"Suite was outstanding."
Very comfortable room. Wonderful bed. Nice hot tub.Genuine Expedia guest review
It was goodGenuine Hotels.com guest review
"Very unhappy experience"
As we went to our room, and were very surprised at the general appearance of the hallway leading to our room, the walls appeared very dirty. Upon opening the door, we saw a large wooden table, the tv was on, and a couch. Almost forgot end table and standup lamp. All appeared to be pure yard purchased. The toilet hardly flushed, and the dual head shower […] had very low water pressure. The fridge had solid year old ice caked on it. The kicker had to be that the water faucets turned backwards from normal, and the windows in both rooms were so filthy, you could hardly see out into the parking lot. . We will never return here. Read moreGenuine Expedia guest review
"Dated but Comfortable"
The Inn was in a good location right on Main Street; within walking distance to a variety of shops, restaurants and bars. Room was a little dated in appearance, but overall comfortable. My only complaint is that when I went to get a towel of the towel rack the rack came off the wall. Besides that small mishap is was a pleasant weekend.Genuine Hotels.com guest review
In short, this place needs a complete renovation. With fees and taxes, we paid $220 for 1 night, 2 adults, 1 bed, and seriously considered sleeping in our car after seeing the condition of the room.Genuine Expedia guest review
"NOT GOOD BUSINESS"
I booked the room 1 month prior in advance to visiting Hyannis. The front desk person told me that they were out of Double bed rooms. She then told me that I received a very low price and that is the reason why I received a single room even though I booked a room with 2 double beds. I showed her my booking and it stated DOUBLE BEDS. The Inn tried to […] get 2 cots but only find one cot. They gave me a refund and left me searching for a room. I was in the parking lot trying to find a room with double beds at 11pm on one of the busiest weekends in Cape Cod with my wife and 2 kids. NOT GOOD BUSINESS Read moreGenuine Expedia guest review
"Really close to beaches and right on main street!"
I enjoyed the hotel, pretty basic. If i had one thing to rate negatively it would be that there was no wifi! That's so weird. Overall it was great, right on main street for walking, and really close to about 4 different beaches. I even walked to one!Genuine Expedia guest review
Out dated room. The bed was not comfortable . Bad direction to the room from the lobby were given.Genuine Expedia guest review
"Wedding in area"
Good rate and offered one night stays which was wonderful. Motel average, but clean and suited our needs. Staff very responsive.Genuine Expedia guest review
I had a great time! The staff were very friendly.Genuine Expedia guest review
"Great location-not great room"
Location is perfect for staying downtown in Hyannis. Walking distance to everything. The room has fridge and coffee pot. Bring your pillow! Bed not comfy at all. Great for a one night stay!Genuine Hotels.com guest review
the only complaint I have is that there were three people behind the desk and only one was waiting on the line of people waiting to check in. I waited for twenty two minutes, Not very niceGenuine Expedia guest review
"Good location, basic motel accommodations."
Just basic motel accommodations, nothing fancy but enough for a night or two. Not somewhere to spend an entire vacation week.Genuine Expedia guest review
two star hotel at best….you always seem to be a star too high on your ratingsGenuine Hotels.com guest review
"international inn -hyannis ma."
Rooms were clean, mattress lumpy and in need of replacement , checked out early and had to wake up desk attendee to get receiptGenuine Hotels.com guest review
"Great Location, but lots of problems."
This hotel has a great location right on Main Street. It also has lots of problems like little parking available due to non-hotel guests using the spaces. Check-in was difficult. They assigned a room to us that was already occupied. The new room was large, but has not been update since possibly the 70's. We were given two free breakfast buffets because […] our check-in took over an hour. The breakfast was good with excellent service. Read moreGenuine Expedia guest review
"Good location, good deal for money"
We had a good stay, great location. Life gaurd at pool was very friendly. He took pride in his job, kept pool clean had towels neatly folded and handy, toys for the kids to play with and trash/recycling/towels/cigarette buts all organized clean and labeled. The maintenance man was nice to us but VERY rude to life guard in front of guests! Front desk […] staff was not as friendly, very short. Resteraunt staff were helpful. Read moreGenuine Expedia guest review
"Older hotel, good location"
My boyfriend and I stayed in the King Regency Suite. Jacuzzi tub was great. We used it several times in our 2 night stay. Very convenient to nightlife and shopping on Main Street in Hyannis, and to many restaurants and the Melody Tent. However, furniture and decor are very outdated. Not glamorous, but a good hotel.Genuine Expedia guest review
"Right in Main Street!"
