"Big spacious room!!"
I like how the room was set up! Very good with the company that I had over that day.... We wert so squished together!Genuine Expedia guest review
Will never consider this hotel ever again. I've stayed at many hotels in Hawaii and all if them took cash deposits but this one didn't. Then he tells me he doesn't have the room I booked two weeks in advance and there's nothing he can about. Then the lady told us they will upgrade our room the next day since they screwed up our reservations but when […] my mom went down they gave her a hard time about it. Worst hotel experience in Hawaii by far. Read moreGenuine Hotels.com guest review
"close to the downtown and the beach"
okay hotel. close to the downtown and the beaches at a reasonable rate. rooms have a bothering smell of dampness. the rooms need some renovation. at times no one is there at the front desk to help. parking is a nightmare. they have a small parking lot and its always full. they ask to you park at the Courtyard Marriott (OHANA WAIKIKI MALIA) parking […] lot next block but its not guaranteed. also they are more expensive ($30/day) than the hotel's advertised rate of $25/day. Read moreGenuine Expedia guest review
"For family vacation"
I would like to know for how long the air conditioners have not been replaced, elevators not been properly maintained?Genuine Expedia guest review
Oneway streeets in Honolulu are a large pain in my patoot.The area looked a bit run-down. I understood that this is not a 4-star hotel. I think my son was quite disappointed and that was a minus. I was pleased with our suite overall. It was clean, didn't smell bad, a little musty. but that is due to humidity.Robbie at the desk was pure professionalism […] and kindness. I would give a minus to the restaurant. Although the breakfast just right for me, the buffet dinner looked like an Asian thing and was neither appealing in sight or smell. I was the only white person in the place...so we dined elsewhere. I would come back. Read moreGenuine Hotels.com guest review
The hotel is aged but it is going thru a renovation. It was clean and the price was very reasonable. The staff is very friendly and helpful.Genuine Hotels.com guest review
The location to this hotel was pretty good, it's a short walk to the beach. The staff was very nice and friendly, which is always a plus.. But let's get down to the nitty gritty. The place is a DUMP! The room was not clean and the bathroom was gross. None of the rooms have any kind of view.. The only view you have is of other buildings. The balcony […] was also really dirty, it had an air conditioner that was leaking water and the staff put a bucket under the air conditioner. The bucket was over flowing when we checked in and no one bothered to empy it out, so we had gross water leaking on our balcony.. Therefore we didn't use it at all. The room came with a few kitchen appliances but judging by the cleanliness of the rest of the room we pretty much opted out of using any of the kitchenware. Overall, I wouldn't stay here again.. But if you're looking for a cheap room in waikiki that you won't spend much time in then this is it. Read moreGenuine Hotels.com guest review
"Not what we were expecting"
Had to sleep with the lights on or some friends would visit. My wife left one smashed on the wall as a souvenir for her sleeplesss night. Hotel was run down, back in the day probably met the 2.5 star rating, the staff are quick to tell you the renovations are coming.Genuine Hotels.com guest review
Hotel is dirty, especially the bathroom..and the room stinks..Genuine Expedia guest review
No parking available, no alternatve. Wifi in room did not work. Place sucked. I would not stay there againGenuine Hotels.com guest review
"No on property parking"
No on property parking, have to go around the block, park at public parking-expensive and lug baggage down the street to hotel- Got a parking ticket for $70 since I did not return in time to update parking.Genuine Expedia guest review
My stay was nice and comfortable. It was good to have a microwave and refrigerator in room. The hotel is in a good location. I found the front desk receptionist named Michael very friendly, helpful, and pleasant and easy to talk to.Genuine Hotels.com guest review
"1960's property not updated since then"
Window air conditioning was so loud we had to un plug it. couch was unusable. Wifi was hard to get on and kept cutting out despite having to pay for it. carpets ole, worn and dirty, didn't want to walk barefoot on them. Definitely not worth the money paid to stay there.Genuine Expedia guest review
"Combo of homey and vacation feel"
We enjoyed our stay here. We didn't try the cafeteria so can't rate it but I am sure that was a convenience for families and groups staying here. We are likely to choose Hokele Suites again on a return visit. Mahalo!Genuine Expedia guest review
Horrible. Took almost an hour just to check in. Rooms are in bad shape, toilet scared us the first time we used it, because it would slam into the wall when you got off it. I was surprised it was in working condition. One of the reason i booked this place was because of the free grocery delivery service. Well the hotel staff wasn't completely sure on […] the process or who it was suppose to be thru, so we had to spend 1/2 our day finding a grocery store and going to by our own food. Very disappointing that i didn't get to use this service. No free wifi, not that i needed it, but it would have been nice to have. There is no parking there. You have to go 2 blocks over to another garage, which is a very tight squeeze. We had an suv and we were not able to go past the 1st floor in that ramp because the ceiling was too low. Read moreGenuine Expedia guest review
