All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here445 Seaside Avenue, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 300 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    3.8
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5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was my 3rd time staying here it was down the street from my job i was doing. The view from my upgraded penthouse room was great
Genuine Hotels.com guest review
3 night business trip Mar 31, 2015
Marshall
US
4.0 / 5Excellent
"Affordable and enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed the stay because for an affordable rate the room was very clean, pretty decor, friendly staff so a total surprise for a hotel on this price range. The pool and jacuzzi area were also great, not crowded at all, I just wish they had more towels. :-)
Genuine Hotels.com guest review
2 night family trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
"Great location! Walking distance to everything!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location, great views from the upper floors! Decent grocery 6 blocks away, starbucks and McDonald's very close. Beach about 5 blocks away and canal fitness trail across the street.
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2015
james
US
4.0 / 5Excellent
"Overall, good experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel location was great, in the heart of Waikiki so it was close to everything (beach, shops, food). The room itself was kind of small and tight but clean. WiFi was spotty during our stay.
Genuine Hotels.com guest review
3 night family trip Feb 18, 2015
A Traveler
US
5.0 / 5Outstanding
"JUST right for our vacation!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
first, this "hotel" is for short stay and long term residents, so it's part hotel part apartments basically... that said, it felt every bit hotel during our stay... the service was excellent, very friendly staff and quite accommodating... there is a fairly large dry sauna on site, a nice large hot tub and an outdoor pool that was a bit on the chilly side -- the ocean was warmer... there is a surprisingly well stocked convenience store on the sixth floor that came in very handy, and the prices were in line with other local quick marts... the hotel is the tallest in Waikiki at 44 floors, our room was on the 37th floor and had a gorgeous view... the beds were quite comfortable, our kitchenette was well appointed and the lanai was enjoyable... the beach is a short three blocks stroll from the hotel, and you're right in the heart of tourist central -- for better or for worse lol... I liked the convenience, being in the thick of things... stores, restaurants, activities, The Bus and the beach all within reach... spacious open-air lobby includes a visitor services desk for planning recreation, and the front counter attendant will also help coordinate shuttles or cabs... I thoroughly loved our stay and will look to stay here again on return visits...
Genuine Hotels.com guest review
4 night family trip Jan 25, 2015
eric
US
5.0 / 5Outstanding
"Superior service and views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Phenomenal customer service!!! They surprised me with a Happy Birthday card and chocolates and a room with an incredible view! I highly recommend and you can't beat location!
Genuine Hotels.com guest review
2 night trip Jan 21, 2015
Brent
US
5.0 / 5Outstanding
"Great location, everything in Waikiki is nearby."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a really enjoyable stay here and will certainly come back again. Great staff, very helpful and friendly.
Genuine Expedia guest review
Other trip Jan 18, 2015
Chris
US
5.0 / 5Outstanding
"good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
this time i had an old room not renovated yet but had all the amenities, same nice Lanai, will book it again for sure
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Firouz
US
5.0 / 5Outstanding
"Nice and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i have been coming here for a few years never been disapoin
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
You are paying for the location and view, which are very nice.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very cleaned nice rooms. Nicely remodeled. The staff was very nice. Second time and just love it even more
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"so-so"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
i stayed on the 26th floor and had a junior suite. i loved my room, it was comfortable and really big. it was such a nice view although i didnt get to see any fireworks. some things i have to complain about is the shower size because it was too small and the curtains were ripped also the sliding door wouldnt close and the aircon was leaking. it was a danger hazard. the water was leaking onto the balcony that you could just slip and fall off. but i loved it there.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
A Traveler
US
3.0 / 5Good
"ridiculous!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
There is a 15 dollar charge for WiFi, and the pool that closes at 9 pm! There is no choice to not pay it even if you do not use it. Then on top of that there is a 25 dollar a day fee for the parking garage. That's right pay for the parking at the hotel you are paying to stay. Ridiculous! I could have add 40 dollars to another hotel and gotten much better hotel.
Genuine Hotels.com guest review
1 night romance trip Dec 4, 2014
Jared
US
4.0 / 5Excellent
"My Stay November 2014"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was nice hotel, however, asking the guest to pay for parking in the garage is not thinking about the stress it may cause while being on vacation.
