My mom and I were in NYC for my dads surgery and wanted a hotel that was out of the city. We decided on this hotel because it was only a short drive from the city and it looked to be in nice condition. The hotel isn't in a great area, as far as shopping or if you're are looking for things to do. It's more of an industrial area. Other than that the hotel […] was great! The rooms were nice and clean and the beds were very comfortable. The staff was extremely nice, the lady at the front desk even packed us goody bag to give to my dad when he got out of surgery. The breakfast was really good and the room was a good price for being so close to the city! I would definitely stay at this hotel again. Read moreGenuine Expedia guest review
Very comfortable, everything including breakfast, shuttle bus to time square went very well. I will come again thanksGenuine Hotels.com guest review
"good for our purpose"
Was close to met life and suited our purpose for trip. Not that easy to find via GPS, so be careful of that, but otherwise, very good location. would recommend.Genuine Hotels.com guest review
"Close to New York City"
Room was small, The area around the hotel isn't the best. Good breakfast, but didn't really like the shuttle service. they picked us up at the hotel in a little bus, then drove over to another hotel and made us get onto a bigger bus, then we waited at that hotel for 20 min, then finally drove to New York. The Last day we took NJ transit and they drop […] you off 5 min from the hotel and it was only 3 dollars. Read moreGenuine Hotels.com guest review
"Convenient to buses and shuttle services."
Staff very helpful with directions and information. This was our first trip to New York City. The children enjoyed the breakfast every morning in the hotel.Genuine Expedia guest review
"Perfect place to stay when visiting NYC"
I chose this hotel, for myself 3 kids and my mother to stay in based on the location to the city and the fact that if offered a shuttle service. After reading some reviews from others about rude hotel staff I was a little concerned but not enough to change our reservation. I had nothing but helpful, polite, and curteous service from check in to check […] out. Explaining the shuttle, sending up extra bedding for the pull out couch and giving me hand written directions on how to take a bus back to the hotel from the port authority. I would recommend this hotel to anyone looking for a nice, inexpensive place to stay- close to the city Read moreGenuine Expedia guest review
Good choice for one night stay, close to the New York CityGenuine Expedia guest review
"Nice hotel, very close to Times Square"
I don't understand why after reading previous reviews people are saying the hotel staff at the front desk were rude. When I arrived at the hotel, I went to the front desk to check in. First off the front desk area/lounge was very nice and clean. They had chairs and couches and a tv and free coffee. So when I went to check in, I was introduced to Max. […] He was a very very nice guy. He gave us a lot of information and ideas for our stay. Ideas like how to get into the city by taking the bus (there is a shuttle that takes you directly from the hotel to Times Square), which places to visit, etc. Max is very nice guy and I appreciated his help. The hotel room was very clean, nice bathroom and a nice shower. Great tv. Breakfast is free and was delicious. They had people constantly checking what needed to be refilled. There was also a lady that came around each table asking if they needed anything and how the breakfast/your stay is so far. Overall a great experience! Read moreGenuine Expedia guest review
Location was in good proximity to NYC, shuttle was provided for a fee. free breakfast was very light. Our room was clean, staff was prompt and friendly. In all I rated this hotel a 3, I've stayed in better hotels however I've also stayed in worse.Genuine Expedia guest review
Everything was ok, except I couldn't watch TV, because the signal was bad.Genuine Hotels.com guest review
"Best Value for money closest to NYC"
I was there with my family for a day...Pleasant say, comfy beds, and decent breakfast spread. Room could have been cleaner.Genuine Expedia guest review
We loved the hotel. Room was spacious and clean; staff was helpful (all but one) the breakfast was very good, nice selection for a free breakfast. The only complaint is the shuttle service, the ad I read made it sound like it was the hotels and readily available, not true. There is other options a five min. walk from hotel. Would stay here again!Genuine Hotels.com guest review
Breakfast had a good selection. Good location, close to tunnels to NY and Liberty Park. Neighborhood could use a little clean-up:)Genuine Hotels.com guest review
It was great and Great hospitality and Friendly staff and I strongly recommend this hotel. RegardsGenuine Hotels.com guest review
Hotel is definitely older and the rooms/bedding were a bit worn, but the staff we encountered were very friendly and helpful. The hot breakfast was very good and had an excellent variety. The hotel is located several restaurants and shopping. A bus that goes directly to Times Square is only a few blocks away.Genuine Hotels.com guest review
"close to city. good breakfast"
staff friendly and helpful, price seemed decent for areaGenuine Expedia guest review
clean,comfortableGenuine Hotels.com guest review
"Good Price, Not So Great Neighborhood"
The staff was welcoming. The complimentary breakfast was below average. Rooms were clean. Would suggest for a "getaway with friends" not if you're traveling with family or a romantic getaway due to the surrounding neighborhood. Had a great experience overallGenuine Hotels.com guest review
