Melrose Mansion - New Orleans

Very friendly staff. Clean room. Comfortable bed. Close to Bourbon Street!

Genuine Hotels.com guest review

The Melrose was a beautiful place to stay! The staff at the desk, Melissa, was very friendly and so helpful in showing us around and recommending places to visit and to eat. The hotel was situated close to the French quarter but far enough away to be quiet and within easy walking distance for sightseeing. I definitely recommend it and would stay there […] again the next time we are able to visit New Orleans Read more

Genuine Hotels.com guest review

The staff was so welcoming! They happily stored our bags when we arrived early, gave us a map, made recommendations about restaurants, etc. Our room was lovely, complete with jetted tub and large shower. The hotel's location is perfect for anyone who wants to be close to the French Quarter without being in the midst of the party. We were thrilled that […] the Melrose hosted an evening wine & cheese and provided breakfast; Both were nice opportunities to chat with other quests. I felt so relaxed sitting near the pool or on the porch. I would highly recommend this hotel to anyone who appreciates southern architecture and hospitality. Read more

Genuine Hotels.com guest review

Fantastic...unique setup. Staff was great. Rooms were fantastic. Only a couple of blocks to the french quarter. Would definitely recommend

Genuine Hotels.com guest review

Melrose was quite lovely. However, I found it irritating to discover I was being charged an amenities fee at the end of our stay, since we had not used any extra services and it was not expected. It would be better to be more upfront and add it to the room rental instead of at the end and have someone leave with a poor last impression.The breakfast […] could have been improved upon, the pastries were not wonderful and all the available cereals were sweetened. Fresh fruit would be a good addition. The wine and cheese could be available earlier in the evening or late afternoon. Read more

Genuine Hotels.com guest review

The buildings have been around for a LONG time, but they have been kept up and nicely renovated with a crisp, clean European feel. Our room was a suite, complete with dishwasher, stove, fridge, freezer, coffee maker, dishes, and even a washer and dryer. Seriously, I could live there!The hotel staff members are super-sweet, everything is clean, bed was […] extra comfy, breakfast was adequate, wine and cheese in the evenings is a nice touch, and the location is close enough to the action to walk, but not so close that you can't sleep from the street noise. Overall, we had a fantastic time, and we'll be back SOON! Read more

Genuine Hotels.com guest review

Not worth the price for the Master suite, however, I would stay again in a regular room.

Genuine Hotels.com guest review

I had a very good time in New Orleans and would recommend the Melrose Mansion with a caveat about the walk to the main French Quarter.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were in the Prince Edward Suite for Friday and Saturday night of Mardi Gras weekend. Even though I rated the four categories as superb, I gave an overall rating of pleasing due to the high cost. The suite consisted of 3 rooms. A living room opened off the hallway. It had a door to the outside shared patio, 2 comfy chairs, tv and a wet bar sink with […] mini-fridge and expresso maker. The bedroom included a king size bed, nightstand, dresser, bench, TV, and a walk in closet. The bathroom was huge with a glass walled jacuzzi tub, a shelf, pedestal sink, and toilet. The outside patio included stairs down to the pool area but the door only locked from the inside, so you can't come and go by way of these stairs. The patio, covered in wood decking, that I think is the roof over the continental breakfast area (meaning, the patio is solid, not wood decking like you'd see at a house) was always wet from periodic rain showers. So I would suggest the hotel place a squeegee on the patio so guests can brush the water away. We wanted to sit outside and drink coffee in the morning but we didn't want to have to wear shoes or roll up our pants. Parking was the only other issue. On Esplanade it is 15 minute check in or out parking only. After checking in, we foundthe NOPD writing us a ticket. She was rude and didn't want to take our explanation as guests checking in for an answer. But the staff set her straight, and we found a spot on she side street to park our car for the weekend. Read more

