feel welcome. And now during the Holiday Season the fireplace, the Christmas were both beautiful. This will now be a hide-away for me and the hubby. Can't wait for the New Years Party there.Genuine Hotels.com guest review
"This is a dream hotel, tucked away in a lush green golf course setting, too cold to play 18"
Great place to relex after a hard day.Genuine Expedia guest review
"Eagle wood resort"
Good getaway for a couple of nights. Close to many night time options (bars, restaurants, shopping)Genuine Hotels.com guest review
"Excellent Hotel and Great Food"
This hotel is excellent. It's a really nice retreat and the buffet breakfast is fantastic with lots of choice. The hotel employees are very friendly and very accommodating. The tuck shop is open 24 hours so if you forget or need something it's easy to get. I would absolutely stay here again. The only thing that I didn't like is that they don't offer […] a shuttle to the airport. I would like to see the hotel up take a shuttle service or a service that arranges for airport pickup and return for a cost as this part of the trip was a hassle as the hotel is located in the suburbs. Read moreGenuine Hotels.com guest review
"Fantastisk service og bra beliggenhet."
Hotellet er ikke av de nyeste, men det er rent og pent der og servicen på hotellet er veldig god. Rommene er store og alt er rent og pent. Betjeningen er vennlig og hjelpsom, spesielt takk til Rabia og Jimmy. Hotellet ligger i rolig og landlige omgivelser ca 50 minutter fra Chicago sentrum, -et vakkert område. Hotellet har shuttelbusser som kjører deg […] til og fra togstasjonen i Itasca sentrum. Read moreGenuine Hotels.com guest review
We stayed at this hotel in the beginning of May 2013,for 11 days (2 adults & 2 kids). This is a really nice resort, nice spacy rooms with big balconies and with superb golf view. Special thanks to the general manager, he knows exactly how to manage thinks and to make the guests to feel welcomed. Very friendly, real gentleman. Also, special thanks to […] the manager (pro) of the golf department, he had arranged for me a special golf cart, in order to be able to play golf (I am a disable golfer). It will be a good idea if Eaglewood resort could buy one of those golf carts. It worth the money. For those that want to stay and play, I have to say that the golf course is very nice and well maintained. If you need to improve something, in my opinion, this would be the breakfast quality (it is ok for one day, but not for every day) and maybe the room cleaning. Also the resorts location is super, away from everything and nearby everything (of course you need to have a car). I used to be an airline pilot for 18 years and I have stayed in so many hotels all over the world. Eaglewood resort will be one of my favors (and believe me, I am a demanding customer). Thank you and best regards from Greece. Mike Read moreGenuine Hotels.com guest review
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