"Great location for my business needs"
A very clean hotel at a very competitive price.Genuine Hotels.com guest review
"close to new york and convinience"
I liked it.I would stay again there if i need to go to new york or around the area.Genuine Hotels.com guest review
It definitely exceeded my expectations. It was clean and nice. The staff was especially friendly, and it is very close to NYC.Genuine Hotels.com guest review
My stay was very pleasant. The staff was very friendly and helpful. The location of the hotel is very convenient because it is close to a lot restaurants and places to go like Metlife Stadium.Genuine Hotels.com guest review
"Last minute gem"
I got this at the last minute. The staff was helpful and the hotel was really cleanGenuine Expedia guest review
"Don't book here"
you will be dissappointed in the room. They stick you in a small room, no bathtub next to the ice machine even if they are at half capacity. Then you ask for a late check out - they start sending housekeeping at 10 am. If you go to breakfast, they watch you like you are stealing. The guy at the front desk, Sam, was very very rude. I asked how to get […] into NYC and he looked at me and said "I don't know!!!", then I asked for the closest bar/restaurant within walking distance and he said "there is none"!! Only to find out that there was one in the same parking lot! When I found the restaurant the next day, the restaurant manager apologized for his behavior and then gave me a drink on the house which was very nice. Thumbs down to the holiday inn staff especially to the hotel manager when I complained to her, she was nasty and said that if you don't like it, don't come back! In my 50 years of travel experience I have never been treated so badly by hospitality. I will recommend to my corporate accounts to never book here again. Read moreGenuine Hotels.com guest review
Nice clean safe place. A good value for the greater NYC area.Genuine Hotels.com guest review
"Horrible staff attitude!"
I stayed at this hotel because of an unexpected snow storm. I must say that the manager of the hotel is an extremely rude and obnoxious Indian who is prejudice. Because of his attitude, I will certainly not recommend this hotel to anyone. There are other hotels in the area where the staff is a lot more pleasant to deal with.Genuine Expedia guest review
Me and my big family had to meet up here and stay a few days for a funeral. Rooms were cozy, workers were helpful, many convenience. I would stay again. Hopefully on more pleasant circumstances...Genuine Hotels.com guest review
"quick, convenient, wonderful place to stay"
good staff, well managed, and cleanGenuine Hotels.com guest review
Very nice stay, concierge desk was very helpful.Genuine Hotels.com guest review
will stay agianGenuine Hotels.com guest review
"Unfriendly staff at the front desk"
This indian guy was very rude. One guest infront of me was complaining to him and he replied if you dont like it here you can leave. Thats how we do business here. My treatment was not different than her. I called for shampoo and he said to come to front desk and pick it up. When i went there he said we are out of shampoo right now. You can come in […] the morning the next day. I was shocked to hear that. Long story short i will not recommend this hotel. Read moreGenuine Expedia guest review
"nice hotel close and easy to get to new york"
Hotel was nice, drawers in room didn't stay shut and no washcloths. Room was clean and comfortable. Problems checking in but we booked with expedia so it was because of them. Breakfast was very good and filling. Shuttle service was easy to use. Nice for the price and closeness to the city, nothing to do around the hotel.Genuine Expedia guest review
I would have liked to have seen the place in better shape. I don't like that a lot of hotel rooms have dark carpets, because it makes me think that hotels don't frequently clean their carpets. The bathroom sink drained a little slowly and there were stains on the sofas. The breakfast was ok. Not sure if the omlettes were made from real eggs or not, […] but they did have other offerings like cinnamon rolls and yogurt. The air conditioning was broken-it didn't cool very well even when you turned the switch to high cool. But the staff were very friendly and patient-especially when it came to our kids. We appreciated that. The shower was nice, the water got sufficiently hot for a hot shower. They had coffee available all day and they had hot chocolate. Read moreGenuine Hotels.com guest review
Great place, service & breakfast was outstanding.Genuine Hotels.com guest review
"Great starting point for a day in NYC"
This hotel was clean, the staff was friendly, and the breakfast was great. It was a great starting point to our day in NYC as its only 5 minutes from the Ferry. I would definitely stay here again.Genuine Hotels.com guest review
"Close to NYC and easy access"
Clean hotel, easy to get to and a helpful friendly staff. Two shuttle options available, one is $7 round trip, and the other is $12 round trip. The latter gives you an option to go to NYC if you arrive in the afternoon. The $12 shuttle drops off at Counter Burger, and the other drops off at Red Lobster. Both make it very easy to get to and from the […] city. We had a Groupon for a tour on the Big Taxi. They were also running a $20 per person 2 day hop on hop off tour of downtown. Kids were free! The hotel was remodeling the floor we were on, repairing walls and wall papering the hallway, but not an inconvenience. The beds were great, blankets warm, and soft pillows. My only complaint was that the water pressure was bad, the knobs on the hvac were broken, and the mini fridge smelled like salami. Good clean rooms, no bugs, awesome breakfast for free, and the bar out front was newly remodeled and very nice. Read moreGenuine Expedia guest review