"A Honest Review"
We stayed in room 240; most uncomfortable beds I have ever slept in. Antiquated, dungeon-like room atmosphere. No central AC, and the single window mount units were very noisy and rattled the paper thin walls like a cheap subwoofer in a convertible. The bathroom sink is about12" long, 10" deep and only 6" wide. Shaving and hand washing was difficult […] and the knobs did not turn like traditional on/off knobs. Toilet felt like it was going to suckthe room in with it when flushed, you could literally hear it in the lobby. Kitchenette was small and cramped,we were afraid to even try using the stove, and the kitchette was the draw for us on why we stayed here. They will charge you for parking ($25 a day) and their parking is more cramped and difficult to move in. Plus, their dumpsters are in the parking garage and stunk up every vehicle there. Only about 10 parking spots so if you don't get one, its a half mile walk from their suggested parking spots and they charge $35 a night. Knowing what I know now, I would have paid the extra $40 a night to stay at a better place. Nofree wifi in the rooms either. The only positive aspect is that IHOP is about 75 yards away. The in-house Asian buffet was horrible (and I know my Asian food). DEFINITELY NOT WORTH IT AND WILL NOT STAY AGAIN! Read moreGenuine Expedia guest review
"Wouldn't Stay Again"
The bed was extremely uncomfortable. Stayed 6 nights, had back pain the whole stay, went away after 1 night at another hotel with really comfy bed. Killed a small cockroach in the bathroom. Staff very friendly. House keeping always showed up at 5p or 7p, when we would return from being out and didn't want to be disturbed. Versus the customary 10 am, […] They ended up not cleaning our room 3 of the days. The elevator requires an access card which does not work 70% of the time. Had to have the room key re-programed 3x. Tons of guests experienced same frustration. Again staff was friendly, but the place was old and worn, equivalent to a cheap worn down Best Western for x4 the price. Read moreGenuine Hotels.com guest review
"You Get What You Pay For"
Even though I requested two beds for two adults/two children when I booked online, they gave me one. After complaining to the front desk, they gave me a room with two beds in one and a third bed in another (much appreciated). The curtains in the room were very dirty and so were the filters on the window AC units. Great price for the area. Charged way […] too much for WiFi and parking. The parking was ridiculous, extremely small parking spots, people blocked me in multiple times and you have to back out uphill to exit the parking garage, very dangerous due to oncoming street and foot traffic . My departure was delayed one day and when I tried to reserve the room for another day at the same rate, I was told I had to book online through Hotels.com, check out at 12 and check-in at 3 and I would only get one bed, RIDICULOUS. So I checked-in early to the Hale Koa 4.3 star hotel and we a great last night in Hawaii. If you are willing to risk it, stay in this 1-2 star hotel, otherwise, pay a little more for a beachside suite. Read moreGenuine Hotels.com guest review
"Wouldn't want to stay here again"
The staff was great and friendly and the fridge in the room is a nice touch. Having said that...The coffee maker had mold in it. I could feel every spring in the bed. NEEDS RENOVATION. The walls are paper thin. I'm pretty sure someone was smoking in another room and I could smell it coming out the vents. You're also forced to smell what your neighbors […] are cooking. The whole use your key card to use the elevator idea is a joke. The card reader was always busted on 1/2 the elevators. There is little to no wifi on the 8th floor so don't bother paying the $6.95 daily fee. I had 1 bar of wifi when I sat in one corner, but it'd go away as soon as I moved. The room had a portable A/C unit which was loud. I'm all about relaxation and leisure. I couldn't get either here. I paid $122 a night and it was worth $40. So if you're looking for a place to pass out after a long day/night of drinking, this might be the place. Other than that, I suggest forking out the extra money for some place else. Read moreGenuine Expedia guest review
"Just fine especially on the cheap."
Those that have rated this site low must be use to higher standards than I. The hotel was better than we thought compared to the many poor reviews, so we were pleasanyly surprised. My wife, daughter stayed four nights here. Close to bus stops, beach, restaurants and many activities. Great value for being in Hawaii. We will definitely stay again if the […] rates stay low. Read moreGenuine Expedia guest review
"Great spot in Waikiki"
Great service from all involved.Genuine Hotels.com guest review
"dont try this hotel if you do not want to pay 100$"
I have to pay 25$ for parking each day in the hotel, either you live in the hotel in the evening or not. I live there 4 night so I have to pay 100$ for parking.The food in in the Hotel is terrible. I try it for the first day in there, that is the last time I try it. Horrible. It is not food for human.Genuine Hotels.com guest review
not very good, but enough comfort to stay recommendGenuine Expedia guest review
"Perfect for families on budget"
Overall pleasant experience, room was comfortable and perfect for family size, kitchen was sufficient, pool was great. Last but not least, the friendly hotel staff was just awesome.Genuine Expedia guest review
Within one mile of all major hotels in WaikikiGenuine Hotels.com guest review
"Great location...all staff friendly and helpful."