Genuine Expedia guest review
Other trip Nov 25, 2014
Elle
US
4.0 / 5Excellent
"Waikiki Hideaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed our stay but the air conditioning is too loud . It sounds like a bus is in the room
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
A Traveler
US
1.0 / 5Poor
"Absolutely disgusted and disappointed"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel was absolutely not worth the rate charged!! It's an old hotel, not very aesthetically pleasing inside at all, had a bad odor, and the security guard was completely rude in assisting where to check in. I was charged almost $200 for 1 night only to arrive and find there was an additional $25/night resort fee and $30/night parking fee. Once inside the room, the mirror was rusted so bad you could barely see your face, I looked in a cabinet to see what was in it and the shelf collapsed, they informed me on arrival that roof "allowance" was only permitted on Tuesdays (which was the only reason I even booked this hotel). I would never stay here again!!
Genuine Hotels.com guest review
1 night trip with friends Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfy, convenient, sweet!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
P.J. was very warm and welcoming when we checked in. The room was very clean and comfortable. It was a studio room with stove top, microwave, fridge, and kitchen sink. There were pans and dishes to use too.
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2014
Yu-Ting
US
3.0 / 5Good
"Not bad but didn't realize people live there"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The locale is not bad with being close to the downtown and easy to walk to Waikiki. One thing I didn't realize when booking the place is that the apartments are rented for more of a permanent status rather than just temporarily for visitors which is okay, just didn't realize. All the amentities are good and the parking rate isn't bad.
Genuine Expedia guest review
Other trip Nov 20, 2014
aloha traveler
US
5.0 / 5Outstanding
"So far the Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was awesome! Rooms were immaculate! I recommend this hotel to all who visit Hawaii!
Genuine Hotels.com guest review
4 night family trip Oct 26, 2014
Cassandra
US
1.0 / 5Poor
"Total misrepresentation"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This was the most "un-Hotel" hotel I have ever stayed at. No amenities, no lobby help, parking was strange as well. Most of the building taken up with small apartments and maybe time shares. No real staff to help. Parking was weird too. You go up into the parking garage which was the first few floors of the building then you have to take an elevator (that was difficult to find) DOWN to the lobby. THEN you can take your elevator back up to your room. The air conditioning was a little wall unit that ran all night. I've seen bigger bathrooms in cruise ships! Oh, the TV and cable were brand new. Late at night we had to put a towel by the door as we could smell cooking onions somewhere.
Genuine Expedia guest review
Other trip Nov 2, 2014
Mike
US
3.0 / 5Good
"AC Issues"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We have stayed at this hotel before. The first time we booked a 1 bedroom suite and had to have our room changed because the front room had no ac. The bedroom had an ac unit and the staff at the hotel lent us their fans, but my son was sleeping on the pullout and it remained 80 degrees in the front room. The second night they moved us to a unit that had ac in the bedroom and living room. Knowing this we booked a studio for this return trip. We knew we'd be spending time in the room working and wanted to ensure our comfort. When we arrived we were notified upon check in we were upgraded to a one bedroom. The first questions we asked almost simultaneously was, "Is there ac in the living room of the new unit?" We were told no. We told them we appreciate the thought for the upgrade but are not interested in upgrading the room. They were apparently booked and had no other rooms to move us to. We were stuck in a dreadfully hot room. We moved the chairs from the dining room into the bedroom to work at the dresser as a desk. Again the staff was fantastic and really tried to help but their hands were tied. They let us borrow two fans and the front room still remained too hot to sit in and work. I requested a call from the manager and never received a call. The staff did comp our parking which was little help compared to what we paid.
Genuine Hotels.com guest review
3 night business trip Oct 23, 2014
Kristina
US
3.0 / 5Good
"New Kama'ainacation Go-To"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I often have to stay a night or two in Honolulu, and usually opt for one of the utilitarian low-priced options in Waikiki. This hotel was not much more than some of those, and included a clean, comfortable updated room with a gorgeous view of Diamondhead and Waikiki. Front desk agent was very nice, and parking prices are the same as any hotel in the area.