This hotel was clean. The staff were helpful and very courteous. They have an egg and sausage buffet breakfast (pastries, juice and coffee etc). The dining room is well maintained. No laundry room. Bedrooms are decent sized. Shower stalls are elbow room size. Shower water was nice and hot. Parking was plentiful and well lit. It took me 8 - 10 mins to […] drive to the Holland Tunnel (Monday 8 am traffic). There is a shuttle service to New York offered by an outside company that requires a booking the night before. Times were inconvenient for my needs so I don't know about the seating arrangements. Overall a very comfortable quiet stay. Most likely to return if in the area again Read moreGenuine Hotels.com guest review
Really nice hotel. Fifteen minute shuttle ride through Lincoln Tunnel to Times Square. Staff was extremely nice. The rooms were clean. I will definitely use this hotel again.Genuine Expedia guest review
The front desk staff were very helpful. I was heading to New York and They told me all about the different shuttle buses. The hotel room could use a little more up keep There were damaged ceiling towels in the bathroom, the wall paper was coming off in a few spots, and the tub drain was slow. However not much time was spent in the room and the morning […] breakfast was great. Over all the place is well worth the money Read moreGenuine Hotels.com guest review
"Thanksgiving trip to NYC"
The only complaint was that gym was tiny - smaller than a guest room and all of the equipment was broken! I was looking forward to working out after spending an entire day in the car. The kids were disappointed that the pool was closed. It must be seasonal. Breakfast was great. Staff was friendly. Good rate and easy access to Manhattan.Genuine Hotels.com guest review
"Really Good hotel for location and Price"
Stayed with my family (wife and three kids) for two nights weekend before Thanksgiving. This hotel had exactly what we needed. Free parking. Clean rooms. Free breakfast. Great price for the location. Food near by as well as great references if you needed them. The hotel provides a shuttle into the city at the top of every hour....or you can catch the […] city bus every 15 minutes that picks you up two blocks away. The city bus drops you off a block away from Times Square. This Hotel is a solid win from start to finish. Read moreGenuine Expedia guest review
Not do expensive but close to the city and the shuttle bus is really helpful to save money from paying ridiculous price for taxi!Genuine Hotels.com guest review
The accommodations were perfect. A good overall value for the fee. The room was comfortable and clean.Genuine Expedia guest review
"great place for price"
We (3 adults, 2 kids) stayed here the night before our day trip to NYC. Hotel staff was very friendly, room was spacious and clean. Bathroom was nicely remodeled. The best part was there is a shuttle that runs from hotel to NYC and returns at night, only costing $7/person round trip!! Will definitely be staying here again for our next trip to NYC!!Genuine Hotels.com guest review
"hard to get to"
overall was quite satisfied with the hotel , personnel where very helpful and friendly , breakfast was impressive ,,, hard to get to and into the parking area.. lots of construction in the area and don't feel safe after the sun goes down ..Genuine Hotels.com guest review
"Great location & experience!"
We were visiting the NJ/NYC area from the West Coast for the first time and found this hotel. We didnt want to drive into NYC to catch our Broadway play, so the front desk man told us about the $3 shuttle and where to catch it from the hotel. The staff was very kind and helpful. That shuttle tip was the best advice ever. It picked us up a couple blocks […] away and dropped us right off at Time Square, four blocks from Broadway! We got back to the hotel using the same shuttle and ordered pizza from a place the front desk suggested (it was amazing too). The breakfast was great and the staff was very helpful and made sure everything was stocked and clean! Overall great experience! Read moreGenuine Expedia guest review
Clean, comfortable room. Friendly front desk!Genuine Hotels.com guest review
The breakfast buffet was very good. The room was clean and the king size bed was awesome. The shuttle service was very economical and efficient. I was very satisfied with the hotel overall and you cannot beat the price they charged me.Genuine Hotels.com guest review
"Comfortable and Inexpesive"
Some of the furniture in my room was beat up, but otherwise my stay was fine. I usually stay at HIE, so it met my expectations. This is in an okay neighborhood, but you can't beat the price being so close to NYC.Genuine Hotels.com guest review
"Nice hotel, but not so nice location"
The rooms, complimentary breakfast and staff was nice. I would recommend to others for that. But it is not within walkable distance to any metro station, so have to catch a cab to go to metro station or ferry terminal. A private shuttle service operates, which will pick you up from lobby and drop you off at Times Square. You can use same shuttle to […] come back to hotel in evening. This was very convenient and not so expensive option. I think it costs $ 7 one way per person. Fees may change by season. We used it every morning for convenience. Overall stay at this hotel was satisfactory. Read moreGenuine Hotels.com guest review
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