Genuine Expedia guest review

I was excited about staying here but disappointed in the service and over-hyped amenities. It started before we even arrived as I had booked one of their Master Suites and specifically needed (due to a health condition) the room with the jacuzzi. You can request for this room but they won't guarantee it?! We did end up with the jacuzzi, but it wouldn't […] even fill up before running out of hot water! We also weren't greeted upon arrival. We arrived around 10 AM due to an early flight, and wanted to drop our luggage off so we could start enjoying the city. You would think we were making an unusual request and it was clear we were in the way. The "upgraded continental breakfast" is coffee, juice, yogurt and pastries. They were all good, but I'm not sure what makes this upgraded? Some hard-boiled eggs and some fruit would be a nice addition. They also don't tell you when breakfast is available or the wine/cheese they serve at night. A card in the room with these details would be a way to improve overall service. Finally, when we checked-out there wasn't even a simple "Thank you for staying with us" or "We hoped you enjoyed your stay." This was not what I had in mind for southern hospitality! Overall, however, we did enjoy ourselves. It's clean, well- designed, and the location was perfect. I just think there could be a few small efforts on the part of the staff to make you feel welcome. I think as long as you don't expect much for service you will enjoy your stay here. Read more

Genuine Expedia guest review

Melrose Mission was a wonderful place to stay, the staff was so friendly and helpful

Genuine Expedia guest review

We got to the Melrose Mansion for our first (and last) trip to NOLA and were impressed. It looked really nice and had a lot of charm. The young man working for the hotel that night was nice and helped us check in. The picture for the Napolean suite online is not what you are guaranteed. Our room was not the picture. However the Napolean suite #5 does […] have a small area to the front that seemed private, at first. We woke up to construction early every morning, the cleaning staff works outside of a room just outside the door, you also get the surprise of your stuff getting wet because the custodial staff sprays the doors with no seal down with a full throttle hose in the mornings. There arent covered walkways- so expect to get wet any time you need to navigate the hotel. There was an option to pay a high fee to park in a very small parking area (might be able to get 2 cars in the lot). We didnt go for that option. We parked just on the corner of Esplanade and Burgandy right outside the hotel, LEGALLY. We came back the next night to discover our car missing. It had been towed and impounded by the city that was hired by a production company, "Remember Sun", to relocate it. The Hotel staff was to notify all tenants to inform us of filming- because filming signs were not up like supposed to be 48hrs in advance. We spent hours trying to figure out where our car was, what was going on, and what to do. Nobody would give us any info or own up to this costly mistake [$175!!!]. Read more

Genuine Expedia guest review

We've been to New Orleans a half dozen times and stayed at different hotels and one BB. Melrose was enjoyable for a few reasons: the staff was extremely friendly and helpful; our large room, the Napolean, was great as it had lots of light and a small, but practical bathroom; the 10/15 minute walk to the heart of the French Quarter was peaceful. The […] continental breakfast wasn't much, but being in New Orleans there were lots and lots of great alternatives. We plan to stay at the Melrose the next time we visit the city. Read more

Genuine Expedia guest review

Since the hotel is located in a Mansion, it give you the feel of being at home versus feeling like you are staying in the average hotel. With that said, if you are looking for the frills of staying in a hotel then this bed and breakfast style place isn't for you. If you do however, like traveling and staying like a local while experience the little […] comforts of home, you will love this place. The hotel is not only beautiful, but very well maintained and clean especially since it was fairly recently renovated. The breakfast (cereal and muffins) and evening reception (wine and cheese) are something left to be desired but I will say everything was fresh and although nothing special tasted good considering. The staff was incredible. Everyone was extremely friendly, nice and accommodating. If you have any questions, just ask they are very willing and eager to help out and ensure you enjoy your stay. Although the mansion is located on the East side of the French Quarter, everything is still within reasonable walking distance and any outside areas are very accessible from the bus stop not too far away. The location allows you to enjoy the tranquility of the neighborhood with easy access to the madness of Bourbon Street and not have to deal with all the chaos at night if you do make it home to sleep. I loved my stay here and I can't wait to go back. Read more

Genuine Hotels.com guest review

If you enjoy visiting cities and staying just out of the tourist trap in a smaller bed and breakfast type hotel this is a great place to stay. I saw the owner of the hotel daily and he always asked how things were. The rooms were stylish and clean. There was fresh coffee every morning. The walk to the heart of the quarter and to frenchman street was […] easy, a mile or less. The bed could have been better but we survived. We don't care for large hotels and can't stand tourist traps to give some context. Read more

Genuine Hotels.com guest review

Great price fir a great room blocks from it all just in time fir Mardi Gras!