Genuine Expedia guest review
Other trip Oct 18, 2014
jessica
US
4.0 / 5Excellent
"Great place 2 stay in Waikiki & not break the bank"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a comfortable, clean, and safe place to stay in expensive Waikiki. It wasn't cheap but the room did hold 4 adults and the location was great! The pool area and amenities were very nice and the room itself was very clean, had comfortable beds, and a nice balcony. Please realize though that the way the hotel faces on the block - it does NOT have hotel rooms that face the ocean or mountains. But for one night while on Oahu visiting our children, it was great!
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
M. B. Royal
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location like the huge pool and hot tub. Room was very clean & roomy. It had a kitchen but the only sink was in the bathroom.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
This room was close to the sights, it was easy to walk to everything. The room was very small and hard to maneuver around each other with 4 people in the room. The room was clean and everyone was very friendly and helpful.
Genuine Hotels.com guest review
5 night trip Aug 21, 2014
Marie
US
3.0 / 5Good
"Budget friendly"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
PJ at the front was very nice and welcoming. Our room was really nice. Looked like the picture and I enjoyed it. BUT there was more bad then good. It says blacked out curtains but they were not. It looked like curtains from Sears or even Wal-Mart. The bathroom shower head was so short. I'm only 5'5" and it barely was above me, BUT my boyfriend who is 6'5" had a hard time showering. The hallways looked scary so we were very surprised that the room looked ten times better. We didn't really stay in the room, so it was worth the price we paid but not for those looking to spend all their time in their room.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
A Traveler
US
4.0 / 5Excellent
"Not bad..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location of the motel is a short walk to the shopping district in Waikiki as well as less than 10 minute walk to the beach. We required a King bed with a small bed for our son and these combination rooms are hard to find. The bathroom is a bit tiny but present no problems. (The bathroom sink doubles as the kitchen sink.) The motel has a travel / concierge in the lobby during normal business hours to help you book sightseeing adventures. The Aqua Skyline offer beach towels for loan so you need not bring your own. Parking within the building (for a fee) presented no problems although a full sized Suburban type vehicle might be a bit cramped . As far as cons... our only real complaints were with the A/C and beds. Like another reviewer, our A/C unit was a bit on the noisy side but it did keep the room reasonably cool. Our beds were VERY firm to say the least. Although I'm not a big fan of tall buildings (over 6 stories) I would probably stay here again.
Genuine Hotels.com guest review
4 night trip Aug 12, 2014
David`
US
4.0 / 5Excellent
"Great, convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is situated on seaside avenue which is really convenient. If you keep walking south (towards Waikiki), it's where all the action is. The beach was a nice 10 minute walk. It's also located near many other busy avenues with tonnes of shops and cute little restaurants. The staff were friendly; the hotel room itself was very clean and nicely renovated and new. I believe they are all equipped with a kitchenette so that helped us out a lot. We were able to cook breakfast all week instead of going out to eat. Our only downside was that we were located right beside the trash chute (we could have request to move but didn't want to go through the hassel and the rooms were all fully booked) and the smell of rubbish would occasionally be known. Other than that, the room was fantastic. We were facing the east side, so we could see the mountains and the Ala Wai canal and part of the Diamond Head Crater. The hotel hallways are in need of a face lift; parts of the hotel are pretty dated. Great that the rooms were renovated first. As a heads up for those of you who will be renting cars while in O'ahu - parking is NOT free. They charged us $25 a day for the first five days until the last two days, they upped the price to $30 a day for hotel guests. They had a coupon for hotel guests for the full 7 days for a reduced rate of $25 a day. So beware - parking is not cheap! Other than that, I would recommend this hotel if you are looking for a relatively decent and cheap place to stay.
Genuine Expedia guest review
Other trip Aug 11, 2014
Mona
US
4.0 / 5Excellent
"Wonderful Vacatıon wıth the kıds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed two weeks in this hotel with our 2 children. The kitchenette in our room was a real convenience. The location and the views from the hotel were awesome. Distance from the beach was only two blocks and we didn't rent a car since everything was so close by to our hotel. Would recommend this hotel to families.
Genuine Hotels.com guest review
14 night family trip Jul 9, 2014
Elsa
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great and good that there was a kitchen to cook in the room
Genuine Hotels.com guest review
1 night business trip Jun 21, 2014
Blake
US
3.0 / 5Good
"Moderately Good Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Aqua Skyline queen size beds were good and an important feature for us - much better than twin beds. Hotel kitchen equipment, cooking utensils, and dishes, and bathroom facilities were okay and generally clean. Air conditioner, though not quiet, worked well. Our room did not have a separate table to dine, except on the patio. View from the 28th floor was very good.
