Casa Islena Inn - Rincon

We were in Rincon for a wedding and loved staying at Casa Islena. Right on the beach with a fantastic tapas restaurant and in walking distance of a couple nice bar/restaurants. The staff was friendly, the rooms clean and spacious. If you are looking for a full service hotel or an upscale beach town with tons to do, Casa Islean and Rincon are probably […] not for you. But, if you are looking for a great place to relax, beautiful surroundings, and a quiet place to vacation head to Rincon and Casa Islena. Read more

Genuine Hotels.com guest review

When my wife, son and I went into our room for the first time, we got the impression that the room hadn't been opened for ages. I don't know if this is true or not, but it was the impression: muggy, stuffy, mildew-smelling and about 10 degrees hotter than it was outside...in Puerto rico...in JULY....very, very HOT! We turned on the battered A/C and […] it simply didn't work. It was blowing warm air into the room. I went down to the desk to mention it and the girl at the counter said they're going to get it checked out the following morning by a technician. Fine...i can live through one sweaty night on my vacation.... the following afternoon, the manager of the hotel told me the guy hadn't come yet, but she went and checked it out and basically told me it was my fault because i put the unit on max cold. She said to leave it on low and it would eventually cool off the room. It didn't. We sweat through the night again. When i asked later in the day, the girl told me that the guy did indeed come and told them the unit needed replacement. I guess the manager didn't want me knowing that. (because i couldn't figure it out on my own, right?) Anyway, the girl told me, helplessly, that there was nothing they could do. My wife was pregnant and uncomfortable, so i persisted a bit and she offered me another room in another parador - NOT in front of the ocean...and one other thing: it only had 1 King-sized bed. Me, my pregnant wife and my son on 1 bed....not gonna work. we wound up staying and sweating for 3 days... I understand that they were unable to fix the A/C during my stay, but a few things about this still bother me. 1- the manager lady's dishonesty. she wouldn't come forward and tell me anything....in fact, the ONLY THING she told through the whole experience was that it wasn't working because i changed the settings...that's unacceptable and utterly absurd. thank god the girl at the desk was more intelligent and honest than this woman. 2- They didn't offer any kind of Read more

Genuine Hotels.com guest review

best hotel

Genuine Expedia guest review

best hotel

Genuine Expedia guest review

Sehr nettes Team, saubere und grosszügige Zimmer. Direkt am Starnd. Sehr schöner, kleiner Pool. Lädt zum entspannen und geniessen ein. Achtung Bar schliesst gegen 22 Uhr. Fussläufig ist eine Bar erreichbar. Um in den Ort zu kommen benötigt man ein Auto oder einen Roller

Genuine Expedia guest review