Genuine Hotels.com guest review

The hotel had a couple of glitches, hot water ran out the night we were there and we had to call down 3 times to get a blow dryer for my wife. The place is nice and yes we will give it another chance, staff was nice as they could be.

Genuine Hotels.com guest review

Had a great time at Melrose Mansion with my boyfriend. Beautiful and comfortable hotel

Genuine Expedia guest review

Wonderful time, only stayed one night but next time we will try to stay longer. Perfect location and elegant place. Parking worked out well for us (free street parking) but we were not out late and it was a Monday. There is a secured lot for $27.00/day but we were able to find a spot on the street in front of the building and walked everywhere we wanted […] to go. Close to everything. Read more

Genuine Expedia guest review

Absolutely loved this place. Staff was very friendly. Location for us worked out perfectly just a few blocks from Bourbon St will definitely stay here again.

Genuine Hotels.com guest review

Definitely will stay again as soon as possible!! It's a true treasure!

Genuine Hotels.com guest review

Napoleon Suite was super-spacious, charming, with a very very comforable bed and a fun marble shower. I regret not asking to see the fitness facility - a missed opportunity to explore more of the Mansion. The outdoor pool was clean and operational, even in January (tho sadly still too cold to swim). Complimentary wine and cheese was cute, appreciated […] but skippable. I was grateful to be accommodated for an early noon check-in. Street parking was easy to find on Esplanade. Great location: convenient walk to north half of FQ + Marigny and Frenchman St + French Market. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we were very surprised to find that we needed to pay a $150 incidentals deposit. I was told it would be refunded in 3-5 days. The staff were ok. Wine and Cheese hour was very minimal. Breakfast was really nice for something billed as continental. Location is superb..however..there are many hotels/historic inns/bed and breakfasts close that are more […] friendly and don't charge you a deposit. Read more

Genuine Hotels.com guest review

Melrose Mansion was FANTASTIC. The staff is warm, friendly and personable. The mansion is exquisite and the rooms are wonderful with gorgeous details and features. Their location is great -- away from the noise and craziness of the French Quarter but perfectly walkable into the Quarter or other parts of town like Frenchman St for jazz and art. Stay […] here and you won't be disappointed! Read more

Genuine Hotels.com guest review

My wife and I stayed here and really loved the quality and style of the place. We thought the desk service was great and very helpful with restaurant suggestions and tips. Parking is a little bit of a concern since it is a residential area. It is a short walk to the french quarter and Frenchman street but I suggest you know where you're goin and not […] just wander around. We would definitely stay here again Read more

Genuine Hotels.com guest review

Perfect location for a relaxing visit to a wonderful city! The Melrose Mansion is beautiful. The complimentary wine and cheese at 6pm was a lovely bonus. The staff was very friendly and helpful.

Genuine Expedia guest review

Sophisticated decor in beautiful restored New Orleans home. Sitting Room was a little sparse, and breakfast is more a quick morning snack.

Genuine Expedia guest review

Good location within easy walking distance of the Quarter. The rooms have been recently renovated and refurnished with a stark (almost austere) modern look. Don't expect any working counter or desk space. The bathroom was a bit cramped but very nice with new marble fixtures. The biggest challenge was parking, but that would be true in most hotels in […] this area. All parking is on the street. We stayed from Sunday to Wednesday and were able to park within one block most of the time. The area is safe so we never minded the walk. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Beautiful place. Lovely renovation. Great location convenient to everything without being in the middle of the nonsense. The staff and management left a bit to be desired.

Genuine Expedia guest review

The hotel is a great old mansion that is absolutely beautiful. The rooms are amazing with high lofted ceilings and tiled bathrooms. The walls and floors are a little thin and you can hear some footsteps and floor creaking. Otherwise the hotel was fantastic and I gave it 5 stars for overall rating. However, the location could be a little better. It's […] walkable to all the French Quarter sights, but some locations are a little far. If the border of the french quarter is a square, the Melrose Mansion is in the upper right corner. Also, some of the places in the french quarter are a little scary at night. Read more

Genuine Hotels.com guest review

We received a very warm welcome in this charming hotel. The room was huge and well maintained. The complementary wine and cheese happy hour is such a nice treat and they even got up to make us breakfast when we had to leave on 5am.