Rooms old and tired...but since we were just looking for the best rate, we were perfectly satisfied. It was safe and in a wonderful location. It had a little kitchenette and balcony..which is what we wanted. The staff was lovely on all shifts. Our group travels frequently together...a hotel room for us is just a place to shower and sleep. The Hokele […] fits that bill. Read moreGenuine Hotels.com guest review
Great location. Good room rate. Rooms could use a major overhaul.Genuine Hotels.com guest review
"In disparate need of remodel"
The folks that work there were all very friendly and helpful. But the hotel is worn down and desperately needs to be upgraded. Good location, can walk to shopping or hop on trolley within half block.Genuine Hotels.com guest review
"Great location but never assume!"
The location was fantastic. We booked a studio with 2 queen beds. Once we got there our room was not ready. After waiting 30 minutes, we were assigned a room. The room had 1 queen bed. When I went down to inquire upon why we didn't have 2 queen beds, I was told that we only requested it and it isn't guaranteed but based on availability. I always book […] hotels online and I have NEVER heard such a thing! They upgraded us to a different room and charged us an extra $20. The charge was reversed after my complaining. Beware that what you book isn't guaranteed. Hotel is old and has very uncomfortable beds. Read moreGenuine Hotels.com guest review
"Good for the $$$$"
Nice staff great location fun pool lots of things to do just minutes away. Myself and 14 year old son had great time on our visit. Staff went out of there way to take care of us. Son had great time at pool with other Kids and families thanks would stay again great for the priceGenuine Expedia guest review
large room, comfortable, OLD,, clean comfy bedGenuine Hotels.com guest review
"Excellent customer service"
We got what we pay for, inexpensive accommodations, but with a customer service that was superb! Hotel people were so nice and helpful that made up for the old room and hard beds.Genuine Expedia guest review
"Great Manager- horrible parking"
The manager at the hotel was especially accommodating. He allowed us to check in early, and resolved several issues that we had very graciously. We booked the hotel reservation online, and then called to confirm and whomever we spoke with promised we could have all our rooms on the same floor (there were 6 rooms in our party). When we arrived we were […] all on different floors. The manager shifted things around so that he could accommodate us even if it meant upgrading some of our rooms. There was also a misunderstanding with parking and the manager did what he could to accommodate us. The parking situation is horrible! There are only 23 spots for over 100 rooms. There is absolutely no street parking available unless you park your car between 3 and 4p and don't leave for the rest of the evening. The hotel directs over flow parking to a parking structure that is a good 1/2 mile away and it is still $25 to park there. If we stay there again, we later found another parking structure that is just a little further away but is only $10/night. The rooms are decent and I love that there is a stove, oven, microwave and small fridge/freezer. Read moreGenuine Expedia guest review
"Ongoing all night construction"
Construction noise outside the aging hotel made sleep nearly impossible. Guest parking was full and I had to walk several blocks to another hotel to park my car. On my third and last night I was moved to a room on the 10th floor where the noise wasn't as bad. Why would you even rent rooms adjacent to night time construction?Genuine Expedia guest review
"ok for the price"
the room was good enough for us, used the kitchenette to cook our breakfasts. I didn't care too much for the parking, it costs $25.00 and to get in one way & to reverse out the same way was quite difficult to squeeze out of an L shape garage with no more than 1 foot away from hitting a pillar or hitting another car. we parked at the overflow at another […] hotel 1 block away for the same price & lot of room to maneuver. The staff were very courteous. When we came out to front of hotel early (8:00am) it was VERY crowded with tourists waiting for their bus, a little inconvient getting around them to get to the underground garage. Would I stay there again? I think I would pay a little more to get a better place to stay at. Read moreGenuine Expedia guest review
"Oldie but Goodie"
The hotel itself is old and in need of renovation which I was told is happening soon. Everyone we came in contact there was friendly and helpful which made up for the lack of upgrades. The location is excellent and we enjoyed our stay.Genuine Expedia guest review
Upgraded for $15 to a brand new room. Very nice suite w full kitchen, bath, & closets. Parking however is $25 a night. ;(Genuine Expedia guest review
The people that run this place were fantastic! From the greeting at the door to the final goodbye every one was friendly and extremely helpful. The pool and entrance area is clean and beautiful! The sheets and towels as white as can be, and security is top knotch, but get past that & this place is an old, run down building in need of some serious renovation! […] Many years of use and neglect leave wore out carpeting, rusted out sinks, moldy grout and extremely old appliances that don't work. Read moreGenuine Hotels.com guest review
"Great bargain just off Waikiki"
I was pleased with my chance encounter of finding this hotel. It is old and showing sifpgns of age, but I didn't go to Waikiki to stay in a room and watch TV. Everything I wanted or needed was in walking distance or a short ride on Honolulu's fantastic bus system.Genuine Expedia guest review
It was a good and cheapest hotel in Hawaii I'll come back againGenuine Expedia guest review
"Ok for the price you pay.."