It was decent, but something smelled in the hallway. Luckily we didn't smell it in our room though. The pool was well -taken care of and clean too.Genuine Hotels.com guest review
Needs updating through out. Cracked tiles in bathroom. Carpeting worn and stained.Genuine Expedia guest review
The room smelled moldy. There were a lot of broken items in the room. The air conditioner rattled so bad we couldn't run it. We tried to order room service, and were told that they didn't have the staff to deliver it. They changed their mind, and the food was delivered in foam take-out containers. The salmon was so bad, I had to return it and order […] something else. They did offer us another room. but it was almost as bad. We left after one night. The staff took an attitude when I tried to get a discount for the night we did stay and refused any concessions. Stay away from this hotel. Read moreGenuine Expedia guest review
"Good location but old dated"
Nice tub horrible decor but clean quiet. Ok staff. Wouldn't go backGenuine Expedia guest review
I read the reviews after i had already booked the room. I was so angry to hear people telling me that the hotel was terrible. It was a great stay. Its definately worth the exrta few bucks to upgrade to a orincess suite. Dont stay in the regal room.Genuine Expedia guest review
"Don't listen to these other reviews"
I had a trip planned to nantucket. I stayed here overnight to catch the ferry in the morning. The rooms were absolutely fine. I don't understand these other reviews, I am so happy I didn't change my plan. The rooms were clean yes they are outdated however management was great the hotel has great service. Hope you stay here and enjoy it the location […] is absolutely perfect ! I will be staying here again. Read moreGenuine Hotels.com guest review
"Decent hotel, close to beach, shopping & eateries"
I felt the prices was adequate for the facilites. Very disappointing that the pool was closed the week before July 4th. While we did have a couple of complaints, the staff did take care of them right away. The bathroom was to die for. The highlight of the room was the huge shower/tub, with two shower heads and a jacuzzi tub for two.Genuine Expedia guest review
"Value for the price"
Excellent location - in the heart of the town. This hotel has every basic amenities to offer. Though it looks a bit awkward to climb to the second floor through a wooden staircase, the rooms from inside are very nicely laid out. The coffee machines had a thick layer of dust and it did not look like anyone has made coffee on them. The bed/mattress was […] very nice for the night's sleep. There are eateries around that come handy for the tourists. The Hyannis train station is blocks away on the Main street. Overall good value for price. Read moreGenuine Hotels.com guest review
No outdoor space to relax, parking inadequate, no elevator, pool padlocked because they didn't hire a life guard, long wait time to check in and out. Service people making deliveries through the lobby while we all stood in line. Entire facity lacked professionalism and upkeep.Genuine Expedia guest review
"Not what I expected"
The photos of this hotel are misleading. It is a very old hotel. No elevator, tub to high, and if you book your room online, breakfast is not included. Good points are that the bed was very good, it was quiet and John, that runs the restaurant for the PAID breakfast went out of his way to accommodate our large family.Genuine Hotels.com guest review
The room was large, we had a regency suite with a kind and a double bed separated by a knee wall. There was a double jetted tub and two shower heads as well as two sinks. There was a vanity area in the main room which was nice. We had large floral print wall paper in the room , but after visiting the Kennedy museum and seeing the wall paper samples […] from the Kennedy estate we fit right in! The halls apear to be sponge painted which is not exactly 5 star decor. The pool was out of order and I was dissapointed by this. We ate at the on-site buffet and kudos to JOhn the fella that works there. He was on top of everything and made sure every one was having a pleasant expereince and had everything they need to eat. Read moreGenuine Hotels.com guest review
Lot of good restaurants and places to go car got stuck on beach,helpful neighbors got me out.Genuine Expedia guest review
I got a good deal on this hotel at $50 per night- it was priced right. Not at all fancy but it was clean and quiet.Genuine Expedia guest review
"Hotel being renovated"
Staff very accommodating. Room decent size. Furniture worn needs rehabbed . Great location on Main Street . All concerns handled promptly and professionally. Staff very caring.Genuine Expedia guest review
"Close to The Melody Tent."
Clean and a good value. Unfortunately some of the other guests were loud late at night.Genuine Expedia guest review
I stayed at this particular hotel before the season started, in early June. The staff was very pleasant. The room was clean and ready for us when we arrived. The rate was excellent in lieu of the time of year, whereas the other hotels in the area were charging in some cases double what we paid. I would definitely book here again.Genuine Expedia guest review
"Room more updated than we expected."
After reading reviews we were surprised to find a room that was had been updated fairly recently. The room was clean and everything in good shape. AC worked fine and was fairly new. The negatives were: the pool not open for the season( although in season rates were charged), no wifi in the room( no one interested in checking it out just kept resetting […] router), and the fridge was really in tough shape. Also our package included breakfast( most internet pkgs do not), they did give it to us ( we had our paperwork showing it) but not happy about it. Overall, a good experience. Read moreGenuine Hotels.com guest review
"A hotel with great potential"
This is hotel with great potential, although its current condition is just OK. Strengths: great location, great infrastructure, great theme of service; Weakness: vision of management for improvement. Some suggestions: 1. a new lobby and front desk, more staff on duty for checking in and out. Really pay attention to initial impression. 2. wall-papering […] all the rooms to make them look elegant. 3. carpeting all the rooms and hallway. 4. match room number to parking space number so that to limit parking confusion. 5. eliminate swimming pool and add fitness room, to save money and elevate service. 6. most important, branding as a "couple's paradise" to focus on serving vacationing couples. Read moreGenuine Expedia guest review
"Walking distant to restaurants and shopping."