Genuine Hotels.com guest review

it was ideal, and so charming old New Orleans, and I was happy I stayed instead of the usual Omni Royal Orleans I'm at, and the staff friendly and courteous and the room was so lovely!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was on the money! Jessica & Danielle took great care of us from little to big things and they should be recognized for there service. We would definitely go back there when visiting NOLA again.

Genuine Expedia guest review

found an excellent deal at the last minute. Not in the French Quarter, but across the street. Great staff, room was awesome, clean, and close to everything in the Quarter. Save your money and stay here. Super comfy beds, and all marble bathroom.You can walk everywhere for this place. Two thumbs up!!

Genuine Expedia guest review

The hotel was beautifully designed, with comfortable bedding and a nicely maintained pool and garden area. To a pair of really picky eyes, the room was not as clean as it could have been, but overall it was fine. The thing to love is feeling like you're staying in a gorgeously designed home while you soak up New Orleans culture.

Genuine Hotels.com guest review

I loved this hotel because it wasnt a generic room at the multi room chain. The staff was so friendly and attentive...gave us wonderful reccomendations on the surrounding neighborhood and even some local history. I would definitely reccomend this property for someone looking for some old world southern charm.

Genuine Hotels.com guest review

The hotel staff were friendly and helpful, the room was pleasant, the neighborhood not too touristy yet close to great venues & restaurants. The only thing annoying is that as in any large house turned hotel, you can hear people move about at all hours, especially the wee hours of the morning when you would rather not be woken.

Genuine Hotels.com guest review

Historic Mansion, fully renovated. Great place to stay on the edge of the French quarter. Great pool, amazing bathrooms. Will be back.

Genuine Hotels.com guest review

Minus the construction outside the hotel, this place was amazing. It's walking distance to the French Market. The concierge was very helpful, suggested places and streets to explore and also where not to go! Visiting New Orleans for the 1st time, this place allowed us to stay in a more historic hotel compared to on Canal with all the big name hotel […] s. Read more

Genuine Expedia guest review

I enjoyed my stay at Melrose Mansion so much that I definitely will be staying again. It was so beautiful, clean, and had great amenities to enjoy. The staff (especially Jessica) was wonderful and accomodating. It was quiet and relaxing; I wished I could have spent more time there. Thank you Melrose Mansion for a wonderful overnight stay. Also took […] several photos but unable to load at this time. Great photo ops at such a beautiful place. Read more

Genuine Expedia guest review

The hotel is NOT in the French quarter, it is too scary to walk through the neighbor to try to get to the French Quarter area. The front desk lady gave us wrong directions to walk to the FQ & was not friendly. She didn't greet us when we came in & continued her personal conversation. It was also difficult to find since there was no marking our front […] to indicate it was a hotel & not just another house. Read more

Genuine Hotels.com guest review

The hotel was fantastic ! Very well kept with lots of history. The staff were very helpful in recommending sites to see and making excursion arrangements. The Mansion was centrally located within walking distance to all kinds of bars, restaraunts, and evening sites. The room was spacious although getting around the sink to use the toilet was not intended […] for a heavier person. Wished we had more time to enjoy the Mansion and New Orleans but we only had overnight. All in all, we absolutely loved it and would stay there again when back in town ! Read more

Genuine Expedia guest review

The hotel was really good overall for a single nights stay! The staff was amazing and so helpful and friendly! The pool was nice too! The breakfast was disappointing though; just some coffe and a few pastry choices. I would go back, but I wouldn't stay more than a day or two.

Genuine Hotels.com guest review

We flew into New Orleans after hurricane Isaac so the Melrose Mansion did not have power for two days and we were moved to their sister property the St. Helene. The sister hotel was nice but did not compare to the Melrose. The only reason I gave a 3 for staff service is that there was a serious lack of communication at times about moving us to the Melrose […] once the power got up and running and that was stressful. Otherwise, the Melrose Mansion was amazing. It is romantic and relaxing and situated nicely just outside the chaos of Bourbon but close enough to walk to bars and music. We really enjoyed our time there which is saying alot considering all of the snafus that came up in connection with the Hurricane. Final note, the management did the right thing and refunded the first two nights which was more than I expected and really left me with a pleasant feeling about the trip. Read more

Genuine Expedia guest review