Staff was very nice and helpful. Charge for parking, and there were no spaces available. Hotel is old and very rundown. But for the area just a place to sleep it was the most affordable.Genuine Expedia guest review
Just a small problem with the card keys not working on the first try, it would have been nicer to have free WiFiGenuine Hotels.com guest review
"A taxi fraud"
Everything was okay about this hotel except for one thing. After checking out, I and my friend were waiting for the speedi shuttle to the airport. We already bought the tickets. A guy at the front desk suddenly asked me the departure time of the flight, then started to explain that we would never make it because of the traffic jam. He write a time […] table on a paper and told me it would take two hrs, then offered me to call a taxi. He also told me that we could refund the speedi shuttle tickets in Japan. But they were all lies. We chose to take speedi shuttle and it took only 40 minutes. I was almost cheated and going to pay extra taxi fee. I don't want it happen to other travellers again, so I write here. Let me mention that other staffs and hotel were great and cheap, so if "he" stops doing this, I'd like to come back again. Read moreGenuine Hotels.com guest review
"Necessities and location for the budget minded."
This hotel is strictly for the budget minded. The three pro's that come to mind are that the kitchenette was used almost everyday instead of eating out, location is great for price, and staff was helpful when it came to asking where something was located. Now onto the con list. The first thing I saw looking into the room was that there was the lining […] to a woman's bathing suit on the bathroom door. We did not remove it and tested the cleanliness of the maids by seeing if they would remove it which they never did. Several times the maids came and the beds were not made right. I found pillows tucked into the foot of my bed which was strange. Majority of the time the didn't restock towels but hung up our already used ones. I found this to be a problem because the humidity in Hawaii settling in a used towel bunched up for hours on the floor to be hung up again was non-hygenic and unsanitary. If your planning to use the pull out bed, ask for extra blankets or something because it feels like you're just laying on the steel frame. Also the shower we had was very small and there was mold on the shower ceiling. We did research this hotel prior and kinda knew what we were getting into because we were budgeting, however time should have been taken to insure the rooms were properly cleaned. Read moreGenuine Hotels.com guest review
"Just My Style"
This is a great place to stay if you like unpretentious, well located, reasonably priced accommodations. Staff was superlative--helpful and welcoming. A big shout out to Miko, Gabe, and Jamar--and everyone else--didn't catch their names. Aloha Spirit is alive and well at the Hokele Suites. A major renovation is scheduled; I hope they leave the kitchenettes […] (like to cook and saved considerable money) and the hotel remains affordable. If so, I'll definitely return! Read moreGenuine Expedia guest review
"Nice place, plenty clubs close by"
It's a nice location.I've experience a good customer service.Genuine Expedia guest review
"Not the Waldorf-Astoria, but much cheaper"
If you want the very newest and best, this is probably not the hotel for you. If you are looking for a clean, friendly facility in a convenient location at a great price, then you will enjoy Hokele Suites. We enjoyed our time there and would happily return. The staff repeatedly went the extra mile for their guests. Additionally, there are plans to begin […] an extensive renovation in the coming months to modernize the facility. Read moreGenuine Hotels.com guest review
Rooms were in poor condition. Plus our balcony room door lock was broken and could not be locked which made it unsafe. We checked out immediately!!!!Genuine Hotels.com guest review
"Paying extra money"
The hotel needs to have better communication with the various sites that are advertising their hotel. I reserved the room and requested for a 1 br suite with queen bed n sofa bed. When I checked in didn't get itGenuine Expedia guest review
"Cheap hotel, nice staff, needs a renovation"
You get what you pay for. I was looking for a room with a kitchen so that our family could make some meals during our vacation. The kitchenette was very small, the refrigerator even smaller. It was not all bad though, the staff were very friendly and helpful. There was an issue with the room key card not always working on the elevator or to open the […] room door. The whole place could use a face lift. Especially the living room furniture which was not very comfortable to sit on. Read moreGenuine Expedia guest review
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