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
US
5.0 / 5Outstanding
"It was a nice hotel close to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was just a described and looked just as shown in the images when booked. This hotel is close to shops and a short walk to Waikiki Beach. My belongings were safe since you can only enter the hote with scanning your room key. My favorite part is that you're not too close to everyone so you can definitely enjoy your night sleep.
Genuine Expedia guest review
Other trip Apr 29, 2014
Nanci
US
4.0 / 5Excellent
"Not far from beach, clean, comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was comfortable and no resort fees was a plus.
Genuine Expedia guest review
Other trip Apr 26, 2014
R
US
4.0 / 5Excellent
"close to the beach, close to stores"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
me and my friends like very much, but I think you over chart me, because I read internet at your hotel, one extra guess only 30.00 a day . one week only 210.00, You chart me 350.00 a week, 140.00 a room over chart 4 rooms 560.00. I told you we are 70 and over. we have fix income. So please can you refunds 560.00 dollars you over chart us. Thank you very much. Beside that everything very good I will tell all my friends, your hotel and Mahalo Adventuretours they are very heplful, very nice. We have wonderful time. We will save money to come back see you all. Nancy
Genuine Expedia guest review
Other trip Apr 14, 2014
Nancy
US
5.0 / 5Outstanding
"Best hotel I've had in Hawaii"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
For those that don't spend a fortune ($100-$150 a night) this is the best room I've had in two months of hotel rentals in Hawaii. There's a bathtub. Wifi was free (despite what the website says), the bed was excellent, the room was modern, there was no noise from neighbours. It felt like a good hotel with clean and modern rooms and decor. Out of the ten or so hotels I've tried this has been by far the best without spending more.
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very close to all must see sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location of hotel was really great. Quality of service,hotel amenities, and most of all the cleanliness of hotel rooms and lobby area. Will stay there again! :-)
Genuine Hotels.com guest review
1 night trip Mar 20, 2014
Paul
US
3.0 / 5Good
"Good hotel, close to the main attractions"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Decent hotel in Waikiki area, the beach was about a 10 minute walk. It was close to the main market place area. Lots of dining options near by the hotel. The hotel itself has a Cafe in the lobby. A little pricy but it was good. The front desk rep Peter was a great help with everything. He gave us a couple free meal vouchers for the cafe and made sure our stay was pleasant. I had requested a King bed and top floor, but we had to compromise for double bed because they didn't have any King beds available. Hotel had 42 floors and our room was on 22nd floor. I booked the hotel in the month of January and it was pricy but when I checked again this month (March) the hotel was about $80 cheaper per night than what we paid.
Genuine Expedia guest review
Other trip Mar 22, 2014
beenish
US
2.0 / 5Fair
"OK room, poor service, mixed with condos"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The room was OK however this "hotel" is more of a condo, time-share. Hotel services are an afterthought. Restaurant was poor. Gym was OK. Hotel staff gave us wrong room and needed to change rooms mid-stay. Very inconvenient. I won't stay here again.
Genuine Hotels.com guest review
5 night business trip Feb 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Newly renovated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We were there with 2 small children. Nice and clean room, silent a/c, seperat bedroom. Would go again :)
Genuine Hotels.com guest review
3 night trip Jan 12, 2014
Linn
US
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed every moment of my stay. I'm really glad I selected this hotel. It was nicely upgraded and the hotel was cleaned daily. I wish I could have stayed longer. I do plan for another trip to Waikiki and will probably select this hotel again if it is available!
Genuine Hotels.com guest review
5 night trip Jan 1, 2014
Jays
US
4.0 / 5Excellent
"Best without an auto"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not advertised in the rate you pay are two details of a separate and expensive parking rate, and the fact that the garage and security do not coordinate with the hotel despite being part of the hotel. This is not just confusing, but becomes inconvenient and ridiculous when you try taking an elevator to get from the garage to the lobby in order to transfer to an ascending one to your room, but the parking elevator has been shut down and no notice is posted, leaving you to stand there waiting for an elevator that's not coming. How much should you like that? Other than that, it's a room on the quiet side of Waikiki.