Inexpensive place to stay, staff was polite, and room was clean.Genuine Expedia guest review
"We could not stay there"
The manager was yelling and complaining to who I assume was her son when I arrived. Seeing me there she said, "be right with you" and continued to complain until she was satisfied then afterwards checked me in. Hotel is in a seedy area, which I didn't know existed in Hyannis. The rooms reeked of cigarette smoke, we're dirty and had the look of a 60's […] brothel. The sign said "Cuddles and Bubbles" when we drove in. That should have been a hint of what typically goes on in that place. We felt unsafe and with so much expensive photography equipment on us, we and had to scramble to find another hotel at almost midnight on a Saturday. The one redeeming thing is that we did get a refund easily through expedia. Read moreGenuine Expedia guest review
Here is a list of the issues we had during our stay..... 1. Upon entrance to the room we noticed flying ants and crumbs on the bathroom floor. 2. The two windows in the room were cracked and falling apart which made it difficult to even open the windows. 3. The television set had terrible picture quality and during our entire stay, the moviebeam (video […] on demand) service was down. 4. The hot tub was nice but the jets on one side barely worked. 5. The second night of our stay we noticed that when the guests in the room on the second floor above us were showering, the ceiling would leak pretty heavily into our shower below. 6. There was no dead bolt on our door. 7. The staff at the front desk was not very friendly. The only friendly staff was the room service girl. The only nice thing about this establishment was the location in the area. Read moreGenuine Hotels.com guest review
The hotel is located just at the end of Main Street so running out of options for food and fun are pretty impossible. The room we stayed in was pretty big it had a king size bed and small divider and a queen sized bed as well as a Jacuzzi Tub and shower and double sink. The bed was comfortable, didn't hear any other guests above or to either side of […] us. The only mishap was that room service thought we had left and since the first night we only brought our ipad and necessary things before bringing in the whole suitcase the room service crew took our ipad to the front in a cabinet. The gentleman Tom took a look in the cabinet after the GM couldn't find it the first time. We understood things happen and were just glad that there was no issue at all. The rate was very affordable for the week we would definitely stay again. Read moreGenuine Hotels.com guest review
"Super comfy beds"
The bed was super comfy! The room was clean! It was in the best possible location for the car show that we attended! What more could we ask for?! It was our second stay there in 5 years. We will stay here again! We did not use the jacuzzi. We have that luxury at home. So that was not even an issue.Genuine Hotels.com guest review
"Very friendly staff"
Older hotel but close to downtown attractions. Staff was extremely friendly and welcoming.Genuine Expedia guest review
"Get what you pay for"
The hotel staff was very nice upon arrival. Once we got to our room it was clean but very outdated. This is a cuddles and bubbles hotel and the hot tub was very clean. Air conditioning was good in the room we stayed in. The pool was not open which is disappointing in the middle of June on the Cape. Only paid 50 dollars for the stay and it was worth […] what we paid. Would go back to this hotel. Read moreGenuine Expedia guest review
"happy fathers day."
one over night stay, lots of memories. great staff helpful.Genuine Expedia guest review
Location and value make this dated. But,clean deal a homerun, RecomendedGenuine Hotels.com guest review
"nice hotel with big space"
I love this hotel because its spacious plus it is next to main st and next to the beaches. I am definitely gonna go back to this hotel, plus the price is the best so far.Genuine Expedia guest review
First impression is that the hotel is seriously dated but is in the midst of renovation hence the value pricing. I had a Regency Suite for $71 - a fraction of some Cape Code resorts. The rooms are large and clean, the beds are comfortable and the jacuzzi worked fine. The TV was a 19" analog but that's all I needed and expected since it was a quick business […] trip. If you liked the '80's and want to be taken back to the future go for it; if you want to impress a date you may want to ask for a renovated room but if you want a big room for less than a Motel 6 this is a good value. Security is excellent too. Read moreGenuine Hotels.com guest review
We arrived back to the motel about midnight..,, after attending a family birthday party. Our room was 95% a pleasant experience....the only downside was one of the beds which was very uncomfortable....but we solved the problem and all was well...plenty of room...nice large bathroom,,,good lighting....good a/c...the radio didn't work....suggestion: need […] more cable stations....especially the music channels....and EWTN was not available.....easy check in and out,,,, Read moreGenuine Expedia guest review
"nice very clean room"
when i arrived i had nothing bad to say about front desk staff(excellent)Genuine Expedia guest review
"Memorial Day stay"
Tip your room cleaning person on a daily basis othervise they will not do their job the way they should.Genuine Expedia guest review
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