"Great, clean rooms"
The rooms were spacious, clean and in good condition.Genuine Hotels.com guest review
"Perfect Hotel for Palmyra Historical Sites"
It's located close but out of the way of traffic for the Palmyra Pageant. I booked 6 rooms and the staff worked really well to accommodate the group. Bathrooms were refinished and very nice. If we are ever out in the area, we will rebook!Genuine Hotels.com guest review
This was a great overnight stay. There was a fridge and a microwave in our room. The bathroom was recently redone. Would stay here again.Genuine Hotels.com guest review
"Worst experience EVER in a hotel-EVER"
Spent 2 nights here on consecutive Wednesdays--Our experience was so bad at this America's Best Value Inn that I am writing a detailed letter to the ABVI corporate office and the CEO. I will NEVER stay at this ABVI again, so my only purpose in taking the time to write this review is to make sure that anyone considering a stay here hear from a real customer […] with real complaints. I have written reviews before, but never a negative one until now. This was the most disturbing (lied to, charged unfairly, treated rudely and with condescension),and unsafe (construction men working there with a master card for all rooms and no door chain locks) I have ever experienced in over 40 years of traveling for both leisure and work. Read moreGenuine Hotels.com guest review
Very clean nice rooms ... Great stay. Had all necessaties. Right down the road from destinationGenuine Expedia guest review
"Quiet and clean"
I needed a quiet, clean place to rest my head for the night. This was the spot. The room was very clean and I awoke well rested. I will be traveling through the area monthly and I will stay here again.Genuine Expedia guest review
"Atttending Hill Cumorah Pageant"
All Mormons should know about the close proximity to Palmyra to see the annual Hill Cumorah Pageant.Genuine Hotels.com guest review
Upon arrival, we were informed only room available was a 'smoking' room. I have COPD, so I just couldn't accept that. One of the staff tried to argue to I had requested a smoking room. There is no way I would've done that!Genuine Hotels.com guest review
"Super clean and great value"
07/21/14 Lisa H
Staff very welcoming and customer satisfaction is definitely their priority. Our room was very clean and bathroom had recently been updated. We would stay again. Walking distance to casino was convenient. Parked our car and walked everywhere we needed to go. Great location!
06/30/14 VW-Westfalia Coastal Massachusetts
Stayed here for the first time while visiting family. Needed a place to stay for a few nights and only needed a clean, comfortable and reasonably priced room for 3 nights. This place fit the bill. Only negative is that the wifi signal was so week in the room that I ended up using my iPhone as a hotspot.
"I'd stay again"
Hot water clean towels clean bath room and nice firm bed that didn't sag. Microwave refrig but no in room coffee that was in main office. No breakfast. Nice diner next door. $87 office staff very helpful
"Convenient and some great amenities!"
01/27/14 Pemcorgi Upstate NY
Have stayed here before - still liked it- clean, easy parking at the door, good shower, friendly lady at the desk, hair dryer in room along with microwave and frig! Only downside was noisy heater which kicked on a lot since there was no weatherstripping around the door and cold air came in- this led to,having to raise the volume on the tv ( which had poor color with people turning green!). Walls are thin- could hear voices next door but the noisy heater helped cover that! And no outside garbage cans to throw away dog's poop bags ( plus pet fee for each night). Would still stay here if I had a better insulated room with quiet heat!
"place to sleep"
12/07/13 misty s Lodi, New York
We needed to stay for two weeks, the sign reads weekly rates and each time we inquired we were told there were none 'at this time'. After asking why the sign read what it did, we got three minutes of run -around and nothing was offered. We happened to have the same room after three days away during which time someone else used the room, the carpet still had the same dirt along the edges, the comforter was the same (same stains), and if you want coffee other than 9 to 4 you have to call because the lobby is locked up. On the plus side the drain was clogged and the bathroom door handle was broken, after informing the desk they were both fixed by the next day. We also requested non-smoking but since the room next to us smoked we were able to 'enjoy' that odor quite frequently as it permeated our room day and night. There were no coffee pots in the room so since we left early for work (when the office was locked) we each morning had to walk to the gas station for coffee....fun! Oh and the arm of the chair was broken so you couldn't really relax in that either.
"Second time here in a month!!!"
11/11/13 Susan H Herkimer
We love staying here since it is very close to the Finger Lakes Race Track/casino!! Dunkin Donuts is next door on one side and an excellent diner is on the other! How can you go wrong?? The rooms are freshly painted and very clean. The shower has nice pressure (which is important to us...) Rooms also have a fridge, microwave, TV with good reception and free Wifi with a great signal. Beds are comfy. The front desk folks are friendly and helpful and the price is reasonable. We'll definitely be back!!
10/31/13 MMc H Livonia, New York
Very friendly front desk. No problems with check-in. Room was small (no problem for me!), but very clean and accommodating. My membership card gave me a great discount. Have traveled across the country in the last 6 months, and stayed in many motels (high and low end). One of the best (if not the best) deals I encountered.
"The best American Best Value Inn"
09/03/13 fred s port stanley
My wife and I are seniors and stayed here in late august 2013, It was the nicest Americas Best Value Inn we ever stayed at. The first thing noticed the parking lot had just been resurfaced with fresh yellow lines. The owner was very friendly and you could tell he was trying hard to upgrade the motel. Our room was very clean and recently remodeled to a high quality of material and workmanship. The only thing desirable would be chairs outside the rooms to use while smoking or just relaxing. Hopefully other motels in the chain can follow suit. Highly recommended. Fred, Port Stanley Ontario Canada PS I know it is standard practice but the room cost was considerably more since it was a Friday.
"Very convenient and comfortable"
04/07/13 Pemcorgi Upstate NY
Only stayed one night but it was super convenient to where I needed to be. Room was clean, heat worked very well as did the hot water. Refrig, microwave and hair dryer in each room is a big plus- the membership card helps offset the pet fee. they had lost my reservation but the man at the desk was able to take the info off my phone and give me the rate quoted - it took a while but he really tried to accommodate - I was glad the rooms were not booked up (plenty of vacancies). the place was quiet and being right next to Dunkin donuts was a plus - TV was new with HBO and plenty of channels. Only bummer is a slight step up to the door - if you are in a wheelchair, it is not a good thing - would stay here again.
"Better than average motel only two minutes from Finger lakes racetrack and casino and about a ten minute drive to the lake."
09/02/12 sal829 Erie,PA
Room was very clean and looked to be recently updated. Bed was very comfortable. Refrigerator worked well. Old style tv but a good number of channels. Right next door to Dunkin Dognuts so you get get your morning coffee with just a two minute stroll. Sign up for the discount card for a better deal on the room (15%) off before you make the reservation.
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