Genuine Hotels.com guest review
5 night trip Dec 8, 2013
Exeditor2003
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice room and confort. Good value for price
Genuine Hotels.com guest review
6 night trip Nov 6, 2013
John
US
4.0 / 5Excellent
"5 Star Hotel at 3 star price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel room and view from the Lanai was amazing. I had to rate the inside condition a 2 only because they are in the process of remodeling many of the floors, and I happened to get put on one of those floors. The hallways were being painted so there was a very strong smell of paint and there were cleaning supplies left in the hallways, but when I opened the door to the room all that went away. The room was the nicest room I've ever stayed in and the view from the Lanai (34th floor) was incredible. Plus it was huge and had over 400sq feet for my single king bed room with kitchenette, plus another 125 sq feet on balcony/lanai. The bathroom was super clean, and it was just overall a great room for the price. I'm sure when all the construction and painting is done it may become a 4-5 star hotel and the price might go up. I'm hoping not as I would stay here again and again.
Genuine Expedia guest review
Other trip Oct 31, 2013
marcus_206
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just need better mattress ob beds. Very impressed with friendliness of staff.
Genuine Hotels.com guest review
4 night business trip Sep 29, 2013
Destini
US
5.0 / 5Outstanding
"Great vacay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Just stayed at this hotel for 8 nights and everything was great except one thing, the hotel is half hotel and the other half is condo/apt. so that was a bit weird but I guess okay but that's not a problem. My only problem was that a next door neighbor apparently smokes in the hallway and the smell would come in, I quickly learned to put a towel right under the door to prevent the smoke from coming in. If you smoke then I guess that wouldn't be a problem but since my husband and I don't smoke, it was a bit of a bother but other then that everything was great... 3 blocks from the beach and very close to all the stores... Overall we had a great trip and what I can't stop gushing about is that everyone is so friendly... The staff and even the people that live in the island!! We just had a great vacation :) aloha!
Genuine Expedia guest review
Other trip Oct 3, 2013
Melissa B.
US
4.0 / 5Excellent
"Last night 2nd hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Mine & a friends last night in Waikiki, but 2nd hotel. This was a 1st option hotel, due to Honolulu being weirdly crowded for after summer. My friend mentioned that the rooms in the tower were extremly high & with the glass railings on the lanais were scary. We needed an additional hotel, due to us staying an additional night. I booked it with NO problems through hotels.com. The price wasn't too bad, but for a last-minute booking split in two was fine, approx ($70/person split). We checked in, calling ahead to see if we could drop off our bags due to late check-in. Our room was surprisingly READY! The front lobby is open to the elements & a bit out-dated. It's also a residence, so that made me a bit more comfortable..check-in was a breeze & the front desk staff were really nice. Our premium studio was on the 15th floor, overlooking their gorgeous pool. The elevators are quick & speedy. The halls to the rooms were a lil' outdated, but with new carpet. Our room was SUPER CUTE!! Newly renovated & what I was picturing for the whole stay in HA. Came with a little kitchenette, like a little time share. Short-lived, but would stay again!
Genuine Hotels.com guest review
1 night trip Sep 26, 2013
J.C.
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we was happy with most of the things, but those rooms we stayed offering no WIFI :(. Location is very convenience.
Genuine Hotels.com guest review
7 night trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great but water on lanai from AC not good
Genuine Hotels.com guest review
4 night trip Sep 6, 2013
nate
US
2.0 / 5Fair
"hotel is in process of renovation"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
found cockroach (small) in bathroom upon arrival, shady location, construction staff on last day tried to come in before check out and do work. had to ask them to wait until we had checked out. reply from staff was that work would be done shortly, had to insist they wait until we were done with check out. will not book at this hotel again. pictures are deceptive of hotel condition (hallways, outside) but rm was nice as it had been recently renovated
Genuine Hotels.com guest review
2 night trip Aug 19, 2013
toe
US
3.0 / 5Good
"Okay place to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
First stay ever, front desk not clearly marked. Elevators a bit confusing in the beginning. Hallways smelled funny like cigarettes and old socks. Rooms are nice but beds are hard. Cute little kitchenette. Overall, it fulfilled our need for a short stay.
Genuine Expedia guest review
Other trip Aug 23, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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